HomeMy WebLinkAboutII- ISO Report INSURANCE SERVICES OFFICE
(ISO)
CLASSIFICATION DETAILS
AND
IMPROVEMENT STATEMENT
Background:
On June 21, 1999, the City Manager received a letter from the ISO in response to
the Fire Departments request for information regarding the 1997 evaluation of the
City of Ocoee. The letter has prompted a number of questions that will be addressed
by this document.
In 1997, the ISO performed a routine evaluation of the City of Ocoee's public fire
protection classification. This process is normally performed on a routine ten year
cycle, or more frequently if significant changes have been made to the City's fire
fighting force, population or built upon properties. The evaluation process is based
upon a series of complex formulas used to determine a numerical rating for the Fire
Department which in turn is used by insurance underwriters to determine fire
insurance rates for properties located within the City.
The process of evaluation is comprised of three main categories; Receiving and
Handling Alarms, Fire Department and Water Supply. Each of these main
categories are then broken down into sub-categories with a point value assigned to
each. The sub-categories are then added together to equal a "total credit" from
which the numerical "classification" is derived.
In the case of the City of Ocoee, the classification is a 4/9. This "split" classification
generally means that residential properties located within 1000 feet of a fire
hydrant would receive a Class 4 rating for insurance purposes. Properties located
more than 1000 feet from a fire hydrant would be rated at a Class 9.
In March 1998, the ISO was requested by the City to re-evaluate the protection
classification due to the fact that the two new fire stations, an aerial ladder truck,
• and additional personnel were added to the fire fighting force. Based on the 1998
evaluation the Fire Department staff began to map out a plan to correct noted
deficiencies. In late April of 1999, the Fire Department learned that a document
entitled "Fire Insurance Classification Improvement Statements" was available by
request to assist in this task of correcting deficiencies. A letter was immediately
drafted requesting the information that detailed the deficiencies and corrective
actions required.
Discussion:
The following are deficiencies listed in the Improvement Statement and the
subsequent actions the Fire Department has taken to correct them.
Receiving and Handling Alarms
Item 1 Telephone Service
Deficiency: Directory Listing
Action: Arrangements have been made with the telephone company to
add required numbers and text to next years directory.
Item 2 Dispatch Circuits
Deficiency: Back up circuit with emergency power to all stations.
Action: Two alternatives have been explored to correct this area. The first
is a back up radio system, and second is a "ring down" telephone
circuit in the City's new telephone system. The costs are being
evaluated for both alternatives.
Fire Department
Item 1 Engine Company
Deficiency: Lack of one (1) engine company and required equipment on existing
engines.
Action: The addition of an engine company to Fire Station One is addressed
in the Community Fire Protection Strategic Plan. A minimum
expenditure from the Departments operating budget will bring all
existing engines up to 100% credit in this area.
Item 2 Reserve Pumper
Deficiency: Lack of required equipment on the reserve engine.
Action: A minimum expenditure from the Departments operating budget will
bring the reserve engine up to 100% credit.
Item 3 Ladder Service
Deficiency: Lack of required equipment and only partial credit is awarded due
to the apparatus is primarily used as an engine company.
Action: A minimum expenditure from the Departments operating budget for
tools and equipment will improve the credit. The Strategic Plan
recommends that the ladder is re-assigned to the new Main Fire
Station, staffed with a company, and deployed as a truck company.
This will increase the credit to nearly 100%.
Item 4 Reserve Ladder
Deficiency: Lack of a reserve ladder truck
Action: It is not practical or cost effective to provide a reserve ladder truck.
The heavy rescue squad has been purchased and outfitted with the
necessary tools and equipment to receive full credit as a Service
Company. This will provide the City with partial credit in the
reserve ladder category.
Item 5 Station Distribution
Deficiency: Lack of adequate stations to place all properties that are protected
within 1 % miles of a fire station.
Action: The Strategic Plan recommends the relocation of Fire Station One
and the building of a sub station in the northwest portion of the City
to provide maximum station distribution. It is not cost effective or
practical to provide a fire station within 1 %x miles of every property
in the City. It is the goal of the Strategic Plan to achieve 95%
compliance in this category.
Item 6 Company Personnel
Deficiency: Lack of adequate staffing
Action: The Fire Department has begun to address this issue during the
past two budget submissions. Six fire fighters have been added to the
work force since the evaluation, each receiving .63 credits,
representing 1.26 points in this category. The Strategic Plan
recommends the addition of one engine company and a Battalion
Chief position, which would add 2.52 points to this category.
Additional personnel increases in future years will continually add
to the total points, which may exceed 15.00.
Item 7 Training
Deficiency: Lack of adequate pre-fire planning and training records, as well as
lack of adequate training facilities and training staff.
Action: The Fire Department has added a staff position that
is responsible for the training coordination. A pre-fire planning
program has been designed and implemented to meet the
requirements. Training records are now retained via an automated
program, with a published training program meeting the ISO
guidelines. The Department has joined the Central Florida
Emergency Services Institute in an effort to receive credit for
adequate training facilities. The Strategic Plan recommends a
Training Facility is constructed in conjunction with Fire Station Two.
The Plan also recommends the exploration of possible partnering
with other West Orange municipalities in the construction of the
facility. Implementation of the recommendations will considerably
increase credit in this category of the grading schedule.
Water Supply
Item 1 Water System
Deficiency: Lack of adequate main capacity and hydrant distribution
Action: There are several areas in the central section of the City that do
not have adequate main size and/or hydrant distribution to meet
required fire flows. Discussion with the Public Utilities Department
will take place to determine if it is cost effective to correct this
deficiency.
Item 2 Hydrant Inspection Records
Deficiency: Lack of adequate hydrant inspection records
Action: A hydrant inspection, maintenance and record program has been
developed and implemented. It is expected to earn an additional
1.26 credits to receive maximum points in this sub-category.
Conclusion:
The Fire Department has been working to correct deficiencies indicated in the ISO
evaluation. Record keeping items are currently being integrated into the CISCO
Computerized Dispatch and Record Keeping system, which only became operational
in June 1998. Equipment and material shortfalls have been identified and will be
corrected as budget resources are made available.
City of Ocoee
Community Fire Protection
Strategic Plan
Submitted by:
Ronald D. Strosnider
Fire Chief
July 14, 1999
Table of Contents
I. Executive Summary page 1
II. Background page 2
Fire Stations and Apparatus page 2
Personnel page 3
Services page 3
III. Service Activity page 4
- Calls for Service page 4
Distribution of Calls page 4
IV. Service Standards page 5
— ISO Requirements page 5
Industry Standards page 5
V. Future Needs page 6
Growth Projections page 6
Fire Station and Apparatus Projections page 8
Personnel Projections page 10
Level of Service page 10
VI. Objectives page 11
CITY OF OCOEE
COMMUNITY FIRE PROTECTION
STRATEGIC PLAN
I. Executive Summary
The Ocoee Fire Department, in conjunction with the city administration, has
developed a total concept strategic master plan for a community-wide balanced and
cost-effective fire control strategy that takes existing conditions and anticipated
overall community growth into consideration.
The Ocoee Fire Department has developed programs, procedures, and organization
for preventing the outbreak of fires in the community and to minimize the danger to
persons and damage to property caused by fires that do occur. The Department also
shall carry out other compatible emergency services as mandated.
The Ocoee Fire Department's goals and objectives establish the level of service to be
provided in the community. The goals are policy statements of organizational
purpose or intent. They describe ends toward which the department is working.
Objectives, on the other hand, are specific interim results that are expected within a
given time; in this sense they are milestones. Goals and objectives address the
current status of fire and emergency medical services and outline measurable
increments of change toward the desired status. Each time an objective is achieved,
the level of service moves closer to a given goal. Goals and objectives are
independent of the means of accomplishment; they state what to do, not how to do
it.
Fire protection goals define the levels of service and acceptable risks that meet the
unique needs of our community. They form the basis for fire protection "standards,"
which are established as objectives. Objectives define the standards for community
fire protection and are used to measure progress toward the attainment of goals.
City of Ocoee
Community Fire Protection Strategic Plan DRAFT
The goals of the Ocoee Fire Department are to:
Provide adequate fire protection at an acceptable cost to the taxpayer.
Reduce fire risks through fire inspections, code enforcement and public
education.
Control fire losses through an aggressive training program, and maintaining
appropriate suppression equipment, apparatus, response times and
manpower.
Achieve fire safety awareness at all levels of the community through
educational outreach programs.
Provide emergency medical advanced life support services.
Provide emergency management guidance and direction during natural
and man made disasters that effect our community.
Reduction of the ISO classification to the lowest possible extent, in the most
cost effective way.
II. Background
Fire Stations and Apparatus:
The Ocoee Fire Department operates from three stations, Station One located on
Bluford Ave. in the center of the City, Station Three located on Maguire Rd.
covering the area south of State Road 50, and Station Four located on Clarke Rd.
covering the northeast area. Station One is a four bay station housing six (6)
firefighters that man a pumper and heavy rescue vehicle, and two (2) fire inspectors
for a total of eight (8) personnel. Station One which was constructed circa 1974 is
approximately 24 years old, and is approximately a 8,100 square foot facility that
houses a pumper, heavy rescue vehicle, reserve rescue vehicle, rescue boat, disaster
trailer, equipment, living quarters and offices.
City of Ocoee 2
Community Fire Protection Strategic Plan DRAFT
Station Three and Station Four are identical facilities constructed in 1997 and
occupied in January of 1998. Both stations are 6,100 square foot facilities with three
bays, a police substation, living quarters and storage areas. Both stations house
four (4) personnel with the ability to accommodate two additional personnel at a
later date. Station Three houses a first run pumper, and a reserve pumper. Station
Four houses a aerial/pumper, a woods truck and a reserve rescue vehicle.
Fire Station One is currently being utilized to its capacity accommodating the
maximum number of personnel and vehicles for which it was designed. A office
trailer is currently being leased to ease the overcrowding of Fire Station One and
accommodate three (3) chief officers and three (3) clerical personnel until Fire
Station One can be relocated.
Personnel:
' The Fire Department normally operates on three shifts with 14 personnel on duty
24 hours and off duty 48 hours. The Fire Chief, Assistant Fire Chief, Support Chief,
two Fire Inspectors, two full time and one part time clerical personnel normally
' work 8:00 a.m. to 5:00 p.m. each weekday. The current authorized headcount in the
Fire Department is 50.
' All fire department personnel are certified as Emergency Medical Technicians
(EMT) and are trained in Basic Life Support (BLS). The department has a dual
response with Health Central Ambulance service that provides Advanced Life
' Support (ALS) and emergency transportation to medical facilities.
Services:
' Public fire protection services include, but are not limited to, fire suppression, fire
prevention, fire investigations, public fire safety education, disaster management,
rescue, emergency medical services, technical rescue response, and response to
other emergencies as needed. Other services provided by the Ocoee Fire Department
include public education initiatives such as the Community Emergency Response
Team (CERT) program, pool safety and portable fire extinguisher classes. Public
service programs such as home safety surveys, smoke detector installation, juvenile
fire setters intervention, children's burn camp and People with Special Needs (PSN)
registry provide both education and mitigation to the community.
City of Ocoee 3
Community Fire Protection Strategic Plan DRAFT
On a typical call for service, one pumper and rescue vehicle with a full complement
of six firefighters are deployed. On structure fires, accidents with entrapment and
commercial fire alarms, two pumpers and a rescue vehicle with a complement of 10
y firefighters and a chief officer are normally dispatched. The Ocoee Fire Department
maintains mutual aid agreements with all surrounding fire departments in the
Central Florida area. The City maintains a full service fire protection contract with
a
the Town of Windermere. The Department also has a two year contractual joint
response agreement with Orange County for unincorporated areas adjacent to the
City limits through September 2000.
a
III. Service Activity
Calls for Service:
Fire Department activity levels have been increasing over the last several years as a
result of additional land development and population growth. As shown below, the
total annual Calls For Service (CFS) for fire and Emergency Medical Services (EMS)
combined have increased dramatically at a rate equal to the overall population
growth. Much of this increased activity is due to additional requests for emergency
medical services, primarily to residential areas. Department activity currently is
averaging 268 CFS per month. Between 1995 and 1998 an increase of 26.2% in CFS
has been experienced in the City.
1998 1997 1996 1995
Ocoee 3223 2885 2731 2380
' Distribution of Calls:
In order to ascertain the relative incidence of service activity provided to residential
vs. Non-residential users, historical CFS must be examined to determine the
general location and type of call received. These amounts include institutional and
governmental CFS, although their incidence is not believed to significantly affect
relative percentages. All calls for roadway and miscellaneous assistance have been
split in what is historically believed to represent their relative incidence by location.
' Using the last three years data as most representative of anticipated trends, an
average split of 72.33% residential vs. 27.67% non-residential is believed to fairly
allocate total CFS.
City of Ocoee 4
Community Fire Protection Strategic Plan DRAFT
IV. Service Standards
ISO Requirements:
Fire services have the added complexity of meeting nationally recognized ISO
standards which determine overall insurance rates throughout the community.
These standards are related to not only the physical size of the community (to
ensure adequate response times to emergencies) but also are equipment-related as
well.
In addition to providing adequate personnel to handle various service requests, the
fire station must be within 1.5 miles of it's service area to respond to these calls to
maintain ISO property insurance ratings in the community.
Other service standards in addition to personnel, equipment, and response times
are commonly used to determine the adequacy of fire/EMS services. One typical
determinant is the ability of the Fire Department to suppress various types and
potential intensities of fires based upon building risk factors. A single family
residential fire, for example, would be easier to contain than a large scale shopping
center fire. Different risk levels are assigned to a range of building classifications
based upon use, bulk, height, and building standards. These, in turn, are related to
the ability of the community to deploy appropriate personnel, equipment, and water
capacity to the fire location.
Industry Standards:
Time is another factor often utilized in the evaluation of public fire protection. It is
generally considered that the first arriving piece of apparatus should be at the
emergency scene within 5 minutes of the sounding of the alarm.
Five minute response time is based on studies which estimate the time for a fire to
"flashover" from its inception is between 8 and 10 minutes. The study also estimates
discovery and reporting of the fire takes between 3 and 4 minutes until the time of
dispatch of fire units. This allows a 5 to 7 minute response time of the fire units.
Considering that the time required for flashover in structural fires with standard
fuels is typically about seven minutes, the apparatus and firefighters must arrive
and get operating very quickly.
City of Ocoee
Community Fire Protection Strategic Plan DRAFT 5
As a practical matter, this response time standard (5 minutes) is also based upon
recognized industry standards not only having to do with property protection, but
also medical standards. In each case, it is necessary to reach property and persons
awithin this time frame to maximize the effectiveness of fire suppression activities
and/or emergency medical care.
Based upon recent experience, the Fire Department can maintain the 5 - minute
response standard within current City limits, with the exception of the northwest
sector of the community. This area of the City is anticipated to absorb the majority
of low-density residential and industrial growth. Accordingly, a fourth fire station
will need to be provided in this area to maintain service standards for new
development.
Time is a factor that must be reckoned with and considered in all planning for
providing public fire protection, but it should not become the only assessment factor
for public fire protection.
V. Future Needs
Growth Projections:
+ During the last several years, the City has taken an active approach to annexation
of additional land areas. In agreement with the County, a Joint Planning Area has
been agreed upon which will ultimately enable the City to expand its boundaries in
+ all directions.
It is projected that the same growth patterns will continue in the future as depicted
on the Future Land Use Map of the Comprehensive Plan. Although, most near-term
residential growth is anticipated to continue to occur in the northeast and southern
sections of the City, an increasing amount of residential development is also
+ anticipated to occur in the north and northwestern sections of Ocoee once the
Western Beltway is completed and utilities are available to this area.
a Based on these projections, it is apparent that a majority of the population growth
will occur in the north and south portions of the study area. The most dynamic
growth areas are located along the Clarcona-Ocoee Road and Maguire Road
a corridors, while pockets of population growth are also projected to occur adjacent to
Clarke Road, SR 50, Ocoee-Apopka Road and Old Winter Garden Road.
+ City of Ocoee 6
Community Fire Protection Strategic Plan DRAFT
Year 2020 Dwelling Unit Projections :
Single Family 1997 - 10,736 2020 - 22,270 change - 11,534
Multi Family 1997 - 967 2020 - 4,916 change - 3,949
Total 1997 - 11,703 2020 - 27,186 change - 15,483
+ Based on the dwelling unit projections for single family and multi-family, the total
population projection for the city and immediate surrounding areas is estimated to
be 75,918 for the year 2020.
Growth in industrial employment, which comprises about 20 percent of the total
employment growth to 2020 in the city, is anticipated to be concentrated in the
industrial area west of Kissimmee and Maguire Roads, bounded by SR 438 and SR
50. This area contains distribution centers, such as SYSCO, as well as activities
related to the Florida Auto Auction; increases in employment here will likely be of
+ the same industrial nature. The construction of the Western Beltway in this sector
of the City is expected to make a substantial contribution to its status as a regional
distribution center.
New employment in this corridor will consist of commercial activities related to the
Lake Lotta Development of Regional Impact (DRI), medical professional offices and
other related activities near Health Central Hospital, and commercial developments
directly adjacent to SR 50. Commercial and service employment growth is also
projected to occur along Maguire Road south of SR 50 and between Clarcona-Ocoee
Road and Ocoee Apopka road in northwest Ocoee. The area's prime regional access
will also encourage construction of more office buildings and their related uses, such
as restaurants.
Overall, the city is anticipated to experience a 239 percent increase in employment
from just under 9,000 jobs in 1997 to almost 31,000 jobs in the year 2020, a
substantial departure from recent employment growth rates.
Year 2020 Projected Non-Residential Square Footage
Commercial: 2020 square footage - 7,285,410
Industrial: 2020 square footage - 3,397,680
Total: 2020 square footage - 10,683,090
City of Ocoee 7
Community Fire Protection Strategic Plan DRAFT
Fire Station and Apparatus Projections:
Unlike the Police Department, which can largely provide increased equipment on an
incremental basis, the Fire Department must project its needs based upon a specific
list of capital facilities and equipment which will enable it to maintain adequate
service levels. In order to ascertain the anticipated capital expenditures which will
be required, an analysis of future needs is appropriate.
These needs are based upon the growth trends outlined in the City's Comprehensive
Plan as previously summarized. The actual spatial location of development and rate
of growth, however, will largely dictate the need to deploy personnel and equipment
in a manner which maintains Level of Service standards.
Timing of the acquisition of land and subsequent building construction/equipment
purchases are dependent upon growth rates and revenues available. It is in the best
interests of the community to acquire an appropriate site as quickly as possible to
minimize costs. Construction of Fire Station Two should be timed within the middle
of the development period if at all possible rather than at the end of the
development period to ensure that adequate fire services are maintained during the
development cycle.
Land needs for fire department facilities should be estimated realistically,
recognizing the long-term need for station usage and the expanding role of the fire
department in the community. The general development plans of a community or
area projected for annexation should be reviewed and future station locations
should be identified.
There is a need to relocate Fire Station One to a strategic location in the City. The
facility will require approximately 16,000 to 18,000 square feet to accommodate
response crews and administrative personnel. Anticipated growth along the SR 50
corridor will require increased staffing at Fire Station One to maintain service
standards for this new development. Two first run engine companies will be housed
at the main fire station that will be able to respond within district one, as well as
provide a backup or second response to the other outlying districts. Specialized
equipment and apparatus located at Fire Station One, such as the marine rescue
boat, disaster trailer, and ladder company will benefit all districts within the City,
serving as a "hub" to provide back-up for all other Fire Stations within the City.
Fire Station One will also house the administrative support staff of the Department.
This will include the chief officers, training officer, fire prevention bureau, battalion
chiefs that serve as shift commanders, EMS coordinator and clerical staff. An
Emergency Operations Center (EOC) will be incorporated into the station, providing
all City departments the facility to manage major emergencies and disasters.
City of Ocoee 8
Community Fire Protection Strategic Plan DRAFT
The ladder truck will be relocated from Fire Station Four to the main fire station
and will be manned and operated as a truck company. The heavy rescue squad will
be relocated from Fire Station One to Fire Station Four, and will be manned and
operated as a Service Company, providing backup for the ladder company and city
wide technical rescue services. An additional engine will be needed at Fire Station
Four to replace the ladder truck, now fulfilling engine company services.
A medium duty rescue vehicle capable of transporting patients to area medical
- facilities, and the appropriate staff of two qualified personnel will be required to be
added to Fire Station's Three and Four if the City desires to enter into the
emergency medical transportation service.
As previously identified, there is an absolute need to provide a fourth station in the
northwest sector of Ocoee to maintain adequate ISO distances and 5 minute
response times within this area. Based upon the projected development which is
anticipated to occur within the next twenty years, practically all of the existing
acreage in this area, within the current City limits, is expected to be subdivided for
y low density residential growth. Additionally, commercial and industrial growth is
anticipated to occur along the Western Beltway corridor.
The station itself will initially be designed to mirror Fire Station 3 and 4 to
minimize design costs, and will accommodate a complement of new vehicles, staff,
and equipment. This would include one pumper, one rescue transport vehicle, and
living quarters for six (6) firefighters on each shift (18 total) including associated
furnishings and equipment. Related site improvements such as parking, driveways,
water, sewer, drainage, and landscaping would also need to be provided at the time
of construction.
a
In addition to the fire station a training facility is planned for the Fire Station Two
site. This will be comprised of a training tower, smoke building, burn building,
apparatus yard and classrooms. The training facility will increase ISO ratings, and
provide the Fire Department the ability to train within the City limits.
It is desirable to enter into a partnership with surrounding municipalities in the
construction and use of a joint training facility. Joint facilities permit collective use
of resources and personnel talents. Joint facilities also facilitate development of
cooperative efforts used in mutual-aid and automatic-aid activities. A classroom or
similar lecture facility for in-service or continuing education training should be
available within every fire department.
City of Ocoee 9
Community Fire Protection Strategic Plan DRAFT
Personnel Projections:
Unlike the Police Department, which can improve service levels with incremental
increases in personnel, the Fire Department must add personnel in groups of three
to staff each shift equally with one position. Additionally, the effectiveness of this
additional personnel is largely related to the availability of large pieces of
firefighting apparatus.
A nationally recognized study of firefighting tactics was conducted for comparative
purposes and found; five person fire suppression companies were judged to be 100
percent effective in their task performance, four person companies 65 percent
effective, and three person companies 38 percent effective: six person companies are
judged 20 percent faster than four person companies.
The Ocoee Fire Department has found that four (4) person fire suppression
a
companies to be the best overall manning option, as well as most cost effective. Ideal
manning of apparatus will have four person companies on all engines, ladders and
service vehicles, such as the heavy rescue. Two person crews on transportable
rescue units are standard in the industry.
In addition to the projected need to increase fire suppression personnel, staff
positions need to increase to accommodate the additional operational workload.
Three Battalion Chief positions, one per shift, is required to provide the proper
supervision of on duty personnel, and assume command of all significant
emergencies. The addition of a full time Training Officer is necessary to coordinate
the ambitious schedule, and provide daily training to all personnel. The addition of
Fire Inspector positions will be necessary as commercial and industrial properties
increase inside the city, to stay abreast of inspection and code enforcement
requirements. The addition of an EMS Coordinator will be necessary with the
expansion of medical service to ALS. Statutory requirements, training and quality
control of emergency medical operations will require this as a full time position.
Level of Service:
The Ocoee Fire Department intends to provide efficient, state of the art delivery of
public service to the residents, workforce and visitors to the City, at the most cost
effective means possible. The incredible growth rate and projected development pose
a challenge to maintain a superior service delivery system. The anticipated future
twenty-year capital facility and equipment needs of the Ocoee Fire Department
required by new growth will largely be accommodated by the construction and
equipping of a new fire station in the northwest sector of the community. Relocation
of the main fire station to accommodate an increase in personnel will also be
necessary. The addition of these improvements, equipment, and personnel will
ensure that existing level of service standards will be maintained as new
development occurs throughout the community.
City of Ocoee 10
Community Fire Protection Strategic Plan DRAFT
Even though Fire Station Two more spatially benefits the northwest sector of the
community, the addition of personnel and equipment to the overall Fire Department
benefits the community as a whole due to operational considerations. Personnel and
a equipment from any of the four stations may be moved up to cover another area
within the City when it's regularly assigned crew is committed on another
emergency. The use of the "hub" concept, which centers on a main fire station
located strategically in the central portion of the city allows move-ups and
secondary responses to all portions of the city. This utilization of the "hub" will
allow seamless delivery of services without compromise.
With the termination of the Health Central special tax district approaching, the
Ocoee Fire Department feels that an increase in emergency medical service level to
that of advanced life support (ALS) is necessary. It is uncertain whether Health
Central Hospital will continue to provide ALS and ambulance service. Taking this
into consideration, it is felt that the Department should be positioned to provide this
service to the citizens of the City, should it become necessary. A phased in approach
to increasing the Departments capabilities will be prudent and cost effective,
without the duplication of existing services.
a
VI. Objectives
The development of specific fire protection system programs and resource
requirements are reflected as objectives to meet the goals of the strategic plan.
These objectives are designed to be dynamic, changing with the needs of the
community, availability of resources and new developments in the delivery services.
As progress is reviewed in the achievement of strategic goals, alternatives will be
investigated to modify the objectives in order to accomplish the goals in the most
effective and efficient manner as possible.
Objective One: Relocate Fire Station One
The achievement of this objective will accommodate the increase of personnel,
relocate the ladder to better serve the city, add an engine company and provide the
basis for the "hub" concept of service delivery.
Objective Two: Construct Fire Station Two
The achievement of this objective will provide appropriate coverage to the
developing northwest portion of the city. The addition of an engine company and
rescue company will place a significant area within 1 'A miles of a fire station.
Objective Three: Construct Training Facility
The achievement of this objective will provide training classrooms, tower, burn
building and apparatus field within the city. Joint partnerships with surrounding
municipalities will increase the depth of instructors and training opportunities.
City of Ocoee I l
Community Fire Protection Strategic Plan DRAFT
Objective Four: Provide ALS Medical Services
The achievement of this objective will provide the community with enhanced
services from the department. The addition of Paramedics to the Department
workforce and the advanced required equipment to existing engine companies will
allow the up-graded service to be delivered immediately in the most cost effective
manner. As ALS services are added, medical transport to local hospitals can be
explored as a possible alternative for the city to expand to in the future.
Objective Five: Community Education
The achievement of this objective will provide fire prevention, first aid and general
safety programs delivered to the community on a regular basis. Concentration on
school age children and at-risk populations will be the focus of educational outreach
programs.
Objective Six: Standards Compliance
The achievement of this objective will allow the department to lower the overall ISO
classification for the City of Ocoee that will benefit both residential and commercial
properties fire insurance premiums. The standardization of policy, procedure,
training and performance of the Departments operations will increase the quality of
service delivery to the public, as well as the morale and efficiency of the workforce.
City of Ocoee 12
Community Fire Protection Strategic Plan DRAFT
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' EXECUTIVE SUMMARY
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.* OCOEE FIRE DEPARTMENT GOALS :
� t ¢ — •Provide a superior level of fire protection and
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— Control fire loss.
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' — Increase public awareness.
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— Mitigate risk.
J ' — Achieve lowest insurance classification.
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BACKGROUND
FIRE STATIONS AND APPARATUS
PERSONNEL
e SERVICES
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\ FIRE STATIONS AND APPARATUS
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} FIRE STATIO N ONE
- 125 N. Bluford Ave.
'; — 8, 100i A3 feet:g §
J — 25 years old
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— Engine One, Heavy Rescue Squad, Marine Rescue, Diesr
~ Trailer, Re serve Re 62
\ , FIRE STATI ON THREE
\ - 250 S. Maguire Road
� , — 6, 100 square feet
— 2 years old
— Engine Three, Reserve En/n Two
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, FIRE STAY ON FOUR
% - 1500 N. Clark Road
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{ — Engine/Ladder Four, Woods Truck, Reserve Re62%ini-pumpr
ilp" PERSONNEL
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Fire Chief STATION ONE STATION REE STATION FOUR
Asst. Fire Chief 3 Lieuten ants 3Lieutenants ALieutenants
Support Chief 3 Engineer s 3 Engineers 3 Engineers
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§ Exec. Secretary 2 Fire Inspectors
Full-Time Clerk
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Part �� Clerk
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\w : Services
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Fire. Suppression
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• Fire Prevention
• Fire Investigations
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• Public Fi Safety Education
• Disaster MAacmm!
• Rescue
• Emergency Med ical Services
• Technical Rescue
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Calls for Service
• 3500_7
3000_7
2500�
2000 1995
1500 ■ 1996
■ 1997
1000 1998
500
1995 1996 1997 1998
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Distribution of Calls
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Residential
•Non-Residential
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Service Standards
• ISO : Station Coverage = 1 . 5 mile radius
• Industry: 5 minute response time
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\ Future Needs
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; Growth Projections
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} • Fire Station and Apparatus Projections
• Personnel Proj eCions
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▪ P/ Growth Projections
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Year 2020
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} Residential Projections
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s ' , Single Family Residence 22,270
Multi-Family Residence 4,916
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,: Total 27,186
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Population 75,918
?" Non-Residential Projections
,> Commercial 7,285,410 square feet
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• ,k`��ij Industrial 3,397,680 square feet
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. :a a Total 10,683,090 square feet
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Fire Station and Apparatus Projections
Fire Station Two Fire Station Four
Engine Two Engine Four
Rescue Two Heavy Rescue Squad
Fire Station One
Engine One
Engine Five
Ladder One
Rescue One
Battalion Chief
Fire Station Three
Engine Three
Reserve Engine
Rescue Three
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Personnel Projections
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15114;70Administration Station One Station Two Station Three Station Four
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Fire Chief 3 Bat. Chief 3 Lieutenants 3 Lieutenants 3 Lieutenants
Assistant Chief 3 Engineers 3 Engineers 3 Engineers
#.d s! Support Chief 6 Firefighters 6 Firefighters 12 Firefighters
6 Paramedics 6 Paramedics
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,,M1 i t EMS Coordinator 9 Lieutenants
ai Training Officer 9 Engineers
_` '. < 3 Inspectors 18 Firefighters
` 'ic 3 Clerical 6 Paramedics
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\ Expanded Services
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Advanced Life Support Services
• State-of-the-Art Training Facility
• Community Edu cational Outreach Program
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• Lowe ISO m6ngIsrn e Premiums
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` t-i` ` Objectives
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�.. Relocate Fire Station One
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.{ _ ,.. • Construct Training Facility
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• Upgrade to Advanced Life Support
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• Enhance Community Education
• Standards Compliance
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