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HomeMy WebLinkAboutVI (A) Public Hearing - Ordinance No. 99-37, Cable Television Agenda 12-7-99 "CENTER OF GOOD LIVING-PRIDE OF WEST ORANGE" Item VI A Ocoee S.SCOTT VANDERGRIFT O CITY OF OCOEE COMMISSIONERS prg:j Q- 150 N.LAKESHORE DRIVE DANNY HOWELL SCOTT ANDERSON OCOEE,FLORIDA 34761-2258 RUSTY JOHNSON (407)656-2322 NANCY J.PARKER E4 Op 000V CITY MANAGER ELLIS SHAPIRO Staff Report Date: November 9, 1999 To: The Honorable Mayor and City Commissioners From: Janet G. Shira, Community Relations/Projects Director Subject: Cable Television Ordinance Issue Should the Mayor and City Commissioners approve Ordinance 99-37, creating a new cable television ordinance in the City of Ocoee? Background and Discussion This ordinance is the culmination of more than a year of workshops, research, and meetings to discuss cable television. With the constant advances in technology, it was a high priority to include language that will allow enforcement of upgrades to the system as those upgrades are made in the Orlando area. This will keep the service our residents and businesses receive comparable to what Orlando area residents and businesses receive, within a reasonable time frame. We also tried to include provisions that as the state-of-the-art changes and as cable regulation and applicable law may change, that Ocoee keeps its options open to take advantage of any new opportunities this may afford the City and its residents. As the only current franchise in the City, Time Warner representatives have been involved in all meetings and discussions, and we have worked hard to compromise in an effort to provide the best possible position for the City while understanding the needs of cable television businesses. Staff and our consulting attorneys feel that good faith negotiations have been upheld and that this ordinance represents a win-win situation for the City, our existing cable television franchise holder, and any future franchisees who may want to do business in Ocoee. Attached to this staff report is a brief summary from our special counsel outlining some of the major issues included in the new franchise. The ordinance you received in your last packet has had a few minor changes since you received it. Attached to this report is a new copy of the proposed cable franchise ordinance as amended and a lined copy so that you can easily see the changes made to create the proposed final draft. Recommendation Staff respectfully recommends that upon second reading and public hearing, the City Commission adopt Ordinance 99-37. cc: Ellis Shapiro, City Manager Paul Rosenthal,City Attorney Matt Leibowitz,Leibowitz&Associates Diane Pickett,Time Warner POW!' Protect Dcoee's Water Resources 0305 530 9917 ASSOCIATES 11/29/99 12 : 51 P . 002/004 LEIBOWITZ & ASSOCIATES, RA. SUITE 1450 BRAULIO L. SAE; SUNTRUST INTERNATIONAL CENTER TELEPHONE(305)530-1322 JOSEPH A.BELI$LE ONE SOUTHEAST THIRD AVENUE TELECOPIER(305)530-9017 ILA L.FELD MATTHEW L.LEl5QWIrz MIAMI,FLORIDA 33131-1715 E-MAIL 6road1$WNaoL.co(11 CAROLINE A.SORET MEMORANDUM TO: Ellis Shapiro,City Manager FROM: Braulio L.Baez) I' RE: Errata Sheet for Proposed Ordinance No. 99-37 City of Ocoee, Florida DATE: November 24, 1999. The following corrections are appropriate for the proposed Ordinance No. 99-37. The changes represent agreed upon modifications which were inadvertently omitted from the final draft under consideration. Section 57-02. Definiti, s, S. Gross Revenues shall not include - •: •••• ••• •w revenues directly generated by affiliated programmers for the provision of programming;any taxes on services furnished by the Franchisee which are imposed upon any Subscriber or user by the state,county,City or other governmental unit and collected by the Franchisee on behalf of said governmental unit and which the Franchisee passes on in frill to the applicable tax authority.... T. "Institutional Network" means a dedicated closed network, or an alternative acceptable to the City,for use by the City to provide Cable Services and non-Cable Services for public;educational and governmental use within the City..._ Section 57-18. Customertitmice Requirements. CA2251199910cocagb.a am.wpd NovcuIba 24.1999(12:47PM) 9305 530 9911 1EIB0>11T2 ASSOCIATES 11129199 12 : 51 P . 003/004 Memorandum.to Mr.Ellis Shapiro November 24, 1999 Page 2 B. ...This business office shell be open at minimum during normal business hours, Monday through Friday,and some weekend and/or evening hours.__. Q. No charge may be made for any service or product which the Subscriber has not affirmatively requested by name. Subscriber's failure to refuse a cable operator's proposal to provide such service or equipment is not an affirmative request for service or equipment. A Subscriber's affirmative request for service or equipment may be made orally or in writing. Franchisee's material Failure to comply with this subsection shall may result in a fine in the amount of One Hundred Dollars($100)per violation,per day or part thereof that the violation continues. T. ... 6. Intentional material misrepresentation by a Franchisee in any response to a notice of proposed credit,refund and/or fine,whether oral or written, shall be considered a material breach of the Franchise Agreement, subject to a penalty of no less than Five Thousand Dollars ($5,000.00) in liquidated damages to the City, and shall be grounds for Franchise revocation. Section 57-20. Discrimination Prohibited. C. A Franchisee,shall not refuse to employ, nor discharge from employment, nor discriminate against any person in compensation or in terms,conditions or privileges of employment because of age, race, creed, religion. color, sex, disability, national origin, or marital status-or politica filiation. The Franchisee shall comply with federal, state and local laws and regulations governing equal employment opportunities,as the same may be from time to time amended. Section 57-22. Enforcement Kan ies_ C. Notwithstanding anything to the contrary,Franchisee's failure to comply with Section 57-13(A)hereof sit may result in the assessment of liquidated damages in the amount of Seven Hundred Fifty Dollars($750.00)per day for each day such violation continues. 0522 U999 0cocc%blb.c.wpd November 24.)999(I247PNO LEppowITZ& ASSOCIATI+S. P.4- SUITE 1450,ONE SOUTHEAST THIRD AVENUE, MIAMI,FLORIDA 33131-1715•TELEPHONE(305)530-13U 0305 530 9911 LEIBO11I11 ASSOCIATES 11/29/99 12 : 52 P . 001/001 Memorandwn to Mr.Ellis Shapiro November 24, 1999 Page 3 Section 57-24. Transfers. B. An application for a transfix of a franchise shall meet the requirements of Section 57- 08 hereof,and provide complete information on the proposed transaction, including details on the Iegal,financial,technical and other qualifications of the tran,feree, and on the potential impact of the transfer on subscriber rates and service_ Ex. ..-1,t in , Tthe application shall provide,at a minimum,the information required in subsections 57-08(E)(1)-(E)(5) with respect to the proposed transferee. The information required in subsections 57-08(E)(6)-(E)(13) shall also be provided whenever the pi oposed transferee expects material changes to occur in those areas. C1Z23119991pco bTh.arata.wpd Nortmber 2l,1999(12:47PM) LEu%owaTz Be AssocL&n's, P.A. SUITE 1450.ONE SOUTHEAST THIRD AVENUE, MIAMI,FLORIDA 33131-1715 -TELEPHONE(305)530.1322 The Orlando Sentinel, Saturday, November 27, 1999 NOM PUBUNG CITYEE Notice is hereby given pursuant to Article VIII of the Constitution of the State of Florida and Sec- tion; .041, Florida Statutes, tha Ocoee City Commission will a public hearing in the Co Sion Chambers, City Hall, ted at 150 N. Lake- shore 'e,Ocoee,Florida dur- ing a regular session to be held on December 7,1999 at 7:15 p.m. or as soon thereafter as possible in order to consider the adoption of the following ordi- nance: ORDINANCE NO.99-37 AN ORDINANCE OF THE CITY COMMISSION OF THE CITY OF OCOEE, FLORIDA, CREATING OR- DINANCE NO. 99-37 OF THE CITY OF OCOEE, FLORIDA, BY PROVIDING THE PROCEDURES AND REQUIREMENTS RELAT- ING TO CABLE TELEVI- SION FRANCHISES TO RE- FLECT CHANGES IN APPUCABLE LAW AND TO BETTER ENSURE THAT USE OF CITY STREETS BY CABLE SYSTEMS SERVES THE PUBLIC INTEREST ; PROVIDING FOR CON- FLICTS; PROVIDING FOR SEYERABIUTY;AND PRO- VIDING A SAVINGS CLAUSE AND EFFECTIVE DATE. Interested parties may appear at the meeting and be heard with respect to the proposed action. A copy of the proposed ordi- nance may be examined in the office of the City Clerk at City Hall, 150 N. Lakeshore Drive, Ocoee, Florida between the hours of 8:00 a.m. and 5:00 p.m., day through Friday, exc holdays. N Any person who de- sires- appeal,any decision made by Commission with re- - spect to any matter considered at such meeting will need a re- cord of the proceedings and for such purpose may need to en- sure that a im record of the proce made,which record in the testimony and evidence on which the appeal is based.Persons with disabilities needing assistance to participate in any of these proceedings should contact the Office of the City Clerk,150 N. Lakeshore Drive,Ocoee,Florida 34761,(407)656-2322 Ext.146, 48 hours in advance of the meeting. Jean Grafton,City Clerk November 25,1999 COR303491I NOV.27,19,39 e305 530 9411 LEIBONI1l ASSOCIATES 12/06/99 15 : 09 P . 002/005 t J u . LEYsowITz & ASSOCIATES, P.A. \ 4)--1-1199 suIYE 1450 CHIRAL/Lie L.RACE SUNTRUST INTERNATIONAL CENTER TELEPHONE(30S)530-1322 JOSEPH A.BELISLE ONE SOUTHEAST THIRD AVENUE TELECOPIER(305)530-5AI7 ILA L.rem. MIAMI,FLORIDA 33131.1715 E-MAIL Broadlaw@aol.com MATTHEW L.LEIBOWITZ CAROLINE A.50RET December 6, 1999 Via Facsimile(407) 6564504 Mr. Ellis Shapiro City Manager City of Ocoee 150 N.Lakeshore Drive Ocoee, FL 34761 RE: City of Ocoee Cable Ordinance Dear Ellis: The Finn has had an opportunity to review Time Warner's written comments submitted to the City on December 1, 1999- In their comments,the Company sets forth their objections on three separate issues,which remain outstanding,as a result of discussions between the Firm,on the City's behalf,and the Company concerning the provisions included in the proposed cable ordinance,set for second reading on December 7, 1999. The Firm wishes to submit the following comments in response to Time Warner's objections. With regard to Time Warner's objections concerning Section 57-17(A) of the proposed Ordinance,requiring a Franchisee to file with the City an annual report describing developments in the state-of-the-art of cable systems, Time Warner maintains that a compulsory requirement to produce such a report diverts resources and manpower from its obligations to provide service and operate the cable system. The Company further suggests that such reports often go unread by City staff;resulting in a waste of resources to the Company,and therefore suggest that the report should be provided upon request by the City. During the course of renewal negotiations with the Company,the City staff has consistently maintained that a priority for the City is maintenance of a state-of-the-art cable system, providing the services and benefits to its residents,consistent with the future cable related needs and interests of a growing community. The Company,through discussions with City staff,has agreed to support state-of-the-art obligations which would require ongoing improvements in technology and services C;1223\199910coeeuLcuers\Sbapiro-Cable Ordin ncc.l206.wpd Draso her 3,1999(11:04AM) ' ' e305 530 941? LEIB0CT2 ASSOCIATES 12/06/99 15 : 09 P . UU3/0U5 Letter to Mr. Ellis Shapiro December 6, 1999 Page 2 available on the cable system. Requiring an annual report on state-of-the-art developments ensures that the City and its staff will be regularly kept abreast of developments in technology and services and allow the City to determine the appropriate time at which to address the changing needs of the community, in terms of those new developments in technologies and services. In its ongoing relationship with the City' the community and its customers, the Franchisee is best able to stay abreast of any new developments in the state-of-the-art, and consequently should have the responsibility to keep the City informed of such developments on a regular basis. Similarly,the Company's objections to Section 57-22E of the proposed Ordinance, which imposes on the Franchisee the burden of proving its compliance with the terms of the Ordinance in any matter before the Commission,or on an appeal of a Commission decision,turns on the notion of whom is better equipped and able to obtain,maintain and provide the information necessary to establish with certainty that the Franchisee is in fact complying with the terms of the Ordinance. Time Warner's proposed language would only require the franchisee to provide such information "as it may have"concerning its compliance with the terms of the Ordinance. In a situation where, between the City and Time Warner,only Time Warner has the resources, ability and expertise to maintain necessary information,the City is left at a disadvantage to obtain that information when the Company is merely obligated to provide only the information it chooses to have. This,without more, leaves to much discretion in the Company's hands as to what information regarding compliance with the Ordinance it will decide to keep and maintain. The language contained in the proposed ordinance, by contrast, would ensure that the Company would be obligated to maintain all necessary information in the event it should have to prove its compliance with the terms of the Ordinance. It is an efficient way of employing the resources that are already available to the City and the Company to address compliance issues. Therefore, the language proposed by Time Warner on this issue is inadequate and should not be adopted. Lastly, the Company strenuously objects to Sections 57-08(I)and 57-09(D)of the proposed Ordinance. These sections concern the requirement of a filing fee for the branch renewal transfer modification of the Franchise,and a processing fee for cost and expenses in considering franchise applications,respectively. Both sections state that such fees are not to be credited as franchise fees. Concerning this issue,Time Warner first states that it will not agree to any statement that such fees are not franchise fees under Federal Law. When confronted with the fact that such fees are not credited as franchise fees or passed through to customers pursuant to Time Warner franchises New York City,the Company justifies its action on the basis of the size of the Franchise area in that instance,as well as the fact the New York City is the corporate home of Time Warner. No matter, this fact is illustrative of the fact that whether or not Time Warner credits such fees as franchise fees, or even passes them through to subscribers,is merely a business decision. Time Warner relies on its interpretation of Federal Law,and on court decisions in other jurisdictions where itis convenient C:1.731199910cacll.eetcrabapiro-Cable Oe,6am,ee.1206.wpd December 3,1999(11:04AM) LEIBOWITZ&ASSOCIATES,P.A. SUITE 1.SO,ONE SOUTHEAST THIRD AVENUE.MIAMI,FLORIDA 33131.1715 •TELEPHONE 1305)530-132B 8305 530 9411 LEIBOiiZ ASSOCIATES 12/06/99 15 : 10 P . 004/005 Letter to Mr.Ellis Shapiro December 6, 1999 Page 3 as a business issue,and such arguments should not sway the commission in any definitive sense. As to the supporting cases which the Company relies on, interpreting the Cable Act with respect to the definition of franchise fees,it is important to keep in perspective the precedential affect of such cases within the Middle District of Florida_ In fact,none of the cases have binding authority in Florida. In fact,as trial court decisions,the referenced cases are not even binding authority within their own district. In addition,the Company points out that,in two of the three cases that they have submitted, Time Warner was the litigant, and uses that fact to support its assertion that the Company's position on this issue has been consistent and long standing. In light of its treatment of the same issue in New York,the Company's assertion should more accurately be that its position is long standing and consistent,subject to its own discretion,and applied where convenient. Basically,this issue is ultimately a business decision for the Company,and a policy decision for the City. As you know,the proposed ordinance,in Section 57-08(1)requires an application fee, which may not be deducted from the franchise fee imposed in the franchise agreement,and may not be passed through to subscribers. In addition,Section 57-09(t))requires reimbursement of costs and expenses of the City in awarding or renewing a franchises which shall not be credited against the franchise fee nor passed through to subscribers,up to the limit of the application fee under Section 57-08(1). Therefore,any reimbursement which the Company would be required to make to the City over and above the application fee($10,000)would be permitted to be passed through to subscribers at the discretion of the Company. Time Warner currently hold franchises in other jurisdictions in Florida which by ordinance require cost recovery for the franchising authority's expenses in granting,renewing, transferring,or modifying franchises. Alachua County Code Section 61.10(g)allows imposition of a processing fee in an amount not to exceed the County's out-of-pocket costs in considering an application_ Time Warner acquired the Alachua County franchise in January 1996. Section 2-7-9(i)of Manatee County Ordinance No.91-24 also allows for a processing fee not to exceed the County's out-of-pocket costs in considering an application, less the filing fee required by Section 2-7-8(i) of the Ordinance. Neither of these ordinances prohibits passing cost recovery on to subscribers, or the treatment of such fees as franchise fees. The City's total expenses for consulting fees on the renewal now stand at approximately $53,700. This total is the result of protracted negotiations with the Franchisee. Generally,renewal costs should not be so high. However,consultant fees,in this case billed on an hourly rate,are a direct result of the level of cooperation,or lack thereof,of the Franchisee. Applying the provisions of the proposed Ordinance,the Company would have the discretion to pass through approximately $43,700 onto the subscribers. Based on the current number of subscribers in the City,approximately 7,000, and spread out over the life of the franchise agreement(ten years), the actual pass through would breakdown into approximately$0.63 per year per subscriber,or just over$0.05 per month per subscriber. C'225\1999\Ocoee\Letters\Shapfofiable Onlinance.1266.wpd Dacmba 7.1999(11:O4AM) Lzr owrrZ&ASSOCIATES,P.A. SUITE 1450.ONE SOUTHEAST THIRD AVENUE,MIAMI.FI.ONIDA 33131-1715 •TELEPHONE(305)530-13ZZ 0305 530 9417 LE10l 171 ASSOCIATES 12/06/99 15 : 11 P . 005i005 Letter to Mr.Ellis Shapiro . December 6, 1999 Page 4 Time Warner's position is taken in good faith. As the:Company has mentioned,at least three courts in other jurisdictions have agreed with the Company's interpretation of the law. However, these cases are not binding law. At least two other jurisdictions in which Time Warner holds franchises,at a minimum,require cost recovery,though neither prohibit the franchisee from passing such cost recovery through to subscribers. The City's.proposed language only excepts the application fee from being passed through. However,the question as to whether Time Warner will challenge the City's proposed provisions is unclear. The Firm appreciates the opportunity to address these issues. If you have any questions, please do not hesitate to contact me. Sincerely, ';i raulio L.Ba-> cc: Ms. Janet Shira Ms. Diane Pickett John A.Fogarty,Esq. • • • • • • C:12251999\Ocoee\Lcttcrs\SLapitc-C-sole Ordiw,ce.l206.wpd •. December 3,1997(11:04AM) ' LEIBOWITZ&AsSOCIATES. P.A. SUITE 1450.ONE SOUTHEAST THIRD AVENUE. MIAMI,FLORIDA 33131-17 IS •TELEPHONE(30S)S30-1322 . ..r 4.9 (JS-A.A2) Agenda 12-7-99 "CENTER OF GOOD LIVING-PRIDE OF WEST ORANGE" Item VI A Ocoee S.SCOTT VANDERGRIFT 61pcj CITY O F O C O E E DANNY HOWELL O e3 � COMMISSIONERS a 150 N.LAKESHORE DRIVE � D SCOTT ANDERSON OCOEE,FLORIDA 34761-2258 RUSTY JOHNSON �`y> ��i� (407)656-2322 NANCY J.PARKER ``40f000�`` CITY MANAGER ELLIS SHAPIRO Staff Report Date: . November 9, 1999 To: The Honorable Mayor and City Commissioners From: Janet G. Shira, Community Relations/Projects Director Subject: Cable Television Ordinance Issue Should the Mayor and City Commissioners approve Ordinance 99-37, creating a new cable television ordinance in the City of Ocoee? Background and Discussion This ordinance is the culmination of more than a year of workshops, research, and meetings to discuss cable television. With the constant advances in technology, it was a high priority to include language that will allow enforcement of upgrades to the system as those upgrades are made in the Orlando area. This will keep the service our residents and businesses receive comparable to what Orlando area residents and businesses receive, within a reasonable time frame. We also tried to include provisions that as the state-of-the-art changes and as cable regulation and applicable law may change, that Ocoee keeps its options open to take advantage of any new opportunities this may afford the City and its residents. As the only current franchise in the City, Time Warner representatives have been involved in all meetings and discussions, and we have worked hard to compromise in an effort to provide the best possible position for the City while understanding the needs of cable television businesses. Staff and our consulting attorneys feel that good faith negotiations have been upheld and that this ordinance represents a win-win situation for the City, our existing cable television franchise holder, and any future franchisees who may want to do business in Ocoee. Attached to this staff report is a brief summary from our special counsel outlining some of the major issues included in the new franchise. The ordinance you received in your last packet has had a few minor changes since you received it. Attached to this report is a new copy of the proposed cable franchise ordinance as amended and a lined copy so that you can easily see the changes made to create the proposed final draft. Recommendation Staff respectfully recommends that upon second reading and public hearing, the City Commission adopt Ordinance 99-37. cc: Ellis Shapiro,City Manager Paul Rosenthal,City Attorney Matt Leibowitz,Leibowitz&Associates Diane Pickett,Time Warner p0%jL1I F Protect Ocoee's Water Resources q,-;) 1 �•e305 530 9411 LEIBONII1 ASSOCIATES 11/24/99 12 : 51 P . 002/004 LEIBOwITZ & ASSOCI. .TEs, RA. SUITE 1450 eRAuuo L. 6AEz SUNTRUST INTERNATIONAL CENTER TELEPHONE(3057 530-1322 JOSEPH A.BELISLE ONE SOUTHEAST THIRD AVENUE TELECOPIER C305)530-9.417 ILA L.FELD MIAMI,FLORIDA 33131.1715 E-MAIL 5rDadlawsgaolcD1r1 MATTHEW L.LEIBOWITz CAROLINE A.SORET MEMO RAN DI)M TO: Ellis Shapiro,City Manager FROM: Braulio L.Baez, RE: Errata Sheet for Proposed Ordinance No. 99-37 City of Ocoee, Florida DATE: November 24, 1999 The following corrections are appropriate for the proposed Ordinance No. 99-37. The changes represent agreed upon modifications which were inadvertently omitted from the final draft under consideration. Section 57-02. Definiti m, S. ...Gross Revenues shall not include • • - ' . • •= 1•1 1 . • • • 41 •11. • I • •• • • • •_ .1 I • •• • •• •• III.1 P • • • ••• , revenues directly generated by affiliated programmers for the provision of programming; any taxes on services furnished by the Franchisee which are imposed upon any Subscriber or user by the state,county,City or other governmental unit and collected by the Franchisee on behalf of said governmental unit and which the Franchisee passes on in full to the applicable tax authority.... T. "Institutional Network" means a dedicated closed network, or an alternative acceptable to the City,for use by the City to provide Cable Services and non-Cable Services for public;educational and governmental use within the City.... Section 57-18. Customer:e v •e Requirements. C:12251199910cocc101b-ccrga.wpd Novcmb r 24.1999(12:47PM) 0305 530 9411 LE18011i1 ASSOCIATES 11124199 12: 51 P .003/004 Memorandum to Mr.Ellis Shapiro November 24, 1999 Page 2 B. ...This business office shall be open at minimum during normal business hours, Monday through Friday,and some weekend and/or evening hours.... Q. No charge may be made for any service or product which the Subscriber has not affirmatively requested by name. Subscriber's failure to refuse a cable operator's proposal to provide such service or equipment is not an affirmative request for service or equipment_ A Subscriber's affirmative request for service or equipment may be made orally or in writing. l Franchisee's material fai lure to comply with this subsection shall may result in a fine in the amount of One Hundred Dollars($100)per violation,per day or part thereof that the violation continues. T. ... 6. Intentional material misrepresentation by a Franchisee in any response to a notice of proposed credit,refund and/or fine,whether oral or written, shall be considered a material breach of the Franchise Agreement, suhicct to a penalty of no less than Five Thousand Dollars ($5,000.00) in liquidated damages to the City, and shall be grounds for Franchise revocation. Section 57-20. Discrimination Prohibited. C. A Franchisee,shall not refuse to employ, nor discharge from employment, nor discriminate against any person in compensation or in terms,conditions or privileges of employment because of age, race, creed, religion. color, sex, disability, national origin, or marital status,or poli tion. The Franchisee shall comply with federal, state and local laws and regulations governing equal employment opportunities,as the same may be from time to time amended. Section 57-22. Enforcement Kern ¢ies_ C. Notwithstanding anything to the contrary,Franchisee's failure to comply with Section 57-13(A)hereof shall may result in the assessment of liquidated damages in the amount of Seven Hundred Fifty Dollars($750.00)per day for each day such violation continues. e:122A199910cocclb1b.c r1t Wpd November 7.a,1999(12:47PM) LfirfsOWITZ & ASSOC/ATI:S. PA. SUITE 1450,ONE SOUTHEAST THIRD AVENUE, MIAMI,FLORIDA 33131-1713 •TELEPHONE(305)530-13Ez 0305 530 9411 LE1601111 ASSOCIATES 11/24/99 12 : 52 P . 001/004 Memorandum to Mr.Ellis Shapiro November 24, 1999 Page 3 Section 57-24. Transfers. B. An application for a transfer of a franchise shat l meet the requirements of Section 57- 08 hereof,and provide complete information on the proposed transaction, including details on the legal,financial,technical and other qualifications of the transferee, and on the potential impact of the transfer on subscriber rates and service. C.<,\..-pt tl.t east of a pro furrua transfer, Tthe application shall provide,at a minimwn,the information required in subsections 57-08(E)(1)-(E)(5) with respect to the proposed transferee. The information required in subsections 57-08(E)(6)-(E)(13) shall also be provided whenever the pioposed transferee expects material changes to occur in those areas. e:12251199910ccee10lb.erraampc1 November 24,1999(12:47PM) LEuiuvwizz &AS50CL&zYS. RA- SUITE 1450.ONE SOUTHEAST THIRb AVENUE, MIAMI,FLORIDA 3313I-17 15 .TELEPHONE(305)530-1322 r t t The Orlando Sentinel, Saturday, November 27, 1999 NOTICE OF PUBUC HEARING CITY OF OCOEE Notice is herebygiven pursuant to Article VIII oftheConstitution of the State of Florida and Sec- tion 166.041, Florida Statutes, that the Ocoee City Commission will hold a public hearing in the Commission Chambers, City Hall, located at 150 N. Lake- shore Drive,Ocoee,Florida dur- ing a regular session to be held on December 7,1999 at 7:15 p.m. or as soon thereafter as possible in order to consider the adoption of the following ordi- nance: ORDINANCE NO.99-37 AN ORDINANCE OF THE CITY COMMISSION OF THE CITY OF OCOEE, FLORIDA, CREATING OR- DINANCE NO. 99-37 OF THE CITY OF OCOEE, FLORIDA, BY PROVIDING THE PROCEDURES AND REQUIREMENTS RELAT- ING TO CABLE TELEVI- SION FRANCHISES HANGES RE- FLECT N APPLICABLE LAW AND TO BETTER ENSURE THAT USE OF CITY STREETS BY CABLE SYSTEMS SERVES THE PUBLIC INTEREST ; PROVIDING FOR CON- FLICTS; PROVIDING FOR SEVERABILITY;AND PRO- VIDING A SAVINGS CLAUSE AND EFFECTIVE DATE. Interested parties may appear at the meeting and be heard with respect to the proposed action. A copy of the proposedordi- nance may be examinedin the office of the City Clerk at City Halt, 150 N. Lakeshore Drive, Ocoee, Florida between the hours of 8:00 a.m. and 5:00 p.m., Monday through Friday, except legal holidays. NOTICE: Any person who de- sires to appeal any decision made by Commission with re- spect to any matter considered at such meeting will need a re- cord of the proceedings and for such purpose mayneed to en- sure that a verbatim record of the proceeding is made,which record includes the testimony and evidence upon which the appeal is based Persons with disabilities needing assistance to participate in any of these proceedings should contact the Office of the City Clerk,150 N. Lakeshore Drive,Ocoee,Florida 34761,(407)656-2322 Ext.146, 48 hours in advance of the meeting. Jean Grafton,City_Clerk November 25,199 C0R3034911 NOV.27,1939 251 Lucien llirc Diane II. Pickett Suite 171 L'6;-Pu-cirlrnr. l'uhlir:l,J/rrir:c L irlunri. l irn irl:r.7751 curd Gen r•r:unrnr Windom '!r• 1/17-21,5-5524 Ii,. -407-715-5536 � TI E WARNER COMMUNICATIONS HAND DELIVERED December 1, 1999 Mayor and Commissioners City of Ocoee 150 N. Lakefront Drive Ocoee, FL 34761 Re: City of Ocoee Cable Ordinance Dear Mayor and Commissioners: The proposed Ordinance No. 99-26 concerning cable television franchises which is on your agenda for final consideration on December 7, 1999 has been the subject of several negotiating sessions with representatives of the City and Time Warner. As a result of these negotiations and the willingness of-both parties to reach an accommodation, almost all issues have been resolved in a manner both parties are willing to accept. We wrote to Mr. Baez of the City's Cable Consultants on November 18, 1999 outlining certain changes in the Ordinance which we thought had been agreed to by both parties. He has assured us that the final version of the Ordinance will include those changes and we are relying on that assurance. However, there remain three outstanding issues which the City representatives have advised must be presented to you in order to reach a mutually agreeable resolution. If these three issues can be resolved in an acceptable way,Time Warner will be able to support the passage of this Ordinance as part of the franchise renewal. We can then turn our attention to finalizing the franchise agreement. The three issues which we submit to you are discussed below. We respectfully urge you to consider Time Warner's proposals and revise the proposed Ordinance as we request. It would be preferable to resolve these issues in the Ordinance. If this is not possible,Time Warner believes that given the significance of the issues,they will have to be addressed again in the franchise agreement. The three issues are: Franchise Application Fees and City Franchise Costs Sections 57-081.requires that a franchisee pay certain filing fees for an initial grant,renewal,transfer or modification of a franchise. In addition, Section 57-09D requires that a franchisee reimburse the •City in the form of a processing fee for its costs and expenses in considering and processing franchise applications. Both sections state that these fees are not to be credited as franchise fees as • defined in Federal law. pini<'Nsrrnrrl_rnrr;rnn,nrnr-:lelr,nrrr/A'ru'hnusr l'ru'nu'r slrir, - Florida Division Mayor and Commissioners City of Ocoee December 1, 1999 Page 2 Time Warner will not agree to any statement that these fees are not franchise fees under Federal law. Our view of the law is exactly contrary. We believe that the purpose of franchise fees is to cover costs to the City incurred in the franchise process and that the Federal law intends that a cable operator's reimbursement of these costs be counted as franchise fees. At least three Federal district courts have ruled on this issue with respect to renewal expenses and supported Time Warner's view that any such payments are franchise fees under Federal law. Copies of the decisions in these cases ( Robin Cable Systems v. The City of Sierra Vista; Time Warner Entertainment Company. L.P. v. Briggs; Birmingham Cable Communications Inc. v. City of Birmingham)are enclosed for your review. We are aware of no cases holding to the contrary. You will note that in two of the three cases Time Warner was a party, so our position on this issue has been consistent and of long standing. These two sections of the Ordinance also contain a prohibition on the pass-through to subscribers of the costs imposed. This is contrary to Federal law. Rates for cable service may be regulated only as permitted by Federal law and regulations as §623(a)of the Cable Act clearly states. If, as argued above,these costs are franchise fees,they are certainly passed through to subscribers. And even if they are not franchise fees, they can be passed through to subscribers as the cost of a franchise requirement under §76.925 of the Rules and Regulations of the FCC. Since the payments required by these sections are franchise fees under Federal law and since the franchise fee imposed by the proposed Ordinance is set at the maximum permitted by Federal law, these sections should be deleted. State-of-the-Art Report Section 57-17A. requires that a franchisee file with the City an annual report containing several sections, some of which are specified to be included only upon request. Time Warner believes that the section of the annual report describing developments in the state-of-the-art of cable systems should be included only upon request. This particular section of the report will require considerable time and resources which should be expended only when needed. Therefore, add at the very beginning of part 1 Section 57-17A the words "upon request". Time Warner is willing to provide the City with this information when the City believes that such a report would be useful at the time and the City requests it. Our experience in many franchises has been that, if such reports are provided automatically and not upon a particular request,they are often filed away and ignored. Preparation of such a report takes the time and effort of Time Warner staff which is normally dedicated to providing service to our customers. This time and effort should be diverted to report preparation only if the City has a particular and real need for the information at that time. Mayor and Commissioners City of Ocoee December 1, 1999 Page 3 Enforcement Remedies Section 57-22E establishes the requirement that in any proceeding where there is an issue of a franchisee's performance of its obligations, the franchisee has the burden of proving that it is in compliance with the Ordinance. This establishes an unfair presumption that a franchisee is in violation of the Ordinance. Such a presumption denies a franchisee the benefit of due process and the usual American presumption of innocence. The City's representatives indicated that the reason for this provision is that the City wants assurances that a franchisee will provide information necessary to an evaluation of its compliance with the Ordinance. Therefore,Time Warner proposes that the first sentence of Section 57-22E read as follows: In any proceeding wherein there exists an issue with respect to a franchisee's performance of its obligations pursuant to this Ordinance, the Franchisee shall provide such information as it may have concerning its compliance with the terms of the Ordinance. We thank you for your consideration of these issues. Sincerely, Pig4L.1)- Diane Pickett Enclosures cc: Ellis Shapiro, City of Ocoee Janet Shira, City of Ocoee Paul Rosenthal, City of Ocoee David Spencer, Time Warner John Fogarty, Time Warner Frank Kruppenbacher, Attorney Leibowitz& Associates (. . ( e . FIt._ = IN THE UNITED STA &k ' DISTRICT COORT • FOR THE NORTHORN D S' • CV OF ALABANA.89 Yr�T•-5 , t s iiii3Z . • 111.V • i, Ht.'S II: of U.S. L:ST1()c t Co:; ;;:c BIRMINGHAM CABLE COMMUNICATIONS N.V. GF kL„gr±.-r INC. , an Alabama co4oration, ) . Plaintiff,vs. ) ;CIVIL ACTION ENTEREE • . CITY OF BIRMINGHAM, ALABAMA, ) ;CV 87-L-0755--S RI 0 5.1989 an Alabama Municipal corporation, . . ) Defendant. • ) • • This cause, coming on t be heard, was submitted upon . plaintiff's motion for summary ju gment. Upon consideration of such motion, the pleadings:, thi oral ; ar arguments and briefs of 5u • counsel in support thereof and o osition thereto, together with the documents contained in th appendices to the respective briefs, 1 the Court °concludes t at there is no genuine issue of material fact as to: the facial i validity of the' ordinance in question and that plaintiff is en itled to judgment as a matter of law. - • . It is ORDERED, ADJUDGED nd DECREED by the Court that: 1. The motion for uruuaryi judgment is GRANTED as 1 The Court dijsclaims an elianCe upon such documents as reflecting the motives of . the 'ty ih enacting the ordinance under attack. The City's motiva i n is not a justiciable issue_ The relevance of such documents 's strictly confined to the issue of whether plaintiff's facial c allenge to the ordinance is premature, as defendant conten s or whether it is ripe for judicial resolution under the to ing ?of Abbott Laboratories 1."- Gardner, 387 U.S. 136 (1967) , as p aintiff insists. hereinafter appears.: 2. Ordinance No. 8.-072, ' enacted by the City of Birmingham on December 29, 1'8 . , ib void and unenforceable because it is in cpnflict with she Cable Communications Policy Act of 1984, 47 U.S:C. § 521, e :e• . [hereinafter "Cable Act") , and the Supremacy Clause of the . . Constitution. 3. Defendant City is permanently enjoined from enforcing or applying Ordinance J. 86-272. 4. Plaintiff is ent'tled to apply for and may obtain renewal of its cable television Franchise in Birmingham, Alabama, without having to payor to ag .e to ;pay, above and beyond the Cable Act five percent franchisJ fee,2 the City's franchising expenses,3 consultant costs, o y Qther regulatory costs. or 2 47 U.S.C. -§ 542(b) . • 3 The defendant reads to much into the language of 47 U.S.C. § 542 (g) (2) 0) : (g) "Franchise fee" define For the purpose of this sec i n ---- (1) -(1) the term "franchi a teen- includes any tax, fee, or assessment of anyd imposed by a franchising authority or other go ernm§ntal entity on a cable operator or cable sub-c ibex, or both, solely because of their status as suc ; (2) the term "franchi- - fee" does not include -- • (D) requirements or charges incidental to the awarding or enfo 'ng of the franchise, including paymeits for bo • , sdcurity funds, letters of credit, insuranc- , indeMnification, penalties, or ligUikiated damage- , . . ;. . Section 542 obviously oes not confer authority upon . • ( !- • fees. 5. Defeidant City i - joined and required to comply • with each and every substanti e and :procedural requirement in sections 622 and 626 of the Cab e Act :(47 U.S.C. §§ 542 and 546) pertaining to the cable televis'o franchise fees and renewals. 4 • • 6. The Court prete is adjudication of plaintiff's claim that defendant has de r ved ; it of its civil rights guaranteed by the :Cable Act n. the Supremacy Clause of the United States Constitution ,pursuant to -the provision of 42 U.S.C. §§ 1983 and 1988. : DONE this :5th day of May, 1989. • • • • • SENIOR J E • • • • • • the franchisor to impose t,nilate ally upon an applicant consultant costs in an unlimiteck amount, which may not be passed through to subscribers (47 U.S1C § 542(0) ) , as a condition to the grant of a renet4al franchise. Tested by the maxim Noscitur A Sociis, the Court is of the opixi"n that it would be an aberrant construction of the: phrase "inc d-ntal' to the awarding . of the franchise," in: its conte , to conclude that the phrase embraces consultant fees incurre .-ole)Jy. by the City. 4 it was cpnceded . by a endant at oral argument that Ordinance No. 86-272 was enactdd prior to the ascertainment of needs and interests: and prior o the ;submission of plaintiff's • proposal balancing needs and int =stsagainst costs. Thus, such ordinance is uneinforcable a ause its enactment is in. irreconcilable conflict with h- procedural requirements of section 626 of the Cable Act (47 • .S.C. § 546) . • • • • • • • • • R9M LARKIN HOFFMAN LAY 15TH SOUTH 696 3835 a .12.1994 15454 P. 2 ' : �• HE(:e1VE0 HY I • ' A I 45 OW tasl Jodrn,it bi alfIs ave RUSING & LOPEZ 11ttti inti' !tcbct I . - e VEDCOPY' DISTRICT OF A •I 0 a �. ROBIN CABLE SYSTEMS, L.T. , etc. , u S DISTRICtrGOU INSTRICT QF DIANA Plaintiff, THE Y _ DEau V. THE CITY OF SIERRA VISTA, etc. , Defendant. CASE NUMBER: CIV-•93-020-TUC-ACM • 0 Jury Verdict.Thio action c.me baton the Court far a trial by jury. The WOO have been tried and the Jury hoe rsnderad he verdict, (O Decision by Court.This motion acme to trial or hearing before the Court. The issues have bun tried or heard and a decision has bun tared. 1TISORDEREDANDADJUDGED THAT THE Plaintiff's Motion for Summary Judgment is hereby GRANTED and that the Defendant'* Croap4iotion for Stmantry Judgment ix hereby DENIED, • .Judgment is entered in favor of the plaintiffs and agtinast the dafendesnt. Jute 10, 1993 RICAHRD H. WEARS Date lark ac, IWSINO, FAUVER, ACM, .7IB - ' (8 11 Deputy Clerk FROM LARKIN HOFFMAN LAY 15TH SOUTH 856 3833 65.12.1994 15155 P. 3 } fit Phy itED LOD= .�,a nrED......,OOP IN THE UHITED STATES DISTRx couRa3UN 1 0 1993 FOR THE DISTRICT Ol ARIL' 'COURT �� TR) OF 44. 3 EY IR4aXN CABLE SYSTEMS, L.P., eta.,) 4 Plaintiff, • ) CIV 93.020 TUC ACC ) • PAM 6 THE CITY of SIERRA VISTA, eta., ) 141993 ) 'WNW £ Lora Defendant. 6I ' • ) OSDIR 9I 10 I. DYZRYYE1 11 'landing. before the Court are Crass•-Kotion' for Summary 12 3udgment. The central issue in this case revolves around Section 13 622(g) of the Cable Communiceti.ons Aot, 47 U.B.C. I s42(q) ("than 141 Cabs.+•Act u y . IS I XX. ATSCURBICK 16 Section 2.2 of the Licensing Agreement ("Agreement“) . 17 j provide' an annual lioanse fee which Robin Cable will pay the city 18 (� of Sierra -Vista aaounting to five percent (S#) of Gross Revenues 191 from operation of the cable system in the City of Sierra Vista. 21:J Section 2.3 of the Agreement mandator that Robin Cable reimburse 21 j Sierra Vista the costs incurred in the liooneinv process not to 22I exceed $30,000. Section 2.11 of the Agreement provides that 23 "tglrantor and grantee reserve all right' that they may paleness 24 under the lrw unless expressly waived herein." 2 I Section 2.2 of the Agreeuent is a permiamible foe to be /�� e0010 •' argad under 47 U.S.C. S 542(b) . section 2.3 of the Agreement, 1 r FROA LARKIN HOFFMAN LAY 13TH SOUTH 996 383Y 65. 12.1994 15155 P. 4 • .r (1 • I I ' however, appaara they violet* the Cable A,ct. The tern *franchise 1 fee" is defined broadly to include "any tax, fee, or assessment of 2 any kind imposed by a franchising authority or other government 3 entity on a cable officer or cable subscriber. . .* 47 V.S.C. 4 $42(g) (1). The exceptions listed under 47 V.G.C. 5 S42(y) (2) 5 ', appear to be narrowly tailored. Section 042(g) (2) (D) allow' a 6 ' municipality to make charges *incidental to the awarding . . . of 7 the franohise . . ." 47 U.s.C. i 542(g) (2) (U) . A fee of up to 0 $30,000 is more than incidental. Any substantial, fee charged on top 9 of the annual license tee is inconsistent With the Cable Act. 10 The detendant contends that the plaintiff waived or is 11 • &stopped tram asserting its Legal, rights. This is not a valid 12 argument. By letter dated August 11, 3.992, Robin Cable expressly 12 , Objected to Election 2.3 Of the Agreement. By the vary terms of the 14 reservation of rights clause, cited above, Robin Cable did not waive 15 its right to object to this provision. There is nothing expressed 1;9 in the contract which shows that Robin Cable waived or is estopped 17 from asserting its statutory rights. 1n %IX ralg181114,1111 1e Accordingly, XT IS ORDERED AS OLLOW9s 20 1) That the Plaintiff's Ration for Summary Judgment le 21 i hereby MASTED and that the Defendant's cross-Notion for Summary 22 ' Judgment is hereby DENXED: • 23 2) That Section 4.17 of Ordinance 909 is void and 24 unenforceable because it ie violative of the Cable Apt; 25 3) That Seation 2.3 of the License Agreement la void and 26 2 4072 04./0111 . FROH LARKIN HOFFMAN LAU *5TH SOUTH 896 3033 83.*2.199 I '56IS'56 P. s • unenforceable! j I . 4) That the defendant is per enently enjoined from a ! entoroinq or applying paragraph 40.7 of section 4 of Ordinance 909 3 and Section 2.3 of the Licensing Agreement. 4 S) That 3Udgi ont bs entered accordingly. Si 8i 7 ' DATED this .��R1"� day of June, 2.992'. 8 9 ' 10 e- 11 IOP -$81EPIe ALPABDo C. . •U' 12 9eniar Judge 13 i /ate 14 IS 15 17 1B 19 20 21 22 23 24 2$ 28 3 0.0$41,6121 ***F_HD*t* • UNITED STATES DISTRICT COURT DISTRICT OF MASSACHUSETTS C.A. N0. 92-40117,GN TIME WARNER ENTERTAINMENT COMPANY, L.P. , ) ) • Plaintiff, ) Vs ) WILL BRIGGS, ALAN' RICH, WILLIAM GEFFERT ) ANNE KILLAY and JOSEPH MAGA, as they are Members of the Board of Selectmen of ) the Town of Athol and not individually; ) THE TOWN OF ATHOL, MASSACHUSETTS; ARTHUR ) • REPPAS, JANE PIERCE and WILLIAM HOWE, as ) they are Members of the Board of ) Selectmen of the Town of Orange and not ) individually; and THE TOWN OF ORANGE, ) MASSACHUSETTS, ) Defendants. ) BUDEVIDuM OF DZQUION GORTON, a. Plaintiff, Time Warner Entertainment Company, L.P. ("warner Cable") , commenced this action on July 17, 1992 against the members of the Boards of Selectmen of the Towns of Athol and Orange in their official capacities (the "Boards") as well as against the Towns of Athol, and Orange (the. "Towns") for injunctive and ' declaratory •relief. .Warner Cable. alleges that bylaws regulating the issuance of cable television licenses, which were enacted by each of the Towns (the "Bylaws") , violate the rights of Warner Cable under the United States Constitution and are inconsistent with 47 U.S.C. 55521-556 (1988) (amended by cable Television 1 Consumer Protection and Competition Act of 1992, Pub.L.No. 102-385, 106 Stat. 1460) (the "Cable Act") and M.G.L. C. 166A. on October 19, 1992, Warner cable and the Boards reached an agreement on the terms for renewal of Warner Cable's cable television licenses with the Towns. On October 20, 1992, the Boards voted to grant the renewed licenses (the "Licenses") .2 Certain portions •of the Licenses, however, are inconsistent with the Bylaws. Pending before this Court is Warner Cable's Substitute Motion for Partial Summary Judgment and Entry of Declaratory Judgment (the "Motion for Summary Judgmont") , in which Warner Cable requests that the Court grant it summary judgment on Counts III, IV and V of its Verified Complaint ("Complaint") and declare that: (1) specific portions of the Bylaws are preempted by federal and state law; (2) the Licenses are valid, binding and enforceable; and (3) any specific terms of the Licenses shall be enforceable if in conflict with any provisions of the Bylaws.2 1I Paragraphs 44 and 45 of its Proposed Findings of Fact end Conclusions of Law, Warner Cable states that the Boards granted "Renewal Agreement(s)," which term is defined in the Proposed Findings as "agreement() on the terms for renewal of the . License() ." The Court presumes that the Boards, in effect, granted the renewed licenses. 2 Counts I and XI of the Complaint, which allege that the Towns violated Warner Cable's rights in denying its application for renewal, are now moot because the Boards have since granted the Licenses. 2 • I. WARNER CABLE'S MOTION FOR SUMMARY aunGMENT ON COUNTS III, Iv. AND V OF ITS COMPLAINT. Summary judgment shall be rendered where the pleadings, discovery on file, and affidavits, if any, show "there is no genuine issue as to any material fact and . . . the moving party is entitled to a judgment as a matter of law. " Fed.R.Civ.P. 56(o) ; Griggs-Ryan V. Smith, 904 F.2d 112, 115 (1st Cir. 1990) . Defendants have not opposed the Motion for Summary Judgment and have not filed a statement of contested material facts. Therefore, pursuant to Rule 56.1 of the Local Rules of the United States District Court for the District of Massachusetts, the facts set forth in Warner Cable's statement of uncontested material facts are deemed admitted by dofendants.3 A. COUNT III - In Count III of its Complaint, Warner Cable contends that the Bylaws "are inconsistent with the Gable Act and are therefore preempted . . . ." (Complaint 141) . The Cable Act provides, in pertinent part: (A)ny provision of law of any State, political subdivision, or agency thereof, or franchising authority . . . which is inconsistent with this chapter shall be deemed to be preempted and superseded. 47 Q.S.C. S556(c) . Not all of the Bylaws, however, are inconsistent with the Cable Act. Therefore, Warner Cable's Motion for Summary Judgment Warner Cable has submitted its Rule 56.1 statement of uncontested material facts in the form of proposed findings of fact. 3 • on Count III of its Complaint is allowed only with respect to those provisions of the Bylaws that are inconsistent with the Cable Act. Those inconsistent provisions are set forth in Section II of this Memorandum of Decision (the "Decision") . In all other respects, Warner Cable's Motion for Summary Judgment on Count Ill of its Complaint is denied. • B. COUNT IV - In Count IV of its Complaint, Warner Cable alleges that certain parts of the Bylaws compel speech in violation of Warner Cable's rights under the First and Fourteenth Amendments to the United States Constitution and Article XVI of the. Massachusetts Declaration of tights. Those particular parts of the Bylaws, however, also contravene federal statutory law, and are preempted for that reason. Therefore, the Court need not and does not reach the constitutional issues raised by Warner Cable. stiector Motor Service. Inc v. 1.CIauahlin, 323 U.S. 101, 105 (1944) - (where the Supreme. Court stated: "If there is one doctrine more deeply rooted than any other in the process of constitutional • adjudication, it is that we ought not to pass on questions of constitutionality . .. unless such adjudication is unavoidable.") Warner •Cable's Motion for Summary Judgment on Count IV of the Complaint is accordingly denied. c. couxT V - In Count V of its complaint, Warner Cable contends that "(t)he Bylaws abridge the Massachusetts Home Rule Amendment because they are inconsistent with the regulatory 4 structure established by Chapter 166A [the State cable television statute] ." (Complaint 146) . The Massachusetts Home Rule Amendment provides, in pertinent part, that a town ". . . may, by the adoption . . . of local ordinances or by-laws, exercise any power or function . . . which is not inconsistent with the constitution or laws enacted by the general court . . . ." Mass. Const. Am. Art. 89, §6. The Board of Selectmen of a town is made the "issuing authority" for cable television licenses by M.G.L. c.166A, $1(d) . In its Complaint, Warner Cable maintains that, as a whole, the Bylaws, which were enacted through Special Town Meetings in Athol and Orange, impermissibly encroach on the authority of the Boards of the Towns in their capacities as "issuing authorities." In its Memorandum in Support of its Motion for Partial Summary Judgment and Entry of Declaratory Judgment ("Warner Cable's Memo") , however, Warner Cable acknowledges _that its Complaint challenges certain provisions of the Bylaws that do not deviate materially from the provisions of the Licenses. Warner Cable further states that the issues relating to such non-deviating provisions are moot. Warner Cable 's Memo at 19 n.1O. Therefore, with one specific exception described in the next paragraph and in. Section II a. below, the Court denies Warner Cabla's Motion for.Summary Judgment on Count V • of its Complaint because to grant the motion in full would be to rule that the Bylaws as a whole improperly impinge on the authority of the Boards, a conclusion that Warner Cable acknowledges it is no longer necessary to reach. 5 • Warner Cables Motion for summary Judgment on Count V of its Complaint with respect to the first sentence of Section 2 of the Bylaws (quoted in Section II a. below) is allowed because that sentence infringes on the powers specifically granted to the Boards as "issuing authorities," and for that reason is invalid. II. PORTIONS 01 TU BYLAWS INCONSISTENT VIM Mirth/ OR STATE LAR. Warner Cable requests that the Court declare twelve specific provisions of the Towns' Bylaws preempted by and, therefore, unenforceable under the Cable Act or M.G.L. c.166A.4 The Court' addresses and rules upon each of those specific requests as follows: a. The first sentence of Section 2 of the Bylaws, which states: Any cable television license hereafter granted, or renewed or extended shall expire no later that • (sic] six (6) years from the effective date of said grant, renewal or extension. • That provision of the Bylaws is *inconsistent with the Boards' authority, under M•.G.L. .c. 166A, S13, to determine the renewal period for a cable license. Section 13 of chapter 166A provides: "Any license issued hereunder may be renewed after hearing by the 4 Although Warner Cable has requested that the Court declare parts of the Bylaws preempted and unenforceable under the Cable Act and. M.G.L. c.166A, the Court addresses Warner Cable s request in the disjunctive rather than in the conjunctive. 6 issuing authority for additional periods not to exceed ten years." Because of this inconsistency, the first sentence of section 2 of the Bylaws is preempted and declared unenforceable. b. The last [three) sentences of Section 2 of the Bylaws, which state: In. the event the Licensee and the Issuing Authority are unable to arrive at mutually acceptable amendment provisions, a single arbitrator acceptable to both parties, shall be appointed by the Issuing Authority. The decision of the arbitrator shall be binding by (sic) both parties. All costs of arbitration shall be borneby the Licensee. That provision of the Bylaws is inconsistent with 47 D.S.C. 5S545(b) and 555, which permit, under certain circumstances, a cable operator whose request for modification of a license has been denied, to seek judicial review of the denial. Because of this - inconsistency, the last three sentences of Section 2 of the Bylaws. are preempted and declared unenforceable. c. The first sentence of Section 3. of the Bylaw$, which . states; • The Licensee shall construct the CATV system in much a way that it is capable of delivering all signals and services to all' homes, businesses and institutions within the Town that are served by electric power lines. 7 That provision of the Bylaws is inconsistent with the license renewal requirements set, forth in 47 U.S.C. 5546. The Cable Act requires a town to analyze a cable operator's renewal proposal on a case by case basis. When a cable operator submits a renewal proposal, a town must consider, among other things, whether "the operator's proposal is reasonable to meet the future cable-related community needs and interests, taking into account the cost of meeting such needs and interests." 47 U.S.C. 5546(c) (3) (.D) . The first sentence of Section 3 of the Bylaws eliminates case by case consideration of a cable operator's renewal proposal by }mandating the service areas for a cable license, irrespective of the demand for cable in and the costs of providing cable to such areas. Consequently, this portion of the Bylaws is inconsistent with the Cable Act and, therefore, it is preempted and declared unenforceable. d. The words "and service" in the second sentence of Section 3 of the Bylaws which sentence states in full: "There shall be an identical pattern of installation and service charges for all Subscribers." The Cable Act prohibits 'a town from regulating cable .gervice rates except in limited circumstances. 47 U.S.C. 5543(a) . If such circumstances do not exist in the present case, the words "and service" are preempted. The Cable Television Consumer Protection and Competition Act of 1992, Pub.L.No. 102-385, 106 Stat. 1460 (the "Amended Cable 8 Act") , which was enacted October 5, 1992, significantly amends certain provisions of 47 U.S.G. 55521-559. Although most provisions of the Amended Cable Act took effect 60 days after the date of enactment (December 4, 1992) , Pub.L.No. 102-385, 528, 106 Stat. 1503, the section amending 47 U.S.C. 5543 ("Regulation of Rates") , Pub.L.No. 102-385, S3 (a) , 106 Stat. 1464, takes effect 180 days after the date of enactment (April 3, 1993) . Pub.L.No. 7.02-- 385, S3 (b) , 106 Stat. 1471. Because the Licenses at issue in the present case extend beyond •April 3, 1993, the Bylaws relating to the regulation of rates are addressed here under the statute as it reads now ("Pre-amendment 5543") and as it will read on and after April 3, 1993 ("Post-Amendment S543") . Under pre-amendment 5543, a town could regulate rates only "in circumstances in which a cable system [was] not subject to effective competition." 47 U.S.C. S543(b) . The Federal Communications Commission ("FCC") determined that "effective • competition" would be deemed to exist where any three "off-the-air" broadcast signals (signals transmitted by a local television station and received by a consumer by means of a home antenna) were available to the community in question. .lee Implementation.of.the • - •• le '_a. _ ts at - - , 5o Fed.Reg. 18,637, 18,648-1.8, 650 (1985) . It is apparent that "effective competition", as that phrase is used in Pre--amendment 5543, does, in fact, exist in the Towns. ,gee Warner Cable's Memo at 26. Therefore, the Towns are not permitted to regulate cable service rates under Pre-amendment 5543. 9 Post-amendment S543 authorizes much broader rate regulation by towns. The FCC, however, is required, within 180 days of enactment of the Amended Cable Act, to prescribe regulations to ensure that the rates for basic cable service are reasonable. Pub.L.No. 102- 385, $3(a) , 106 Stat. 1465. Promulgation of such regulations is a prerequisite to any regulation of rates by a town under Post- amendment S543. - Furthermore, before a town can regulate rates under Post-amendment 8543, it must file with the FCC a certification that: 1) it will adopt regulations consistent with the regulations promulgated by the FCC, 2) it has the legal authority to adopt regulations, and 3) its procedures for rate regulation provide for consideration of the views of interested parties. The FCC van disapprove of a town's certification. Pub.L.No. 102-385, 53(a) , 106 Stat. 1464-1465. The Towns, therefore, may not attempt to regulate cable service rates until the FCC has promulgated regulations and until they have filed certificates with the FCC. Because these preconditions have not been satisfied, the Towne may not regulate cable service rates under Post-amendment 5543. Because inclusion of the words "and service" in the second sentence •of Section 3 of the Bylaws. constitutes an attempt 'by the Towns to regulate cable service rates in contravention of both Pre- amendment 5543 and Poet-amendment 5543, that portion of the Bylaws is preempted and declared unenforceable. 10 e. The words "at a minimal rate" in the first sentence of Section 4 of the Bylaws which sentence states in full: "The Licensee shall provide a basic level of service at a minimal rate to any subscriber who shall desire it, and shall publicize that level of service at least twice a year by mailing to each subscriber receiving a higher level of service [sic], and a statement for the- current monthly rate for the service." By including the words "at a minimal rate" in that sentence, the Towns again engage in rate regulation. For the reasons set forth in subsection d. above, such regulation by the Towns is not permitted under Pre-amendment 5543 or Post-amendment 5543. Therefore, the words "at a minimal rate" in the first sentence of Section 4 of the Bylaws are preempted and declared unenforceable. f. The last sentence of section 4 of the Bylaws, Which states: At minimum, the basic level of service shall consist of one channel carrying the programming of • each television network, including the Public Broadcast System; at least two channels carrying independent programming; at least one all news channel; one channel regularly carrying news of Massachusetts, including State House news; one channel carrying full-time coverage of U.s. Congressional deliberations and aasociated governmental activities; and all local Public Access Channels. That portion of the Bylaws is inconsistent with 47 U.S.C. 5544, which permits a town to establish requirements only "for 11 broad categories of video programming or other services." 47 U.S.C. S544(b) (2) (8) . The detailed programming requirements of the last sentence of Section 4 of the Bylaws can hardly be construed as broad categories of video programming. Because of this inconsistency, the last sentence of Section 4 of the Bylaws is preempted and declared unenforceable. • g. The underlined words in the last sentence of Section 5 of the orange Bylaw3, which sentence states: Said sums [paid to the town] shall be payable on or before the fifteenth (15th) day of March of each year, AgPananied. by a..sworn and audited statement of the Licmnsoa's rjevenlies and expenses attxibutahle to oranQe fo he veer for which said payment is rendered.~ warner Cable does not explain, nor does this Court understand, how the underlined words are inconsistent with the Cable Act or Massachusetts law, and, therefore, they are not preempted. h. The words nattorney's fees, consultant's fees" in Section 6 of the Bylaws, which states: "All chargee and fees incidental to awarding, renewing, extending ' and/or enforcing the License, including, but not limited to, . .. - reimbursement to the Town for legal advertising, attorney's fees, consultant's fees . . . shall be paid by the Licensee." ' This is the only objectionable provision that does not appear in both the Orange Bylaw and the Athol Bylaw. 12 That provision is inconsistent with 47 U.s.c. 5542, which limits the annual franchise fee a cable operator can be required to pay to five percent (5%) of the cable operator's annual gross revenues. 47 U.B.C. 5542(b) . The term "franchise fee" is defined broadly to include "any tax, fee, or assessment of any kind imposed by a franchising authority or other governmental entity on a cable operator or cable subscriber, or both, solely because of their status as such . . . ."0 47 U.S.C. §542(g) (1) . Apparently, there is no dispute among the parties that, under the Licenses, Warner Cable will be required to pay five percent (5%) of its gross revenues to the Towns in franchise fees. an Warner Cable's Memo at 28-29. Any additional franchise fee imposed by the Towns will exceed the maximum allowable fee. By requiring Warner Cable to reimburse them for attorney's and consultant's fees, the Towns impose a "franchise fee" on Warner Cable, as that term is defined in 47 U.S.C. 5542. Consequently, inclusion of the words . "attorney's fees, consultant's fees" in Section .6 of the Bylaws contravenes federal law, and, therefore, those words are preempted and declared unenforceable. x. The underlined words in the third paragraph of Section 7 of the Bylaws, which paragraph states: The term "franchise fee" does not include "requirements or charges incidental to the ,awarding or enforcing of the franchise, including payments for bonds, security funds, letters of credit, insurance, indemnification, penalties, or liquidated damages . . . ." 47 U.S.C. 5542(g) (2) (n) . 13 The Licensee shall notify its Subscribers of all performance evaluation sessions by announcement on at least one (1) channel of its cable system as, disignatsd [sic) by h@ .ssuincx authority, between the hours of 7;QO p.m. and 2100 p.m. , - for at least five consecutive days preceding each session. The underlined words of that section of the Bylaws establish video programming requirements inconsistent with the provisions of 47 U.S.C. S544 (see subsection f. above) . Because .of this inconsistency, the third paragraph of Section 7 of the Bylaws is preempted and declared unenforceable. J. The last paragraph of Section 7 of the Bylaws, which states: Any and all reasonable costs incurred by the Town in connection with such evaluation sessions, including, but not limited to, attorney's fees end consultants' fees, shallbe reimbursed to the Town by the Licensee. That paragraph again imposes an additional franchise fee on Warner Cable. For the reasons set forth in• subsection. h. above, the last paragraph of Section 7 of the Bylaws is inconsistent with 47 U.S.C. 5542, and, therefore, is preempted and declared unenforceable. k. (1) The word "legitimates" in the second paragraph of Section 6 of the Bylaws, which states: Neither the Licensee nor any of its officers . ., shall tap [or) monitor . . . 14 • any cable . . . for any purpose whatsoever, other than legitimate technical testing or the monitoring of service status, without the prior written consent of all affected parties. The Cable Act contains comprehensive provisions to protect subscriber privacy. See 47 U.s.c. S551. Towns, however, may enact laws consistent with S551 for the protection of subscriber privacy. 47 U.S.C. S551(g)•. The Cable Act permits a cable operator to: . . . use the cable system to collect (personally identifiable] information in order to- (A) obtain information necessary • to render a cable service or other service provided by the cable operator to the subscriber; or (B) detect unauthorized reception of cable communications. 47 U.S.C. S551(b) (2) . Warner Cable again does not explain, nor does this Court understand, how inclusion of the word "legitimate" in the second paragraph of Section 8 of the Bylaws is inconsistent with 47 U.S.C. 5551(b) (2) or any other provision of the Cable Act. Therefore, the •word "legitimate" in the second paragraph of Section 8 of the Bylaws is not preempted. (2) The second sentence of the fifth paragraph of Section 8 of the Bylaws, which states: The maintenance of such information shall be subject to approval by the Issuing Authority, which approval shall not be unreasonably or arbitrarily withheld, provided that 15 Licensee presents sound business reasons for the need to maintain such information. The information referred to in that sentence is "information that will be maintained regarding both individual subscribers and the aggregate of Subscribers." (Bylaws, Section 8 at Paragraph 5, Sentence 1) . The sentence in question again relates to the protection of subscriber privacy. The Cable Act sets forth specific requirements for the collection and maintenance of personally identifiable information by a cable operator. 47 U.S.C. $551(a) (1) . These requirements address the cable operator's duty to disclose to subscribers the nature of personally identifiable information collected and the length of time such information will be maintained. Thus, these provisions of the Cable Act implicitly recognize the authority of a cable operator to maintain personally identifiable information, without having to obtain the approval of the Issuing Authority. Consequently, the second sentence of the fifth paragraph of Section 8 of the Bylaws, which subjects the maintenance of such information by Warner Cable to Board approval, is inconsistent with 47 U.S.C. S551, and, therefore, that sentence is preempted and declared • unenforceable. • • • 1. Section 9 of the Bylaws in its entirety (the "Most Favored Community Status" Section) , which states: The Licensee shall offer to the ' residents of Orange (Athol) any and all cable television services and/or programming available to any other 16 Massachusetts community with a comparable subscriber base or population served by the Licensee, other than off the air signals unobtainable in Orange (Athol] . If in providing service to any surrounding uncabled communities with population densities comparable to that of Orange [Athol] , the Licensee offers a lower monthly rate than that in • • effect in Orange (Athol) at the time, the Licensee shall adjust the Town of Orange [Athol] rate to be the •same as the lowest rate in any such community or less. That Section of the Bylaws is inconsistent with at least two provisions of the Cable Act. Section 9 of the Bylaws attempts to regulate rates in a manner inconsistent with both Pre-amendment 5543 and Post-amendment §543 Mee subsection d. above) . Section 9 also attempts to establish requirements for video programming, thereby contravening 47 U.S.C. 5544 (see subsection f. above) . Because of these inconsistencies, Section 9 of the Bylaws is preempted and declared unenforceable. III. CONFLICTS BETWEEN THE LICENSES 1ND TEE BYLAWS. Time warner also requests that the Court declare that: (a) the Licenses are valid, binding and enforceable and (b) any specific terms of the Licenses are enforceable over any provisions of the Bylaws where they are in conflict. In that regard, the Court rules: a. None of the defendants contends that the Licenses are invalid, non-binding or unenforceable. Because there is no dispute 17 among the parties as to status of the Licenses, the court refrains from assessing their validity. b. In Section II of this Decision, the Court has preempted and declared unenforceable numerous provisions of the Bylaws because of their inconsistency with federal ,or state law. As a result, many of the conflicts between the Licenses and the Bylaws have been eliminated. Warner Cable does not contend that any provisions of the Bylaws not addressed in section II of this Decision are inconsistent with federal or state law. Absent such- inconsistency, the Court is without authority to declare that specific terms of the Licenses are enforceable if in conflict with any provisions of the Bylaws and, therefore, declines to so declare. 7T. Conclusion 2. Warner Cable's Motion for Summary 3udgment on Count III of its Complaint is allowed with respect to those provisions of the Bylaws preempted by the Cable Act as set forth in Paragraph 4 below. In all other respects, Warner Cable's Motion for Summary Judgment on count III is denied. 2. Warner Cable's Motion for Summary Judgment on Count IV of its Complaint is denied. 3. Warner Cables Motion for Summary Judgment on Count V of its complaint is allowed with respect to the provision of the Bylaws addressed in Section II a. of this Decision. In all other 18 1 • respect$, warner Cable's Motion for Summary Judgment on Count V is denied. 4. The provisions of the Bylaws addressed in Section II a. , b. , c. , d. , e. , f. , h. , i. , j . , k. (2) , and 1. of this Decision are hereby preempted and declared unenforceable. 'NATHANIEL M. RTON 1,1� UNITED STATES DISTRICT NUDGE Dated: January ` � , 1993. • • 19 a CITY OF OCOEE FLORIDA Ordinance No. 99-37 AN ORDINANCE OF THE CITY COMMISSION OF THE CITY OF OCOEE, FLORIDA, CREATING ORDINANCE NO. 99-37 OF THE CITY OF OCOEE, FLORIDA, BY PROVIDING THE PROCEDURES AND REQUIREMENTS RELATING TO CABLE TELEVISION FRANCHISES TO REFLECT CHANGES IN APPLICABLE LAW AND TO BETTER ENSURE THAT USE OF CITY STREETS BY CABLE SYSTEMS SERVES THE PUBLIC INTEREST; PROVIDING FOR CONFLICTS; PROVIDING FOR SEVERABILITY; AND PROVIDING A SAVINGS CLAUSE AND EFFECTIVE DATE. Table of Contents SECTION 1: Authority. 1 SECTION 2: Creation of Cable Communications Ordinance . 1 Section 57-01 A. Short Title. 1 1 Section 57-02.Definitions 1 1 A. "Activated Channel" 2 B. "Access Channel" 2 C. "Affiliate" 2 E. "Applicant" 2 F. "Application" 3 G. "Basic Cable Service" or"Basic Service" 3 H. "Communications Act" 3 I. "Cable Service" 3 J. "Cable System,"or"System," 3 K. "City" 4 L. " Control of a Franchisee or Applicant" 4 M. "Fair Market Value" 4 N. "FCC"5 C:\225\1999\Ocoee\Cable Ordinance\Final-11I0.doc O. "Franchise" 5 P. "Franchise Agreement" 5 Q. "Franchise Area" 5 R. "Franchisee" 5 S. "Gross Revenues" 5 T. 7 U. "Interconnection" 7 V. "Internet" 7 W. "Internet Service Provider" 7 X. "Law" 8 Y. "Leased Access Channel" 8 Z. "Overbuild" 8 AA. "Person" 8 BB. "Service Tier"8 CC. "State of the Art" 8 DD. "Street or Streets" 9 EE. "Subscriber" 9 FF. "Subscriber Base" 9 GG. "System Malfunction" 9 HH. "Transfer of a Franchise" 10 II. "Two-way Capability" 10 JJ. "Video Channel or Channel" 10 Section 57-03. Intent and Purposes. 10 Section 57-04.Grant of Authority; Franchise Required. 11 Section 57-05.Franchise Characteristics. 12 Section 57-06.Franchisee Subject to Other Laws, Police Power. 13 Section 57-07.Interpretation of Franchise Terms; Conflicts. 14 Section 57-08.Applications for Grant, Renewal, Modification or Transfer of Franchises. 14 Section 57-09.Grant of Franchises. 20 Section 57-10.Insurance; Surety; Indemnification. 22 Section 57-11.Security Fund.24 Section 57-12. Construction Bond. 26 Section 57-13.Minimum Facilities and Services. 28 Section 57-14. Technical Standards. 32 Section 57-15. Access Channels and Facilities. 33 Section 57-16. Franchise Fee. 34 Section 57-17.Reports and Records. 37 Section 57-18.Customer Service Requirements. 41 Section 57-19. Subscriber Privacy. 56 Section 57-20. Discrimination Prohibited. 57 Section 57-21. Use of Streets. 57 C:\225\1999\Ocoee\Cable Ordinance\Final-1II0.doc Section 57-22. Enforcement Remedies. 61 Section 57-23. Renewal of Franchise.63 Section 57-24. Transfers. 66 Section 57-25. Revocation or Termination of Franchise. 67 Section 57-26. Continuity of Service Mandatory. 70 Section 57-27. Rates. 71 Section 57-28. Performance Evaluation. 72 Section 57-29. Administration. 73 Section 57-30.Force Majeure. 73 Section 57-31. Applicability. 74 Section 57-32.Municipal Cable System Ownership Authorized. 74 Section 57-33. Reservation of Rights. 74 SECTION 3. Repeal of Conflicting Ordinances. 76 SECTION 4. Savings. 76 SECTION 5. Severability. 76 SECTION 6. Applicable Law. 77 SECTION 7. Effective Date. 77 C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc WHEREAS, the City of Ocoee, has under consideration the renewal of its existing cable franchise pursuant to the Communications Act of 1934, as amended, 47 U.S.C. §§ 521 et seq.; and WHEREAS, the enactment of the Telecommunications Act of 1996, recent court precedent construing the scope of municipal regulatory authority over cable franchises granted in their jurisdiction, and applicable changes and developments in cable technology and services have resulted in a changed regulatory environment; and WHEREAS, the City Commission of the City of Ocoee, Florida, deems it necessary to enact a new comprehensive Cable Code, to take into account the afore-described changes and developments and to better ensure that use of City streets by cable systems serves the public interest. NOW, THEREFORE, BE IT ENACTED BY THE CITY COMMISSION OF THE CITY OF OCOEE, FLORIDA, AS FOLLOWS: SECTION 1: Authority. The City Commission of the City of Ocoee has the authority to adopt this Ordinance pursuant to Article VIII of the Constitution of the State of Florida and Chapter 166, Florida Statutes, and the Communications Act of 1934, 47 U.S.C. § 151 et seq., as amended. SECTION 2: Creation of Cable Communications Ordinance . A new Article II of Chapter 57 of the Code of Ordinances of the City of Ocoee, Florida, entitled Cable Communications Ordinance, is hereby adopted as follows: Section 57-01 A. Short Title. This Ordinance shall be known and may be cited as City of Ocoee, Florida Cable Communications Ordinance. C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc Section 57-02.Definitions. For the purpose of this Ordinance , the following terms, phrases, words and their derivations shall have the meanings given herein. When not inconsistent with the context, words used in the present tense include the future, words in the plural number include the singular number, and words in the singular number include the plural number. The words "shall" and "will" are mandatory, and "may" is permissive. Words not otherwise defined herein or in any franchise agreement that might be granted hereunder shall be given the meaning set forth in the Communications Act of 1934, 47 U.S.C. § 521 et sem., and the Telecommunications Act of 1996, and as those Acts may hereinafter be amended (collectively the"Communications Act"), and, if not defined therein, their common and ordinary meaning. A. "Activated Channel" means those channels engineered at the headend of a cable system for the provision of services generally available to residential subscribers of the cable system, regardless of whether such services actually are provided, including any channel designated for educational or governmental use. Channels on which signals flow in the direction from the headend to the subscriber are referred to as "downstream channels". Where the signal flows to the headend for re-distribution, it shall be referred to as an"upstream channel". B. "Access Channel" means any channel on a cable system set aside without charge by the Franchisee for non-commercial educational and/or local governmental use. C. "Affiliate" means any person which directly or indirectly owns or controls a grantee or Franchisee, any person which a grantee or Franchisee directly or indirectly owns or which it controls, or any person under common ownership or control with a grantee or Franchisee. D. "Analog Channel" means bandwidth in the electromagnetic spectrum capable of carrying one (1) standard television signal that is delivered in an analog format. C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc E. "Applicant" means any person submitting an application within the meaning of this Ordinance. F. "Application" means any proposal, submission or request to (1) construct and operate a cable system within the City; (2) transfer a franchise or control of the Franchisee; (3) renew a franchise; (4) modify a franchise; or (5) seek any other relief from the City pursuant to this Ordinance, a franchise agreement, the Communications Act, or other applicable law. An application includes an applicant's initial proposal, submission or request, as well as any and all subsequent amendments or supplements to the proposal and relevant correspondence. G. "Basic Cable Service" or "Basic Service" means any service tier which includes the retransmission of local television broadcast signals, and educational or governmental access channels. H. "Communications Act" means the Communications Act of 1934, 47 U.S.C. § 151 et seq., as that Act has been and may hereinafter be amended. I. "Cable Service" means the transmission of video or other programming services over a cable system to subscribers together with any subscriber interaction, if any, which is required for the selection or use of such video programming or other programming services. Unless otherwise preemptively provided by applicable law, cable internet services, including, but not limited to @Home, Roadrunner or other services, provided by a Franchisee, its parent, affiliate or subsidiary over the cable system shall be deemed "cable services" as permitted under Title VI of the Communications Act of 1934, as amended. J. "Cable System," or "System," means any facility consisting of a set of closed transmission paths or other transmission lines or forms of terrestrial transmission and associated signal generation, reception and control equipment that is designed to provide cable service C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc which includes video programming, and which is provided to multiple subscribers within the City. Such term does not include (a) a facility that serves only to retransmit the television signals of one (1) or more television broadcast stations; (b) a facility that serves subscribers without using any public right of way; (c) a facility of a common carrier that is subject, in whole or in part, to the provisions of Title II of the Communications Act of 1934, 47 U.S.C. § 201 et except that such facility will be considered a cable system to the extent it is used in the transmission of video programming directly to subscribers, unless the extent of such use is solely to provide interactive on demand services; (d) an open video system that complies with Section 653 of the Telecommunications Act of 1996; or (e) any facilities of any electric utility used solely for operating its electric utility systems. The foregoing definition of"cable system" shall not be deemed to circumscribe the valid authority of the City to regulate the activities of any other communications system or provider of communications services, including but not limited to telephony and open video systems. K. "City" means the City of Ocoee, a municipal corporation of the State of Florida, in its present incorporated form or in any later reorganized, consolidated, enlarged or reincorporated form. L. " Control of a Franchisee or Applicant" means possession of the ability to direct or cause the direction of the management or policies of a Franchisee, grantee or applicant, or the operation of a Franchisee's system, either directly or indirectly, whether through ownership of voting securities,by contract or in any other manner. M. "Fair Market Value" means the price that a willing buyer would pay to a willing seller for a going concern but with no value allocated to the franchise itself. C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc N. "FCC" means the Federal Communications Commission, or any successor governmental entity thereto. O. "Franchise" means the right granted by the City to a Franchisee in a franchise agreement to construct, maintain and operate a cable system under, on, and over Streets, roads and any other public ways, rights-of-ways, or easements within the City. The term does not include any license or permit that may be required by this Ordinance or other laws, ordinances or regulations of the City for the privilege of transacting and carrying on a business within the City or for disturbing or carrying out any work on any Street. P. "Franchise Agreement" means a contract entered into in accordance with the provisions of this Ordinance between the City and a Franchisee that sets forth the terms and conditions under which the franchise will be exercised. Q. "Franchise Area" means that territory within the corporate limits of the City, as those limits may change from time to time through annexation or contraction, over which the terms of a franchise agreement shall extend. R. "Franchisee" means any person granted a franchise pursuant to this Ordinance who has entered into a franchise agreement with the City. S. "Gross Revenues" means all revenues derived by the Franchisee and, any Affiliates, subsidiaries or parent of the Franchisee from the operation of the Cable System to provide Cable Services in the City. Gross Revenues include, but are not limited to, fees charged Subscribers for Basic Service; fees charged Subscribers for any optional, premium, per-channel or per-program service; fees charged Subscribers for any tier of service other than Basic Service; installation, disconnection, reconnection and change-in-service fees; late fees; leased access fees, payments or other consideration from programmers for carriage of programming on the system C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc (excluding marketing support to the extent such funds are not considered revenue under GAAP); revenue from converter, remote, modem or any other equipment rentals; revenues from leases of cable or fiber optic lines and other transmission devices and equipment; revenues from transmission of data; revenues from installation, service and content enhanced interne products and services including, but not limited to, access services and content enhanced services; advertising revenues allocable to the City based on a percentage of Subscriber Base in the City divided by the Subscriber Base of the system. Such percentage shall then be multiplied by the total advertising revenue of the system to determine the allocable gross revenue stemming from advertising; revenues from home shopping channels or other sources allocable to the City, provided that where certain home shopping channel or other such revenue is allocable to more than one franchise area due to common zip codes, the Franchisee shall allocate the percentage of revenue to the City which is equivalent to the percentage of the population of the City divided by the total population for the allocable franchise areas in question. Gross Revenues shall be the basis for computing the franchise fee imposed pursuant to Section 57-16 hereof. Gross Revenues shall not include revenues received from programmers and used by Franchisee to market or promote a new program for a period of no more than six (6) months from the initial launch of the program; revenues directly generated by affiliated programmers for the provision of programming; any taxes on services furnished by the Franchisee which are imposed upon any Subscriber or user by the state, county, City or other governmental unit and collected by the Franchisee on behalf of said governmental unit and which the Franchisee passes on in full to the applicable tax authority. However, it is hereby expressly provided that franchise fees shall be included in the calculation of Gross Revenues. Further, franchise fees shall not be paid on Subscriber deposits unless and until said deposits are applied to a customer account for services C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc rendered. Revenue of an Affiliate, subsidiary or parent shall be Gross Revenue under this definition only to the extent such revenue is derived from the operation of the cable system to provide cable service by the Affiliate, subsidiary or parent acting in the capacity of a cable operator and not in another capacity such as programmer. T. "Institutional Network" means a dedicated closed network, or an alternative acceptable to the City, for use by the City to provide Cable Services and non-Cable Services for public, educational and governmental use within the City. The network shall be capable of providing one-way, two-way, interactive, and machine-to-machine transfer of audio, video, voice and data signals within the network as designated by the City. U. "Interconnection" means the electronic connection of two or more franchised cable systems for the purpose of sharing programming. V. "Internet" shall mean collectively the myriad of computer and telecommunications facilities, including equipment and operating software, which comprise the interconnected worldwide network of networks that employ the Transmission Control Protocol/Internet Protocol, or any predecessor or successor protocols to such protocols to communicate information of all kinds by wire or radio. W. "Internet Service Provider" shall mean a person who provides a service that enables users to access content, information, electronic mail, or other services offered over the internet. X. "Law" means all duly enacted and applicable federal, state, county and City laws, ordinances, codes, rules, regulations and orders. C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc Y. "Leased Access Channel"means a channel designated in accordance with Section 612 of the Communications Act, 47 U.S.C. § 532, for commercial use by persons unaffiliated with the Franchisee. Z. "Overbuild"means that portion of a cable system constructed to serve subscribers already served by an existing cable system. AA. "Person" means any individual, corporation, partnership, association, joint venture, organization or legal entity of any kind, and any lawful trustee, successor, assignee, transferee or personal representative thereof, but shall not mean the City. BB. "Service Tier" means a category of multi-channel cable service provided by a Franchisee and for which a separate charge is made by the Franchisee. CC. "State of the Art" means that level of cable system technical performance, capacity, equipment, components and service (without reference to the content of service) equal to that which has been developed and demonstrated to be generally acceptable and used by the Franchisee, its parents, affiliates or subsidiaries in systems of comparable size, excluding Tests, and which is technically and commercially feasible in the Franchisee's system. In no event shall State of the Art be less than that level of cable system technical performance, capacity, equipment, components and service (without reference to the content of service) available on a cable system owned or operated by the Franchisee, its parents, affiliates or subsidiaries serving the City of Orlando. DD. "Street or Streets" means the surface, the air space above the surface and the area below the surface of any public street, highway, road, boulevard, concourse, driveway, freeway, thoroughfare, parkway, sidewalk, bridge, tunnel, park, waterway, dock, bulkhead, wharf, pier, court, lane, path, alley, way, drive, circle, easement, or any other public right-of-way or public C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc place, including public utility easements dedicated for compatible uses, or any other property in which the City holds any kind of property interest or over which the City exercises any type of lawful control, and any temporary or permanent fixtures or improvements located thereon, as may be ordinarily necessary and pertinent to construct and operate a cable system. The term includes any right-of-way granted to the public or to any governmental body by way of conveyance, dedication, restriction, or by easement and any area within an easement given for governmental purposes. EE. "Subscriber" means any person who lawfully receives cable service delivered over the cable system. FF. "Subscriber Base" means the total number of residential and commercial subscribers within the City. For purposes of calculating subscribers under bulk or multi-user contracts, the Franchisee shall count each individual unit (e.g., in a multiple family dwelling, a unit will be defined as each subscriber unit within the structure) included within a contract for service as one subscriber, or may use any reasonable equivalency measures provided it uses such measures uniformly for all franchise areas served by the System. GG. "System Malfunction" means any cable system equipment, facility or signal failure or malfunction that results in the loss of satisfactory service on one or more channels to one or more subscribers. A malfunction is major if it affects ten (10) or more subscribers. HH. "Transfer of a Franchise" means any transaction in which (1) any ownership or control of a Franchisee or its cable system is transferred from one person or group of persons to another person or group of persons so that control of a Franchisee is transferred; or (2) the rights and/or obligations held by a Franchisee under a franchise agreement are transferred or assigned to another person, group of persons or business entity. A transfer shall be considered "pro C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc forma"when it involves a transfer to a person, group of persons or business entity affiliated with the Franchisee and will not result in a change in the control or ownership of the Franchisee. II. "Two-way Capability" means the incorporation into a cable system of all appropriate design and engineering characteristics and features so that two-way transmission, including but not limited to addressability, over the system can be implemented and activated. JJ. "Video Channel or Channel" means a portion of the electromagnetic frequency spectrum which is used in a cable system and which is capable of delivering a television channel, including the associated audio signal. Section 57-03. Intent and Purposes. A. It is the intent of the City and the purpose of this Ordinance to promote the public health, safety, and general welfare by providing for the grant of one or more franchises for the construction and operation of a cable system within the City; to provide for the regulation, to the extent provided for by law, of each cable system within the City in the public interest; to provide for the payment of fees and other valuable consideration by a Franchisee to the City for the use of Streets by its cable system; to promote the widespread availability of quality cable service to City residents and businesses, the City, and other public institutions; to encourage the development of cable and other communications technologies and cable systems as a means of communication between and among members of the public, City businesses, the City, and other public institutions; to promote competitive cable rates and services; to promote the safe and efficient use of City Streets; to enhance and maximize the communicative potential of Streets used by cable systems; and to encourage the provision of a diversity of information sources to City residents, businesses, the community, the City, and other public institutions by cable technology. C:\225\1999\Ocoee\Cable Ordinance Ordinance\Final-1 110.doc B. Recognizing the continuing development of communications technology and uses, it is the policy of the City to encourage experimentation and innovation in the development of cable system uses, services, programming and techniques that will be of general benefit to the community to the extent all such experiments and innovations are consistent with applicable laws. Section 57-04.Grant of Authority., Franchise Required. A. The City may grant one or more franchises in accordance with this Ordinance. B. No person may construct or operate a cable system or any other communications transmission facilities over, on, or under public streets in the City without a franchise granted by the City and no person may be granted a franchise without having entered into a franchise agreement with the City pursuant to this Ordinance or other such Ordinance of the City as may be applicable. C. Any franchise granted pursuant to this Ordinance shall be solely for the provision of cable service and shall not be construed to authorize the provision of telephone, non-cable video or other telecommunications service. D. Nothing in this Ordinance shall prevent a Franchisee from applying for a separate franchise for the provision of telephone, non-cable video or other telecommunications service, pursuant to applicable law. Section 57-05.Franchise Characteristics. A. A franchise authorizes use of City Streets for installing cables, wires, lines, optical fiber, underground conduit, ducts, conductors, amplifiers, vaults, and other facilities as necessary and pertinent to operate a cable system to serve subscribers within the City, but does not expressly or implicitly authorize the Franchisee to provide service to, or install cables, wires, C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc lines, underground conduit, or any other equipment or facilities upon private property without owner consent (except for use of compatible easements pursuant to Section 621 of the Communications Act, 47 U.S.C. § 541(a)(2) or as otherwise may be provided by binding law), or to use publicly or privately owned conduits without a separate agreement with the owners. B. A franchise is nonexclusive, and will not expressly or implicitly preclude the issuance of other franchises to operate cable systems within the City, or affect the City's right to authorize use of City Streets to other persons to operate cable systems or for other purposes as it determines appropriate. Franchises shall be granted in a nondiscriminatory and competitively neutral manner, consistent with applicable law. C. All privileges prescribed by a franchise shall be subordinate to any prior lawful occupancy of the Streets, and the City reserves the right to reasonably designate where a Franchisee's facilities are to be placed within the Streets. Such designation may include, but not be limited to, consideration of the availability of space in the rights of way. D. A franchise shall be a privilege which is in the public trust. No transfer of a franchise shall occur without the prior consent of the City and unless application is made by the Franchisee, and City approval obtained, pursuant to Section 57-24 hereof and the franchise agreement. E. A Franchise granted to an applicant pursuant to this Ordinance to construct, operate and maintain a cable system within the City, shall be deemed to constitute both a right and an obligation on the part of the Franchisee to provide the services and facilities of a cable system as required by the provisions of this Ordinance and the Franchise. The Franchise Agreement shall constitute all of the terms and conditions of the Franchise that are finally negotiated and agreed upon by the City and Franchisee. Franchisee shall be bound by all C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc documents or other portions of an Application which the City relies upon as material and an inducement to granting a Franchise, and which are integrated by the City and Franchisee as an exhibit to the Franchise. All oral representations made by an Applicant, or its representatives, before the City Commission and on which the Commission explicitly relies in the grant of a franchise, shall be part of the record and binding upon the Franchisee. F. Notwithstanding anything to the contrary, in the event that Franchisee, its parent, affiliate or subsidiary elects to offer to subscribers video programming services through any means or method not included within the definition of a cable system, including but not limited to an "open video system", Franchisee shall remain subject to all terms and conditions of the cable Franchise granted pursuant to this Ordinance, with respect to its operation of the cable system under the Franchise. Section 57-06. Franchisee Subject to Other Laws, Police Power. A. A Franchisee shall at all times be subject to and shall comply with all applicable Federal, State and local laws. A Franchisee shall at all times be subject to all lawful exercise of the police power of the City, to the extent not inconsistent with the express terms of a Franchise Agreement. B. Subject to applicable law, except as may be specifically provided in this Ordinance or under the terms of a franchise agreement and subject to the Communications Act, the failure of the City, upon one or more occasions, to exercise a right or to require compliance or performance under this Ordinance or a franchise agreement shall not be deemed to constitute a waiver of such right or a waiver of compliance or performance. Section 57-07.Interpretation of Franchise Terms; Conflicts. C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc A. The provisions of this Ordinance in effect at the time of a grant of an initial or renewal Franchise shall apply to a Franchise Agreement as if fully set forth in the Franchise Agreement, and the express terms of this Ordinance in effect at the time of a grant of an initial or renewal Franchise shall prevail over conflicting or inconsistent provisions in a Franchise Agreement unless such Franchise Agreement, expresses an explicit intent to amend or modify a requirement of this Ordinance. B. Except as to matters which are governed by federal law or regulation, a franchise agreement will be governed by and construed in accordance with the laws of the State of Florida. Section 57-08.Applications for Grant, Renewal, Modification or Transfer of Franchises. A. A written application shall be filed with the City for (a) grant of a new franchise; (b) renewal of a franchise in accordance with Section 626 of the Communications Act, 47 U.S.C. 546; (c)modification of a franchise agreement; (d) a transfer of a franchise; or(e) any other relief from the City pursuant to this Ordinance or a franchise agreement. B. To be acceptable for filing, a signed original of the application shall be submitted together with seven (7) copies, be accompanied by the required non-refundable application filing fee as set forth in Section 57-08(I) hereof, conform to any applicable request for proposals, and contain all reasonably required information. All applications shall include the names and addresses of persons authorized to act on behalf of the applicant with respect to the application. C. All applications accepted for filing shall be made available by the City for public inspection. D. An application for the grant of a new franchise may be filed pursuant to a request for proposals issued by the City or on an unsolicited basis. The City, upon receipt of an unsolicited application, may issue a request for proposals. If the City elects to issue a request for C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc proposals upon receipt of an unsolicited application, the applicant may submit an amended application in response to the request for proposals, or may inform the City that its unsolicited application should be considered in response to the request for proposals, or may withdraw its unsolicited application. An application, including an unsolicited application which applicant has subsequently designated as responsive, which does not conform to the reasonable requirements of a request for proposals may be considered non-responsive and denied on that basis. E. An application for the grant of an initial franchise shall contain, at minimum, the following information: 1. Name and address of the applicant and identification of the ownership and control of the applicant, including: the names and addresses of all persons with five percent (5%) or more ownership interest in the applicant, including the names and addresses of parents or subsidiaries holding such ownership interests directly or indirectly; the persons who control the applicant; all officers and directors of the applicant; and any other cable system ownership or other communication ownership interest of each named person; 2. An indication of whether the applicant, or any person controlling the applicant, or any officer, or director or person with five percent (5%) or more ownership interest in the applicant, has been adjudged bankrupt, had a cable franchise or license revoked, or been found by any court or administrative agency to have violated a security or antitrust law, or to have committed a felony, or any crime involving moral turpitude; and, if so, identification of any such person and a full explanation of the circumstances; 3. A demonstration of the applicant's technical, legal and financial ability to construct and/or operate the proposed cable system, including identification of key personnel; C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc 4. A statement prepared by a certified public accountant or duly authorized financial officer of the applicant regarding the applicant's financial ability to complete the construction and operation of the cable system proposed; 5. A description of the applicant's prior experience in cable system ownership, construction and operation, and identification of communities in which the applicant or any person controlling the applicant or having more than a ten percent (10%) ownership interest in applicant has, or has had, a cable franchise or license or any interest therein; 6. A description of the physical facilities proposed, including channel capacity, performance characteristics, headend, and access facilities; upon request, the applicant shall make information on technical design available for inspection; 7. A description of the construction of the proposed system, including an estimate of plant mileage and its location, the proposed construction schedule, a description, where appropriate, of how services will be converted from existing facilities to new facilities, and information on the availability of space in conduits including, where appropriate, an estimate of the cost of any necessary rearrangement of existing facilities; 8. For informational purposes, the proposed rate structure, including projected charges for each service tier, installation, converters, and other equipment or services, and the applicant's ownership interest in any proposed program services to be delivered over the cable system; 9. A demonstration of how the applicant's proposal will reasonably meet the future cable-related needs and interests of the community, including a description of how the proposal will meet the needs described in any recent community needs assessment conducted by or for the City and any surveys or other research conducted by Franchisee. C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc 10. A description of the applicant's proposal to provide access channels, facilities, equipment, personnel and financing in support of the City's education and government related activities. 11. A description of any cable and non-cable telecommunications services offered by the applicant or its parent, affiliate or subsidiary and franchisee's plan with respect to the availability of such services to subscribers in the City. 12. Pro forma financial projections for the first five (5) years of the franchise term, including a statement of projected income, and a schedule of planned capital additions, with all significant assumptions explained in notes or supporting schedules; 13. If an applicant proposes to provide cable service to an area already served by an existing cable Franchisee, the identification of the area where the overbuild would occur, the potential subscriber density in the area which would encompass the overbuild, and the ability of the Streets to accommodate an additional system; 14. A detailed statement of Franchisee's policies and practices with respect to granting access to its cable system for the provision of cable internet services. 15. If requested, a proposal to provide an I-Net to the City. 16. A description of the Applicant's proposal to transmit the City's access channels to neighboring communities, upon request of a neighboring community which receives services from the City. 17. Any other information as may be reasonably necessary to demonstrate compliance with the requirements of this Ordinance and information that the City may request of the applicant that is relevant to the City's consideration of the application; and C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc 18. An affidavit or declaration of the applicant or authorized officer certifying the truth and accuracy of the information in the application, acknowledging the enforceability of application commitments, and certifying that the proposal meets all federal and state law requirements. F. An application for modification of a franchise agreement shall include, at minimum, the following information: 1. The specific modification requested; 2. The justification for the requested modification, including the impact of the requested modification on subscribers and others, and the financial impact on the applicant if the modification is approved or disapproved; 3. A statement whether the modification is sought pursuant to Section 625 of the Communications Act, 47 U.S.C. § 545, and, if so, a demonstration that the requested modification meets the standards set forth in 47 U.S.C. § 545. 4. Any other reasonable information necessary for the City to make an informed determination on the application for modification; and 5. An affidavit or declaration of the applicant or authorized officer certifying the truth and accuracy of the information in the application, and certifying that the application is consistent with all federal and state law requirements. G. An application for renewal of a franchise shall comply with the requirements of Section 57-23 hereof. H. An application for approval of a transfer of a franchise shall comply with the requirements of Section 57-24 hereof. C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc I. To be acceptable for filing, an application shall be accompanied by a non- refundable filing fee in the following amount, as appropriate: 1) For a new or initial franchise: $ 10,000 2) For renewal of a franchise: $ 10,000 3) For a transfer of a franchise: $ 2,500 4) For modification of a franchise agreement pursuant to 47 U.S.C. § 545: $ 2,500 5) For any other relief: $ 2,500 The purpose of the filing fee is to defray a portion of the City's cost in processing an application. Such fee shall be credited against amounts due under Section 57-09(D) herein. The filing fee is therefore intended to be a charge incidental to the awarding or enforcing of a franchise within the meaning of Section 622(g)(2)(D) of the Communications Act, 47 U.S.C. § 542(g)(2)(D), and may not be deducted from the franchise fee imposed in a franchise agreement, and shall not be passed through to subscribers. Section 57-09.Grant of Franchises. A. The City may grant a franchise for a period not to exceed fifteen (15) years. B. In evaluating an application for a franchise, the City may consider, among other things, the following factors: the applicant's technical, financial, and legal qualifications to construct and operate the proposed system; the adequacy of the proposed construction arrangements, if any, facilities, equipment, and services based on the public convenience, safety and welfare; the applicant's experience in constructing and operating cable systems and providing cable service in other communities, if any; the ability of City Streets to accommodate the proposed system, if any; the potential disruption to users of City Streets and any resultant C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc inconvenience to the public; and whether the proposal will meet reasonably anticipated community needs and serve the public interest. Evaluation by the City shall not be based on the content of the programming the applicant proposes to provide. C. The City shall hold a public hearing to consider an application or applications. The City shall not consider an application for a franchise unless and until applicant has submitted a proposed Franchise Agreement which it is prepared to execute. The applicant(s) shall be notified of the hearing and shall be given an opportunity to be heard. Based upon the application(s), the testimony presented at the public hearing, any recommendations of the City or staff, and any other information relevant to the application(s), and the terms and conditions contained in the proposed franchise agreement, the City shall decide by resolution whether to approve or deny the proposed franchise agreement(s), and thereby grant or deny a franchise. The City may make the grant of a franchise conditioned upon the completion of construction within a reasonably prescribed time or upon the performance of other specific obligations which are to be set forth in the franchise agreement, specifying that failure to comply with the condition will cause the franchise to become null and void. D. Franchisee shall reimburse the City for all costs and expenses incurred by the City in considering and processing the application, including but not limited to consulting and legal costs, less the amount of the filing fee set pursuant to Section 57-08(I). Within five (5) calendar days prior to the planned date of the resolution approving or denying the franchise agreement or renewal or modification or transfer thereof by the City Commission, the City shall advise the Franchisee of the amount of the processing fee and its method of calculation. If the processing fee is not paid to the City within ten (10) calendar days of the date of the City Commission resolution approving or denying the franchise agreement or a modification or transfer thereof, C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc • any approval granted by such resolution will be null and void without further action by City. This processing fee is intended to be a charge incidental to the awarding or enforcing of a franchise within the meaning of Section 622(g)(2)(D) of the Communications Act, 47 U.S.C. § 542(g)(2)(D), and shall not be credited against the franchise fee imposed in a franchise agreement and shall not be passed through to subscribers up to the limit of the application fee required under Section 57-08(I). Section 57-10.Insurance; Surety; Indemnification. A. A Franchisee shall maintain, and by its acceptance of the franchise specifically agrees that it will maintain, throughout the entire term of the franchise including any renewals thereof, the following liability insurance coverage insuring the Franchisee and naming the City as an additional insured: worker's compensation and employer liability insurance to meet all requirements of Florida law and general comprehensive liability insurance with respect to the construction, operation and maintenance of the cable system, and the conduct of Franchisee's business in the City, in the minimum amounts of: 1. $250,000 for property damage in any one accident; 2. $500,000 for personal bodily injury to any one person; and 3. $1,000,000 for personal bodily injury in any one accident. B. All insurance policies shall be with sureties qualified to do business in the State of Florida; shall be with sureties with a minimum rating of A-1 in Best's Key Rating Guide, Property/Casualty Edition. The City may require coverage and amounts in excess of the above minimums where necessary to reflect changing liability exposure and limits or where required by law. C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc C. A Franchisee shall keep on file with the City copies of certificates of insurance which certificates shall indicate evidence of payment of the required premiums and shall indicate that the City, its officers, boards, commission, commissioners, agents and employees are listed as additional insureds. In the event of a potential claim such that the City claims insurance coverage, Franchisee shall immediately respond to all reasonable requests by the City for information with respect to the scope of the insurance coverage. D. All insurance policies shall name the City as additional insureds and shall further provide that any cancellation or reduction in coverage shall not be effective unless thirty (30) days prior written notice thereof has been given to the City. A Franchisee shall not cancel any required insurance policy without submission of proof that the Franchisee has obtained alternative insurance satisfactory to the City which complies with this Ordinance . E. A Franchisee shall, at its sole cost and expense, indemnify, hold harmless, and defend the City, its officials, boards, commissions, commissioners, agents, and employees, against any and all claims, suits, causes of action, proceedings, judgments for damages or equitable relief, and costs and expenses arising out of the construction, maintenance or operation of its cable system, the conduct of Franchisee's business in the City, or in any way arising out of the Franchisee's enjoyment or exercise of a franchise granted hereunder, regardless of whether the act or omission complained of is authorized, allowed or prohibited by this Ordinance or a franchise agreement, provided, however, that Franchisee's obligation hereunder shall not extend to any claims to the extent caused by the misconduct or negligence of the City, its officials, boards, commissioners, agents or employees. This provision includes, but is not limited to, the City's reasonable attorneys' fees incurred in defending against any such claim, suit or proceedings; and claims arising out of copyright infringements or a failure by the Franchisee to C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc secure consents from the owners, authorized distributors, or providers of programs to be delivered by the cable system, claims arising out of Section 638 of the Communications Act, 47 U.S.C. § 558, and claims against the Franchisee for invasion of the right of privacy, defamation of any person, firm or corporation, or the violation or infringement of any copyright, trade mark, trade name, service mark or patent, or of any other right of any person, firm or corporation. Notwithstanding the foregoing, Franchisee may select counsel to represent the City. City agrees to notify Franchisee, in writing, within ten (10) days of City receiving notice, of any issue it determines may require indemnification. Nothing in this section shall prohibit the City from participating in the defense of any litigation by its own counsel and at its own cost if in the City's reasonable belief there exists or may exist a conflict, potential conflict or appearance of a conflict. Section 57-11. Security Fund. A. A franchise agreement shall provide that, prior to the franchise becoming effective, the Franchisee shall post with the City a cash deposit, performance bond, letter of credit, or such other form of security as determined by the City in its sole discretion and as set forth in a Franchise Agreement, to be used as a security fund to ensure the Franchisee's faithful performance of and compliance with all provisions of this Ordinance, the franchise agreement, and other applicable law, and compliance with all orders, permits and directions of the City, and the payment by the Franchisee of any claims, liens, fees, or taxes due the City which arise by reason of the construction, operation or maintenance of the system. B. The amount of the security fund shall be set in the Franchise, and shall be an amount that, under circumstances existing at the time, that is necessary to protect the public against financial loss, to provide adequate incentive to the Franchisee to comply with this C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc Ordinance and the franchise agreement, and to enable the City to effectively enforce compliance therewith; but in no event shall be less than $50,000.00. The City reserves the right to increase or decrease the minimum security fund amount required by this Section as it may deem necessary from time to time, provided that such change shall not affect an existing Franchise unless specifically so provided in a Franchise Agreement. C. The franchise agreement may provide for procedures to be followed with respect to the security fund which exceed the minimum requirements contained herein. Neither the posting of the cash deposit or filing of an indemnity bond or any form of surety bond with the City, nor the receipt of any damages recovered by the City thereunder, shall be construed to excuse faithful performance by the Franchisee or limit the liability of the Franchisee under the terms of its franchise for damages, either to the full amount of the security fund or otherwise. D. The rights reserved to the City with respect to the security fund or an indemnity bond are in addition to all other rights of the City, whether reserved by this Ordinance or authorized by other law or the franchise agreement, and no action, proceeding or exercise of a right with respect to such security fund or indemnity bond will affect any other right the City may have. E. If the Franchisee fails to pay to the City any compensation within the time fixed herein or any fines, or fails to repay the City within thirty (30) days any damages, costs or expenses which the City is compelled to pay by reason of any act or default of the Franchisee in connection with the franchise, or fails, after ten (10) business days written notice of such failure by the City to comply with any provision of the franchise agreement which the City reasonably determines can be remedied by demand on the security fund, the City may withdraw the amount C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc thereof, with interest and any penalties, from the security fund. Upon such withdrawal, the City shall notify the licensee of the amount and the date thereof. F. Within fifteen (15) days after notice to it that any amount has been withdrawn from the security fund deposited pursuant to subsection A of this section, the Franchisee shall pay to, or deposit with, the City a sum sufficient to restore such security fund to the amounts specified in Subsection A. Failure to replenish the security fund shall subject the Franchisee to penalties as set forth in Section 57-22, and interest on the amount in question shall accrue at the maximum rate under applicable law. G. That portion of the security fund deposited pursuant to this Section necessary to compensate the City for damages and costs sustained shall become the property of the City in the event that a franchise granted pursuant to this Ordinance is canceled or terminated by reason of the default of the Franchisee. The Franchisee, however, shall be entitled to the return of such security fund, or portion thereof, with interest, as remains on deposit with the City at the expiration of the term of the franchise, provided that there is then no outstanding default on the part of the Franchisee. H. In the event Franchisee disputes or otherwise challenges an amount determined by the City to be a deficiency in the security fund under Subsection F hereof, the amount in question shall be placed in an escrow account until such time as the dispute is resolved. The placement by Franchisee of amounts in escrow pending resolution of a dispute under this Section shall toll the accrual of penalties or interest under this Section. Section 57-12. Construction Bond. A. A franchise agreement shall provide that, prior to any cable system construction, upgrade, rebuild or other work in the Streets a Franchisee shall establish in the City's favor a C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc construction bond in an amount specified in the franchise agreement or other authorization as necessary to ensure the Franchisee's faithful performance of the construction, upgrade, rebuild or other work. B. In the event a Franchisee subject to such a construction bond fails to complete the cable system construction, upgrade or other work in the Streets in a safe, timely and competent manner in accord with the provisions of the franchise agreement, there shall be recoverable, jointly and severally from the principal and surety of the bond, any damages or loss suffered by the City as a result, including the full amount of any compensation, indemnification or cost of removal or abandonment of any property of the Franchisee, or the cost of completing or repairing the system construction, upgrade or other work in the Streets, plus a reasonable allowance for attorneys' fees, up to the full amount of the bond. The City may also recover against the bond any amount recoverable against the security fund pursuant to Section 57-11 hereof where such amount exceeds that available under the security fund. C. The franchise agreement may specify that upon completion of the system construction, upgrade, rebuild or other work in the Streets and payment of all construction obligations of the cable system to the satisfaction of the City, the City may eliminate the bond or reduce its amount. However, the City may subsequently require an increase in the bond amount for any subsequent construction, upgrade, rebuild or other work in the Streets. D. The construction bond shall be issued by a surety having a minimum rating of A-1 in Best's Key Rating Guide, Property/Casualty Edition; shall be subject to the approval of the City Attorney; and shall provide that: "This bond may not be canceled, or allowed to lapse, until thirty (30) days after receipt by the City, by certified mail, return receipt C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc requested, of a written notice from the issuer of the bond of intent to cancel or not to renew." E. The rights reserved by the City with respect to any construction bond established pursuant to this section are in addition to all other rights and remedies the City may have under this Ordinance , the franchise agreement, or at law or equity. Section 57-13.Minimum Facilities and Services. A. Notwithstanding anything herein to the contrary, when reasonably practicable but no later than twelve (12) months after notice from the City, a Franchisee shall make such technically and commercially feasible improvements to its System as may be necessary to bring the System to the State of the Art. The State of the Art shall be made available to Subscribers in the same categories (e.g. residential, commercial, etc.) as in the cable system owned or operated by Franchisee, its parents, affiliates or subsidiaries serving the City of Orlando. The availability of a specific level of cable system technical performance, capacity, equipment, components and service (without reference to the content of service) on any cable system owned or operated by the Franchisee, its parents, affiliates or subsidiaries serving the City of Orlando shall create a presumption of technical and commercial feasibility, provided, however, that the Franchisee may make a showing to the contrary which, if sufficient, shall overcome the presumption. Such showing shall be made to the City Commission, which shall determine whether a showing of competent and substantial evidence sufficient to overcome the presumption has been made, subject to a challenge to such determination in an appropriate legal proceeding. The City shall grant extensions of the time within which a Franchisee must comply with the obligations set forth herein, to accommodate the process to be afforded a Franchisee hereunder, for good cause C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc shown (including evidence that the Franchisee has commenced necessary measures to comply with the obligations herein), but in no event to exceed twelve (12) months. 1. Any cable system that commences construction, including but not limited to initial construction, rebuild, upgrade, or reconstruction after the effective date of this Ordinance shall have a minimum capacity of at least 750 MHZ providing no less than seventy- eight (78) video channels available for immediate use. A franchise agreement may provide for a larger minimum channel capacity requirement. 2. The City and a Franchisee shall agree in a franchise agreement that a Franchisee provide access channels, facilities and other support for educational and/or governmental use. 3. Cablecasting of City Commission meetings live to all Subscribers located within the City may be provided by the City on a government channel. 4. A cable system shall provide leased access channels as required by federal law. 5. (a) A Franchisee shall, upon request, provide at least one cable television service outlet and when technically feasible and available in the area, at least one standard installation connection to a cable on-line service to each public elementary and secondary school within its franchise area that is passed by its cable system, and shall provide basic cable service and on-line cable internet service to those installations at no cost to the City or school involved, and shall charge no more than its time and material costs for any additional cable service outlets (including cable internet service) to such facilities. (b) A Franchisee shall, upon request, provide at least one standard installation for basic cable television service to each and every City government building within C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc its franchise area that is passed by its cable system and shall provide basic cable service to those installations at no cost to the City and shall charge no more than its costs for any additional basic cable service outlets to such facilities. 6. A Franchisee shall design its system to allow the City or other appropriate government body, to interrupt cable service in an emergency to deliver necessary information to subscribers, at minimum consistent with FCC regulations. 7. A Franchisee shall make available to its subscribers equipment capable of decoding closed circuit captioning information for the hearing impaired. A Franchisee may impose a reasonable charge for such equipment. 8. Standard installation shall consist of a drop, not exceeding one hundred twenty five (125) feet from the cable plant to the nearest part of a Subscriber's residence; or, if a commercial subscriber, the nearest part of Subscriber's place of business. 9. Any and all rights which the City may have, now or in the future, to regulate a Franchisee's provision of cable Internet services are hereby reserved by the City and may be exercised at any time throughout the term of the Franchise, unless otherwise prohibited by applicable law. If a Franchisee provides access to its system to internet service providers on an open, non-discriminatory basis on a cable system owned or operated by the Franchisee, its parents, affiliates or subsidiaries serving the City of Orlando, Franchisee shall provide access on such basis on any service which the Franchisee provides in the City. 10. A Franchisee shall, at all times during the term of a Franchise, maintain a State-of-the-Art cable system within the Franchise Area, as that term is defined in this Ordinance, and consistent with the provisions of Subsection A hereof. C:\225\1999\Ocoee\Cable Ordinance\Final-11 I O.doc B. A Franchisee shall make cable service available to every dwelling within the Franchise area as defined in a franchise agreement unless prohibited by a private property owner from doing so; provided that such dwelling is in an area of density of at least twenty-five (25) dwelling units per cable mile. For purposes of this section, if a Franchisee has not been granted the authority by an owner or associations of owners to extend its facilities to individual apartments, condominiums, and co-operative units within the interior or a multiple-unit buildings or complex of buildings, then any such multiple-unit building or complex of buildings shall be considered a single dwelling unit. Density per cable mile shall be computed by dividing the number of dwelling units in the area by the length, in miles or fractions thereof, of the total amount of aerial or underground cable necessary to make service available to the dwelling units in such area in accordance with the Franchisee's system design parameters. The cable length shall be measured from the nearest point of access to the then-existing system, provided that extension is technically feasible from that point of access, and located within the public streets. C. Notwithstanding anything herein to the contrary, service shall be required for new developments located adjacent to an area which already meets the density requirement in B above, but only to the extent, in whole or in part, to which such development has been platted consistent with the density requirement in B above, and public utility facilities are being or have been extended. Section 57-14. Technical Standards. A. Any cable system within the City shall at minimum meet the technical standards of the FCC or other applicable federal or state technical standards, including any such standards as hereinafter may be amended or adopted including but not limited to digital transmission, HDTV or other advanced technologies. All television signals transmitted on a cable system shall C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc include any closed circuit captioning information for the hearing impaired received by the Franchisee's cable system. Antennas, supporting structures, and outside plant used in the system shall be designed to comply with all generally accepted industry practices and standards and with all federal, state, county, City and/or utility laws, ordinances, rules and regulations. B. All construction, installation and maintenance shall comply with the National Electrical Safety Code, the National Electric Code, all applicable building codes, and all laws as hereinafter may be amended or changed. C. As required by FCC rules, the Franchisee shall perform at its expense proof of performance tests designed to demonstrate compliance with FCC requirements. The Franchisee shall provide, upon written request, the proof of performance test results to the City within thirty (30) days after completion. At any time during the term of a Franchise, the City shall have the right to inspect the cable system facilities in the streets during and after their construction to ensure compliance with the requirements of the franchise agreement, this Ordinance, and FCC standards. D. The Franchisee shall notify the City within ten (10) days of Franchisee's failure of proof of performance or other test required in subsection C above. E. A Franchisee shall not design, install or operate its facilities in a manner that will interfere with the signals of any broadcast station, the preexisting facilities of any public utility, the preexisting cable system of another Franchisee, or individual or master antennas used for receiving television or other broadcast signals. F. Franchisee shall provide access channels, facilities, and financial support, in accordance with the terms of a Franchise. Section 57-15. Access Channels and Facilities. C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc A. Applications for an initial or renewal franchise shall include proposals for the provision of access channels and equipment and facilities relating to such channels sufficient to meet community needs as determined by the City. Any franchisee granted an initial or renewal franchise on or after the effective date hereof, shall, at minimum, provide the City for its exclusive use with two (2) activated access channels for, educational and/or governmental use, as determined by the City. B. A City may, as provided in a Franchise Agreement, require Franchisee to provide use of Franchisee's studio equipment and technical services, at no cost to the City, for production of live and video-taped municipal programs, subject to reasonable availability and scheduling requirements of the Franchisee. C. The City may require a Franchisee to provide equipment and other facilities and/or support in order to facilitate the City's operation of an educational or governmental access channel, as provided in a Franchise. D. As provided in a Franchise, a Franchisee may be required to provide, at no cost to the City, trained personnel to assist the City in production of live and video-taped municipal programs at locations other than the City's studio, or Franchisee's studio as the case may be, as designated by the City. E. Applications for an initial or renewal franchise may and, at the City's request, shall include proposals for the provision of an Institutional Network interconnecting City, educational institution, and/or other public facilities. F. Applications for an initial or renewal franchise may and, at the City's request, shall include proposal for the interconnection of Franchisee to any or all other franchised cable systems operating within the City or in areas adjacent to the City, provided that interconnection C:\225\1999\Ocoee\Cable Ordinance\Final-I110.doc is technically feasible and Franchisee and the other operator agree upon reasonable interconnection arrangements, including an allocation of the costs of interconnection between Franchisee and such other operator that is reasonable in light of the relative benefits and burdens, including consideration of support provided for educational and governmental access purposes. G. A franchise may provide for a financial grant in lieu of some or all of the facilities, equipment, and services referenced in Section 57-15(B)(C)(D)(E). Section 57-16. Franchise Fee. A. A Franchisee, as compensation for the privilege granted under a franchise for the use of the City's streets to construct and operate a cable system, shall pay to the City a franchise fee in an amount up to a maximum of either (1) five percent (5%) of the Franchisee's gross revenues derived directly or indirectly from the operation of its cable system within the City to provide cable services during the term of its franchise; or (2) in the event the Communications Act or other applicable law is amended to permit the City to assess a franchise fee of a greater specific amount or on a broader revenue basis than that specified in (1) above, the Franchisee agrees to pay to the City the new amount after a public hearing in which the public and Franchisee are given an opportunity to comment on the impact of the higher fee. In no event shall a Franchisee pay a Franchise fee greater than the maximum permitted by applicable law. B. A Franchisee shall pay the franchise fee due to the City on a quarterly basis. Payment for each quarter shall be made to the City not later than forty five (45) calendar days after the end of each calendar quarter. C. A Franchisee shall file with the City, on a quarterly basis with the payment of the franchise fee, a financial statement setting forth the computation of gross revenues used to calculate the franchise fee for the preceding quarter and a detailed explanation of the method of C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc computation. The statement shall be certified by a certified public accountant and the Franchisee's chief financial or other duly authorized officer. The Franchisee will bear the cost of the preparation of such financial statements. D. Subject to applicable law, no acceptance by the City of any franchise fee payment shall be construed as an accord that the amount paid is in fact the correct amount, nor shall such acceptance of payment be construed as a release of any claim the City may have for additional sums payable. E. The franchise fee payment is not a payment in lieu of any other tax, fee or assessment. F. The City may, from time to time, and upon reasonable notice, inspect, and audit any and all books and records of the Franchisee, for the current and five (5) prior years, relevant to the determination of gross revenues and the computation of franchise fees due, and may recompute any amounts determined to be payable under the franchise. The cost of the audit will be borne by the Franchisee if, as a result of the audit, the City determines that the Franchisee has underpaid the franchise fees owed in an amount, equal to or exceeding two percent (2%) of the franchise fees actually paid excluding amounts underpaid due to miscoded accounts where the City has failed to advise the Franchisee of an annexation. A Franchisee shall make all books and records necessary to satisfactorily perform the audit readily available to the auditors at the system headquarters in Central Florida, or such other location within Orange County, for inspection and copying. G. In the event that a franchise fee payment is not received by the City on or before the due date set forth in subsection (B) above, or is underpaid, the Franchisee will pay a late charge of eighteen percent (18%) of the amount of the unpaid or underpaid franchise fee C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc payment, computed on an annual basis, provided, however, that such rate does not exceed the maximum amount allowed under Florida law. Any interest and/or late charges paid by Franchisee is intended to be a charge incidental to the enforcing of a franchise within the meaning of Section 622 (g)(2)(D) of the Communications Act, 47 U.S.C. §542 (g)(2)(D), and may not be deducted from the franchise fee imposed by this Ordinance or any franchise agreement. H. When a franchise terminates for whatever reason, the Franchisee shall file with the City within ninety (90) calendar days of the date its operations in the City cease a financial statement, certified by a certified public accountant or the Franchisee's chief financial officer, showing the gross revenues received by the Franchisee since the end of the previous fiscal year. Adjustments will be made at that time for franchise fees due to the date that the Franchisee's operations ceased. Payments under this subsection shall be due and payable within forty five (45) days of the date the determination of fees due to the City is made, and subject to late charges as described in Subsection G above. I. Any transaction or arrangement which has the effect of circumventing payment of required franchise fee and/or evasion of payment of franchise fee by non-collection, non- reporting of Gross Revenue, collection of revenues by Affiliates, bartering, or any other means which evade the actual collection of revenues subject to the franchise fee by Franchisee is prohibited Section 57-17.Reports and Records. A. Within six (6) months of the close of its fiscal year, a Franchisee shall provide the City an annual report that, at minimum, includes the following information: C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc 1. A summary of the previous year's activities in development of the State of the Art of cable systems and the system serving the City including but not limited to, services and products initiated or discontinued, new technologies, number of subscribers, homes passed, and miles of cable distribution plant in service. The summary shall also include a comparison of any construction, including system upgrades, during the year with any projections previously provided to the City, as well as rate and charge increases and/or decreases for the previous fiscal year. It is the obligation of the Franchisee to include within this report any and all information necessary to evaluate Franchisee's system as compared to the definition of"State of the Art" as defined in Section 57-2. 2. A financial statement, including a statement of sources of revenues for the Franchise Area. The statement shall be audited if Franchisee has audited statements performed in its normal course of business. If not, the statement shall be certified by the Franchisee's chief financial officer or other duly authorized financial officer of the Franchisee. The statement shall include notes that specify all significant accounting policies and practices upon which it is based. 3. To the extent there have been changes from maps already filed by Franchisee, a copy of updated maps depicting the location of all cable plant, showing areas served and locations of all trunk lines and feeder lines in the City. Upon request by the City, such maps shall be provided in digitized form at Franchisee's expense. 4. Upon a request, a summary of subscriber or resident written complaints and/or complaints requiring a service call, identifying the number and nature of complaints and their disposition. Where complaints involve recurrent system problems, the nature of each problem and the corrective measures taken shall be identified. More detailed information concerning complaints shall be submitted upon written request of the City. C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc 5. Upon written request, a summary of the number of outages exceeding one (1) hour, including number of planned outages, number of outages during prime viewing hours (8:00 p.m. - 11:00 p.m. daily), and number of outages by duration including number of subscribers affected. 6. If the Franchisee is a corporation, a list of officers and members of the board of directors; the officers and members of the board of directors of any parent corporation; and if the Franchisee or its parent corporation's stock or ownership interests are publicly traded, a copy of its most recent annual report. 7. If the Franchisee is a partnership, a list of the partners, including any limited partners, and their addresses; and if the general partner is a corporation, a list of officers and members of the board of directors or the corporate general partner, and the officers and directors of any parent corporation; and where the general partner or its parent corporation's ownership interests are publicly traded, a copy of its most recent annual report. 8. A list of all persons holding five percent (5%) or more ownership or otherwise cognizable interest in the Franchisee pursuant to 47 C.F.R. 76.501. 9. Upon request, a copy of the Franchisee's rules and regulations applicable to Subscribers of the Cable System. 10. Upon request, a report on the number of senior citizen, economically disadvantaged or handicapped subscribers receiving any rate discounts, if any, and the amount of any such discounts for specific services if Franchisee offers separate rates or discounts for those categories of subscribers. 11. A full schedule and description of all products, services, and equipment offer to cable subscribers, service hours and location of the Franchisee's customer service office C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc or offices available to subscribers, and a schedule of all rates, fees and charges for all product, services and equipment provided over the Cable System. 12. A report on the number of total subscribers served by the Franchisee in the Cable System. B. Upon written request by the City, a Franchisee shall provide, on an annual basis, the following documents to the City as received or filed, without regard to whether the documents are filed by the Franchisee or an affiliate: 1. Annual report of the Franchisee or its parent or any affiliate of Franchisee which controls Franchisee and issues an annual report; 2. Copyright filings reflecting the operation of the system; 3. FCC Forms 325 and 395A for the system, or their successor forms; 4. Any and all pleadings, petitions, applications, communications, reports and documents (collectively referred to as "filings") submitted by or on behalf of the Franchisee to the FCC, SEC or any state or federal agency, court or regulatory commission which filings may impact the Franchisee's operation of the Franchisee's cable system in the City or that may impact the City's rights or obligations under this Ordinance of the Franchise Agreement issued pursuant to this Ordinance and any and all responses, if any, to the above mentioned filings. 5. Any and all notices of deficiency, forfeiture, or documents instituting any investigation, civil or criminal proceeding issued by any state or federal agency regarding the system, Franchisee, or any Affiliate of Franchisee, provided, however, that any such notice or documents relating to an Affiliate of Franchisee need be provided only to the extent the same may concern Franchisee's operations in the City. For example, a notice that an Affiliate which has a management contract for the City's system was not in compliance with FCC EEO C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc requirements with respect to its activities in the City would be deemed to affect or bear on operations in the City. 6. Any request for protection under bankruptcy laws, or any judgment related to a declaration of bankruptcy. 7. Notwithstanding anything to the contrary, the Franchisee agrees to provide the City, within thirty (30) days of filing or receipt of such, any document filed with or received from a governmental agency that may adversely impact Franchisee's obligations under its Franchise with respect to the construction, operation or maintenance of the Franchisee's cable system or the City's rights with respect thereto. C. Upon reasonable notice and during normal business hours, a Franchisee shall make a complete set of books and records available for inspection and audit by the City in the Central Florida Area, for purposes of ascertaining compliance with requirements of this Ordinance and the franchise agreement. D. Any materials requested by the City which are deemed proprietary and confidential under applicable law shall be made available to the City for review and inspection (but not copying or removal), but shall not be required to be filed with the City unless such filing is required by applicable law. To the extent consistent with applicable law, the City shall maintain the confidentiality of information provided by Franchisee, when designated as proprietary and confidential by Franchisee. Section 57-18.Customer Service Requirements. A. A Franchisee shall at a minimum maintain all parts of its system in good condition and in accordance with FCC standards or such more stringent standards provided in this Ordinance or a Franchise Agreement. Sufficient employees shall be retained to provide safe, C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc adequate and prompt service for all of its customers and facilities, as set forth in this Ordinance and a Franchise Agreement. The customer service requirements set forth herein are applicable to all services subject to the Ordinance. Franchisee's material failure to comply with this subsection may result in a fine in the amount of Three Hundred Fifty Dollars ($350.00), per violation, per day or part thereof that the violation continues. B. A Franchisee shall maintain at least one (1) conveniently located business office and service center within five (5) miles of the City limits, to which Subscribers may telephone without incurring added message units or toll charges. This business office shall be open at minimumduring normal business hours, Monday through Friday, and some weekend and evening hours. Further, Franchisee shall locate, construct, design, staff, operate and maintain said office(s) so as to provide all Subscribers, including but not limited to those Subscribers who may be elderly, disabled or otherwise impaired, with access to its office, in accordance with applicable law. The office shall make available for all customers sufficient covered waiting areas and adequate seating capacity in an air conditioned space. Such office must have adequate counter personnel to keep wait time to a reasonable length. Franchisee's material failure to comply with this subsection may result in a fine in the amount of Three Hundred Fifty Dollars ($350.00)per violation, per day or part thereof that the violation continues. C. Franchisee shall maintain a listed local, toll-free telephone number under the name by which Franchisee is doing business in the City, and employ a sufficient number of telephone lines, personnel and answering equipment or service to allow reasonable access by Subscribers and members of the public to contact the Franchisee on a full-time basis, twenty-four (24) hours per day, seven (7) days per week including holidays. Knowledgeable, qualified Franchisee representatives shall be available to respond to customer telephone inquiries, twenty- C:\225\1999\Ocoee\Cable Ordinance\Final-I 110.doc four(24) hours per day, seven (7) days per week including holidays. Franchisee's material failure to comply with this subsection may result in a fine in the amount of Two Hundred Dollars ($200.00), per violation, per day or part thereof that the violation continues. D. Franchisee shall answer all customer service and repair telephone calls made under normal operating conditions within thirty (30) seconds, including wait time and within an additional thirty (30) seconds to transfer the call. Customers shall receive a busy signal less than three percent (3%) of the time. These standards shall be met no less than ninety percent (90%) of the time under normal operating conditions, measured on a quarterly basis. Franchisee shall maintain performance data necessary to confirm compliance with the standards set forth herein, and such records shall be made available for review and inspection by the City or its designee pursuant to Section 57-17 of this Ordinance. Such records shall be maintained at the franchise level, or for all the franchise areas in the same regional Division of the Franchisee. Franchisee's material failure to comply with this subsection may result in a fine in the amount Three Hundred Fifty Dollars ($350.00)per violation, per day or part thereof that the violation continues. E. A Franchisee shall employ and maintain sufficient qualified personnel and/or equipment to be available (1) to accept payments; (2) to exchange or accept converters or other equipment during normal business hours; (3) to receive Subscriber complaints or requests for service or repairs on a full-time basis, twenty-four (24) hours per day, seven (7) days per week; (4) to undertake normal repairs, by the next business day; (5) to enable a service technician to respond to service calls twenty-four (24) hours per day, under normal operating conditions, seven (7) days a week including holidays, when more than five (5) Subscribers served from the same nearest active electronic device, such as an amplifier or node, call with the same technical complaint. Franchisee's material failure to comply with this subsection may result in a fine in C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc the amount of Two Hundred Dollars ($200.00) per violation, per day or part thereof that the violation continues. F. Franchisee must meet each of the following standards no less than ninety-five (95) percent of the time under normal operating conditions as measured on a quarterly basis: 1. Standard installation work shall be performed within seven (7) calendar days after an order has been placed except in those instances where a Subscriber specifically requests an installation date beyond the seven (7) calendar day period. "Standard" installations are up to one hundred and twenty-five (125) feet from the existing distribution system. If scheduled installation is neither started nor completed as scheduled, the Subscriber shall be telephoned by an employee of the Franchisee the same day; 2. Franchisee shall respond to service interruptions promptly and in no event later than twenty-four (24) hours after the interruption becomes known to Franchisee. Other service problems shall be responded to promptly and in no event later than the next business day after the problem becomes known to the Franchisee; 3. The appointment window alternatives made available for installations, service calls, repairs, and other installation activities shall be either a specific time, a four-hour time block during normal business hours, or at the election and discretion of the Subscriber, "all day." These options shall be clearly explained to the customer at the time of scheduling; 4. Franchisee may not cancel an appointment with a Subscriber after the close of business on the business day prior to the scheduled appointment; 5. If at any time an installer or technician is running late for a scheduled appointment, an attempt to contact the customer shall be made and the appointment rescheduled as necessary at a time which is convenient for the customer. C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc 6. Franchisee's material failure to comply with this subsection may result in a fine in the amount of Two Hundred Dollars ($200.00), per violation, per day or part thereof that the violation continues. G. Franchisee shall institute and maintain a program providing a reasonable subscriber credit for missed appointments. The City's determination that Franchisee's program is unreasonable and/or Franchisee's material failure to comply with this subsection may result in a fine in the amount of One Hundred Dollars ($100) per violation, per day or part thereof that the violation continues. H. Disconnection. 1. Voluntary Disconnection. a. A Subscriber may terminate service at any time. b. A Franchisee shall promptly disconnect any Subscriber who so requests from the Cable System of the Franchisee. No period of notice prior to voluntary termination of service may be required of Subscribers by any Franchisee. No charge may be imposed by any Franchisee for such voluntary disconnection, or for any Cable Services delivered after the date of the requested disconnection. c. A Franchisee may hold a Subscriber responsible for the return of equipment of the Franchisee which has been provided for Subscribers use. The Franchise may request the Subscribers to return the equipment to Franchisee's office but, if the Subscriber requests, Franchisee shall pick up the equipment at the Subscriber's premises, subject to (b) above. d. Any security deposit and/or other funds due the Subscriber shall be refunded on disconnected accounts after any customer premises equipment including all C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc converters but excluding wiring have been recovered by the Franchisee. The refund process shall take a maximum of forty-five (45) days from the date equipment is returned to Franchisee to the date the customer receives the refund. 2. Involuntary Disconnection. If a Subscriber fails to pay a monthly Subscriber or other fee or charge, the Franchisee may disconnect the service outlet of the Subscriber; however, such disconnection shall not be effected until twenty-five (25) days after the due date of the monthly Subscriber fee or other charge, and ten (10) days advance written notice of intent to disconnect to the Subscriber in question. If the Subscriber pays within twenty- five (25) days of the due date and after notice of disconnection has been given, the Franchisee shall not disconnect. After disconnection, upon payment by the Subscriber in full of all proper fees or charges, including the payment of the reconnection charge, if any, the Franchisee shall promptly reinstate service. Franchisee reserves the right to deny service to any customer who has been repeatedly disconnected for non-payment of services to the extent such rights are consistent with applicable state and federal Law. 3. With respect to any disconnection, whether requested or involuntary, a Franchisee shall comply with the rules and regulations of the FCC and applicable Law with respect to ownership, sale, removal and abandonment of home wiring. Failure to comply with such rules including, but not limited to providing applicable notice to Subscribers and property owners shall C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc be considered a violation of this Ordinance. 4. Franchisee's material failure to comply with this subsection may result in a fine in the amount of Two Hundred Dollars ($200.00) per violation, per day or part thereof that the violation continues. I. Franchisee shall intentionally interrupt service only for good cause and for the shortest time possible and shall use its best efforts to minimize the number of service interruptions between 6:00 p.m. and 11:00 p.m. Franchisee shall maintain a written log for all intentional service interruptions. Franchisee's material failure to comply with this subsection may result in a fine in the amount of Three Hundred Dollars ($300) per violation, per day or part thereof that the violation continues. J. Franchisee shall provide the City Manager or designee telephone number(s) and/or pager number(s) to enable the City Manager or designee to contact at any time a person responsible for the operation of the System of Ocoee. Franchisee's material failure to comply with this subsection shall make Franchisee subject to a fine as provided herein. Franchisee's material failure to comply with this subsection may result in a fine in the amount of Two Hundred Dollars ($200.00)per violation, per day or part thereof that the violation continues. K. Franchisee shall cause all of its field employees to wear a picture identification badge indicating employment by Franchisee. This badge shall be clearly visible to the public. All company vehicles shall display the company name and logo, if any, in a manner clearly visible to the public. Contractor vehicles shall display the contractor name, telephone number, and contractor license number, as required by applicable law. Employees of contractors working for Franchisee shall wear a picture identification badge. Franchisee's material failure to comply with this subsection may C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc result in a fine in the amount of One Hundred Dollars ($100.00) per violation, per day or part thereof that the violation continues. L. A Franchisee shall develop written procedures for the investigation and resolution of all Subscriber or City resident complaints, including, but not limited to, those regarding the quality of service and equipment malfunction, which procedures shall be provided upon request to the City Manager. The good faith or lack thereof of the Franchisee in attempting to resolve Subscriber and resident complaints in a fair and equitable manner shall be considered in connection with the renewal application of the Franchisee, to the extent consistent with applicable law. Franchisee shall maintain a complete list of all complaints requiring a service call not resolved within seven (7) days of receipt and the measures taken to resolve those complaints. This list shall be provided to the City upon request. Franchisee shall also maintain a list of all written complaints received, which list shall be available to the City upon request. Franchisee's material failure to comply with this subsection may result in a fine in the amount of Three Hundred Dollars ($300.00) per violation, per day or part thereof that the violation continues. M. Upon reasonable request by the City, Franchisee shall permit the City Manager or his/her designee to inspect and test the technical equipment and facilities upon reasonable notice not to be less than forty-eight (48) hours, and accompanied by an employee of the Franchisee. Franchisee's material failure to comply with this subsection may result in a fine in the amount of Three Hundred Fifty Dollars ($350.00) per violation, per day or part thereof that the violation continues. N. Franchisee shall abide by the following requirements governing communications with customers, bills and refunds: C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc • 1. Each Franchisee shall provide to Subscribers written information in each of the following areas at the time of installation, at least once annually, and at any future time upon request by the Subscriber: a. How to use the cable service; b. Installation and service maintenance policies; c. All products and services offered; d. Prices and service options; e. Channel positions of programming carried on the system; f. The Franchisee's procedures for the receipt and resolution of customer complaints, the address of the Franchisee and telephone number to which complaints may be reported, and the hours of operation; g. The telephone number and address of the City office designated to handle cable complaints and inquiries shall be printed on the bill. The information shall be placed so as to not be confused with similar information for Franchisee; h. The availability and costs of a "lock-out" device and/or other parental control mechanisms, if any; i. The information of the Franchisee, collection, and disclosure policies for the protection of the privacy of the Subscriber. j. Franchisee's material failure to comply with this subsection may result in a fine in the amount of One Hundred Dollars ($100.00) per violation, per day or part thereof that the violation continues. 2. To the extent a Franchisee's billing schedule allows, each Franchisee shall provide written notice in or on its monthly billing, at the request of the City, of any City meeting C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc regarding requests or applications by the Franchisee for renewal, transfer or modification of its Franchise. The City shall make such a request in writing, with reasonable notice prior to the mailing of any billing by Franchisee, such that Franchisee's regular billing cycle shall not be interrupted. Said notices shall be made at Franchisee's expense and said expense shall not be considered part of the Franchise fee assessed pursuant to this Ordinance and shall not be considered part of the Franchise fee, as defined in Section 622 of the Communications Act, 47 U.S.C. § 542. Franchisee's material failure to comply with this subsection may result in a fine in the amount of Three Hundred Fifty Dollars ($350.00) per violation, per day or part thereof that the violation continues. In addition, Franchisee shall, consistent with applicable law, provide written notice in or on its monthly billing of any change in service, rates or charges to subscribers unless such written notification takes place by separate mailing or other means. 3. Franchisee bills shall be clear, concise and understandable to Subscribers. Franchisee's material failure to comply with this subsection may result in a fine in the amount of One Hundred Dollars ($100.00)per violation, per day or part thereof that the violation continues. 4. Credits for service or refunds shall be issued no later than thirty (30) days of the next billing cycle of the customer following the determination that a credit or refund is warranted. Franchisee's material failure to comply with this subsection may result in a fine in the amount of One Hundred Dollars ($100.00) per violation, per day or part thereof that the violation continues. 5. A Franchisee shall provide Subscribers, the City Commission, and the City Manager with at least thirty (30) days advance written notice of any changes in rates, charges, channel lineup, or initiations or discontinuations or changes of service or services offered over the Cable System whenever practicable. Franchisee's material failure to comply C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc with this subsection may result in a fine in the amount of One Hundred Dollars ($100) per violation, per day or part thereof that the violation continues. O. Except in the case of a system malfunction, upon a Subscriber's request, a Franchisee shall provide a refund or credit to the account of the Subscriber, prorated on a daily basis, for any period of four (4) hours or more within a twenty-four (24) hour period during which a Subscriber experienced an interruption of service or substantial impairment of service, whether due to a System Malfunction or other cause. No refunds shall be due for service interruptions directly related to a rebuild, upgrade or routine maintenance of the Cable System which is planned, noticed properly to Subscribers, and occurs during a time other than between 6:00 p.m. and 11:00 p.m. and lasts for four (4) hours or less. Franchisee's material failure to comply with this subsection may result in a fine in the amount of Two Hundred Dollars ($200.00)per violation, per day or part thereof that the violation continues. P. Billing. 1. The first billing statement of the Franchisee after a new installation or service change shall be pro-rated as appropriate and shall reflect any security deposit. 2. The billing statement of the Franchisee must be fully itemized, with itemizations including, but not limited to, basic and premium service charges and equipment charges. Statements shall also clearly delineate all activity during the billing period, including optional charges, rebates and credits. 3. Any balance not received within ten (10) days after the due date may be assessed an administrative charge. However, in no event shall administrative charges for an overdue balance accumulated against any individual subscriber exceed twenty five dollars ($25.00). The charge shall appear on the billing statement for the following month. Any C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc administrative charge applied to unpaid bills shall be subject to regulation by the City consistent with applicable law. Subscribers shall not be charged an administrative fee, a late fee or otherwise penalized for any failure by the Franchisee, its employees, or contractors, including failure to timely or correctly bill the Subscriber, or failure to properly credit the Subscriber for a payment timely made. 4. The Franchisee must notify the Subscriber that payment can be remitted in Person at the office of the Franchisee in the City and inform the Subscriber of the address of that office where payment can be made. 5. Franchisee's material failure to comply with this subsection may result in a fine in the amount of One Hundred Dollars ($100) per violation, per day or part thereof that the violation continues. Q. No charge may be made for any service or product which the Subscriber has not affirmatively requested by name. Subscriber's failure to refuse a cable operator's proposal to provide such service or equipment is not an affirmative request for service or equipment. A Subscriber's affirmative request for service or equipment may be made orally or in writing. 1. Franchisee's material failure to comply with this subsection shall result in a fine in the amount of One Hundred Dollars ($100)per violation, per day or part thereof that the violation continues. R. The Franchisee shall, upon request, certify in writing to the City, based upon internal due diligence by the Franchisee, that to the best of Franchisee's knowledge it is in substantial compliance with the standards set forth in this Section. At the request of the City, the Franchisee shall submit such documentation as may be required to demonstrate compliance with C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc this Section. This documentation shall be submitted within forty five (45) days of the receipt by the Franchisee of the City's request. S. Responsibility for the administration of this Ordinance, and any Franchise granted pursuant to this Ordinance, and for the resolution of all complaints referred to the City against a Franchisee regarding the quality of service, equipment malfunctions, and related matters, is hereby delegated to the City Manager (who can in turn designate to a City employee), who is empowered, among other things, to settle, or compromise any controversy arising from operations of the Franchisee, on behalf of the City, in accordance with the best interests of the public. In cases where requests for service have been ignored or in cases where the service provided is unsatisfactory for whatever reason, the City Manager or designee, hereafter referred to jointly as City Manager, shall have the power to require the Franchisee to provide service consistent with the terms of the Franchise, if in the opinion of the City Manager or designee such request for service is reasonable. Any Person aggrieved by a decision of the City Manager, including the Franchisee, may appeal the matter to the City Commission for hearing and determination. The City Commission may accept, reject or modify the decision of the City Manager. No adjustment, settlement, or compromise, whether instituted by the City Manager or by the City Commission shall be contrary to the provisions of this Ordinance or any Franchise agreement issued pursuant to this Ordinance, and neither the City Manager nor the City Commission, in the adjustment, settlement, or compromise of any controversy shall have the right or authority to add to, modify or delete any provision of this Ordinance or of the Franchise, or to interfere with any rights of Subscribers or any Franchisee under applicable federal, or state Law or private contract. C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc T. 1. The fines to which the Franchisee is subject as set forth in this Section are to be assessed by the City Commission on a per violation basis, with each day of a continuing violation constituting a separate violation. Where a credit required by this Section is not possible because service has been terminated, Franchisee shall issue a refund to the former Subscriber for the appropriate amount. 2. Prior to the City Commission's assessment of a fine pursuant to this Ordinance, the City Manager shall mail to the Franchisee a written notice, by hand delivery or certified or registered mail, of the proposed fine, specifying the violation at issue. The Franchisee shall have thirty (30) days from the date of receipt of the written notice to file a written response to the notice of the City Manager or his/her designee as to whether the violation has been cured. The written response of the Franchisee shall be signed by management level personnel of Franchisee and all statements contained therein shall be regarded as material representations of the Franchisee to the City. 3. The City shall consider any justification or mitigating factor advanced in the C:\225\1999\Ocoee\Cable Ordinance\Final-1I10.doc 1 written response of the Franchisee, including but not limited to rebates or credits to the Subscriber or a cure of the violation. The City may not assess any fine if the Franchisee has reasonably resolved the complaint or cured the violation within a reasonable time frame. However, said Subscriber may be entitled to a credit or refund as provided herein. 4. Subsequent to the notice of proposed fine to Franchisee, and consideration of the response of the Franchisee, if any, the City may, after a public hearing at which Franchisee shall have an opportunity to heard, issue an assessment of fine. The fine shall be paid within thirty (30) days of written notice to the Franchisee or, if Franchisee challenges the assessment in a court of competent jurisdiction, within thirty (30) days of a final non-appealable decision that the assessment is valid. If said refund, credit or fine is not paid by Franchisee within such thirty (30) day period, as the case may be, the City may, at its discretion, withdraw immediately the amount thereof from the Security Fund. Upon such withdrawal, the City shall notify Franchisee of the withdrawal amount, after which Franchisee shall have ten (10) days from the date of such notice to deposit in the Security Fund an amount sufficient to restore the Security Fund to the amount specified in the Franchise Agreement. This fine shall constitute liquidated damages to the City for the violation and the City may enforce payment of the fine in any court having jurisdiction. It is the intent of the City to determine fines as a reasonable estimate of the damages suffered by the City and/or its Subscribers, whether actual or potential, and may include without limitation, increased costs of administration and other damages difficult to measure. 5. Franchisee may appeal any decision of the City Manager or his/her designee directly to the City Commission within thirty (30) days of notice of the decision to the Franchisee. C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc 6. Intentional misrepresentation by a Franchisee in any response to a notice of proposed credit, refund and/or fine, whether oral or written, shall be considered a material breach of the Franchise Agreement, subject to a penalty of no less than Five Thousand Dollars ($5,000.00) in liquidated damages to the City, and shall be grounds for Franchise revocation. 7. In addition to complying with the customer service standards set forth in this Ordinance or in any Franchise issued pursuant to this Ordinance, a Franchisee shall, at minimum, comply with all customer service standards applicable to Cable Systems of the FCC and any other applicable federal or state Law concerning customer service standards, consumer protection, and unfair or deceptive trade practices. 8. The City expressly reserves the right to consider violations of the customer service requirements in evaluating any renewal, modification or transfers of any Franchise, to the extent not inconsistent with applicable law. Section 57-19. Subscriber Privacy. A. A Franchisee shall at all times protect the privacy of all subscribers to the full extent required by Section 631 of the Communications Act, 47 U.S.C. § 551 and state law. A Franchisee shall not condition subscriber or other service on the subscriber's grant of permission to disclose information which, pursuant to federal or state law, cannot be disclosed without the subscriber's explicit consent. No penalties or extra charges may be invoked by the Franchisee for a subscriber's failure to grant consent. B. Unless otherwise permitted by federal or state law, neither the Franchisee nor its agents or employees shall, without the prior and specific written authorization of the subscriber involved, sell, or otherwise make available for commercial purposes the names, addresses or C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc telephone numbers of any subscriber or subscribers, or any information which identifies the individual viewing habits of any subscriber or subscribers. Section 57-20. Discrimination Prohibited. A. No Franchisee may in its rates or charges, or in the availability of the services or facilities of its system, or in any other respect, make or grant any illegal undue preferences or advantages to any subscriber, potential subscriber, or group of subscribers or potential subscribers, nor subject any such persons or group of persons to any illegal undue prejudice or any disadvantage. A Franchisee shall not deny, delay, or otherwise burden service or discriminate against subscribers or users on the basis of age, race, creed, religion, color, sex, handicap, national origin or marital status, except for discounts for senior citizens, the economically disadvantaged or handicapped that are applied in a uniform and consistent manner. A Franchisee may also offer bulk discounts to multiple dwelling buildings to the extent such discounts are otherwise permissible by law. B. A Franchisee shall not deny cable service to any potential subscriber because of the income of the residents of the area in which the subscriber resides. C. A Franchisee shall not refuse to employ, nor discharge from employment, nor discriminate against any person in compensation or in terms, conditions or privileges of employment because of age, race, creed, religion, color, sex, disability, national origin, marital status, or political affiliation. The Franchisee shall comply with federal, state and local laws and regulations governing equal employment opportunities, as the same may be from time to time amended. Section 57-21. Use of Streets. C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc A. Any pavements, sidewalks, curbing or other paved area taken up or any excavations made by a Franchisee shall be done in compliance with City requirements under permits issued for work by the proper officials of the City, and shall be done in such manner as to give the least inconvenience to the inhabitants of the City. Nothing herein shall be construed to exempt a Franchisee from compliance with the provisions of Article I of Chapter 153 of the Code of Ordinances of the City of Ocoee, entitled Right of Way Utilization Permitting, and the payment of the appropriate fees established pursuant to said Article. B. A Franchisee shall, at its own cost and expense, and in a manner approved by the City, replace and restore any such pavements, sidewalks, curbing or other paved areas in as good a condition as before the work involving such disturbance was done, and shall also prepare, maintain and provide to the City Engineer full and complete plats, maps and records showing the exact locations of its facilities located within the public Streets, ways, and easements of the City. These maps shall be available to the City Engineer. C. Except to the extent required by law, a Franchisee shall, at its expense, protect, support, temporarily disconnect, relocate, or remove, any of its property when required by the City by reason of traffic conditions, public safety, Street construction, Street resurfacing or widening, change of Street grade, installation or sewers, drains, water pipes, power lines, signal lines, tracks, or any other type of municipal or public utility improvements; provided, however, that the Franchisee shall, in all such cases, have the privilege of abandoning any property in place. Franchisee shall do so at its expense to the extent other users of the rights-of-way are so responsible, consistent with applicable law. D. A Franchisee shall, on the request of any person holding a building moving permit issued by the City, temporarily raise or lower its wires to permit the moving of buildings. The C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc expense of such temporary removal or raising or lowering of wires shall be paid by the person requesting same, and the Franchisee shall have the authority to require such payment in advance, except in the case where the requesting person is the City, in which case no such payment shall be required. The Franchisee shall be given not less than five (5) business days advance notice to arrange for such temporary wire changes. E. A Franchisee shall upon notice to the City of not less than 7 days, emergency situations excepted, have the authority to trim the trees or other natural growth upon and overhanging the Streets so as to prevent the branches of such trees from coming in contact with the wires, cables and other equipment of the Franchisee, except that, at the option of the City, such trimming may be done by it or under its supervision and direction at the expense of the Franchisee. F. A Franchisee shall use, with the owner's permission, existing underground conduits (if applicable) or overhead utility facilities whenever feasible and if available on reasonable terms and conditions. Copies of agreements between a Franchisee and third party for use of conduits or other facilities shall be filed with the City upon request provided that the Franchisee shall have the right to redact proprietary and confidential information in such agreements as it pertains to financial arrangements between the parties. G. All wires, cable lines, and other transmission lines, equipment and structures shall be installed and located to cause minimum interference with the rights and convenience of property owners. The City may issue such generally applicable rules and regulations concerning the C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc installation and maintenance of a cable system installed in, on, or over the Streets, as may be consistent with this Ordinance and the franchise agreement. H. All safety practices required by law shall be used during construction, maintenance and repair of a cable system. A Franchisee shall not place facilities, equipment or fixtures where they will interfere with any preexisting gas, electric, telephone, water, sewer or other utility facilities, or obstruct or hinder in any manner the preexisting facilities of various utilities serving the residents of the City of their use of any Street or any other public right of way. I. A Franchisee shall, at all times: 1. Install and maintain its wires, cables, fixtures and other equipment in accordance with the requirements of the City's Building Code and Electrical Safety Ordinances and any other applicable Building or Electrical Safety Code, and in such manner that they will not interfere with any installations of the City. 2. Keep and maintain in a safe, suitable, substantial condition, and in good order and repair, all structures, lines, equipment, and connections in, over, under, and upon the Streets, sidewalks, alleys, and public ways or places of the City, wherever situated or located. J. On Streets where electrical or telephone utility wiring is located underground, either at the time of initial construction of a cable system or at any time thereafter, a Franchisee's cable shall also be located underground at the Franchisee's expense only if the utilities in the area are also required to relocate their facilities underground at their expense or at such time other utilities elect to locate underground. Between a Street and a subscriber's residence, a Franchisee's cable must be located underground if both electrical and telephone utility wiring are located underground. The City C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc shall encourage, to the extent feasible, that the public utility and the Franchisee cooperate in opening up trenches and making such trenches available to all parties with the understanding that the costs of opening and refilling of such trenches would be shared proportionately by all users of such trenches. K. In the event the use of any part of a cable system is discontinued for any reason for a continuous period of twelve (12) months, or in the event such system or property has been installed in any Street without complying with the requirements of this Ordinance or a franchise agreement, or the franchise has been terminated, canceled or expired, without right of renewal, the Franchisee, within thirty (30) days after written notice by the City, shall commence removal from the Streets of all such property as the City may require. L. The City may extend the time for the removal of Franchisee's equipment and facilities for a period not to exceed one hundred eighty (180) days, and thereafter such equipment and facilities may be deemed abandoned, unless Franchisee is diligently pursuing the removal. M. In the event of such removal or abandonment, the Franchisee shall restore the area to as good a condition as prior to such removal or abandonment. Section 57-22. Enforcement Remedies. A. In addition to any other remedies available at law or equity or provided herein under Section 57-18, the City may apply any one or combination of the following remedies in the event a Franchisee violates this Ordinance, its franchise agreement, applicable state or federal law, or applicable local law or order: 1. Impose liquidated damages in such amount, whether on a per-diem, per-incident, or other measure of violation, as provided in this Ordinance or in a franchise C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc agreement. Payment of liquidated damages by the Franchisee will not relieve the Franchisee of its obligation to comply with the franchise agreement and the requirements of this Ordinance. 2. Impose as liquidated damages a fine in an amount not less than One Thousand Dollars ($1,000) per day for failure to obtain a Franchise Agreement from the City pursuant to this Ordinance. 3. Impose as liquidated damages a fine in the amount of Three Hundred Fifty Dollars ($350.00) per day per violation for material failure to comply with any provision of this Ordinance, except as otherwise provided for in Section 57-18 hereof or as otherwise provided for in a Franchise Agreement. 4. In the event of a material failure to comply with the provision of this Ordinance, revoke the franchise pursuant to the procedures specified in Section 57-25 hereof. 5. In addition to or instead of any other remedy, the City may seek legal or equitable relief from any court of competent jurisdiction. B. In determining which remedy or remedies are appropriate, the City shall take into consideration the nature of the violation, the person or persons bearing the impact of the violation, the nature of the remedy required in order to prevent further violations, and such other matters as the City determines are appropriate to the public interest. C. Notwithstanding anything to the contrary, Franchisee's failure to comply with Section 57-13(A) hereof shall result in the assessment of liquidated damages in the amount of Seven Hundred Fifty Dollars ($750.00)per day for each day such violation continues. C:\225\1999\Ocoee\Cable Ordinance\Final-1 110.doc D. Failure of the City to enforce any requirements of a franchise agreement or this Ordinance shall not constitute a waiver of the City's right to enforce that violation or subsequent violations of the same type or to seek appropriate enforcement remedies. E. In any proceeding wherein there exists an issue with respect to a franchisee's performance of its obligations pursuant to this Ordinance, the Franchisee has, throughout any such proceedings and appeals thereof, the burden of proving that said Franchisee is in compliance with the terms of the Ordinance. The City Commission may find a Franchisee that does not demonstrate compliance with the terms and conditions of this Ordinance in default and apply any one or combination of the remedies otherwise authorized by this Ordinance. F. Notwithstanding anything to the contrary, and notwithstanding being subjected to a fine or refund requirement, Franchisee shall be obligated to cure, or take all reasonably practicable steps to cure, any violation of this Ordinance or of any Franchise Agreement granted hereto within thirty (30) days after receipt of notice from the City of the alleged violation. If the alleged violation is not cured within such period, the City may exercise all rights and remedies available pursuant to this Ordinance, or applicable law, or the Franchise Agreement. Section 57-23. Renewal of Franchise. Renewal shall be conducted in a manner consistent with Section 626 of the Communications Act, 47 U.S.C. § 546. To the extent such additional requirements are consistent with applicable law, the following requirements shall apply. A. Upon completion of the review and evaluation process set forth in Section 626(a)(1)(2) of the Communications Act, 47 U.S.C. § 546, should that process be invoked, the City may notify the Franchisee, by certified or registered mail that it may file a renewal application in the form of a renewal proposal. The notice shall specify the information to be C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc included in the renewal proposal and the deadline for filing the application, which shall be no earlier than thirty(30) calendar days following the date of the notice. 1. The application shall comply with the requirements of Section 57-08 hereof to the extent specifically applicable to franchise renewals and provide the specific information requested in the notice. If the Franchisee does not submit a renewal application by the date specified in the City's notice to the Franchisee given pursuant to this subsection, the City may take such action as appropriate under law. 2. Upon receipt of the renewal application, the City shall publish notice of its receipt and make copies available to the public. The City, following prior public notice, may hold one or more public hearings on the renewal application. B. In the event a public hearing on the renewal application is held, or in the event that the City Commission considers the renewal application without a public hearing, the City Commission may either: 1. Pass a resolution approving the proposed Franchise Agreement and thereby renew the Franchise; or 2. Only after a public hearing properly noticed, pass a resolution that makes a preliminary assessment that the franchise should not be renewed. C. If a preliminary assessment is made that a franchise should not be renewed, at the request of the Franchisee or on its own initiative, the City will commence a proceeding in accordance with Section 626(c) of the Communications Act, 47 U.S.C. § 546(c) to address the issues set forth in Section 626(c)(1)(A)-(D) of the Communications Act, 47 U.S.C. § 546(c)(1)(A)-(D). Any denial of a proposal for renewal that has been submitted in compliance with subsection (b) of§ 546 shall be based on one or more adverse findings made with respect to C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc the factors described in § 546(c)(1)(A)-(D), pursuant to the record of proceedings under § 546(c). The City shall not base a denial of renewal on a failure to substantially comply with the material terms of the franchise under § 546(c)(1)(A) or on events considered under § 546(c)(1)(B) unless the City has provided the Franchisee with notice and opportunity to cure, or in any case in which it is documented that the City has waived its right to object, or the Franchisee gives written notice of a failure or inability to cure and the City fails to object within a reasonable time after receipt of such notice. D. Any request to initiate a renewal process or proposal for renewal not submitted within the time period set forth in Section 626(a) of the Communications Act, 47 U.S.C. § 546(a), shall be deemed an informal proposal for renewal and shall be governed in accordance with Section 626(h) of the Communications Act, 47 U.S.C. § 546(h). The City may hold one or more public hearings or implement other procedures under which comments from the public on an informal proposal for renewal may be received. Following such public hearings or other procedures, the City Commission shall determine whether the franchise should be renewed and the terms and conditions of any renewal. E. If the City Commission grants a renewal application, the City and the Franchisee shall agree on the terms of a franchise agreement, pursuant to the procedures specified in subsections 57-08(E)-(H) of this Ordinance , before such renewal becomes effective. F. If renewal of a franchise is lawfully denied, the City may acquire ownership of the cable system or effect a transfer of ownership of the system or effect a transfer to another person upon approval of the City Commission. Any such acquisition or transfer shall be at fair market value, determined on the basis of the cable system valued as a going concern but C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc • with no value allocated to the franchise itself. The City may not acquire ownership of the system while an appeal of a denial for renewal is pending in any court pursuant to 47 U.S.0 § 546(e). G. If renewal of a franchise is lawfully denied and no appeal to a court is pending, and the City does not purchase the cable system or approve or effect a transfer of the cable system to another person, the City may require the former Franchisee to remove its facilities and equipment at the former Franchisee's expense. If the former Franchisee fails to do so within a reasonable period of time, the City may have the removal done at the former Franchisee's and/or surety's expense. Section 57-24. Transfers. A. No transfer of a franchise shall occur without prior approval of the City, which shall not be unreasonably withheld. B. An application for a transfer of a franchise shall meet the requirements of Section 57-08 hereof, and provide complete information on the proposed transaction, including details on the legal, financial, technical and other qualifications of the transferee, and on the potential impact of the transfer on subscriber rates and service. Except in the case of a pro forma transfer, the application shall provide, at a minimum, the information required in subsections 57-08(E) (1)-(E)(5) with respect to the proposed transferee. The information required in subsections 57- 08(E)(6)-(E)(13) shall also be provided whenever the proposed transferee expects material changes to occur in those areas. C. In making a determination on whether to grant an application for a transfer of a franchise, the City Commission shall consider the legal, financial, and technical capacity of the transferee to operate the system; whether the incumbent cable operator is in substantial compliance with the material terms of its franchise agreement and this Ordinance and, if not, the C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc proposed transferee's commitment to cure such noncompliance; and whether operation by the transferee would adversely affect cable services to subscribers, or otherwise be contrary to the public interest. D. No application for a transfer of a franchise shall be granted unless the transferee agrees in writing, in the form of an affidavit signed by a duly authorized officer of the transferee, that it will abide by and accept all terms of this Ordinance and the franchise agreement, and that it will assume the obligations and liabilities of the previous Franchisee to the City under this Ordinance and the franchise agreement. E. Approval by the City of a transfer of a franchise does not constitute a waiver or release of any of the rights of the City under this Ordinance or the franchise agreement, whether arising before or after the date of the transfer. Section 57-25. Revocation or Termination of Franchise. A. A franchise may be revoked by the City Commission for a Franchisee's material failure to construct, operate or maintain the cable system as required by this Ordinance or the franchise agreement, or for any other material violation of this Ordinance or material breach of the franchise agreement. To invoke the provisions of this subsection (A), the City shall give the Franchisee written notice, by certified mail at the last known address, that Franchisee is in material violation of this Ordinance or in material breach of the franchise agreement and describing the nature of the alleged violation or breach with specificity. If within thirty (30) calendar days following receipt of such written notice from the City to the Franchisee, the Franchisee has not cured such violation or breach, or has not commenced corrective action and such corrective action is not being actively and expeditiously pursued, the City may give written notice to the Franchisee of its intent to revoke the franchise, stating its reasons. C:\225\1999\Ocoee\Cable Ordinance\Final-1 I I O.doc B. Prior to revoking a franchise under subsection (A) hereof, the City Commission shall hold a public hearing, upon thirty (30) calendar days notice, at which time the Franchisee and the public shall be given an opportunity to be heard. Following the public hearing the City Commission may determine whether to revoke the franchise based on the evidence presented at the hearing, and other evidence of record. If the City Commission determines to revoke a franchise, it shall issue a written decision setting forth the reasons for its decision. A copy of such decision shall be transmitted to the Franchisee. C. Notwithstanding subsections (A) and (B) hereof, any franchise may, at the option of the City following a public hearing before the City Commission, be revoked one hundred twenty (120) calendar days after an assignment for the benefit of creditors or the appointment of a receiver or trustee to take over the business of the Franchisee, whether in a receivership, reorganization, bankruptcy assignment for the benefit of creditors, or other action or proceeding, unless within that one hundred twenty (120) day period: 1. Such assignment, receivership or trusteeship has been vacated; or 2. Such assignee, receiver or trustee has fully complied with the terms and conditions of this Ordinance and the franchise agreement and has executed an agreement, approved by a court having jurisdiction, assuming and agreeing to be bound by the terms and conditions of this Ordinance and the franchise agreement. D. In the event of foreclosure or other judicial sale of a significant part of the facilities, equipment or property of a Franchisee's system in the Public Rights-of-Way, the City may revoke the franchise, consistent with the procedures of subsections A and B hereof, including a public hearing before the City Commission, by serving notice upon the Franchisee and the successful bidder at the sale, in which event the franchise and all rights and privileges of C:\225\1999\Ocoee\Cable Ordinance\Final-II10.doc the Franchisee will be revoked and will terminate thirty (30) calendar days after serving such notice, unless: 1. The City has approved the transfer of the franchise to the successful bidder; and 2. The successful bidder has covenanted and agreed with the City to assume and be bound by the terms and conditions of the franchise agreement and this Ordinance . E. If the City revokes a franchise, or if for any other reason a Franchisee abandons, terminates or fails to operate or maintain service to its subscribers for a period of six months, the following procedures and rights are effective: 1. The City may require the former Franchisee to remove its facilities and equipment at the former Franchisee's expense. If the former Franchisee fails to do so within a reasonable period of time, the City may have the removal done at the former Franchisee's and/or surety's expense. 2. The City, by resolution of the City Commission, may acquire ownership, or effect a transfer, of the cable system at an equitable price, consistent with applicable law. 3. If a cable system is abandoned by a Franchisee, the City may sell, assign or transfer all or part of the assets of the system. F. Where the City has issued a franchise specifically conditioned in the franchise agreement upon the completion of construction, system upgrade or other specific obligation by a specified date, failure of the Franchisee to complete such construction or upgrade, will result in the automatic forfeiture of the franchise without further action by the City where it is so provided in the franchise agreement, unless the City, at its discretion and for good cause demonstrated by the Franchisee, grants an extension of time. C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc G. Except as provided in Subsection F, no adverse action against a Franchisee may be taken by the City pursuant to this section except as consistent with the procedures set forth in Subsections A and B hereof. Section 57-26. Continuity of Service Mandatory. A. It is the right of all subscribers to receive all available services requested from the Franchisee as long as their financial and other obligations to the Franchisee are satisfied. B. In the event of a termination or transfer of a franchise for whatever reason, the Franchisee shall ensure that all subscribers receive continuous, uninterrupted service. The Franchisee shall cooperate with the City to operate the system for a temporary period following termination or transfer as necessary to maintain continuity of service to all subscribers. The temporary period will not exceed six (6) months without the Franchisee's written consent. During such period the cable system shall be operated under such terms and conditions as the City and the Franchisee may agree, or such other terms and conditions that will continue, to the extent possible, the same level of service to subscribers and that will provide reasonable compensation to the cable operator. C. In the event a Franchisee fails to operate the system for seven (7) consecutive days without prior approval of the City or without just cause, the City may, at its option, operate the system or designate an operator until such time as the Franchisee restores service under conditions consistent with the terms of the Franchise or until a permanent operator is selected. If the City is required to fulfill this obligation for the Franchisee, the Franchisee shall reimburse the City for all costs or damages resulting from the Franchisee's failure to perform that are in excess of the revenues from the system received by the City. Additionally, the Franchisee will C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc • - . cooperate with the City to allow City employees and/or City agents free access to the Franchisees' facilities and premises for purposes of continuing system operation. Section 57-27. Rates. A. Nothing in this Ordinance shall prohibit the City from regulating rates for cable services to the full extent permitted by law. B. Any rate or charge established for cable service, equipment, repair and installation shall be reasonable to the public and in compliance with FCC guidelines. Compliance with applicable laws and regulations shall be considered reasonable. Upon written request from the City or its agent, Franchisee shall provide all requested data, records and documentation to show the reasonableness of the rates as required by FCC regulations or other applicable law. Where such information is designated proprietary and confidential, it shall not be copied or removed or otherwise subject to public inspection, to the extent the city is permitted to protect such information from public inspection under applicable law. C. The City's regulation of rates as permitted under applicable law, shall be consistent with Federal Communications Commission cable rate regulation standards or other applicable law in effect at the time. A Franchisee shall notify the City of any changes in rates or service no less than thirty (30) days prior to the effective date of such change. Unless otherwise prohibited by applicable law, the City may require the Franchisee to notify each subscriber, by placing an announcement of not less than one quarter page in a newspaper of general circulation and/or via the cable system, or by written notice to the Subscriber, or such other reasonable means consistent with applicable law, of the proposed rate change. At any hearing conducted by the City in the exercise of any rate regulatory authority, the Franchisee and members of the public will be given an opportunity to present their respective views on the proposed rates. Upon C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc . ' . conclusion of the public hearing, the City Commission shall decide the matter by majority vote and adopt a Resolution taking such action and providing such relief as is appropriate and authorized by Federal Communications Commission rate regulation standards or other applicable law. The resolution shall set forth complete findings of fact and conclusions regarding all of the basic elements considered in the City Commission's determination. Section 57-28. Performance Evaluation. The City will conduct periodic performance evaluations of a Franchisee as the City, in its sole discretion, determines is necessary. A Franchisee shall cooperate with these evaluations reasonably and in good faith. If the City implements a survey of cable subscribers in connection with a performance evaluation, the City and Franchisee may agree in a Franchise Agreement that Franchisee shall distribute the City's questionnaire to its subscribers at the Franchisee's expense. Section 57-29. Administration. A. The City Manager, either directly or through a duly appointed designee, shall have the responsibility for overseeing the day-to-day administration of this Ordinance and franchise agreements on behalf of the City. The Manager shall be empowered to take all administrative actions on behalf of the City, except for those actions specified in this Ordinance that are reserved to the City Commission. The Manager may recommend that the Commission take certain actions with respect to the franchise. The Manager shall keep the Commission apprised of developments in cable and provide the Commission with assistance, advice and recommendations as appropriate. B. Subject to federal and state law, the City Commission shall exercise the sole authority of the City to regulate rates for cable services, grant franchises, authorize the entering C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc • C V into of franchise agreements, modify franchise agreements, renew or deny renewal of franchises, revoke franchises, and authorize the transfer of a franchise. Section 57-30.Force Majeure. In the event a Franchisee's performance of or compliance with any of the provisions of this Ordinance or the Franchisee's franchise agreement is prevented by a cause or event not within the Franchisee's control, such inability to perform or comply shall be deemed excused and no penalties or sanctions shall be imposed as a result thereof, provided, however, that Franchisee uses all practicable means to expeditiously cure or correct any such inability to perform or comply. For purposes of this Ordinance and any franchise agreement granted or renewed hereunder, causes or events not within a Franchisee's control shall include, without limitation, acts of God, floods, earthquakes, landslides, hurricanes, fires and other natural disasters, acts of public enemies, riots or civil disturbances, sabotage, strikes and restraints imposed by order of a governmental agency or court . Causes or events within Franchisee's control, and thus not falling within this Section, shall include, without limitation, Franchisee's financial inability to perform or comply, economic hardship, and misfeasance, malfeasance or nonfeasance by any of Franchisee's directors, officers, employees, contractors or agents. Section 57-31. Applicability. This Ordinance shall be applicable to all cable franchises granted, transferred, modified, or renewed after its effective date, and shall apply to all cable franchises granted prior to the effective date of this Ordinance, to the full extent not inconsistent therewith. Section 57-32.Municipal Cable System Ownership Authorized. A. To the full extent permitted by law, the City may acquire, construct, own, and/or operate a cable system. C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc • 4 y B. Nothing in this Ordinance shall be construed to limit in any way the ability or authority, if any, of the City to acquire, construct, own, and/or operate a cable system to the full extent permitted by law or consistent with the terms of a Franchise. Section 57-33. Reservation of Rights. A. The City reserves the right to amend this Ordinance as it shall find necessary in the lawful exercise of its police powers. B. Any additional regulations adopted by the City shall be incorporated into this Ordinance and complied with by all Franchisees within thirty (30) days of the date of adoption of such additional regulations unless imposition of such regulations would be otherwise prohibited by applicable law, or inconsistent with an existing Franchise. C. The City reserves the right to exercise the power of eminent domain to acquire the property of Franchisee's cable system, consistent with applicable federal and state law. Notwithstanding anything to the contrary, this Section shall not enlarge or restrict the City's exercise of eminent domain except to the extent provided by applicable law. D. The City shall at all times have the right, upon reasonable notice and during normal business hours, to examine records and to inspect a Franchisee's facilities to the extent needed to monitor a Franchisee's compliance with and performance under this Ordinance and the Franchisee's franchise agreement. E. The City shall have the right, during the life of this Franchise, to install and maintain free of charge upon the poles of the Grantee any wire and pole fixtures necessary for any municipal purpose on the condition that such wire and pole fixtures do not interfere with the operations of the Grantee. C:\225\1999\Ocoee\Cable Ordinance\Final-II10.doc • F. At the expiration, without right of renewal, of the term for which a Franchise is granted or upon its termination and cancellation, as provided for herein, or in any Franchise Agreement granted pursuant hereto, the City shall have the right to require the Franchisee to remove at its own expense all portions of its system from all public ways within the City. G. At the expiration without right of renewal of the term for which this Franchise is granted, including any renewal term, or upon its termination and cancellation, as provided for herein, the City, at its election, and upon payment of the fair market value to the Franchisee consistent with applicable law, shall have the right to purchase and take over the Franchisee's system in the public rights-of-way. The above price shall not include, and the Grantee shall not receive, anything for the valuation of any right or privilege appertaining to it under a Franchise. Upon the exercise of this option by the City and its service of an official notice of such action upon the Franchisee, the Franchisee shall immediately transfer to the City possession and title to all facilities and property, real and personal, of the system, free from any and all liens and encumbrances not agreed to be assumed by the City in lieu of some portion of the purchase price set forth above, and the Franchisee shall execute such warranty deeds or other instruments of conveyance to the City as shall be necessary for this purpose. The Franchisee shall do nothing during the term of this franchise or any extension thereof to or in any way prevent or hinder the City from purchasing the system under the option contained herein. SECTION 3. Repeal of Conflicting Ordinances. That all sections or parts of sections of the Code of Ordinances, all ordinances or parts of ordinances, and all resolutions or parts of resolutions in conflict herewith be and the same are hereby repealed to the extent of such conflict. C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc JO ^ 4 SECTION 4. Savings. All rates, fees, charges and financial obligations previously accrued pursuant to the ordinances and resolutions repealed pursuant to Section 2 above shall continue to be due and owing until paid. SECTION 5. Severability. If any part, section, subsection, or other portion of this Ordinance or any application thereof to any person or circumstance is declared void, unconstitutional or invalid for any reason, such part, section, subsection, or other portion, or the prescribed application thereof, shall be severable, and the remaining provisions of this Ordinance, and all applications thereof not having been declared void, unconstitutional or invalid, shall remain in full force and effect. The City declares that no invalid or prescribed provision or application was an inducement to the enactment of this Ordinance, and that it would have enacted this Ordinance regardless of the invalid or prescribed provision or application. SECTION 6. Applicable Law. This Ordinance shall be construed in accordance with the law of the State of Florida and is subject to applicable local, state and federal law. SECTION 7. Effective Date. This Ordinance shall become effective immediately upon passage and adoption. C:\225\1999\Ocoee\Cable Ordinance\Final-II10.doc Op 4!. PASSED AND ADOPTED this day of , 1999. APPROVED: ATTEST: CITY OF OCOEE, FLORIDA Jean Grafton, City Clerk S. Scott Vandergrift, Mayor (SEAL) ADVERTISED , 1999 READ FIRST TIME , 1999 READ SECOND TIME AND ADOPTED , 1999 UNDER AGENDA ITEM NO. FOR USE AND RELIANCE ONLY BY THE CITY OF OCOEE, FLORIDA; APPROVED AS TO FORM AND LEGALITY this day of , 1999 LEIBOWITZ AND ASSOCIATES Special Counsel By: Name: C:\225\1999\Ocoee\Cable Ordinance\Final-1110.doc CITY OF OCOEE FLORIDA REDLINE DRAFT Ordinance No. 99-37 AN ORDINANCE OF THE CITY COMMISSION OF THE CITY OF OCOEE, FLORIDA, CREATING ORDINANCE NO. 99-37 OF THE CITY OF OCOEE, FLORIDA, BY PROVIDING THE PROCEDURES AND REQUIREMENTS RELATING TO CABLE TELEVISION FRANCHISES TO REFLECT CHANGES IN APPLICABLE LAW AND TO BETTER ENSURE THAT USE OF CITY STREETS BY CABLE SYSTEMS SERVES THE PUBLIC INTEREST; PROVIDING FOR CONFLICTS; PROVIDING FOR SEVERABILITY; AND PROVIDING A SAVINGS CLAUSE AND EFFECTIVE DATE. Table of Contents SECTION 1: Authority. 1 SECTION 2: Creation of Cable Communications Ordinance . 1 Section 57-01 A. Short Title. 1 Section 57-02.Definitions 1 A. "Activated Channel" 2 B. "Access Channel" 2 C. "Affiliate" 2 E. "Applicant" 2 F. "Application" 3 G. "Basic Cable Service" or"Basic Service" 3 H. "Broadband" 3 I. "Broadband Internet Access Transport Services" 3 J. "Communications Act" 3 K. "Cable Service" 3 L. "Cable System," or"System," 4 M. "City" 4 N. " Control of a Franchisee or Applicant" 4 O. "Fair Market Value" 5 P. "FCC"5 Q. "Franchise" 5 R. "Franchise Agreement" 5 C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD S. "Franchise Area" 5 T. "Franchisee" 5 U. "Gross Revenues" 6 V. " Institutional Network" 7 W. "Interconnection" 7 X. "Internet" 7 Y. "Internet Service Provider" 7 Z. "Law" 8 AA. "Leased Access Channel" 8 BB. "Overbuild" 8 CC. "Person" 8 DD. "Service Tier" 8 EE. "State of the Art" 8 FF. "Street or Streets" 8 GG. "Subscriber" 9 HH. "Subscriber Base" 9 II. "System Malfunction" 9 JJ. "Transfer of a Franchise" 9 KK. "Two-way Capability" 10 LL. "Video Channel or Channel" 10 Section 57-03. Intent and Purposes. 10 Section 57-04.Grant of Authority; Franchise Required. 11 Section 57-05.Franchise Characteristics. 11 Section 57-06.Franchisee Subject to Other Laws, Police Power. 13 Section 57-07.Interpretation of Franchise Terms; Conflicts. 14 Section 57-08.Applications for Grant, Renewal, Modification or Transfer of Franchises. 14 Section 57-09.Grant of Franchises. 20 Section 57-10.Insurance; Surety; Indemnification. 22 Section 57-11. Security Fund.24 Section 57-12. Construction Bond. 26 Section 57-13.Minimum Facilities and Services. 28 Section 57-14. Technical Standards. 30 Section 57-15. Access Channels and Facilities. 32 Section 57-16. Franchise Fee. 33 Section 57-17.Reports and Records. 36 Section 57-18.Customer Service Requirements. 40 Section 57-19. Subscriber Privacy. 54 Section 57-20. Discrimination Prohibited. 55 Section 57-21. Use of Streets. 56 Section 57-22. Enforcement Remedies. 60 Section 57-23. Renewal of Franchise.62 Section 57-24. Transfers. 64 Section 57-25. Revocation or Termination of Franchise. 66 Section 57-26. Continuity of Service Mandatory. 69 C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD Section 57-27. Rates. 70 Section 57-28. Performance Evaluation. 71 Section 57-29. Administration. 71 Section 57-30.Force Majeure. 72 Section 57-31. Applicability. 72 Section 57-32.Municipal Cable System Ownership Authorized. 73 Section 57-33. Reservation of Rights. 73 SECTION 3. Repeal of Conflicting Ordinances. 75 SECTION 4. Savings. 75 SECTION 5. Severability. 75 SECTION 6. Applicable Law. 75 SECTION 7. Effective Date. 75 C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD WHEREAS, the City of Ocoee, has under consideration the renewal of its existing cable franchise pursuant to the Communications Act of 1934, as amended, 47 U.S.C. §§ 521 et seq.; and WHEREAS, the enactment of the Telecommunications Act of 1996, recent court precedent construing the scope of municipal regulatory authority over cable franchises granted in their jurisdiction, and applicable changes and developments in cable technology and services have resulted in a changed regulatory environment; and WHEREAS, the City Commission of the City of Ocoee, Florida, deems it necessary to enact a new comprehensive Cable Code, to take into account the afore-described changes and developments and to better ensure that use of City streets by cable systems serves the public interest. NOW, THEREFORE, BE IT ENACTED BY THE CITY COMMISSION OF THE CITY OF OCOEE, FLORIDA, AS FOLLOWS: SECTION 1: Authority. The City Commission of the City of Ocoee has the authority to adopt this Ordinance pursuant to Article VIII of the Constitution of the State of Florida and Chapter 166, Florida Statutes, and the Communications Act of 1934, 47 U.S.C. § 151 et seq., as amended. SECTION 2: Creation of Cable Communications Ordinance . A new Article II of Chapter 57 of the Code of Ordinances of the City of Ocoee, Florida, entitled Cable Communications Ordinance, is hereby adopted as follows: Section 57-01 A. Short Title. This Ordinance shall be known and may be cited as City of Ocoee, Florida Cable Communications Ordinance. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD t � Section 57-02.Definitions. For the purpose of this Ordinance , the following terms, phrases, words and their derivations shall have the meanings given herein. When not inconsistent with the context, words used in the present tense include the future, words in the plural number include the singular number, and words in the singular number include the plural number. The words "shall" and "will" are mandatory, and "may" is permissive. Words not otherwise defined herein or in any franchise agreement that might be granted hereunder shall be given the meaning set forth in the Communications Act of 1934, 47 U.S.C. § 521 et q., and the Telecommunications Act of 1996, and as those Acts may hereinafter be amended (collectively the "Communications Act"), and, if not defined therein, their common and ordinary meaning. A. "Activated Channel" means those channels engineered at the headend of a cable system for the provision of services generally available to residential subscribers of the cable system, regardless of whether such services actually are provided, including any channel designated for p i h k. educational- or governmental use. Channels on which signals flow in the direction from the headend to the subscriber are referred to as "downstream channels". Where the signal flows to the headend for re-distribution, it shall be referred to as an "upstream channel". B. "Access Channel" means any channel on a cable system set aside without charge by the Franchisee for non-commercial educational and/or local governmental use. C. "Affiliate" means any person which directly or indirectly owns or controls a grantee or Franchisee, any person which a grantee or Franchisee directly or indirectly owns or which it controls, or any person under common ownership or control with a grantee or Franchisee. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD D. "Analog Channel" means no l: : than O \ll-IZ of bandvv kith. bandwidth in the electromagnetic spectrum capable of carrying one (1) standard television signal that is delivered in an analog format. E. "Applicant" means any person submitting an application within the meaning of this Ordinance. F. "Application" means any proposal, submission or request to (1) construct and operate a cable system within the City; (2) transfer a franchise or control of the Franchisee; (3) renew a franchise; (4) modify a franchise; or (5) seek any other relief from the City pursuant to this Ordinance, a franchise agreement, the Communications Act, or other applicable law. An application includes an applicant's initial proposal, submission or request, as well as any and all subsequent amendments or supplements to the proposal and relevant correspondence. G. "Basic Cable Service" or "Basic Service" means any service tier which includes the retransmission of local television broadcast signals, and public, educational- or governmental access channels. H. "Broadband" shall mean a capability in excess of 144 kilobits per second. I. "Broadband Internet .Access Transport Services" shall mean thz broadband tlansmis ion of data between subscriber and an Internet Service Provider's point of interconnection vv ith the. broadband int:rnet access transport provider's facilities. "Communications Act"means the Communications Act of 1934, 47 U.S.C. § 151 et as that Act has been and may hereinafter be amended. 4 J. "Cable Service" means the transmission of video or other programming services over a cable system to subscribers together with any subscriber interaction, if any, which is required for the selection or use of such video programming or other programming services. C:\225U 999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD Unless otherwise prohihitcJJ preemptively provided by applicable law, cable internet services, including,but not limited to @Home, Roadrunner or other services, provided by a Franchisee, its parent, affiliate or subsidiary over the cable system shall be deemed "cable services" as permitted under Title VI of the Communications Act of 1934, as amended. K. "Cable System," or "System," means any facility consisting of a set of closed transmission paths or other transmission lines or forms of terrestrial transmission and associated signal generation, reception and control equipment that is designed to provide cable service which includes video programming Br,\,:dbin,i _,�r�ic��, and which is provided to multiple subscribers within the City. Such term does not include (a) a facility that serves only to retransmit the television signals of one (1) or more television broadcast stations; (b) a facility that serves subscribers without using any public right of way; (c) a facility of a common carrier that is subject, in whole or in part, to the provisions of Title II of the Communications Act of 1934, 47 U.S.C. § 201 et sec., except that such facility will be considered a cable system to the extent it is used in the transmission of video programming directly to subscribers, unless the extent of such use is solely to provide interactive on demand services; (d) an open video system that complies with Section 653 of the Telecommunications Act of 1996; or (e) any facilities of any electric utility used solely for operating its electric utility systems. The foregoing definition of"cable system" shall not be deemed to circumscribe the valid authority of the City to regulate the activities of any other communications system or provider of communications services, including but not limited to telephony and open video systems. 41-L. "City" means the City of Ocoee, a municipal corporation of the State of Florida, in its present incorporated form or in any later reorganized, consolidated, enlarged or reincorporated form. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD M. " Control of a Franchisee or Applicant" means possession of the ability to direct or cause the direction of the management or policies of a Franchisee, grantee or applicant, or the operation of a Franchisee's system, either directly or indirectly, whether through ownership of voting securities,by contract or in any other manner. N. "Fair Market Value" means the price that a willing buyer would pay to a willing seller for a going concern but with no value allocated to the franchise itself. 42 O. "FCC" means the Federal Communications Commission, or any successor governmental entity thereto. Q P. "Franchise" means the right granted by the City to a Franchisee in a franchise agreement to construct, maintain and operate a cable system under, on, and over Streets, roads and any other public ways, rights-of-ways, or easements within the City. The term does not include any license or permit that may be required by this Ordinance or other laws, ordinances or regulations of the City for the privilege of transacting and carrying on a business within the City or for disturbing or carrying out any work on any Street. 4:4 Q. "Franchise Agreement" means a contract entered into in accordance with the provisions of this Ordinance between the City and a Franchisee that sets forth the terms and conditions under which the franchise will be exercised. 4 R. "Franchise Area" means that territory within the corporate limits of the City, as those limits may change from time to time through annexation or contraction, over which the terms of a franchise agreement shall extend. S. "Franchisee" means any person granted a franchise pursuant to this Ordinance who has entered into a franchise agreement with the City. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD T. "Gross Revenues" means all revenues derived by the Franchisee and, any Affiliates, subsidiaries or parent of the Franchisee from the operation of the Cable System to provide Cable Services in the City. Gross Revenues include, but are not limited to, fees charged Subscribers for Basic Service; fees charged Subscribers for any optional, premium, per-channel or per-program service; fees charged Subscribers for any tier of service other than Basic Service; installation, disconnection, reconnection and change-in-service fees; late fees; leased access fees, payments or other consideration from programmers for carriage of programming on the system; revenue from converter, remote, modem or any other equipment rentals; revenues from leases of cable or fiber optic lines and other transmission devices and equipment; revenues from transmission of data; revenues from installation, service and content enhanced interne products and services including, but not limited to, access services and content enhanced services; advertising revenues allocable to the City based on a percentage of Subscriber Base in the City divided by the Subscriber Base of the system. Such percentage shall then be multiplied by the total advertising revenue of the system to determine the allocable gross revenue stemming from advertising; revenues from home shopping channels or other sources allocable to the City, provided that where certain home shopping channel or other such revenue is allocable to more than one franchise area due to common zip codes, the Franchisee shall allocate the percentage of revenue to the City which is equivalent to the percentage of the population of the City divided by the total population for the allocable franchise areas in question. Gross Revenues shall be the basis for computing the franchise fee imposed pursuant to Section 57-16 hereof. Gross Revenues shall not include revenues received from programmers and used by Franchisee to market or promote a new program for a period of no more than six (6) months from the initial launch of the program; revenues directly generated by affiliated programmers for the provision of C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD programming; any taxes on services furnished by the Franchisee which are imposed upon any Subscriber or user by the state, county, City or other governmental unit and collected by the Franchisee on behalf of said governmental unit and which the Franchisee passes on in full to the applicable tax authority. However, it is hereby expressly provided that franchise fees shall be included in the calculation of Gross Revenues. Further, franchise fees shall not be paid on Subscriber deposits unless and until said deposits are applied to a customer account for services rendered. V U. "Institutional Network" means a dedicated closed network, or an alternative acceptable to the City, for use by the City to provide Cable Services and non-Cable Services for public, educational and governmental use within the City. The network shall be capable of providing one-way, two-way, interactive, and machine-to-machine transfer of audio, video, voice and data signals within the network as designated by the City. V. "Interconnection" means the electronic connection of two or more franchised cable systems for the purpose of sharing programming. W. "Internet" shall mean collectively the myriad of computer and telecommunications facilities, including equipment and operating software, which comprise the interconnected worldwide network of networks that employ the Transmission Control Protocol/Internet Protocol, or any predecessor or successor protocols to such protocols to communicate information of all kinds by wire or radio. X. "Internet Service Provider" shall mean a person who provides a service that enables users to access content, information, electronic mail, or other services offered over the internet. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD Y. "Law" means all duly enacted and applicable federal, state, county and City laws, ordinances, codes, rules, regulations and orders. - Z. "Leased Access Channel"means a channel designated in accordance with Section 612 of the Communications Act, 47 U.S.C. § 532, for commercial use by persons unaffiliated with the Franchisee. 44-14 AA. "Overbuild" means that portion of a cable system constructed to serve subscribers already served by an existing cable system. CC BB. "Person" means any individual, corporation, partnership, association, joint venture, organization or legal entity of any kind, and any lawful trustee, successor, assignee, transferee or personal representative thereof, but shall not mean the City. 4443 CC. "Service Tier" means a category of multi-channel cable service provided by a Franchisee and for which a separate charge is made by the Franchisee. DD. "State of the Art" means that level of cable system technical performance, capacity, equipment, components and service (without reference to the content of service) equal to that which has been developed and demonstrated to be generally acceptable and used by the Franchisee, its parents, affiliates or subsidiaries in systems of comparable size, excluding Tests, and which is technically and commercially feasible in the Franchisee's system. In no event shall State of the Art be less than that level of cable system technical performance, capacity, equipment, components and service (without reference to the content of service) available on a cable system owned or operated by the Franchisee, its parents, affiliates or subsidiaries serving the City of Orlando. EE."Street or Streets" means the surface, the air space above the surface and the area below the surface of any public street, highway, road, boulevard, concourse, driveway, freeway, C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD thoroughfare, parkway, sidewalk, bridge, tunnel, park, waterway, dock, bulkhead, wharf, pier, court, lane, path, alley, way, drive, circle, easement, or any other public right-of-way or public place, including public utility easements dedicated for compatible uses, or any other property in which the City holds any kind of property interest or over which the City exercises any type of lawful control, and any temporary or permanent fixtures or improvements located thereon, as may be ordinarily necessary and pertinent to construct and operate a cable system. The term includes any right-of-way granted to the public or to any governmental body by way of conveyance, dedication, restriction, or by easement and any area within an easement given for governmental purposes. FF. "Subscriber" means any person who lawfully receives cable service delivered over the cable system. 444 GG. "Subscriber Base" means the total number of residential and commercial subscribers within the City. For purposes of calculating subscribers under bulk or multi-user contracts, the Franchisee shall count each individual unit (e.g., in a multiple family dwelling, a unit will be defined as each subscriber unit within the structure) included within a contract for service as one subscriber. Franchisee shall not use any equivalency measures unless required by FCC rules. 14 HH. "System Malfunction" means any cable system equipment, facility or signal failure or malfunction that results in the loss of satisfactory service on one or more channels to one or more subscribers. A malfunction is major if it affects ten (10) or more subscribers. H. "Transfer of a Franchise" means any transaction in which (1) any ownership or control of a Franchisee or its cable system is transferred from one person or group of persons to another person or group of persons so that control of a Franchisee is transferred; or (2) the rights C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD and/or obligations held by a Franchisee under a franchise agreement are transferred or assigned to another person, group of persons or business entity. A transfer shall be considered "pro forma" when it involves a transfer to a person, group of persons or business entity affiliated with the Franchisee and will not result in a change in the control or ownership of the Franchisee. . JJ."Two-way Capability" means the incorporation into a cable system of all appropriate design and engineering characteristics and features so that two-way transmission, including but not limited to addressability, over the system can be implemented and activated. KK. "Video Channel or Channel" means a portion of the electromagnetic frequency spectrum which is used in a cable system and which is capable of delivering a television channel, including the associated audio signal. Section 57-03. Intent and Purposes. A. It is the intent of the City and the purpose of this Ordinance to promote the public health, safety, and general welfare by providing for the grant of one or more franchises for the construction and operation of a cable system within the City; to provide for the regulation, to the extent provided for by law, of each cable system within the City in the public interest; to provide for the payment of fees and other valuable consideration by a Franchisee to the City for the use of Streets by its cable system; to promote the widespread availability of quality cable service to City residents and businesses, the City, and other public institutions; to encourage the development of cable and other communications technologies and cable systems as a means of communication between and among members of the public, City businesses, the City, and other public institutions; to promote competitive cable rates and services; to promote the safe and efficient use of City Streets; to enhance and maximize the communicative potential of Streets used by cable systems; and to encourage the provision of a diversity of information sources to C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD • City residents, businesses, the community, the City, and other public institutions by cable technology. B. Recognizing the continuing development of communications technology and uses, it is the policy of the City to encourage experimentation and innovation in the development of cable system uses, services, programming and techniques that will be of general benefit to the community to the extent all such experiments and innovations are consistent with applicable laws. Section 57-04.Grant of Authority; Franchise Required. A. The City may grant one or more franchises in accordance with this Ordinance. B. No person may construct or operate a cable system or any other communications transmission facilities over, on, or under public streets in the City without a franchise granted by the City and no person may be granted a franchise without having entered into a franchise agreement with the City pursuant to this Ordinance or other such Ordinance of the City as may be applicable. C. Any franchise granted pursuant to this Ordinance shall be solely for the provision of cable service and shall not be construed to authorize the provision of telephone, non-cable video or other telecommunications service. D. Nothing in this Ordinance shall prevent a Franchisee from applying for a separate franchise for the provision of telephone, non-cable video or other telecommunications service, pursuant to applicable law. Section 57-05.Franchise Characteristics. A. A franchise authorizes use of City Streets for installing cables,wires, lines, C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD optical fiber, underground conduit, ducts, conductors, amplifiers, vaults, and other facilities as necessary and pertinent to operate a cable system to serve subscribers within the City, but does not expressly or implicitly authorize the Franchisee to provide service to, or install cables, wires, lines, underground conduit, or any other equipment or facilities upon private property without owner consent (except for use of compatible easements pursuant to Section 621 of the Communications Act, 47 U.S.C. § 541(a)(2) or as otherwise may be req u i rai provided by binding law), or to use publicly or privately owned conduits without a separate agreement with the owners. B. A franchise is nonexclusive, and will not expressly or implicitly preclude the issuance of other franchises to operate cable systems within the City, or affect the City's right to authorize use of City Streets to other persons to operate cable systems or for other purposes as it determines appropriate. Franchises shall be granted in a nondiscriminatory and competitively neutral manner, consistent with applicable law. C. All privileges prescribed by a franchise shall be subordinate to any prior lawful occupancy of the Streets, and the City reserves the right to reasonably designate where a Franchisee's facilities are to be placed within the Streets. Such designation may include, but not be limited to, consideration of the availability of space in the rights of way. D. A franchise shall be a privilege which is in the public trust. No transfer of a franchise shall occur without the prior consent of the City and unless application is made by the Franchisee, and City approval obtained, pursuant to Section 57-24 hereof and the franchise agreement. E. A Franchise granted to an applicant pursuant to this Ordinance to construct, operate and maintain a cable system within the City, shall be deemed to constitute both a right C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD and an obligation on the part of the Franchisee to provide the services and facilities of a cable system as required by the provisions of this Ordinance and the Franchise. The Franchise Agreement shall constitute all of the terms and conditions of the Franchise that are finally negotiated and agreed upon by the City and Franchisee. Franchisee shall be bound by all documents or other portions of an Application which the City relies upon as material and an inducement to granting a Franchise, and which are integrated by the City and Franchisee as an exhibit to the Franchise. All oral representations made by an Applicant, or its representatives, before the City Commission and on which the Commission explicitly relies in the grant of a franchise, shall be part of the record and binding upon the Franchisee. F. Notwithstanding anything to the contrary, in the event that Franchisee, its parent, affiliate or subsidiary elects to offer to subscribers video programming services through any means or method not included within the definition of a cable system, including but not limited to an "open video system", Franchisee shall remain subject to all terms and conditions of the cable Franchise granted pursuant to this Ordinance, with respect to its operation of the cable system under the Franchise. Section 57-06. Franchisee Subject to Other Laws, Police Power. A. A Franchisee shall at all times be subject to and shall comply with all applicable Federal, State and local laws. A Franchisee shall at all times be subject to all lawful exercise of the police power of the City, to the extent not inconsistent with the express terms of a Franchise Agreement. B. Subject to applicable law, except as may be specifically provided in this Ordinance or under the terms of a franchise agreement and subject to the Communications Act, the failure of the City, upon one or more occasions, to exercise a right or to require compliance C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD • • or performance under this Ordinance or a franchise agreement shall not be deemed to constitute a waiver of such right or a waiver of compliance or performance. Section 57-07.Interpretation of Franchise Terms; Conflicts. A. The provisions of this Ordinance in effect at the time of a grant of an initial, renewal, or transfer of a Franchise, shall apply to a Franchise Agreement as if fully set forth in the Franchise Agreement, and the express terms of this Ordinance in effect at the time of a grant of an initial, renewal, or transfer of a Franchise, shall prevail over conflicting or inconsistent provisions in a Franchise Agreement unless such Franchise Agreement expresses an explicit intent to amend or modify a requirement of this Ordinance. B. Except as to matters which are governed by federal law or regulation, a franchise agreement will be governed by and construed in accordance with the laws of the State of Florida. Section 57-08.Applications for Grant, Renewal, Modification or Transfer of Franchises. A. A written application shall be filed with the City for (a) grant of a new franchise; (b) renewal of a franchise in accordance with Section 626 of the Communications Act, 47 U.S.C. 546; (c) modification of a franchise agreement; (d) a transfer of a franchise; or (e) any other relief from the City pursuant to this Ordinance or a franchise agreement. B. To be acceptable for filing, a signed original of the application shall be submitted together with seven (7) copies, be accompanied by the required non-refundable application filing fee as set forth in Section 57-08(I) hereof, conform to any applicable request for proposals, and contain all reasonably required information. All applications shall include the names and addresses of persons authorized to act on behalf of the applicant with respect to the application. C. All applications accepted for filing shall be made available by the City for C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD public inspection. D. An application for the grant of a new franchise may be filed pursuant to a request for proposals issued by the City or on an unsolicited basis. The City, upon receipt of an unsolicited application, may issue a request for proposals. If the City elects to issue a request for proposals upon receipt of an unsolicited application, the applicant may submit an amended application in response to the request for proposals, or may inform the City that its unsolicited application should be considered in response to the request for proposals, or may withdraw its unsolicited application. An application, including an unsolicited application which applicant has subsequently designated as responsive, which does not conform to the reasonable requirements of a request for proposals may be considered non-responsive and denied on that basis. E. An application for the grant of an initial franchise shall contain, at minimum, the following information: 1. Name and address of the applicant and identification of the ownership and control of the applicant, including: the names and addresses of all persons with five percent (5%) or more ownership interest in the applicant, including the names and addresses of parents or subsidiaries holding such ownership interests directly or indirectly; the persons who control the applicant; all officers and directors of the applicant; and any other cable system ownership or other communication ownership interest of each named person; 2. An indication of whether the applicant, or any person controlling the applicant, or any officer, or director or person with five percent (5%) or more ownership interest in the applicant, has been adjudged bankrupt, had a cable franchise or license revoked, or been found by any court or administrative agency to have violated a security or antitrust law, or to C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD have committed a felony, or any crime involving moral turpitude; and, if so, identification of any such person and a full explanation of the circumstances; 3. A demonstration of the applicant's technical, legal and financial ability to construct and/or operate the proposed cable system, including identification of key personnel; 4. A statement prepared by a certified public accountant or duly authorized financial officer of the applicant regarding the applicant's financial ability to complete the construction and operation of the cable system proposed; 5. A description of the applicant's prior experience in cable system ownership, construction and operation, and identification of communities in which the applicant or any person controlling the applicant or having more than a ten percent (10%) ownership interest in applicant has, or has had, a cable franchise or license or any interest therein; 6. A description of the physical facilities proposed, including channel capacity, performance characteristics, headend, and access facilities; upon request, the applicant shall make information on technical design available for inspection; 7. A description of the construction of the proposed system, including an estimate of plant mileage and its location, the proposed construction schedule, a description, where appropriate, of how services will be converted from existing facilities to new facilities, and information on the availability of space in conduits including, where appropriate, an estimate of the cost of any necessary rearrangement of existing facilities; 8. For informational purposes, the proposed rate structure, including projected charges for each service tier, installation, converters, and other equipment or services, and the applicant's ownership interest in any proposed program services to be delivered over the cable system; C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD 9. A demonstration of how the applicant's proposal will reasonably meet the future cable-related needs and interests of the community, including a description of how the proposal will meet the needs described in any recent community needs assessment conducted by or for the City and any surveys or other research conducted by Franchisee. 10. A description of the applicant's proposal to provide access channels, facilities, equipment, personnel and financing in support of the city public. City's education and government related activities. 11. A description of any cable and non-cable telecommunications services offered by the applicant or its parent, affiliate or subsidiary and franchisee's plan with respect to the availability of such services to subscribers in the City. 12. Pro forma financial projections for the first five (5) years of the franchise term, including a statement of projected income, and a schedule of planned capital additions, with all significant assumptions explained in notes or supporting schedules; 13. If an applicant proposes to provide cable service to an area already served by an existing cable Franchisee, the identification of the area where the overbuild would occur, the potential subscriber density in the area which would encompass the overbuild, and the ability of the Streets to accommodate an additional system; 14. A detailed statement of Franchisee's policies and practices with respect to granting access to its Broadband platform. cable system for the provision of cable internet services. 15. If requested, a proposal to provide an I-Net to the City. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD 16. A description of the Applicant's proposal to transmit the City's access channels to neighboring communities, upon request of a neighboring community which receives services from the City. 17. Any other information as may be reasonably necessary to demonstrate compliance with the requirements of this Ordinance and information that the City may request of the applicant that is relevant to the City's consideration of the application; and 18. An affidavit or declaration of the applicant or authorized officer certifying the truth and accuracy of the information in the application, acknowledging the enforceability of application commitments, and certifying that the proposal meets all federal and state law requirements. F. An application for modification of a franchise agreement shall include, at minimum, the following information: 1. The specific modification requested; 2. The justification for the requested modification, including the impact of the requested modification on subscribers and others, and the financial impact on the applicant if the modification is approved or disapproved; 3. A statement whether the modification is sought pursuant to Section 625 of the Communications Act, 47 U.S.C. § 545, and, if so, a demonstration that the requested modification meets the standards set forth in 47 U.S.C. § 545. 4. Any other reasonable information necessary for the City to make an informed determination on the application for modification; and C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD 5. An affidavit or declaration of the applicant or authorized officer certifying the truth and accuracy of the information in the application, and certifying that the application is consistent with all federal and state law requirements. G. An application for renewal of a franchise shall comply with the requirements of Section 57-23 hereof. H. An application for approval of a transfer of a franchise shall comply with the requirements of Section 57-24 hereof. I. To be acceptable for filing, an application shall be accompanied by a non-refundable filing fee in the following amount, as appropriate: 1) For a new or initial franchise: $ 10,000 2) For renewal of a franchise: $ 10,000 3) For a transfer of a franchise (other than a pro forma transfer): $ 2,500 4) For a pro forma transfer of a franchise: $ 1,500 5) For modification of a franchise agreement pursuant to 47 U.S.C. § 545: $ 2,500 6) For any other relief: $ 2,500 The purpose of the filing fee is to defray a portion of the City's cost in processing an application. Such fee shall be credited against amounts due under Section 57-09(D) herein. The filing fee is therefore intended to be a charge incidental to the awarding or enforcing of a franchise within the meaning of Section 622(g)(2)(D) of the Communications Act, 47 U.S.C. § 542(g)(2)(D), and may not be deducted from the franchise fee imposed in a franchise agreement, and shall not be passed through to subscribers. Section 57-09.Grant of Franchises. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD A. The City may grant a franchise for a period not to exceed fifteen (15) years. B. In evaluating an application for a franchise, the City may consider, among other things, the following factors: the applicant's technical, financial, and legal qualifications to construct and operate the proposed system; the adequacy of the proposed construction arrangements, if any, facilities, equipment, and services based on the public convenience, safety and welfare; the applicant's experience in constructing and operating cable systems and providing cable service in other communities, if any; the ability of City Streets to accommodate the proposed system, if any; the potential disruption to users of City Streets and any resultant inconvenience to the public; and whether the proposal will meet reasonably anticipated community needs and serve the public interest. Evaluation by the City shall not be based on the content of the programming the applicant proposes to provide. C. The City shall hold a public hearing to consider an application or applications. The City shall not consider an application for a franchise unless and until applicant has submitted a proposed Franchise Agreement which it is prepared to execute. The applicant(s) shall be notified of the hearing and shall be given an opportunity to be heard. Based upon the application(s), the testimony presented at the public hearing, any recommendations of the City or staff, and any other information relevant to the application(s), and the terms and conditions contained in the proposed franchise agreement, the City shall decide by resolution whether to approve or deny the proposed franchise agreement(s), and thereby grant or deny a franchise. The City may make the grant of a franchise conditioned upon the completion of construction within a reasonably prescribed time or upon the performance of other specific obligations which are to be set forth in the franchise agreement, specifying that failure to comply with the condition will cause the franchise to become null and void. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD D. Franchisee shall reimburse the City for all costs and expenses incurred by the City in considering and processing the application, including but not limited to consulting and legal costs, less the amount of the filing fee set pursuant to Section 57-08(I). Within five (5) calendar days prior to the planned date of the resolution approving or denying the franchise agreement or renewal or modification or transfer thereof by the City Commission, the City shall advise the Franchisee of the amount of the processing fee and its method of calculation. If the processing fee is not paid to the City within ten (10) calendar days of the date of the City Commission resolution approving or denying the franchise agreement or a modification or transfer thereof, any approval granted by such resolution will be null and void without further action by City. This processing fee is intended to be a charge incidental to the awarding or enforcing of a franchise within the meaning of Section 622(g)(2)(D) of the Communications Act, 47 U.S.C. § 542(g)(2)(D), and shall not be credited against the franchise fee imposed in a franchise agreement and shall not be passed through to subscribers up to the limit of the application fee required under Section 57-08(I). Section 57-10.Insurance; Surety; Indemnification. A. A Franchisee shall maintain, and by its acceptance of the franchise specifically agrees that it will maintain, throughout the entire term of the franchise including any renewals thereof, the following liability insurance coverage insuring the Franchisee and naming the City as an additional insured: worker's compensation and employer liability insurance to meet all requirements of Florida law and general comprehensive liability insurance with respect to the construction, operation and maintenance of the cable system, and the conduct of Franchisee's business in the City, in the minimum amounts of: C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD 1. $250,000 for property damage in any one accident; 2. $500,000 for personal bodily injury to any one person; and 3. $1,000,000 for personal bodily injury in any one accident. B. All insurance policies shall be with sureties qualified to do business in the State of Florida; shall be with sureties with a minimum rating of A-1 in Best's Key Rating Guide, Property/Casualty Edition. The City may require coverage and amounts in excess of the above minimums where necessary to reflect changing liability exposure and limits or where required by law. C. A Franchisee shall keep on file with the City copies of certificates of insurance which certificates shall indicate evidence of payment of the required premiums and shall indicate that the City, its officers, boards, commission, commissioners, agents and employees are listed as additional insureds. In the event of a potential claim such that the City claims insurance coverage, Franchisee shall immediately respond to all reasonable requests by the City for information with respect to the scope of the insurance coverage. D. All insurance policies shall name the City as additional insureds and shall further provide that any cancellation or reduction in coverage shall not be effective unless thirty (30) days prior written notice thereof has been given to the City. A Franchisee shall not cancel any required insurance policy without submission of proof that the Franchisee has obtained alternative insurance satisfactory to the City which complies with this Ordinance . E. A Franchisee shall, at its sole cost and expense, indemnify, hold harmless, and defend the City, its officials, boards, commissions, commissioners, agents, and employees, against any and all claims, suits, causes of action, proceedings, judgments for damages or equitable relief, and costs and expenses arising out of the construction, maintenance or operation C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD of its cable system, the conduct of Franchisee's business in the City, or in any way arising out of the Franchisee's enjoyment or exercise of a franchise granted hereunder, regardless of whether the act or omission complained of is authorized, allowed or prohibited by this Ordinance or a franchise agreement, provided, however, that Franchisee's obligation hereunder shall not extend to any claims to the extent caused by the misconduct or :oI negligence of the City, its officials, boards, commissioners, agents or employees. This provision includes, but is not limited to, the City's reasonable attorneys' fees incurred in defending against any such claim, suit or proceedings; and claims arising out of copyright infringements or a failure by the Franchisee to secure consents from the owners, authorized distributors, or providers of programs to be delivered by the cable system, claims arising out of Section 638 of the Communications Act, 47 U.S.C. § 558, and claims against the Franchisee for invasion of the right of privacy, defamation of any person, firm or corporation, or the violation or infringement of any copyright, trade mark, trade name, service mark or patent, or of any other right of any person, firm or corporation. Notwithstanding the foregoing, Franchisee may select counsel to represent the City. City agrees to notify Franchisee, in writing, within ten (10) days of City receiving notice, of any issue it determines may require indemnification. Nothing in this section shall prohibit the City from participating in the defense of any litigation by its own counsel and at its own cost if in the City's reasonable belief there exists or may exist a conflict, potential conflict or appearance of a conflict. Section 57-11.Security Fund. A. A franchise agreement shall provide that, prior to the franchise becoming effective, the Franchisee shall post with the City a cash deposit, performance bond, letter of credit, or such other form of security as determined by the City in its sole discretion and as set C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD forth in a Franchise Agreement, to be used as a security fund to ensure the Franchisee's faithful performance of and compliance with all provisions of this Ordinance, the franchise agreement, and other applicable law, and compliance with all orders, permits and directions of the City, and the payment by the Franchisee of any claims, liens, fees, or taxes due the City which arise by reason of the construction, operation or maintenance of the system. B. The amount of the security fund shall be set in the Franchise, and shall be an amount that, under circumstances existing at the time, that is necessary to protect the public against financial loss, to provide adequate incentive to the Franchisee to comply with this Ordinance and the franchise agreement, and to enable the City to effectively enforce compliance therewith; but in no event shall be less than $50,000.00. The City reserves the right to increase or decrease the minimum security fund amount required by this Section as it may deem necessary from time to time, provided that such change shall not affect an existing Franchise unless specifically so provided in a Franchise Agreement. C. The franchise agreement may provide for procedures to be followed with respect to the security fund which exceed the minimum requirements contained herein. Neither the posting of the cash deposit or filing of an indemnity bond or any form of surety bond with the City, nor the receipt of any damages recovered by the City thereunder, shall be construed to excuse faithful performance by the Franchisee or limit the liability of the Franchisee under the terms of its franchise for damages, either to the full amount of the security fund or otherwise. D. The rights reserved to the City with respect to the security fund or an indemnity bond are in addition to all other rights of the City, whether reserved by this Ordinance or authorized by other law or the franchise agreement, and no action, proceeding or exercise of a C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD right with respect to such security fund or indemnity bond will affect any other right the City may have. E. If the Franchisee fails to pay to the City any compensation within the time fixed herein or any fines, or fails to repay the City within thirty (30) days any damages, costs or expenses which the City is compelled to pay by reason of any act or default of the Franchisee in connection with the franchise, or fails, after ten (10) business days written notice of such failure by the City to comply with any provision of the franchise agreement which the City reasonably determines can be remedied by demand on the security fund, the City may withdraw the amount thereof, with interest and any penalties, from the security fund. Upon such withdrawal, the City shall notify the licensee of the amount and the date thereof. F. Within fifteen (15) days after notice to it that any amount has been withdrawn from the security fund deposited pursuant to subsection A of this section, the Franchisee shall pay to, or deposit with, the City a sum sufficient to restore such security fund to the amounts specified in Subsection A. Failure to replenish the security fund shall subject the Franchisee to penalties as set forth in Section 57-22, and interest on the amount in question shall accrue at the maximum rate under applicable law. G. That portion of the security fund deposited pursuant to this Section necessary to compensate the City for damages and costs sustained shall become the property of the City in the event that a franchise granted pursuant to this Ordinance is canceled or terminated by reason of the default of the Franchisee. The Franchisee, however, shall be entitled to the return of such security fund, or portion thereof, with interest, as remains on deposit with the City at the expiration of the term of the franchise, provided that there is then no outstanding default on the part of the Franchisee. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD H. In the event Franchisee disputes or otherwise challenges an amount determined by the City to be a deficiency in the security fund under Subsection F hereof, the amount in question shall be placed in an escrow account until such time as the dispute is resolved. The placement by Franchisee of amounts in escrow pending resolution of a dispute under this Section shall toll the accrual of penalties or interest under this Section. Section 57-12. Construction Bond. A. A franchise agreement shall provide that, prior to any cable system construction, upgrade, rebuild or other work in the Streets a Franchisee shall establish in the City's favor a construction bond in an amount specified in the franchise agreement or other authorization as necessary to ensure the Franchisee's faithful performance of the construction, upgrade, rebuild or other work. B. In the event a Franchisee subject to such a construction bond fails to complete the cable system construction, upgrade or other work in the Streets in a safe, timely and competent manner in accord with the provisions of the franchise agreement, there shall be recoverable, jointly and severally from the principal and surety of the bond, any damages or loss suffered by the City as a result, including the full amount of any compensation, indemnification or cost of removal or abandonment of any property of the Franchisee, or the cost of completing or repairing the system construction, upgrade or other work in the Streets, plus a reasonable allowance for attorneys' fees, up to the full amount of the bond. The City may also recover against the bond any amount recoverable against the security fund pursuant to Section 57-11 hereof where such amount exceeds that available under the security fund. C. The franchise agreement may specify that upon completion of the system construction, upgrade, rebuild or other work in the Streets and payment of all construction C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD obligations of the cable system to the satisfaction of the City, the City may eliminate the bond or reduce its amount. However, the City may subsequently require an increase in the bond amount for any subsequent construction, upgrade, rebuild or other work in the Streets. D. The construction bond shall be issued by a surety having a minimum rating of A-1 in Best's Key Rating Guide, Property/Casualty Edition; shall be subject to the approval of the City Attorney; and shall provide that: "This bond may not be canceled, or allowed to lapse, until thirty (30) days after receipt by the City, by certified mail, return receipt requested, of a written notice from the issuer of the bond of intent to cancel or not to renew." E. The rights reserved by the City with respect to any construction bond established pursuant to this section are in addition to all other rights and remedies the City may have under this Ordinance , the franchise agreement, or at law or equity. Section 57-13.Minimum Facilities and Services. A. Notwithstanding anything herein to the contrary, when reasonably practicable but no later than twelve (12) months after notice from the City, a Franchisee shall make such technically and commercially feasible improvements to its System as may be necessary to bring the System to the State of the Art. The State of the Art shall be made available to all Subscribers, by category, on the same basis. The availability of a specific level of cable system technical performance, capacity, equipment, components and service (without reference to the content of service) on any cable system owned or operated by the Franchisee, its parents, affiliates or subsidiaries serving the City of Orlando shall create a presumption of technical and commercial feasibility, provided, however, that the Franchisee may make a showing to the contrary which, if sufficient, shall overcome the presumption. Such showing shall be made to C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD the City Commission, which shall determine whether a showing of competent and substantial evidence sufficient to overcome the presumption has been made, subject to a challenge to such determination in an appropriate legal proceeding. The City shall grant extensions of the time within which a Franchisee must comply with the obligations set forth herein, to accommodate the process to be afforded a Franchisee hereunder, for good cause shown (including evidence that the Franchisee has commenced necessary measures to comply with the obligations herein), but in no event to exceed twelve (12) months. 1. Any cable system that commences construction, including but not limited to initial construction, rebuild, upgrade, or reconstruction after the effective date of this Ordinance shall have a minimum capacity of at least 750 MHZ providing no less than seventy-eight (78) video channels available for immediate use. A franchise agreement may provide for a larger minimum channel capacity requirement. 2. The City and a Franchisee shall agree in a franchise agreement that a Franchisee provide access channels, facilities and other support for educational and/or governmental use. 3. Cablecasting of City Commission meetings live to all Subscribers located within the City may be provided by the City on a government channel. 4. A cable system shall provide leased access channels as required by federal law. 5. (a) A Franchisee shall, upon request, provide at least one cable television service outlet and when technically feasible and available in the area, at least one standard installation connection to a cable on-line service to each public elementary and secondary school within its franchise area that is passed by its cable system, and shall provide C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD basic cable service and on-line cable internet service to those installations at no cost to the City or school involved, and shall charge no more than its time and material costs for any additional cable service outlets (including cable internet service) to such facilities. (b) A Franchisee shall, upon request, provide at least one standard installation for basic cable television service to each and every City government building within its franchise area that is passed by its cable system and shall provide basic cable service to those installations at no cost to the City and shall charge no more than its costs for any additional basic cable service outlets to such facilities. 6. A Franchisee shall design its system to allow the City or other appropriate government body, to interrupt cable service in an emergency to deliver necessary information to subscribers, at minimum consistent with FCC regulations. 7. A Franchisee shall make available to its subscribers equipment capable of decoding closed circuit captioning information for the hearing impaired. A Franchisee may impose a reasonable charge for such equipment. 8. Standard installation shall consist of a drop, not exceeding one hundred twenty five (125) feet from the cable plant to the nearest part of a Subscriber's residence; or, if a commercial subscriber, the nearest part of Subscriber's place of business. 9. Any and all rights which the City may have, now or in the future, to regulate a Franchisee's provision of cable Internet services are hereby reserved by the City and may be exercised at any time throughout the term of the Franchise, unless otherwise prohibited by applicable law. If a Franchisee provides access to its system to internet service providers on an open, non-discriminatory basis on a cable system owned or operated by the Franchisee, its C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD parents, affiliates or subsidiaries serving the City of Orlando, Franchisee shall provide access on such basis on any service which the Franchisee provides in the City. 10. A Franchisee shall, at all times during the term of a Franchise, maintain a State-of-the-Art cable system within the Franchise Area, as that term is defined in this Ordinance, and consistent with the provisions of Subsection A hereof. B. A Franchisee shall make cable service available to every dwelling within the Franchise area as defined in a franchise agreement unless prohibited by a private property owner from doing so; provided that such dwelling is in an area of density of at least twenty-five (25) dwelling units per cable mile. For purposes of this section, if a Franchisee has not been granted the authority by an owner or associations of owners to extend its facilities to individual apartments, condominiums, and co-operative units within the interior or a multiple-unit buildings or complex of buildings, then any such multiple-unit building or complex of buildings shall be considered a single dwelling unit. Density per cable mile shall be computed by dividing the number of dwelling units in the area by the length, in miles or fractions thereof, of the total amount of aerial or underground cable necessary to make service available to the dwelling units in such area in accordance with the Franchisee's system design parameters. The cable length shall be measured from the nearest point of access to the then-existing system, provided that extension is technically feasible from that point of access, and located within the public streets. C. Notwithstanding anything herein to the contrary, service shall be required for new developments located adjacent to an area which already meets the density requirement in B above, but only to the extent, in whole or in part, to which such development has been platted consistent with the density requirement in B above, and public utility facilities are being or have been extended. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD • Section 57-14. Technical Standards. A. Any cable system within the City shall at minimum meet the technical standards of the FCC or other applicable federal or state technical standards, including any such standards as hereinafter may be amended or adopted including but not limited to digital transmission, HDTV or other advanced technologies. All television signals transmitted on a cable system shall include any closed circuit captioning information for the hearing impaired received by the Franchisee's cable system. Antennas, supporting structures, and outside plant used in the system shall be designed to comply with all generally accepted industry practices and standards and with all federal, state, county, City and/or utility laws, ordinances, rules and regulations. B. All construction, installation and maintenance shall comply with the National Electrical Safety Code, the National Electric Code, all applicable building codes, and all laws as hereinafter may be amended or changed. C. As required by FCC rules, the Franchisee shall perform at its expense proof of performance tests designed to demonstrate compliance with FCC requirements. The Franchisee shall provide, upon written request, the proof of performance test results to the City within thirty (30) days after completion. At any time during the term of a Franchise, the City shall have the right to inspect the cable system facilities in the streets during and after their construction to ensure compliance with the requirements of the franchise agreement, this Ordinance, and FCC standards. D. The Franchisee shall notify the City within ten (10) days of Franchisee's failure of proof of performance or other test required in subsection C above. E. A Franchisee shall not design, install or operate its facilities in a manner that will interfere with the signals of any broadcast station, the preexisting facilities of any public utility, C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD the preexisting cable system of another Franchisee, or individual or master antennas used for receiving television or other broadcast signals. F. Franchisee shall provide access channels, facilities, and financial support, in accordance with the terms of a Franchise. Section 57-15. Access Channels and Facilities. A. Applications for an initial or renewal franchise shall include proposals for the provision of access channels and equipment and facilities relating to such channels sufficient to meet community needs as determined by the City. Any franchisee granted an initial or renewal franchise on or after the effective date hereof, shall, at minimum, provide the City for its exclusive use with two (2) activated access channels for, educational and/or governmental use, as determined by the City. B. A City may, as provided in a Franchise Agreement, require Franchisee to provide use of Franchisee's studio equipment and technical services, at no cost to the City, for production of live and video-taped municipal programs, subject to reasonable availability and scheduling requirements of the Franchisee. C. The City may require a Franchisee to provide equipment and other facilities and/or support in order to facilitate the City's operation of an educational or governmental access channel, as provided in a fi-an:,hi Franchise. D. As provided in a Franchise, a Franchisee may be required to provide, at no cost to the City, trained personnel to assist the City in production of live and video-taped municipal programs at locations other than the City's studio, or Franchisee's studio as the case may be, as designated by the City. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD E. Applications for an initial or renewal franchise may and, at the City's request, shall include proposals for the provision of an Institutional Network interconnecting City, educational institution, and/or other public facilities. F. Applications for an initial or renewal franchise may and, at the City's request, shall include proposal for the interconnection of Franchisee to any or all other franchised cable systems operating within the City or in areas adjacent to the City, provided that interconnection is technically feasible and Franchisee and the other operator agree upon reasonable interconnection arrangements, including an allocation of the costs of interconnection between Franchisee and such other operator that is reasonable in light of the relative benefits and burdens, including consideration of support provided for educational and governmental access purposes. G. A franchise may provide for a financial grant in lieu of some or all of the facilities, equipment, and services referenced in Section 57-15(B)(C)(D)(E). Section 57-16. Franchise Fee. A. A Franchisee, as compensation for the privilege granted under a franchise for the use of the City's streets to construct and operate a cable system, shall pay to the City a franchise fee in an amount up to a maximum of either (1) five percent (5%) of the Franchisee's gross revenues derived directly or indirectly from the operation of its cable system within the City to provide cable services during the term of its franchise; or (2) in the event the Communications Act or other applicable law is amended to permit the City to assess a franchise fee of a greater specific amount or on a broader revenue basis than that specified in (1) above, the Franchisee agrees to pay to the City the new amount after a public hearing in which the public and Franchisee are given an opportunity to comment on the impact of the higher fee. In no event shall a Franchisee pay a Franchise fee greater than the maximum permitted by applicable law. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD B. A Franchisee shall pay the franchise fee due to the City on a quarterly basis. Payment for each quarter shall be made to the City not later than forty five (45) calendar days after the end of each calendar quarter. C. A Franchisee shall file with the City, on a quarterly basis with the payment of the franchise fee, a financial statement setting forth the computation of gross revenues used to calculate the franchise fee for the preceding quarter and a detailed explanation of the method of computation. The statement shall be certified by a certified public accountant and the Franchisee's chief financial or other duly authorized officer. The Franchisee will bear the cost of the preparation of such financial statements. D. Subject to applicable law, no acceptance by the City of any franchise fee payment shall be construed as an accord that the amount paid is in fact the correct amount, nor shall such acceptance of payment be construed as a release of any claim the City may have for additional sums payable. E. The franchise fee payment is not a payment in lieu of any other tax, fee or assessment. F. The City may, from time to time, and upon reasonable notice, inspect, and audit any and all books and records of the Franchisee, for the current and five (5) prior years, relevant to the determination of gross revenues and the computation of franchise fees due, and may recompute any amounts determined to be payable under the franchise. The cost of the audit will be borne by the Franchisee if, as a result of the audit, the City determines that the Franchisee has underpaid the franchise fees owed in an amount, equal to or exceeding two percent (2%) of the franchise fees actually paid excluding amounts underpaid due to miscoded accounts where the City has failed to advise the Franchisee of an annexation of occupicd dA C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD Franchisee shall make all books and records necessary to satisfactorily perform the audit readily available to the auditors at the system headquarters in Central Florida, or such other location within Orange County, for inspection and copying. G. In the event that a franchise fee payment is not received by the City on or before the due date set forth in subsection (B) above, or is underpaid, the Franchisee will pay a late charge of eighteen percent (18%) of the amount of the unpaid or underpaid franchise fee payment, computed on an annual basis, provided, however, that such rate does not exceed the maximum amount allowed under Florida law. Any interest and/or late charges paid by Franchisee is intended to be a charge incidental to the enforcing of a franchise within the meaning of Section 622 (g)(2)(D) of the Communications Act, 47 U.S.C. §542 (g)(2)(D), and may not be deducted from the franchise fee imposed by this Ordinance or any franchise agreement. H. When a franchise terminates for whatever reason, the Franchisee shall file with the City within ninety (90) calendar days of the date its operations in the City cease a financial statement, certified by a certified public accountant or the Franchisee's chief financial officer, showing the gross revenues received by the Franchisee since the end of the previous fiscal year. Adjustments will be made at that time for franchise fees due to the date that the Franchisee's operations ceased. Payments under this subsection shall be due and payable within forty five (45) days of the date the determination of fees due to the City is made, and subject to late charges as described in Subsection G above. I. Any transaction or arrangement which has the effect of circumventing payment of required franchise fee and/or evasion of payment of franchise fee by non-collection, non-reporting of Gross Revenue, collection of revenues by Affiliates, bartering, or any other C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD means which evade the actual collection of revenues subject to the franchise fee by Franchisee is prohibited J. [DARK FIBER L.\\GL`.\GE TO BE DISCUSSED; Section 57-17.Reports and Records. A. Within six (6) months of the close of its fiscal year, a Franchisee shall provide the City an annual report that, at minimum, includes the following information: 1. A summary of the previous year's activities in development of the State of the Art of cable systems and the system serving the City including but not limited to, services and products initiated or discontinued, new technologies, number of subscribers, homes passed, and miles of cable distribution plant in service. The summary shall also include a comparison of any construction, including system upgrades, during the year with any projections previously provided to the City, as well as rate and charge increases and/or decreases for the previous fiscal year. It is the obligation of the Franchisee to include within this report any and all information necessary to evaluate Franchisee's system as compared to the definition of"State of the Art" as defined in Section 57-2. 2. A financial statement, including a statement of sources of revenues for the Franchise Area. The statement shall be audited if Franchisee has audited statements performed in its normal course of business. If not, the statement shall be certified by the Franchisee's chief financial officer or other duly authorized financial officer of the Franchisee. The statement shall include notes that specify all significant accounting policies and practices upon which it is based. 3. To the extent there have been changes from maps already filed by Franchisee, a copy of updated maps depicting the location of all cable plant, showing areas C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD served and locations of all trunk lines and feeder lines in the City. Upon request by the City, such maps shall be provided in digitized form at Franchisee's expense. 4. Upon a request, a summary of subscriber or resident written complaints and/or complaints requiring a service call, identifying the number and nature of complaints and their disposition. Where complaints involve recurrent system problems, the nature of each problem and the corrective measures taken shall be identified. More detailed information concerning complaints shall be submitted upon written request of the City. 5. Upon written request, a summary of the number of outages exceeding one (1) hour, including number of planned outages, number of outages during prime viewing hours (8:00 p.m. - 11:00 p.m. daily), and number of outages by duration including number of subscribers affected. 6. If the Franchisee is a corporation, a list of officers and members of the board of directors; the officers and members of the board of directors of any parent corporation; and if the Franchisee or its parent corporation's stock or ownership interests are publicly traded, a copy of its most recent annual report. 7. If the Franchisee is a partnership, a list of the partners, including any limited partners, and their addresses; and if the general partner is a corporation, a list of officers and members of the board of directors or the corporate general partner, and the officers and directors of any parent corporation; and where the general partner or its parent corporation's ownership interests are publicly traded, a copy of its most recent annual report. 8. A list of all persons holding five percent (5%) or more ownership or otherwise cognizable interest in the Franchisee pursuant to 47 C.F.R. 76.501. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD • 9. Upon request, a copy of the Franchisee's rules and regulations applicable to Subscribers of the Cable System. 10. 4 Upon request, a report on the number of senior citizen, economically disadvantaged or handicapped subscribers receiving any rate discounts, if any, and the amount of any such discounts for specific services if Franchisee offers separate rates or discounts for those categories of subscribers. 11. The number of multiple dwelling units being served under bulk agreements. 12. A full schedule and description of all products, services, and equipment offer to cable subscribers, service hours and location of the Franchisee's customer service office or offices available to subscribers, and a schedule of all rates, fees and charges for all product, services and equipment provided over the Cable System. 13. A report on the number of total subscribers served by the Franchisee in the Cable System. B. Upon written request by the City, a Franchisee shall provide, on an annual basis, the following documents to the City as received or filed, without regard to whether the documents are filed by the Franchisee or an affiliate: 1. Annual report of the Franchisee or its parent or any affiliate of Franchisee which controls Franchisee and issues an annual report; 2. Copyright filings reflecting the operation of the system; 3. FCC Forms 325 and 395A for the system, or their successor forms; 4. Any and all pleadings, petitions, applications, communications, reports and documents (collectively referred to as "filings") submitted by or on behalf of the Franchisee to the FCC, SEC or any state or federal agency, court or regulatory commission which filings C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD may impact the Franchisee's operation of the Franchisee's cable system in the City or that may impact the City's rights or obligations under this Ordinance of the Franchise Agreement issued pursuant to this Ordinance and any and all responses, if any, to the above mentioned filings. 5. Any and all notices of deficiency, forfeiture, or documents instituting any investigation, civil or criminal proceeding issued by any state or federal agency regarding the system, Franchisee, or any Affiliate of Franchisee, provided, however, that any such notice or documents relating to an Affiliate of Franchisee need be provided only to the extent the same may concern Franchisee's operations in the City. For example, a notice that an Affiliate which has a management contract for the City's system was not in compliance with FCC EEO requirements with respect to its activities in the City would be deemed to affect or bear on operations in the City. 6. Any request for protection under bankruptcy laws, or any judgment related to a declaration of bankruptcy. 7. Notwithstanding anything to the contrary, the Franchisee agrees to provide the City, within thirty (30) days of filing or receipt of such, any document filed with or received from a governmental agency that may adversely impact Franchisee's obligations under its Franchise with respect to the construction, operation or maintenance of the Franchisee's cable system or the City's rights with respect thereto. C. Upon reasonable notice and during normal business hours, a Franchisee shall make a complete set of books and records available for inspection and audit by the City in the Central Florida Area, for purposes of ascertaining compliance with requirements of this Ordinance and the franchise agreement. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD D. Any materials requested by the City which are deemed proprietary and confidential under applicable law shall be made available to the City for review and inspection (but not copying or removal), but shall not be required to be filed with the City unless such filing is required by applicable law. To the extent consistent with applicable law, the City shall maintain the confidentiality of information provided by Franchisee, when designated as proprietary and confidential by Franchisee. Section 57-18.Customer Service Requirements. A. A Franchisee shall at a minimum maintain all parts of its system in good condition and in accordance with FCC standards or such more stringent standards provided in this Ordinance or a Franchise Agreement. Sufficient employees shall be retained to provide safe, adequate and prompt service for all of its customers and facilities, as set forth in this Ordinance and a Franchise Agreement. The customer service requirements set forth herein are applicable to all services subject to the Ordinance. Franchisee's material failure to comply with this subsection shall result in a 1-:fund ordcr in the amount of a SubGcriber's monthly bill, and a fine in the amount of Three Hundred Fifty Dollars ($350.00), per violation, per day or part thereof that the violation continues. B. A Franchisee shall maintain at least one (1) conveniently located business office and service center within five (5) miles of the City limits, to which Subscribers may telephone without incurring added message units or toll charges. This business office shall be open at minimumduring normal business hours, Monday through Friday, and some weekend and evening hours. Further, Franchisee shall locate, construct, design, staff, operate and maintain said office(s) so as to provide all Subscribers, including but not limited to those Subscribers who may be elderly, disabled or otherwise impaired, with access to its office, in accordance with C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD applicable law. The office shall make available for all customers sufficient covered waiting areas and adequate seating capacity in an air conditioned space. Such office must have adequate counter personnel to keep wait time to a reasonable length. Franchisee's material failure to comply with this subsection shall result in a fine in the amount of Three Hundred Fifty Dollars ($350.00)per violation, per day or part thereof that the violation continues. C. Franchisee shall maintain a listed local, toll-free telephone number under the name by which Franchisee is doing business in the City, and employ a sufficient number of telephone lines, personnel and answering equipment or service to allow reasonable access by Subscribers and members of the public to contact the Franchisee on a full-time basis, twenty-four (24) hours per day, seven (7) days per week including holidays. Knowledgeable, qualified Franchisee representatives shall be available to respond to customer telephone inquiries, twenty-four (24) hours per day, seven (7) days per week including holidays. Franchisee's material failure to comply with this subsection may result in a fine in the amount of Two Hundred Dollars ($200.00), per violation, per day or part thereof that the violation continues. D. Franchisee shall answer all customer service and repair telephone calls made under normal operating conditions within thirty (30) seconds, including wait time and within an additional thirty (30) seconds to transfer the call. Customers shall receive a busy signal less than three percent (3%) of the time. These standards shall be met no less than ninety percent (90%) of the time under normal operating conditions, measured on a quarterly basis. Franchisee shall maintain performance data necessary to confirm compliance with the standards set forth herein, and such records shall be made available for review and inspection by the City or its designee pursuant to Section 57-17 of this Ordinance. Such records shall be maintained at the franchise level, or for all the franchise areas in the same regional dig ision Division of the Franchisee. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD Franchisee's material failure to comply with this subsection shall result in a fine in the amount Three Hundred Fifty Dollars ($350.00) per violation, per day or part thereof that the violation continues. E. A Franchisee shall employ and maintain sufficient qualified personnel a and/or equipment to be available (1) to accept payments; (2) to exchange or accept converters or other equipment during normal business hours; (3) to receive Subscriber complaints or requests for service or repairs on a full-time basis, twenty-four (24) hours per day, seven (7) days per week; (4) to undertake normal repairs, by the next business day; (5) to enable a service technician to respond to service calls twenty-four (24) hours per day, under normal operating conditions, seven (7) days a week including holidays, when more than five (5) Subscribers served from the same nearest active electronic device, such as an amplifier or node, call with the same technical complaint. Franchisee's material failure to comply with this subsection shall result in a fine in the amount of Two Hundred Dollars ($200.00) per violation, per day or part thereof that the violation continues. F. Franchisee must meet each of the following standards no less than ninety-five(95) percent of the time under normal operating conditions as measured on a quarterly basis: 1. Standard installation work shall be performed within seven (7) calendar days after an order has been placed except in those instances where a Subscriber specifically requests an installation date beyond the seven (7) calendar day period. "Standard" installations are up to one hundred and twenty-five (125) feet from the existing distribution system. If scheduled installation is neither started nor completed as scheduled, the Subscriber shall be telephoned by an employee of the Franchisee the same day; C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD 2. Franchisee shall respond to service interruptions promptly and in no event later than twenty-four (24) hours after the interruption becomes known to Franchisee. Other service problems shall be responded to promptly and in no event later than the next business day after the problem becomes known to the Franchisee; 3. The appointment window alternatives made available for installations, service calls, repairs, and other installation activities shall be either a specific time, a four-hour time block during normal business hours, or at the election and discretion of the Subscriber, "all day." These options shall be clearly explained to the customer at the time of scheduling; 4. Franchisee may not cancel an appointment with a Subscriber after the close of business on the business day prior to the scheduled appointment; 5. If at any time an installer or technician is running late for a scheduled appointment, an attempt to contact the customer shall be made and the appointment rescheduled as necessary at a time which is convenient for the customer. 6. Franchisee's material failure to comply with this subsection shall result in a fine in the amount of Two Hundred Dollars ($200.00), per violation, per day or part thereof that the violation continues. G. Franchisee shall institute and maintain a program providing a reaosnable subscriber credit for missed appointed appointments. The City's determination that Franchisee's program is unreasonable and/or Franchisee's failure to comply with this subsection shall result in a fine in the amount of One Hundred Dollars ($100) per violation, per day or part thereof that the violation continues. H. Disconnection. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD 1. Voluntary Disconnection. a. A Subscriber may terminate service at any time. b. A Franchisee shall promptly disconnect any Subscriber who so requests from the Cable System of the Franchisee. No period of notice prior to voluntary termination of service may be required of Subscribers by any Franchisee. No charge may be imposed by any Franchisee for such voluntary disconnection, or for any Cable Services delivered after the date of the requested disconnection. c. A S.ih:;crib,2r ;iii.:. a:;kcd, but not raquircd. to di:;conncct tho Franchisee may hold a Subscriber responsible for the return of equipment of the Franchisee rind r:tarn it to the bun oflics which has been provided for Subscribers use. The Franchise may request the Subscribers to return the equipment to Franchisee's office butt if the Subscriber requests, Franchisee shall pick up the equipment at the Subscriber's premises, subject to (b) above. d. Any security deposit and/or other funds due the Subscriber shall be refunded on disconnected accounts after any customer premises equipment including all converters but excluding wiring have been recovered by the Franchisee. The refund process shall take a maximum of forty-five (45) days from the date equipment is returned to Franchisee to the date the customer receives the refund. 2. Involuntary Disconnection. If a Subscriber fails to pay a monthly Subscriber or other fee or charge, the Franchisee may disconnect the service outlet of the Subscriber; however, such disconnection shall not be effected until twenty-five (25) days after the due date of the monthly Subscriber fee or other charge, and ten (10) days advance written notice of intent to disconnect to the Subscriber in question. If the Subscriber pays within C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD twenty-five (25) days of the due date and after notice of disconnection has been given, the Franchisee shall not disconnect. After C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD disconnection, upon payment by the Subscriber in full of all proper fees or charges, including the payment of the reconnection charge, if any, the Franchisee shall promptly reinstate service. Franchisee reserves the right to deny service to any customer who has been repeatedly disconnected for non-payment of services to the extent such rights are consistent with applicable state and federal Law. 3. With respect to any disconnection, whether requested or involuntary, a Franchisee shall comply with the rules and regulations of the FCC and applicable Law with respect to ownership, sale, removal and abandonment of home wiring. Failure to comply with such rules including, but not limited to providing applicable notice to Subscribers and property owners shall be considered a violation of this Ordinance. 4. Franchisee's material failure to comply with this subsection may result in a fine in the amount of Two Hundred Dollars ($200.00) per violation, per day or part thereof that the violation continues. I. Franchisee shall intentionally interrupt service only for good cause and for the shortest time possible and shall use its best efforts to minimize the number of service interruptions between 6:00 p.m. and 11:00 p.m. Franchisee shall maintain a written log for all intentional service interruptions. Franchisee's material failure to comply with this subsection may result in a fine in the amount of Three Hundred Dollars ($300) per violation, per day or part thereof that the violation continues. J. Franchisee shall notify the City Manager or designee immediately if a service interruption affects fifty (50) or more Subscribers for a time period greater than four (4) hours. The City Manager, in his or her discretion, shall establish appropriate methods for the C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD notification required herein, including any procedures for notification after normal business hours. Franchisee' failure to comply with this subsection shall result in a fine in the amount of Two Hundred Dollars ($200.00) per violation, per day or part thereof that the violation continues. K. Franchisee shall cause all of its field employees to wear a picture identification badge indicating employment by Franchisee. This badge shall be clearly visible to the public. All company vehicles shall display the company name and logo, if any, in a manner clearly visible to the public. Contractor vehicles shall display the contractor name, telephone number, and contractor license number, +f consistent with applicable law. Employees of contractors working for Franchisee shall wear a picture identification badge. Franchisee's material failure to comply with this subsection may result in a fine in the amount of One Hundred Dollars ($100.00) per violation, per day or part thereof that the violation continues. 4 L. A Franchisee shall develop written procedures for the investigation and resolution of all Subscriber or City resident complaints, including, but not limited to, those regarding the quality of service and equipment malfunction, which procedures shall be provided upon request to the City Manager. The good faith or lack thereof of the Franchisee in attempting to resolve Subscriber and resident complaints in a fair and equitable manner shall be considered in connection with the renewal application of the Franchisee, to the extent consistent with applicable law. Franchisee shall maintain a complete list of all complaints requiring a service call not resolved within seven (7) days of receipt and the measures taken to resolve those complaints. This list shall be provided to the City upon request. Franchisee shall also maintain a list of all written complaints received, which list shall be available to the City upon request. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD Franchisee's failure to comply with this subsection shall result in a fine in the amount of Three Hundred Dollars ($300.00)per violation, per day or part thereof that the violation continues. b.M. Upon reasonable request by the City, Franchisee shall permit the City Manager or his/her designee to inspect and test the technical equipment and facilities upon reasonable notice not to be less than forty-eight (48) hours, and accompanied by an employee of the Franchisee. Franchisee's failure to comply with this subsection shall result in a fine in the amount of Three Hundred Fifty Dollars ($350.00) per violation, per day or part thereof that the violation continues. M. Franchisee shall abide by the following requirements governing communications with customers, bills and refunds: 1. Each Franchisee shall provide to Subscribers written information in each of the following areas at the time of installation, at least once annually, and at any future time upon request by the Subscriber: a. How to use the cable service; b. Installation and service maintenance policies; c. All products and services offered; d. Prices and service options; e. Channel positions of programming carried on the system; f. The Franchisee's procedures for the receipt and resolution of customer complaints, the address of the Franchisee and telephone number to which complaints may be reported, and the hours of operation; g. The telephone number and address of the City, and as required by County ordinance, i f ani, the Count} office designated to handle cable complaints and inquiries C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD shall be printed on the hack oldie bill. The information shall be placed so as to not be confused with similar information for Franchisee o,- C Dant%; h. The availability and costs of a "lock-out" device and/or other parental control mechanisms, if any; i. The information of the Franchisee, collection, and disclosure policies for the protection of the privacy of the Subscriber. j. Franchisee's material failure to comply with this subsection may result in a fine in the amount of One Hundred Dollars ($100.00) per violation, per day or part thereof that the violation continues. 2. To the extent a Franchisee's billing schedule allows, each Franchisee shall provide written notice in or on its monthly billing, at the request of the City, of any City meeting regarding requests or applications by the Franchisee for renewal, transfer or modification of its Franchise. The City shall make such a request in writing, with reasonable notice prior to the mailing of any billing by Franchisee, such that Franchisee's regular billing cycle shall not be interrupted. Said notices shall be made at Franchisee's expense and said expense shall not be considered part of the Franchise fee assessed pursuant to this Ordinance and shall not be considered part of the Franchise fee, as defined in Section 622 of the Communications Act, 47 U.S.C. § 542. Franchisee's material failure to comply with this subsection shall result in a fine in the amount of Three Hundred Fifty Dollars ($350.00) per violation, per day or part thereof that the violation continues. In addition, Franchisee shall, consistent with applicable law, provide written notice in or on its monthly billing of any change in service, rates or charges to subscribers unless such written notification takes place by separate mailing or other means. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD 3. Franchisee bills shall be clear, concise and understandable to Subscribers. Franchisee's material failure to comply with this subsection may result in a fine in the amount of One Hundred Dollars ($100.00)per violation, per day or part thereof that the violation continues. 4. Credits for service or refunds shall be issued no later than thirty (30) days of the next billing cycle of the customer following the determination that a credit or refund is warranted. Franchisee's failure to comply with this subsection may result in a fine in the amount of One Hundred Dollars ($100.00) per violation, per day or part thereof that the violation continues. 5. A Franchisee shall provide Subscribers, the City Commission, and the City Manager with at least thirty (30) days advance written notice of any changes in rates, charges, channel lineup, or initiations or discontinuations or changes of service or services offered over the Cable System whenever practicable. Franchisee's material failure to comply with this subsection may result in a fine in the amount of One Hundred Dollars ($100) per violation,per day or part thereof that the violation continues. 0. Except in the case of a system malfunction, upon a Subscriber's request, a Franchisee shall provide a refund or credit to the account of the Subscriber, prorated on a daily basis, for any period of four (4) hours or more within a twenty-four (24) hour period during which a Subscriber experienced an interruption of service or substantial impairment of service, whether due to a System Malfunction or other cause. No refunds shall be due for service interruptions directly related to a rebuild, upgrade or routine maintenance of the Cable System which is planned, noticed properly to Subscribers, and occurs during a time other than between 6:00 p.m. and 11:00 p.m. and lasts for four (4) hours or less. Franchisee's material failure to C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD comply with this subsection may result in a fine in the amount of Two Hundred Dollars ($200.00)per violation, per day or part thereof that the violation continues. A P. Billing. 1. The first billing statement of the Franchisee after a new installation or service change shall be pro-rated as appropriate and shall reflect any security deposit. 2. The billing statement of the Franchisee must be fully itemized, with itemizations including, but not limited to, basic and premium service charges and equipment charges. Statements shall also clearly delineate all activity during the billing period, including optional charges, rebates and credits. 3. Any balance not received within ten (10) days after the due date may be assessed an administrative charge. However, in no event shall administrative charges for an overdue balance accumulated against any individual subscriber exceed twenty five dollars ($25.00). The charge shall appear on the billing statement for the following month. Any administrative charge applied to unpaid bills shall be subject to regulation by the City consistent with applicable law. Subscribers shall not be charged an administrative fee, a late fee or otherwise penalized for any failure by the Franchisee, its employees, or contractors, including failure to timely or correctly bill the Subscriber, or failure to properly credit the Subscriber for a payment timely made. 4. The Franchisee must notify the Subscriber that payment can be remitted in Person at the office of the Franchisee in the City and inform the Subscriber of the address of that office where payment can be made. C:\225\I999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD 5. Franchisee's material failure to comply with this subsection may result in a fine in the amount of One Hundred Dollars ($100) per violation, per day or part thereof that the violation continues. P.Q. No charge may be made for any service or product which the Subscriber has not affirmatively requested by name. Subscriber's failure to refuse a cable operator's proposal to provide such service or equipment is not an affirmative request for service or equipment. A Subscriber's affirmative request for service or equipment may be made orally or in writing. 1. Franchisee's material failure to comply with this subsection shall result in a fine in the amount of One Hundred Dollars ($100) per violation, per day or part thereof that the violation continues. Q R. The Franchisee shall, upon request, certify in writing to the City, based upon internal due diligence by the Franchisee, that to the best of Franchisee's knowledge it is in substantial compliance with the standards set forth in this Section. At the request of the City, the Franchisee shall submit such documentation as may be required to demonstrate compliance with this Section. This documentation shall be submitted within forty five (45) days of the receipt by the Franchisee of the City's request. R S. Responsibility for the administration of this Ordinance, and any Franchise granted pursuant to this Ordinance, and for the resolution of all complaints referred to the City against a Franchisee regarding the quality of service, equipment malfunctions, and related matters, is hereby delegated to the City Manager (who can in turn designate to a City employee), who is empowered, among other things, to settle, or compromise any controversy arising from operations of the Franchisee, on behalf of the City, in accordance with the best interests of the public. In cases where requests for service have been ignored or in cases where the service C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD provided is unsatisfactory for whatever reason, the City Manager or designee, hereafter referred to jointly as City Manager, shall have the power to require the Franchisee to provide service consistent with the terms of the Franchise, if in the opinion of the City Manager or designee such request for service is reasonable. Any Person aggrieved by a decision of the City Manager, including the Franchisee, may appeal the matter to the City Commission for hearing and determination. The City Commission may accept, reject or modify the decision of the City Manager. No adjustment, settlement, or compromise, whether instituted by the City Manager or by the City Commission shall be contrary to the provisions of this Ordinance or any Franchise agreement issued pursuant to this Ordinance, and neither the City Manager nor the City Commission, in the adjustment, settlement, or compromise of any controversy shall have the right or authority to add to, modify or delete any provision of this Ordinance or of the Franchise, or to interfere with any rights of Subscribers or any Franchisee under applicable federal, or state Law or private contract. g T. 1. The fines to which the Franchisee is subject as set forth in this Section are to be assessed by the City Commission on a per violation basis, with each day of a continuing violation constituting a separate violation. Where a credit required by this Section is not possible because service has been terminated, Franchisee shall issue a refund to the former Subscriber for the appropriate amount. 2. Prior to the City Commission's assessment of a fine pursuant to this Ordinance, the City Manager shall mail to the Franchisee a written notice, by hand delivery or certified or registered mail, of the proposed fine, specifying the violation at issue. The Franchisee shall have thirty (30) days from the date of receipt of the written notice to file a written response to the notice of the City Manager or his/her designee as to whether the violation C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD has been cured. The written response of the Franchisee shall be signed by management level personnel of Franchisee and all statements contained therein shall be regarded as material representations of the Franchisee to the City. 3. The City shall consider any justification or mitigating factor advanced in the written response of the Franchisee, including but not limited to rebates or credits to the Subscriber or a cure of the violation. The City may not assess any fine if the Franchisee has reasonably resolved the complaint or cured the violation within a reasonable time frame. However, said Subscriber may be entitled to a credit or refund as provided herein. 4. Subsequent to the notice of proposed fine to Franchisee, and consideration of the response of the Franchisee, if any, the City may, after a public hearing at which Franchisee shall have an opportunity to heard, issue an assessment of fine. The fine shall be paid within thirty (30) days of written notice to the Franchisee or, if Franchisee challenges the assessment in a court of competent jurisdiction, within thirty (30) days of a final non-appealable decision that the assessment is valid. If said refund, credit or fine is not paid by Franchisee within such thirty (30) day period, as the case may be, the City may, at its discretion, withdraw immediately the amount thereof from the Security Fund. Upon such withdrawal, the City shall notify Franchisee of the withdrawal amount, after which Franchisee shall have ten (10) days from the date of such notice to deposit in the Security Fund an amount sufficient to restore the Security Fund to the amount specified in the Franchise Agreement. This fine shall constitute liquidated damages to the City for the violation and the City may enforce payment of the fine in any court having jurisdiction. It is the intent of the City to determine fines as a reasonable estimate of the damages suffered by the City and/or its Subscribers, whether actual or potential, and may include without limitation, increased costs of administration and other damages difficult to measure. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD ?5. Franchisee may appeal any decision of the City Manager or his/her designee directly to the City Commission within thirty (30) days of notice of the decision to the Franchisee. 4 6. Intentional misrepresentation by a Franchisee in any response to a notice of proposed credit, refund and/or fine, whether oral or written, shall be considered a material breach of the Franchise Agreement, subject to a penalty of no less than Five Thousand Dollars ($5,000.00) in liquidated damages to the City, and shall be grounds for Franchise revocation. 117. In addition to complying with the customer service standards set forth in this Ordinance or in any Franchise issued pursuant to this Ordinance, a Franchisee shall, at minimum, comply with all customer service standards applicable to Cable Systems of the FCC and any other applicable federal or state Law concerning customer service standards, consumer protection, and unfair or deceptive trade practices. 4- 8. The City expressly reserves the right to consider violations of the customer service requirements in evaluating any renewal, modification or transfers of any Franchise, to the extent not inconsistent with applicable law. Section 57-19. Subscriber Privacy. A. A Franchisee shall at all times protect the privacy of all subscribers to the full extent required by Section 631 of the Communications Act, 47 U.S.C. § 551 and state law. A Franchisee shall not condition subscriber or other service on the subscriber's grant of permission to disclose information which, pursuant to federal or state law, cannot be disclosed without the subscriber's explicit consent. No penalties or extra charges may be invoked by the Franchisee for a subscriber's failure to grant consent. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD B. Unless otherwise permitted by federal or state law, neither the Franchisee nor its agents or employees shall, without the prior and specific written authorization of the subscriber involved, sell, or otherwise make available for commercial purposes the names, addresses or telephone numbers of any subscriber or subscribers, or any information which identifies the individual viewing habits of any subscriber or subscribers. Section 57-20. Discrimination Prohibited. A. No Franchisee may in its rates or charges, or in the availability of the services or facilities of its system, or in any other respect, make or grant any illegal undue preferences or advantages to any subscriber, potential subscriber, or group of subscribers or potential subscribers, nor subject any such persons or group of persons to any illegal undue prejudice or any disadvantage. A Franchisee shall not deny, delay, or otherwise burden service or discriminate against subscribers or users on the basis of age, race, creed, religion, color, sex, handicap, national origin, marital status, or political affiliation, except for discounts for senior citizens, the economically disadvantaged or handicapped that are applied in a uniform and consistent manner. A Franchisee may also offer bulk discounts to multiple dwelling buildings to the extent such discounts are otherwise permissible by law. B. A Franchisee shall not deny cable service to any potential subscriber because of the income of the residents of the area in which the subscriber resides. C. A Franchisee shall not refuse to employ, nor discharge from employment, nor discriminate against any person in compensation or in terms, conditions or privileges of employment because of age, race, creed, religion, color, sex, disability, national origin, marital status, or political affiliation. The Franchisee shall comply with federal, state and local laws and C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD regulations governing equal employment opportunities, as the same may be from time to time amended. Section 57-21. Use of Streets. A. Any pavements, sidewalks, curbing or other paved area taken up or any excavations made by a Franchisee shall be done in compliance with City requirements under permits issued for work by the proper officials of the City, and shall be done in such manner as to give the least inconvenience to the inhabitants of the City. Nothing herein shall be construed to exempt a Franchisee from compliance with the provisions of Article I 4 of Chapter 153 of the Code of Ordinances of the City of Ocoee, entitled Right of Way Utilization Permitting, and the payment of the appropriate fees established pursuant to said Article. B. A Franchisee shall, at its own cost and expense, and in a manner approved by the City, replace and restore any such pavements, sidewalks, curbing or other paved areas in as good a condition as before the work involving such disturbance was done, and shall also prepare, maintain and provide to the City Engineer full and complete plats, maps and records showing the exact locations of its facilities located within the public Streets, ways, and easements of the City. These maps shall be available to the City Engineer. C. Except to the extent required by law, a Franchisee shall, at its expense, protect, support, temporarily disconnect, relocate, or remove, any of its property when required by the City by reason of traffic conditions, public safety, Street construction, Street resurfacing or widening, change of Street grade, installation or sewers, drains, water pipes, power lines, signal lines, tracks, or any other type of municipal or public utility improvements; provided, however, that the Franchisee shall, in all such cases, have the privilege of abandoning any property in C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD place. Franchisee shall do so at its expense to the extent other users of the rights-of-way are so responsible, consistent with applicable law. D. A Franchisee shall, on the request of any person holding a building moving permit issued by the City, temporarily raise or lower its wires to permit the moving of buildings. The expense of such temporary removal or raising or lowering of wires shall be paid by the person requesting same, and the Franchisee shall have the authority to require such payment in advance, except in the case where the requesting person is the City, in which case no such payment shall be required. The Franchisee shall be given not less than five (5) business days advance notice to arrange for such temporary wire changes. E. A Franchisee shall upon notice to the City of not less than 7 days, emergency situations excepted, have the authority to trim the trees or other natural growth upon and overhanging the Streets so as to prevent the branches of such trees from coming in contact with the wires, cables and other equipment of the Franchisee, except that, at the option of the City, such trimming may be C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD done by it or under its supervision and direction at the expense of the Franchisee. F. A Franchisee shall use, with the owner's permission, existing underground conduits (if applicable) or overhead utility facilities whenever feasible and if available on reasonable terms and conditions. Copies of agreements between a Franchisee and third party for use of conduits or other facilities shall be filed with the City upon request provided that the Franchisee shall have the right to redact proprietary and confidential information in such agreements as it pertains to financial arrangements between the parties. G. All wires, cable lines, and other transmission lines, equipment and structures shall be installed and located to cause minimum interference with the rights and convenience of property owners. The City may issue such generally applicable rules and regulations concerning the installation and maintenance of a cable system installed in, on, or over the Streets, as may be consistent with this Ordinance and the franchise agreement. H. All safety practices required by law shall be used during construction, maintenance and repair of a cable system. A Franchisee shall not place facilities, equipment or fixtures where they will interfere with any preexisting gas, electric, telephone, water, sewer or other utility facilities, or obstruct or hinder in any manner the preexisting facilities of various utilities serving the residents of the City of their use of any Street or any other public right of way. I. A Franchisee shall, at all times: 1. Install and maintain its wires, cables, fixtures and other equipment in accordance with the requirements of the City's Building Code and Electrical Safety Ordinances and any other applicable Building or Electrical Safety Code, and in such manner that they will not C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD interfere with any installations of the City. 2. Keep and maintain in a safe, suitable, substantial condition, and in good order and repair, all structures, lines, equipment, and connections in, over, under, and upon the Streets, sidewalks, alleys, and public ways or places of the City, wherever situated or located. J. On Streets where electrical or telephone utility wiring is located underground, either at the time of initial construction of a cable system or at any time thereafter, a Franchisee's cable shall also be located underground at the Franchisee's expense only if the utilities in the area are also required to relocate their facilities underground at their expense or at such time other utilities elect to locate underground. Between a Street and a subscriber's residence, a Franchisee's cable must be located underground if both electrical and telephone utility wiring are located underground. The City shall encourage, to the extent feasible, that the public utility and the Franchisee cooperate in opening up trenches and making such trenches available to all parties with the understanding that the costs of opening and refilling of such trenches would be shared proportionately by all users of such trenches. K. In the event the use of any part of a cable system is discontinued for any reason for a continuous period of twelve (12) months, or in the event such system or property has been installed in any Street without complying with the requirements of this Ordinance or a franchise agreement, or the franchise has been terminated, canceled or expired, without right of renewal, the Franchisee, within thirty (30) days after written notice by the City, shall commence removal from the Streets of all such property as the City may require. L. The City may extend the time for the removal of Franchisee's equipment and facilities for a period not to exceed one hundred eighty (180) days, and thereafter such equipment and facilities may be deemed abandoned, unless Franchisee is diligently pursuing the removal. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD M. In the event of such removal or abandonment, the Franchisee shall restore the area to as good a condition as prior to such removal or abandonment. Section 57-22. Enforcement Remedies. A. In addition to any other remedies available at law or equity or provided herein under Section 57-18, the City may apply any one or combination of the following remedies in the event a Franchisee violates this Ordinance, its franchise agreement, applicable state or federal law, or applicable local law or order: 1. Impose liquidated damages in such amount, whether on a per-diem, per-incident, or other measure of violation, as provided in this Ordinance or in a franchise agreement. Payment of liquidated damages by the Franchisee will not relieve the Franchisee of its obligation to comply with the franchise agreement and the requirements of this Ordinance. 2. Impose as liquidated damages a fine in an amount not less than One Thousand Dollars ($1,000) per day for failure to obtain a Franchise Agreement from the City pursuant to this Ordinance. 3. Impose as liquidated damages a fine in the amount of Three Hundred Fifty Dollars ($350.00) per day per violation for material failure to comply with any provision of this Ordinance, except as otherwise provided for in Section 57-18 hereof or as otherwise provided for in a Franchise Agreement. 4. In the event of a material failure to comply with the provision of this Ordinance, revoke the franchise pursuant to the procedures specified in Section 57-25 hereof. 5. In addition to or instead of any other remedy, the City may seek legal or equitable relief from any court of competent jurisdiction. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD B. In determining which remedy or remedies are appropriate, the City shall take into consideration the nature of the violation, the person or persons bearing the impact of the violation, the nature of the remedy required in order to prevent further violations, and such other matters as the City determines are appropriate to the public interest. C. Notwithstanding anything to the contrary, Franchisee's failure to comply with Section 57-13(A) hereof shall result in the assessment of liquidated damages in the amount of Seven Hundred Fifty Dollars ($750.00)per day for each day such violation continues. €D. Failure of the City to enforce any requirements of a franchise agreement or this Ordinance shall not constitute a waiver of the City's right to enforce that violation or subsequent violations of the same type or to seek appropriate enforcement remedies. E. In any proceeding wherein there exists an issue with respect to a franchisee's performance of its obligations pursuant to this Ordinance, the Franchisee has, throughout any such proceedings and appeals thereof, the burden of proving that said Franchisee is in compliance with the terms of the Ordinance. The City Commission may find a Franchisee that does not demonstrate compliance with the terms and conditions of this Ordinance in default and apply any one or combination of the remedies otherwise authorized by this Ordinance. 4 F. Notwithstanding anything to the contrary, and notwithstanding being subjected to a fine or refund requirement, Franchisee shall be obligated to cure, or take all reasonably practicable steps to cure, any violation of this Ordinance or of any Franchise Agreement granted hereto within thirty (30) days after receipt of notice from the City of the alleged violation. If the alleged violation is not cured within such period, the City may exercise all rights and remedies available pursuant to this Ordinance, or applicable law, or the Franchise Agreement. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD Section 57-23. Renewal of Franchise. Renewal shall be conducted in a manner consistent with Section 626 of the Communications Act, 47 U.S.C. § 546. To the extent such additional requirements are consistent with applicable law, the following requirements shall apply. A. Upon completion of the review and evaluation process set forth in Section 626(a)(1)(2) of the Communications Act, 47 U.S.C. § 546, should that process be invoked, the City shall may notify the Franchisee, by certified or registered mail that it may file a renewal application in the form of a renewal proposal. The notice shall specify the information to be included in the renewal proposal and the deadline for filing the application, which shall be no earlier than thirty(30) calendar days following the date of the notice. 1. The application shall comply with the requirements of Section 57-08 hereof to the extent specifically applicable to franchise renewals and provide the specific information requested in the notice. If the Franchisee does not submit a renewal application by the date specified in the City's notice to the Franchisee given pursuant to this subsection, the City may take such action as appropriate under law. 2. Upon receipt of the renewal application, the City shall publish notice of its receipt and make copies available to the public. The City, following prior public notice, may hold one or more public hearings on the renewal application. B. In the event a public hearing on the renewal application is held, or in the event that the City Commission considers the renewal application without a public hearing, the City Commission may either: 1. Pass a resolution approving the proposed Franchise Agreement and thereby renew the Franchise; or C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD 2. Only after a public hearing properly noticed, pass a resolution that makes a preliminary assessment that the franchise should not be renewed. C. If a preliminary assessment is made that a franchise should not be renewed, at the request of the Franchisee or on its own initiative, the City will commence a proceeding in accordance with Section 626(c) of the Communications Act, 47 U.S.C. § 546(c) to address the issues set forth in Section 626(c)(1)(A)-(D) of the Communications Act, 47 U.S.C. § 546(c)(1)(A)-(D). Any denial of a proposal for renewal that has been submitted in compliance with subsection (b) of§ 546 shall be based on one or more adverse findings made with respect to the factors described in § 546(c)(1)(A)-(D), pursuant to the record of proceedings under § 546(c). The City shall not base a denial of renewal on a failure to substantially comply with the material terms of the franchise under § 546(c)(1)(A) or on events considered under § 546(c)(1)(B) unless the City has provided the Franchisee with notice and opportunity to cure, or in any case in which it is documented that the City has waived its right to object, or the Franchisee gives written notice of a failure or inability to cure and the City fails to object within a reasonable time after receipt of such notice. D. Any request to initiate a renewal process or proposal for renewal not submitted within the time period set forth in Section 626(a) of the Communications Act, 47 U.S.C. § 546(a), shall be deemed an informal proposal for renewal and shall be governed in accordance with Section 626(h) of the Communications Act, 47 U.S.C. § 546(h). The City may hold one or more public hearings or implement other procedures under which comments from the public on an informal proposal for renewal may be received. Following such public hearings or other procedures, the City Commission shall determine whether the franchise should be renewed and the terms and conditions of any renewal. CA225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD E. If the City Commission grants a renewal application, the City and the Franchisee shall agree on the terms of a franchise agreement, pursuant to the procedures specified in subsections 57-08(E)-(H) of this Ordinance , before such renewal becomes effective. F. If renewal of a franchise is lawfully denied, the City may acquire ownership of the cable system or effect a transfer of ownership of the system or effect a transfer to another person upon approval of the City Commission. Any such acquisition or transfer shall be at fair market value, determined on the basis of the cable system valued as a going concern but with no value allocated to the franchise itself. The City may not acquire ownership of the system while an appeal of a denial for renewal is pending in any court pursuant to 47 U.S.0 § 546(e). G. If renewal of a franchise is lawfully denied and no appeal to a court is pending, and the City does not purchase the cable system or approve or effect a transfer of the cable system to another person, the City may require the former Franchisee to remove its facilities and equipment at the former Franchisee's expense. If the former Franchisee fails to do so within a reasonable period of time, the City may have the removal done at the former Franchisee's and/or surety's expense. Section 57-24. Transfers. A. No transfer of a franchise shall occur without prior approval of the City, except as otherwise provided herein with respect to a pro forma transfer. B. An application for a transfer of a franchise shall meet the requirements of Section 57-08 hereof, and provide complete information on the proposed transaction, including details on the legal, financial, technical and other qualifications of the transferee, and on the potential impact of the transfer on subscriber rates and service. Except in the case of a pro forma transfer, the application shall provide, at a minimum, the information required in subsections 57-08(E) C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD (1)-(E)(5) with respect to the proposed transferee. The information required in subsections 57-08(E)(6)-(E)(13) shall also be provided whenever the proposed transferee expects material changes to occur in those areas. C. An application for approval of a pro forma transfer of a franchise shall be considered granted on the sixty first (61') calendar day following the filing of such application with the City unless, prior to that date, the City notifies the Franchisee to the contrary. An application for approval of a pro forma transfer of a franchise shall clearly identify the application as such, describe the proposed transaction, and explain why the applicant believes the transfer is pro forma. Unless otherwise requested by the City within thirty (30) calendar days of the filing of an application for a pro forma transfer, the applicant shall be required only to provide the information required in subsections 57-08(E)(1), (3) with respect to the proposed transferee. D. In making a determination on whether to grant an application for a transfer of a franchise, the City Commission shall consider the legal, financial, and technical capacity of the transferee to operate the system; whether the incumbent cable operator is in substantial compliance with the material terms of its franchise agreement and this Ordinance and, if not, the proposed transferee's commitment to cure such noncompliance; and whether operation by the transferee would adversely affect cable services to subscribers, or otherwise be contrary to the public interest. E. No application for a transfer of a franchise shall be granted unless the transferee agrees in writing, in the form of an affidavit signed by a duly authorized officer of the transferee, that it will abide by and accept all terms of this Ordinance and the franchise agreement, and that C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD it will assume the obligations and liabilities of the previous Franchisee to the City under this Ordinance and the franchise agreement. F. Approval by the City of a transfer of a franchise does not constitute a waiver or release of any of the rights of the City under this Ordinance or the franchise agreement, whether arising before or after the date of the transfer. Section 57-25. Revocation or Termination of Franchise. A. A franchise may be revoked by the City Commission for a Franchisee's material failure to construct, operate or maintain the cable system as required by this Ordinance or the franchise agreement, or for any other material violation of this Ordinance or material breach of the franchise agreement. To invoke the provisions of this subsection (A), the City shall give the Franchisee written notice, by certified mail at the last known address, that Franchisee is in material violation of this Ordinance or in material breach of the franchise agreement and describing the nature of the alleged violation or breach with specificity. If within thirty (30) calendar days following receipt of such written notice from the City to the Franchisee, the Franchisee has not cured such violation or breach, or has not commenced corrective action and such corrective action is not being actively and expeditiously pursued, the City may give written notice to the Franchisee of its intent to revoke the franchise, stating its reasons. B. Prior to revoking a franchise under subsection (A) hereof, the City Commission shall hold a public hearing, upon thirty (30) calendar days notice, at which time the Franchisee and the public shall be given an opportunity to be heard. Following the public hearing the City Commission may determine whether to revoke the franchise based on the evidence presented at the hearing, and other evidence of record. If the City Commission determines to revoke a C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD franchise, it shall issue a written decision setting forth the reasons for its decision. A copy of such decision shall be transmitted to the Franchisee. C. Notwithstanding subsections (A) and (B) hereof, any franchise may, at the option of the City following a public hearing before the City Commission, be revoked one hundred twenty (120) calendar days after an assignment for the benefit of creditors or the appointment of a receiver or trustee to take over the business of the Franchisee, whether in a receivership, reorganization, bankruptcy assignment for the benefit of creditors, or other action or proceeding, unless within that one hundred twenty(120) day period: 1. Such assignment, receivership or trusteeship has been vacated; or 2. Such assignee, receiver or trustee has fully complied with the terms and conditions of this Ordinance and the franchise agreement and has executed an agreement, approved by a court having jurisdiction, assuming and agreeing to be bound by the terms and conditions of this Ordinance and the franchise agreement. D. In the event of foreclosure or other judicial sale of a significant part of the facilities, equipment or property of a Franchisee's system in the Public Rights-of-Way, the City may revoke the franchise, consistent with the procedures of subsections A and B hereof, including a public hearing before the City Commission, by serving notice upon the Franchisee and the successful bidder at the sale, in which event the franchise and all rights and privileges of the Franchisee will be revoked and will terminate thirty (30) calendar days after serving such notice, unless: 1. The City has approved the transfer of the franchise to the successful bidder; and C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD 2. The successful bidder has covenanted and agreed with the City to assume and be bound by the terms and conditions of the franchise agreement and this Ordinance . E. If the City revokes a franchise, or if for any other reason a Franchisee abandons, terminates or fails to operate or maintain service to its subscribers for a period of six months, the following procedures and rights are effective: 1. The City may require the former Franchisee to remove its facilities and equipment at the former Franchisee's expense. If the former Franchisee fails to do so within a reasonable period of time, the City may have the removal done at the former Franchisee's and/or surety's expense. 2. The City, by resolution of the City Commission, may acquire ownership, or effect a transfer, of the cable system at an equitable price, consistent with applicable law. 3. If a cable system is abandoned by a Franchisee, the City may sell, assign or transfer all or part of the assets of the system. F. Where the City has issued a franchise specifically conditioned in the franchise agreement upon the completion of construction, system upgrade or other specific obligation by a specified date, failure of the Franchisee to complete such construction or upgrade, will result in the automatic forfeiture of the franchise without further action by the City where it is so provided in the franchise agreement, unless the City, at its discretion and for good cause demonstrated by the Franchisee, grants an extension of time. G. Except as provided in uh,,.ction (F) Subsection F, no adverse action against a Franchisee may be taken by the City pursuant to this section except as consistent with the procedures set forth in Subsections i- A and 4-B- B hereof. Section 57-26. Continuity of Service Mandatory. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD A. It is the right of all subscribers to receive all available services requested from the Franchisee as long as their financial and other obligations to the Franchisee are satisfied. B. In the event of a termination or transfer of a franchise for whatever reason, the Franchisee shall ensure that all subscribers receive continuous, uninterrupted service re ardle of the circumstance:7f. The Franchisee shall cooperate with the City to operate the system for a temporary period following termination or transfer as necessary to maintain continuity of service to all subscribers. The temporary period will not exceed six (6) months without the Franchisee's written consent. During such period the cable system shall be operated under such terms and conditions as the City and the Franchisee may agree, or such other terms and conditions that will continue, to the extent possible, the same level of service to subscribers and that will provide reasonable compensation to the cable operator. C. In the event a Franchisee fails to operate the system for seven (7) consecutive days without prior approval of the City or without just cause, the City may, at its option, operate the system or designate an operator until such time as the Franchisee restores service under conditions consistent with the terms of the Franchise or until a permanent operator is selected. If the City is required to fulfill this obligation for the Franchisee, the Franchisee shall reimburse the City for all costs or damages resulting from the Franchisee's failure to perform that are in excess of the revenues from the system received by the City. Additionally, the Franchisee will cooperate with the City to allow City employees and/or City agents free access to the Franchisees' facilities and premises for purposes of continuing system operation. Section 57-27. Rates. A. Nothing in this Ordinance shall prohibit the City from regulating rates for cable services to the full extent permitted by law. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD B. Any rate or charge established for cable service, equipment, repair and installation shall be reasonable to the public and in compliance with FCC guidelines. Where FCC guidelines exist, compliance with :;uch applicable laws and regulations shall be considered reasonable. Upon written request from the City or its agent, Franchisee shall provide all requested data, records and documentation to show the reasonableness of the rates as required by FCC regulations or other applicable law. Where such information is designated proprietary and confidential, it shall not be copied or removed or otherwise subject to public inspection, to the extent the city is permitted to protect such information from public inspection under applicable law. C. The City's regulation of rates as permitted under applicable law, shall be consistent with Federal Communications Commission cable rate regulation standards or other applicable law in effect at the time. A Franchisee shall notify the City of any changes in rates or service no less than thirty (30) days prior to the effective date of such change. Unless otherwise prohibited by applicable law, the City may require the Franchisee to notify each subscriber, by placing an announcement of not less than one quarter page in a newspaper of general circulation and/or via the cable system, or by written notice to the Subscriber, of the proposed rate change. At any hearing conducted by the City in the exercise of any rate regulatory authority, the Franchisee and members of the public will be given an opportunity to present their respective views on the proposed rates. Upon conclusion of the public hearing, the City Commission shall decide the matter by majority vote and adopt a Resolution taking such action and providing such relief as is appropriate and authorized by Federal Communications Commission rate regulation standards or other applicable law. The resolution shall set forth complete findings of fact and C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD conclusions regarding all of the basic elements considered in the City Commission's determination. Section 57-28. Performance Evaluation. The City will conduct periodic performance evaluations of a Franchisee as the City, in its sole discretion, determines is necessary. A Franchisee shall cooperate with these evaluations reasonably and in good faith. If the City implements a survey of cable subscribers in connection with a performance evaluation, the City and Franchisee may agree in a Franchise Agreement that Franchisee shall distribute the City's questionnaire to its subscribers at the Franchisee's expense. Section 57-29. Administration. A. The City Manager, either directly or through a duly appointed designee, shall have the responsibility for overseeing the day-to-day administration of this Ordinance and franchise agreements on behalf of the City. The Manager shall be empowered to take all administrative actions on behalf of the City, except for those actions specified in this Ordinance that are reserved to the City Commission. The Manager may recommend that the Commission take certain actions with respect to the franchise. The Manager shall keep the Commission apprised of developments in cable and provide the Commission with assistance, advice and recommendations as appropriate. B. Subject to federal and state law, the City Commission shall exercise the sole authority of the City to regulate rates for cable services, grant franchises, authorize the entering into of franchise agreements, modify franchise agreements, renew or deny renewal of franchises, revoke franchises, and authorize the transfer of a franchise. Section 57-30.Force Majeure. In the event a Franchisee's performance of or compliance with any of the provisions of this Ordinance or the Franchisee's franchise agreement is C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD I prevented by a cause or event not within the Franchisee's control, such inability to perform or comply shall be deemed excused and no penalties or sanctions shall be imposed as a result thereof, provided, however, that Franchisee uses all practicable means to expeditiously cure or correct any such inability to perform or comply. For purposes of this Ordinance and any franchise agreement granted or renewed hereunder, causes or events not within a Franchisee's control shall include, without limitation, acts of God, floods, earthquakes, landslides, hurricanes, fires and other natural disasters, acts of public enemies, riots or civil disturbances, sabotage, strikes and restraints imposed by order of a governmental agency or court . Causes or events within Franchisee's control, and thus not falling within this Section, shall include, without limitation, Franchisee's financial inability to perform or comply, economic hardship, and misfeasance, malfeasance or nonfeasance by any of Franchisee's directors, officers, employees, contractors or agents. Section 57-31. Applicability. This Ordinance shall be applicable to all cable franchises granted, transferred, modified, or renewed after its effective date, and shall apply to all cable franchises granted prior to the effective date of this Ordinance, to the full extent not inconsistent therewith. Section 57-32.Municipal Cable System Ownership Authorized. A. To the full extent permitted by law, the City may acquire, construct, own, and/or operate a cable system. B. Nothing in this Ordinance shall be construed to limit in any way the ability or authority, if any, of the City to acquire, construct, own, and/or operate a cable system to the full extent permitted by law or consistent with the terms of a Franchise. Section 57-33. Reservation of Rights. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD , L A. The City reserves the right to amend this Ordinance as it shall find necessary in the lawful exercise of its police powers. B. Any additional regulations adopted by the City shall be incorporated into this Ordinance and complied with by all Franchisees within thirty (30) days of the date of adoption of such additional regulations unless imposition of such regulations would be otherwise prohibited by applicable law, or inconsistent with an existing Franchise. C. The City reserves the right to exercise the power of eminent domain to acquire the property of Franchisee's cable system, consistent with applicable federal and state law. Notwithstanding anything to the contrary, this Section shall not enlarge or restrict the City's exercise of eminent domain except to the extent provided by applicable law. D. The City shall at all times have the right, upon reasonable notice and during normal business hours, to examine records and to inspect a Franchisee's facilities to the extent needed to monitor a Franchisee's compliance with and performance under this Ordinance and the Franchisee's franchise agreement. E. The City shall have the right, during the life of this Franchise, to install and maintain free of charge upon the poles of the Grantee any wire and pole fixtures necessary for any municipal purpose on the condition that such wire and pole fixtures do not interfere with the operations of the Grantee. F. At the expiration, without right of renewal, of the term for which a Franchise is granted or upon its termination and cancellation, as provided for herein, or in any Franchise Agreement granted pursuant hereto, the City shall have the right to require the Franchisee to remove at its own expense all portions of its system from all public ways within the City. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD I G. At the expiration without right of renewal of the term for which this Franchise is granted, including any renewal term, or upon its termination and cancellation, as provided for herein, the City, at its election, and upon payment of the fair market value to the Franchisee consistent with applicable law, shall have the right to purchase and take over the Franchisee's system in the public rights-of-way. The above price shall not include, and the Grantee shall not receive, anything for the valuation of any right or privilege appertaining to it under a Franchise. Upon the exercise of this option by the City and its service of an official notice of such action upon the Franchisee, the Franchisee shall immediately transfer to the City possession and title to all facilities and property, real and personal, of the system, free from any and all liens and encumbrances not agreed to be assumed by the City in lieu of some portion of the purchase price set forth above, and the Franchisee shall execute such warranty deeds or other instruments of conveyance to the City as shall be necessary for this purpose. The Franchisee shall do nothing during the term of this franchise or any extension thereof to or in any way prevent or hinder the City from purchasing the system under the option contained herein. SECTION 3. Repeal of Conflicting Ordinances. That all sections or parts of sections of the Code of Ordinances, all ordinances or parts of ordinances, and all resolutions or parts of resolutions in conflict herewith be and the same are hereby repealed to the extent of such conflict. SECTION 4. Savings. All rates, fees, charges and financial obligations previously accrued pursuant to the ordinances and resolutions repealed pursuant to Section 2 above shall continue to be due and owing until paid. SECTION 5. Severability. If any part, section, subsection, or other portion of this Ordinance or any application thereof to any person or circumstance is declared void, C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD w e unconstitutional or invalid for any reason, such part, section, subsection, or other portion, or the prescribed application thereof, shall be severable, and the remaining provisions of this Ordinance, and all applications thereof not having been declared void, unconstitutional or invalid, shall remain in full force and effect. The City declares that no invalid or prescribed provision or application was an inducement to the enactment of this Ordinance, and that it would have enacted this Ordinance regardless of the invalid or prescribed provision or application. SECTION 6. Applicable Law. This Ordinance shall be construed in accordance with the law of the State of Florida and is subject to applicable local, state and federal law. SECTION 7. Effective Date. This Ordinance shall become effective immediately upon passage and adoption. C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD 4. 4 PASSED AND ADOPTED this day of , 1999. APPROVED: ATTEST: CITY OF OCOEE, FLORIDA Jean Grafton, City Clerk S. Scott Vandergrift, Mayor (SEAL) ADVERTISED , 1999 READ FIRST TIME , 1999 READ SECOND TIME AND ADOPTED , 1999 UNDER AGENDA ITEM NO. FOR USE AND RELIANCE ONLY BY THE CITY OF OCOEE, FLORIDA; APPROVED AS TO FORM AND LEGALITY this day of , 1999 LEIBOWITZ AND ASSOCIATES Special Counsel By: Name: C:\225\1999\Ocoee\Cable Ordinance\REDLINE.FINAL-DRAFT.WPD 225/Lucien 1111. Diane B.Pickett r Suite t20 1'ui'Prrkr,l,nt, I'utuu.rl/ran' Maitland, /7 ri le 1275! :mri( Rclattims lel 407-215-5524 lin- 17-_2I?-? to TIME WARNER COMMUNICATIONS HAND DELIVERED December 7, 1999 Mayor and Commissioners City of Ocoee 150 N. Lakefront Drive Ocoee, FL 34761 Re: City of Ocoee Cable Ordinance Dear Mayor and Commissioners: This will respond briefly to the arguments raised in the letter of December 6, 1999 to City Manager Ellis Shapiro from Braulio Baez with respect to Time Warner's suggested changes in the proposed cable Ordinance as set forth in my letter of December 1, 1999. State-of-the-Art Report The unresolved issue is not Time Warner's willingness to agree to provide information to the City concerning the State of the Art. It is rather a question of whether the work necessary to provide this information should be undertaken without regard to whether there is a particular need for it at the time. We believe it is in the interest of the company, the community and our customers that, to the maximum extent possible, our operations be efficient and directed to the primary task of providing quality cable service to our customers. A certain level of reporting and other administrative work is necessary to accomplish this task. But overemphasis on reports - and certainly the preparation of unnecessary reports - will only detract from the efficient operation of the system. New developments in cable service which provide recognizable benefits to customers are generally well publicized throughout the country. It is realistic to expect, if only from customer anticipation, that the City will be quite capable of determining when it needs a report and requesting it at that time. This will avoid the need to prepare reports which are unnecessary. Burden of Proof The issue is not, as argued in Mr Baez' letter, who is best able to provide the information concerning a franchisee's compliance with the terms of the proposed ordinance. Time Jim(' < -IYnrulu I)irivinu Mayor and Commissioners City of Ocoee December 7, 1999 Page 2 of 3 Warner and the City have reached agreement on all provisions regarding the maintenance and provision of such information. The proposed ordinance requires a franchisee to maintain certain information regarding its performance and to make this information available to the City. If these provisions are not adequate(although Time Warner believes that they certainly are), I reiterate the statement of my December 1, 1999 letter that Time Warner agrees to a requirement that when there is an issue of compliance, it shall provide all information which it has concerning that issue. Such information would, of course, include the information which the proposed ordinance requires the franchisee to maintain. The language proposed by the City to which Time Warner objects does not concern the provision of information but rather establishes by ordinance a presumption of non- compliance. We believe that this is fundamentally unfair. It is also totally unnecessary as a means to ensure the production of information when such production is required in other sections of the proposed ordinance. City Expenses In my letter of December 1, 1999, I made clear Time Warner's position that the fees required under both Section 57-08I and 57-09D of the proposed ordinance are franchise fees under Federal law and subject to the law's five percent cap. Mr. Baez does not set forth any arguments contrary to that position. Rather he points out that the cases which I cited supporting our position are from courts which do not exercise jurisdiction in Florida. While this is true, it is also true that no court in Florida - or anywhere else to our knowledge - has disagreed with the position Time Warner is taking. The existing court precedent, while perhaps not legally binding in Florida, is unanimous and would, we believe, be extremely persuasive to a Florida court. Mr. Baez' main argument is seemingly that Time Warner can waive its rights with respect to this issue. I believe it is Time Warner's obligation to be candid and clear with you and therefore must state that Time Warner will not waive its rights. If other Time Warner operating divisions in other areas of the country may have done so, I am not aware of the particular circumstances involved. I can advise you that our Central Florida Division has not agreed to waive our rights to treat any such payments as franchise fees and we do not believe that the circumstances in our current renewal in Ocoee warrant any such waiver. The fact that the City 's renewal expenses have exceeded $50,000 is, Mr. Baez asserts, a result of the level of cooperation or lack thereof of the franchisee. Cooperation in Mr. Baez' dictionary must mean the willingness of the franchisee to agree to whatever proposal the City's cable consultants chose to make. In fact, the initial proposed ordinance and franchise . Mayor and Commissioners City of Ocoee December 7, 1999 Page 3 of 3 that Time Warner received,was significantly longer than most and included many provisions which were completely unacceptable. Over the course of negotiations and based on the willingness of both sides to compromise, we have limited the number of provisions to which Time Warner objects to those described above. Had the initial proposal from the City consultant been more realistic and consistent with franchises in this area,Time Warner would have been more "cooperative" and the expenses significantly less. We reiterate our hope that you will make the changes to the proposed ordinance suggested by Time Warner. Upon passage of a mutually agreeable proposed ordinance, we can move forward to finalize the terms of the franchise agreement. We have received a draft franchise agreement from Mr. Baez and expect to provide our comments in response next week. Thank you for your courtesy and consideration. Sincerely, A64kl& Diane Pickett cc: Ellis Shapiro Janet Shira Leibowitz &Associates David Spencer Frank Kruppenbacher John Fogarty A 8'305 530 9411 LBIBOKI?Z ASSOCIAI S 12/06/99 15: 39 3 . 002/905 LErsowITz & ASSOCIATES, P.A. SUIYE 1450 DRAVLIO L_EAEZ SUNTRUST INTERNATIONAL CENTER TELEPHONE(305)534.43z2 JOSEPH A.BEL15LE ONE SOUTHEAST THIRD AVENUE TELECOPIER C305)5317-WAIF R.A.L.FIELD MIAMI,FLORIDA 37131.1715 E-MAIL BroadlaWOaQI.com MATTHEW L.LEISOWITZ CAROLINE A.SORET December 6, 1999 Via Facsimile(407)656-8504 Mr. Ellis Shapiro City Manager City of Ocoee 150 N.Lakeshore Drive Ocoee, FL 34761 RE: City of Ocoee Cable Ordinance Dear Ellis: The Firm has had an opportunity to review Time Warner's written comments submitted to the City on December 1, 1999. In their comments,the Company sets forth their objections on three separate issues,which remain outstanding,as a result of discussions between the Firm,on the City's behalf, and the Company concerning the provisions included in the proposed cable ordinance,set for second reading on December 7, 1999. The Firm wishes to submit the following comments in response to Time Warner's objections_ With regard to Time Warner's objections concerning Section 57-17(A) of the proposed Ordinance,requiring a Franchisee to file with the City an annual report describing developments in the state-of-the-art of cable systems, Time Warner maintains that a compulsory requirement to produce such a report diverts resources and manpower from its obligations to provide service and operate the cable system. The Company further suggests that such reports often go unread by City staff;resulting in a waste of resources to the Company,and therefore suggest that the report should be provided upon request by the City. During the course of renewal negotiations with the Company,the City staff has consistently maintained that a priority for the City is maintenance of a state-of-the-art cable system, providing the services and benefits to its residents,consistent with the future cable related needs and interests of a growing community. The Company,through discussions with City staff,has agreed to support state-of--the-art obligations which would require ongoing improvements in technology and services C:1n5uc99\0coec\Lctzers\Shapiro-Cable Ordieanec.1206.wpd D,awbcr 3,1999(11:04AM) ' 9305 530 9911 LEIE011IT1 ASSOCIATES 12/06/99 15 : 09 P . 003i005 Letter to Mr.Ellis Shapiro December 6, 1999 Page 2 available on the cable system. Requiring an annual report on state-of-the-art developments ensures that the City and its staff will be regularly kept abreast of developments in technology and services and allow the City to determine the appropriate time at which to address the changing needs of the community, in terms of those new developments in technologies and services. In its ongoing relationship with the City' the community and its customers, the Franchisee is best able to stay abreast of any new developments in the state-of-the-art, and consequently should have the responsibility to keep the City infomied of such developments on a regular basis. Similarly, the Company's objections to Section 57-22E of the proposed Ordinance, which imposes on the Franchisee the burden of proving its compliance with the terms of the Ordinance in any matter before the Commission, or on an appeal of a Commission decision,turns on the notion of whom is better equipped and able to obtain, maintain and provide the information necessary to establish with certainty that the Franchisee is in fact complying with the terms of the Ordinance. Time Warner's proposed language would only require the franchisee to provide such information "as it may have"concerning its compliance with the terms of the Ordinance. In a situation where, between the City and Time Warner, only Time Warner has the resources, ability and expertise to maintain necessary information,the City is left at a disadvantage to obtain that information when the Company is merely obligated to provide only the information it chooses to have. This,without more, leaves to much discretion in the Company's hands as to what information regarding compliance with the Ordinance it will decide to keep and maintain. The language contained in the proposed ordinance, by contrast, would ensure that the Company would be obligated to maintain all necessary information in the event it should have to prove its compliance with the terms of the Ordinance. It is an efficient way of employing the resources that are already available to the City and the Company to address compliance issues. Therefore, the language proposed by Time Warner on this issue is inadequate and should not be adopted. Lastly, the Company strenuously objects to Sections 57-08(I)and 57-09(D)of the proposed Ordinance. These sections concern the requirement of a filing fee for the branch renewal transfer modification of the Franchise,and a processing fee for cost and expenses in considering franchise applications,respectively. Both sections state that such fees are not to be credited as franchise fees. Concerning this issue,Time Warner first states that it will not agree to any statement that such fees are not franchise fees under Federal Law. When confronted with the fact that such fees arc not credited as franchise fees or passed through to customers pursuant to Time Warner franchises New York City,the Company justifies its action on the basis of the size of the Franchise area in that instance,as well as the fact the New York City is the corporate home of Time Warner. No matter, this fact is illustrative of the fact that whether or not Time Warner credits such fees as franchise fees, or even passes them through to subscribers,is merely a business decision. Time Warner relies on its interpretation of federal Law,and on court deci5ion5 in other jurisdictions where it is convenient C:12Z51199910.:occ\LcacrsZbapiro-CableOrdiu 'c .1206.wpd Oacmbcr 3,1999(11:04AM) LEIBOWITZ&A55OCIATZS, P.A. SUITE IAO,ONE SOUTHEAST THIRD AVENUE.MMANI,FLORIDA 33131-1715 •TELEPHONE(305)530-1352 ' 8305 530 9417 LE1 uJJZ ASSOCIATES 12/06/99 15 : 10 P . 004I005 Letter to Mr.Ellis Shapiro December 6, 1999 Page 3 as a business issue,and such arguments should not sway the commission in any definitive sense. As to the supporting cases which the Company relies on, interpreting the Cable Act with respect to the definition of franchise fees,it is important to keep in perspective the precedential affect of such cases within the Middle District of Florida.. In fact;none of the cases have binding authority in Florida. In fact,as trial court decisions,the referenced cases are not even binding authority within their own district. In addition,the Company points out that, in two of the three cases that they have submitted, Tune Warner was the litigant, and uses that fact to support its assertion that the Company's position on this issue has been consistent and long standing. In light of its treatment of the same issue in New York,the Company's assertion should more accurately be that its position is long standing and consistent,subject to its own discretion,and applied where convenient. Basically,this issue is ultimately a business decision for the Company,and a policy decision for the City. As you know,the proposed ordinance,in Section 57-08(1)requires an application fee, which may not be deducted from the franchise fee imposed in the franchise agreement,and may not be passed through to subscribers. In addition,Section 57-09(D)requires reimbursement of costs and expenses of the City in awarding or renewing a franchises which shall not be credited against the franchise fee nor passed through to subscribers, up to the limit of the application fee under Section 57-08(1). Therefore,any reimbursement which the Company would be required to make to the City over and above the application fee($10,000)would be permitted to be passed through to subscribers at the discretion of the Company. Time Warner currently hold franchises in other jurisdictions in Florida which by ordinance require cost recovery for the franchising authority's expenses in granting,renewing, transferring,or modifying franchises. Alachua County Code Section 61.10(g)allows imposition of a processing fee in an amount not to exceed the County's out-of-pocket costs in considering an application. Time Warner acquired the Alachua County franchise in January 1996. Section 2-7-9(i)of Manatee County Ordinance No.91-24 also allows for a processing fee not to exceed the County's out-of-pocket costs in considering an application, less the filing fee required,by Section 2-7-8(i) of the Ordinance. Neither of these ordinances prohibits passing cost recovery on to subscribers, or the treatment of such fees as franchise fees. The City's total expenses for consulting fees on the renewal now stand at approximately $53,700. This total is the result of protracted negotiations with the Franchisee. Generally,renewal costs should not be so high. However,consultant fees,in this case billed on an hourly rate,are a direct result of the level of cooperation,or lack thereof,of the Franchisee. Applying the provisions of the proposed Ordinance,the Company would have the discretion to pass through approximately $43,700 onto the subscribers. Based on the current number of subscribers in the City,approximately 7,000, and spread out over the life of the franchise agreement(ten years), the actual pass through would breakdown into approximately$0.63 per year per subscriber,or just over$0.05 per month per subscriber. CA2'51199910cocc\Letters13bap abte Ordiaanc.1206.wpd December3.1999(1 I:1&AM) LEreowrrz&.ASSOCIATES, P.A. SUITE 1450.ONE SOUTHEAST THIRD AVENUE, MIAMI,FLORID 33131-1715 •TEI.EPHONE(305)530-1322 ��305 530 9411 LEIB09ITZ ASSOCIATES 12/06/0 15 : 11 P . 005/J65 Letter to Mr,Ellis Shapiro December 6, 1999 Page 4 Time Warner's position is taken in good faith. As the:Company has mentioned,at least three courts in other jurisdictions have agreed with the Company's interpretation of the law. However, these cases are not binding law. At least two other jurisdictions in which Time Warner holds franchises,at a minimum,require cost recovery,though neither prohibit the franchisee from passing such cost recovery through to subscribers. The City's•proposed language only excepts the application fee from being passed through. However,the question as to whether Time Warner will challenge the City's proposed provisions is unclear. The Firm appreciates the opportunity to address these issues. If you have any questions, please do not hesitate to contact me. Sincerely, it raulio L. Ba cc: Ms.Janet Shira ' Ms. Diane Pickett John A.Fogarty,Esq. • • • C: 2 I9999OcoedLetters\A/pito-Cahk Ordinance 1206 wpd December 3,1999(11:04AM) LExBowrrz &AssocuAxEs. P.A. SUITE 14150.ONE SOUTHEAST THIRD AVENUE, MIAMI,FLORIDA 33131-17IS •TELEPHONE(3O3)S30-1322 ‘' 2251 Lucien tttnv Diane B.Pickett ShIte'2/) 1'i e Pie c/cu,t, Public A11.10 hluitland. 1100,11 727`1 and(7 cc'rinrcnt nclrnunt�. Tel 407-?1 s-5 c_'4 [(i.e-107-215.5,_ TIME WARNER COMMUNICATIONS HAND DELIVERED December 1.1999 Mayor and Commissioners City of Ocoee 150 N. Lakefront Drive Ocoee, FL 34761 Re: City of Ocoee Cable Ordinance Dear Mayor and Commissioners: The proposed Ordinance No. 99-26 concerning cable television franchises which is on your agenda for final consideration on December 7, 1999 has been the subject of several negotiating sessions with representatives of the City and Time Warner. As a result of these negotiations and the willingness of both parties to reach an accommodation, almost all issues have been resolved in a manner both parties are willing to accept. We wrote to Mr. Baez of the City's Cable Consultants on November 18, 1999 outlining certain changes in the Ordinance which we thought had been agreed to by both parties. He has assured us that the final version of the Ordinance will include those changes and we are relying on that assurance. However, there remain three outstanding issues which the City representatives have advised must be presented to you in order to reach a mutually agreeable resolution. If these three issues can be resolved in an acceptable way, Time Warner will be able to support the passage of this Ordinance as part of the franchise renewal. We can then turn our attention to finalizing the franchise agreement. The three issues which we submit to you are discussed below. We respectfully urge you to consider Time Warner's proposals and revise the proposed Ordinance as we request. It would be preferable to resolve these issues in the Ordinance. If this is not possible, Time Warner believes that given the significance of the issues,they will have to be addressed again in the franchise agreement. The three issues are: Franchise Application Fees and City Franchise Costs Sections 57-081.requires that a franchisee pay certain filing fees for an initial grant,renewal,transfer or modification of a franchise. In addition, Section 57-09D requires that a franchisee reimburse the City in the form of a processing fee for its costs and expenses in considering and processing franchise applications. Both sections state that these fees are not to be credited as franchise fees as defined in Federal law. 7unr Itiunci l:n,cr,4rinrnrr.'-l,lr,rri„ {d,-„ , P_nr'u Jain i7urid<r1%irivII Mayor and Commissioners City of Ocoee December 1, 1999 Page 2 Time Warner will not agree to any statement that these fees are not franchise fees under Federal law. Our view of the law is exactly contrary. We believe that the purpose of franchise fees is to cover costs to the City incurred in the franchise process and that the Federal law intends that a cable operator's reimbursement of these costs be counted as franchise fees. At least three Federal district courts have ruled on this issue with respect to renewal expenses and supported Time Warner's view that any such payments are franchise fees under Federal law. Copies of the decisions in these cases ( Robin Cable Systems v. The City of Sierra Vista; Time Warner Entertainment Company, L.P. v. Briggs; Birmingham Cable Communications Inc. v. City of Birmingham)are enclosed for your review. We are aware of no cases holding to the contrary. You will note that in two of the three cases Time Warner was a party, so our position on this issue has been consistent and of long standing. These two sections of the Ordinance also contain a prohibition on the pass-through to subscribers of the costs imposed. This is contrary to Federal law. Rates for cable service may be regulated only as permitted by Federal law and regulations as §623(a)of the Cable Act clearly states. If, as argued above,these costs are franchise fees, they are certainly passed through to subscribers. And even if they are not franchise fees, they can be passed through to subscribers as the cost of a franchise requirement under §76.925 of the Rules and Regulations of the FCC. Since the payments required by these sections are franchise fees under Federal law and since the franchise fee imposed by the proposed Ordinance is set at the maximum permitted by Federal law, these sections should be deleted. State-of-the-Art Report Section 57-17A. requires that a franchisee file with the City an annual report containing several sections, some of which are specified to be included only upon request. Time Warner believes that the section of the annual report describing developments in the state-of-the-art of cable systems should be included only upon request. This particular section of the report will require considerable time and resources which should be expended only when needed. Therefore, add at the very beginning of part 1 Section 57-17A the words"upon request". Time Warner is willing to provide the City with this information when the City believes that such a report would be useful at the time and the City requests it. Our experience in many franchises has been that,if such reports are provided automatically and not upon a particular request,they are often filed away and ignored. Preparation of such a report takes the time and effort of Time Warner staff which is normally dedicated to providing service to our customers. This time and effort should be diverted to report preparation only if the City has a particular and real need for the information at that time. Mayor and Commissioners City of Ocoee December 1, 1999 Page 3 Enforcement Remedies Section 57-22E establishes the requirement that in any proceeding where there is an issue of a franchisee's performance of its obligations, the franchisee has the burden of proving that it is in compliance with the Ordinance. This establishes an unfair presumption that a franchisee is in violation of the Ordinance. Such a presumption denies a franchisee the benefit of due process and the usual American presumption of innocence. The City's representatives indicated that the reason for this provision is that the City wants assurances that a franchisee will provide information necessary to an evaluation of its compliance with the Ordinance. Therefore,Time Warner proposes that the first sentence of Section 57-22E read as follows: In any proceeding wherein there exists an issue with respect to a franchisee's performance of its obligations pursuant to this Ordinance, the Franchisee shall provide such information as it may have concerning its compliance with the terms of the Ordinance. We thank you for your consideration of these issues. Sincerely, Bytiou Diane Pickett Enclosures cc: Ellis Shapiro, City of Ocoee Janet Shira, City of Ocoee Paul Rosenthal, City of Ocoee David Spencer, Time Warner John Fogarty, Time Warner Frank Kruppenbacher, Attorney Leibowitz& Associates • `7 R , ' • if • .C. . ( • FILED • IN THE UNITED STA Hs - DISTRICT COORS FOR THE NORTHERN., D 5' CT: OF ALu a 7 -5 .. 1 : fl f TKi4 i CO:ori, BIRMINGHAM CABLE COMMUNICATIONS ) N.B. OF ALAEAM'A INC. , an Alabama corporation, i "� ���:, , '•= r� • Plaintiff,vs. ) ;CIVIL ACTION E N TER E L • •CITY OF BIRMINGHAM, ALABAMA 1 ;CV 87-L-0755-S giffY 0 51989 an Alabama Municipal corporation, . . ) Defendant. • ) • X111v4i1, . 1e I. viAtLl • This cause, coming on t be heard, was submitted upon . plaintiff's motion for summary juclgment. Upon consideration of P such motion, the pleadings:, th oral ; arguments and briefs of counsel in support thereof and o position thereto, together with the documents contained in th appendices to the respective briefs, 1 the Court 'concludes t at theme is no genuine issue of material fact as to: the facial i validity of the ordinance in question and that plaintiff is enlitlec3 to judgment as a matter of law. • . It is ORDERED, ADJUDGE nd DECREED by the Court that: 1. The motion for u. ,ary; judgment is GRANTED as 1 • The Court di1sclaims an eliance upon such documents as reflecting the motives of . the 'ty in enacting the ordinance under attack. The City's motiva i.n is not a justiciable issue. The relevance of such documents 's strictly confined to the issue of whether plaintiff's facial c allenge to the ordinance is premature, as defendant conten•s or whether it is ripe for judicial resolution under the te: •i ing ?of Abbott Laboratories v, Gardner, 387 U.S. 135 (1967) , as p aintiff insists. . hereinafter appears.: . 2. ordinance No. 8.-072, : enacted by the City of Birmingham on December 29, 1 .8 . , ik void and unenforceable because it is in conflict with -he Coble Communications Policy Act of 1984, 47 U_S.C. § 521, e ,es . [hereinafter "Cable Act") , and the Supremacy Clause of the .S. Cdnstitution. 3. Defendant City Is pfermanently enjoined from enforcing or applying Ordinance J. 86-272_ 4. Plaintiff is ent"tled to apply for and may obtain renewal of its cable television '-ranch.±se in Birmingham, Alabama, without having to pay or to age to ;pay, above and beyond the Cable Act five percent franchis fee;2 the City's franchising expenses,3 consultant costs, o I y Other regulatory costs. or 2 47 U.S.C_ § 542(b) . • 3 The defendant reads t o much into the language of 47 U.S.C. § 542 (g) (2) (D) : (g) "Franchise fee" defined For the purpose of this secti n ---- (1) the term "franchi a fee" includes any tax, fee, or assessment of any 3$i d imposed by a franchising authority or other go ernmental entity on a cable operator or cable sub-c ibex, or both, solely because of their status as suc ; (2) the term "franchi- - fee" does not include -- (D) requirements or charges incidental to the awarding or enfo 'ng of the franchise, including payments for bo • , selcurity funds, letters of credit, insuranc= , indetnification, penalties, or liquiUated damage- ; . . ;. . Section 542 obviously oes_ not confer authority upon • • • • fees. • 5. Defendant City i - joi!ned and required to comply with each and every substanti e and procedural requirement in sections 622 and 626 of the Cab e Act ;(47 U.S.c. §§ 542 and 546) pertaining to the cable televis'o franchise fees and renewals. 4 6. The Court Prete is adjudication of plaintiff's claim that defendant has de r ved ; it of its civil rights guaranteed by the :Cable Act n. the Supremacy Clause of the United States Constitution .purslant to •the provision of 42 U.S.C. §§ 1983 and 1988. • DONE this :5th day of May, 1989. tri � A:25-:"ejl-a".4-v%.1. SENTOR .746;" • • • the franchisor to impose unilate' ally upon an applicant consultant costs in. an unlimited amoun , which may not be passed through to subscribers (47 U.S.0 § 542 (c) ) , as a condition to the grant of a reneWal franchise. Tested by the maxim Noscitur A Sociis, the Court is of the opiqi un that it would be an aberrant construction of the: phrase 'incid-ntaii to the awarding . of the franchise," in: its context, to :conclude that the phrase • embraces consultant fees incurre{i -oley• by the City. 4 It was conceded by de� endaht at oral argument that Ordinance No. 86-272 was enactdd prior to the ascertainment of needs and interests: and prior to the ;submission of plaintiff's proposal balancing needs and int tsts against costs. Thus, such ordinance is uneinforcable e ause its enactment is in• irreconcilable conflict with h- procedural requirements of section 626 of the Cable Act (47 1 .S.C. § 546) . f 7281LARKIN HOFFMAN LAN 13TH SOUTH 896 3833 03.12.199 I5834 P. 2 0 • kRUECalVEO Hy • • At 480 tRw w al audpmMl to r ddi aN • RUSING & LOPEZ Ptitgb $fth Yztr ict Or . FILE Vt:a�— BE ,.�' OPY DISTRICT OR i • I 0 i ROBIN CABLE SYSTEMS, L.T. , etc. , ASK U S QISTRt;Ut1 iR,STt;lCY'OF A NA Plaintiff JUDGMENT IN Y _ DEPu V THE CITY OF SIERRA VISTA, etc. , pefendltstt;. CASE NUMBER: CIV-93-020•-TING-ACM 0 Jury Verdict.Thie action cams before the Court for to trial by jury. The issue*have been Irlad and the Wry has rendorcd Its verdict. OD Decision by Court.This action came to trial or hearing before the Court. The Leos*have been tried or heard and a decision has bean rendered. ITISORDEREDANDADJUDGED THAT THE Plaintiff's Motion for Summary Judgment is hereby GRANTED and that: the Defendant's Croag4lotion for Sumamry Judgment it hereby DENIED. Judgment is entered in favor of the plaintiffs and against the defendant. June 10, 1993 _ RICAHRD H. WEARS Dia km *Cs IiUSINO. FAWLR. ACM. JIB 4 (Oy/O.pury Clark AIM 0. , FROM LARKIN HOFFMAN LAU 15114SOUTH a96 3833 85.12.1994 15155 P. 3 • - . • " ). .t ' " r Fop LODOED RIVED_...,,.Con IN THE UNITED irrATES DIATRI 3 ' FOR THE DISTRICT OP ARIZ• � UN i 0 ,49 � ; M u � r c�uat �"'�'CA�'�o�l�oo�'CY 9 BY { Row CABLE SYSTEMS, L.P. , etc.') Plaintiff, CIV 93.020 TUC ACH ?v. itiadlVIA BY s THE j NO 141993 T ) IMMO & Cortez Defendant. 8I _____ ' .. .) ORDER 81 i0 I. QVKTWXEW - 11 Fending before the Court are CVOS;-Motion for Summary 12 : Judgment. The central issue in this Case revolves around Section 13 622(q) of the Cable Communications Act, 47 U.O.C. 1 542(q) ("thy I ' 14 Cable•Act„) . IS XX. AIBCtt ZQt( ; ie1 Section 2.2 of the LiCanning hgroanant („Agreement”) 17 I provides an annual lioanea fes which Robin Cable will pay the city 18 of Sierra -Vista anountinq to five percent (54) of Orono Rovenuaa 19 ifrom operation of the cable system in the City of sierra Vista. ZD Section 2.3 of the Agreement taandatoe that itabin Cable reimburse 21 1 Sierra Vista the costs incurred in the liaeneing process not to 221 •xoeed $30,000. Section 2.11 of the Agreement provides that 23 "Cg]rentor and grantee reserve all rights= that they may poseese 34 under the law unless expressly valved herein." 3 2 i Section 2.2 of the Agreement is a parwiamible fee to be t� ;r. arged under 47 U.S.C. 5 542('b) . section 2.3 or the Agreement, t 11411.s . 4 F1408 LARKIN HOFFHRH LAY 15TH SOUTH 896 3833 05. 12.1994 15155 P. • however, appeax'a they violate the Cable Act. The tarn ''franchisee fee" is defined broadly to include "any tax, fee, or asseaneament of 2 any kind imposed by a franchising authority or other government entity on a cable officer or cable subeecriber, . ." 47 U.S.C. 4 a $42(g) (1) . The exceptions listed under 47 V.G.C. $ 542(g) (2) appear to be narrowly tailored. Section 542(q) (2) (D) allows a 6 ' municipality to make charges "incidental to the awarding . . . of 7 the franchise . . . ." 47 U.s.C. ; 542(9) (2) (p) . A fee of up to A $30,000 is more than incidental. Any eubetantiel fee charged on top 9 of the annual license fee is inconsistent with the Cable Act. 10 The defendant contende that the plaintiff waived or is 11 estopped from asserting its legal rights. This is not a valid 12 argument. By letter dated August 11, 1992, Robin Cable expressly 13 objected to Section 2.3 of the Agreement. By the very terms of the 14 reservation of rights clause, cited above, Robin Cable did not waive 15 its right to object to this provision. There is nothing expressed le in the contract which shows that Robin Cable waived or is eatopped 17 from asserting its statutory rights. is rix, rataMEXQX ,g Accordingly, IT IS ORDERED AS FOLLOWS: 20 'i 1) That the Plaintiff's Motion for Summary 1udgment in 21 heretby GRANTED and that the Defendant's cross-motion for Summary 22 Judgment is hereby DENIED: 33 2) That Section 4.17 of ordinance 909 is void and 24 unenforoeable because it Lee violhtive of the cable Act; 75 3) That section 2.3 of the License Agreement la void and 26 • 2 AD 72 *+s21 • • FROH LRRKIH HOFFMAN LRY 15TH SOUTH 896 3833 05.12.1994 1SIS6 P. 5 unenloraeabl•r 1j • 4) That the defendant is permanently enjoined from 2 ' enforcing or applying paragraph 40.7 of Section 4 of Ordinance 909 3 ' land Section 2.3 of the Licensing Agreement. 4 S fl) That Judgment be entered accordingly. 7 DATED this b�.,. day of June, 110T. 8 ; 81 10 11 - r ALFRED() C. . k U d". 12 Senior Judge 19 /OS 14 15 10 17 i5 12 i _ _ 2G 21 E 22 23 24 25 28 3 AO t2 laav 8413 • *MMEHD+tM • 1 UNITED STATES DISTRICT COURT DISTRICT OF MASSACHUSETTS C.A. NO. 92-40117-GN TIME WARNER ENTERTAINMENT COMPANY, L.P. , ) Plaintiff, ) ' Yr ; WILL BRIGGS, ALAN' RICH, WILLIAM GEFFERT, )ANNE KILL? and JOSEPH MAGA, as they ) 10‘11 .4are Members of the Board of Selectmen of ) the Town of Athol and not individually; ) THE TOWN OF ATHOL, MASSACHUSETTS; ARTHUR ) REPPAS, JANE PIERCE and WILLIAM HOWE, as ) they are Members of the Board of ) Selectmen of the Town of Orange and not ) individually; and THE TOWN OF ORANGE, ) MASSACHUSETTS, ) Defendants. ) ) MEMORANDUM OF DECZs nu GORTON, a. Plaintiff, Time Warner Entertainment Company, L.P. ("Warner Cable") , commenced this action on July 17, 1992 against the members of the Boards of Selectmen of the Towns of Athol and Orange in their official capacities (the "Boards") as well as against the Towns of Athol, and Orange (the "Towns") for injunctive and • :declaratory 'relief; Warner cable alleges that Wawa *regulating the issuance of cable television licenses, which were enacted by each of the Towns (the "Bylaws") , violate the rights of Warner Cable under the United States Constitution and are inconsistent with 47 U.S.C. SS521-556 (198a) (amennded by Cable Television 1 -�� Consumer Protection and competition Act of 1992, Pub.L.No. 102-385, 106 Stat. 1460) (the "Cable Act") and M.G.L. 0.166A. on October 19, 1992, Warner Cable and the Boards reached an agreement on the terms for renewal of Warner Cable's cable television licensees with the Towns. On October 20, 1992, the Boards voted to grant the renewed licenses (the "Licenses-") .2 Certain portions -of the Licenses, however, are inconsistent with the Bylaws. Pending before this Court is Warner Cable's Substitute Motion for Partial Summary Judgment and Entry of Declaratory Judgment (the "Motion for Summary Judgment") , in which Warner Cable requests that the Court grant it summary judgment on Counts III, IV and V of its Verified Complaint (11complaint") and declare that: (1) specific portions of the Bylaws are preempted by federal and state law; (2) the Licenses are valid, binding and enforceable; and (3) any specific terms of the Licenses shall be enforceable if in conflict with any provisions of the Bylaws.2 t In Paragraphs 44 and 45 of its Proposed Findings of Fact and Conclusions of Law, Warner Cable states that the Boards granted "Renewal Agreement(sj," which term is defined in the Proposed Findings as "agreenent[s] on the terms for renewal of the . . : License(s] . " The Court presumes that the Boards, in effect, granted the renewed licenses. 2 Counts I and Tx of the Complaint, which allege that the Towns violated Warner Cable's rights in denying its application for renewal, are now moot because the Boards have since granted the Licensees. 2 • I. WARNER CABLE'S MOTION FOR SUMMARY JUDGMENT ON COUNTS III, IV AND V or ITS COMA/NT. Summary judgment shall be rendered where the pleadings, discovery on fila, and affidavits, if any, show "there is no genuine issue as to any material fact and . . . the moving party is entitled to a judgment as a matter of law." Fed.R.Civ.P, 56(o) ; Griggs-Ryan v. Smith, 904 F.2d 112, 115 (let Cir. 1990) . Defendants have not oppose the Motion for Summary Judgment and have not filed a statement of contested material facts. Therefore, pursuant to Rule 56.1 of the Local Rules of the United States District Court for the District of Massachusetts, the facts set forth in Warner cable's statement of uncontested material facts are deemed admitted by defendants.3 A. COUNT III - In Count III of its Complaint, Warner Cable contends that the Bylaws "are inconsistent with the Cable Act and are therefore preempted . . . ." (Complaint 541) . The Cable Act provides, in pertinent part; (A)ny provision of law of any State, political subdivision, or agency thereof, or franchising authority . . . which is inconsistent with this chapter shall be deemed to be preempted and superseded. 47 U.S.C. 5556(c) . Not all of the Bylaws, however, are inconsistent with the cable Act. Therefore, Warner Cable's Motion for Summary Judgment 3 Warner Cable has submitted its Rule 56.1 statement of uncontested material facts in the form of proposed findings of fact. 3 • • on Count III of its Complaint is allowed only with respect to those provisions of the Bylaws that are inconsistent with the Cable Act. Those inconsistent provisions are set forth in Section II of this Memorandum of Decision (the "Decision") . In all other respects, Warner Cable's Motion for Summary Judgment on Count IYY of its Complaint is denied. • B. COUNT IV - In Count IV of its Complaint, Warner Cable alleges that certain parts of the Bylaws compel speech in violation of Warner Cable's rights under the First and Fourteenth Amendments to the United States Constitution and Article XVI of the Massachusetts Declaration of Rights. Those particular parts of the Bylaws, however, also contravene federal statutory law, and are preempted for that reason. Therefore, the Court need not and does not reach the constitutional issues raised by Warner Cable. SDQCtQr Motor Service, Inc. v. McLauchlin, 323 U.S. 101, 105 (1944) - (where the Supreme. Court stated: "If there is one doctrine more deeply rooted than any other in the process of constitutional adjudication, it is that we ought not to pass on questions of constitutionality . .. unless such adjudication:is unavoidable..") • • • • Warner. 'Cable's Motion for Summary Judgment on Count IV of the Complaint is accordingly denied. C. COUNT V In Count V of its complaint, Warner Cable contends that "[t]he Bylaws abridge the Massachusetts Home Rule Amendment because theyera inconsistent with the regulatory 4 structure established by Chapter 166A (the State cable television statute) ." (Complaint 146) . The Massachusetts Home Rule Amendment provides, in pertinent part, that a town ". . . may, by the adoption . . . of local ordinances or by-laws, exercise any power or function . . . which is not inconsistent with the constitution or laws enacted by the general court . .. . " Mass. Const. Am. Art. 89, S6. The Board of Selectmen of a town is made the "issuing authority" for cable television licenses by M.G.L. c.166A, S1(d) . In its Complaint, Warner Cable maintains that, as a whole, the Bylaws, which were enacted through Special Town Meetings in Athol and orange, impermissibly encroach on the authority of the Boards of the Towns in their capacities as "issuing authorities." In its Memorandum in Support of its Motion for Partial Summary Judgment and Entry of Declaratory judgment ("Warner Cable's Memo") , however, Warner Cable acknowledges _that its Complaint challenges certain provisions of the Bylaws that do not deviate materially from the provisions of the Licenses. Warner cable further states that the issues relating to such non-deviating provisions are moot. Warner Cable 's Memo at 19 n.10. Therefore, with one specific exception described in the next paragraph and in Section II a. below, the Court denies Warner Cables Motion for Summary Judgment on Count V • of its Complaint because to grant the motion in full would be to rule that the Bylaws as a whole improperly impinge on the authority of the Boards, A conclusion that Warner cable acknowledges it is no longer necessary to reach. 5 Warner Cable's Motion for summary Judgment on Count V of its Complaint with respect to the first sentence of Section 2 of the Bylaws (quoted in Section II a. below) is allowed because that sentence infringes on the powers specifically granted to the Boards as "issuing authorities," and for that reason is invalid. II. PORTIONS 01 TBB BYLAWS INCONSISTENT WITH PLDEItAL OR STATS LAW. Warner Cable requests that the Court declare twelve specific provisions of the Towns' Bylaws preempted by and, therefore, unenforceable under the Cable Act or M.G.L. c.166A.4 The Court- addresses and rules upon each of those specific requests as follows: a. The first sentence of Section 2 of the Bylaws, which states: Any cable television license hereafter granted, or renewed or extended shall expire no later that [sic) six (6) years from the effective date of said grant, renewal or extension. That provision of the Bylaws is inconsistent with the Boards' authority, under :M.G.L. c. 166A, 513, to determine the renewal period for a cable license. Section 13 of chapter 166A providers "Any license issued hereunder may be renewed after hearing by the 4 Although Warner Cable has requested that the court declare parts of the Bylaws preempted and unenforceable under the Cable Act And M.G.L. c.166A, the Court addresses Warner Cable's request in the disjunctive rather than it the conjunctive. 6 issuing authority for additional periods not to exceed ten years." Because of this inconsistency, the first sentence of section 2 of the Bylaws is preempted and declared unenforceable. b. The last [three] sentences of Section 2 of the Bylaws, which state: In. the avant the Licensee and the Issuing Authority are unable to arrive at mutually acceptable amendment provisions, a single arbitrator acceptable to both parties, shall be appointed by the Issuing Authority. The decision of the arbitrator shall be binding by (sic) both parties. All costs of arbitration shall be borneby the Licensee. That provision of the Bylaws is inconsistent with 47 U.S.C. S045(b) and 555, which permit, under certain circumstances, a cable operator whose request for modification of a license has been denied, to seek judicial review of the denial. Because of this - inconsistency, the last three sentences of Section 2 of the Bylaws. are preempted and declared unenforceable. • c. The first sentence of Section 3 of the Bylaws, which states: The Licensee shall construct the CATV system in such a way that it is capable of delivering all signals and services to all homes businesses and institutions within the Town that are served by electric power lines. 7 That provision of the Bylaws is inconsistent with the license renewal requirements set forth in 47 D.S.C. $546. The Cable Act requires a town to analyze a cable operator's renewal proposal on a case by case basis. When a cable operator submits a renewal proposal, a town must consider, among other things, whether "the operator's proposal is reasonable to meet the future cable-related community needs and interests, taking into account the cost of meeting such needs and interests." 47 O.s.c. 5546(c) (l) (.p) . The first sentence of Section 3 of the Bylaws eliminates case by case consideration of a cable operator's renewal proposal by mandating the service areas for a cable license, irrespective of the demand for cable in and the costs of providing cable to such areas. Consequently, this portion of the Bylaws is inconsistent with the Cable Act and, therefore, it is preempted and declared unenforceable. d. The words "and service" in the second sentence of Section 3 of the Bylaws which sentence states in full: "There shall be an identical pattern of installation and service charges for all Subscribers." The Cable Mit prohibits a town from regulating cable service rates except in limited circumstances. 47 U.S.C. S543 (a) . If such circumstances do not exist in the present case, the words "and service" are preempted. The Cable Television Consumer Protection and Competition Act of 1992, Pub.L.No. 102-385, 106 Stat. 1460 (the "Amended Cable 8 Act") , which was enacted October 5, 1992, significantly amends certain provisions of 47 U.S.C. 5$521-559. Although most provisions of the Amended Cable Act took effect 60 days after the date of enactment (December 4, 1992) , Pub.L.No. 102-385, 528, 106 Stat. 1503, the section amending 47 U.S.C. 5543 ("Regulation of Rates") , Pub.L.No. 102-385, 53 (a) , 106 stat. 1464, takes effect 180 days after the date of enactment (April 3, 1993) . Pub.L.No. 102- 385, 53 (b) , 106 Stat. 1471. Because the Licenses at issue in the present case extend beyond •April 3, 1993, the Bylaws relating to the regulation of rates are addressed here under the statute as it reads now ("Pre-amendment 5543") and as it will read on and after April 3, 1993 ("Post-Amendment 5543") . Under Pre amendment 5543, a town could regulate rates only "in circumstances in which a cable system [was] not subject to effective competition." 47 U.S.C. 5543(b) . The Federal Communications Commission ("FCC") determined that "effective • competition" would be deemed to exist where any three "off-the-air" broadcast signals (signals transmitted by a local television station and received by a consumer by means of a home antenna) were available to the community in question. ,gee Implementation ofthe ' gzoyisions of the Cable, Communications Policy Act of 1984, 50. Fed.Reg. 18,637, 18,648-.18, 650 (1985) . It is apparent that "effective competition", as that phrase is used in Pre-amendment 5543, does, in fact, exist in the Towns. j e Warner Cable's Memo at 26. Therefore, the Towns are not permitted to regulate cable service rates under Pre-amendment 5543. 9 • Post-amendment S543 authorizes much broader rate regulation by towns. The FCC, however, is required, within 180 days of enactment of the Amended Cable Act, to prescribe regulations to ensure that the rates for basic cable service are reasonable. Pub.L.No. 102- 385, §3(a) , 106 Stat. 3465. Promulgation of such regulations is a prerequisite to any regulation of rates by a town under Post- amendment §543. . Furthermore, before a town can 'regulate rates under Post-amendment 8543, it must file with the FCC a certification that: 1) it will adopt regulations consistent with the regulations promulgated by the FCC, 2) it has the legal authority to adopt regulations, and 3) its procedures for rata regulation provide for consideration of the views of interested parties. The FCC can disapprove of a town's certification. Pub.L.No. 102-385, 53(a) , 106 Stat. 1464-1465. The Towns, therefore, may not attempt to regulate cable service rates until the FCC has promulgated regulations and until they have filed certificates with the FCC. Because these preconditions have not been satisfied, the Towns may not regulate cable service rates under Post-amendment §543. Because inclusion of the words "and service" in the second sentence of Section 3 of the. Bylaws constitutes an attempt by the- _ Towns to regulate cable service rates in contravention of both Pre- amendment 9543 and Post-amendment 8543, that portion of the Bylaws is preempted and declared unenforceable. 10 e. The words "at a minimal rate" in the, first sentence of Section 4 of the Bylaws which sentence states in full: "The Licensee shall provide a basic level of service at a minimal rate to any subscriber who shall desire it, and shall publicize that level of service at least twice a year by mailing to each subscriber receiving a higher level of service (sic], and a statement for the- current monthly rate for the service." By including the words "at a minimal rate" in that sentence, the Towns again engage in rate regulation. For the reasons set forth in subsection d. above, such regulation by the Towns is not permitted under Pre--amendment S543 or Post-amendment 5543. Therefore, the words "at a minimal rate" in the first sentence of Section 4 of the Bylaws are preempted and declared unenforceable. f. The last sentence of Section 4 of the Bylaws, which states: At minimum, the basic level of service shall consist of ono channel carrying the programming of • each television network, including the Public Broadcast system; at least two channels carrying independent programming; at least one all news channel; one channel • • regularlycarrying news of Massachusetts, including State •House news; one channel carrying full-time coverage of U.B. congressional deliberations and associated governmental activities; and all local Public Access Channels. That portion of the Bylaws is inconsistent with 47 U.S.C. 5544, which permits a town to establish requirements only "tor 11 broad categories of video programming or other services." 47 U.S.C. 5544(b) (2) (B) . The detailed programming requirements of the last sentence of Section 4 of the Bylaws can hardly be construed as broad categories of video programming. Because of this inconsistency, the last sentence of Section 4 of the Bylaws is preempted and declared unenforceable. • g. The underlined words in the last sentence of section 5 of the Orange Bylaw/, which sentence states: Said sums [paid to the town) shall be payable on or before the fifteenth (15th) day of March of each year, ggnnanigcl by a .sworn and audited statement of the License 's revenues and exnensea at rit,frr lag t o Orange fo X43 vee for hick_ said peymsnt meandered% warner Cable does not explain, nor does this Court understand, how the underlined words are inconsistent with the Cable Act or Massachusetts law, and, therefore, they are not preempted. h. The words "attorney's fees, consultant's fees" in section 15 of the Bylaws, which states: "All charges and fees incidental to awarding, renewing, extending and/or enforcing the License, including, but not limited to, . .. reimbursement to the Town for legal advertising, attorney's fees, consultant's fees . . . shall be paid by the Licensee." This is the only objectionable provision that doss not appear in both the Orange Bylaw and the Athol Bylaw. 12 I That provision is inconsistent with 47 U.S.C. 5542, which limits the annual franchise fee a cable operator can be required to pay to five percent (5%) of the cable operator's annual gross revenues. 47 U.B.C. 5542(b) . The term "franchise fee" is defined broadly to include "any tax, fee, or assessment of any kind imposed by a franchising authority or other governmental entity on a cable operator or cable subscriber, or both, solely because of their status as such . . . ."' 47 U.S.C. 5542(g) (1) . Apparently, there is no dispute among the parties that, under the Licenses, Warner Cable will be required to pay five percent (5%) of its gross revenues to the Towns in franchise fees. fign Warner Cable's Memo at 28-29. Any additional franchise fee imposed by the Towns will exceed the maximum allowable fee. By requiring Warner Cable to reimburse them for attorney's and consultant's fees, the Towns impose a "franchise fee" on Warner Cable, as that term is defined in 47 U.S.C. 5542. Consequently, inclusion of the words "attorney's fees, consultant's fees" in section .6 of the Bylaws contravenes federal law, and, therefore, those words are preempted and declared unenforceable. i. The underlined words in the third paragraph of Section 7 • of the Bylaws, which paragraph states: e The term "franchise fee" does not include "requirements or charges incidental to the awarding or enforcing of the franchise, including payments for bonds, security funds, letters of credit, insurance, indemnification, penalties, or liquidated damages . . . ." 47 U.S.C. 5542(7) (2) (D) . 13 The Licensee shall notify its Subscribers of all performance evaluation sessions by announcement on at least one (1) channel of its cable system as disignated [sic) by Zhe j.ssuina authority, between the hours of 7:Q0 bait, and 2:OQ p.m. , for at least five consecutive days preceding each session. The underlined words of that Section of the Bylaws establish video programming'requirements inconsistent with the provisions of 47 U.S.C. 5544 Om subsection f. above) . Because .of this inconsistency, the third paragraph of Section 7 of the Bylaws is preempted and declared unenforceable. J. The last paragraph of Section 7 of the Bylaws, which states: Any and all reasonable costs incurred by the Town in connection with such evaluation sessions, including, but not limited to, attorney's fees and consultants' fees, shall be reimbursed to the Town by the Licensee. That paragraph again imposes an additional franchise fee on Warner Cable. For the reasons set forth in subsection h. above, the last paragraph of Section 7 of the Bylaws is inconsistent with 47 . D_S.C. 5542, and, therefore, is preempted . and declared unenforceable. k. (1) The word „legitimate" in the second paragraph of Section a of the Bylaws, which states: Neither the Licensee nor any of its officers . ., shall tap [or) monitor . . . 14 any cable . . . for any purpose whatsoever, other than legitimate technical testing or the monitoring of service status, without the prior written consent of all affected parties. The Cable Act contains comprehensive provisions to protect subscriber privacy. Sec 47 U.S.C. S551. Towns, however, may enact laws consistent with 5551 for the protection of subscriber privacy. 47 U.S.C. S551(q)•. The Cable Act permits a cable operator to: . . . use the .cable system to collect [personally identifiable] information in order to- (A) obtain information necessary to render a cable service or other service provided by the cable operator to the subscriber; or (B) detect unauthorized reception of cable communications. 47 U.S.C. S551(b) (2) . Warner Cable again does not explain, nor does this Court understand, how inclusion of the word "legitimate" in the second paragraph of Section 8 of the Bylaws is inconsistent with 47 U.S.C. S551(b) (2) or any other provision of the Cable Act. Therefore, the word "legitimate" in the second paragraph of Section 8 of the Bylaws is not preempted. (2) The second sentence of the fifth paragraph of section 8 of the Bylaws, which states: The maintenance of such information shall be subject to approval by the Issuing Authority, which approval shall not be unreasonably or arbitrarily withheld, provided that 15 • Licensee presents sound business reasons for the need to maintain such information. The information referred to in that sentence is "information that will be maintained regarding both individual Subscribers and the aggregate of Subscribers." (Bylaws, Section 8 at Paragraph 5, Sentence 1) . The sentence in question again relates to the protection of subscriber privacy. The Cable Act sats forth specific requirements for the collection and maintenance of personally identifiable information by a cable operator. 47 U.S.G. $551(a) (1) . These requirements address the cable operator's duty to disclose to subscribers the nature of personally identifiable information collected and the length of time such information will be maintained. Thus, these provisions of the Cable Act implicitly recognize the authority of a cable operator to maintain personally identifiable information, without having to obtain the approval of the Issuing Authority. Consequently, the second sentence of the fifth paragraph of Section S of the Bylaws, which subjects the maintenance of such information by Warner Cable to Board approval, is inconsistent with 47 U.S.C. S551, and, therefore, that sentence is preempted and declared • • unenforceable. 1. section 9 of the Bylaws in its entirety (the "Most Favored Community status" Section) , which states: The Licensee shall offer to the residents of Orange [Athol] any and all cable television services and/or programming available to any other 16 1 Massachusetts community with a comparable subscriber base or population served by the Licenses, other than off the air signals Unobtainable in Orange [Athol] . If in providing service to any surrounding uncabled communities with population densities comparable to that of Orange [Athol] , the Licensee offers a lower monthly rate than that in • effect in Orange [Athol] at the time, the Licensee shall adjust the Town of Orange [Athol] rate to be the •same as the lowest rate in any such community or less. That Section of the Bylaws is inconsistent with at least two provisionsof the Cable Act. Section 9 of the Bylaws attempts to regulate rates in a manner inconsistent with both Pre-amendment 5543 and Post-amendment 5543 (,egg subsection d. above) . Section 9 also attempts to establish requirements for video programming, thereby contravening 47 U.S.C. 5544 (See subsection f. above) . Because of these inconsistencies, Section 9 of the Bylaws is preempted and declared unenforceable. III. CONTLICTS BETWEEN THE LICENSES AND THE BYLAWS. Time Warner also requests that the Court declare that: (a) the Licenses are valid, binding and enforceable and (b) any specific terms of the Licenses are enforceable over any provisions of the Bylaws where they are in conflict. In that regard, the Court rules: a. None of the defendants contends that the Licenses are invalid, non-binding or unenforceable. Because there is no dispute 17 among the parties AS to status of the Licenses, the Court refrains from assessing their validity. b. In Section II of this Decision, the Court has preempted and declared unenforceable numerous provisions of the Bylaws because of their inconsistency with federal or state law. As a result, many of the conflicts between the Licenses and the Bylaws have been eliminated. Warner Cable does not contend that any provisions of the Bylaws not addressed in section II of this Decision ars inconsistent with federal or state law. Absent such- inconsistency, the court is without authority to declare that specific terms of the Licenses are enforceable if in conflict with any provisions of the Bylaws and, therefore, declines to so declare. VI. Conclusion 2. Warner Cable's Motion for Summary Judgment on Count III of its Complaint is allowed with respect to those provisions of the Bylaws preempted by the Cable Act as set forth in Paragraph 4 below. In all other respects, Warner Cable's Motion for Summary Judgment on Count III is denied. 2. Warner Cable's Motion for Summary Judgment on count IV of its Complaint is denied. 3. Warner Cable's Motion for Summary Judgment on Count V of its Complaint is allowed with respect to the provision of the Bylaws addressed in Section II a. of this Decision. In all other 18 respects, warner Cable's Motion for S.uamary Judgment on Count V is denied. 4. The provisions of the Bylaws addressed in Section II a. , b. , c. , d. , e. , f. , h. , i. , j . , k. (2) , and 1. of this Decision are hereby preempted and declared unenforceable. NATHANIEL M. RTON UNITED STATES DISTRICT JUDGE Dated: January NI 1993. • • 19