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Home My WebLink AboutItem 05 Approval to Piggyback on Collier County’s Contract for Direct Mailing Services Including Utility Bill Printing and Mailing and other PublicationsMeeting Date: August 15, 2023 Item #: 5 Contact Name: Rebecca Roberts Department Director: Rebecca Roberts Contact Number: Ext. 1520 City Manager: Robert Frank Subject: Approval to Piggyback on Collier County's Contract for Direct Mailing Services Including Utility Bill Printing and Mailing and other Publications. (Finance Director Roberts) Background Summary: In 2008, the City decided an outside vendor would offer a more efficient process and a professional -looking product in generating the monthly utility bills and other publications (Le, educational inserts, notifications of upcoming events, etc.) compared to in-house production. Staff reviewed several quotes and sample utility bill formats from various companies and decided on Infosend (previously known as Southwest Direct, Inc.) to provide these services. They offered a billing format that fits the City's needs and the ability to utilize more than two colors of print on the bills. Collier County utilizes Infosend, Inc., as their vendor for utility billing and other printing and mailing needs. In 2013, the City Commission approved piggybacking on their contract. Their contract was a lower price than the City was currently paying, because their volume is much higher than the City's. The Collier County contract the City is currently piggybacking expired in July, 2023. Collier County recently awarded RFP No. 22-8010 to Infosend, Inc., for direct mailing services including utility bill printing and mailing. The contractual rates in the new Collier County contract #22-8010 have remained the same. The term of the contract is for three (3) years, with two (2) additional one-year renewal periods. Issue: Should the Honorable Mayor and the City Commissioners approve piggybacking Contract No. 22-8010 issued by Collier County to Infosend, Inc., for the printing and mailing of monthly City utility bills for a cost of $.148 per piece plus postage, and other publications based upon the contract price? The price per piece increased from $0.138 to $0.148 with no increase over the next five (5) years. Recommendations: Staff recommends the Honorable Mayor and City Commissioners 1) approve piggybacking Contract No. 22- 8010 issued by Collier County with Infosend, Inc., for direct mailing services including monthly printing and mailing of city utility bills and other publications for as long as Collier County renews the contract and; 2) authorize the Mayor and staff to execute all documents required to complete the contract. Attachments: 1. Collier County Contract RFP No. 22-8010 2. InfoSend Coop Agreement City of Ocoee a • Avenue Ocoee, •a 34761 Phone: .1 90 1i • •e- a • Page 96 of 268 Financial Impacts: Mailing Services are budgeted for annually. Type of Item: Consent City of Ocoee - 1 N. Bluford Avenue - Ocoee, Florida 34761 Phone: (407) 905-3100 - www.ocoee.org Page 97 of 268 "PRINTING AND MAILING SERVICES FOR UTILITY BILLING" THIS AGREEMENT, made and entered into on this N "" day of Fe- 6t,, ,,y 20_. by and between INFOSERD, INC. I 2uthorized to do business in the State of Florida, whose business address is 4240 E La Palma Ave., Anaheim, CA 92807 , (the "Contractor") and Collier County, a political subdivision of the State of Florida, (the "County"): W IT N E S S E T H: AGREEMENT TERM. The Agreement shall be for a three ( .q_ ) year period, commencing F� upon -the -date -of -Board approval; or [W on June 27, 2023 and terminating on three ( 3 ) year(s) from that date or until all outstanding Purchase Order(s) issued prior to the expiration of the Agreement period have been completed or terminated. The County may, at its discretion and with the consent of the Contractor, renew the Agreement under all of the terms and conditions contained in this Agreement for two ( 2 ) additional one ( 1 ) year(s) periods. The County shall give the Contractor written notice of the County's intention to renew the Agreement term prior to the end of the Agreement term then in effect. The County Manager, or his designee, may, at his discretion, extend the Agreement under all of the terms and conditions contained in this Agreement for up to one hundred and eighty (180) days. The County Manager, or his designee, shall give the Contractor written notice of the County's intention to extend the Agreement term prior to the end of the Agreement term then in effect. 2. COMMENCEMENT OF SERVICES. The Contractor shall commence the work upon issuance of a 0 Purchase Order F-1 Notice -to -ID -roc -cod. 3. STATEMENT OF WORK. The Contractor shall provide services in accordance with thl;- terms and conditions of FN-] Request for Proposal (RFP) E� Invitation -to-Bid-(IT-B,) 7 OtheF-- ) # 22-8010 , including all Attachment(s), Exhibit(s) and Addenda and the Contractor's proposal referred herein and made an integral part of this Agreement. Fol The Contractor shall also provide services in accordance with Exhibit A — Scope Services attached hereto. i Page I of 17 Fixed Term Service Agreement 2022 — Ver.2 Page 98 of 268 3.1 This Agreement contains the entire understanding between the parties and a.A, modifications to this Agreement shall be mutually agreed upon in writing by the Partie in compliance with the County's Procurement Ordinance, as amended, and Procureme Procedures in effect THE AGREEMENT, SUM. The County shall pay the Contractor for the performance of this Agreement based on Exhibit B- Fee Schedule, attached hereto and the price methodology as defined in Section 4.1. Payment will be made upon receipt of a proper invoice and upon approval by the County's Contract Administrative Agent/Project Manager, and in compliance with Chapter 218, Fla. Stats., otherwise known as the "Local Government Prompt Payment Act". • 0 6 , 11111 11 F-1 L-ump-Su m-(Fjxed-Price_)--.A -firm f�xed-totakprice-offering,-for-a.-project-,-th,-4,isks a tran,,,,ferred-ff-o,m,-t-he--Goun+cy---to-ther-CoRtr-actor,-ar-id;-a,,-a-busin,-,ss---pr-zicti.-.-- there or—.. 9 ... rr L92cwf fnr +Ko El Time, and-Materials:-The-C-ounty agrees-to-pay-the,-cont-r-act-.r for the amount of -tabor time-s pent- by-th e-contra cto r!s-em ployees, and-s, u b contractors-to,-pe r-fo rm-the -workv (numbe r of -hours ,-times-hou,rty-r-ate);and for materiials-and,.equipmen-t-u--cd in the -project (cost -of materials los-the-c-ontr-actor',-markup)7This-meth odology is -generally -used l -projects, in whioh--itt-isnot-possible t "-- cc-ura+,ely-estimate-th,--size- of-the-pmjo.-.t, or when —it —is —.expected that -the project,,requirement�s-would--most lik,c!y change. As- a -gene ra,Vb u siness- practice; thc= c-.nt,,ac--tp;,,-inc-luda-back,-up -dGcumentation-of co-itc, ^invoices'-would-rinclude -number of_ hours, -worked--a nd--- N Ili ng---rate--bposition- - (and-... otW-co parry -(or--subeontractor) ti,mc+,,eeping-eF-payfoli--reoor-ds)7 m-- ateFial-or-equipment-invoicesi-a-nd- oth-e,,, reimbursable doe-umentati,on-for-,the-pr-eject. I Unit Price: The County agrees to pay a firm total fixed price (inclusive of all costs, including labor, materials, equipment, overhead, etc.) for a repetitive product or service delivered (i.e. installation price per ton, delivery price per package or carton, etc.). The invoice must identify the unit price and the number of units received (no contractor inventory or cost verification). 4.2 Any County agency may obtain services under this Agreement, provideio sufficient funds are included in their budget(s). 4.3 Payments will be made for services furnished, delivered, and accepted, upon receipt and approval of invoices submitted on the date of services or within six (6) months after completion of the Agreement. Any untimely submission of invoices beyond the specified deadline period is subject to non-payment under the legal doctrine of "laches" as untimely submitted. Time shall be deemed of the essence with respect to the timely submission of invoices under this Agreement. Page 2 of 17 Fixed Tenn Service Agreement 2022—Ver.2 Page 99 of 268 of the Contractor's claim with respect to Contractor's costs associated with any Payment Application, Change Order, or Work Directive Change. 4,5 F-1 (check- if--applic able) --Tiravel --and_ Rei rnbu rsa ble-, E xpensest Travel and RekPbw-&ab,1-.--- Ex expenses rh-.11-be,reimbursed-a"erSec-tion-1-12-064-Fla-Stats,. Reimb u-memente, -shall-be at the -following -rates-, Mileage $0-.44-5-permfle B re a kfast $6-00 Lunch $41,00 Dinner 9.0 Airfa-re Actual zti.-,ket-e-est-i-i+-olie d-to-�tour4st-or-roacA-c-la,,*s fare Rcntaf-oar Actuat-rental cost4imited-to combra ot-or-standardsize vehi-oles Lodging Actual-cost-of4od-at-single-occ,-upancy-fate w4lh a cap -eff -no-more_4ha-n-$4,50-00 -per night Park4ng Aotual -cost -of-pa*4ng Taxi -or -Airport Limousine Actual cost of-eithe-r,-taxi-or--airport-iimousine •. I I ' - ' ' lar' t ' -• �g-di,stance,-chaFges-,-fa-x..chaWhotoe,opying,,sharge,s-and-pos+,o-,. Reimbursable items I --will-be- paid --on ly- afte r- Contra ctor- haspr-ovided-all receipts. Fe,sq.2 n s i N t -fwr ag 9, stsaA i- -exxp eise-s- as&ic-i 2-ted,-w i u nder-ta ken -p urs ua nt-to-th is. -Agree m ent, 5. SALES TAX. Contractor shall pay all sales, consumer, use and other similar taxes associated with the Work or portions thereof, which are applicable during the performano.; of the Work. Collier County, Florida as a political subdivision of the State of Florida, is exempt from the payment of Florida sales tax to its vendors under Chapter 212, Florid2 Statutes, Certificate of Exemption # 85-8015966531C. ii. NOTICES. All notices from the County to the Contractor shall be deemed duly served mailed or emailed to the Contractor at the following: i Company Name Address: Authorized Agent: Attention Name & Titl Telephone: E-Mail(s): I InfoSend, Inc. 4j4W L2-PA _-A-jr2,-y-g—, _ _ 61 FAIAMEM111112M - • 0• (800) 955-9330 &LQALQa&L&U1eM&6A Page 3 of 17 Fixed Term Service Agreement 2022.1 Ver.2 4- All Notices from the Contractor to the County shall be deemed duly served if mailed or emailed to the County to: Board of County Commissioners for Collier County, Florida Division Name: Financial Operations Support Division Division Director: Amia Curry, Utilities Finance Director Address: 4420 Mercantile Avenue Naples, FL 34104 Administrative Agent/PM: Heather Sweet, Operations Analyst Telephone: (239) 252-5687 E-Mail(s): Heather.Sweet@colliercountyfl.gov The Contractor and the County may change the above mailing address at any time upon giving the other party written notification. All notices under this Agreement must be in writing. 7. NO PARTNERSHIP. Nothing herein contained shall create or be construed as creating a partnership between the County and the Contractor or to constitute the Contractor as an agent of the County. i. PERMITS: LICENSES: TAXES. In compliance with Section 218.80, F.S., all permits necessary for the prosecution of the Work shall be obtained by the Contractor. The County will not be obligated to pay for any permits obtained by Subcontractors. Payment for all such permits issued by the County shall be processed internally by the County. All non -County permits necessary for the prosecution of the Work shall be procured and paid for by the Contractor. The Contractor shall also be solely responsible for payment of any and all taxes levied on the Contractor. In addition, the Contractor shall comply with all rules, regulations and laws of Collier County, the State of Florida, or the U. S. Government now in force or hereafter adopted, The Contractor agrees to comply by the Contractor. 9. NO IMPROPER USE. The Contractor will not use, nor suffer or permit any person to use in any manner whatsoever, County facilities for any improper, immoral or offensive purpose, or for any purpose in violation of any federal, state, county or municipal ordinance, rule, order or regulation, or of any governmental rule or regulation now in effecl or hereafter enacted or adopted. In the event of such violation by the Contractor or if the County or its authorized representative shall deem any conduct on the part of the Contractor to be objectionable or improper, the County shall have the right to suspend the Agreement of the Contractor. Should the Contractor fail to correct any such violation, conduct, or practice to the satisfaction of the County within twenty-four (24) hours after receiving notice of such violation, conduct, or practice, such suspension to continue until the violation is cured. The Contractor further agrees not to commence operation during Page 4 of 17 Fixed Term Service Agreement 2022—Ver.2 N Page 101 of 268 the suspension period until the violation has been corrected to the satisfaction of the County. 10. TERMINATIO41. Should the Contractor be found to have failed to perform his services in a manner satisfactory to the County as per this Agreement, the County may terminate said Agreement for cause; further the County may terminate this Agreement for convenience with a thirty (30) day written notice. The County shall be sole judge of the non-performance. In the event that the County terminates this Agreement, Contractor's recovery against the County shall be limited to that portion of the Agreement Amount earned through the date of termination. The Contractor shall not be entitled to any other or further recovery against the County, including, but not limited to, any damages or any anticipated profit on portions of the services not performed. 11. NO DISC RI MI NATION. The Contractor agrees that there shall be no discrimination as to race, sex, color, creed or national origin or any other class protected by federal or Florida law. A. * Commercial General Liabilitv: Coverage shall have minimum limits of $ 1,000,000 ' Per Occurrence,$ 2,000,000 aggregate for Bodily Injury Liability and Property Damage Liability. The General Aggregate Limit shall be endorsed to apply per project. This shall include Premises and Operations; Independent Contractors; Products and Completed Operations and Contractual Liability. B: ■ E3usinces-Au*.o--Li.,biliW-.!-Cove,rage-shall-ha-�.,e-minimum-limito. of-$ P• eF--9ccv-r Liability, This-,shal"nclude--O�vned--Vehicle-H ired--a- nd-Non -Owned - Vehicles -a nd Eim,ploy-ce Non Ownership, Workers' Compensation: Insurance covering all employees meeting Statutory Limits in compliance with the applicable state and federal laws, The coverage must include Employers' Liability with a minimum limit of $ -1,000,000 for each accident. rofeszional-Liabilitw: -Shall- be,-Gontr-ac-tor-to-encur,--it,, legal 4h4s thi,,,�,-insurance-:-,S,uchinsu,,onc,n, cac-h claim -a nd--agg reg ate- E. [M Cvber Liability: Coverage shall have minimum limits of $ 1,000,000 per claim. Page 5 of 17 Fixed Term Service Agrcement 2022—Ver,2 lull-, Page 102 of 268 shall -have minimum -limits of $ G, El shall -have minimum lim;ts, of $ H, [:1 shall-have-minimurn-firruts-of per. claim: per slaim!Occurrence. per -claim/ ssurrence, - ME= Wa= Special Recluirements: Collier County Board of County Commissioners, OR, Board of County Commissioners in Collier County, OR, Collier County Government shall be listed as the Certificate Holder and included as an "Additional Insured" on the Insurance Certificate for Commercial General Liability where required. This insurance shall be primary and non-contributory with respect to any other insurance maintained by, or available for the benefit of, the Additional Insured and the Contractor's policy shall be mrommov.767670m] Current, valid insurance policies meeting the requirement herein identified shall be maintained by Contractor during the duration of this Agreement. The Contractor shall provide County with certificates of insurance meeting the required insurance provisions. Renewal certificates shall be sent to the County thirty (30) days prior to any expiration date. Coverage afforded under the policies will not be canceled or allowed to expire until the greater of: thirty (30) days prior written notice, or in accordance with policy provisions. Contractor shall also notify County, in a like manner, within twenty-four (24) hours after receipt, of any notices of expiration, cancellation, non -renewal or material change in coverage or limits received by Contractor from its insurer, and nothing contained herein shall relieve Contractor of this requirement to provide notice. Contractor shall ensure that all subcontractors comply with the same insurance that the Contractor is required to meet. 13. INDEMNIFICATION. To the maximum extent permitted by Florida law, the Contractor shall defend, indemnify and hold harmless Collier County, its officers and employees from any and all liabilities, damages, losses and costs, including, but not limited to, reasonable attorneys' fees and paralegals' fees, whether resulting from any claimed breach of this Agreement by Contractor, any statutory or regulatory violations, or from personal injury, property damage, direct or consequential damages, or economic loss, to the extent caused by the negligence, recklessness, or intentionally wrongful conduct of the Contractor or anyone employed or utilized by the Contractor in the performance of this Agreement, This indemnification obligation shall not be construed to negate, abridge or reduce any other rights or remedies which otherwise may be available to an indemnified party or person described in this paragraph. This section does not pertain to any incident arising from the sole negligence of Collier County. I I No r-4 1-111111 VAL-1 11'a a I irg-Lo m VAL*JL* rg V-1 a [0 rgo 1,116-2gg rt I V I r-T-3,71ming a IRVE I it I a a RE INE IN In If iM s UTM Page 6 of 17 Fixed Term Service Agreement 2022-Ver.2 Page 103 of 268 County and any indemnified party. The duty to defend arises immediately upon presentation of a claim by any party and written notice of such claim being provided to Contractor, Contractor's obligation to indemnify and defend under this Article 13 will survive the expiration or earlier termination of this Agreement until it is determined by final judgment that an action against the County or an indemnified party for the matter indemnified hereunder is fully and finally barred by the applicable statute of limitations. 14. AGREEMENT ADMINISTRATION. This Agreement shall be administered on behalf the County • the Financial Operations ••• Division I 15. CORFLICT OF INTEREST. Contractor represents that it presently has no interest and shall acquire no interest, either direct or indirect, which would conflict in any manner with the performance of services required hereunder. Contractor further represents that no persons having any such interest shall be employed to perform those services. 16. Co -V1Q@ component parts, all of which are as fully a part of the Agreement as if herein set out verbatim: Contractor's Proposal, Insurance Certificate(s), F* Exhibit A Scope of Services, Exhibit B Fee Schedule, JM� RFP/ F� tT--B,/7 Other # 22-8010 , inc-luding-Exhib;,tr,,—Attachments-and-Add-enda/AddendL'M,-, subsequervt quotes, and 70 Other Exhibit/Attachment: County's Bill Format and County's Bill Insert . 17. APPLICABILITY. Sections corresponding to any checked box expressly apply to the terms • this Agreement. 18. SUBJECT TO APPROPRIATION. It is further understood and agreed by and between the parties herein that this Agreement is subject to appropriation by the Board of County • 19. PROHIBITION OF GIFTS TO COUNTY EMPLOYEES. No organization or individual shall offer or give, either directly or indirectly, any favor, gift, loan, fee, service or other item of value to any County employee, as set forth in Chapter 112, Part 111, Florida Statutes, Collier County Ethics Ordinance No. 2004-05, as amended, and County Administrative Procedure 5311. Violation • this provision may result in one • • • the following consequences: a. Prohibition by the individual, firm, and/or any employee of the firm from contact with County staff for a specified period of time; b. Prohibition by the individual and/or firm from doing business with the County for a specified period of time, including but not limited to: submitting bids, RFP, and/or quotes; and, c. immediate termination of any Agreement held by the individual and/or firm for cause. 20. COMPLIANCE WITH LAWS. By executing and entering into this Agreement, the Contractor is formally acknowledging without exception or stipulation that it agrees to comply, at its own expense, with all federal, state and local laws, codes, statutes, ordinances, rules, regulations and requirements applicable to this Agreement, including but not limited to those dealing with the Immigration Reform and Control Act of 1986 as located at 8 U.S.C. 1324, et seq. and regulations relating thereto, as either may be amended; as well as the requirements set forth in Florida Statute, § 448,095; taxation, workers' compensation, equal employment and safety including, but not limited to, the Page 7 of 17 Fixed Term Service Agreement 2022—Ver.2 Page 104 of 268 Trench Safety Act, Chapter 553, Florida Statutes, and the Florida Public Records Law Chapter 119, if applicable, including specifically those contractual requirements 119.0701 (2)(a)-(b) as stated as follows: IF THE CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119, FLORIDA STATUTES, TO TH1 CONTRACTOR'S DUTY TO PROVIDE PUBLIC RECORDS RELATING T,-4 THIS CONTRACT, CONTACT THE CUSTODIAN OF PUBLIC RECORDS AT: Division of Communications, Government and Public Affairs 3299 Tamiami Trail East, Suite 102 Naples, FL 34112-5746 Telephone: (239) 252-8999 1 Keep and maintain public records required by the public agency to perform the service. 2. Upon request from the public agency's custodian of public records, provide the public agency with a copy of the requested records or allow the records to be inspected or copied within a reasonable time at a cost that does not exceed the cost provided in this chapter or as otherwise provided by law. 3. Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law for the duration of the contract term and following completion of the contract if the Contractor does not transfer the records to the public agency. 4. Upon completion of the contract, transfer, at no cost, to the public agency all public records in possession of the Contractor or keep and maintain public records required by the public agency to perform the service. If the Contractor transfers all public records to the public agency upon completion of the contract, the Contractor shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. If the Contractor keeps and maintains public records upon completion of the contract, the Contractor shall meet all applicable requirements for retaining public records. All records stored electronically must be provided to the public agency, upon request from the public agency's custodian of public records, in a format that is compatible with the information technology systems of the public agency. If Contractor observes that the Contract Documents are at variance therewith, it shall promptly notify the County in writing. Failure by the Contractor to comply with the laws referenced herein shall constitute a breach of this Agreement and the County shall havc the discretion to unilaterally terminate this Agreement immediately. Page 8 of 17 Fixed Term, Service Agreement 2022 Ver,2 Page 105 of 268 it'l. OFFER EXTENDED TO OTHER GOVERNMENTAL ENTITIES. Collier CouniT encourages and agrees to the successful Contractor extending the pricing, terms and conditions of this solicitation or resultant Agreement to other governmental entities at th,.-_ discretion of the successful Contractor. 22. PAYMENTS WITHHELD. The County may decline to approve any application for payment, or portions thereof, because of defective or incomplete work, subsequently discovered evidence or subsequent inspections. The County may nullify the whole or any part of any approval for payment previously issued and the County may withhold any payments otherwise due to Contractor under this Agreement or any other Agreement between the County and Contractor, to such extent as may be necessary in the County's opinion to protect it from loss because of: (a) defective Work not remedied; (b) third party claims failed or reasonable evidence indicating probable fling of such claims; (c) failure of Contractor to make payment properly to subcontractors or for labor, materials or equipment; (d) reasonable doubt that the Work can be completed for the unpaid balance of the Contract Amount; (e) reasonable indication that the Work will not be completed within the Contract Time; (f) unsatisfactory prosecution of the Work by the Contractor; or (g) any other material breach of the Contract Documents. If any conditions described above are not remedied or removed, the County may, after three (3) days written notice, rectify the same at Contractor's expense. The County also may offset against any sums due Contractor the amount of any liquidated or unliquidated IN11116,144-iii I 1114WIN691 WNW-* I- "MA At, WAX0 I MIQ I I I q a In K.-UTArr.] I Imel I It V Lei vei W I Ito a I I w-Lneg I a I If a subcontractor is a related entity to the Contractor, then the Contractor shall not mark- up the subcontractor's fees. A related entity shall be defined as any Parent or Subsidiary of the Company and any business, corporation, partnership, limited liability company or other entity in which the Company or Parent or a Subsidiary of the Company holds any ownership interest, directly or indirectly. 23., F_� CLEA,N-U P.-Coritractor-ag rees-to-Reep, the- Project - site- -dean - at -all --times of -debris-, rubbish and �vaste-materials-arj&ing--Gut-of,-th,-,-Wo&,. At thc--completior+-of.-the-,Work, GontFnactor-shall,re -.mo-.,e-ali-deb4s,--r-ubbis�li---Ond--waste- r- a+,eF�alpf-r-o,,,d-a-bout--thL-Projec-t site�as-wcll as all tools—,apes-,--constf-uctie "-qujpment-and--m a-chinefy--an d--surplus site cl.ean- 24STANDARDS OF CONDUCT: PROJECT MANAGER, SUPERVISOR, EMPLOYEES. The Contractor shall employ people to work on County projects who are neat, clean, well-groomed and courteous. Subject to the American with Disabilities Act, Contractor shall supply competent employees who are physically capable of performing their employment duties. The County may require the Contractor to remove an employee it deems careless, incompetent, insubordinate or otherwise objectionable and whose continued employment on Collier County projects is not in the best interest of the County. OWN Page 9 of 17 Fixed Term Service Agreement 2022—Ver.2 Page 106 of 268 the -purpose i,,r,.t.ended-.--Good,. shall be e-e-from-any-security-interestor--othe-r shall be,-prGvided-in--accordance--with--gencrally-aceepted-profession-al-st,,andards-,f.o"he and -payment -by -the -County. N_ M od, used, -leaned the -Contract- Do,-.umeftts-shall-be,-appl-ied;- installed, connected, c ect- fabFicator-,,,,--suppliefs--or-Wooee,x-o.-p:,I as, otherwise-pr-ovidod-for--i-n-the-C-ontr-ac+,� Documents - If, -within one (I-)--year--afteF-fiRal--Completion,--any--Work--is-found-to-be-defeetive-or-net-in co nforma nco--with-+,he-�Gontr-aot-Doc-t., rri-ents-,--Contraotor- -shall-- correct- it- -prom ptly- -after of-, such - rep lacement-or--repair- These- warranties--are-i n-, add ition--to-t-h ese--i mpl ied warranti--&tG-whic-h-the-County ic cn+.itied-as-a-matter-of--law-.- 26,. M TESTS -AND-A NSPEC-T1ON&_._4f___ the-- Contract—, Documents ordinances7r-ule,p,,,of-regukitions of -Any-pProjoct require -&-any- -portion of--the-Workv--to-be ... spe-cifica fly Anspected; Acsticld or approved� C,ont-r-a.--tor--sha,ll-a,,�,sur-,ne full -r,-,sporsibilit-y-t-her-efor-(--, pay -all costs. in-c-onne-c-+.:iGrv-thc,,Cw;ilh and -furnish-to, t-he-C,-ounty-t-he-r-equired-c-ertificates-of-inspection-,-testing-or appro'.,al-:---AI[ inspections, tec-,+.s--o-r-approvals--shall-,be-performed-An-a-m.-Annef --and--by--organizations acceptable -to -the -County 7 A-.--Gor-,t-,ractor--shail-fulty-p,r-o+,ect-the-Work--ffem-los,s-or,-da-mage--a,r,d shall bea"he-cosl of-any--sur,h-4oss-or-,damage-t�ntit-final-payment-has-been-made�--If -Contraotor-Ge a nyon &-for- whom Contractor--is-4ega fly -tiable-As-respon-,ible--fo�,,any-loss-or--da '-nage e,--Work-,-or--other-,wor-k--or--ma+,erial&- of-the---Coi,-,nty--or-C-ou nty! s-sepa rate contractors, C-.-,ntra,,,tor--sha4-be--o-harged-wfth-the-some-,-and--any-mGriie,,necessary to, rep I ace--s ueWoss-or-da mage- shall- be-deducted,ffom-arvy-a mo L,, ntsd u e Contractor-� B.--Con+.,-actor-shall-not--foad-no"er,m, it --any- pin rA--of-a ny StrUc*,ur-,-,-to-be-4oaded--in--agy r,qn,nner--t-ha,t-,,.%,iii-en,da-nger-the-StFUCtUr 0, nor shall - Gontractor subject any part -of -the Y �,),I,o.,k-or-adjac,ent-property-to-str-e&ses-or--pressu,r,e,s-that-wil[-endangef-it.- '�-n+, oto-r-shal 1-not-disturb--a n-y- bench mar-k--e-stablished-by thr" County -with --respect UO Lk a - to--the-P,roject--if-Contractor,-,or-its-subc-o,r.,t-r,ae,ters-,-agent�, -or-anyone-,-for--whom Cor,tra,c-t-orAs--legally-4iabtLz,�-disturbs--th4---Gounty'-s-benehmaFks�-Go,,it-ractor-- shall immediate-ly-no WtheCounty,.-T-hoCounty sh all -re -,establirsh -the- -be-nchm, arks --and Contractorshall-be-liable- for-al[-costs-inc-urTed-by-the--l.-ounty associated -therewith-., Fixed Term Service Agreement 2022—Ver.2 Page 107 of 268 28. SUBMITTALS AND SUBSTITUTIONS. Any substitution of prod ucts/materia Is from specifications shall be approved in writing by the County in advance. 29. CHANGES IN THE WORK. The County shall have the right at any time during the progress of the Work to increase or decrease the Work. Promptly after being notified of a change, Contractor shall submit an estimate of any cost or time increases or savings it foresees as a result of the change. Except in an emergency endangering life or property, or as expressly set forth herein, no addition or changes to the Work shall be made except upon modification of the Purchase Order by the County, and the County shall not be liable to the Contractor for any increased compensation without such modification. No officer, employee or agent of the County is authorized to direct any extra or changed work orally. Any modifications to this Agreement shall be in compliance with the County Procurement Ordinance and Procedures in effect at the time such modifications are authorized. 30. AGREEMENT TERMS, If any portion of this Agreement is held to be void, invalid, or otherwise unenforceable, in whole or in part, the remaining portion of this Agreement shall remain in effect. 31. ADDITIONAL ITEMS/SERVICES. Additional items and/or services may be added to this Agreement in compliance with the Procurement Ordinance, as amended, and Procurement Procedures. 32. DISPUTE RESOLUTION. Prior to the initiation of any action or proceeding permitted by this Agreement to resolve disputes between the parties, the parties shall make a good faith effort to resolve any such disputes by negotiation, The negotiation shall be attended by representatives of Contractor with full decision -making authority and by County's staff person who would make the presentation of any settlement reached during negotiations to County for approval. Failing resolution, and prior to the commencement of depositions in any litigation between the parties arising out of this Agreement, the parties shall attempt to resolve the dispute through Mediation before an agreed -upon Circuit Court Mediator certified by the State of Florida. The mediation shall be attended by representatives of Contractor with full decision -making authority and by County's staff person who would make the presentation of any settlement reached at mediation to County's board for approval. Should either party fail to submit to mediation as required hereunder, the other party may obtain a court order requiring mediation under section 44.102, Fla. Stat. 33. VENUE. Any suit or action brought by either party to this Agreement against the other party relating to or arising out of this Agreement must be brought in the appropriate federal or state courts in Collier County, Florida, which courts have sole and exclusive jurisdiction on all stich tiaT.ers. 34- [:] KE-,Y-PERSONNEL-.-The-,ContractoCs-personnel,-,and--m,anagement-to-be-utilized-f-or this -pr,ojec-t-shalkbe-k-nowle-dge-able4r�-',he4r--afeas--of--c-xpert;so.. - The C-orur+ty-e__10r1CC__ til e to r-ight-to-,perfor+n-irivestigations-as-may-be-deefned-necessar�to-,ensure-that- competent persons,.-jillbe-utHized-in-the-performa,nc-- of the Ag-r-eemen-t.—Tt-ie--C�-ont,�;c-tor-,shall avalsign as-r-nany-people as -necessary -to eomp!ete the-services-oR-a-timely,basi,,,,, -and each -person assig ned- &hail- be-a-\,4aitabL—for-an-am-ount-of time adequate t-a-meet--the-reqt,4ired-service Page 11 of 17 Fixed Tenn Service Agreement 2022—Ver.2 d atosi, The- Co ntra cto r-sha" ot�-change K,-,y-PeFSon-nel-,unies-s-the-folivving-conditions---are met: (1) Proposed-replacemonts have substantiafly the same or better ,--qualiffications and/or-,---xpenence: haft the-Ce,unty Ji", otifiedAn-wr-iting-,as-far-�in-,advano-e-a-,,-possible: Thy; -Contractor shall make—comm orcially reasoneblo. efforts to notify -Gollier-Caunty vAthin seven-(7)-days-of the-change-.T-he-County retain & fin a 1-approvaW-pro p Gsed-re p [a cement personnel, W AGREEMENT STAFFING. The Contractor's personnel and management to be utilized for this Agreement shall be knowledgeable in their areas of expertise. The County reserves the right to perform investigations as may be deemed necessary to ensure that competent persons will be utilized in the performance of the Agreement, The Contractor shall assi-vn as man- lete re�yuired za�ervipe!,� o and each person assigned shall be available for an amount of time adequate to meet required services. 95. FEI ORDER OF PRECEDENCE. In the event of any conflict between or among the terms of any of the Contract Documents, the terms of solicitation the Contractor's Proposal, and/or the County's Board approved Executive Summary, the Contract Documents shall take precedence. [:1 ORDER- 0E-P REGEDENCE-4G rant,F unded L; -In-the- event, -o"ny-confliet -between-or am, ong the -terms of any of-the-Go,,4tr�ac,-t-Doeur-nent-s-ardlor-t-he-CouRty!s-Boa,Fd -approved y 4 RtFRG •t2l�QndA41 P's-e-ha I pr-ecedenc--,-ove,r--the,,Agreement.—T-o,-thtent--any-c-onflict- in-the--terms--of-the-Con*,ract W, ASSIGNMENT. Contractor shall not assign this Agreement or any part thereof, witho'.7 the prior consent in writing of the County. Any attempt to assign or otherwise transfer th Agreement, or any part herein, without the County's consent, shall be void. If Contract does, with approval, assign this Agreement or any part thereof, it shall require that i assignee be bound to it and to assume toward Contractor all of the obligations an$ responsibilities that Contractor has assumed toward the County. 11 C, 7, SECURITY. The Contractor is required to comply with County Ordinance 2004-52, amended. Background checks are valid for five (5) years and the Contractor shall responsible for all associated costs. If required, Contractor shall be responsible for th costs of providing background checks by the Collier County Facilities Managerne Division for all employees that shall provide services to the County under this Agreemen 1h n This may include, but not be limited to, checking federal, state and local law enforceme records, including a state and FBI fingerprint check, credit reports, education, residen and employment verifications and other related records. Contractor shall be required maintain records on each employee and make them available to the County for at lea four (4) years. All of Contractor's employees and subcontractors must wear Collier Coun Government Identification badges at all times while performing services on Coun Page 12 of 17 Fixed Term Service Agreement 2022—Ver.2 Page 109 of 268 facilities and properties. Contractor ID badges are valid for one (1) year from the date of issuance and can be renewed each year at no cost to the Contractor during the time period in which their background check is valid, as discussed below. All technicians shall have on their shirts the name of the contractor's business. r - TIM 1171rilea I 1 7 11 'T rianagerneni NIIIII I - via e-mail (DL-FMOPS@colliergov, net) whenever an employee assigned to Collier County separates from their employment. This notification is critical to ensure the continued security of Collier County facilities and systems. Failure to notify within four (4) hours of separation may result in a deduction of $500 per incident. C,& FWJ SAFETY. All Contractors and subcontractors performing service for Collier County a required and shall comply with all Occupational Safety and Health Administration (OSH State and • Safety and Occupational Health Standards and any • applicabl rules and regulations. Also, all Contractors and subcontractors shall be responsible f the safety of their employees and any unsafe acts or conditions that may cause injury damage to any persons or property within and around the work site. Collier County Government has authorized the Occupational Safety and Health Administration (OSHA) to enter any Collier County Facility, property and/or right-of-way for the purpose of inspection of any Contractor's work operations. This provision is non- negotiable by any division/department and/or Contractor. All applicable OSHA inspection criteria apply as well as all Contractor rights, with one exception. Contractors do not have the right to refuse to allow OSHA onto a project that is being performed on Collier County Property. Collier County, as the owner of the property where the project is taking place shall be the only entity allowed to refuse access to the project. However, this decision shall only be made by Collier County's Risk Management Division Safety Manager and/or Safety • Page 13 of 17 Fixed Term Service Agreement 2022—Ver.2 Page 110 of 268 IN WITNESS WHEREOF, the parties hereto, by an authorized person or agent, have executed this Agreement on the date and year first written above. ATTEST: Crystal K. Kinzel, Clerk of the Circuit Court and Cowtjr , 0 Contractor's Witnesses: BOARD OF COUNTY COMMISSIONERS COLLIER COUNTY, FLORIDA By: By: Contractor's First Witness Si9pattire o V"", V I TType/print signature and titleT TType/print witness name' C ctors Second Witness Ue �jc L TTypelprint witness amet Ap roved as to F nd Legality: '.7 `County Attorney rEnt Name Page 14 of 17 Fixed'renn Service Agreemcnt 2022 Ver,2 Page 111 of 268 2EMME-13= FE-1 following this page (containing 2 page! Page 15 of 17 Fixed Term Service Agreement 2022—Ver.2 M Page 112 of 268 Financial Operations/UBCS (FOS/UBCS) Division for the county is outsourcing the printing, mailing, emailing of e- bill availability, and web access of all its utility bills and any supporting documentation, - 11[19111 7 1 The Vendor shall provide Printing and Mailing Services identified in Exhibit B Fee Schedule ("Fee Schedule") of this Agreement to FOS/UBCS inclusive of all costs associated with labor, equipment, materials, and other services tv complete the entire scope of work, Data, Security and Technical Support a. Provide a secure FTP site, or approved equivalent, for FOS/UBCS to send, and the vendor to receive the daily files from FOS/UBCS in the format identified by the County. b. Provide all technical support staff, software, and equipment to complete the entire scope of work. c. Ensure that the County's data is protected, secured, and not shared with third -party vendors, or other individuals, in accordance with local, state, and federal regulations. d. Provide a "1-800" toll free or local telephone number for FOS/UBCS support-, telephone support must be between 7:00 AM-5:00 PM (Eastern Standard Time), Monday - Friday. e. Provide a four (4) hour, or less, response time for technical calls, f. Provide a system for an escalation of issues, along with contact names, telephone numbers and emails. g. Provide redundant data centers and equipment delivery systems in the event of a declared or undeclared (by the County) disaster. A disaster is defined as fire, weather related, or other catastrophic loss of operational capability at the vendor's primary location for the execution and delivery of service as outlined in RFP 422-8010. Internet Site a. The vendor is required to upload customer bills to the vendor's website at the completion of each printing cycle and maintain a minimum of twenty-four (24) months of bills for each account. FOS/UBCS customers will access this site via a link from the County's online account access website. FOS/UBCS will replicate the printing of bills from this site in the event customers do not have access to the internet. Any inserts will be uploaded to the vendor's website as well as the County's website. b. Electronic bill presentment is presently performed by a third -party vendor (payor portal/hosting services). 3. Design, Print, Meter and Mail Services a. Provide complete FOS/UBCS invoice (bill, insert and envelope) design, printing, metering, and processing of all bills per approved FOS/UBCS proof of concept acceptance. Bills must be printed with the following names, addresses, bar codes. OCR characters, plus billing usage information and graphical images (graphical images may or may not apply), per FOS/UBCS specifications. See Attachment A for a sample of the County's billing data, a definition of the data elements in the billing data, and a definition of which data elements in the billing data that must be printed on the bill. b. Provide on -going changes to design of bills or inserts at the request of FOS/UBCS. Quotes will be provided for all bill design changes and inserts printed by vendor. Quotes for inserts should include a per thousand basis as well as full customer base distribution. c. Provide a maximum of two one page "8 '/2X I I" inserts or one "8 '/2X 14" folded insert, with option for multiple pages. Collier County would like to have quotes for printing in the range of 70,000 flyers. Inserts can be flyers, brochures, etc. d. FOS/UBCS data sent to the FTP site by noon each day must be processed, printed, metered, and mailed the same day. Data sent after noon, must be processed, printed, metered, and mailed by noon the following day. e. The customer due date that is printed on the bills must be twenty (20) days from the date the bill is printed (i.e. if the print date is 10/l/2022, the customer due date is 10/20/2022). Page I of 2 Exhibit A — Scope of Services oew Page 113 of 268 f. Provide the separation of bills that are printed (i.e. customers using bank drafts and other auto pay methods will not receive return envelopes or targeted messages). g. Provide the separation of bills where customers have elected to receive email notification of e-Bill availability via the County's website and send emails as appropriate. liProvide email delivery failure notification with rejection codes by billing cycles. i. Provide the printing of duplicate bills to a secondary address based on data in the bill file. j. Provide the lowest prevailing first-class meter rate available for the Utility bill metering. k. Outgoing bills via USPS should be post marked with a Florida (preferably Collier or Lee County) post mark, unless mailed under a disaster condition. 1. Bills must be printed so that the use of return paper, envelopes, postage, etc. by billed customers is minimized. m. Provide daily reports in Excel fonnat of what has been printed, mailed, metered by class, etc. n. Provide reports for reconciliation of fees charged to Collier County. o. Provide reports for reconciling out of country postage and other miscellaneous postal fees. Miscellaneous a. Vendor will be required to comply with USPS Cass/Mass Standards (notification of non-compliance is to be reported in written format to a Collier County Representative or designee within one (1) business day of notification by the USPS). b. Vendor will also have certification of USPS NCOA — Link system (notification of non-compliance to be reported in written format to a Collier County Representative or designee within one (1) business day of notification by the USPS), c. Ensure compliance with USPS address verification/validation. d. Demonstrate the use of "environmentally friendly products" (inks, paper, etc.) without additional costs to this Agreement, e. Demonstrate a monthly quality assurance program to ensure that bills are being printed properly, metered, and sent from the supplier's location. f. Provide reasonable training to other County Divisions to incorporate similar bill, print and meter services for the same cost. g. Vendor will notify Collier County of postal rate changes a minimum of thirty (30) days of effective date, h. Vendor will provide a report of all address changes received from the USPS. i. Compliance/adherence to: 1. Attachment A - County's Bill Format 2. Attachment B — County's Bill Insert Disaster Recovery Plan a. Provider disaster recovery plans in the event the distribution facility is down; recovery is of the utmost importance and service must be reinstated within forty-eight (48) hours of the disaster declaration by Collier County. b. Use of third -party vendors during the disaster must adhere to all the terms and conditions of this Agreement, including the security of the County's data. c. Disaster recovery facilities must be provided from outside of the State of Florida. Bills must be mailed on the same schedule reported in 3.1) post mark and color printing requirements may be eased in a disaster scenario. Page 2 of 2 Exhibit A — Scope of Services Page 114 of 268 following this page (containing 1 pages) Page 16 of 17 Fixed Term Service Agreement 2022—Ver.2 Page 115 of 268 Request fvrPposod (RFP) 022»8110 Trintmg Mmhng Semm fo,Utiifty BdII8` EXHIBIT B FEESCHEDULE 22-8010 Printing & Mailing Services for Utility Billing YEAR 1 YEAR 2 YEAR 3 YEAR 4 YEAR 5 9 so in 10 Q n,,., goJW w so I's IN �"o :,11, Rn 55 W n— so 91 Oso V, N97 91,111, 912 $1, o5l 14 nn M-1, . ..... v, 02 s'. "I I 50.054 $o 055 so I's I I SOON§ W,,q V1,096 $6 M 2 3 nn blerds So o841 iQ W v, V ffiO,0%9 so 091 SO-1 sO (o I sU ol, AoI f,,, tz mpnllrc and 017' . ol, I w .15 VOn, Qn6, so . oo. fti,, W.V A,,Ih (s. D-lnwyoi, win irtclwfe4 I1.1N 1n 2 ma er Ro-s— 12 m-t or R—oi. W ol • Q Kl-hn nF R—oo- Wn12 M.oh. of M-- 5A.U1 . 12 W RdtenUan - U Nneofi-,R-6,, s0,W,2Po w-"'XR— $0 D15 � 24 .-dl WM 24M.oofR—n. U.Cko - 11 Wn - 36 m..d,a fR— So Q20 - 36 Woft nf`R..— tYint I-11 \,J,— API Ri.rn hn 111- 1" s21, s2,,o llol: F—� I- 1w-, D1.rsdei 'j, fr ,l w-1 v IJS-d N- fil w o,W .:, 10, F,—, so " 1 Cu—}:it i 25 Q. 5111 1,! 112, .1 125 o. $05,11(10 R--d M.1 H.dl.g w po Wt w 35 Pm reN-d -,—s —1 puu.v w 31 w ny<N+ed --,J ..iV paean to , d prr reported ed —,j "." X3 5 pa, rep—d —od n.,I p— &'o. s,o —4n, ,", I, 13o N . ..... rs ieG slo slo,—N, Re aP,n W, f—Ioll j Id! S4lW 013 vl(V Ch-, htnnthly'A¢ppnd pee P--,oh N. 1. supCun0,, L,111d eB,11 S-- -roffl E1,41 cupfxv1 121 - Eb,11 F,—I W. A."— —oneln l,egM, tprnpui uatp fineabim pp —Al oM, SOt;' 0— van 1, chw Med addo—A f— W b— 0. LV6 I.. a,r un fm kYarved L'o, firo" .1 up fi,, - w—m $3YN time ed up fro -Waved A .um.ne i,rIx,rpn leeX...-i ryrh,�u: a(!er $c?+.e S;:':`.•:,xr hew aria%'vu T SI. 9Vner hour alter r.`me 342.'nu. pGr tun! zP.ex 3a0ve i,"+id•.p.rhnur after gphvr som Boho, 5.1— I —h 411 Ink SU 1Jr3 SoW aecdhniugh aprsaxge Wtxsi+"o OA h—,h-1h I -1w o, .0 m P.,--nIN ApnslaBe deposit .01 b, P-6—gh -Ps C,wrrRr —d p-, e.,slartmyl.rcvin ra,—d r— u,,-d -, p— --oo, 1-1 IoJlr DO r�, SO o6l P, $o o� f, '�'4 s 4 1 I o111 11,1,� :I 1 �k � SO "i"'.o, .616, � o 1, 1 n pNm P, 4lm1 _ 1-61 B[.k -i, SOVO HN,k w .—l- so K, m.s ".00g $,.N�,, Ro,a P—,, hl— h�, .W mo c, I, SO mk Obi 1—m. In 0" 1 U1.1 1A.- -0,, 1.10 ".1" 7^1 W Ss'- $., non S—hl I- ..d I,. -- S„ 15 In 1 11 s+: som r. oo, 1011, NC,,, 7 ------7 777777T77= No,, SIu11, q,—h-) $1, 0 7 Y1-5 W0l> U) 11—Wd frmpume u 10 En, d, In O23 SO .21 So 02.1 Sri 033 SO 02" Slxndard Rllnln� 19 wM9 W, u I � 50 _ V, 111 11 t 9 l so, 17U W 17o 1 $o i,n s", 110 A1170 pas® I of I Page 116 of 268 Description: County's Bill Format and County's Bill Insert 4 El following this page (containing _ '.• M MM Page 17 of 17 Fixed Term Service Agreement 2022—Ver,2 Page 117 of 268 Aftachment A Coffier County Public Utilities Division 4420 Mercantile Ave Utility Billing & Customer Service Naples, Florida 34104 ACCOUNT NUMBER: ACCOUNT SUMMARY AS OF. CUSTOMER NAME: PAYMENTS RECEIVED ON: SERVICE ADDRESS: MAILING ADDRESS: PREVIOUS BALANCE: CURRENT CHARGES; TOTAL AMOUNT DUE: `°EE BACK 0t BiL L FOR AFN)!T" 'NAL INFC'R1-"AT1C.tJ1 PLEASE DETACH AND RETURN THIS PORTION WITH YOUR PAYMENT Phone: 239-252-2380 www.colliergov.net CURRENT CHARGES Coffier County Checks must be in U,S, funds and drawn on a U.S. bank Public Utilities Division Utility Billing & Custorner Service 4420 Mercantile Ave ® Naples, Florida 34104 PHONE: (239) 252-2380 STATEMENT DATE CURRENT CHARGES ACCOUNT NUMBER Customer Name: DUE DATE TOTAL DUE AMOUNT ENCLOSED Service Address: Collier County Utility Billing P.O. Box 29017 Miami, FL 33102-9017 CCU 1427-3 Page 118 of 268 Reading Your Water Meter To find out how much water you have used since your last bill, read the first four digits, from left to the right, showing on your water meter. Billed usage is measured by thousands of gallons. Subtract your last bill's "current" meter reading from this number to find your recent consumption. To check for water loss, make sure that no water is running in or outside the house. Do not shut off any valves on any pipes. Locate the flow detector on your water meter. If either the small triangle or embossed circle at the center of the meter is rotating, or the word FLOW shows on the face of a digital meter, water is flowing through the meter indicating possible water loss. Vist www,colliergov.net/utilitybilling and click on - Water and Sewer Services FACls for more information, Charge" Meter Size 5/8" & 3/4" 1 1/4' 1 1/2" 2" 3" 4" 6" 101, 12" Sewer Base I Water B I I I ock I Block 2 Block 3 Block 4 Block 5 - - Block 6 B,ase (000 gallons) (000 gallons) 1 (000 gallons) (0001gallons) (000 ♦allons) (,000 gallons) $334 $5.05 1 $6.71 $8.38 $10.05 t! 3.40 $37.30 24.79 First 5 6 to 10 to 20 21 to 30 31 to 50 Over5O $59.98 I $39.06 First 8 9 to 16 111 17 to 32 33 to 48 49 to 80 Over 80 $77.92 $50.36 First 11 12 to 22 23 to 44 45 to 66 67 to 110 Over 110 $116.16 $74.44 First 17 18 to 34 35to68 69 to 102 103 to 170 Over 170 $183.85 $117.06 First 27 28 to 54 55 to 108 109 to 162 163to270 Over270 $511.15 $323.14 First 75 76 to 150 151 to 300 301 to 450 451 to 750 Over750 $1,131.54 $713.76 i First 167 168 to 334 335 to 668 669 to 1,002 1 1,003 to 1,670 Over 1,670 $2,259.96 $1,424.25 First 333 334 to 666 667 to 1,332 1,333 to 1,998 1,999 to 3,330 Over 3,330 $3,952.26 $2,489.79 First 583 584 to 1,166 1,167 to 2,332 2,333 to 3,498 3,499 to 5,830 Over 5,830 $7,160.51 $4,509.82 First 1,057 1,058 to 2,114 2,115 to 4,228 4,229 to 6:342 6,343 to 10,570 Over 10,570 $10,615.84 $6,685.42 First 1,568 1,569 to 3,136 3,137 to 6,272 6,273 to 9,408 1 9,409 to 15,680 Over 15,680 Volume charge per 1,000 gallons The Block Rate structure is designed to encourage water conservation - the more you use the more you pay! Sewer Volume $5.25 per 1,000 gallons Example: Residential I Sewer Availability ($37.30) $37,30 Additional fees: customer with a 518" I Sewer Volume (capped at 15,000 gals) 15 x $5.25 $78,75 I Duplicate Bill $1.00 meter and 17,000 I Water availability ($24.79) $24,79 I Meter Re -Read $34.00 gallons of water usage 5,000 gals at Block 1 (5 x $3,34) $1630 Meter Shut -Off Lock Fee 1st $56.00 during the month. 5.000 gals at Block 2 (5 x $5.05) $25,25 I Meter Shut -Off Lock Fee 2nd $84.00 7,000 gals at Block 3 (7 x $6.71) $46,97 I Meter Shut -Off Lock Fee 3rd $112.00 Total Charges = $229.76 I Meter Unlock Fee (After Hours) $70.00 Customer RemindMeter Pull fee $120.00 ers • Promptly advise Utility Billing and Customer Service of any change in your telephone contact numbers and/or billing address. • Promptly advise Utility Billing and Customer Service if the property is occupied by a tenant. Note that a monthly duplicate bill fee may be applied to the account. Property owners are advised that when a tenant fails to make a monthly bill payment, it becomes the responsibility of the owner. It is the owner's responsibility to ensure that tenants cancel any payment arrangements with the utility when their tenancy ends. Any overpayments must be resolved between the owner and tenant. 0 Payment made by any other means may not be received and could result in termination of service, with a continuing obligation to pay. Contact Information E-Mail Telephone Fax Website utiIitybiII@coIIiercountyfI.gov (239) 252-2380 (239) 252-6699 www. colIiercountyf1.gov/utilitybiIIing WARNING: THIS BILL BECOMES DELINQUENT IF THE TOTAL ACCOUNT BALANCE DUE IS NOT PAID BY THE DUE DATE. HE A ER SE ER D R' N'FOR I ING PERATNG AND REGULATORY STANDARDS ORDINANCE NO. 2001-73 PROVIDES THAT PAYMENTS RECEIVED WT � U W ST CT U SU M B LL 0 0 E EN L Y CHA ES AND THE DISTRICT SHALL DISCONTINUE ALL UTILITY SERVICE WHEN THE BILL IS AFTER HE•E DA E 9HA BE JE •LAT •P A T FIG T • T ' LL B CT• T D L 0 T U L C 0 T B E IN UEN �l THE F L A C LIN ALANCE INCLUDING A LOCK FEE SHALL BE PAID FOR SERVICE TO BE RESTORED. UNPAID BALANCES BECOME AN I AUTOMATIC EN ON THE PROPERTY AS PROVIDED FOR IN THE SPECIAL ACT CREATING THE COLLIER COUNTY WATER -SEWER DISTRICT. CoNays To Pay & TiewTour Bill Locations Utility Billing & Customer Service Center Aft 4420 MercantileNaples, FL 34104 M-F 8 am to 5 pm Utility Billing & Customer Service 0410veo 11985 Collier Blvd, Suite 7 Naples FL 34116 M-F 8:30 am to 4:30 pm Pay Pay Pay Schedule AutoPay Paperless North Collier Government Center Online by Phone by Text a Payment 2335 Orange Blossom Dr. Naples FL 34109 M-F 9 am to 6 pm Online: www.colliercountyfl.gov/paywater Heritage Bay Government Center By Phone: (239) 252-2380 Select Option 1 15430 Collier Blvd, Naples, FL 34120 M-F 9 am to 6 pm (kiosk only) Pay 5 113y Government picture ID required when paying O"VNIA d cc cc VISA i I -le, in norcnn with nh-L-c rrarlif nnri riahit Porric Page 119 of 268 jr Rates Wastewater Rates y 30-day intervals, the water rates consist of two separate charges. Just like potable water rates, wastewater rates consist of two separate charges - a ser on meter size and applicable to each account, regardless of the consumption quand 5ased on meter size and applicable to each water account regardless of the charge applicable to each 1,000 gallons of water that passes through the water n between potable water and wastewater rates is that residential wastewater consumpt the charge applicable to each 1,000 gallons of water that passes through the at 15,000 gallons a month. Base Charge (per month) Wastewater Service Base Charge (per month) esidential, Non-residential and Multi-Famity Residential Individually Metered Residential, Non-residential and Multi -Family Residential xisting Rate Rate Effective October 1, 2020 Example: Residential customer with a Meter Size Inches ExistingRate Rate Effective October 1, 2020 (inches) 1 Example: Reside $23.41 $24.04 E 5f8" meter and 17,000 gallons of water ! g 5f8 and 3!4 $ $ I 3f4" meter and $36.89 $37.96 I usage during the month. 1 ..2I usage during $655.30 $58.29 E the $47.56 $48.94 Sewer Base $36.25 1 114 $85.14 $75.72 I Sewer Base S70.30 $72.34 I Sewer Volume (15 x $5.10) $76.50 1 1!2 I $127.37 $112.84 I Sewer Volume (1 $110.56 $113.76 Water Base $24.09 Water Volume I 2 $202.24 $178.67 Water Base $305.18 $314.03 I 5,000 gals at Block 1 (5x$3.25) $16.25 Water Volume 3 $494.03 $496.74 5,000 gals at Blo $674.09 $693.64 ! 5,000 gals at Block 2 (5x$4.91) $24.55 4 $981.00 $1,099.65 5,000 gals at Blo I $1,345.10 $1,384.1t 7,000 gals at Block 3 (7x$6.52) $45.64 I 6 $1,458.77 $2,146.27 7,000 gals at elo $2,351.43 $2,419.62 I TOTAL CHARGE: $223.2 8 $3,344.79 $3,840.87 TOTAL CHARGE: $4,259.20 $4,382.72 I I P 10 $6,059.89 $6,958.71 $6,313.90 $6,497.01 I I 12 $8,984.24 $10,316.66 ructure: Consumption Blocks in Thousands of Gallons Wastewater Volume Charge per 1,000 Gallons Individually Metered Residential Volume Charge is Capped at 15,000 Gallons per Mont Block 2 Block 3 Block 4 Block 5 Block 6 25 $4.91 $6.52 $8.14 $9.77 $13.02 Rates per 1,000 gallons Existing Rate Rate Effective October 1,2020 6 to 10 11 to 20 21 to 30 31 to 50 Over 50 (residential volume charge capped $4.96 $5.10 at 15,000 gallons) 9 to 16 17 to 32 33 to 48 44 to 80 Over 80 12 to 22 23 to 44 45 to 66 67 to 110 Over 110 star Restriction Surcharges Landscape 1rr�c 18 to 34 35 to 68 69 to 102 103 to 170 Over 170 28 to 54 55 to 108 109 to 162 163 to 270 Over 270 Although the South Florida Water Management 76 to 150 151 to 300 301 to 450 451 to 750 Over 750 District currently has no water shortage No Irrigation Alfowe declarations in place, Collier County continues to 168 to 334 335 to 668 669 to 1,002 1,003 to 1,670 Over 1,670 protect water resources by imposing certain No Irrigation Allowec 334 to 666 667 to 1,332 1,333 to 1,998 1,999 to 3,330 Over 3,330 restrictions on outdoor water use. Please make a.m. and 4 f 584 to 1,166 1,167 to 2,332 2,333 to 3,498 3,499 to 5,830 Over 5,830 sure your irrigation system is set to operate in 57 1,058 to 2,114 2,115 to 4,228 4,229 to 6,342 6,343 to 10,570 Over 10,570 accordance with the schedule shown to the right Odd numbered a as prescribed by Collier County Ordinance Mondays, Wednesdays 58 1,569 to 3,136 3,137 to 6,272 6,273 to 9,408 9,409 to 15,680 Over 15,680 Number 2015-27. Even numbered addre Landscape irrigation restrictions now apply to at[ Thursdays and `. water sources including irrigation quality (reclaimed) water, lake water and wet[ water. Page 120 of 268 x rates, reclaimed rates consist of two separate charges - a service base charge basei clicable to each account, regardless of the consumption quantity, and a consumption -ach 1,000 gallons of water that passes through the water meter. Some high -volume 'aimed water throughout the year. Existing Rate Rate Effective October 1, 2020 $8.18 $8.92 �13.66 514.90 $27.24 $29.70 $43.60 547.54 $122.70 $133.80 $272.64 5297.30 $545.36 $594.70 5954.36 i $1,040.70 $1,729.74 $1,886.22 52,564.84 $2.796.87 diall.— 6- 111 =fA1;4q,QKAI4 iflons Existing Rate Rate Effective October 1, 2020 $0.63 $0.69 i - --J ted $1.22 $1.33 1 toilet or tank water saving device and save as much as five gallons of water a day. showerhead and save as much as 86 gallons of water a day. .or and save as much as eight gallons of water a day. t while you brush your teeth and save four to 10 gattons of water a day. --et and save as much as seven gallons of water a day. iing machine and dishwasher when they are full. You can save as much as 15 gallons shwasher and 55 gallons per toad for the washing machine. ,rost setting on your microwave. about your water, wastewater, and reclaimed water services cat[ Utility Bitting and 39-252-2380 Collier County Public Utilities Department www. Colliercountyfl. Govl Ut ility0illing TVater and Wastewater Rates INSIDE Twis Issie. POTAKu WAT P- RATF� As operators of the Water -Sewer District (District), POT,1N.E WAT.—iC N &0 Collier County's Public Utilities Department works hard WA�.TENJER RITE, to keep the business of providing clean, safe drinking WAT F, Es N P C HA F1 --, E water and sanitary sewer services as transparent to our IFRIGATiCH SCHEEALE customers as possible. You shouldn't have to think IU�3AT�0�,l QjALITY RAYES about it; that's our job. We do, however, need you to take a moment to think of how much it costs to keep the water flowing and wastewater draining away. The Collier County Board of approves the rates the Dist The District faces sizable expense in providing life- continued diligent cost coni sustaining water and wastewater treatment services. measured risk approach , The District does not receive revenue from property improvement projects, the I taxes or any other financial support from Collier provide its very high level of County's general fund. The District is an enterprise Fiscal Year 2021 (Octob fund; an organization that provides goods or services September 30, 2021), th( to the public for a fee that makes the entity self- wastewater service rates supporting. User fees fund the total cost of percent. operations, maintenance, and non -growth- related capital improvements. Making water conservation reduce your consumption a Every two years, the District reviews its rates to make utility bill as low as possible sure they are sufficient to cover the cost of providing services. By a Special Act of the Florida Legislature If you have questions a (Chapter 2003-353 Section 6), rates are to be set at the wastewater service, please c level necessary to cover the cost of providing the Bitting and Customer Servic, services, but not to make a profit. 2380. Regular rate adjustments are necessary to ensure the rates generate the right amount of revenue and cash flow to provide reliable and sustainable services. Rates must keep up with the increasing cost of operations, including increases in the costs of electricity, raw materials like fuel and chemicals, insurance and labor, Cowler 11C and changing regulatory requirements. Rates must also maintain bond covenants, including debt service coverage, and provide funds for emergencies. Public Utilities I Page 121 of 268 ACORD, .. ! rwTIFICATE OF LIABILITY INSURANCE THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. - OF - DOES NOT♦ r. .. -- AUTHORIZED REPRESENTATIVEOR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION ■ the terms and conditionspolicy,policies may require an endorsement. on this certificate does not confer any rights to the certificate holder in lieu of such endorsement(s). PRODUCER NAME: Amber Wisher i Marsh & McLennan Agency R AgencyMarsh & McLennan Ins, MAIL ADDRESS, r 1 Polaris Way #300 INSURER(S) AFFORDING COVERAGE NAIC # Aliso Viejo, CA 92656 INSURER A: Federal Insurance Company 20281 INSURED INSURER* B ; Comp West Insurance Company 12177 InfoSend, Inc, INSURER C: Accident Fund Ins Co of America 10166 4240 E. La Palma Avenue INSURER D ;Underwriters at Lloyd's London 555555 Anaheim, CA 92807-CA Arch Insurance Company INSURER E : P Y 11150 INSURER F : COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED, NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACTOR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR ADDL SUBR POLICY EFF POLICY EX P LTR TYPE OF INSURANCE INSR WVD POLICY NUMBER (MM/DD/YYYY) (MMIDD/YYYY) LIMITS A X COMMERCIAL GENERAL LIABILITY 36031149 02/011202: 02l01 /202 EACH OCCURRENCE $1,000,000 ED CLAIMS -MADE I X OCCUR PRE�MISESf aoccurrence) S1,000,000 GEN'L AGGREGATE LIMIT APPLIES PER: PRO - POLICY JECT D LOC OTHER. A AUTOMOBILE LIABILITY ANY AUTO OWNED SCHEDULED AUTOS ONLY AUTOS HIRED NON -OWNED AUTOS ONLY AUTOS ONLY A X UMBRELLA LIAR I X 'OCCUR EXCESS LIAR CLAIMS -MADE DED I I RETENTION $ B WORKERS COMPENSATION AND EMPLOYERS' LIABILITY Y / N C ANY PROP RIETORIPARTNER/EXECUT IVE OFFICER/MEMBER EXCLUDED? L}' (Mandatory in NH) If yes, describe under DESCRIPTION OF OPERATIONS below MED EXP {Any one person) $ 1 0,000 PERSONAL & ADV INJURY $1,000,000 GENERAL AGGREGATE $2,000,000 PRODUCTS - COMP/OP AGG $2,000,000 S 73587120 02/01/2023 02/01/202 COVBINED SINGLE Lflii[T `� (Ea accident) $10000,000 BODILY INJURY (Per person) $ BODILY INJURY (Per accident) $ PROPERTY DAMAGE (Per accident) $ $ 79896856 02/01/2023 02/01/2024 EACH OCCURRENCE $5,000,000 AGGREGATE $5,000,000 C CP100005303* 02/01/2023 ER 02/01/202 X ISTATUTE IEOR Hm C WCP100005342** 02/01/2023 02/01 /20241 E.L. EACH ACCIDENT $1,000,000 NIA *AZ CA OR UT E.L. DISEASE- EA EMPLOYEE $1,000,000 **FL GA IL TX E.L. DISEASE -POLICY LIMIT $1,000,000 «r TRICE2082 2/01/2023022r • 000 i0O •.. E Crime r r 00�2/01/202302 s s'000 w00 0 attachedDESCRIPTION OF OPERATIONS I LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) Collier County Board of County Commissioners, OR, Board of County Commissioners in Collier County, OR Collier County Government, OR Collier County are named as Additional Insured on the Automobile and General Liability per the attached endorsement. Primary and Non -Contributory applies to General Liability per the endorsement. THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED ACCORDANCE POLICY PROVISIONS. 3295 Tamiaml Trail E. Naples, FL 34112-0000 AUTHORIZED REPRESENTATIVE ©1988-2015 ACORD CORPORATION. All rights reserved. ACORD 25 (2016/03) 1 of 1 The ACORD name and logo are registered marks of ACORD #S12384759/12384579 WOAYW Page 122 of 268 BUSINESS AUTO COVERAGE FORM This endorsement modifies the Business Auto Coverage Form. 1. EXTENDED CANCELLATION CONDITION Paragraph &Zb.—CANCELLATION of the COMMON POLICY CONDITIONS form |L0O17is deleted and replaced with the following: 1 0Odays before the effective date ofcancellation |f vvecancel for any other reason. 2. BROAD FORM INSURED A. Subsidiaries and Newly Acquired nrFormed Organizations As Insureds The Named Insured shown inthe Declarations is amended toinclude: 1 Any legally incorporated subsidiary inwhich you own more than 5Oq$ofthe voting stock mn the effective date ofthe Coverage Form, However, the Named Insured does not include any subsidiary that iaen^insuned''under any other automobile policy orwould be an "insured"under such apolicy but for its termination nrthe exhaustion ofits Limit of Insurance. Z Any organization that isacquired orformed by you and over which you maintain majority ownership. However, the Named Insured does not include any newly formed oracquired organizcdion� (a)That iaon"insured^under any other automobile po|icy� (b)That has exhausted its Limit ofInsurance under any other policy or (d 180 days or more after its acquisition or formation byyou, unless you have given uswritten notice ofthe acquisition nr formation, Coverage does not apply to"bodily injury" or "property damage" that results from an^aocident" that occurred before you formed or acquired the organization B.Employees msInsureds Paragraph A.I.—WHO IS AN |NSUREO—of SECTION ||— LIABILITY COVERAGE is amended to add the following: d. Any ^emp|oyee^ofyours while using a covered "auto" you don't own, hire or borrow inyour business oryour personal affaina. C. Lessors as Insureds ParaQnsphA1 —WHO |SANINSURED —of SECTION || —LIABILITY COVERAGE io amended toadd the following: e. The lessor ofacovered ^autu^while the ^outo^ieleased twyou under awritten agreement if: (1) The agreement requires you to provide direct primary insurance for the lessor, and (2) The "auto" isleased without odriver. Such leased "auto" will beconsidered o covered ^auto^you own and not acovered ^auto^you hire. However, the lessor is an^inaured"only for "bodily injury" or^pmpertydamage" resulting from the acts oromissions by: 1 You; . 2. Any mfyour "emp|nyeaa^ or agents; or 3, Any person, except the lessor or any ^employee"oragent ofthe lessor, operating an"auhz"with the permission ofany of 1 end/or2, above. D. Persons And Organizations As Insureds Under Written Insured Contract PanagraphA.1 —WHO |SANINSURED —of SECTION ||— LIABILITY COVERAGE ia amended toadd the following: f. Any person ororganization with respect to the uperation, maintenance or use ofa covered "auto'', provided that you and such person ororganization have agreed under anexpress provision inowritten "insured ountract^, written agreement ura written permit issued toyou bya governmental orpublic authority toadd such person mrorganization tothis policy as an"insured". Hmwewer, such person ororganization is an "insured" only: F oOO,16-O2-O292/R eY.11-16\ Page of Page 123 of 268 a 0 A (1) with respect to the operation, maintenance or use of a covered "auto", and (2) for "bodily injury" or "property damage" caused by an "accident" which takes place after: (a) You executed the "insured contract" or written agreement; or (b) The permit has been issued to you. FELLOW EMPLOYEE COVERAGE EXCLUSION B. 5. - FELLOW EMPLOYEE —of SECTION I I — LIABILITY COVERAGE does not apply. PHYSICAL DAMAGE — ADDITIONAL TEMPORARY TRANSPORTATION EXPENSE COVERAGE Paragraph AA.a. —TRANSPORTATION EXPENSES — of SECTION III — PHYSICAL DAMAGE COVERAGE is amended to provide a limit of $50 per day for temporary transportation expense, subject to a maximum limit of $1,000. AUTO LOAN/LEASE GAP COVERAGE Paragraph A. 4. —COVERAGE EXTENSIONS - of SECTION III — PHYSICAL DAMAGE COVERAGE is amended to add the following: c. Unpaid Loan or Lease Amounts In the event of a total "loss" to a covered "auto", we will it any unpaid amount due on the loan or lease for a covered "auto" minus: 1 . The amount paid under the Physical Damage Coverage Section of the policy; and 2. Any, a. Overdue loan/lease payments at the time of the "loss"; b. Financial penalties imposed under a lease for excessive use, abnormal wear and tear or high mileage; c. Security deposits not returned by the lessor: d. Costs for extended warranties, Credit Life Insurance, Health, Accident or Disability Insurance purchased with the loan or lease', and e. Carry-over balances from previous it or leases. We will it for any unpaid amount due on the loan or lease if caused by: 1, Other than Collision Coverage only if the Declarations indicate that Comprehensive Coverage is provided for any covered "auto", 2. Specified Causes of Loss Coverage only if the Declarations indicate that Specified Causes of Loss Coverage is provided for any covered "auto", or 3. Collision Coverage only if the Declarations indicate that Collision Coverage is provided for any covered "auto. 6. RENTAL AGENCY EXPENSE Paragraph A. 4. — COVERAGE EXTENSIONS — of SECTION III — PHYSICAL DAMAGE COVERAGE is amended to add the following: d. Rental Expense We will pay the following expenses that you or any of your "employees" are legally obligated to pay because of a written contract or agreement entered into for use of a rental vehicle in the conduct of your business: MAXIMUM VVE WILL PAY FOR ANY ONE CONTRACT OR AGREEMENT-. 1. $2,500 for loss of income incurred by the rental agency during the period of time that vehicle is out of use because of actual damage to, or "loss" of, that vehicle, including income lost due to absence of that vehicle for use as a replacement-, 2. $2,500 for decrease in trade-in value of the rental vehicle because of actual damage to that vehicle arising out of a covered "lossand 3. $2,500 for administrative expenses incurr�d by the rental agency, as stated in the contract or agreement. 4. $7,500 maximum total amount for paragraphs and 3. combined. 7. EXTRA EXPENSE — BROADENED COVERAGE Paragraph A. 4. — COVERAGE EXTENSIONS —of SECTION III — PHYSICAL DAMAGE COVERAGE is amended to add the following: e. Recovery Expense We will pay for the expense of returning a stolen covered "auto" to you. 8. AIRBAG COVERAGE Paragraph B.3.a. - EXCLUSIONS — of SECTION III — PHYSICAL DAMAGE COVERAGE does not apply to the accidental or unintended discharge of an airbag. Coverage is excess over any other collectible insurance or warranty specifically designed to provide this coverage. 9. AUDIO, ViSUAL AND DATA ELECTRONIC EQUIPMENT - BROADENED COVERAGE Paragraph CA.b. — LIMIT OF INSURANCE - of SECTION III - PHYSICAL DAMAGE is deleted and replaced with the following: b $2,000 is the most we will pay for "loss" in any one "accident" to all electronic equipment that reproduces, receives or transmits audio, visual or data signals which, at the time of "loss", (1) Permanently installed in or upon the covered "auto" in a housing, opening or of location that is not normally used by the "auto" manufacturer for the installation of such equipment; (2) Removable from a permanently installed housing unit as described in Paragraph 2.a. above or is an integral part of that equipment-, or (3) An integral part of such equipment. Form: 16-02-0292 (Rev. 11 -16) Page 2 of 3 "Includes copyrighted material of Insurance Services Office, Inc. with its permission" Page 124 of 268 Under Paragraph D. DEDUCTIBLE — of SECTION III — PHYSICAL DAMAGE COVERAGE the following imedde& Nodeductible applies toglass damage ifthe glass is repaired rather than replaced. 11.TVVO OR MORE DEDUCTIBLES ParaQnaph[l DEDUCTIBLE —of SECTION III — PHYSICAL DAMAGE COVERAGE isamended in add the following: |fthis Coverage Form and any other Coverage Form or policy issued toyou by usthat ie not an automobile policy orCoverage Form applies tothe same ^acoident".the following applies: 1, |fthe deducti bleunder this Business Auto Coverage Form imthe smaller (or smallest) deductib|e. itvviU be waived; or 2, |fthe deductible under this Business Auto Coverage Form ianot the smaller (or smallest) deductible, itwill bereduced bythe amount of the smaller (or smallest) deductible, 12.AMENDED DUTIES IN THE EVENT OF ACCIDENT, CLAIM, SUIT OR LOSS Paragraph A.2a.-DUTIES |NTHE EVENT OF ANACCIDENT, CLAIM, SUIT ORLOSS of SECTION IV BUSINESS AUTO CONDITIONS ia deleted and replaced with the foUwwing� a. In the event of "accident", claim, ^euit" or "kzaa^^you must promptly notify uewhen the "accident" is known to: (1)You mryour authorized representative, if you are an individual" (2) Apartner, orany authohzed representative, ifyou are apartnership; (S) Amember, ifyou are alimited liability company; or (4) Anexecutive officer, insurance manager, urauthorized representative, ifyou are an organization other than a partnership or limited liability company. Knowledge claim, "suit" or "loss" by other persons does not imply that the persons listed above have such knowledge. Notice touashould include: (1) How, when and where the ^eccident''or ^|mea''occurred� (2) The^insunad'o^name and address; and (3) Tothe extent possible,the names and addresses nfany injured persons or witnesses, 13.WA|VER OF SUBROGATION Paragraph A.5-TRANSFER OFRIGHTS OF RECOVERY AGAINST OTHERS TOU8of SECTION |V—BUSINESS AUTO CONDITIONS ia deleted and replaced with the following, 5. We will waive the right of recovery wewould otherwise have against another person or organization for "|oss" trwhich this insurance applies, provided the ^insunad''has waived their rights of recovery against such person or organization under a contract or agreement that is entered into before such "loss". To the extent that the "insured's" rights to recover damages for all or part of any payment made under this insurance has not been waived, those rights are transferred to us. That person or organization must do must do nothing after "accident" or "loss" to impair them. At our request, the insured will bring suit or transfer those rights to us and help us enforce them. 14. UNINTENTIONAL FAILURE TO DISCLOSE HAZARDS Paragraph B. 2. —CONCEALMENT, MISREPRESENTATION or FRAUD of SECTION IV — BUSINESS AUTO CONDITIONS - is deleted and replaced with the following: If you unintentionally fail to disclose any hazards existing at the inception date of your policy, we will not void coverage under this Coverage Form because of such failure. 16. AUTOS RENTED BY EMPLOYEES Paragraph B.5. - OTHER INSURANCE of SECTION IV — BUSINESS AUTO CONDITIONS - is amended to add the following: e. Any "auto" hired or rented by your "employee" on your behalf and at your direction will be considered an "auto" you hire. If an 1employee's" personal insurance also applies on an excess basis to a covered "auto" hired or rented by your "employee" on your behalf and at your direction, this insurance will be primary to the "employee's" personal 16. HIRED AUTO —COVERAGE TERRITORY Paragraph B-7.b,(5). - POLICY PERIOD, COVERAGE TERRITORY of SECTION IV — BUSINESS AUTO CONDITIONS is deleted and replaced with the following: (5) A covered "auto" of the private passenger type is leased, hired, rented or borrowed without a driver for a period of 45 days or less, and 17, RESULTANT MENTAL ANGUISH COVERAGE Paragraph C. of - SECTION V — DEFINITIONS is deleted and replaced by the following-, "Bodily injury" means bodily injury, sickness or disease sustained by any person, including mental anguish or death as a result of the "bodily injury" sustained by that person. Form: 16-O2-O292(ReV. 11-16) Page 3 of Page 125 of 268 M'OLICY #: 36031149 CHUE36 Payments (confinued) POLICY PERIOD: 02/01/2023 TO 02/0112024 General Liability IMMENUMMM-M C. reasonable expenses incurred by the insured at our request to assist us in the investigation or defense of such claim or suit, including actual loss of earnings up to $1000 a day because of time off fromvork. D. costs taxed against the insured in the suit, except any: L attorney fees or litigation expenses; or 1 other loss, cost or expense; E. prejudgment interest awarded against the insured on that part of a judgment we pay. If we make an offer to pay the applicable Limit Of Insurance, we will not pay any prejudgment interest based on that period of time after the ofter. F. interest on the full amount of a judgment that accrues after entry of the judgment and before we have paid, offered to pay or deposited in court the part of the judgment that is within the applicable Limit Of Insurance. Supplementary Payments does not include any fine or other penalty, These payments will not reduce the Limits Of Insurance, Our obligation to make these payments ends when we have used up the applicable Limit Of Insurance, Coverage Territory This insurance applies anywhere, provided the insured's responsibility to pay damages, to which this insurance applies, is determined in a suit on the merits brought in the United States of America (including its possessiom and territories), Canada or Puerto Rico, or in a settlement to which we agree. Sole Proprietorship If you are an individual, you and your spouse are insureds; but you and your spouse are insureds only with respect to the conduct of a business of which you are the sole owner. If you die: • persons or organizations having proper temporary custody of your property are insureds; but they are insureds only with respect to the maintenance or use of such property and only for is until your legal representative has been appointed; and your legal representatives are insureds; but they are insureds only with respect to their duties as your legal representatives. Such legal representatives will assume your rights and duties under this insurance, Page 126 of 268 1M(#7171FAW-TjT5X4-FMn# (congnued) Partnerships Or Joint If you are a partnership (including a limited liability partnership) or a joint venture, you are an Ventures insured, Your members, your partners and their spouses are insureds; but they are insureds o with respect to the conduct of your business. Limited Liability If you are a limited liability company, you are an insured. Your members and their spouses are Companies insureds; but they are insureds only with respect to the conduct of your business. Your managers are insureds; but they are insureds only with respect to their duties as your managers. Other Organizations If you are an organization (including a professional corporation) other than a partnership, joint venture or limited liability company, you are an insured. Your directors and officers are insureds; but they are insureds only with respect to their duties as your directors or officers, Your stockholders and their spouses are insureds; but they are insureds only with respect to their liability as your stockholders. RM=. However, no employee is an insured for: A. bodily injury, advertng injury or personal injury: 1. to you, to any of your directors, managers, members, officers or partners (whether or not an employee) or to any co -employee while such injured person is either in the course of his or her employment or while performing duties related to the conduct of your business; 2. to the brother, child, parent, sister or spouse of such injured person as a consequence of any injury described in subparagraph A. 1. above; or 3. for which there is any obligation to share damages with or repay someone else who must pay damages because of any injury described in subparagraphs above. With respect to bodily injury only, this limitation does not apply to: Or 10 JOLWXV -ccisirs, or solpUrlisors 73 ingureds;or your employees, as insureds, with respect to such damages caused by caTdio- pulmonary resuscitation or first aid services administered by such an employee, or B. property damage to any property owned, occupied or used by you or by any of your directors, managers, members, officers or partners (whether or not an employee) or by any of your employees. This limitation does not apply to property damage to premises while rented to you or temporarily occupied by you with permission of the owner. LAMW Insurance Form 80-02-2000 (Rev. 4-01) Contract Page 6 of a2 Page 127 of 268 CH U BBO General Liability Volunteers Persons who arc volunteer workers for you are insureds; but they are insureds only for acts within the scope of their activities for you and at your direction, Peal Estate Managers Persons (other than your employees) or organizations acting as your real estate managers are insureds; but they are insureds only with respect to their duties as your real estate managers. Permissive Users Of With respect to mobile equipment registered in your name under a motor vehicle registration law: Mobile Equipment A. persons driving such equipment on a public road with your permission are insureds; and & persons or organizations responsible for the conduct of such persons described in subparagraph A. above are insureds; but they are insureds only with respect to the operation of the equipment and only if no other insurance of any kind is available to them However, no person or organization is an insured with respect to: •bodily injury to any co -employee of the person driving the equipment; or • property damage to any property owned or occupied by or loaned or rented to you, or in your charge or the charge of the employer of any person who is an insured under this provision, Vendors Persons or organizations who are vendors of your products are insureds', but they are insureds only with respect to their liability for damages for bodily injury or property damage resulting from the distribution or sale of your products in the regular course of their business and only if this insurance applies to the products -completed operations hazard. However, no such person or organization is an insured with respect to any: • assumption of liability by them in a contract or agreement. This limitation does not apply to the liability for damages for bodily injury or property damage that such vendor would have in the absence of such contract or agreement; • representation or warranty unauthorized by you; • physical or chemical change in your products made intentionally by the vendor; repackaging, unless unpacked solely for the purpose of inspection, demonstration or testing, or the substitution of pans under instruction from the manufacturer and then repacked in the original container; • failure to make such inspections, adjustments, tests or servicing as the vendor has agreed to make or normally undertakes to make in the usual course of business in connection with the distribution or sale of your products; demonstration, installation, servicing or repair operations� except such operations performed at the vendor's premises in connection with the sale of your products; or Inigm-Kri WSJ I'l rn Itain I I 1.11m; I I I 'd 11sum FAISImmi i 1=1 Itge N ni W-11 amv 111,gouRIJ01 1 1491 Liability Insurance Form 86-02-2000 (Rev. 4-01) Contract Page 7 of 32 Page 128 of 268 Vendors Further, no person or organization from whom you have acquired your products, or any container, (continued) ingredient or part entering into, accompanying or containing your products, is an insured under this provision. Lessors Of Equipment Persons or organizations from whom you lease equipment are insureds; but they are insureds only with respect to the maintenance or use by you of such equipment and only if you are contractually obligated to provide them with such insurance as is afforded by this contraeL However, no such person or organization is an insured with respect to any: •damages arising out of their sole negligence-, or •occurrence that occurs, or offense that is committed, after the equipment lease ends. Lessors Of Premises Persons or organizations from whom you lease premise s are insureds; but they arc insureds only with respect to the ownership, maintenance or use of that particular part of such premises leased to you and only if you are contractually obligated to provide them with such insurance as is afforded by this contract. However, no such person or organization is an insured with respect to any: damages arising out of their sole negligence; • occurrence that occurs, or offense that is committed, after you cease to be a tenant in the premises, or • structural alteration, new construction or demolition operations performed by or on behalf of them, Subsidiary Or Newly If there is no other insurance available, the following organizations will qualify as named insureds: Acquired Or Formed • a subsidiary organization of the first named insured shown in the Declarations of which, at Organizations the beginning of the policy period and at the time of loss, such first named insured controls, either directly or indirectly, more than fifty (50) percent of the interests entitled to vote generally in the election of the governing body of such organization; or Z' • a subsidiary organization of the first named insured shown in the Declarations that such first named insured acquires or forms during the policy period, if at the time of loss such first named insured controls, either directly or indirectly, more than fifty (50) percent of the interests entitled to vote generally in the clection of the governing body of such organization. Limitations On Who Is An A. Except to the extent provided under the Subsidiary Or Newly Acquired Or Formed Insured Organizations provision above, no person or organization is an insured with respect to the conduct of any person or organization that is not shown as a named insured in the Declarations. I I Z . I . I # I ownership, maintenance or use of any assets; or Lja&JW Insurance Foxy 80-02-2000 (Rev. 4-01) Contract page 8 Of 32 Page 129 of 268 W"Il". "I POLICY #: 36031149 POLICY PERIOD: 02/01/2023 TO 02/01/2024 W-7 M =- Duties In The Event Of F. Knowledge of an occurrence or offense by an agent or employee of the insured will not Occurrence, Offense, constitute knowledge by the insured, unless an officer (whether or not an employee) of any claim Or suit insured or an officer's designee knows about such occurrence or offense. (confinued) G. Failure of an agent or employee of the insured, other than an officer (whether or not an employee) of any insured or an officer's designee, to notify us of an occurrence or offense that such person knows about will not affect the insurance afforded to you. claim or loss does not reasonably appear to involve this insurance, but it later develops into a claim or loss to which this insurance applies, the failure to report it to us will not violate this condition, provided the insured gives us immediate notice as soon as the insured is aware that this insurance may apply to such claim or loss. I * •I . . I .. . I • sue us on this insurance unless all of the to and conditions of this insurance have been fully complied with. A person or organization may sue us to recover on an agreed settlement or on a final judgment against an insured obtained after an actual: ):ial in a civil proceeding; or Other Insurance If other valid and collectible insurance is available to the insured for loss we would otherwise cover under this insurance, our obligations are limited as follows. Primary Insurance This insurance is primary except when the Excess Insurance provision described below applies. If this insurance is primary, our obligations are not affected unless any of the other insurance is also primary. Then, we will share with all that other insurance by the method described in the Method of Sharing provision described below. Excess Insurance This insurance is excess over any other insurance, whether primary, excess, contingent or on any other basis: A. that is Fire, Extended Coverage, Builder's Risk, Installation Risk or similar insurance for your work-, B, that is insurance that applies to property damage to premises rented to you or temporarily occupied by you with permission of the owner; C. if the loss arises out of aircraft, autos or watercraft (to the extent not subject to the Aircraft, Autos Or Watercraft exclusion); Liability Insurance ForM 80-02-2000 (Rev. 4-01) Contract Page 22 of 32 Page 130 of 268 R-7= � D. that is insurance: L provided to you by any person or organization working under contract or agreement for you; or 2. under which you are included as an insured; or will undertake to do so, but we will be entitled to the insured's rights against all those other insurers. loss, if any, that exceeds the sum of the total: amount that all other insurance would pay for loss in the absence of this insurance; and We will share the remaining loss, if any, with any other insurance that is not described in this Insurance shown in the Declarations of this insurance. Method of Sharing If all of th other Wici rmits con6ibition 6 ciuli liharis, je will 611iiiiiji"t Jiiii. 0 S CULM LIN: I ufiwrvt=� C111JUX VIVU ULb (C11111 IL itUb Put" ab dJ)J)11,L:u1)1C lljlilu� or- Lit"Aul UIN JJKLAO insurance or none of the loss remains, whichever comes first, If any of the other insurance does not permit contribution by equal shares, we wiH contribute by limits. Under this method, each insurer's share is based on the ratio of its applicable limits of insurance to the total applicable limits of insurance of all insurers. with an asterisk are estimated premiums and are subject to audit. as estimated gghere in thi• olicy-In thati tthese w, these audit, and the second paragraph of the Estimated Premiums section of the Premium Summary wil apply. WNW Insurance Form 80-02-2000 (Rev. 4-01) Con"O Page 23 of 32 Page 131 of 268 Transfer Or Waiver Of We will waive the right of recovery we would otherwise have had against another person or Rights Of Pecovety organization, for loss to which this insurance applies, provided the insured has waived their rights Against Others of recovery against such person or organization in a contract or agreement that is executed before such loss. To the extent that the insured's rights to recover all or part of any payment made under this insurance have not been waived, those rights are transferred to us. The insured must do nothing after loss to impair them. At our request, the insured will bring it or transfer those rights to us and help us enforce them. This condition does not apply to medical expenses. Liability Insurance Fwn 80-02-2000 (Rev. 4-01) Contract Page 24 of 32 Page 132 of 268 COOPERATIVE PURCHASING AGREEMENT This Cooperative Purchasing Agreement ("Agreement") is entered into on (the "Effective Date") by and between City of Ocoee, Florida, a municipal corporation, with a principal address of 1 N. Buford Ave, Ocoee, FL 34761 ("City"), and InfoSend, Inc., a California Corporation, with a principal address of 4240 E. La Palma Avenue, Anaheim, CA 92807 ("InfoSend"). City and InfoSend are sometimes referred to herein individually as a "Party" and collectively as "Parties." RECITALS WHEREAS, City desires to obtain Data Processing, Printing and Mailing Services from InfoSend; and WHEREAS, on February 14, 2023, Collier County, Florida, entered into a Fixed Term Service Agreement with InfoSend ("Collier County Contract") pursuant to the Request for Proposal entitled "RFP For Printing and Mailing Services for Utility Billing Solicitation No.: 22-8010" ("Collier County RFP") and corresponding proposal by InfoSend ("Collier County Proposal") for a three (3)-year period with two (2) optional one (1)-year renewals; and WHEREAS, pursuant to City's procurement policy, City is authorized to utilize cooperative bidding contracting to utilize contracts awarded by other public agencies for the same or similar services; and WHEREAS, City has evaluated the Collier County RFP, Collier County Proposal, and Collier County Contract and desires to retain InfoSend utilizing the terms and pricing offered therein to obtain the products and services it requires; and WHEREAS, InfoSend agrees to provide City with the products and services it requires; and, WHEREAS, the Parties wish to incorporate and supplement certain terms and conditions set forth in the Collier County Contract with certain terms and requirements set forth herein; and, WHEREAS, City approved this Agreement and authorized the proper City officials to execute this Agreement. NOW, THEREFORE, in consideration of the mutual terms and conditions, promises, covenants and payments hereinafter set forth, the Parties agree as follows: 1. The foregoing recitals are true and correct and incorporated herein as set forth in full. 2. Any notice to City shall be sent to the following: These terms, together with the attachments, which are made a part hereof and incorporated by reference hereby, set forth the entire understanding of the Parties and supersede all prior agreements, written or oral. Attachments include Exhibit A, which consists of: RFP FOR PRINTING AND MAILING SERVICES FOR UTILITY BILLING SOLICITATION NO.: 22-8010 ("Collier County RFP") InfoSend's Proposal in response to Collier County RFP ("Collier County Proposal") Master Service Agreement between Collier County and InfoSend ("Collier County Contract") 4. In the event of any conflict or ambiguity between the terms of this Agreement and the contents of Exhibit A, the precedence of the documents shall be as follows: First: This Agreement Second: Collier County Contract Third: Collier County Proposal Fourth: Collier County RFP InfoSend Cooperative Purchasing Agreement 1 � . Page 133 of 268 IN WITNESS WHEREOF, the Parties hereto have executed this Cooperative Purchasing Agreement on the Effective Date and caused this Cooperative Purchasing Agreement to become effective by their respective endorsements below: CITY OF OCOEE, FIL: By: Name: Title: Dated: INFOSEND, INC.: By: Name: Title: Dated: InfoSend Cooperative Purchasing Agreement 2� Page 134 of 268