HomeMy WebLinkAbout07 Approval to Contract with Genuine Parts Company, Doing Business as NAPA and Assigned to Glenn Joiner & Son, Inc., Providing On-Site Management of the Fleet Parts Supply
City of Ocoee ▪ 1 N. Bluford Avenue ▪ Ocoee, Florida 34761
Phone: (407) 905-3100 ▪ www.ocoee.org
STAFF REPORT
Meeting Date: February 17, 2026
Item #: 7
Contact Name: Stephen Krug Department Director: Stephen Krug
Contact Number: Ext. 6002 City Manager: Craig Shadrix
Subject: Approval to Contract with Genuine Parts Company, Doing Business as NAPA and
Assigned to Glenn Joiner & Son, Inc., Providing On-Site Management of the Fleet Parts
Supply. (Public Works Director Krüg)
Background Summary: Since 2013, the Commission has approved contracting with Genuine Parts
Company, doing business as NAPA, and assigned to Glenn Joiner & Son, Inc., to provide on-site
management of the Fleet Division parts supply through the City's membership in the purchasing cooperative,
Sourcewell. Sourcewell has awarded a new contract to Genuine Parts Company (NAPA) which offers the
same benefits to the City as the previous contracts.
Public Works constantly investigates ways for the Fleet Division to reduce costs and improve the in-service
rate for City vehicles and equipment. Public Works has found contracting out the management of the parts
room continues to allow the Fleet Division to meet the goals of managing our parts inventory, reducing budget
and improving productivity. The Finance Department also engaged the services of MSL CPA's & Advisors to
perform an operational audit of the Fleet Division relating to parts supply through the NAPA contract for the
2022-2023 fiscal year. MSL made minor operational improvement recommendations which have been
implemented, with the general summary of the audit concluding, "the NAPA pricing appears to result in a net
savings to the City". To date, the on-site store arrangement has benefited the City through:
• Parts purchased at bulk prices through purchasing power of the larger company, NAPA.
• Inventory investment is reduced as we do not pre-pay to stock frequently used parts.
• Accounting transaction costs are reduced by cutting down on the number of suppliers, invoices,
purchase orders, accounts payable and returns.
• On-site store staff are employees of NAPA, not City.
• Productivity is increased and vehicle downtime reduced because mechanics are working instead of
waiting on parts.
• Parts do not leave the parts room without being accounted for.
• City does not have to worry about obsolete inventory.
• Defect credits and core credits are issued immediately.
• Fleet Team focuses on maintaining the City fleet, not procuring parts and other products.
Based on the fiscal year history, NAPA provides 60 to 70% of the parts used by the City at an average value
of approximately $475,000 annually. NAPA also provides approximately 5.5% of the fuel and lubricants used
at an average annual value of $20,000.
Page 173 of 322
City of Ocoee ▪ 1 N. Bluford Avenue ▪ Ocoee, Florida 34761
Phone: (407) 905-3100 ▪ www.ocoee.org
Public Works recommends executing the new contract with NAPA and Glenn Joiner & Sons, Inc. to provide
parts management for the City.
Issue:
Should the Honorable Mayor and City Commission approve the new contract with Glenn Joiner & Son to
provide on-site management of the Fleet Division's parts supply?
Recommendations:
Staff recommends the Honorable Mayor and City Commission approve the integrated supply agreement with
Genuine Parts Company dba NAPA to provide on-site management of the Fleet Division parts supply through
the Sourcewell purchasing cooperative Contract Number 090624-GPC and for the Mayor and City Staff to
execute the agreement and for the City Manager and Staff to execute change orders to the contract in
accordance with the Purchasing Manual.
Attachments:
1. Pricing Sheet
2. Contract
3. Integrated Parts Supply Contract NAPA 2026
Financial Impacts:
The parts are adequately funded in the Division budgets under the vehicle parts & repairs expense account.
Type of Item: Consent
Page 174 of 322
Genuine Parts Company | NAPA Integrated Business Solutions | 2999 Wildwood Pkwy | Atlanta, GA 30339
www.NAPA-IBS.com
Sourcewell Pricing for NAPA IBS Contract #090624-GPC
Sourcewell members that elect to use the Sourcewell NAPA IBS #090624-GPC Contract have
four options for pricing models based on our on-site vendor managed inventory model.
1. Sourcewell Member Pricing Option 1: No Markup Goods Pricing/Management Fee
• Goods are sold to Participating Entity at no markup over NAPA’s acquisition cost
• Operating expenses are billed to Participating Entity
• Separate management fee charged to attain a 10% return for NAPA on the sale price
of goods
2. Sourcewell Member Pricing Option 2: Not-to -Exceed 10% Margin Model
• Goods are sold to Participating Entity at a 10% gross margin over NAPA’s acquisition
cost
• Operating expenses are billed to Participating Entity
• NAPA’s return is built into the price of the part so no separate management fee is
billed
3. Sourcewell Member Pricing Option 3: Not-to -Exceed Pricing Profile 9074 / 25% Margin
Model
• NAPA branded goods are sold to Participating Entity on NAPA Pricing Profile 9074
(details available upon request)
• Non-NAPA sourced goods are sold to Participating Entity at a 25% gross margin over
NAPA’s acquisition cost
• All Operating Expenses are paid by NAPA and not billed to Participating Entity
• All cost and return are included in the price of the part, so Participating Entity only
receives one consolidated statement
4. Sourcewell Member Pricing Option 4: Not-to -Exceed 11% Markup Model
• Similar to pricing option 2a, but goods are sold to Participating Entity at an 11%
markup over NAPA’s acquisition cost (as opposed to gross margin)
• Operating expenses are billed to Participating Entity
• NAPA’s return is built into the price of the part so no separate management fee is
billed
Page 175 of 322
Genuine Parts Company | NAPA Integrated Business Solutions | 2999 Wildwood Pkwy | Atlanta, GA 30339
www.NAPA-IBS.com
PRICING OPTION #1 (No Markup Goods Pricing/Management Fee). Genuine Parts
Company (“NAPA”) shall bill Participating Entity for the following categories: (a) products (the
“Products”), (b) Third Party Services, (c) Operational Expenses (as defined below), and (d) the
Management Fee (as defined below). These categories and the pricing for such categories
are further defined as follows and in the Pricing Plan Summary below:
(a) Product Price. The pricing of NAPA Products shall be Current NAPA Jobber
Acquisition Cost, which means NAPA’s current gold price as set forth on
NAPA’s Confidential Jobber Cost and Suggested Resales price list. The
pricing of Non-NAPA Products shall be NAPA’s current product acquisition
cost.
(b) Third Party Services Price. Third Party Services are those services not
traditionally performed by NAPA but requested by Participating Entity, such as
windshield repair, towing etc., and Participating Entity shall pay NAPA’s cost
for any Third Party Services.
(c) Operational Expenses. Participating Entity shall reimburse NAPA for any and
all costs and expenses associated with the operation of the On Site Store(s),
including, but not limited to, vehicle gas and maintenance costs, salary and
benefits payable to NAPA employees at the On Site Store(s), worker’s
compensation benefits and insurance, unemployment insurance, personal
property insurance for the On Site Store(s) and Inventory, any deductible for
losses covered under the personal property, automobile liability, or general
liability insurance policies of NAPA, all equipment supplied by NAPA,
Corporate Allocation Expenses (as defined below), inventory investment
expense, obsolescence expense, pension funding costs, accounting fees,
general office expenses, and shared service expenses. NAPA shall provide an
expense statement of the parts operations to the Participating Entity on
approximately the ______ of each month for each On Site Store. An example
of an expense statement reflecting such costs and expenses is attached
hereto as Exhibit _. Participating Entity acknowledges and agrees that the
costs and expenses reflected on the expense statement set forth on Exhibit _
are subject to change based on actual monthly costs, expenses or Corporate
Allocation Expenses incurred relative to the operation of the On Site Store(s).
Participating Entity acknowledges that in order to achieve economies of
scale, NAPA utilizes certain headquarter and corporate personnel to assist in
the performance of this Agreement in order to have fewer employees
performing routine general administrative tasks such as paper work and filing
at the On Site Store(s), allowing NAPA counter personnel to focus more
attention on serving the On-Site Store operations, and maximizing on-site
cost efficiency. As a result, each On Site Store location is charged certain
corporate allocation expenses for various line items shown on Exhibit _
(“Corporate Allocation Expenses”) which are calculated as a percentage of
Page 176 of 322
Genuine Parts Company | NAPA Integrated Business Solutions | 2999 Wildwood Pkwy | Atlanta, GA 30339
www.NAPA-IBS.com
total Product sales for each month. As such, there is not a supportive invoice
for such expenses other than a monthly allocation rate statement.
(d) Management Fee. Participating Entity shall pay a Management Fee equal to
ten percent (10%) of the Total Monthly Net Sales (as defined below) during the
preceding month. For purposes hereof, “Total Monthly Net Sales” means the
total dollar amount of all Products (both NAPA and Non-NAPA) and Third Party
Services sold to the Participating Entity during the preceding month, less
purchase returns.
PRICING PLAN SUMMARY
NAPA Product Price
Non-NAPA Product Price
Third Party Services Price
Billed to Participating Entity at the Current NAPA Jobber
Acquisition Cost
Billed to Participating Entity at NAPA’s current product acquisition
cost
Billed to Participating Entity at NAPA’s cost
Operational Expenses Billed to Participating Entity in accordance with Section (c) above.
Management Fee
Ten percent (10%) of Total Monthly Net Sales, billed in accordance
with Section (d) above.
PRICING OPTION # 2 (Not-to -Exceed 10% Margin Model). NAPA shall bill Participating
Entity for the following categories: (a) Products, (b) Third Party Services, and (c) Operational
Expenses (as defined below). These categories and the pricing for such categories are further
defined as follows and in the Pricing Plan Summary below:
(a) Product Price. The pricing of NAPA Products shall be Current NAPA Jobber
Acquisition Cost, which means NAPA’s current gold price as set forth on
NAPA’s Confidential Jobber Cost and Suggested Resales price list, plus a ten
percent (10%) gross profit, which shall be calculated pursuant to the formula
set forth in the Pricing Plan Summary set forth below. The pricing of Non-
NAPA Products shall be NAPA’s current product acquisition cost plus a ten
percent (10%) gross profit, which shall be calculated pursuant to the formula
set forth in the Pricing Plan Summary set forth below.
(b) Third Party Services Price. Third Party Services are those services not
traditionally performed by NAPA but requested by Participating Entity, such as
windshield repair, towing etc., and Participating Entity shall pay NAPA’s cost
plus a ten percent (10%) gross profit, which shall be calculated pursuant to
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Genuine Parts Company | NAPA Integrated Business Solutions | 2999 Wildwood Pkwy | Atlanta, GA 30339
www.NAPA-IBS.com
the formula set forth in the Pricing Plan Summary set forth below, for any Third
Party Services.
(c) Operational Expenses. Participating Entity shall reimburse NAPA for any and
all costs and expenses associated with the operation of the On Site Store(s),
including, but not limited to, vehicle gas and maintenance costs, salary and
benefits payable to NAPA employees at the On Site Store(s), worker’s
compensation benefits and insurance, unemployment insurance, personal
property insurance for the On Site Store(s) and Inventory, any deductible for
losses covered under the personal property, automobile liability, or general
liability insurance policies of NAPA, all equipment supplied by NAPA,
Corporate Allocation Expenses (as defined below), inventory investment
expense, obsolescence expense, pension funding costs, accounting fees,
general office expenses, and shared service expenses. NAPA shall provide an
expense statement of the parts operations to the Participating Entity on
approximately the ______ of each month for each On Site Store. An example
of an expense statement reflecting such costs and expenses is attached
hereto as Exhibit _. Participating Entity acknowledges and agrees that the
costs and expenses reflected on the expense statement set forth on Exhibit _
are subject to change based on actual monthly costs, expenses or Corporate
Allocation Expenses incurred relative to the operation of the On Site Store(s).
Participating Entity acknowledges that in order to achieve economies of
scale, NAPA utilizes certain headquarter and corporate personnel to assist in
the performance of this Agreement in order to have fewer employees
performing routine general administrative tasks such as paper work and filing
at the On Site Store(s), allowing NAPA counter personnel to focus more
attention on serving the On-Site Store operations, and maximizing on-site
cost efficiency. As a result, each On Site Store location is charged certain
corporate allocation expenses for various line items shown on Exhibit _
(“Corporate Allocation Expenses”) which are calculated as a percentage of
total Product sales for each month. As such, there is not a supportive invoice
for such expenses other than a monthly allocation rate statement.
PRICING PLAN SUMMARY
NAPA Product Price
Billed to Participating Entity at the Current NAPA Jobber Acquisition
Cost plus a ten percent (10%) gross profit. The formula for NAPA
Product Price for Participating Entity is the Current NAPA Jobber
Acquisition Cost divided by .90. This formula will achieve the gross
profit rate set forth above.
Example: Current NAPA Jobber Acquisition Cost is $1.00. Participating
Entity’s price would be $1.00/.90=$1.11
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Genuine Parts Company | NAPA Integrated Business Solutions | 2999 Wildwood Pkwy | Atlanta, GA 30339
www.NAPA-IBS.com
Non-NAPA Product Price
Third Party Services Price
Billed to Participating Entity at NAPA’s current product acquisition cost
plus a ten percent (10%) gross profit. The formula for Non-NAPA
Product Price for Participating Entity is NAPA’s current product
acquisition cost divided by .90. This formula will achieve the gross
profit rate set forth above.
Example: NAPA’s current product acquisition cost is $1.00.
Participating Entity’s price would be $1.00/.90=$1.11
Billed to Participating Entity at NAPA’s cost plus a ten percent (10%)
gross profit. The formula for Third Party Services for Participating
Entity is NAPA’s cost divided by .90. This formula will achieve the gross
profit rate set forth above.
Example: NAPA’s cost is $1.00. Participating Entity’s price would be
$1.00/.90=$1.11
Operational Expenses Billed to Participating Entity in accordance with Section (c) above.
PRICING OPTION # 3 (Not-to -Exceed Pricing Profile 9074/25% Margin Model). NAPA shall
bill Participating Entity for the following categories: (a) Products and (b) Third Party Services.
NAPA shall pay the Operational Expenses (as defined below) associated with the operation
of the on site store. NAPA shall thereafter invoice or refund to Participating Entity such
amount as is required for NAPA to achieve a ten percent (10%) Net Profit Guarantee as set
forth in section (d) below. These categories and the pricing for such categories are further
defined as follows and in the Pricing Plan Summary below:
(a) Product Price. The pricing of NAPA Products shall be based on NAPA’s 9074
NAPA Pricing Profile. The pricing of Non-NAPA Products shall be NAPA’s
current product acquisition cost plus a twenty-five percent (25%) gross profit,
which shall be calculated pursuant to the formula set forth in the Pricing Plan
Summary set forth below.
(b) Third Party Services Price. Third Party Services are those services not
traditionally performed by NAPA but requested by Participating Entity, such as
windshield repair, towing etc., and Participating Entity shall pay NAPA’s cost
plus a twenty-five percent (25%) gross profit, which shall be calculated
pursuant to the formula set forth in the Pricing Plan Summary set forth below,
for any Third Party Services.
(c) Operational Expenses. NAPA shall pay any and all costs and expenses
associated with the operation of the On Site Store(s), including, but not
limited to, vehicle gas and maintenance costs, salary and benefits payable to
Page 179 of 322
Genuine Parts Company | NAPA Integrated Business Solutions | 2999 Wildwood Pkwy | Atlanta, GA 30339
www.NAPA-IBS.com
NAPA employees at the On Site Store(s), worker’s compensation benefits and
insurance, unemployment insurance, personal property insurance for the On
Site Store(s) and Inventory, any deductible for losses covered under the
personal property, automobile liability, or general liability insurance policies
of NAPA, all equipment supplied by NAPA, Corporate Allocation Expenses (as
defined below), inventory investment expense, obsolescence expense,
pension funding costs, accounting fees, general office expenses, and shared
service expenses. NAPA shall provide an expense statement of the parts
operations to the Participating Entity on approximately the ______ of each
month for each On Site Store. An example of an expense statement reflecting
such costs and expenses is attached hereto as Exhibit _. Participating Entity
acknowledges and agrees that the costs and expenses reflected on the
expense statement set forth on Exhibit _ are subject to change based on
actual monthly costs, expenses or Corporate Allocation Expenses incurred
relative to the operation of the On Site Store(s). Participating Entity
acknowledges that in order to achieve economies of scale, NAPA utilizes
certain headquarter and corporate personnel to assist in the performance of
this Agreement in order to have fewer employees performing routine general
administrative tasks such as paper work and filing at the On Site Store(s),
allowing NAPA counter personnel to focus more attention on serving the On-
Site Store operations, and maximizing on-site cost efficiency. As a result,
each On Site Store location is charged certain corporate allocation expenses
for various line items shown on Exhibit _ (“Corporate Allocation Expenses”)
which are calculated as a percentage of total Product sales for each month.
As such, there is not a supportive invoice for such expenses other than a
monthly allocation rate statement.
(d) Net Profit Guarantee. Sales of Products at each On Site Store location will
be reviewed after the first ninety (90) days of operation and on a month-by-
month basis thereafter to ensure a ten percent (10%) net profit for NAPA. If
monthly sales at each On Site Store, independently as opposed to in the
aggregate, are producing more than a ten percent (10%) net profit for NAPA,
NAPA will pay to Participating Entity, via a refund check, the overage.
Conversely, if NAPA’s net profit for the preceding month is less than ten
percent (10%), NAPA will bill Participating Entity for the deficiency.
PRICING PLAN SUMMARY
NAPA Product Price
Non-NAPA Product Price
Billed to Participating Entity based upon NAPA’s 9074 NAPA Pricing
Profile
Billed to Participating Entity at NAPA’s current product acquisition cost
plus a twenty-five percent (25%) gross profit. The formula for Non-
NAPA Product Price for Participating Entity is NAPA’s current product
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Genuine Parts Company | NAPA Integrated Business Solutions | 2999 Wildwood Pkwy | Atlanta, GA 30339
www.NAPA-IBS.com
Third Party Services Price
acquisition cost divided by .75. This formula will achieve the gross
profit rate set forth above.
Example: NAPA’s current product acquisition cost is $1.00.
Participating Entity’s price would be $1.00/.75=$1.33
Billed to Participating Entity at NAPA’s cost plus a twenty-five percent
(25%) gross profit. The formula for Third Party Services for
Participating Entity is NAPA’s cost divided by .75. This formula will
achieve the gross profit rate set forth above.
Example: NAPA’s cost is $1.00. Participating Entity’s price would be
$1.00/.75=$1.33
Operational Expenses Paid by NAPA in accordance with Section (c) above.
Net Profit Guarantee Amounts will be refunded or charged based on the failure or
achievement of an overall ten percent (10%) net profit for the previous
month as detailed above.
PRICING OPTION # 4 (Not-to -Exceed 11% Markup Model). NAPA shall bill Participating
Entity for the following categories: (a) Products, (b) Third Party Services, and (c) Operational
Expenses (as defined below). These categories and the pricing for such categories are further
defined as follows and in the Pricing Plan Summary below:
(a) Product Price. The pricing of NAPA Products shall be Current NAPA Jobber
Acquisition Cost, which means NAPA’s current gold price as set forth on
NAPA’s Confidential Jobber Cost and Suggested Resales price list, plus an
eleven percent (11%) markup. The pricing of Non-NAPA Products shall be
NAPA’s current product acquisition cost plus an eleven percent (11%)
markup.
(b) Third Party Services Price. Third Party Services are those services not
traditionally performed by NAPA but requested by Participating Entity, such as
windshield repair, towing etc., and Participating Entity shall pay NAPA’s cost
plus an eleven percent (11%) markup for any Third Party Services.
(c) Operational Expenses. Participating Entity shall reimburse NAPA for any and
all costs and expenses associated with the operation of the On Site Store(s),
including, but not limited to, vehicle gas and maintenance costs, salary and
benefits payable to NAPA employees at the On Site Store(s), worker’s
compensation benefits and insurance, unemployment insurance, personal
property insurance for the On Site Store(s) and Inventory, any deductible for
losses covered under the personal property, automobile liability, or general
Page 181 of 322
Genuine Parts Company | NAPA Integrated Business Solutions | 2999 Wildwood Pkwy | Atlanta, GA 30339
www.NAPA-IBS.com
liability insurance policies of NAPA, all equipment supplied by NAPA,
Corporate Allocation Expenses (as defined below), inventory investment
expense, obsolescence expense, pension funding costs, accounting fees,
general office expenses, and shared service expenses. NAPA shall provide an
expense statement of the parts operations to the Participating Entity on
approximately the ______ of each month for each On Site Store. An example
of an expense statement reflecting such costs and expenses is attached
hereto as Exhibit _. Participating Entity acknowledges and agrees that the
costs and expenses reflected on the expense statement set forth on Exhibit _
are subject to change based on actual monthly costs, expenses or Corporate
Allocation Expenses incurred relative to the operation of the On Site Store(s).
Participating Entity acknowledges that in order to achieve economies of
scale, NAPA utilizes certain headquarter and corporate personnel to assist in
the performance of this Agreement in order to have fewer employees
performing routine general administrative tasks such as paper work and filing
at the On Site Store(s), allowing NAPA counter personnel to focus more
attention on serving the On-Site Store operations, and maximizing on-site
cost efficiency. As a result, each On Site Store location is charged certain
corporate allocation expenses for various line items shown on Exhibit _
(“Corporate Allocation Expenses”) which are calculated as a percentage of
total Product sales for each month. As such, there is not a supportive invoice
for such expenses other than a monthly allocation rate statement.
PRICING PLAN SUMMARY
NAPA Product Price
Non-NAPA Product Price
Third Party Services Price
Billed to Participating Entity at the Current NAPA Jobber Acquisition
Cost plus an eleven percent (11%) markup. The formula for NAPA
Product Price for Participating Entity is the Current NAPA Jobber
Acquisition Cost multiplied by 1.11.
Example: Current NAPA Jobber Acquisition Cost is $1.00. Participating
Entity’s price would be $1.00 x 1.11=$1.11
Billed to Participating Entity at NAPA’s current product acquisition cost
plus an eleven percent (11%) markup. The formula for Non-NAPA
Product Price for Participating Entity is NAPA’s current product
acquisition cost multiplied by 1.11.
Example: NAPA’s current product acquisition cost is $1.00.
Participating Entity’s price would be $1.00 x 1.11=$1.11
Billed to Participating Entity at NAPA’s cost plus an eleven percent
(11%) markup. The formula for Third Party Services for Participating
Entity is NAPA’s cost multiplied by 1.11.
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Genuine Parts Company | NAPA Integrated Business Solutions | 2999 Wildwood Pkwy | Atlanta, GA 30339
www.NAPA-IBS.com
Example: NAPA’s cost is $1.00. Participating Entity’s price would be
$1.00 x 1.11=$1.11
Operational Expenses Billed to Participating Entity in accordance with Section (c) above.
Page 183 of 322
090624-GPC
-1-
MASTER AGREEMENT # 090624
CATEGORY: sĞŶĚŽƌDĂŶĂŐĞĚ/ŶǀĞŶƚŽƌLJ>ŽŐŝƐƟĐƐDĂŶĂŐĞŵĞŶƚ^ŽůƵƟŽŶƐĨŽƌ&ůĞĞƚƐĂŶĚ&ĂĐŝůŝƟĞƐ
SUPPLIER: 'ĞŶƵŝŶĞWĂƌƚƐŽŵƉĂŶLJĚďĂEW/ŶƚĞŐƌĂƚĞĚƵƐŝŶĞƐƐ^ŽůƵƟŽŶƐ
This Master Agreement (Agreement) is between Sourcewell, ĂDŝŶŶĞƐŽƚĂƐĞƌǀŝĐĞĐŽŽƉĞƌĂƟǀĞlocated at 202
12th Street Northeast, P.O. Box 219, Staples, MN 56479 (Sourcewell) and Genuine Parts Company dba NAPA
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(Supplier).
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^ƵƉƉůŝĞƌĂŶĚĂƉƉůLJƚŽĂůůƚƌĂŶƐĂĐƟŽŶƐĞŶƚĞƌĞĚďLJ^ƵƉƉůŝĞƌĂŶĚWĂƌƟĐŝƉĂƟŶŐŶƟƟĞƐ͘^ƵďƐĞƋƵĞŶƚƌƟĐůĞƐƚŽƚŚŝƐ
Master Agreement control the rights ĂŶĚŽďůŝŐĂƟŽŶƐĚŝƌĞĐƚůLJďĞƚǁĞĞŶ^ŽƵƌĐĞǁĞůůĂŶĚ^ƵƉƉůŝĞƌ;ƌƟĐůĞϮͿ͕ĂŶĚ
ďĞƚǁĞĞŶ^ƵƉƉůŝĞƌĂŶĚWĂƌƟĐŝƉĂƟŶŐŶƟƚLJ;ƌƟĐůĞϯͿ͕ƌĞƐƉĞĐƟǀĞůLJ͘dŚĞƐĞƌƟĐůĞϭ'ĞŶĞƌĂůdĞƌŵƐĐŽŶƚƌŽůŽǀĞƌĂŶLJ
ĐŽŶŇŝĐƟŶŐƚĞƌŵƐ͘tŚĞƌĞƚŚŝƐDĂƐƚĞƌŐƌĞĞŵĞŶƚŝƐƐŝůĞŶƚŽŶĂŶLJƐƵďũĞĐƚ͕WĂƌƟĐŝƉĂƟŶŐŶƟƚLJĂŶĚ^ƵƉƉůŝĞƌƌĞƚĂŝŶ
ƚŚĞĂďŝůŝƚLJƚŽŶĞŐŽƟĂƚĞŵƵƚƵĂůůLJĂĐĐĞƉƚĂďůĞƚĞƌŵƐ͘
1) WƵƌƉŽƐĞ͘ WƵƌƐƵĂŶƚƚŽDŝŶŶĞƐŽƚĂůĂǁ͕ƚŚĞ^ŽƵƌĐĞǁĞůůŽĂƌĚŽĨŝƌĞĐƚŽƌƐŚĂƐĂƵƚŚŽƌŝnjĞĚĂŽŽƉĞƌĂƟǀĞ
WƵƌĐŚĂƐŝŶŐWƌŽŐƌĂŵĚĞƐŝŐŶĞĚƚŽƉƌŽǀŝĚĞWĂƌƟĐŝƉĂƟŶŐŶƟƟĞƐǁŝƚŚĂĐĐĞƐƐƚŽĐŽŵƉĞƟƟǀĞůLJĂǁĂƌĚĞĚ
ĐŽŽƉĞƌĂƟǀĞƉƵƌĐŚĂƐŝŶŐĂŐƌĞĞŵĞŶƚƐ͘dŽĨĂĐŝůŝƚĂƚĞƚŚĞWƌŽŐƌĂŵ͕^ŽƵƌcewell has awarded Supplier this
ĐŽŽƉĞƌĂƟǀĞƉƵƌĐŚĂƐŝŶŐDĂƐƚĞƌŐƌĞĞŵĞŶƚĨŽůůŽǁŝŶŐĂĐŽŵƉĞƟƟǀĞƉƌŽĐƵƌĞŵĞŶƚƉƌŽĐĞƐƐŝŶƚĞŶĚĞĚƚŽŵĞĞƚ
ĐŽŵƉůŝĂŶĐĞƐƚĂŶĚĂƌĚƐŝŶĂĐĐŽƌĚĂŶĐĞǁŝƚŚDŝŶŶĞƐŽƚĂůĂǁĂŶĚƚŚĞƌĞƋƵŝƌĞŵĞŶƚƐĐŽŶƚĂŝŶĞĚŚĞƌĞŝŶ͘
2) /ŶƚĞŶƚ͘ dŚĞŝŶƚĞŶƚŽĨƚŚŝƐDĂƐƚĞƌŐƌĞĞŵĞŶƚŝƐƚŽĚĞĮŶĞƚŚĞƌŽůĞƐŽĨ^ŽƵƌĐĞǁĞůů͕^ƵƉƉůŝĞƌ͕ĂŶĚWĂƌƟĐŝƉĂƟŶŐ
ŶƟƚLJĂƐŝƚƌĞůĂƚĞƐƚŽ^ŽƵƌĐĞǁĞůů͛ƐŽŽƉĞƌĂƟǀĞWƵƌĐŚĂƐŝŶŐWƌŽŐƌĂŵ͘
3) WĂƌƟĐŝƉĂƟŶŐŶƟƚLJĐĐĞƐƐ͘ ^ŽƵƌĐĞǁĞůů͛ƐŽŽƉĞƌĂƟǀĞWƵƌĐŚĂƐŝŶŐWƌŽŐƌĂŵDĂƐƚĞƌŐƌĞĞŵĞŶƚƐĂƌĞĂǀĂŝůĂďůĞ
ƚŽĞůŝŐŝďůĞƉƵďůŝĐĂŐĞŶĐŝĞƐ;WĂƌƟĐŝƉĂƟŶŐŶƟƟĞƐͿ͘WĂƌƟĐŝƉĂƟŶŐŶƟƚLJ͛ƐĂƵƚŚŽƌŝƚLJƚŽĂĐĐĞƐƐ^ŽƵƌĐĞǁĞůů͛Ɛ
ŽŽƉĞƌĂƟǀĞWƵƌĐŚĂƐŝŶŐWƌŽŐƌĂŵŝƐĚĞƚĞƌŵŝŶĞĚƚŚƌŽƵŐŚƚŚĞůĂǁƐŽĨŝƚƐƌĞƐƉĞĐƟǀĞũƵƌŝƐĚŝĐƟŽŶ͘
4) ^ƵƉƉůŝĞƌĐĐĞƐƐ͘ dŚĞ/ŶĐůƵĚĞĚ^ŽůƵƟŽŶƐŽīĞƌĞĚƵŶĚĞƌƚŚŝƐŐƌĞĞŵĞŶƚŵĂLJďĞŵĂĚĞĂǀĂŝůĂďůĞƚŽĂŶLJ
WĂƌƟĐŝƉĂƟŶŐŶƟƚLJ͘^ƵƉƉůŝĞƌƵŶĚĞƌƐƚĂŶĚƐƚŚĂƚĂWĂƌƟĐŝƉĂƟŶŐŶƟƚLJ͛ƐƵƐĞŽĨƚŚŝƐŐƌĞĞŵĞŶƚŝƐĂƚƚŚĞ
WĂƌƟĐŝƉĂƟŶŐŶƟƚLJ͛ƐƐŽůĞĐŽŶǀĞŶŝĞŶĐĞ͘^ƵƉƉůŝĞƌǁŝůůĞĚƵĐĂƚĞŝƚƐƐĂůĞƐĂŶĚƐĞƌǀŝĐĞĨŽƌĐĞƐĂďŽƵƚ^ŽƵƌĐĞǁĞůů
ĞůŝŐŝďŝůŝƚLJƌĞƋƵŝƌĞŵĞŶƚƐĂŶĚƌĞƋƵŝƌĞĚĚŽĐƵŵĞŶƚĂƟŽŶ͘^ƵƉƉůŝĞƌǁŝůůďĞƌĞƐƉŽŶƐŝďůĞĨŽƌĞŶƐƵƌŝŶŐƐĂůĞƐĂƌĞǁŝƚŚ
WĂƌƟĐŝƉĂƟŶŐŶƟƟĞƐ͘
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5) dĞƌŵ͘ dŚŝƐŐƌĞĞŵĞŶƚŝƐĞīĞĐƟǀĞƵƉŽŶƚŚĞĚĂƚĞŽĨƚŚĞĮŶĂůƐŝŐŶĂƚƵƌĞďĞůŽǁ͘dŚĞƚĞƌŵŽĨƚŚŝƐŐƌĞĞŵĞŶƚŝƐ
ĨŽƵƌ;ϰͿLJĞĂƌƐĨƌŽŵƚŚĞĞīĞĐƟǀĞĚĂƚĞ͘dŚĞŐƌĞĞŵĞŶƚĞdžƉŝƌĞƐĂƚϭϭ͗ϱϵW͘D͘ĞŶƚƌĂůdŝŵĞŽŶĞĐĞŵďĞƌϯ͕
ϮϬϮϴ͕ƵŶůĞƐƐŝƚŝƐĐĂŶĐĞůůĞĚŽƌĞdžƚĞŶĚĞĚĂƐĚĞĮŶed in this Agreement.
a) džƚĞŶƐŝŽŶƐ͘ ^ŽƵƌĐĞǁĞůůĂŶĚ^ƵƉƉůŝĞƌŵĂLJĂŐƌĞĞƚŽƵƉƚŽƚŚƌĞĞ;ϯͿĂĚĚŝƟŽŶĂůŽŶĞ-year extensions beyond
ƚŚĞŽƌŝŐŝŶĂůĨŽƵƌ-LJĞĂƌƚĞƌŵ͘dŚĞƚŽƚĂůƉŽƐƐŝďůĞůĞŶŐƚŚŽĨƚŚŝƐŐƌĞĞŵĞŶƚǁŝůůďĞƐĞǀĞŶ;ϳͿLJĞĂƌƐĨƌŽŵƚŚĞ
ĞīĞĐƟǀĞĚĂƚĞ͘
b) džĐĞƉƟŽŶĂůŝƌĐƵŵƐƚĂŶĐĞƐ͘ ^ŽƵƌĐĞǁĞůůƌĞƚĂŝŶƐƚŚĞƌŝŐŚƚƚŽĐŽŶƐŝĚĞƌĂĚĚŝƟŽŶĂůĞdžƚĞŶƐŝŽŶƐĂƐƌĞƋƵŝƌĞĚ
ƵŶĚĞƌĞdžĐĞƉƟŽŶĂůĐŝƌĐƵŵƐƚĂŶĐĞƐ͘
6) ^ƵƌǀŝǀĂůŽĨdĞƌŵƐ͘ EŽƚǁŝƚŚƐƚĂŶĚŝŶŐƚŚĞƚĞƌŵŝŶĂƟŽŶŽĨƚŚŝƐŐƌĞĞŵĞŶƚ͕ƚŚĞŽďůŝŐĂƟŽŶƐŽĨƚŚŝƐŐƌĞĞŵĞŶƚǁŝůů
ĐŽŶƟŶƵĞƚŚƌŽƵŐŚƚŚĞƉĞƌĨŽƌŵĂŶĐĞƉĞƌŝŽĚŽĨĂŶLJƚƌĂŶƐĂĐƟŽŶĞŶƚĞƌĞĚďĞƚǁĞĞŶ^ƵƉƉůŝĞƌĂŶĚĂŶLJWĂƌƟĐŝƉĂƟŶŐ
ŶƟƚLJďĞĨŽƌĞƚŚĞƚĞƌŵŝŶĂƟŽŶĚĂƚĞ͘
7) ^ĐŽƉĞ͘^ƵƉƉůŝĞƌŝƐĂǁĂƌĚĞĚĂDĂƐƚĞƌŐƌĞĞŵĞŶƚƚŽƉƌŽǀŝĚĞƚŚĞƐŽůƵƟŽŶƐŝĚĞŶƟĮĞĚŝŶZ&WηϬϵϬϲϮϰƚŽ
WĂƌƟĐŝƉĂƟŶŐŶƟƟĞƐ͘/Ŷ^ĐŽƉĞƐŽůƵƟŽŶƐŝŶĐůƵĚĞ͗
1. ^ŽƵƌĐĞǁĞůůŝƐƐĞĞŬŝŶŐƉƌŽƉŽƐĂůƐĨŽƌsĞŶĚŽƌDĂŶĂŐĞĚ/ŶǀĞŶƚŽƌLJĂŶĚ>ŽŐŝƐƚŝĐƐDĂŶĂŐĞŵĞŶƚ^ŽůƵƚŝŽŶƐĨŽƌ
&ůĞĞƚƐĂŶĚ&ĂĐŝůŝƚŝĞƐ͕ŝŶĐůƵĚŝŶŐ͕ďƵƚŶŽƚƚŽďĞůŝŵŝƚĞĚƚŽ͗
a. sĞŶĚŽƌDĂŶĂŐĞĚ/ŶǀĞŶƚŽƌLJƐŽůƵƚŝŽŶƐ͕ƐƵĐŚĂƐ͗
i. WĂƌƚƐ͕ĨůƵŝĚƐ͕ĞƋƵŝƉŵĞŶƚ͕ĂŶĚƐƵƉƉůŝĞƐĨŽƌǀĞŚŝĐůĞ͕ƚƌƵĐŬ͕ĨůĞĞƚ͕ĂŶĚǁĂƌĞŚŽƵƐĞŽƉĞƌĂƚŝŽŶƐ͖
ii. KŶĂŶĚŽĨĨ-ƐŝƚĞƐƚŽƌĂŐĞ͕ƐĞƌǀŝĐĞ͕ĂŶĚƉĂƌƚƐƌŽŽŵŽƉĞƌĂƚŝŽŶ͕ŵĂŶĂŐĞŵĞŶƚ͕ĂŶĚƐƚĂĨĨŝŶŐ͖
iii. WĞƌĨŽƌŵĂŶĐĞƌĞƉŽƌƚŝŶŐ͕ĂŶĚĚĂƚĂĂŶĚƚĞĐŚŶŽůŽŐLJĂŶĂůLJƐŝƐ͖
iv. &ůĞĞƚĂŶĚĨĂĐŝůŝƚLJƐŽĨƚǁĂƌĞŝŶƚĞŐƌĂƚŝŽŶĂŶĚĚĂƚĂĞdžĐŚĂŶŐĞ͖
v. ŵĞƌŐĞŶĐLJƌĞƐƉŽŶƐĞƐĞƌǀŝĐĞƐ͖
vi. WĂƌƚƐƌĞƉůĂĐĞŵĞŶƚĂŶĚǁĂƌƌĂŶƚLJŵĂŶĂŐĞŵĞŶƚ͖
vii. EĂƚŝŽŶĂůĚŝƐƚƌŝďƵƚŝŽŶƐLJƐƚĞŵƐĞƌǀŝĐĞƐ͖
viii. Stock and non-ƐƚŽĐŬƉĂƌƚƐƐŽƵƌĐŝŶŐŽĨŽƌŝŐŝŶĂůĞƋƵŝƉŵĞŶƚĂŶĚĂĨƚĞƌŵĂƌŬĞƚƉĂƌƚƐ͕ĨůƵŝĚƐ͕
ĞƋƵŝƉŵĞŶƚ͕ĂŶĚƐƵƉƉůŝĞƐ͖ĂŶĚ͕
ix. WĂƌƚƐƌĞƐĞĂƌĐŚ͕ĂĐƋƵŝƐŝƚŝŽŶ͕ĂŶĚĚĞůŝǀĞƌLJ͘
b. >ŽŐŝƐƚŝĐƐDĂŶĂŐĞŵĞŶƚ^ŽůƵƚŝŽŶƐ͕ƐƵĐŚĂƐ͗
i. tĂƌĞŚŽƵƐĞŵĂŶĂŐĞŵĞŶƚƐĞƌǀŝĐĞƐ͖
ii. tĂƌĞŚŽƵƐĞĂŶĚƚƌĂŶƐƉŽƌƚĂƚŝŽŶĐŽŽƌĚŝŶĂƚŝŽŶĨŽƌŝŶĂŶĚŽƵƚďŽƵŶĚƐƵƉƉůŝĞƐ͖
iii. ^ŚŝƉŵĞŶƚŽƉƚŝŵŝnjĂƚŝŽŶ͖
iv. &ƌĞŝŐŚƚŵĂŶĂŐĞŵĞŶƚ͖
v. >ŽĂĚƐĐŚĞĚƵůŝŶŐĂŶĚĚĞůŝǀĞƌLJĐŽŶĨŝƌŵĂƚŝŽŶ͖
vi. ƵƐƚŽŵƐŵĂŶĂŐĞŵĞŶƚĨŽƌŝŶƚĞƌŶĂƚŝŽŶĂůƐŚŝƉŵĞŶƚƐ͖
vii. ŽŽƌĚŝŶĂƚŝŽŶŽĨũƵƐƚ-in-ƚŝŵĞƌĞƉůĞŶŝƐŚŵĞŶƚŽĨƉĂƌƚƐ͖ĂŶĚ͕
viii. Web-based solutions and knowledge-ďĂƐĞĚƉƌŽĨĞƐƐŝŽŶĂůƐĞƌǀŝĐĞƐ͘
c. Training, consultative, and ĂĚŵŝŶŝƐƚƌĂƚŝǀĞŽƌƚĞĐŚŶŝĐĂůƐƵƉƉŽƌƚƐĞƌǀŝĐĞƐƌĞůĂƚĞĚƚŽƚŚĞĚĞůŝǀĞƌLJŽĨ
ƚŚĞƐŽůƵƚŝŽŶƐŽĨĨĞƌĞĚƵŶĚĞƌ^ĞĐƚŝŽŶϭ͘Ă͘Žƌď͘ĂďŽǀĞ
8) /ŶĐůƵĚĞĚ^ŽůƵƟŽŶƐ͘ ^ƵƉƉůŝĞƌ͛ƐWƌŽƉŽƐĂůƚŽƚŚĞĂďŽǀĞƌĞĨĞƌĞŶĐĞĚZ&WŝƐŝŶĐŽƌƉŽƌĂƚĞĚŝŶƚŽƚŚŝƐDĂƐƚĞƌ
ŐƌĞĞŵĞŶƚ͘KŶůLJƚŚŽƐĞ^ŽůƵƟŽŶƐŝŶĐůƵĚĞĚǁŝƚŚŝŶ^ƵƉƉůŝĞƌ͛ƐWƌŽƉŽ ƐĂůĂŶĚǁŝƚŚŝŶ^ĐŽƉĞ;/ŶĐůƵĚĞĚ^ŽůƵƟŽŶƐͿ
ĂƌĞŝŶĐůƵĚĞĚǁŝƚŚŝŶƚŚĞŐƌĞĞŵĞŶƚĂŶĚŵĂLJďĞŽīĞƌĞĚƚŽWĂƌƟĐŝƉĂƟŶŐŶƟƟĞƐ͘
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9) /ŶĚĞĮŶŝƚĞYƵĂŶƟƚLJ͘ dŚŝƐDĂƐƚĞƌŐƌĞĞŵĞŶƚĚĞĮŶĞƐĂŶŝŶĚĞĮŶŝƚĞƋƵĂŶƟƚLJŽĨƐĂůĞƐƚŽĞůŝŐŝďůĞWĂƌƟĐŝƉĂƟŶŐ
ŶƟƟĞƐ͘
10) WƌŝĐŝŶŐ͘ WƌŝĐŝŶŐŝŶĨŽƌŵĂƟŽŶ;ŝŶĐůƵĚŝŶŐWƌŝĐŝŶŐĂŶĚĞůŝǀĞƌLJĂŶĚWƌŝĐŝŶŐKīĞƌĞĚƚĂďůĞƐͿĨŽƌĂůů/ŶĐůƵĚĞĚ
^ŽůƵƟŽŶƐǁŝƚŚŝŶ^ƵƉƉůŝĞƌ͛ƐWƌŽƉŽƐĂůŝƐŝŶĐŽƌƉŽƌĂƚĞĚŝŶƚŽƚŚŝƐD ĂƐƚĞƌŐƌĞĞŵĞŶƚ͘ŶĞdžĂŵƉůĞŽĨ^ƵƉƉůŝĞƌ
ƉƌŝĐŝŶŐŝƐĂƩĂĐŚĞĚĂƐdžŚŝďŝƚ͘
11) EŽƚƚŽdžĐĞĞĚWƌŝĐŝŶŐ͘ ^ƵƉƉůŝĞƌƐŵĂLJŶŽƚĞdžĐĞĞĚƚŚĞƉƌŝĐĞƐůŝƐƚĞĚŝŶƚŚĞĐƵƌƌĞŶƚWƌŝĐŝŶŐ>ŝƐƚŽŶĮůĞǁŝƚŚ
^ŽƵƌĐĞǁĞůůǁŚĞŶŽīĞƌŝŶŐ/ŶĐůƵĚĞĚ^ŽůƵƟŽŶƐƚŽWĂƌƟĐŝƉĂƟŶŐŶƟƟĞƐ͘WĂƌƟĐŝƉĂƟŶŐŶƟƟĞƐŵĂLJƌĞƋƵĞƐƚ
ĂĚũƵƐƚŵĞŶƚƐƚŽƉƌŝĐŝŶŐĚŝƌĞĐƚůLJĨŽƌŵ^ƵƉƉůŝĞƌĚƵƌŝŶŐƚŚĞŶĞŐŽƟĂƟŽŶĂŶĚĞdžĞĐƵƟŽŶŽĨĂŶLJƚƌĂŶƐĂĐƟŽŶ͘
12) KƉĞŶDĂƌŬĞƚ͘ ^ƵƉƉůŝĞƌ͛ƐŽƉĞŶŵĂƌŬĞƚƉƌŝĐŝŶŐƉƌŽĐĞƐƐŝƐŝŶĐůƵĚĞĚǁŝƚŚŝŶŝƚƐWƌŽƉŽƐĂů͘
ϭϯͿ ^ƵƉƉůŝĞƌZĞƉƌĞƐĞŶƚĂƟŽŶƐ͗
i) ŽŵƉůŝĂŶĐĞ͘ ^ƵƉƉůŝĞƌƌĞƉƌĞƐĞŶƚƐĂŶĚǁĂƌƌĂŶƚƐŝƚǁŝůůƉƌŽǀŝĚĞĂůůŽĨŝƚƐƉƌŽĚƵĐƚƐĂŶĚƐĞƌǀŝĐĞƐ
ǁŝƚŚŝŶƚŚĞ/ŶĐůƵĚĞĚ^ŽůƵƟŽŶƐƵŶĚĞƌƚŚŝƐŐƌĞĞŵĞŶƚŝŶĨƵůůĐŽŵƉůŝĂŶĐĞǁŝƚŚĂƉƉůŝĐĂďůĞĨĞĚĞƌĂů͕ƐƚĂƚĞ͕ĂŶĚ
ůŽĐĂůůĂǁƐĂŶĚƌĞŐƵůĂƟŽŶƐ͘
ii) >ŝĐĞŶƐĞƐ͘ ƐĂƉƉůŝĐĂďůĞ͕^ƵƉƉůŝĞƌǁŝůůŵĂŝŶƚĂŝŶĂǀĂůŝĚƐƚĂƚƵƐŽŶĂůůƌĞƋƵŝƌĞĚĨĞĚĞƌĂů͕ƐƚĂƚĞ͕ĂŶĚ
ůŽĐĂůůŝĐĞŶƐĞƐ͕ďŽŶĚƐ͕ĂŶĚƉĞƌŵŝƚƐƌĞƋƵŝƌĞĚĨŽƌƚŚĞŽƉĞƌĂƟŽŶŽĨ^ƵƉƉůŝĞƌ͛ƐďƵƐŝŶĞƐƐǁŝƚŚWĂƌƟĐŝƉĂƟŶŐ
ŶƟƟĞƐ͘WĂƌƟĐŝƉĂƟŶŐŶƟƟĞƐŵĂLJƌĞƋƵĞƐƚĂůůƌĞůĞǀĂŶƚĚŽĐƵŵĞŶƚĂƟŽŶĚŝƌĞĐƚůLJĨƌŽŵ^ƵƉƉůŝĞƌ͘
iii) ^ƵƉƉůŝĞƌtĂƌƌĂŶƚƐ͘ ^ƵƉƉůŝĞƌǁĂƌƌĂŶƚƐƚŚĂƚĂůů/ŶĐůƵĚĞĚ^ŽůƵƟŽŶƐĨƵƌŶŝƐŚĞĚƵŶĚĞƌƚŚŝƐŐƌĞĞŵĞŶƚ
ĂƌĞĨƌĞĞĨƌŽŵůŝĞŶƐĂŶĚĞŶĐƵŵďƌĂŶĐĞƐ͘ůůƉĂƌƚƐŽƌƉƌŽĚƵĐƚƐƐŽůĚďLJ^ƵƉƉůŝĞƌƚŽWĂƌƟĐŝƉĂƟŶŐŶƟƟĞƐĂƌĞ
ƐƵďũĞĐƚƚŽƚŚĞƚĞƌŵƐŽĨǁƌŝƩĞŶǁĂƌƌĂŶƟĞƐƉƌŽǀŝĚĞĚďLJƚŚĞŵĂŶƵĨĂĐƚƵƌĞƌ, and Supplier shall use
ƌĞĂƐŽŶĂďůĞĐŽŵŵĞƌĐŝĂůĞīŽƌƚƐƚŽĂƐƐŝƐƚƚŚĞWĂƌƟĐŝƉĂƟŶŐŶƟƚLJŝŶƉƌŽĐĞƐƐŝŶŐĂůůǁĂƌƌĂŶƚLJĐůĂŝŵƐƚŚĂƚƚŚĞ
WĂƌƟĐŝƉĂƟŶŐŶƟƚLJŵĂLJŚĂǀĞĂŐĂŝŶƐƚĂŵĂŶƵĨĂĐƚƵƌĞƌ͘dŚĞŵĂŶƵĨĂĐƚƵƌĞƌ͛ƐǁĂƌƌĂŶƚLJǁŝůůďĞƚŚĞƐŽůĞĂŶĚ
edžĐůƵƐŝǀĞƌĞŵĞĚLJŽĨƚŚĞWĂƌƟĐŝƉĂƟŶŐŶƟƚLJŝŶĐŽŶŶĞĐƟŽŶǁŝƚŚĂŶLJĐůĂŝŵƐĐŽŶĐĞƌŶŝŶŐƚŚĞƉĂƌƚƐŽƌ
ƉƌŽĚƵĐƚƐƐƵƉƉůŝĞĚƚŽƚŚĞWĂƌƟĐŝƉĂƟŶŐŶƟƚLJƉƵƌƐƵĂŶƚƚŽƚŚŝƐŐƌĞĞŵĞŶƚ͘>>Kd,ZtZZEd/^͕
Kd,yWZ^^E/DW>/͕/E>h/E'Ez/DW>/tZZEd/^K& DZ,Ed/>/dzKZ&/dE^^
&KZWZd/h>ZWhZWK^͕Z,Zzy>h͘ŽƉŝĞƐŽĨƚŚĞŵĂŶƵĨĂĐƚƵƌĞƌƐ͛ǁĂƌƌĂŶƟĞƐĂƌĞ
ĂǀĂŝůĂďůĞƚŽƚŚĞWĂƌƟĐŝƉĂƟŶŐŶƟƚLJƵƉŽŶƌĞƋƵĞƐƚ͘
14) ĂŶŬƌƵƉƚĐLJEŽƟĐĞƐ͘ ^ƵƉƉůŝĞƌĐĞƌƟĮĞƐĂŶĚǁĂƌƌĂŶƚƐŝƚŝƐŶŽƚĐƵƌƌĞŶƚůLJŝŶĂďĂŶŬƌƵƉƚĐLJƉƌŽĐĞĞĚŝŶŐ͘^ƵƉƉůŝĞƌ
has disclosed all current and completed bankruptcy proceedings within the past seven years within its
WƌŽƉŽƐĂů͘^ƵƉƉůŝĞƌŵƵƐƚƉƌŽǀŝĚĞŶŽƟĐĞŝŶǁƌŝƟŶŐƚŽ^ŽƵƌĐĞǁĞůůŝĨŝƚĞŶƚĞƌƐĂďĂŶŬƌƵƉƚĐLJƉƌŽĐĞĞĚŝŶŐĂƚĂŶLJ
ƟŵĞĚƵƌŝŶŐƚŚĞƚĞƌŵŽĨƚŚŝƐŐƌĞĞŵĞŶƚ͘
15) ĞďĂƌŵĞŶƚĂŶĚ^ƵƐƉĞŶƐŝŽŶ͘ ^ƵƉƉůŝĞƌĐĞƌƟĮĞƐĂŶĚǁĂƌƌĂŶƚƐƚŚĂƚŶĞŝƚŚĞƌŝƚŶŽƌŝƚƐƉƌŝŶĐŝƉĂůƐĂƌĞƉƌĞƐĞŶƚůLJ
ĚĞďĂƌƌĞĚ͕ƐƵƐƉĞŶĚĞĚ͕ƉƌŽƉŽƐĞĚĨŽƌĚĞďĂƌŵĞŶƚ͕ĚĞĐůĂƌĞĚŝŶĞůŝŐŝďůĞ͕ŽƌǀŽůƵŶƚĂƌŝůLJĞdžĐůƵĚĞĚĨƌŽŵƉƌŽŐƌĂŵƐ
ŽƉĞƌĂƚĞĚďLJƚŚĞ^ƚĂƚĞŽĨDŝŶŶĞƐŽƚĂ͕ƚŚĞhŶŝƚĞĚ^ƚĂƚĞƐĨĞĚĞƌĂůŐŽǀĞƌŶŵĞŶƚ͕ŽƌĂŶLJWĂƌƟĐŝƉĂƟŶŐŶƟƚLJ͘
^ƵƉƉůŝĞƌĐĞƌƟĮĞƐĂŶĚǁĂƌƌĂŶƚƐƚŚĂƚŶĞŝƚŚĞƌŝƚŶŽƌŝƚƐƉƌŝŶĐŝƉĂůƐŚĂǀĞďĞĞŶĐŽŶǀŝĐƚĞĚŽĨĂĐƌŝŵŝŶĂůŽīĞŶƐĞ
ƌĞůĂƚĞĚƚŽƚŚĞƐƵďũĞĐƚŵĂƩĞƌŽĨƚŚŝƐŐƌĞĞŵĞŶƚ͘^ƵƉƉůŝĞƌĨƵƌƚŚĞƌǁĂƌƌĂŶƚƐƚŚĂƚŝƚǁŝůůƉrovide immediate
ǁƌŝƩĞŶŶŽƟĐĞƚŽ^ŽƵƌĐĞǁĞůůŝĨƚŚŝƐĐĞƌƟĮĐĂƟŽŶĐŚĂŶŐĞƐĂƚĂŶLJƟŵĞĚƵƌŝŶŐƚŚĞƚĞƌŵŽĨƚŚŝƐŐƌĞĞŵĞŶƚ͘
16) WƌŽǀŝƐŝŽŶƐĨŽƌŶŽŶ-hŶŝƚĞĚ^ƚĂƚĞƐĨĞĚĞƌĂůĞŶƟƚLJƉƌŽĐƵƌĞŵĞŶƚƐƵŶĚĞƌhŶŝƚĞĚ^ƚĂƚĞƐĨĞĚĞƌĂůĂǁĂƌĚƐŽƌŽƚŚĞƌ
ĂǁĂƌĚƐ;ƉƉĞŶĚŝdž//ƚŽϮ͘&͘ZΑϮϬϬͿ͘ WĂƌƟĐŝƉĂƟŶŐŶƟƟĞƐƚŚĂƚƵƐĞhŶŝƚĞĚ^ƚĂƚĞƐĨĞĚĞƌĂůŐƌĂŶƚŽƌŽƚŚĞƌ
ĨĞĚĞƌĂůĨƵŶĚŝŶŐƚŽƉƵƌĐŚĂƐĞƐŽůƵƟŽŶƐĨƌŽŵƚŚŝƐŐƌĞĞŵĞŶƚŵĂLJďĞƐƵďũĞĐƚƚŽĂĚĚŝƟŽŶĂůƌĞƋƵŝƌĞŵĞŶƚƐ
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090624-GPC
-4-
ŝŶĐůƵĚŝŶŐƚŚĞƉƌŽĐƵƌĞŵĞŶƚƐƚĂŶĚĂƌĚƐŽĨƚŚĞhŶŝĨŽƌŵĚŵŝŶŝƐƚƌĂƟǀĞZĞƋƵŝƌĞŵĞŶƚƐ͕ŽƐƚWƌŝŶĐŝƉůĞƐĂŶĚƵĚŝƚ
ZĞƋƵŝƌĞŵĞŶƚƐĨŽƌ&ĞĚĞƌĂůǁĂƌĚƐ͕Ϯ͘&͘Z͘ΑϮϬϬ͘WĂƌƟĐŝƉĂƟŶŐŶƟƟĞƐŵĂLJŚĂǀĞĂĚĚŝƟŽŶĂůƌĞƋƵŝƌĞŵĞŶƚƐ
ďĂƐĞĚŽŶƐƉĞĐŝĮĐĨƵŶĚŝŶŐƐŽƵƌĐĞƚĞƌŵƐŽƌĐŽŶĚŝƟŽŶƐ͘tŝƚŚŝŶƚŚŝƐ ^ĞĐƟŽŶ͕ĂůůƌĞĨĞƌĞŶĐĞƐƚŽ͞ĨĞĚĞƌĂů͟ƐŚŽƵůĚ
ďĞŝŶƚĞƌƉƌĞƚĞĚƚŽŵĞĂŶƚŚĞhŶŝƚĞĚ^ƚĂƚĞƐĨĞĚĞƌĂůŐŽǀĞƌŶŵĞŶƚ͘dŚĞĨŽůůŽǁŝŶŐůŝƐƚŽŶůLJĂƉƉůŝĞƐǁŚĞŶ;ŝͿĂ
WĂƌƟĐŝƉĂƟŶŐŶƟƚLJĂĐĐĞƐƐĞƐ^ƵƉƉůŝĞƌ͛Ɛ/ŶĐůƵĚĞĚ^ŽůƵƟŽŶƐǁŝƚŚhŶŝƚĞĚ^ƚĂƚĞƐĨĞĚĞƌĂůĨƵŶĚƐĂŶĚ;ŝŝͿ^ƵƉƉůŝĞƌ
ŚĂƐƉƌŽǀŝĚĞĚŝƚƐƉƌŝŽƌǁƌŝƩĞŶĐŽŶƐĞŶƚ͘
i) Yh>DW>KzDEdKWWKZdhE/dz͘ džĐĞƉƚĂƐŽƚŚĞƌǁŝƐĞƉƌŽǀŝĚĞĚƵŶĚĞƌϰϭ͘&͘Z͘ΑϲϬ͕Ăůů
ĂŐƌĞĞŵĞŶƚƐƚŚĂƚŵĞĞƚƚŚĞĚĞĮŶŝƟŽŶŽĨ͞ĨĞĚĞƌĂůůLJĂƐƐŝƐƚĞĚĐŽŶƐƚƌƵĐƟŽŶĐŽŶƚƌĂĐƚ͟ŝŶϰϭ͘&͘Z͘ΑϲϬ-1.3
ŵƵƐƚŝŶĐůƵĚĞƚŚĞĞƋƵĂůŽƉƉŽƌƚƵŶŝƚLJĐůĂƵƐĞƉƌŽǀŝĚĞĚƵŶĚĞƌϰϭ͘&͘Z͘ΑϲϬ-1.4(b), in accordance with
džĞĐƵƟǀĞKƌĚĞƌϭϭϮϰϲ͕͞ƋƵĂůŵƉůŽLJŵĞŶƚKƉƉŽƌƚƵŶŝƚLJ͟;ϯϬ&ZϭϮϯϭϵ͕ϭϮϵϯϱ͕ϯ͘&͘Z͘Α͕ϭϵϲϰ-1965
ŽŵƉ͕͘Ɖ͘ϯϯϵͿ͕ĂƐĂŵĞŶĚĞĚďLJdžĞĐƵƟǀĞKƌĚĞƌϭϭϯϳϱ͕͞ŵĞŶĚŝŶŐdžĞĐƵƟǀĞKƌĚĞƌϭϭϮϰϲZĞůĂƟŶŐƚŽ
ƋƵĂůŵƉůŽLJŵĞŶƚKƉƉŽƌƚƵŶŝƚLJ͕͟ ĂŶĚŝŵƉůĞŵĞŶƟŶŐƌĞŐƵůĂƟŽŶƐĂƚϰϭ͘&͘Z͘ΑϲϬ͕͞KĸĐĞŽĨ&ĞĚĞƌĂů
ŽŶƚƌĂĐƚŽŵƉůŝĂŶĐĞWƌŽŐƌĂŵƐ͕ƋƵĂůŵƉůŽLJŵĞŶƚKƉƉŽƌƚƵŶŝƚLJ͕ĞƉĂƌƚŵĞŶƚŽĨ>ĂďŽƌ͘͟dŚĞĞƋƵĂů
ŽƉƉŽƌƚƵŶŝƚLJĐůĂƵƐĞŝƐŝŶĐŽƌƉŽƌĂƚĞĚŚĞƌĞŝŶďLJƌĞĨĞƌĞŶĐĞ͘
ii) DAVIS-KEd͕^DE;ϰϬh͘^͘͘Αϯϭϰϭ-ϯϭϰϴͿ͘ tŚĞŶƌĞƋƵŝƌĞĚďLJĨĞĚĞƌĂůƉƌŽŐƌĂŵ
ůĞŐŝƐůĂƟŽŶ͕ĂůůƉƌŝŵĞĐŽŶƐƚƌƵĐƟŽŶĐŽŶƚƌĂĐƚƐŝŶĞdžĐĞƐƐŽĨΨϮ͕ϬϬϬĂǁĂƌĚĞĚďLJŶŽŶ-ĨĞĚĞƌĂůĞŶƟƟĞƐŵƵƐƚ
ŝŶĐůƵĚĞĂƉƌŽǀŝƐŝŽŶĨŽƌĐŽŵƉůŝĂŶĐĞǁŝƚŚƚŚĞĂǀŝƐ-ĂĐŽŶĐƚ;ϰϬh͘^͘͘Αϯϭϰϭ-3144, and 3146-3148) as
ƐƵƉƉůĞŵĞŶƚĞĚďLJĞƉĂƌƚŵĞŶƚŽĨ>ĂďŽƌƌĞŐƵůĂƟŽŶƐ;Ϯϵ͘&͘Z͘Αϱ͕͞>ĂďŽƌ^ƚĂŶĚĂƌĚƐWƌŽǀŝƐŝŽŶƐƉƉůŝĐĂďůĞ
ƚŽŽŶƚƌĂĐƚƐŽǀĞƌŝŶŐ&ĞĚĞƌĂůůLJ&ŝŶĂŶĐĞĚĂŶĚƐƐŝƐƚĞĚŽŶƐƚƌƵĐƟŽŶ͟Ϳ͘/ŶĂĐĐŽƌĚĂŶĐĞǁŝƚŚƚŚĞƐƚĂƚƵƚĞ͕
contractors must ďĞƌĞƋƵŝƌĞĚƚŽƉĂLJǁĂŐĞƐƚŽůĂďŽƌĞƌƐĂŶĚŵĞĐŚĂŶŝĐƐĂƚĂƌĂƚĞŶŽƚůĞƐƐƚŚĂŶƚŚĞ
ƉƌĞǀĂŝůŝŶŐǁĂŐĞƐƐƉĞĐŝĮĞĚŝŶĂǁĂŐĞĚĞƚĞƌŵŝŶĂƟŽŶŵĂĚĞďLJƚŚĞ^ĞĐƌĞƚĂƌLJŽĨ>ĂďŽƌ͘/ŶĂĚĚŝƟŽŶ͕
ĐŽŶƚƌĂĐƚŽƌƐŵƵƐƚďĞƌĞƋƵŝƌĞĚƚŽƉĂLJǁĂŐĞƐŶŽƚůĞƐƐƚŚĂŶŽŶĐĞĂǁĞĞŬ͘dŚĞŶŽŶ-ĨĞĚĞƌĂůĞŶƟƚLJŵƵƐƚƉůĂĐĞ
ĂĐŽƉLJŽĨƚŚĞĐƵƌƌĞŶƚƉƌĞǀĂŝůŝŶŐǁĂŐĞĚĞƚĞƌŵŝŶĂƟŽŶŝƐƐƵĞĚďLJƚŚĞĞƉĂƌƚŵĞŶƚŽĨ>ĂďŽƌŝŶĞĂĐŚ
ƐŽůŝĐŝƚĂƟŽŶ͘dŚĞĚĞĐŝƐŝŽŶƚŽĂǁĂƌĚĂĐŽŶƚƌĂĐƚŽƌƐƵďĐŽŶƚƌĂĐƚŵƵƐƚďĞĐŽŶĚŝƟŽŶĞĚƵƉŽŶƚŚĞĂĐĐĞƉƚĂŶĐĞ
ŽĨƚŚĞǁĂŐĞĚĞƚĞƌŵŝŶĂƟŽŶ͘dŚĞŶŽŶ-ĨĞĚĞƌĂůĞŶƟƚLJŵƵƐƚƌĞƉŽƌƚĂůůƐƵƐƉĞĐƚĞĚŽƌƌĞƉŽƌƚĞĚǀŝŽůĂƟŽŶƐƚŽ
ƚŚĞĨĞĚĞƌĂůĂǁĂƌĚŝŶŐĂŐĞŶĐLJ͘dŚĞĐŽŶƚƌĂĐƚƐŵƵƐƚĂůƐŽŝŶĐůƵĚĞĂƉƌŽǀŝƐŝŽŶĨŽƌĐŽŵƉůŝĂŶĐĞǁŝƚŚƚŚĞ
ŽƉĞůĂŶĚ͞ŶƟ-<ŝĐŬďĂĐŬ͟Đƚ;ϰϬh͘^͘͘ΑϯϭϰϱͿ͕ĂƐƐƵƉƉůĞŵĞŶƚĞĚďLJĞƉĂƌƚŵĞŶƚŽĨ>ĂďŽƌƌĞŐƵůĂƟŽŶƐ
;Ϯϵ͘&͘Z͘Αϯ͕͞ŽŶƚƌĂĐƚŽƌƐĂŶĚ^ƵďĐŽŶƚƌĂĐƚŽƌƐŽŶWƵďůŝĐƵŝůĚŝŶŐŽƌWƵďůŝĐtŽƌŬ&ŝŶĂŶĐĞĚŝŶtŚŽůĞŽƌŝŶ
WĂƌƚďLJ>ŽĂŶƐŽƌ'ƌĂŶƚƐĨƌŽŵƚŚĞhŶŝƚĞĚ^ƚĂƚĞƐ͟Ϳ͘dŚĞĐƚƉƌŽǀŝĚĞƐƚŚĂƚĞĂĐŚĐŽŶƚƌĂĐƚŽƌŽƌƐƵďƌĞĐŝƉŝĞŶƚ
ŵƵƐƚďĞƉƌŽŚŝďŝƚĞĚĨƌŽŵŝŶĚƵĐŝŶŐ͕ďLJĂŶLJ ŵĞĂŶƐ͕ĂŶLJƉĞƌƐŽŶĞŵƉůŽLJĞĚŝŶƚŚĞĐŽŶƐƚƌƵĐƟŽŶ͕ĐŽŵƉůĞƟŽŶ͕
ŽƌƌĞƉĂŝƌŽĨƉƵďůŝĐǁŽƌŬ͕ƚŽŐŝǀĞƵƉĂŶLJƉĂƌƚŽĨƚŚĞĐŽŵƉĞŶƐĂƟŽŶƚŽǁŚŝĐŚŚĞŽƌƐŚĞŝƐŽƚŚĞƌǁŝƐĞ
ĞŶƟƚůĞĚ͘dŚĞŶŽŶ-ĨĞĚĞƌĂůĞŶƟƚLJŵƵƐƚƌĞƉŽƌƚĂůůƐƵƐƉĞĐƚĞĚŽƌƌĞƉŽƌƚĞĚǀŝŽůĂƟŽŶƐƚŽƚŚĞĨĞĚĞƌĂůawarding
ĂŐĞŶĐLJ͘^ƵƉƉůŝĞƌŵƵƐƚĐŽŵƉůLJǁŝƚŚĂůůĂƉƉůŝĐĂďůĞĂǀŝƐ-Bacon Act provisions.
iii) KEdZdtKZ<,KhZ^E^&dz^dEZ^d;ϰϬh͘^͘͘ΑϯϳϬϭ-ϯϳϬϴͿ͘ Where
applicable, all contracts awarded by the non-ĨĞĚĞƌĂůĞŶƟƚLJŝŶĞdžĐĞƐƐŽĨΨϭϬϬ͕ϬϬϬƚŚĂƚŝŶǀŽůǀĞƚŚĞ
ĞŵƉůŽLJŵĞŶƚŽĨŵĞĐŚĂŶŝĐƐŽƌůĂďŽƌĞƌƐŵƵƐƚŝŶĐůƵĚĞĂƉƌŽǀŝƐŝŽŶĨŽƌĐŽŵƉůŝĂŶĐĞǁŝƚŚϰϬh͘^͘͘ΑΑϯϳϬϮ
ĂŶĚϯϳϬϰ͕ĂƐƐƵƉƉůĞŵĞŶƚĞĚďLJĞƉĂƌƚŵĞŶƚŽĨ>ĂďŽƌƌĞŐƵůĂƟŽŶƐ;Ϯϵ͘&͘Z͘ΑϱͿ͘hŶĚĞƌϰϬh͘^͘͘ΑϯϳϬϮŽĨ
ƚŚĞĐƚ͕ĞĂĐŚĐŽŶƚƌĂĐƚŽƌŵƵƐƚďĞƌĞƋƵŝƌĞĚƚŽĐŽŵƉƵƚĞƚŚĞǁĂŐĞƐŽĨĞǀĞƌLJŵĞĐŚĂŶŝĐĂŶĚůĂďŽƌĞƌŽŶƚŚĞ
ďĂƐŝƐŽĨĂƐƚĂŶĚĂƌĚǁŽƌŬǁĞĞŬŽĨϰϬŚŽƵƌƐ͘tŽƌŬŝŶĞdžĐĞƐƐŽĨƚŚĞƐƚĂŶĚĂƌĚǁŽƌŬǁĞĞŬŝƐƉĞƌŵŝƐƐŝďůĞ
ƉƌŽǀŝĚĞĚƚŚĂƚƚŚĞǁŽƌŬĞƌŝƐĐŽŵƉĞŶƐĂƚĞĚĂƚĂƌĂƚĞŽĨŶŽƚůĞƐƐƚŚĂŶŽŶĞĂŶĚĂŚĂůĨƟŵĞƐƚŚĞďĂƐŝĐƌĂƚĞŽĨ
ƉĂLJĨŽƌĂůůŚŽƵƌƐǁŽƌŬĞĚŝŶĞdžĐĞƐƐŽĨϰϬŚŽƵƌƐŝŶƚŚĞǁŽƌŬǁĞĞŬ͘dŚĞƌĞƋƵŝƌĞŵĞŶƚƐŽĨϰϬh͘^͘͘ΑϯϳϬϰ
ĂƌĞĂƉƉůŝĐĂďůĞƚŽĐŽŶƐƚƌƵĐƟŽŶǁŽƌŬĂŶĚƉƌŽǀŝĚĞƚŚĂƚŶŽůĂďŽƌĞƌŽƌŵĞĐŚĂŶŝĐŵƵƐƚďĞƌĞƋƵŝƌĞĚƚŽǁŽƌŬŝŶ
ƐƵƌƌŽƵŶĚŝŶŐƐŽƌƵŶĚĞƌǁŽƌŬŝŶŐĐŽŶĚŝƟŽŶƐǁŚŝĐŚĂƌĞƵŶƐĂŶŝƚĂƌLJ͕ŚĂnjĂƌĚŽƵƐŽƌĚĂŶŐĞƌŽƵƐ͘dŚĞƐĞ
ƌĞƋƵŝƌĞŵĞŶƚƐĚŽŶŽƚĂƉƉůLJƚŽƚŚĞƉƵƌĐŚĂƐĞƐ ŽĨƐƵƉƉůŝĞƐ͕ŵĂƚĞƌŝĂůƐ͕ŽƌĂƌƟĐůĞƐŽƌĚŝŶĂƌŝůLJĂǀĂŝůĂďůĞŽŶƚŚĞ
ŽƉĞŶŵĂƌŬĞƚ͕ŽƌĐŽŶƚƌĂĐƚƐĨŽƌƚƌĂŶƐƉŽƌƚĂƟŽŶŽƌƚƌĂŶƐŵŝƐƐŝŽŶŽĨŝŶƚĞůůŝŐĞŶĐĞ͘dŚŝƐƉƌŽǀŝƐŝŽŶŝƐŚĞƌĞďLJ
ŝŶĐŽƌƉŽƌĂƚĞĚďLJƌĞĨĞƌĞŶĐĞŝŶƚŽƚŚŝƐŐƌĞĞŵĞŶƚ͘^ƵƉƉůŝĞƌĐĞƌƟĮĞƐƚŚĂƚĚƵƌŝŶŐƚŚĞƚĞƌŵŽĨĂŶĂǁĂƌĚĨŽƌĂůů
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090624-GPC
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ŐƌĞĞŵĞŶƚƐďLJ^ŽƵƌĐĞǁĞůůƌĞƐƵůƟŶŐĨƌŽŵƚŚŝƐƉƌŽĐƵƌĞŵĞŶƚƉƌŽĐĞƐƐ͕^ƵƉƉůŝĞƌŵƵƐƚĐŽŵƉůLJǁŝƚŚ
ĂƉƉůŝĐĂďůĞƌĞƋƵŝƌĞŵĞŶƚƐĂƐƌĞĨĞƌĞŶĐĞĚĂďŽǀĞ͘
iv) Z/',d^dK/EsEd/KE^DhEZKEdZdKZ'ZDEd͘ /ĨƚŚĞĨĞĚĞƌĂůĂǁĂƌĚ
ŵĞĞƚƐƚŚĞĚĞĮŶŝƟŽŶŽĨ͞ĨƵŶĚŝŶŐĂŐƌĞĞŵĞŶƚ͟ƵŶĚĞƌϯϳ͘&͘Z͘ΑϰϬϭ͘Ϯ;ĂͿĂŶĚƚŚĞƌĞĐŝƉŝĞŶƚŽƌƐƵďƌĞĐŝƉŝĞŶƚ
ǁŝƐŚĞƐƚŽĞŶƚĞƌŝŶƚŽĂĐŽŶƚƌĂĐƚǁŝƚŚĂƐŵĂůůďƵƐŝŶĞƐƐĮƌŵŽƌŶŽŶƉƌŽĮƚŽƌŐĂŶŝnjĂƟŽŶƌĞŐĂƌĚŝŶŐƚŚĞ
ƐƵďƐƟƚƵƟŽŶŽĨƉĂƌƟĞƐ͕ĂƐƐŝŐŶŵĞŶƚŽƌƉĞƌĨŽƌŵĂŶĐĞŽĨĞdžƉĞƌŝŵĞŶƚĂů͕ĚĞǀĞůŽƉŵĞŶƚĂů͕ŽƌƌĞƐĞĂƌĐŚǁŽƌŬ
ƵŶĚĞƌƚŚĂƚ͞ĨƵŶĚŝŶŐĂŐƌĞĞŵĞŶƚ͕͟ƚŚĞƌĞĐŝƉŝĞŶƚŽƌƐƵďƌĞĐŝƉŝĞŶƚŵƵƐƚĐŽŵƉůLJǁŝƚŚƚŚĞƌĞƋƵŝƌĞŵĞŶƚƐŽĨϯϳ
͘&͘Z͘ΑϰϬϭ͕͞ZŝŐŚƚƐƚŽ/ŶǀĞŶƟŽŶƐDĂĚĞďLJEŽŶƉƌŽĮƚKƌŐĂŶŝnjĂƟŽŶƐĂŶĚ^ŵĂůůƵƐŝŶĞƐƐ&ŝƌŵƐhŶĚĞƌ
'ŽǀĞƌŶŵĞŶƚ'ƌĂŶƚƐ͕ŽŶƚƌĂĐƚƐĂŶĚŽŽƉĞƌĂƟǀĞŐƌĞĞŵĞŶƚƐ͕͟ĂŶĚĂŶLJŝŵƉůĞŵĞŶƟŶŐƌĞŐƵůĂƟŽŶƐŝƐƐƵĞĚ
ďLJƚŚĞĂǁĂƌĚŝŶŐĂŐĞŶĐLJ͘^ƵƉƉůŝĞƌĐĞƌƟĮĞƐƚŚĂƚĚƵƌŝŶŐƚŚĞƚĞƌŵŽĨĂŶĂǁĂƌĚĨŽƌĂůůŐƌeements by
^ŽƵƌĐĞǁĞůůƌĞƐƵůƟŶŐĨƌŽŵƚŚŝƐƉƌŽĐƵƌĞŵĞŶƚƉƌŽĐĞƐƐ͕^ƵƉƉůŝĞƌŵƵƐƚĐŽŵƉůLJǁŝƚŚĂƉƉůŝĐĂďůĞƌĞƋƵŝƌĞŵĞŶƚƐ
ĂƐƌĞĨĞƌĞŶĐĞĚĂďŽǀĞ͘
v) >E/Zd;ϰϮh͘^͘͘ΑϳϰϬϭ-ϳϲϳϭY͘ͿEd,&Z>tdZWK>>hd/KEKEdZK>d
;ϯϯh͘^͘͘ΑϭϮϱϭ-ϭϯϴϳͿ͘ ŽŶƚƌĂĐƚƐĂŶĚƐƵďŐƌĂŶƚƐŽĨĂŵŽƵŶƚƐŝŶĞdžĐĞƐƐŽĨΨϭϱϬ͕ϬϬϬƌĞƋƵŝƌĞƚŚĞŶŽŶ-
ĨĞĚĞƌĂůĂǁĂƌĚƚŽĂŐƌĞĞƚŽĐŽŵƉůLJǁŝƚŚĂůůĂƉƉůŝĐĂďůĞƐƚĂŶĚĂƌĚƐ͕ŽƌĚĞƌƐŽƌƌĞŐƵůĂƟŽŶƐŝƐƐƵĞĚƉƵƌƐƵĂŶƚƚŽ
ƚŚĞůĞĂŶŝƌĐƚ;ϰϮh͘^͘͘ΑϳϰϬϭ- ϳϲϳϭƋͿĂŶĚƚŚĞ&ĞĚĞƌĂůtĂƚĞƌWŽůůƵƟŽŶontrol Act as amended (33
h͘^͘͘ΑϭϮϱϭ- ϭϯϴϳͿ͘sŝŽůĂƟŽŶƐŵƵƐƚďĞƌĞƉŽƌƚĞĚƚŽƚŚĞ&ĞĚĞƌĂůĂǁĂƌĚŝŶŐĂŐĞŶĐLJĂŶĚƚŚĞZĞŐŝŽŶĂů
KĸĐĞŽĨƚŚĞŶǀŝƌŽŶŵĞŶƚĂůWƌŽƚĞĐƟŽŶŐĞŶĐLJ;WͿ͘^ƵƉƉůŝĞƌĐĞƌƟĮĞƐƚŚĂƚĚƵƌŝŶŐƚŚĞƚĞƌŵŽĨƚŚŝƐ
ŐƌĞĞŵĞŶƚŝƚǁŝůůĐŽŵƉůLJǁŝƚŚĂƉƉůŝĐĂďůĞƌĞƋƵŝƌĞŵĞŶƚƐĂƐƌĞĨĞƌĞŶĐĞĚĂďŽǀĞ͘
vi) ZDEdE^h^WE^/KE;yhd/sKZZ^ϭϮϱϰϵEϭϮϲϴϵͿ͘ A contract award (see
Ϯ͘&͘Z͘ΑϭϴϬ͘ϮϮϬͿŵƵƐƚŶŽƚďĞŵĂĚĞƚŽƉĂƌƟĞƐůŝƐƚĞĚŽŶƚŚĞŐŽǀĞƌŶŵĞŶƚǁŝĚĞĞdžĐůƵƐŝŽŶƐŝŶƚŚĞ^LJƐƚĞŵ
ĨŽƌǁĂƌĚDĂŶĂŐĞŵĞŶƚ;^DͿ͕ŝŶĂĐĐŽƌĚĂŶĐĞǁŝƚŚƚŚĞKDŐƵŝĚĞůŝŶĞƐĂƚϮ͘&͘Z͘ΑϭϴϬƚŚĂƚŝŵƉůĞŵĞŶƚ
džĞĐƵƟǀĞKƌĚĞƌƐϭϮϱϰϵ;ϯ͘&͘Z͘ΑϭϵϴϲŽŵƉ͕͘Ɖ͘ϭϴϵͿĂŶĚϭϮϲϴϵ;ϯ͘&͘Z͘ΑϭϵϴϵŽŵƉ͕͘Ɖ͘ϮϯϱͿ͕
͞ĞďĂƌŵĞŶƚĂŶĚ^ƵƐƉĞŶƐŝŽŶ͘͟^DdžĐůƵƐŝŽŶƐĐŽŶƚĂŝŶƐƚŚĞŶĂŵĞƐŽĨƉĂƌƟĞƐĚĞďĂƌƌĞĚ͕ƐƵƐƉĞŶĚĞĚ͕Žƌ
otherwise excluded by agencies, ĂƐǁĞůůĂƐƉĂƌƟĞƐĚĞĐůĂƌĞĚŝŶĞůŝŐŝďůĞƵŶĚĞƌƐƚĂƚƵƚŽƌLJŽƌƌĞŐƵůĂƚŽƌLJ
ĂƵƚŚŽƌŝƚLJŽƚŚĞƌƚŚĂŶdžĞĐƵƟǀĞKƌĚĞƌϭϮϱϰϵ͘^ƵƉƉůŝĞƌĐĞƌƟĮĞƐƚŚĂƚŶĞŝƚŚĞƌŝƚŶŽƌŝƚƐƉƌŝŶĐŝƉĂůƐĂƌĞ
ƉƌĞƐĞŶƚůLJĚĞďĂƌƌĞĚ͕ƐƵƐƉĞŶĚĞĚ͕ƉƌŽƉŽƐĞĚĨŽƌĚĞďĂƌŵĞŶƚ͕ĚĞĐůĂƌĞĚŝŶĞůŝŐŝďůĞ͕ŽƌǀŽůƵŶƚarily excluded
ĨƌŽŵƉĂƌƟĐŝƉĂƟŽŶďLJĂŶLJĨĞĚĞƌĂůĚĞƉĂƌƚŵĞŶƚŽƌĂŐĞŶĐLJ͘
vii) zZEd/->Kz/E'DEDEd͕^DE;ϯϭh͘^͘͘ΑϭϯϱϮͿ͘ ^ƵƉƉůŝĞƌƐŵƵƐƚĮůĞĂŶLJ
ƌĞƋƵŝƌĞĚĐĞƌƟĮĐĂƟŽŶƐ͘^ƵƉƉůŝĞƌƐŵƵƐƚŶŽƚŚĂǀĞƵƐĞĚĨĞĚĞƌĂůĂƉƉƌŽƉƌŝĂƚĞĚĨƵŶĚƐƚŽƉĂLJĂŶLJƉĞƌƐŽŶŽƌ
ŽƌŐĂŶŝnjĂƟŽŶĨŽƌŝŶŇƵĞŶĐŝŶŐŽƌĂƩĞŵƉƟŶŐƚŽŝŶŇƵĞŶĐĞĂŶŽĸĐĞƌŽƌĞŵƉůŽLJĞĞŽĨĂŶLJĂŐĞŶĐLJ͕ĂŵĞŵďĞƌ
ŽĨŽŶŐƌĞƐƐ͕ŽĸĐĞƌŽƌĞŵƉůŽLJĞĞŽĨŽŶŐƌĞƐƐ͕ŽƌĂŶĞŵƉůŽLJĞĞŽĨĂŵĞŵďĞƌŽĨŽŶŐƌĞƐƐŝŶĐŽŶŶĞĐƟŽŶ
ǁŝƚŚŽďƚĂŝŶŝŶŐĂŶLJĨĞĚĞƌĂůĐŽŶƚƌĂĐƚ͕ŐƌĂŶƚ͕ŽƌĂŶLJŽƚŚĞƌĂǁĂƌĚĐŽǀĞƌĞĚďLJϯϭh͘^͘͘ΑϭϯϱϮ͘^ƵƉƉůŝĞƌƐ
must disclose any lobbying with non-ĨĞĚĞƌĂůĨƵŶĚƐƚŚĂƚƚĂŬĞƐƉůĂĐĞŝŶĐŽŶŶĞĐƟŽŶǁŝƚŚŽďƚĂŝŶŝŶŐĂŶLJ
ĨĞĚĞƌĂůĂǁĂƌĚ͘^ƵĐŚĚŝƐĐůŽƐƵƌĞƐĂƌĞĨŽƌǁĂƌĚĞĚĨƌŽŵƟĞƌƚŽƟĞƌƵƉƚŽƚŚĞŶŽŶ-ĨĞĚĞƌĂůĂǁĂƌĚ͘^ƵƉƉůŝĞƌƐ
ŵƵƐƚĮůĞĂůůĐĞƌƟĮĐĂƟŽŶƐĂŶĚĚŝƐĐůŽƐƵƌĞƐƌĞƋƵŝƌĞĚďLJ͕ĂŶĚŽƚŚĞƌǁŝƐĞĐŽŵƉůLJǁŝƚŚ͕ƚŚĞLJƌĚŶƟ-
>ŽďďLJŝŶŐŵĞŶĚŵĞŶƚ;ϯϭh͘^͘͘ΑϭϯϱϮͿ͘
viii) ZKZZdEd/KEZYh/ZDEd^͘To the extent applicable, Supplier must comply with the
ƌĞĐŽƌĚƌĞƚĞŶƟŽŶƌĞƋƵŝƌĞŵĞŶƚƐĚĞƚĂŝůĞĚŝŶϮ͘&͘Z͘ΑϮϬϬ͘ϯϯϯ͘dŚĞ^ƵƉƉůŝĞƌĨƵƌƚŚĞƌĐĞƌƟĮĞƐƚŚĂƚŝƚǁŝůů
ƌĞƚĂŝŶĂůůƌĞĐŽƌĚƐĂƐƌĞƋƵŝƌĞĚďLJϮ͘&͘Z͘ΑϮϬϬ͘ϯϯϯĨŽƌĂƉĞƌŝŽĚŽĨϯLJĞĂƌƐĂŌĞƌŐƌĂŶƚĞĞƐŽƌ subgrantees
ƐƵďŵŝƚĮŶĂůĞdžƉĞŶĚŝƚƵƌĞƌĞƉŽƌƚƐŽƌƋƵĂƌƚĞƌůLJŽƌĂŶŶƵĂůĮŶĂŶĐŝĂůƌĞƉŽƌƚƐ͕ĂƐĂƉƉůŝĐĂďůĞ͕ĂŶĚĂůůŽƚŚĞƌ
ƉĞŶĚŝŶŐŵĂƩĞƌƐĂƌĞĐůŽƐĞĚ͘
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ix) EZ'zWK>/zEKE^Zsd/KEdKDW>/E͘ To the extent applicable, Supplier
ŵƵƐƚĐŽŵƉůLJǁŝƚŚƚŚĞŵĂŶĚĂƚŽƌLJƐƚĂŶĚĂƌĚƐĂŶĚƉŽůŝĐŝĞƐƌĞůĂƟŶŐƚŽĞŶĞƌŐLJĞĸĐŝĞŶĐLJǁŚŝĐŚĂƌĞ
ĐŽŶƚĂŝŶĞĚŝŶƚŚĞƐƚĂƚĞĞŶĞƌŐLJĐŽŶƐĞƌǀĂƟŽŶƉůĂŶŝƐƐƵĞĚŝŶĐŽŵƉůŝĂŶĐĞǁŝƚŚƚŚĞŶĞƌŐLJWŽůŝĐLJĂŶĚ
ŽŶƐĞƌǀĂƟŽŶĐƚ͘
x) hzDZ/EWZKs/^/KE^KDW>/E͘ To the extent applicable, Supplier must comply with
ĂůůĂƉƉůŝĐĂďůĞƉƌŽǀŝƐŝŽŶƐŽĨƚŚĞƵLJŵĞƌŝĐĂŶĐƚ͘WƵƌĐŚĂƐĞƐŵĂĚĞŝŶĂĐĐŽƌĚĂŶĐĞǁŝƚŚƚŚĞƵLJŵĞƌŝĐĂŶ
ĐƚŵƵƐƚĨŽůůŽǁƚŚĞĂƉƉůŝĐĂďůĞƉƌŽĐƵƌĞŵĞŶƚƌƵůĞƐĐĂůůŝŶŐĨŽƌĨƌĞĞĂŶĚŽƉĞŶĐŽŵƉĞƟƟŽŶ͘
xi) ^^dKZKZ^;Ϯ͘&͘Z͘ΑϮϬϬ͘ϯϯϲͿ͘ ^ƵƉƉůŝĞƌĂŐƌĞĞƐƚŚĂƚĚƵůLJĂƵƚŚŽƌŝnjĞĚƌĞƉƌĞƐĞŶƚĂƟǀĞƐ
ŽĨĂĨĞĚĞƌĂůĂŐĞŶĐLJŵƵƐƚŚĂǀĞĂĐĐĞƐƐƚŽĂŶLJŬƐ͕ĚŽĐƵŵĞŶƚƐ͕ƉĂƉĞƌƐĂŶĚƌĞĐŽƌĚƐŽĨ^ƵƉƉůŝĞƌƚŚĂƚĂƌĞ
ĚŝƌĞĐƚůLJƉĞƌƟŶĞŶƚƚŽ^ƵƉƉůŝĞƌ͛ƐĚŝƐĐŚĂƌŐĞŽĨŝƚƐŽďůŝŐĂƟŽŶƐƵŶĚĞƌƚŚŝƐŐƌĞĞŵĞŶƚĨŽƌƚŚĞƉƵƌƉŽƐĞŽĨ
ŵĂŬŝŶŐĂƵĚŝƚƐ͕ĞdžĂŵŝŶĂƟŽŶƐ͕ĞdžĐĞƌƉƚƐ͕ĂŶĚƚƌĂŶƐĐƌŝƉƟŽŶƐ͘dŚĞƌŝŐŚƚĂůƐŽŝŶĐůƵĚĞƐƟŵĞůLJĂŶĚƌĞĂƐŽŶĂďůĞ
ĂĐĐĞƐƐƚŽ^ƵƉƉůŝĞƌ͛ƐƉĞƌƐŽŶŶĞůĨŽƌƚŚĞƉƵƌƉŽƐĞŽĨŝŶƚĞƌǀŝĞǁĂŶĚĚŝƐĐƵƐƐŝŽŶƌĞůĂƟŶŐƚŽƐƵĐŚĚŽĐƵŵĞŶƚƐ͘
xii) WZKhZDEdK&ZKsZDdZ/>^;Ϯ͘&͘Z͘ΑϮϬϬ͘ϯϮϮͿ͘A non-ĨĞĚĞƌĂůĞŶƟƚLJƚŚĂƚŝƐĂ
ƐƚĂƚĞĂŐĞŶĐLJŽƌĂŐĞŶĐLJŽĨĂƉŽůŝƟĐĂůƐƵďĚŝǀŝƐŝŽŶŽĨĂƐƚĂƚĞĂŶĚŝƚƐĐŽŶƚƌĂĐƚŽƌƐŵƵƐƚĐŽŵƉůLJǁŝƚŚ^ĞĐƟŽŶ
ϲϬϬϮŽĨƚŚĞ^ŽůŝĚtĂƐƚĞŝƐƉŽƐĂůĐƚ͕ĂƐĂŵĞŶĚĞĚďLJƚŚĞZĞƐŽƵƌĐĞŽŶƐĞƌǀĂƟŽŶĂŶĚZĞĐŽǀĞƌLJĐƚ͘dŚĞ
ƌĞƋƵŝƌĞŵĞŶƚƐŽĨ^ĞĐƟŽŶϲϬϬϮŝŶĐůƵĚĞƉƌŽĐƵƌŝŶŐŽŶůLJŝƚĞŵƐĚĞƐŝŐŶĂƚĞĚŝŶŐƵŝĚĞůŝŶĞƐŽĨƚŚĞŶǀŝƌŽŶŵĞŶƚĂů
WƌŽƚĞĐƟŽŶŐĞŶĐLJ;WͿĂƚϰϬ͘&͘Z͘ΑϮϰϳƚŚĂƚĐŽŶƚĂŝŶƚŚĞŚŝŐŚĞƐƚƉĞƌĐĞŶƚĂŐĞŽĨƌĞĐŽǀĞƌĞĚŵĂƚĞƌŝĂůƐ
ƉƌĂĐƟĐĂďůĞ͕ ĐŽŶƐŝƐƚĞŶƚǁŝƚŚŵĂŝŶƚĂŝŶŝŶŐĂƐĂƟƐĨĂĐƚŽƌLJůĞǀĞůŽĨĐŽŵƉĞƟƟŽŶ͕ǁŚĞƌĞƚŚĞƉƵƌĐŚĂƐĞƉƌŝĐĞŽĨ
ƚŚĞŝƚĞŵĞdžĐĞĞĚƐΨϭϬ͕ϬϬϬŽƌƚŚĞǀĂůƵĞŽĨƚŚĞƋƵĂŶƟƚLJĂĐƋƵŝƌĞĚĚƵƌŝŶŐƚŚĞƉƌĞĐĞĚŝŶŐĮƐĐĂůLJĞĂƌ
ĞdžĐĞĞĚĞĚΨϭϬ͕ϬϬϬ͖ƉƌŽĐƵƌŝŶŐƐŽůŝĚǁĂƐƚĞŵĂŶĂŐĞŵĞŶƚƐĞƌǀŝĐĞƐŝŶĂŵĂŶŶĞƌƚŚĂƚŵĂdžŝŵŝnjĞƐĞŶĞƌŐLJĂŶĚ
ƌĞƐŽƵƌĐĞƌĞĐŽǀĞƌLJ͖ĂŶĚĞƐƚĂďůŝƐŚŝŶŐĂŶĂĸƌŵĂƟǀĞƉƌŽĐƵƌĞŵĞŶƚƉƌŽŐƌĂŵĨŽƌƉƌŽĐƵƌĞŵĞŶƚŽĨƌĞĐŽǀĞƌĞĚ
ŵĂƚĞƌŝĂůƐŝĚĞŶƟĮĞĚŝŶƚŚĞWŐƵŝĚĞůŝŶĞƐ͘
xiii) &Z>^>;^Ϳ͕>K'K^͕E&>'^͘ The Supplier cannot use the seal(s), logos, crests, or
ƌĞƉƌŽĚƵĐƟŽŶƐŽĨŇĂŐƐŽƌůŝŬĞŶĞƐƐĞƐŽĨ&ĞĚĞƌĂůĂŐĞŶĐLJŽĸĐŝĂůƐǁŝƚŚŽƵƚƐƉĞĐŝĮĐƉƌĞ-approval.
xiv) EKK>/'d/KEz&Z>'KsZEDEd͘ dŚĞh͘^͘ĨĞĚĞƌĂůŐŽǀĞƌŶŵĞŶƚŝƐŶŽƚĂƉĂƌƚLJƚŽƚŚŝƐ
ŐƌĞĞŵĞŶƚŽƌĂŶLJƉƵƌĐŚĂƐĞďLJĂWĂƌƟĐŝƉĂƟŶŐŶƟƚLJĂŶĚŝƐŶŽƚƐƵďũĞĐƚƚŽĂŶLJŽďůŝŐĂƟŽŶƐŽƌůŝĂďŝůŝƟĞƐƚŽ
ƚŚĞWĂƌƟĐŝƉĂƟŶŐŶƟƚLJ͕^ƵƉƉůŝĞƌ͕ŽƌĂŶLJŽƚŚĞƌƉĂƌƚLJƉĞƌƚĂŝŶŝŶŐƚŽĂŶLJŵĂƩĞƌƌĞƐƵůƟŶŐĨƌŽŵƚhe
ŐƌĞĞŵĞŶƚŽƌĂŶLJƉƵƌĐŚĂƐĞďLJĂŶĂƵƚŚŽƌŝnjĞĚƵƐĞƌ͘
xv) WZK'ZD&ZhE&>^KZ&Zhh>Ed^ddDEd^KZZ>dd^͘ The
ŽŶƚƌĂĐƚŽƌĂĐŬŶŽǁůĞĚŐĞƐƚŚĂƚϯϭh͘^͘͘Αϯϴ;ĚŵŝŶŝƐƚƌĂƟǀĞZĞŵĞĚŝĞƐĨŽƌ&ĂůƐĞůĂŝŵƐĂŶĚ^ƚĂƚĞŵĞŶƚƐͿ
ĂƉƉůŝĞƐƚŽƚŚĞ^ƵƉƉůŝĞƌ͛ƐĂĐƟŽŶƐƉĞƌƚĂŝŶŝŶŐƚŽƚŚŝƐŐƌĞĞŵĞŶƚŽƌĂŶLJƉƵƌĐŚĂƐĞďLJĂWĂƌƟĐŝƉĂƟŶŐŶƟƚLJ͘
xvi) &Z>d͘ dŚĞ^ƵƉƉůŝĞƌĐĞƌƟĮĞƐƚŚĂƚŝƚŝƐŶŽŶ-ĚĞůŝŶƋƵĞŶƚŝŶŝƚƐƌĞƉĂLJŵĞŶƚŽĨĂŶLJĨĞĚĞƌĂů
ĚĞďƚ͘džĂŵƉůĞƐŽĨƌĞůĞǀĂŶƚĚĞďƚŝŶĐůƵĚĞĚĞůŝŶƋƵĞŶƚƉĂLJƌŽůůĂŶĚŽƚŚĞƌƚĂdžĞƐ͕ĂƵĚŝƚĚŝƐĂůůŽǁĂŶĐĞ͕ĂŶĚ
ďĞŶĞĮƚŽǀĞƌƉĂLJŵĞŶƚƐ͘
xvii) KE&>/d^K&/EdZ^d͘ dŚĞ^ƵƉƉůŝĞƌŵƵƐƚŶŽƟĨLJƚŚĞh͘^͘KĸĐĞŽĨ'ĞŶĞƌĂů^ĞƌǀŝĐĞƐ͕
^ŽƵƌĐĞǁĞůů͕ĂŶĚWĂƌƟĐŝƉĂƟŶŐŶƟƚLJĂƐƐŽŽŶĂƐƉŽƐƐŝďůĞŝĨƚŚŝƐŐƌĞĞŵĞŶƚŽƌĂŶLJĂƐƉĞĐƚƌĞůĂƚĞĚƚŽƚŚĞ
ĂŶƟĐŝƉĂƚĞĚǁŽƌŬƵŶĚĞƌƚŚŝƐŐƌĞĞŵĞŶƚƌĂŝƐĞƐĂŶĂĐƚƵĂůŽƌƉŽƚĞŶƟĂůĐŽŶŇŝĐƚŽĨŝŶƚĞƌĞƐƚ(as described in 2
͘&͘Z͘WĂƌƚϮϬϬͿ͘dŚĞ^ƵƉƉůŝĞƌŵƵƐƚĞdžƉůĂŝŶƚŚĞĂĐƚƵĂůŽƌƉŽƚĞŶƟĂůĐŽŶŇŝĐƚŝŶǁƌŝƟŶŐŝŶƐƵĸĐŝĞŶƚĚĞƚĂŝůƐŽ
ƚŚĂƚƚŚĞh͘^͘KĸĐĞŽĨ'ĞŶĞƌĂů^ĞƌǀŝĐĞƐ͕^ŽƵƌĐĞǁĞůů͕ĂŶĚWĂƌƟĐŝƉĂƟŶŐŶƟƚLJĂƌĞĂďůĞƚŽĂƐƐĞƐƐƚŚĞĂctual
ŽƌƉŽƚĞŶƟĂůĐŽŶŇŝĐƚ͖ĂŶĚƉƌŽǀŝĚĞĂŶLJĂĚĚŝƟŽŶĂůŝŶĨŽƌŵĂƟŽŶĂƐŶĞĐĞƐƐĂƌLJŽƌƌĞƋƵĞƐƚĞĚ͘
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xviii) h͘^͘yhd/sKZZϭϯϮϮϰ͘ The Supplier, and its subcontractors, must comply with U.S.
džĞĐƵƟǀĞKƌĚĞƌϭϯϮϮϰĂŶĚh͘^͘>ĂǁƐƚŚĂƚƉƌŽŚŝďŝƚƚƌĂŶƐĂĐƟŽŶƐǁŝƚŚĂŶĚƉƌŽǀŝƐŝŽŶŽĨƌĞƐŽƵƌĐĞƐĂŶĚ
ƐƵƉƉŽƌƚƚŽŝŶĚŝǀŝĚƵĂůƐĂŶĚŽƌŐĂŶŝnjĂƟŽŶƐĂƐƐŽĐŝĂƚĞĚǁŝƚŚƚĞƌƌŽƌŝƐŵ͘
xix) WZK,//d/KEKEZd/Ed>KDDhE/d/KE^Es/K^hZs/>>E^Zs/^KZ
Yh/WDEd͘ dŽƚŚĞĞdžƚĞŶƚĂƉƉůŝĐĂďůĞ͕^ƵƉƉůŝĞƌĐĞƌƟĮĞƐƚŚĂƚĚƵƌŝŶŐƚŚĞƚĞƌŵŽĨƚŚŝƐŐƌĞĞŵĞŶƚŝƚǁŝůů
ĐŽŵƉůLJǁŝƚŚĂƉƉůŝĐĂďůĞƌĞƋƵŝƌĞŵĞŶƚƐŽĨϮ͘&͘Z͘ΑϮϬϬ͘Ϯϭϲ͘
xx) KD^d/WZ&ZE^&KZWZKhZDEd^͘ dŽƚŚĞĞdžƚĞŶƚĂƉƉůŝĐĂďůĞ͕^ƵƉƉůŝĞƌĐĞƌƟĮĞƐƚŚĂƚ
ĚƵƌŝŶŐƚŚĞƚĞƌŵŽĨƚŚŝƐŐƌĞĞŵĞŶƚ͕^ƵƉƉůŝĞƌǁŝůůĐŽŵƉůLJǁŝƚŚĂƉƉůŝĐĂďůĞƌĞƋƵŝƌĞŵĞŶƚƐŽĨϮ͘&͘Z͘Α
200.322.
ƌƟĐůĞϮ͗
^ŽƵƌĐĞǁĞůůĂŶĚ^ƵƉƉůŝĞƌKďůŝŐĂƟŽŶƐ
dŚĞdĞƌŵƐŝŶƚŚŝƐƌƟĐůĞϮƌĞůĂƚĞƐƉĞĐŝĮĐĂůůLJƚŽ^ŽƵƌĐĞǁĞůůĂŶĚŝƚƐĂĚŵŝŶŝƐƚƌĂƟŽŶŽĨƚŚŝƐDĂƐƚĞƌŐƌĞĞŵĞŶƚǁŝƚŚ
^ƵƉƉůŝĞƌĂŶĚ^ƵƉƉůŝĞƌ͛ƐŽďůŝŐĂƟŽŶƐƚŚĞƌĞƵŶĚĞƌ͘
1) ƵƚŚŽƌŝnjĞĚ^ĞůůĞƌƐ͘^ƵƉƉůŝĞƌŵƵƐƚƉƌŽǀŝĚĞ^ŽƵƌĐĞǁĞůůĂĐƵƌƌĞŶƚŵĞĂŶƐƚŽǀĂůŝĚĂƚĞŽƌĂƵƚŚĞŶƟĐĂƚĞ^ƵƉƉůŝĞƌ͛Ɛ
ĂƵƚŚŽƌŝnjĞĚĚĞĂůĞƌƐ͕ĚŝƐƚƌŝďƵƚŽƌƐ͕ŽƌƌĞƐĞůůĞƌƐǁŚŝĐŚŵĂLJĐŽŵƉůĞƚĞƚƌĂŶƐĂĐƟŽŶƐŽĨ/ŶĐůƵĚĞĚ^ŽůƵƟŽŶƐŽīĞƌĞĚ
ƵŶĚĞƌƚŚŝƐŐƌĞĞŵĞŶƚ͘^ŽƵƌĐĞǁĞůůŵĂLJƌĞƋƵĞƐƚƵƉĚĂƚĞĚŝŶĨŽƌŵĂƟŽŶŝŶŝƚƐĚŝƐĐƌĞƟŽŶ͕ĂŶĚ^ƵƉƉůŝĞƌĂŐƌĞĞƐƚŽ
ƉƌŽǀŝĚĞƌĞƋƵĞƐƚĞĚŝŶĨŽƌŵĂƟŽŶǁŝƚŚŝŶĂƌĞĂƐŽŶĂďůĞƟŵĞ͘
2) WƌŽĚƵĐƚĂŶĚWƌŝĐĞŚĂŶŐĞƐZĞƋƵŝƌĞŵĞŶƚƐ͘ ^ƵƉƉůŝĞƌŵĂLJƌĞƋƵĞƐƚ/ŶĐůƵĚĞĚ^ŽůƵƟŽŶƐĐŚĂŶŐĞƐ͕ĂĚĚŝƟŽŶƐ͕Žƌ
ĚĞůĞƟŽŶƐĂƚĂŶLJƟŵĞ͘ůůƌĞƋƵĞƐƚƐŵƵƐƚďĞŵĂĚĞŝŶǁƌŝƟŶŐďLJƐƵďŵŝƫŶŐĂ^ŽƵƌĐĞǁĞůůWƌŝĐĞĂŶĚWƌŽĚƵĐƚ
ŚĂŶŐĞZĞƋƵĞƐƚ&ŽƌŵƚŽ^ŽƵƌĐĞǁĞůů͘ƚĂŵŝŶŝŵƵŵ͕ƚŚĞƌĞƋƵĞƐƚŵƵƐƚ͗
x /ĚĞŶƟĨLJƚŚĞĂƉƉůŝĐĂďůĞ^ŽƵƌĐĞǁĞůůŐƌĞĞŵĞŶƚŶƵŵďĞƌ͖
x ůĞĂƌůLJƐƉĞĐŝĨLJƚŚĞƌĞƋƵĞƐƚĞĚĐŚĂŶŐĞ͖
x WƌŽǀŝĚĞƐƵĸĐŝĞŶƚĚĞƚĂŝůƚŽũƵƐƟĨLJƚŚĞƌĞƋƵĞƐƚĞĚĐŚĂŶŐĞ͖
x /ŶĚŝǀŝĚƵĂůůLJůŝƐƚĂůů/ŶĐůƵĚĞĚ^ŽůƵƟŽŶƐĂīĞĐƚĞĚďLJƚŚĞƌĞƋƵĞƐƚĞĚĐŚĂŶŐĞ͕ĂůŽŶŐǁŝƚŚƚŚĞƌĞƋƵĞƐƚĞĚ
ĐŚĂŶŐĞ;Ğ͘Ő͕͘ĂĚĚŝƟŽŶ͕ĚĞůĞƟŽŶ͕ƉƌŝĐĞĐŚĂŶŐĞͿ͖ĂŶĚ
x /ŶĐůƵĚĞĂĐŽŵƉůĞƚĞƌĞƐƚĂƚĞŵĞŶƚŽĨWƌŝĐŝŶŐ>ŝƐƚǁŝƚŚƚŚĞĞīĞĐƟǀĞĚĂƚĞŽĨƚŚĞŵŽĚŝĮĞĚƉƌŝĐŝŶŐ͕Žƌ
ƉƌŽĚƵĐƚĂĚĚŝƟŽŶŽƌĚĞůĞƟŽŶ͘dŚĞŶĞǁƉƌŝĐŝŶŐƌĞƐƚĂƚĞŵĞŶƚŵƵƐƚŝŶĐůƵĚĞĂůů/ŶĐůƵĚĞĚ^ŽůƵƟŽŶƐ
ŽīĞƌĞĚ͕ĞǀĞŶĨŽƌƚŚŽƐĞŝƚĞŵƐǁŚĞƌĞƉƌŝĐŝŶŐƌĞŵĂŝŶƐƵŶĐŚĂŶŐĞĚ͘
ĨƵůůLJĞdžĞĐƵƚĞĚ^ŽƵƌĐĞǁĞůůWƌŝĐĞĂŶĚWƌŽĚƵĐƚŚĂŶŐĞZĞƋƵĞƐƚ&ŽƌŵǁŝůůďĞĐŽŵĞĂŶĂŵĞŶĚŵĞŶƚƚŽƚŚŝƐ
ŐƌĞĞŵĞŶƚĂŶĚǁŝůůďĞŝŶĐŽƌƉŽƌĂƚĞĚďLJƌĞĨĞƌĞŶĐĞ͘
3) ƵƚŚŽƌŝnjĞĚZĞƉƌĞƐĞŶƚĂƟǀĞ͘ ^ƵƉƉůŝĞƌǁŝůůĂƐƐŝŐŶĂŶƵƚŚŽƌŝnjĞĚZĞƉƌĞƐĞŶƚĂƟǀĞƚŽ^ŽƵƌĐĞǁĞůůĨŽƌƚŚŝƐ
ŐƌĞĞŵĞŶƚĂŶĚŵƵƐƚƉƌŽǀŝĚĞƉƌŽŵƉƚŶŽƟĐĞƚŽ^ŽƵƌĐĞǁĞůůŝĨƚŚĂƚƉĞƌƐŽŶŝƐĐŚĂŶŐĞĚ͘dŚĞƵƚŚŽƌŝnjĞĚ
ZĞƉƌĞƐĞŶƚĂƟǀĞǁŝůůďĞƌĞƐƉŽŶƐŝďůĞĨŽƌ͗
x DĂŝŶƚĞŶĂŶĐĞĂŶĚŵĂŶĂŐĞŵĞŶƚŽĨƚŚŝƐŐƌĞĞŵĞŶƚ͖
x dŝŵĞůLJƌĞƐƉŽŶƐĞƚŽĂůů^ŽƵƌĐĞǁĞůůĂŶĚWĂƌƟĐŝƉĂƟŶŐŶƟƚLJŝŶƋƵŝƌŝĞƐ͖ĂŶĚ
x WĂƌƟĐŝƉĂƟŽŶŝŶƌĞǀŝĞǁƐǁŝƚŚ^ŽƵƌĐĞǁĞůů͘
^ŽƵƌĐĞǁĞůůΖƐƵƚŚŽƌŝnjĞĚZĞƉƌĞƐĞŶƚĂƟǀĞŝƐŝƚƐŚŝĞĨWƌŽĐƵƌĞŵĞŶƚKĸĐĞƌ͘
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4) WĞƌĨŽƌŵĂŶĐĞZĞǀŝĞǁƐ͘ ^ƵƉƉůŝĞƌǁŝůůƉĞƌĨŽƌŵĂŵŝŶŝŵƵŵŽĨŽŶĞƌĞǀŝĞǁǁŝƚŚ^ŽƵƌĐĞǁĞůůƉĞƌĂŐƌĞĞŵĞŶƚLJĞĂƌ͘
dŚĞƌĞǀŝĞǁǁŝůůĐŽǀĞƌƚƌĂŶƐĂĐƟŽŶƐƚŽWĂƌƟĐŝƉĂƟŶŐŶƟƟĞƐ͕ƉƌŝĐŝŶŐĂŶĚƚĞƌŵƐ͕ĂĚŵŝŶŝƐƚƌĂƟǀĞĨĞĞƐ͕ƐĂůĞƐĚĂƚĂ
ƌĞƉŽƌƚƐ͕ƉĞƌĨŽƌŵĂŶĐĞŝƐƐƵĞƐ͕ƐƵƉƉůLJĐŚĂŝŶŝƐƐƵĞƐ͕ĐƵƐƚŽŵĞƌŝƐƐƵĞƐ͕ĂŶĚĂŶLJŽƚŚĞƌŶĞĐĞƐƐĂƌLJŝŶĨŽƌŵĂƟŽŶ͘
5) ^ĂůĞƐZĞƉŽƌƟŶŐZĞƋƵŝƌĞĚ͘ ^ƵƉƉůŝĞƌŝƐƌĞƋƵŝƌĞĚĂƐĂŵĂƚĞƌŝĂůĞůĞŵĞŶƚƚŽƚŚŝƐDĂƐƚĞƌŐƌĞĞŵĞŶƚƚŽƌĞƉŽƌƚĂůů
ĐŽŵƉůĞƚĞĚƚƌĂŶƐĂĐƟŽŶƐǁŝƚŚWĂƌƟĐŝƉĂƟŶŐŶƟƟĞƐƵƟůŝnjŝŶŐƚŚŝƐŐƌĞĞŵĞŶƚ͘&ĂŝůƵƌĞƚŽƉƌŽǀŝĚĞĐŽŵƉůĞƚĞĂŶĚ
ĂĐĐƵƌĂƚĞƌĞƉŽƌƚƐĂƐĚĞĮŶĞĚŚĞƌĞŝŶǁŝůůďĞĂŵĂƚĞƌŝĂůďƌĞĂĐŚŽĨthe Agreement and Sourcewell reserves the
ƌŝŐŚƚƚŽƉƵƌƐƵĞĂůůƌĞŵĞĚŝĞƐĂǀĂŝůĂďůĞĂƚůĂǁŝŶĐůƵĚŝŶŐĐĂŶĐĞůůĂƟŽŶŽĨƚŚŝƐŐƌĞĞŵĞŶƚ͘
6) ZĞƉŽƌƟŶŐZĞƋƵŝƌĞŵĞŶƚƐ͘ ^ƵƉƉůŝĞƌŵƵƐƚƉƌŽǀŝĚĞ^ŽƵƌĐĞǁĞůůĂŶĂĐƟǀŝƚLJƌĞƉŽƌƚŽĨĂůůƚƌĂŶƐĂĐƟŽŶƐĐŽŵƉůĞƚĞĚ
ƵƟůŝnjŝŶŐƚŚŝƐŐƌĞĞŵĞŶƚ͘ZĞƉŽƌƚƐĂƌĞĚƵĞĂƚůĞĂƐƚŽŶĐĞĞĂĐŚĐĂůĞŶĚĂƌƋƵĂƌƚĞƌ;ZĞƉŽƌƟŶŐWĞƌŝŽĚͿ͘ZĞƉŽƌƚƐ
ŵƵƐƚďĞƌĞĐĞŝǀĞĚŶŽůĂƚĞƌƚŚĂŶϰϱĐĂůĞŶĚĂƌĚĂLJƐĂŌĞƌƚŚĞĞŶĚŽĨĞĂĐŚĐĂůĞŶĚĂƌƋƵĂƌƚĞƌ͘^ƵƉƉůŝĞƌŵĂLJƌĞƉŽƌƚ
ŽŶĂŵŽƌĞĨƌĞƋƵĞŶƚďĂƐŝƐŝŶŝƚƐĚŝƐĐƌĞƟŽŶ͘ZĞƉŽƌƚƐŵƵƐƚďĞƉƌŽǀŝĚĞĚƌĞŐĂƌĚůĞƐƐŽĨƚŚĞĂŵŽƵŶƚŽĨĐŽŵƉůĞƚĞĚ
ƚƌĂŶƐĂĐƟŽŶƐĚƵƌŝŶŐƚŚĂƚƋƵĂƌƚĞƌ;ŝ͘Ğ͕͘ŝĨƚŚĞƌĞĂƌĞŶŽƐĂůĞƐ͕^ƵƉƉůŝĞƌŵƵƐƚƐƵďŵŝƚĂ ƌĞƉŽƌƚŝŶĚŝĐĂƟŶŐŶŽƐĂůĞƐ
were made).
dŚĞZĞƉŽƌƚŵƵƐƚĐŽŶƚĂŝŶƚŚĞĨŽůůŽǁŝŶŐĮĞůĚƐ͗
x WĂƌƟĐŝƉĂƟŶŐŶƟƚLJEĂŵĞ;Ğ͘Ő͕͘ŝƚLJŽĨ^ƚĂƉůĞƐ,ŝŐŚǁĂLJĞƉĂƌƚŵĞŶƚͿ͖
x WĂƌƟĐŝƉĂƟŶŐŶƟƚLJWŚLJƐŝĐĂů^ƚƌĞĞƚĚĚƌĞƐƐ͖
x WĂƌƟĐŝƉĂƟŶŐŶƟƚLJŝƚLJ͖
x WĂƌƟĐŝƉĂƟŶŐŶƟƚLJ^ƚĂƚĞͬWƌŽǀŝŶĐĞ͖
x WĂƌƟĐŝƉĂƟŶŐŶƟƚLJŝƉͬWŽƐƚĂůŽĚĞ͖
x ^ŽƵƌĐĞǁĞůůWĂƌƟĐŝƉĂƟŶŐŶƟƚLJĐĐŽƵŶƚEƵŵďĞƌ͖
x dƌĂŶƐĂĐƟŽŶĞƐĐƌŝƉƟŽŶ͖
x dƌĂŶƐĂĐƟŽŶWƵƌĐŚĂƐĞĚWƌŝĐĞ͖
x ^ŽƵƌĐĞǁĞůůĚŵŝŶŝƐƚƌĂƟǀĞ&ĞĞƉƉůŝĞĚ͖ĂŶĚ
x ĂƚĞdƌĂŶƐĂĐƟŽŶǁĂƐŝŶǀŽŝĐĞĚͬƐĂůĞǁĂƐƌĞĐŽŐŶŝnjĞĚĂƐƌĞǀĞŶƵĞďLJ^ƵƉƉůŝĞƌ͘
/ĨĐŽůůĞĐƚĞĚďLJ^ƵƉƉůŝĞƌ͕ƚŚĞZĞƉŽƌƚŵĂLJŝŶĐůƵĚĞƚŚĞĨŽůůŽǁŝŶŐĮĞůĚƐĂƐĂǀĂŝůĂďůĞ͗
x WĂƌƟĐŝƉĂƟŶŐŶƟƚLJŽŶƚĂĐƚEĂŵĞ͖
x WĂƌƟĐŝƉĂƟŶŐŶƟƚLJŽŶƚĂĐƚŵĂŝůĚĚƌĞƐƐ͖
x WĂƌƟĐŝƉĂƟŶŐŶƟƚLJŽŶƚĂĐƚdĞůĞƉŚŽŶĞEƵŵďĞƌ͖
7) ĚŵŝŶŝƐƚƌĂƟǀĞ&ĞĞ͘ /ŶĐŽŶƐŝĚĞƌĂƟŽŶĨŽƌƚŚĞƐƵƉƉŽƌƚĂŶĚƐĞƌǀŝĐĞƐƉƌŽǀŝĚĞĚďLJ^ŽƵƌĐĞǁĞůů͕^ƵƉƉůŝĞƌǁŝůůƉĂLJ
ĂŶĚŵŝŶŝƐƚƌĂƟǀĞ&ĞĞƚŽ^ŽƵƌĐĞǁĞůůŽŶĂůůĐŽŵƉůĞƚĞĚƚƌĂŶƐĂĐƟŽŶƐƚŽWĂƌƟĐŝƉĂƟŶŐŶƟƟĞƐƵƟůŝnjŝŶŐƚŚŝƐ
ŐƌĞĞŵĞŶƚ͘^ƵƉƉůŝĞƌǁŝůůŝŶĐůƵĚĞŝƚƐĚŵŝŶŝƐƚƌĂƟǀĞ&ĞĞǁŝƚŚin its proposed pricing. Supplier may not directly
ĐŚĂƌŐĞWĂƌƟĐŝƉĂƟŶŐŶƟƟĞƐƚŽŽīƐĞƚƚŚĞĚŵŝŶŝƐƚƌĂƟǀĞ&ĞĞ͘
8) &ĞĞĂůĐƵůĂƟŽŶ͘ ^ƵƉƉůŝĞƌ͛ƐĚŵŝŶŝƐƚƌĂƟǀĞ&ĞĞƉĂLJĂďůĞƚŽ^ŽƵƌĐĞǁĞůůǁŝůůďĞĐĂůĐƵůĂƚĞĚĂƐĂƐƚĂƚĞĚ
ƉĞƌĐĞŶƚĂŐĞ;ůŝƐƚĞĚŝŶ^ƵƉƉůŝĞƌ͛ƐWƌŽƉŽƐĂůͿŽĨĂůůĐŽŵƉůĞƚĞĚƚƌĂŶƐĂĐƟŽŶƐƵƟůŝnjŝŶŐƚŚŝƐDĂƐƚĞƌŐƌĞĞŵĞŶƚ
ǁŝƚŚŝŶƚŚĞƉƌĞĐĞĚŝŶŐZĞƉŽƌƟŶŐWĞƌŝŽĚ͘&ŽƌĐĞƌƚĂŝŶĐĂƚĞŐŽƌŝĞƐ͕ĂŇĂƚĨĞĞŵĂLJďĞƉƌŽƉŽƐĞĚ͘dŚĞĚŵŝŶŝƐƚƌĂƟǀĞ
&ĞĞǁŝůůďĞƐƚĂƚĞĚŝŶ^ƵƉƉůŝĞƌ͛ƐWƌŽƉŽƐĂů͘
9) &ĞĞZĞŵŝƩĂŶĐĞ͘ ^ƵƉƉůŝĞƌǁŝůůƌĞŵŝƚĨĞĞƚŽ^ŽƵƌĐĞǁĞůůŶŽůĂƚĞƌƚŚĂŶϰϱĐĂůĞŶĚĂƌĚĂLJƐĂŌĞƌƚŚĞĐůŽƐĞŽĨƚŚĞ
ƉƌĞĐĞĚŝŶŐĐĂůĞŶĚĂƌƋƵĂƌƚĞƌŝŶĐŽŶũƵŶĐƟŽŶǁŝƚŚ^ƵƉƉůŝĞƌ͛ƐZĞƉŽƌƟŶŐWĞƌŝŽĚŽďůŝŐĂƟŽŶƐĚĞĮŶĞĚŚĞƌĞŝŶ͘
WĂLJŵĞŶƚƐƐŚŽƵůĚŶŽƚĞƚŚĞ^ƵƉƉůŝĞƌ͛ƐŶĂŵĞĂŶĚ^ŽƵƌĐĞǁĞůů-assiŐŶĞĚŐƌĞĞŵĞŶƚŶƵŵďĞƌŝŶƚŚĞŵĞŵŽ͖ĂŶĚ
ŵƵƐƚďĞĞŝƚŚĞƌŵĂŝůĞĚƚŽ^ŽƵƌĐĞǁĞůůĂďŽǀĞ͞ƩŶ͗ĐĐŽƵŶƚƐZĞĐĞŝǀĂďůĞ͟ŽƌƌĞŵŝƩĞĚĞůĞĐƚƌŽŶŝĐĂůůLJƚŽ
^ŽƵƌĐĞǁĞůů͛ƐďĂŶŬŝŶŐŝŶƐƟƚƵƟŽŶƉĞƌ^ŽƵƌĐĞǁĞůů͛Ɛ&ŝŶĂŶĐĞĚĞƉĂƌƚŵĞŶƚŝŶƐƚƌƵĐƟŽŶƐ͘
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10) EŽŶĐŽŵƉůŝĂŶĐĞ͘ ^ŽƵƌĐĞǁĞůůƌĞƐĞƌǀĞƐƚŚĞƌŝŐŚƚƚŽƐĞĞŬĂůůƌĞŵĞĚŝĞƐĂǀĂŝůĂďůĞĂƚůĂǁĨŽƌƵŶƉĂŝĚŽƌƵŶĚĞƌƉĂŝĚ
ĚŵŝŶŝƐƚƌĂƟǀĞ&ĞĞƐĚƵĞƵŶĚĞƌƚŚŝƐŐƌĞĞŵĞŶƚ͘&ĂŝůƵƌĞƚŽƌĞŵŝƚƉĂLJŵĞŶƚ͕ĚĞůŝŶƋƵĞŶƚƉĂLJŵĞŶƚƐ͕
ƵŶĚĞƌƉĂLJŵĞŶƚƐ͕ŽƌŽƚŚĞƌĚĞǀŝĂƟŽŶƐĨƌŽŵƚŚĞƌĞƋƵŝƌĞŵĞŶƚƐŽĨƚŚŝƐŐƌĞĞment may be deemed a material
ďƌĞĂĐŚĂŶĚŵĂLJƌĞƐƵůƚŝŶĐĂŶĐĞůůĂƟŽŶŽĨƚŚŝƐŐƌĞĞŵĞŶƚĂŶĚĚŝƐďĂƌŵĞŶƚĨƌŽŵĨƵƚƵƌĞŐƌĞĞŵĞŶƚƐ͘
11) ƵĚŝƚZĞƋƵŝƌĞŵĞŶƚƐ͘ WƵƌƐƵĂŶƚƚŽDŝŶŶ͘^ƚĂƚ͘Αϭϲ͘Ϭϱ͕ƐƵďĚŝǀŝƐŝŽŶϱ͕ƚŚĞŬƐ͕ƌĞĐŽƌĚƐ͕ĚŽĐƵŵĞŶƚƐ͕ĂŶĚ
ĂĐĐŽƵŶƟŶŐƉƌŽĐĞĚƵƌĞƐĂŶĚƉƌĂĐƟĐĞƐƌĞůĞǀĂŶƚƚŽƚŚŝƐŐƌĞĞŵĞŶƚĂƌĞƐƵďũĞĐƚƚŽĞdžĂŵŝŶĂƟŽŶďLJ^ŽƵƌĐĞǁĞůů
ĂŶĚƚŚĞDŝŶŶĞƐŽƚĂ^ƚĂƚĞƵĚŝƚŽƌĨŽƌĂŵŝŶŝŵƵŵŽĨƐŝdžLJĞĂƌƐĨƌŽŵƚŚĞ ĞŶĚŽĨƚŚŝƐŐƌĞĞŵĞŶƚ͘^ƵƉƉůŝĞƌĂŐƌĞĞƐ
ƚŽĨƵůůLJĐŽŽƉĞƌĂƚĞǁŝƚŚ^ŽƵƌĐĞǁĞůůŝŶĂƵĚŝƟŶŐƚƌĂŶƐĂĐƟŽŶƐƵŶĚĞƌƚŚŝƐŐƌĞĞŵĞŶƚƚŽĞŶƐƵƌĞĐŽŵƉůŝĂŶĐĞǁŝƚŚ
ƉƌŝĐŝŶŐƚĞƌŵƐ͕ĐŽƌƌĞĐƚĐĂůĐƵůĂƟŽŶĂŶĚƌĞŵŝƩĂŶĐĞŽĨĚŵŝŶŝƐƚƌĂƟǀĞ&ĞĞƐ͕ĂŶĚǀĞƌŝĮĐĂƟŽŶ ŽĨƚƌĂŶƐĂĐƟŽŶƐĂƐ
ŵĂLJďĞƌĞƋƵĞƐƚĞĚďLJĂWĂƌƟĐŝƉĂƟŶŐŶƟƚLJŽƌ^ŽƵƌĐĞǁĞůů͘
12) ƐƐŝŐŶŵĞŶƚ͕dƌĂŶƐĨĞƌ͕ĂŶĚĚŵŝŶŝƐƚƌĂƟǀĞŚĂŶŐĞƐ͘^ƵƉƉůŝĞƌŵĂLJŶŽƚĂƐƐŝŐŶŽƌŽƚŚĞƌǁŝƐĞƚƌĂŶƐĨĞƌŝƚƐƌŝŐŚƚƐ
ŽƌŽďůŝŐĂƟŽŶƐƵŶĚĞƌƚŚŝƐŐƌĞĞŵĞŶƚǁŝƚŚŽƵƚƚŚĞƉƌŝŽƌǁƌŝƩĞŶĐŽŶƐĞŶƚŽĨ^ŽƵƌĐĞǁĞůů͘^ƵĐŚĐŽŶƐĞŶƚǁŝůůŶŽƚ
ďĞƵŶƌĞĂƐŽŶĂďůLJǁŝƚŚŚĞůĚ͘^ŽƵƌĐĞǁĞůůƌĞƐĞƌǀĞƐƚŚĞƌŝŐŚƚƚŽƵŶŝůĂƚĞƌĂůůLJĂƐƐŝŐŶĂůůŽƌƉŽƌƟŽŶƐŽĨƚŚŝƐ
ŐƌĞĞŵĞŶƚǁŝƚŚŝŶŝƚƐƐŽůĞĚŝƐĐƌĞƟŽŶƚŽĂĚĚƌĞƐƐĐŽƌƉŽƌĂƚĞƌĞƐƚƌƵĐƚƵƌŝŶŐƐ͕ŵĞƌŐĞƌƐ͕ĂĐƋƵŝƐŝƟŽŶƐ͕ŽƌŽƚŚĞƌ
ĐŚĂŶŐĞƐƚŽƚŚĞZĞƐƉŽŶƐŝďůĞWĂƌƚLJĂŶĚŶĂŵĞĚŝŶƚŚĞŐƌĞĞŵĞŶƚ͘ŶLJƉƌŽŚŝďŝƚĞĚĂƐƐŝŐŶŵĞŶƚŝƐŝŶǀĂůŝĚ͘hƉŽŶ
ƌĞƋƵĞƐƚ^ŽƵƌĐĞǁĞůůŵĂLJŵĂŬĞĂĚŵŝŶŝƐƚƌĂƟǀĞĐŚĂŶŐĞƐƚŽĂŐƌĞĞŵĞŶƚĚŽĐƵŵĞŶƚĂƟŽŶƐƵĐŚĂƐŶĂŵĞĐŚĂŶŐĞƐ͕
address changes, and other non-ŵĂƚĞƌŝĂůƵƉĚĂƚĞƐĂƐĚĞƚĞƌŵŝŶĞĚǁŝƚŚŝŶŝƚƐƐŽůĞĚŝƐĐƌĞƟŽŶ͘
13) ŵĞŶĚŵĞŶƚƐ͘ ŶLJŵĂƚĞƌŝĂůĐŚĂŶŐĞƚŽƚŚŝƐŐƌĞĞŵĞŶƚŵƵƐƚďĞĞdžĞĐƵƚĞĚŝŶǁƌŝƟŶŐƚŚƌŽƵŐŚĂŶĂŵĞŶĚŵĞŶƚ
ĂŶĚǁŝůůŶŽƚďĞĞīĞĐƟǀĞƵŶƟůŝƚŚĂƐďĞĞŶĚƵůLJĞdžĞĐƵƚĞĚďLJƚŚĞƉĂƌƟĞƐ͘
14) tĂŝǀĞƌ͘ &ĂŝůƵƌĞďLJ^ŽƵƌĐĞǁĞůůƚŽĞŶĨŽƌĐĞĂŶLJƌŝŐŚƚƵŶĚĞƌƚŚŝƐŐƌĞĞŵĞŶƚǁŝůůŶŽƚďĞĚĞĞŵĞĚĂǁĂŝǀĞƌŽĨƐƵĐŚ
ƌŝŐŚƚŝŶƚŚĞĞǀĞŶƚŽĨƚŚĞĐŽŶƟŶƵĂƟŽŶŽƌƌĞƉĞƟƟŽŶŽĨƚŚĞĐŝƌĐƵŵƐƚĂŶĐĞƐŐŝǀŝŶŐƌŝƐĞƚŽƐƵĐŚƌŝŐŚƚ͘
15) ŽŵƉůĞƚĞŐƌĞĞŵĞŶƚ͘ dŚŝƐŐƌĞĞŵĞŶƚƌĞƉƌĞƐĞŶƚƐƚŚĞĐŽŵƉůĞƚĞĂŐƌĞĞŵĞŶƚďĞƚǁĞĞŶƚŚĞƉĂƌƟĞƐĨŽƌƚŚĞ
ƐĐŽƉĞĂƐĚĞĮŶĞĚŚĞƌĞŝŶ͘^ƵƉƉůŝĞƌĂŶĚ^ŽƵƌĐĞǁĞůůŵĂLJĞŶƚĞƌŝŶƚŽƐĞƉĂƌĂƚĞǁƌŝƩĞŶĂŐƌĞĞŵĞŶƚƐƌĞůĂƟŶŐ
ƐƉĞĐŝĮĐĂůůLJƚŽƚƌĂŶƐĂĐƟŽŶƐŽƵƚƐŝĚĞŽĨƚŚĞƐĐŽƉĞŽĨƚŚŝƐŐƌĞĞŵĞŶƚ͘
16) ZĞůĂƟŽŶƐŚŝƉŽĨ^ŽƵƌĐĞǁĞůůĂŶĚ^ƵƉƉůŝĞƌ͘ This Agreement does not create a partnership, joint venture, or any
ŽƚŚĞƌƌĞůĂƟŽŶƐŚŝƉƐƵĐŚĂƐĞŵƉůŽLJĞĞ͕ŝŶĚĞƉĞŶĚĞŶƚĐŽŶƚƌĂĐƚŽƌ͕ŵĂƐƚĞƌ-servant, or principal-agent.
17) /ŶĚĞŵŶŝĮĐĂƟŽŶ͘ ^ƵƉƉůŝĞƌŵƵƐƚŝŶĚĞŵŶŝĨLJ͕ĚĞĨĞŶĚ͕ƐĂǀĞ͕ĂŶĚŚŽůĚ^ŽƵƌĐĞǁĞůů͕ŝŶĐůƵĚŝŶŐƚŚĞŝƌĂŐĞŶƚƐĂŶĚ
ĞŵƉůŽLJĞĞƐ͕ŚĂƌŵůĞƐƐĨƌŽŵĂŶLJĐůĂŝŵƐŽƌĐĂƵƐĞƐŽĨĂĐƟŽŶ͕ŝŶĐůƵĚŝŶŐƌĞĂƐŽŶĂďůĞĂƩŽƌŶĞLJƐ͛ĨĞĞƐŝŶĐƵƌƌĞĚďLJ
^ŽƵƌĐĞǁĞůů͕ĂƌŝƐŝŶŐŽƵƚŽĨĂŶLJŶĞŐůŝŐĞŶƚĂĐƚŽƌŽŵŝƐƐŝŽŶŝŶƚŚĞƉĞƌĨŽƌŵĂŶĐĞŽĨƚŚŝƐŐƌĞĞŵĞŶƚďLJƚŚĞ
^ƵƉƉůŝĞƌŽƌŝƚƐĂŐĞŶƚƐŽƌĞŵƉůŽLJĞĞƐƚŚŝƐŝŶĚĞŵŶŝĮĐĂƟŽŶŝŶĐůƵĚĞƐŝŶũƵƌLJŽƌĚĞĂƚŚƚŽƉĞƌƐŽŶ;ƐͿŽƌƉƌŽƉĞƌƚLJ
ĂůůĞŐĞĚƚŽŚĂǀĞĂƌŝƐĞŶĨƌŽŵƐƵĐŚŶĞŐůŝŐĞŶĐĞ͘^ŽƵƌĐĞǁĞůů͛ƐƌĞƐƉŽŶƐŝďŝůŝƚLJǁŝůůďĞŐŽǀĞƌŶĞĚďLJƚŚĞ^ƚĂƚĞŽĨ
DŝŶŶĞƐŽƚĂ͛ƐdŽƌƚ>ŝĂďŝůŝƚLJĐƚ;DŝŶŶĞƐŽƚĂ^ƚĂƚƵƚĞƐŚĂƉƚĞƌϰϲϲͿĂŶĚŽƚŚĞƌĂƉƉůŝĐĂďůĞůĂǁ͘
18) ĂƚĂWƌĂĐƟĐĞƐ͘ Supplier and Sourcewell acknowledge Sourcewell is subject to the Minnesota Government
ĂƚĂWƌĂĐƟĐĞƐĐƚ͕DŝŶŶĞƐŽƚĂ^ƚĂƚƵƚĞƐŚĂƉƚĞƌϭϯ͘ƐŝƚĂƉƉůŝĞƐƚŽĂůůĚĂƚĂĐƌĞĂƚĞĚĂŶĚŵĂŝŶƚĂŝŶĞĚŝŶ
ƉĞƌĨŽƌŵĂŶĐĞŽĨƚŚŝƐŐƌĞĞŵĞŶƚ͕^ƵƉƉůŝĞƌŵĂLJďĞƐƵďũĞĐƚƚŽƚŚĞƌĞƋƵŝƌĞŵĞŶƚƐŽĨƚŚŝƐĐŚĂƉƚĞƌ͘
19) 'ƌĂŶƚŽĨ>ŝĐĞŶƐĞ͘
a) ƵƌŝŶŐƚŚĞƚĞƌŵŽĨƚŚŝƐŐƌĞĞŵĞŶƚ͗
i) ^ƵƉƉůŝĞƌWƌŽŵŽƟŽŶ͘ Sourcewell grants to Supplier a royalty-ĨƌĞĞ͕ǁŽƌůĚǁŝĚĞ͕ŶŽŶ-exclusive right and
ůŝĐĞŶƐĞƚŽƵƐĞƚŚĞƚƌĂĚĞŵĂƌŬ;ƐͿƉƌŽǀŝĚĞĚƚŽ^ƵƉƉůŝĞƌďLJ^ŽƵƌĐĞǁĞůůŝŶĂĚǀĞƌƟƐŝŶŐ͕ƉƌŽŵŽƟŽŶĂů
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ŵĂƚĞƌŝĂůƐ͕ĂŶĚŝŶĨŽƌŵĂƟŽŶĂůƐŝƚĞƐĨŽƌƚŚĞƉƵƌƉŽƐĞŽĨŵĂƌŬĞƟŶŐ^ŽƵƌĐĞǁĞůů͛ƐŐƌĞĞŵĞŶƚǁŝƚŚ
Supplier.
ii) ^ŽƵƌĐĞǁĞůůWƌŽŵŽƟŽŶ͘ Supplier grants to Sourcewell a royalty-ĨƌĞĞ͕ǁŽƌůĚǁŝĚĞ͕ŶŽŶ-exclusive right
ĂŶĚůŝĐĞŶƐĞƚŽƵƐĞ^ƵƉƉůŝĞƌ͛ƐƚƌĂĚĞŵĂƌŬƐŝŶĂĚǀĞƌƟƐŝŶŐ͕ƉƌŽŵŽƟŽŶĂůŵĂƚĞƌŝĂůƐ͕ĂŶĚŝŶĨŽƌŵĂƟŽŶĂů
ƐŝƚĞƐĨŽƌƚŚĞƉƵƌƉŽƐĞŽĨŵĂƌŬĞƟŶŐ^ƵƉƉůŝĞƌ͛ƐŐƌĞĞŵĞŶƚǁŝƚŚ^ŽƵƌĐĞǁĞůů͘
b) >ŝŵŝƚĞĚZŝŐŚƚŽĨ^ƵďůŝĐĞŶƐĞ͘ dŚĞƌŝŐŚƚĂŶĚůŝĐĞŶƐĞŐƌĂŶƚĞĚŚĞƌĞŝŶŝŶĐůƵĚĞƐĂůŝŵŝƚĞĚƌŝŐŚƚŽĨĞĂĐŚƉĂƌƚLJƚŽ
ŐƌĂŶƚƐƵďůŝĐĞŶƐĞƐƚŽƚŚĞŝƌƌĞƐƉĞĐƟǀĞƐƵďƐŝĚŝĂƌŝĞƐ͕ĚŝƐƚƌŝďƵƚŽƌƐ͕ĚĞĂůĞƌƐ͕ƌĞƐĞůůĞƌƐ͕ŵĂƌŬĞƟŶŐ
ƌĞƉƌĞƐĞŶƚĂƟǀĞƐ͕ƉĂƌƚŶĞƌƐ͕ŽƌĂŐĞŶƚƐ;ĐŽůůĞĐƟǀĞůLJ͞WĞƌŵŝƩĞĚ^ƵďůŝĐĞŶƐĞĞƐ͟ͿŝŶĂĚǀĞƌƟƐŝŶŐ͕ƉƌŽŵŽƟŽŶĂů͕
ŽƌŝŶĨŽƌŵĂƟŽŶĂůŵĂƚĞƌŝĂůƐĨŽƌƚŚĞƉƵƌƉŽƐĞŽĨŵĂƌŬĞƟŶŐƚŚĞWĂƌƟĞƐ͛ƌĞůĂƟŽŶƐŚŝƉ͘ŶLJƐƵďůŝĐĞŶƐĞŐƌĂŶƚĞĚ
ǁŝůůďĞƐƵďũĞĐƚƚŽƚŚĞƚĞƌŵƐĂŶĚĐŽŶĚŝƟŽŶƐŽĨƚŚŝƐƌƟĐůĞ͘ĂĐŚƉĂƌƚLJǁŝůůďĞƌĞƐƉŽŶƐŝďůĞĨŽƌĂŶLJďƌĞĂĐŚŽĨ
ƚŚŝƐƐĞĐƟŽŶďLJĂŶLJŽĨƚŚĞŝƌƌĞƐƉĞĐƟǀĞƐƵďůŝĐĞŶƐĞĞƐ͘
c) hƐĞ͖YƵĂůŝƚLJŽŶƚƌŽů͘
i) EĞŝƚŚĞƌƉĂƌƚLJŵĂLJĂůƚĞƌƚŚĞŽƚŚĞƌƉĂƌƚLJ͛ƐƚƌĂĚĞŵĂƌŬƐĨƌŽŵƚŚĞĨŽƌŵƉƌŽǀŝĚĞĚĂŶĚŵƵƐƚĐŽŵƉůLJǁŝƚŚ
ƌĞŵŽǀĂůƌĞƋƵĞƐƚƐĂƐƚŽƐƉĞĐŝĮĐƵƐĞƐŽĨŝƚƐƚƌĂĚĞŵĂƌŬƐŽƌůŽŐŽƐ͘
ii) ĂĐŚƉĂƌƚLJĂŐƌĞĞƐƚŽƵƐĞ͕ĂŶĚƚŽĐĂƵƐĞŝƚƐWĞƌŵŝƩĞĚ^ƵďůŝĐĞŶƐĞĞƐƚŽƵƐĞ͕ƚŚĞŽƚŚĞƌƉĂƌƚLJ͛Ɛ
ƚƌĂĚĞŵĂƌŬƐŽŶůLJŝŶŐŽŽĚĨĂŝƚŚĂŶĚŝŶĂĚŝŐŶŝĮĞĚŵĂŶŶĞƌĐŽŶƐŝƐƚĞŶƚǁŝƚŚƐƵĐŚƉĂƌƚLJ͛ƐƵƐĞŽĨƚŚĞ
ƚƌĂĚĞŵĂƌŬƐ͘ĂĐŚƉĂƌƚLJŵĂLJŵĂŬĞǁƌŝƩĞŶŶŽƟĐĞƚŽƚŚĞŽƚŚĞƌƌĞŐĂƌĚŝŶŐŵŝƐƵƐĞƵŶĚĞƌƚŚŝƐƐĞĐƟŽŶ͘
dŚĞŽīĞŶĚŝŶŐƉĂƌƚLJǁŝůůŚĂǀĞϯϬĚĂLJƐŽĨƚŚĞĚĂƚĞŽĨƚŚĞǁƌŝƩĞŶŶŽƟĐĞƚŽĐƵƌĞƚŚĞŝƐƐƵĞŽƌƚŚĞ
ůŝĐĞŶƐĞͬƐƵďůŝĐĞŶƐĞǁŝůůďĞƚĞƌŵŝŶĂƚĞĚ͘
d) dĞƌŵŝŶĂƟŽŶ͘ hƉŽŶƚŚĞƚĞƌŵŝŶĂƟŽŶŽĨƚŚŝƐŐƌĞĞŵĞŶƚĨŽƌĂŶLJƌĞĂƐŽŶ͕ĞĂĐŚƉĂƌƚLJ͕ŝŶĐůƵĚŝŶŐWĞƌŵŝƩĞĚ
^ƵďůŝĐĞŶƐĞĞƐ͕ǁŝůůŚĂǀĞϯϬĚĂLJƐƚŽƌĞŵŽǀĞĂůůdƌĂĚĞŵĂƌŬƐĨƌŽŵƐŝŐŶĂŐĞ͕ǁĞďƐŝƚĞƐ͕ĂŶĚƚŚĞůŝŬĞďĞĂƌŝŶŐ
ƚŚĞŽƚŚĞƌƉĂƌƚLJ͛ƐŶĂŵĞŽƌůŽŐŽ;ĞdžĐĞƉƟŶŐ^ŽƵƌĐĞǁĞůů͛ƐƉƌĞ-printed ĐĂƚĂůŽŐŽĨƐƵƉƉůŝĞƌƐǁŚŝĐŚŵĂLJďĞ
ƵƐĞĚƵŶƟůƚŚĞŶĞdžƚƉƌŝŶƟŶŐͿ͘^ƵƉƉůŝĞƌŵƵƐƚƌĞƚƵƌŶĂůůŵĂƌŬĞƟŶŐĂŶĚƉƌŽŵŽƟŽŶĂůŵĂƚĞƌŝĂůƐ͕ŝŶĐůƵĚŝŶŐ
ƐŝŐŶĂŐĞ͕ƉƌŽǀŝĚĞĚďLJ^ŽƵƌĐĞǁĞůů͕ŽƌĚŝƐƉŽƐĞŽĨŝƚĂĐĐŽƌĚŝŶŐƚŽ^ŽƵƌĐĞǁĞůů͛ƐǁƌŝƩĞŶĚŝƌĞĐƟŽŶƐ͘
20) sĞŶƵĞĂŶĚ'ŽǀĞƌŶŝŶŐůĂǁďĞƚǁĞĞŶ^ŽƵƌĐĞǁĞůůĂŶĚ^ƵƉƉůŝĞƌKŶůLJ͘ dŚĞƐƵďƐƚĂŶƟǀĞĂŶĚƉƌŽĐĞĚƵƌĂůůĂǁƐŽĨ
ƚŚĞ^ƚĂƚĞŽĨDŝŶŶĞƐŽƚĂǁŝůůŐŽǀĞƌŶƚŚŝƐŐƌĞĞŵĞŶƚďĞƚǁĞĞŶ^ŽƵƌĐĞǁĞůůĂŶĚ^ƵƉƉůŝĞƌ͘sĞŶƵĞĨŽƌĂůůůĞŐĂů
ƉƌŽĐĞĞĚŝŶŐƐĂƌŝƐŝŶŐŽƵƚŽĨƚŚŝƐŐƌĞĞŵĞŶƚďĞƚǁĞĞŶ^ŽƵƌĐĞǁĞůůĂŶĚ^ƵƉƉůŝĞƌǁŝůůďĞŝŶĐŽƵƌƚŽĨĐŽŵƉĞƚĞŶƚ
ũƵƌŝƐĚŝĐƟŽŶǁŝƚŚŝŶƚŚĞ^ƚĂƚĞŽĨDŝŶŶĞƐŽƚĂ͘dŚŝƐƐĞĐƟŽŶĚŽĞƐŶŽƚĂƉƉůLJƚŽĂŶLJĚŝƐƉƵƚĞďĞƚǁĞĞŶ^ƵƉƉůŝĞƌĂŶĚ
WĂƌƟĐŝƉĂƟŶŐŶƟƚLJ͘dŚŝƐŐƌĞĞŵĞŶƚƌĞƐĞƌǀĞƐƚŚĞƌŝŐŚƚĨŽƌ^ƵƉƉůŝĞƌĂŶĚ
WĂƌƟĐŝƉĂƟŶŐŶƟƚLJƚŽŶĞŐŽƟĂƚĞƚŚŝƐƚĞƌŵƚŽǁŝƚŚŝŶĂŶLJƚƌĂŶƐĂĐƟŽŶĚŽĐƵŵĞŶƚƐ͘
21) ^ĞǀĞƌĂďŝůŝƚLJ͘ /ĨĂŶLJƉƌŽǀŝƐŝŽŶŽĨƚŚŝƐŐƌĞĞŵĞŶƚŝƐĨŽƵŶĚďLJĂĐŽƵƌƚŽĨĐŽŵƉĞƚĞŶƚũƵƌŝƐĚŝĐƟŽŶƚŽďĞŝůůĞŐĂů͕
ƵŶĞŶĨŽƌĐĞĂďůĞ͕ŽƌǀŽŝĚƚŚĞŶďŽƚŚƉĂƌƟĞƐǁŝůůďĞƌĞůŝĞǀĞĚĨƌŽŵĂůůŽďůŝŐĂƟŽŶƐĂƌŝƐŝŶŐĨƌŽŵƚŚĂƚƉƌŽǀŝƐŝŽŶ͘/Ĩ
ƚŚĞƌĞŵĂŝŶĚĞƌŽĨƚŚŝƐŐƌĞĞŵĞŶƚŝƐĐĂƉĂďůĞŽĨďĞŝŶŐƉĞƌĨŽƌŵĞĚ͕ŝƚǁŝůůŶŽƚďĞĂīĞĐƚĞĚďLJƐƵĐŚĚĞƚĞƌŵŝŶĂƟŽŶ
ŽƌĮŶĚŝŶŐĂŶĚŵƵƐƚďĞĨƵůůLJƉĞƌĨŽƌŵĞĚ͘
22) /ŶƐƵƌĂŶĐĞŽǀĞƌĂŐĞ͘ At its own expense, Supplier must maintain valid insurance policy(ies) during the
ƉĞƌĨŽƌŵĂŶĐĞŽĨƚŚŝƐŐƌĞĞŵĞŶƚǁŝƚŚŝŶƐƵƌĂŶĐĞĐŽŵƉĂŶLJ;ŝĞƐͿůŝĐĞŶƐĞĚŽƌĂƵƚŚŽƌŝnjĞĚƚŽĚŽďƵƐŝŶĞƐƐŝŶƚŚĞ
^ƚĂƚĞŽĨDŝŶŶĞƐŽƚĂŚĂǀŝŶŐĂŶ͞D^d͟ƌĂƟŶŐŽĨ- ŽƌďĞƩĞƌ͕ǁŝƚŚĐŽǀĞƌĂŐĞĂŶĚůŝŵŝƚƐŽĨŝŶƐƵƌĂŶĐĞŶŽƚůĞƐƐ
ƚŚĂŶƚŚĞĨŽůůŽǁŝŶŐ͗
a) ŽŵŵĞƌĐŝĂů'ĞŶĞƌĂů>ŝĂďŝůŝƚLJ/ŶƐƵƌĂŶĐĞ͘ ^ƵƉƉůŝĞƌǁŝůůŵĂŝŶƚĂŝŶŝŶƐƵƌĂŶĐĞĐŽǀĞƌŝŶŐŝƚƐŽƉĞƌĂƟŽŶƐ͕ǁŝƚŚ
coverage on an occurrence basis, and must be subjec t to terms no less broad than the Insurance Services
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090624-GPC
-11-
KĸĐĞ;͞/^K͟ͿŽŵŵĞƌĐŝĂů'ĞŶĞƌĂů>ŝĂďŝůŝƚLJ&Žƌŵ'ϬϬϬϭ;ϮϬϬϭŽƌŶĞǁĞƌĞĚŝƟŽŶͿ͕ŽƌĞƋƵŝǀĂůĞŶƚ͘ƚĂ
ŵŝŶŝŵƵŵ͕ĐŽǀĞƌĂŐĞŵƵƐƚŝŶĐůƵĚĞůŝĂďŝůŝƚLJĂƌŝƐŝŶŐĨƌŽŵƉƌĞŵŝƐĞƐ͕ŽƉĞƌĂƟŽŶƐ͕ďŽĚŝůLJŝŶũƵƌLJĂŶĚƉƌŽƉĞƌƚLJ
damage, independent contractors, products-completed ŽƉĞƌĂƟŽŶƐŝŶĐůƵĚŝŶŐĐŽŶƐƚƌƵĐƟŽŶĚĞĨĞĐƚ͕
ĐŽŶƚƌĂĐƚƵĂůůŝĂďŝůŝƚLJ͕ďůĂŶŬĞƚĐŽŶƚƌĂĐƚƵĂůůŝĂďŝůŝƚLJ͕ĂŶĚƉĞƌƐŽŶĂůŝŶũƵƌLJĂŶĚĂĚǀĞƌƟƐŝŶŐŝŶũƵƌLJ͘ůůƌĞƋƵŝƌĞĚ
ůŝŵŝƚƐ͕ƚĞƌŵƐĂŶĚĐŽŶĚŝƟŽŶƐŽĨĐŽǀĞƌĂŐĞŵƵƐƚďĞŵĂŝŶƚĂŝŶĞĚĚƵƌŝŶŐƚŚĞƚĞƌŵŽĨƚŚŝƐŐƌĞĞŵĞŶƚ͘
x Ψϭ͕ϱϬϬ͕ϬϬϬĞĂĐŚŽĐĐƵƌƌĞŶĐĞŽĚŝůLJ/ŶũƵƌLJĂŶĚWƌŽƉĞƌƚLJĂŵĂŐĞ
x Ψϭ͕ϱϬϬ͕ϬϬϬWĞƌƐŽŶĂůĂŶĚĚǀĞƌƟƐŝŶŐ/ŶũƵƌLJ
x ΨϮ͕ϬϬϬ͕ϬϬϬĂŐŐƌĞŐĂƚĞĨŽƌƉƌŽĚƵĐƚƐůŝĂďŝůŝƚLJ-ĐŽŵƉůĞƚĞĚŽƉĞƌĂƟŽŶƐ
x ΨϮ͕ϬϬϬ͕ϬϬϬŐĞŶĞƌĂůĂŐŐƌĞŐĂƚĞ
b) ĞƌƟĮĐĂƚĞƐŽĨ/ŶƐƵƌĂŶĐĞ͘ WƌŝŽƌƚŽĞdžĞĐƵƟŽŶŽĨƚŚŝƐŐƌĞĞŵĞŶƚ͕^ƵƉƉůŝĞƌŵƵƐƚĨƵƌŶŝƐŚƚŽ^ŽƵƌĐĞǁĞůůĂ
ĐĞƌƟĮĐĂƚĞŽĨŝŶƐƵƌĂŶĐĞ͕ĂƐĞǀŝĚĞŶĐĞŽĨƚŚĞŝŶƐƵƌĂŶĐĞƌĞƋƵŝƌĞĚƵŶĚĞƌƚŚŝƐŐƌĞĞŵĞŶƚ͘WƌŝŽƌƚŽĞdžƉŝƌĂƟŽŶ
ŽĨƚŚĞƉŽůŝĐLJ;ŝĞƐͿ͕ƌĞŶĞǁĂůĐĞƌƟĮĐĂƚĞƐŵƵƐƚďĞŵĂŝůĞĚƚŽ^ŽƵƌĐĞǁĞůů͕ϮϬ2 12th Street Northeast, P.O. Box
Ϯϭϵ͕^ƚĂƉůĞƐ͕DEϱϲϰϳϵŽƌƉƌŽǀŝĚĞĚƚŽŝŶĂŶĂůƚĞƌŶĂƟǀĞŵĂŶŶĞƌĂƐĚŝƌĞĐƚĞĚďLJ^ŽƵƌĐĞǁĞůů͘dŚĞ
ĐĞƌƟĮĐĂƚĞƐŵƵƐƚďĞƐŝŐŶĞĚďLJĂƉĞƌƐŽŶĂƵƚŚŽƌŝnjĞĚďLJƚŚĞŝŶƐƵƌĞƌ;ƐͿƚŽďŝŶĚĐŽǀĞƌĂŐĞŽŶƚŚĞŝƌďĞŚĂůĨ͘
&ĂŝůƵƌĞŽĨ^ƵƉƉůŝĞƌƚŽŵĂŝŶƚĂŝŶƚŚĞƌĞƋƵŝƌĞĚŝŶƐƵƌĂŶĐĞĂŶĚĚŽĐƵŵĞŶƚĂƟŽŶŵĂLJĐŽŶƐƟƚƵƚĞĂŵĂƚĞƌŝĂů
breach.
c) ĚĚŝƟŽŶĂů/ŶƐƵƌĞĚŶĚŽƌƐĞŵĞŶƚĂŶĚWƌŝŵĂƌLJĂŶĚEŽŶ-ĐŽŶƚƌŝďƵƚŽƌLJ/ŶƐƵƌĂŶĐĞůĂƵƐĞ͘ Supplier agrees
ƚŽůŝƐƚ^ŽƵƌĐĞǁĞůů͕ŝŶĐůƵĚŝŶŐŝƚƐŽĸĐĞƌƐ͕ĂŐĞŶƚƐ͕ĂŶĚĞŵƉůŽLJĞĞƐ͕ĂƐĂŶĂĚĚŝƟŽŶĂůŝŶƐƵƌĞĚƵŶĚĞƌƚŚĞ
^ƵƉƉůŝĞƌ͛ƐĐŽŵŵĞƌĐŝĂůŐĞŶĞƌĂůůŝĂďŝůŝƚLJŝŶƐƵƌĂŶĐĞƉŽůŝĐLJǁŝƚŚƌĞƐƉĞĐƚƚŽůŝĂďŝůŝƚLJĂƌŝƐŝŶŐŽƵƚŽĨĂĐƟǀŝƟĞƐ͕
͞ŽƉĞƌĂƟŽŶƐ͕͟Žƌ͞ǁŽƌŬ͟ƉĞƌĨŽƌŵĞĚďLJŽƌŽŶďĞŚĂůĨŽĨ^ƵƉƉůŝĞƌ͕ĂŶĚƉƌŽĚƵĐƚƐĂŶĚĐŽŵƉůĞƚĞĚŽƉĞƌĂƟŽŶƐ
ŽĨ^ƵƉƉůŝĞƌƚŽƚŚĞĞdžƚĞŶƚŽĨ^ƵƉƉůŝĞƌ͛ƐŝŶĚĞŵŶŝĮĐĂƟŽŶŽďůŝŐĂƟŽŶƐ͘dŚĞƉŽůŝĐLJƉƌŽǀŝƐŝŽŶ;ƐͿŽƌ
endorƐĞŵĞŶƚ;ƐͿŵƵƐƚĨƵƌƚŚĞƌƉƌŽǀŝĚĞƚŚĂƚĐŽǀĞƌĂŐĞŝƐƉƌŝŵĂƌLJĂŶĚŶŽƚĞdžĐĞƐƐŽǀĞƌŽƌĐŽŶƚƌŝďƵƚŽƌLJǁŝƚŚ
ĂŶLJŽƚŚĞƌǀĂůŝĚ͕ĂƉƉůŝĐĂďůĞ͕ĂŶĚĐŽůůĞĐƟďůĞŝŶƐƵƌĂŶĐĞŽƌƐĞůĨ-ŝŶƐƵƌĂŶĐĞŝŶĨŽƌĐĞĨŽƌƚŚĞĂĚĚŝƟŽŶĂůŝŶƐƵƌĞĚƐ
ƚŽƚŚĞĞdžƚĞŶƚŽĨ^ƵƉƉůŝĞƌŝŶĚĞŵŶŝĮĐĂƟŽŶŽďůŝŐĂƟons.
d) tĂŝǀĞƌŽĨ^ƵďƌŽŐĂƟŽŶ͘ ^ƵƉƉůŝĞƌǁĂŝǀĞƐĂŶĚŵƵƐƚƌĞƋƵŝƌĞ;ďLJĞŶĚŽƌƐĞŵĞŶƚŽƌŽƚŚĞƌǁŝƐĞͿĂůůŝƚƐŝŶƐƵƌĞƌƐ
ƚŽǁĂŝǀĞƐƵďƌŽŐĂƟŽŶƌŝŐŚƚƐĂŐĂŝŶƐƚ^ŽƵƌĐĞǁĞůůĂŶĚŽƚŚĞƌĂĚĚŝƟŽŶĂůŝŶƐƵƌĞĚƐĨŽƌůŽƐƐĞƐƉĂŝĚƵŶĚĞƌƚŚĞ
ŝŶƐƵƌĂŶĐĞƉŽůŝĐŝĞƐƌĞƋƵŝƌĞĚďLJƚŚŝƐŐƌĞĞŵĞŶƚŽƌŽƚŚĞƌŝŶƐƵƌĂŶĐĞĂƉƉůŝĐĂble to the Supplier or its
ƐƵďĐŽŶƚƌĂĐƚŽƌƐ͘dŚĞǁĂŝǀĞƌŵƵƐƚĂƉƉůLJƚŽĂůůĚĞĚƵĐƟďůĞƐĂŶĚͬŽƌƐĞůĨ-ŝŶƐƵƌĞĚƌĞƚĞŶƟŽŶƐĂƉƉůŝĐĂďůĞƚŽƚŚĞ
ƌĞƋƵŝƌĞĚŽƌĂŶLJŽƚŚĞƌŝŶƐƵƌĂŶĐĞŵĂŝŶƚĂŝŶĞĚďLJƚŚĞ^ƵƉƉůŝĞƌŽƌŝƚƐƐƵďĐŽŶƚƌĂĐƚŽƌƐ͘tŚĞƌĞƉĞƌŵŝƩĞĚďLJ
ůĂǁ͕^ƵƉƉůŝĞƌŵƵƐƚƌĞƋƵŝƌĞƐŝŵŝůĂƌǁƌŝƩĞŶĞdžƉƌĞƐƐǁĂŝǀĞƌƐŽĨƐƵďƌŽŐĂƟŽŶĂŶĚŝŶƐƵƌĂŶĐĞĐůĂƵƐĞƐĨƌŽŵ
ĞĂĐŚŽĨŝƚƐƐƵďĐŽŶƚƌĂĐƚŽƌƐ͘
e) hŵďƌĞůůĂͬdžĐĞƐƐ>ŝĂďŝůŝƚLJͬ^>&-/E^hZZdEd/KE͘ dŚĞůŝŵŝƚƐƌĞƋƵŝƌĞĚďLJƚŚŝƐŐƌĞĞŵĞŶƚĐĂŶďĞŵĞƚ
ďLJĞŝƚŚĞƌƉƌŽǀŝĚŝŶŐĂƉƌŝŵĂƌLJƉŽůŝĐLJŽƌŝŶĐŽŵďŝŶĂƟŽŶǁŝƚŚƵŵďƌĞůůĂͬĞdžĐĞƐƐůŝĂďŝůŝƚLJƉŽůŝĐLJ;ŝĞƐͿ͕ŽƌƐĞůĨ-
ŝŶƐƵƌĞĚƌĞƚĞŶƟŽŶ͘
23) dĞƌŵŝŶĂƟŽŶĨŽƌŽŶǀĞŶŝĞŶĐĞ͘ Sourcewell or Supplier may terminate this Agreement upon 60 calendar days'
ǁƌŝƩĞŶŶŽƟĐĞƚŽƚŚĞŽƚŚĞƌWĂƌƚLJ͘dĞƌŵŝŶĂƟŽŶƉƵƌƐƵĂŶƚƚŽƚŚŝƐƐĞĐƟŽŶǁŝůůŶŽƚƌĞůŝĞǀĞƚŚĞ^ƵƉƉůŝĞƌ͛Ɛ
ŽďůŝŐĂƟŽŶƐƵŶĚĞƌƚŚŝƐŐƌĞĞŵĞŶƚĨŽƌĂŶLJƚƌĂŶƐĂĐƟŽŶƐĞŶƚĞƌĞĚǁŝƚŚWĂƌƟĐŝƉĂƟŶŐŶƟƟĞƐƚŚƌŽƵŐŚƚŚĞĚĂƚĞŽĨ
ƚĞƌŵŝŶĂƟŽŶ͕ŝŶĐůƵĚŝŶŐƌĞƉŽƌƟŶŐĂŶĚƉĂLJŵĞŶƚŽĨĂƉƉůŝĐĂďůĞĚŵŝŶŝƐƚƌĂƟǀĞ&ĞĞƐ͘
24) dĞƌŵŝŶĂƟŽŶĨŽƌĂƵƐĞ͘ ^ŽƵƌĐĞǁĞůůŵĂLJƚĞƌŵŝŶĂƚĞƚŚŝƐŐƌĞĞŵĞŶƚƵƉŽŶƉƌŽǀŝĚŝŶŐǁƌŝƩĞŶŶŽƟĐĞŽĨŵĂƚĞƌŝĂů
ďƌĞĂĐŚƚŽ^ƵƉƉůŝĞƌ͘EŽƟĐĞŵƵƐƚĚĞƐĐƌŝďĞƚŚĞďƌĞĂĐŚŝŶƌĞĂƐŽŶĂďůĞĚĞƚĂŝůĂŶĚƐƚĂƚĞƚŚĞŝŶƚĞŶƚƚŽƚĞƌŵŝŶĂƚĞ
ƚŚĞŐƌĞĞŵĞŶƚ͘hƉŽŶƌĞĐĞŝƉƚŽĨEŽƟĐĞ͕ƚŚĞ^ƵƉƉůŝĞƌǁŝůůŚĂǀĞϯϬĐalendar days in which it must cure the
ďƌĞĂĐŚ͘dĞƌŵŝŶĂƟŽŶƉƵƌƐƵĂŶƚƚŽƚŚŝƐƐĞĐƟŽŶǁŝůůŶŽƚƌĞůŝĞǀĞƚŚĞ^ƵƉƉůŝĞƌ͛ƐŽďůŝŐĂƟŽŶƐƵŶĚĞƌƚŚŝƐŐƌĞĞŵĞŶƚ
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ĨŽƌĂŶLJƚƌĂŶƐĂĐƟŽŶƐĞŶƚĞƌĞĚǁŝƚŚWĂƌƟĐŝƉĂƟŶŐŶƟƟĞƐƚŚƌŽƵŐŚƚŚĞĚĂƚĞŽĨƚĞƌŵŝŶĂƟŽŶ͕ŝŶĐůƵĚŝŶŐƌĞƉŽƌƟŶŐ
ĂŶĚƉĂLJŵĞŶƚŽĨĂƉƉůŝĐĂďůĞĚŵŝŶŝƐƚƌĂƟǀĞ&ĞĞƐ͘
ƌƟĐůĞϯ͗
^ƵƉƉůŝĞƌKďůŝŐĂƟŽŶƐƚŽWĂƌƟĐŝƉĂƟŶŐŶƟƟĞƐ ϭ
dŚĞdĞƌŵƐŝŶƚŚŝƐƌƟĐůĞϯƌĞůĂƚĞƐƉĞĐŝĮĐĂůůLJƚŽ^ƵƉƉůŝĞƌĂŶĚĂWĂƌƟĐŝƉĂƟŶŐŶƟƚLJǁŚĞŶĞŶƚĞƌŝŶŐƚƌĂŶƐĂĐƟŽŶƐ
ƵƟůŝnjŝŶŐƚŚĞ'ĞŶĞƌĂůdĞƌŵƐĞƐƚĂďůŝƐŚĞĚŝŶƚŚŝƐDĂƐƚĞƌŐƌĞĞŵĞŶƚ͘ƌƟĐůĞϭ'ĞŶĞƌĂůdĞƌŵƐĐŽŶƚƌŽůŽǀĞƌĂŶLJ
ĐŽŶŇŝĐƚǁŝƚŚƚŚŝƐƌƟĐůĞϯ͘tŚĞƌĞ ƚŚŝƐDĂƐƚĞƌŐƌĞĞŵĞŶƚŝƐƐŝůĞŶƚŽŶĂŶLJƐƵďũĞĐƚ͕WĂƌƟĐŝƉĂƟŶŐŶƟƚLJĂŶĚ
^ƵƉƉůŝĞƌƌĞƚĂŝŶƚŚĞĂďŝůŝƚLJƚŽŶĞŐŽƟĂƚĞŵƵƚƵĂůůLJĂĐĐĞƉƚĂďůĞƚĞƌŵƐ͘
1) YƵŽƚĞƐƚŽWĂƌƟĐŝƉĂƟŶŐŶƟƟĞƐ͘ ^ƵƉƉůŝĞƌƐĂƌĞĞŶĐŽƵƌĂŐĞĚƚŽƉƌŽǀŝĚĞĂůůƉƌŝĐŝŶŐŝŶĨŽƌŵĂƟŽŶƌĞŐĂƌĚŝŶŐƚŚĞ
ƚŽƚĂůĐŽƐƚŽĨĂĐƋƵŝƐŝƟŽŶǁŚĞŶƋƵŽƟŶŐƚŽĂWĂƌƟĐŝƉĂƟŶŐŶƟƚLJ͘^ƵƉƉůŝĞƌƐĂŶĚWĂƌƟĐŝƉĂƟŶŐŶƟƟĞƐĂƌĞ
ĞŶĐŽƵƌĂŐĞĚƚŽŝŶĐůƵĚĞĂůůĐŽƐƚƐƉĞĐŝĮĐĂůůLJĂƐƐŽĐŝĂƚĞĚǁŝƚŚŽƌŝŶĐůƵĚĞĚǁŝthin the Suppliers proposal and
/ŶĐůƵĚĞĚ^ŽůƵƟŽŶƐǁŝƚŚŝŶƚƌĂŶƐĂĐƟŽŶĚŽĐƵŵĞŶƚƐ͘
2) ^ŚŝƉƉŝŶŐ͕ĞůŝǀĞƌLJ͕ĐĐĞƉƚĂŶĐĞ͕ZĞũĞĐƟŽŶ͕ĂŶĚtĂƌƌĂŶƚLJ͘ ^ƵƉƉůŝĞƌ͛ƐƉƌŽƉŽƐĂůŵĂLJŝŶĐůƵĚĞƉƌŽƉŽƐĞĚƚĞƌŵƐ
ƌĞůĂƟŶŐƚŽƐŚŝƉƉŝŶŐ͕ĚĞůŝǀĞƌLJ͕ŝŶƐƉĞĐƟŽŶ͕ĂŶĚĂĐĐĞƉƚĂŶĐĞͬƌĞũĞĐƟŽŶĂŶĚŽƚŚĞƌƌĞůĞǀĂŶƚƚĞƌŵƐŽĨƚĞŶĚĞƌĞĚ
^ŽůƵƟŽŶƐ͘^ƵƉƉůŝĞƌĂŶĚWĂƌƟĐŝƉĂƟŶŐŶƟƚLJŵĂLJŶĞŐŽƟĂƚĞĮŶĂůƚĞƌŵƐĂƉƉƌŽƉƌŝĂƚĞĨŽƌƚŚĞƐƉĞĐŝĮĐƚƌĂŶƐĂĐƟŽŶ
ƌĞůĂƟŶŐƚŽŶŽŶ-ĂƉƉƌŽƉƌŝĂƟŽŶ͕ƐŚŝƉƉŝŶŐĂŶĚĚĞůŝǀĞƌLJĨŽƌ/ŶĐůƵĚĞĚ^ŽůƵƟŽŶƐ͘^ƵĐŚƚĞƌŵƐŵĂLJŝŶĐůƵĚĞ͕ďƵƚĂƌĞ
ŶŽƚůŝŵŝƚĞĚƚŽ͕ĐŽƐƚƐ͕ƌŝƐŬŽĨůŽƐƐ͕ƉƌŽƉĞƌƉĂĐŬĂŐŝŶŐ͕ĂŶĚƌĞŵĞĚŝĞƐĂƐŵƵƚƵĂůůLJĂŐƌĞĞĚŝŶĐůƵĚĞŶŽƟĐĞ
ƌĞƋƵŝƌĞŵĞŶƚƐĂŶĚĂƐƐŽĐŝĂƚĞĚĐŽƐƚƐ͘
3) ƉƉůŝĐĂďůĞdĂdžĞƐ͘ WĂƌƟĐŝƉĂƟŶŐŶƟƚLJŝƐƌĞƐƉŽŶƐŝďůĞĨŽƌŶŽƟĨLJŝŶŐƐƵƉƉůŝĞƌŽĨŝƚƐƚĂdž-ĞdžĞŵƉƚƐƚĂƚƵƐĂŶĚĨŽƌ
providing Supplier with any valid tax-ĞdžĞŵƉƟŽŶĐĞƌƟĮĐĂƟŽŶ;ƐͿŽƌƌĞůĂƚĞĚĚŽĐƵŵĞŶƚĂƟŽŶ͘
4) KƌĚĞƌŝŶŐWƌŽĐĞƐƐĂŶĚWĂLJŵĞŶƚ͘ ^ƵƉƉůŝĞƌ͛ƐŽƌĚĞƌŝŶŐƉƌŽĐĞƐƐĂŶĚĂĐĐĞƉƚĂďůĞĨŽƌŵƐŽĨƉĂLJŵĞŶƚĂƌĞŝŶĐůƵĚĞĚ
ǁŝƚŚŝŶŝƚƐWƌŽƉŽƐĂů͘WĂƌƟĐŝƉĂƟŶŐŶƟƟĞƐǁŝůůďĞƐŽůĞůLJƌĞƐƉŽŶƐŝďůĞĨŽƌƉĂLJŵĞŶƚƚŽ^ƵƉƉůŝĞƌĂŶĚ^ŽƵƌĐĞǁĞůů
ǁŝůůŚĂǀĞŶŽůŝĂďŝůŝƚLJĨŽƌĂŶLJƵŶƉĂŝĚŝŶǀŽŝĐĞŽĨĂŶLJWĂƌƟĐŝƉĂƟŶŐŶƟƚy.
5) dƌĂŶƐĂĐƟŽŶŽĐƵŵĞŶƚƐ͘ WĂƌƟĐŝƉĂƟŶŐŶƟƚLJŵĂLJƌĞƋƵŝƌĞƚŚĞƵƐĞŽĨŝƚƐŽǁŶĨŽƌŵƐƚŽĐŽŵƉůĞƚĞƚƌĂŶƐĂĐƟŽŶƐ
ĚŝƌĞĐƚůLJǁŝƚŚ^ƵƉƉůŝĞƌƵƟůŝnjŝŶŐƚŚĞƚĞƌŵƐĞƐƚĂďůŝƐŚĞĚŝŶƚŚŝƐŐƌĞĞŵĞŶƚ͘ŶĞdžĂŵƉůĞŽĨ^ƵƉƉůŝĞƌ͛ƐƐƚĂŶĚĂƌĚ
ƚĞŵƉůĂƚĞWĂƌƟĐŝƉĂƟŶŐĚĚĞŶĚƵŵŝƐĂƩĂĐŚĞĚŚĞƌĞƚŽĂƐdžŚŝďŝƚ͘ ͘^ƵƉƉůŝĞƌĂŶĚWĂƌƟĐŝƉĂƟŶŐŶƟƚLJŵĂLJ
ĐŽŵƉůĞƚĞĂŶĚĚŽĐƵŵĞŶƚƚƌĂŶƐĂĐƟŽŶƐƵƟůŝnjŝŶŐĂŶLJƚLJƉĞŽĨƚƌĂŶƐĂĐƟŽŶĚŽĐƵŵĞŶƚƐĂƐŵƵƚƵĂůůLJĂŐƌĞĞĚ͘/ŶĂŶLJ
ƚƌĂŶƐĂĐƟŽŶĚŽĐƵŵĞŶƚĞŶƚĞƌĞĚƵƟůŝnjŝŶŐƚŚŝƐŐƌĞĞŵĞŶƚ͕^ƵƉƉůŝĞƌĂŶĚWĂƌƟĐŝƉĂƟŶŐŶƟty must include
ƐƉĞĐŝĮĐƌĞĨĞƌĞŶĐĞƚŽƚŚŝƐDĂƐƚĞƌŐƌĞĞŵĞŶƚďLJŶƵŵďĞƌĂŶĚƚŽWĂƌƟĐŝƉĂƟŶŐŶƟƚLJ͛ƐƵŶŝƋƵĞ^ŽƵƌĐĞǁĞůů
account number.
6) ĚĚŝƟŽŶĂůdĞƌŵƐĂŶĚŽŶĚŝƟŽŶƐWĞƌŵŝƩĞĚ͘ WĂƌƟĐŝƉĂƟŶŐŶƟƚLJĂŶĚ^ƵƉƉůŝĞƌŵĂLJŶĞŐŽƟĂƚĞĂŶĚŝŶĐůƵĚĞ
ĂĚĚŝƟŽŶĂůƚĞƌŵƐĂŶĚĐŽŶĚŝƟŽŶƐǁŝƚŚŝŶƚƌĂŶƐĂĐƟŽŶĚŽĐƵŵĞŶƚĂƟŽŶĂƐŵƵƚƵĂůůLJĂŐƌĞĞĚ͘^ƵĐŚƚĞƌŵƐŵĂLJ
ƐƵƉƉůĂŶƚŽƌƐƵƉĞƌƐĞĚĞƚŚŝƐDĂƐƚĞƌŐƌĞĞŵĞŶƚǁŚĞŶŶĞĐĞƐƐĂƌLJĂŶĚĂƐƐŽůĞůLJĚĞƚĞƌŵŝŶĞĚďLJWĂƌƟĐŝƉĂƟŶŐ
ŶƟƚLJĂŶĚĂŐƌĞĞĚƚŽďLJ^ƵƉƉůŝĞƌŝŶǁƌŝƟŶŐ͘^ŽƵƌĐĞǁĞůůŚĂƐĞdžƉƌĞƐƐůLJƌĞƐĞƌǀĞĚƚŚĞƌŝŐŚƚĨŽƌ^ƵƉƉůŝĞƌĂŶĚ
WĂƌƟĐŝƉĂƟŶŐŶƟƚLJƚŽĂĚĚƌĞƐƐĂŶLJŶĞĐĞƐƐĂƌLJƉƌŽǀŝƐŝŽŶƐǁŝƚŚŝŶƚƌĂŶƐĂĐƟŽŶĚŽĐƵŵĞŶƚƐŶŽƚĞdžƉƌĞƐƐůLJŝŶcluded
ǁŝƚŚŝŶƚŚŝƐDĂƐƚĞƌŐƌĞĞŵĞŶƚ͕ŝŶĐůƵĚŝŶŐďƵƚŶŽƚůŝŵŝƚĞĚƚŽƚƌĂŶƐĂĐƟŽŶĐĂŶĐĞůůĂƟŽŶ͕ĚŝƐƉƵƚĞƌĞƐŽůƵƟŽŶ͕
governing law and venue, non-ĂƉƉƌŽƉƌŝĂƟŽŶ͕ŝŶƐƵƌĂŶĐĞ͕ĚĞĨĞŶƐĞĂŶĚŝŶĚĞŵŶŝƚLJ͕ĨŽƌĐĞŵĂũĞƵƌĞ͕ĂŶĚŽƚŚĞƌ
material terms as mutually agreed.
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7) ^ƵďƐĞƋƵĞŶƚŐƌĞĞŵĞŶƚƐĂŶĚ^ƵƌǀŝǀĂů͘ ^ƵƉƉůŝĞƌĂŶĚWĂƌƟĐŝƉĂƟŶŐŶƟƚLJŵĂLJĞŶƚĞƌŝŶƚŽĂƐĞƉĂƌĂƚĞ
ĂŐƌĞĞŵĞŶƚƚŽĨĂĐŝůŝƚĂƚĞůŽŶŐ-ƚĞƌŵƉĞƌĨŽƌŵĂŶĐĞŽďůŝŐĂƟŽŶƐƵƟůŝnjŝŶŐƚŚĞƚĞƌŵƐŽĨƚŚŝƐDĂƐƚĞƌŐƌĞĞŵĞŶƚĂƐ
ŵƵƚƵĂůůLJĂŐƌĞĞĚ͘^ƵĐŚĂŐƌĞĞŵĞŶƚƐŵĂLJƉƌŽǀŝĚĞĨŽƌĂƉĞƌĨŽƌŵĂŶĐĞƉĞƌŝŽĚĞdžƚĞŶĚŝŶŐďĞLJŽŶĚƚŚĞĨƵůůƚĞƌŵŽĨ
ƚŚŝƐDĂƐƚĞƌŐƌĞĞŵĞŶƚĂƐĚĞƚĞƌŵŝŶĞĚŝŶƚŚĞĚŝƐĐƌĞƟŽŶŽĨWĂƌƟĐŝƉĂƟŶŐŶƟƚLJ͘
8) WĂƌƟĐŝƉĂƟŶŐĚĚĞŶĚƵŵƐ͘ ^ƵƉƉůŝĞƌĂŶĚWĂƌƟĐŝƉĂƟŶŐŶƟƚLJŵĂLJĞŶƚĞƌĂWĂƌƟĐŝƉĂƟŶŐĚĚĞŶĚƵŵŽƌƐŝŵŝůĂƌ
ĚŽĐƵŵĞŶƚĞdžƚĞŶĚŝŶŐĂŶĚƐƵƉƉůĞŵĞŶƟŶŐƚŚĞƚĞƌŵƐŽĨƚŚŝƐDĂƐƚĞƌŐƌĞĞŵĞŶƚƚŽĨĂĐŝůŝƚĂƚĞĂĚŽƉƟŽŶĂƐŵĂLJ
ďĞƌĞƋƵŝƌĞĚďLJĂWĂƌƟĐŝƉĂƟŶŐŶƟƚLJĂŶĚŵƵƚƵĂůůLJĂŐƌĞĞĚƵƉŽŶŝŶǁƌŝƟŶŐ͘ƐĂŵƉůĞƐƚĂŶĚĂƌĚƚĞŵƉůĂƚĞŽĨ
WĂƌƟĐŝƉĂƟŶŐĚĚĞŶĚƵŵƚŚĂƚ^ƵƉƉůŝĞƌĂŶĚWĂƌƟĐŝƉĂƟŶŐŶƟƚLJŵĂLJƵƟůŝnjĞŝƐĂƩĂĐŚĞĚŚĞƌĞƚŽĂƐdžŚŝďŝƚ͘
Sourcewell Genuine Parts Company dba NAPA
Integrated Business Solutions
LJ͗ͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺ LJ͗ͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺ
:ĞƌĞŵLJ^ĐŚǁĂƌƚnj ƌĞƚZŽďLJĐŬ
dŝƚůĞ͗ŚŝĞĨWƌŽĐƵƌĞŵĞŶƚKĨĨŝĐĞƌ dŝƚůĞ͗^ĞŶŝŽƌsŝĐĞWƌĞƐŝĚĞŶƚ, Commercial Sales
ĂƚĞ͗ͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺ
ĂƚĞ͗ͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺ
Page 196 of 322
090624-GPC
-14-
y,//d
SAMPLE PRICING
^KhZt>>WZ//E'&KZEW/^KEdZdηͺͺͺͺ
^KhZt>>DDZ^d,d>ddKh^d,^KhZt>>EW/^ηͺͺͺͺͺͺKEdZd,s
&KhZKWd/KE^&KZWZ//E'DK>^^KEKhZKE-SITE VENDOR MANAGED INVENTORY
DK>͘
ϭ͘^KhZt>>DDZWZ//E'KWd/KEϭ͗EKDZ<hW'KK^WZ//E'ͬDE'DEd&
x 'KK^Z^K>dKWZd//Wd/E'Ed/dzdEKDZ<hWKsZEW͛^Yh/^/d/KEK^d
x KWZd/E'yWE^^Z/>>dKWZd//Wd/E'Ed/dz
x ^WZdDE'DEd&,Z'dKdd/EϭϬйZdhZE&KZEWKEd,^>WZ/K&
GOODS
Ϯ͘^KhZt>>DDZWZ//E'KWd/KEϮ͗EKd-TO-yϭϬйDZ'/EDK>
x 'KK^Z^K>dKWZd//Wd/E'Ed/dzdϭϬй'ZK^^DZ'/EKsZEW͛^Yh/^/d/KE
COST
x KWZd/E'yWE^^Z/>>dKWZd//Wd/E'Ed/dz
x EW͛^ZdhZE/^h/>d/EdKd,WZ/K&d,WZd^KEK^WZdDE'DEd&/^/>>
ϯ͘^KhZt>>DDZWZ//E'KWd/KEϯ͗EKd-TO-yWZ//E'WZK&/>ϵϬϳϰͬϮϱйDZ'/E
MODEL
x EWZE'KK^Z^K>dKWZd//Wd/E'Ed/dzKEEWWZ//E'WZK&/>ϵϬϳϰ
;d/>^s/>>hWKEZYh^dͿ
x NON-EW^KhZ'KK^Z^K>dKWZd//Wd/E'Ed/dzdϮϱй'ZK^^DZ'/EKsZ
EW͛^Yh/^/d/KEK^d
x >>KWZd/E'yWE^^ZW/zEWEEKd/>>dKWZd//Wd/E'Ed/dz
x >>K^dEZdhZEZ/E>h/Ed,WZ/K&d,WZd͕^KWZd//Wd/E'Ed/dzKE>z
RECEIVES ONE CONSOLIDATED STATEMENT
ϰ͘^KhZt>>DDZWZ//E'KWd/KEϰ͗EKd-TO-yϭϭйDZ<hWDK>
x ^/D/>ZdKWZ//E'KWd/KEϮ͕hd'KK^Z^K>dKWZd//Wd/E'Ed/dzdEϭϭй
DZ<hWKsZEW͛^Yh/^/d/KEK^d;^KWWK^dK'ZK^^DZ'/EͿ
x KWZd/E'yWE^^Z/>>dKWZd//Wd/E'Ed/dz
x EW͛^ZdhZE/^h/>d/EdKd,WZ/K&d,WZd^KEK^WZdDE'DEd&/^/>>
Page 197 of 322
090624-GPC
-15-
WZ//E'KWd/KEηϭ;EKDZ<hW'KK^WZ//E'ͬDE'DEd&Ϳ͘'Eh/EWZd^KDWEz
;͞EW͟Ϳ^,>>/>>WZd//Wd/E'Ed/dz&KZd,&K>>Kt/E'd'KZ/^͗;ͿWZKhd^;d,
͞WZKhd^͟Ϳ͕;Ϳd,/ZWZdz^Zs/^͕;ͿKWZd/KE>yWE^^;^&/E>KtͿ͕E;Ϳ
d,DE'DEd&;^&/E>KtͿ͘d,^d'KZ/^Ed,WZ//E'&KZ^h,
d'KZ/^Z&hZd,Z&/E^&K>>Kt^E/Ed,WZ//E'W>E^hDDZz>Kt͗
;Ϳ PRODUCT PRICE. d,WZ//E'K&EWWZKhd^^,>>hZZEdEW:KZ
Yh/^/d/KEK^d͕t,/,DE^EW͛^hZZEd'K>WZ/^^d&KZd,KEEW͛^
KE&/Ed/>:KZK^dE^h''^dZ^>^WZ/>/^d͘d,WZ//E'K&EKE-NAPA
WZKhd^^,>>EW͛^hZZEdWZKhdYh/^/d/KEK^d͘
;Ϳ THIRD PARTY SERVICES PRICE. d,/ZWZdz^Zs/^Zd,K^^Zs/^EKd
dZ/d/KE>>zWZ&KZDzEWhdZYh^dzWZd//Wd/E'Ed/dz͕^h,^
t/E^,/>ZW/Z͕dKt/E'd͕͘EWZd//Wd/E'Ed/dz^,>>WzEW͛^K^d&KZEz
d,/ZWZdz^Zs/^͘
;Ϳ OPERATIONAL EXPENSES. WZd//Wd/E'Ed/dz^,>>Z/DhZ^EW&KZEzE>>
K^d^EyWE^^^^K/dt/d,d,KWZd/KEK&d,KE^/d^dKZ;^Ϳ͕/E>h/E'͕hd
EKd>/D/ddK͕s,/>'^ED/EdEEK^d^͕^>ZzEE&/d^Wz>dKEW
DW>Kz^dd,KE^/d^dKZ;^Ϳ͕tKZ<Z͛^KDWE^d/KEE&/d^E/E^hZE͕
hEDW>KzDEd/E^hZE͕WZ^KE>WZKWZdz/E^hZE&KZd,KE^/d^dKZ;^ͿE
/EsEdKZz͕Ezhd/>&KZ>K^^^KsZhEZd,WZ^KE>WZKWZdz͕hdKDK/>
>//>/dz͕KZ'EZ>>//>/dz/E^hZEWK>//^K&EW͕>>Yh/WDEd^hWW>/zEW͕
KZWKZd>>Kd/KEyWE^^;^&/E>KtͿ͕/EsEdKZz/Es^dDEdyWE^͕
K^K>^EyWE^͕WE^/KE&hE/E'K^d^͕KhEd/E'&^͕'EZ>K&&/yWE^^͕
E^,Z^Zs/yWE^^͘EW^,>>WZKs/EyWE^^ddDEdK&d,WZd^
KWZd/KE^dKd,WZd//Wd/E'Ed/dzKEWWZKy/Dd>zd,ͺͺͺͺͺͺK&,DKEd,
&KZ,KE^/d^dKZ͘EyDW>K&EyWE^^ddDEdZ&>d/E'^h,K^d^E
yWE^^/^dd,,ZdK^y,//dͺ͘WZd//Wd/E'Ed/dz<EKt>'^E'Z^
d,dd,K^d^EyWE^^Z&>dKEd,yWE^^ddDEd^d&KZd,KEy,//dͺ
Z^h:ddK,E'^KEdh>DKEd,>zK^d^͕yWE^^KZKZWKZd
>>Kd/KEyWE^^/EhZZZ>d/sdKd,KWZd/KEK&d,KE^/d^dKZ;^Ϳ͘
WZd//Wd/E'Ed/dz<EKt>'^d,d/EKZZdK,/sKEKD/^K&^>͕EW
hd/>/^Zd/E,YhZdZEKZWKZdWZ^KEE>dK^^/^d/Ed,WZ&KZDEK&
d,/^'ZDEd/EKZZdK,s&tZDW>Kz^WZ&KZD/E'ZKhd/E'EZ>
D/E/^dZd/sd^<^^h,^WWZtKZ<E&/>/E'dd,KE^/d^dKZ;^Ϳ͕>>Kt/E'
EWKhEdZWZ^KEE>dK&Kh^DKZddEd/KEKE^Zs/E'd,KE-SITE STORE
KWZd/KE^͕EDy/D//E'KE-^/dK^d&&//Ez͘^Z^h>d͕,KE^/d^dKZ
>Kd/KE/^,Z'Zd/EKZWKZd>>Kd/KEyWE^^&KZsZ/Kh^>/E/dD^
^,KtEKEy,//dͺ;͞KZWKZd>>Kd/KEyWE^^͟Ϳt,/,Z>h>d^
WZEd'K&dKd>WZKhd^>^&KZ,DKEd,͘^^h,͕d,Z/^EKd A SUPPORTIVE
/EsK/&KZ^h,yWE^^Kd,Zd,EDKEd,>z>>Kd/KEZd^ddDEd͘
;Ϳ MANAGEMENT FEE͘WZd//Wd/E'Ed/dz^,>>WzDE'DEd&Yh>dKdE
WZEd;ϭϬйͿK&d,dKd>DKEd,>zEd^>^;^&/E>KtͿhZ/E'd,WZ/E'
DKEd,͘&KZWhZWK^^,ZK&͕͞dKd>DKEd,>zEd^>^͟DE^d,dKd>K>>Z
DKhEdK&>>WZKhd^;Kd,EAPA AND NON-EWͿEd,/ZWZdz^Zs/^^K>dKd,
WZd//Wd/E'Ed/dzhZ/E'd,WZ/E'DKEd,͕>^^WhZ,^ZdhZE^͘
Page 198 of 322
090624-GPC
-16-
PRICING PLAN SUMMARY
NAPA PRODUCT
PRICE
NON-NAPA
PRODUCT PRICE
d,/ZWZdz
SERVICES PRICE
/>>dKWZd//Wd/E'Ed/dzdd,hZZEdEW
:KZYh/^/d/KEK^d
/>>dKWZd//Wd/E'Ed/dzdEW͛^hZZEd
WZKhdYh/^/d/KEK^d
/>>dKWZd//Wd/E'Ed/dzdEW͛^K^d
OPERATIONAL
yWE^^
/>>dKWZd//Wd/E'Ed/dz/EKZEt/d,
^d/KE;ͿKs͘
MANAGEMENT
&
dEWZEd;ϭϬйͿK&dKd>DKEd,>zEd^>^͕
/>>/EKZEt/d,^d/KE;ͿKs͘
WZ//E'KWd/KEηϮ;EKd-TO-yϭϬйDZ'/EDK>Ϳ͘EW^,>>/>>PARTICIPATING
Ed/dz&KZd,&K>>Kt/E'd'KZ/^͗;ͿWZKhd^͕;Ϳd,/ZWZdz^Zs/^͕E;Ϳ
KWZd/KE>yWE^^;^&/E>KtͿ͘d,^d'KZ/^Ed,WZ//E'&KZ^h,
d'KZ/^Z&hZd,Z&/E^&K>>Kt^E/Ed,WZ//E'W>E^hDDZz >Kt͗
;Ϳ PRODUCT PRICE. d,WZ//E'K&EWWZKhd^^,>>hZZEdEW:KZ
Yh/^/d/KEK^d͕t,/,DE^EW͛^hZZEd'K>WZ/^^d&KZd,KEEW͛^
KE&/Ed/>:KZK^dE^h''^dZ^>^WZ/>/^d͕W>h^dEWZEd;ϭϬйͿ'ZK^^
WZK&/d͕t,/,^,>>>h>dWhZ^hEddKd,&KZDh>^d&KZd,/Ed,WZ//E'W>E
^hDDZz^d&KZd,>Kt͘d,WZ//E'K&EKE-EWWZKhd^^,>>EW͛^hZZEd
WZKhdYh/^/d/KEK^dW>h^dEWZEd;ϭϬйͿ'ZK^^WZK&/d͕t,/,^,>>
>h>dWhZ^hEddKd,&KZDh>^d&KZd,/Ed,WZ//E'W>E^hDDZz^d&KZd,
>Kt͘
;Ϳ THIRD PARTY SERVICES PRICE. d,/ZWZdz^Zs/^Zd,K^^Zs/^EKd
dZ/d/KE>>zWZ&KZDzEWhdZYh^dzWZd//Wd/E'Ed/dz͕^h,^
t/E^,/>ZW/Z͕dKt/E'd͕͘EWZd//Wd/E'Ed/dz^,>>WzEW͛^K^dW>h^dE
WZEd;ϭϬйͿ'ZK^^WZK&/d͕t,/,^,>>>h>dWhZ^hEddKd,&KZDh>^d
&KZd,/Ed,WZ//E'W>E^hDDZz^d&KZd,>Kt͕&KZEzd,/Z-WZdz^Zs/^͘
;Ϳ OPERATIONAL EXPENSES. WZd//Wd/E'Ed/dz^,>>Z/DhZ^EW&KZEzE>>
K^d^EyWE^^^^K/dt/d,d,KWZd/KEK&d,KE^/d^dKZ;^Ϳ͕/E>h/E'͕hd
EKd>/D/ddK͕s,/>'^ED/EdEEK^d^͕^>ZzEE&/d^Wz>dKEW
DW>Kz^dd,KE^/d^dKZ;^Ϳ͕tKZ<Z͛^KDWE^d/KEE&/d^E/E^hZE͕
hEDW>KzDEd/E^hZE͕WZ^KE>WZKWZdz/E^hZE&KZd,KE^/d^dKZ;^ͿE
/EsEdKZz͕Ezhd/>&KZ>K^^^KsZhEZd,WZ^KE>WZKWZdz͕hdKDK/>
>//>/dz͕KZ'EZ>>//>/dz/E^hZEWK>//^K&EW͕>>Yh/WDEd^hWW>/zEW͕
KZWKZd>>Kd/KEyWE^^;^&/E>KtͿ͕/EsEdKZz/Es^dDEdyWE^͕
K^K>^EyWE^͕WE^/KE&hE/E'K^d^͕KhEd/E'&^͕'EZ>K&&/yWE^^͕
Page 199 of 322
090624-GPC
-17-
E^,Z^Zs/yWE^^͘EW^,>>WZKs/EyWE^^ddDEdK&d,WZd^
KWZd/KE^dKd,WZd//Wd/E'Ed/dzKEWWZKy/Dd>zd,ͺͺͺͺͺͺK&,DKEd,
&KZ,KE^/d^dKZ͘EyDW>K&EyWE^^ddDEdZ&>d/E'^h,K^d^E
yWE^^/^dd,,ZdK^y,//dͺ͘WZd//Wd/E'Ed/dz<EKt>'^E'Z^
d,dd,K^d^EyWE^^Z&>dKEd,yWE^^ddDEd^d&KZd,KEy,//dͺ
Z^h:ddK,E'^KEdh>DKEd,>zK^d^͕yWE^^KZKZWKZd
ALLOCATIOEyWE^^/EhZZZ>d/sdKd,KWZd/KEK&d,KE^/d^dKZ;^Ϳ͘
WZd//Wd/E'Ed/dz<EKt>'^d,d/EKZZdK,/sKEKD/^K&^>͕EW
hd/>/^Zd/E,YhZdZEKZWKZdWZ^KEE>dK^^/^d/Ed,WZ&KZDEK&
d,/^'ZDEd/EKZZdK,s&tZDW>Kz^WZ&KZD/E'ZKhd/E'EZ>
D/E/^dZd/sd^<^^h,^WWZtKZ<E&/>/E'dd,KE^/d^dKZ;^Ϳ͕>>Kt/E'
EWKhEdZWZ^KEE>dK&Kh^DKZddEd/KEKE^Zs/E'd,KE-SITE STORE
KWZd/KE^͕EDy/D//E'KE-SITE CK^d&&//Ez͘^Z^h>d͕,KE^/d^dKZ
>Kd/KE/^,Z'Zd/EKZWKZd>>Kd/KEyWE^^&KZsZ/Kh^>/E/dD^
^,KtEKEy,//dͺ;͞KZWKZd>>Kd/KEyWE^^͟Ϳt,/,Z>h>d^
WZEd'K&dKd>WZKhd^>^&KZ,DKEd,͘^^h,͕d,Z/^EKd^hWWKZd/s
/EsK/&KZ^h,yWE^^Kd,Zd,EDKEd,>z>>Kd/KEZd^ddDEd͘
PRICING PLAN SUMMARY
NAPA PRODUCT
PRICE
NON-NAPA
PRODUCT PRICE
d,/ZWZdz
SERVICES PRICE
/>>dKWZd//Wd/E'Ed/dzdd,hZZEdEW
:KZYh/^/d/KEK^dW>h^dEWZEd;ϭϬйͿ'ZK^^
WZK&/d͘d,&KZDh>&KZEWWZKhdWZ/&KZ
WZd//Wd/E'Ed/dz/^d,hZZEdEW:KZ
Yh/^/d/KEK^d/s/z͘ϵϬ͘d,/^&KZDh>t/>>
,/sd,'ZK^^WZK&/dZd^d&KZd,Ks͘
yDW>͗hZZEdEW:KZYh/^/d/KEK^d/^Ψϭ͘ϬϬ͘
WZd//Wd/E'Ed/dz͛^WZ/tKh>Ψϭ͘ϬϬͬ͘ϵϬсΨϭ͘ϭϭ
/>>dKWZd//Wd/E'Ed/dzdEW͛^hZZEd
WZKhdYh/^/d/KEK^dW>h^dEWZEd;ϭϬйͿ
'ZK^^WZK&/d͘d,&KZDh>&KZEKE-NAPA PRODUCT
WZ/&KZWZd//Wd/E'Ed/dz/^EW͛^hZZEd
WZKhdYh/^/d/KEK^d/s/z͘ϵϬ͘d,/^&KZDh>
t/>>,/sd,'ZK^^WZK&/dZd^d&KZd,Ks͘
yDW>͗EW͛^hZZEdWZKhdYh/^/d/KEK^d/^
Ψϭ͘ϬϬ͘WZd//Wd/E'Ed/dz͛^WZ/tKh>
Ψϭ͘ϬϬͬ͘ϵϬсΨϭ͘ϭϭ
/>>dKWZd//Wd/E'Ed/dzdEW͛^K^dW>h^dE
WZEd;ϭϬйͿ'ZK^^WZK&/d͘d,&KZDh>&KZd,/Z
WZdz^Zs/^&KZWZd//Wd/E'Ed/dz/^EW͛^K^d
/s/z͘ϵϬ͘d,/^&KZDh>t/>>,/sd,'ZK^^
WZK&/dZd^d&KZd,Ks͘
yDW>͗EW͛^K^d/^Ψϭ͘ϬϬ͘WZd//Wd/E'Ed/dz͛^
WZ/tKh>Ψϭ͘ϬϬͬ͘ϵϬсΨϭ͘ϭϭ
Page 200 of 322
090624-GPC
-18-
OPERATIONAL
yWE^^
/>>dKWZd//Wd/E'Ed/dz/EKZEt/d,
^d/KE;ͿKs͘
WZ//E'KWd/KEηϯ;EKd-TO-yWZ//E'WZK&/>ϵϬϳϰͬϮϱйDZ'/EDK>Ϳ͘EW^,>>
/>>WZd//Wd/E'Ed/dz&KZd,&K>>Kt/E'd'KZ/^͗;ͿWZKhd^E;Ϳd,/ZWZdz
^Zs/^͘EW^,>>Wzd,KWZd/KE>yWE^^;^&/E>KtͿ^^K/dt/d,
d,KWZd/KEK&d,KE^/d^dKZ͘EW^,>>d,Z&dZ/EsK/KZZ&hEdK
WZd//Wd/E'Ed/dz^h,DKhEd^/^ZYh/Z&KZEWdK,/sdEWZEd;ϭϬйͿ
EdWZK&/d'hZEd^^d&KZd,/E^d/KE;Ϳ>Kt͘d,^d'KZ/^Ed,WRICING
&KZ^h,d'KZ/^Z&hZd,Z&/E^&K>>Kt^E/Ed,WZ//E'W>E^hDDZz
>Kt͗
;Ϳ PRODUCT PRICE. d,WZ//E'K&EWWZKhd^^,>>^KEEW͛^ϵϬϳϰEW
WZ//E'WZK&/>͘d,WZ//E'K&EKE-EWWZKhd^^,>>EW͛^hZZEd
WZKhdYh/^/d/KEK^dW>h^dtEdz-&/sWZEd;ϮϱйͿ'ZK^^WZK&/d͕t,/,
^,>>>h>dWhZ^hEddKd,&KZDh>^d&KZd,/Ed,WZ//E'W>E
^hDDZz^d&KZd,>Kt͘
;Ϳ THIRD PARTY SERVICES PRICE. d,/ZWZdz^Zs/^Zd,K^^Zs/^EKd
dZ/d/KE>>zWZ&KZDzEWhdZYh^dzWZd//Wd/E'Ed/dz͕^h,^
t/E^,/>ZW/Z͕dKt/E'd͕͘EWZd//Wd/E'Ed/dz^,>>WzEW͛^K^d
W>h^dtEdz-&/sWZEd;ϮϱйͿ'ZK^^WZK&/d͕t,/, ^,>>>h>d
WhZ^hEddKd,&KZDh>^d&KZd,/Ed,WZ//E'W>E^hDDZz^d&KZd,>Kt͕
&KZEzd,/Z-WZdz^Zs/^͘
;Ϳ OPERATIONAL EXPENSES. EW^,>>WzEzE>>K^d^EyWE^^^^K/d
t/d,d,KWZd/KEK&d,KE^/d^dKZ;^Ϳ͕/E>h/E'͕hdEKd>/D/ddK͕s,/>'^E
D/EdEEK^d^͕^>ZzEE&/d^Wz>dKEWDW>Kz^dd,KE^/d
^dKZ;^Ϳ͕tKZ<Z͛^KDWE^d/KEE&/d^E/E^hZE͕hEDW>KzDEd/E^hZE͕
WZ^KE>WZKWZdz/E^hZE&KZd,KE^/d^dKZ;^ͿE/EsEdKZz͕Ezhd/>&KZ
>K^^^KsZhEZd,WZ^KE>WZKWZdz͕hdKDK/>>//>/dz͕KZ'EZ>>//>/dz
/E^hZEWK>//^K&EW͕>>Yh/WDEd^hWW>/zEW͕KZWKZd>>Kd/KE
yWE^^;^&/E>KtͿ͕/EsEdKZz/Es^dDEdyWE^͕K^K>^EyWE^͕
WE^/KE&hE/E'K^d^͕KhEd/E'&^͕'EZ>K&&/yWE^^͕E^,Z^Zs/
yWE^^͘EW^,>>WZKs/EyWE^^ddDEdK&d,WZd^KWZd/KE^dKd,
WZd//Wd/E'Ed/dzKEWWZKy/Dd>zd,ͺͺͺͺͺͺK&,DKEd,&KZ,KE^/d
^dKZ͘EyDW>K&EyWE^^ddDEdZ&>d/E'^h,K^d^EyWE^^/^
dd,,ZdK^y,//dͺ͘WZd//Wd/E'Ed/dz<EKt>'^E'Z^d,dd,
K^d^EyWE^^Z&>dKEd,yWE^^ddDEd^d&KZd,KEy,//dͺZ
^h:ddK,E'^KEdh>DKEd,>zK^d^͕yWE^^KZKZWKZd>>Kd/KE
yWE^^/EhZZZ>d/sdKd,KWZd/KEK&d,KE^/d^dKZ;^Ϳ͘WZd//Wd/E'Ed/dz
<EKt>'^d,d/EKZZdK,/sKEKD/^K&^>͕EWhd/>/^Zd/E
,YhZdZEKZWKZdWZ^KEE>dK^^/^d/Ed,WZ&KZDEK&d,/^'ZDEd
/EKZZdK,s&tZDW>Kz^WZ&KZD/E'ZKhd/E'EZ>D/E/^dZd/sd^<^
^h,^WWZtKZ<E&/>/E'dd,KE^/d^dKZ;^Ϳ͕>>Kt/E'EWKhEdZWZ^KEE>
dK&Kh^DKZddEd/KEKE^Zs/E'd,KE-^/d^dKZKWZd/KE^͕EDy/D//E'KE-
^/dK^d&&//Ez͘^Z^h>d͕,KE^/d^dKZ>Kd/KE /^,Z'Zd/E
Page 201 of 322
090624-GPC
-19-
KZWKZd>>Kd/KEyWE^^&KZsZ/Kh^>/E/dD^^,KtEKEy,//dͺ;͞KZWKZd
>>Kd/KEyWE^^͟Ϳt,/,Z>h>d^WZEd'K&dKd>WZKhd^>^&KZ
,DKEd,͘^^h,͕d,Z/^EKd^hWWKZd/s/EsK/&KZ^h,yWE^^Kd,Zd,E
DKEd,>z>>Kd/KEZd^ddDEd͘
;Ϳ NET PROFIT GUARANTEE͘^>^K&WZKhd^d,KE^/d^dKZ>Kd/KEt/>>
Zs/t&dZd,&/Z^dE/Edz;ϵϬͿz^K&KWZd/KEEKEDKEd,-z-DKEd,^/^
d,Z&dZdKE^hZdEWZEd;ϭϬйͿEdWZK&/d&KZEW͘/&DKEd,>z^>^d,
KE^/d^dKZ͕/EWEEd>z^KWWK^dK/Ed,''Z'd͕ZWZKh/E'DKZd,E
dEWZEd;ϭϬйͿEdWZK&/d&KZEW͕EWt/>>WzdKWZd//Wd/E'Ed/dz͕s/
Z&hE,<͕d,KsZ'͘KEsZ^>z͕/&EW͛^EdWZK&/d&KZd,WZ/E'DKEd,/^
>^^d,EdEWZEd;ϭϬйͿ͕EWt/>>/>>WZd//Wd/E'Ed/dz&KZd,&//Ez͘
PRICING PLAN SUMMARY
NAPA PRODUCT
PRICE
NON-NAPA
PRODUCT PRICE
d,/ZWZdz
SERVICES PRICE
/>>dKWZd//Wd/E'Ed/dz^hWKEEW͛^ϵϬϳϰ
EWWZ//E'WZK&/>
/>>dKWZd//Wd/E'Ed/dzdEW͛^hZZEd
WZKhdYh/^/d/KEK^dW>h^dtEdz-&/sWZEd
;ϮϱйͿ'ZK^^WZK&/d͘d,&KZDh>&KZEKE-NAPA
WZKhdWZ/&KZWZd//Wd/E'Ed/dz/^EW͛^
hZZEdWZKhdYh/^/d/KEK^d/s/z͘ϳϱ͘d,/^
&KZDh>t/>>,/sd,'ZK^^WZK&/dZd^d&KZd,
Ks͘
yDW>͗EW͛^hZZEdWZKhdYh/^/d/KEK^d/^
Ψϭ͘ϬϬ͘WZd//Wd/E'Ed/dz͛^WZ/tKh>
Ψϭ͘ϬϬͬ͘ϳϱсΨϭ͘ϯϯ
/>>dKWZd//Wd/E'Ed/dzdEW͛^K^dW>h^
dtEdz-&/sWZEd;ϮϱйͿ'ZK^^WZK&/d͘d,&KZDh>
&KZd,/ZWZdz^Zs/^&KZWZd//Wd/E'Ed/dz/^
EW͛^K^d/s/z͘ϳϱ͘d,/^&KZDh>t/>>,/s
d,'ZK^^WZK&/dZd^d&KZd,Ks͘
yDW>͗EW͛^K^d/^Ψϭ͘ϬϬ͘WZd//Wd/E'Ed/dz͛^
WZ/tKh>Ψϭ͘ϬϬͬ͘ϳϱсΨϭ͘ϯϯ
OPERATIONAL
yWE^^
W/zEW/EKZEt/d,^d/KE;ͿKs͘
EdWZK&/d
GUARANTEE
DKhEd^t/>>Z&hEKZ,Z'^KEd,
&/>hZKZ,/sDEdK&EKsZ>>dEWZEd
;ϭϬйͿEdWZK&/d&KZd,WZs/Kh^DKEd,^d/>
Ks͘
WZ//E'KWd/KEηϰ;EKd-TO-yϭϭйDZ<hWDK>Ϳ͘EW^,>>/>>WZd//Wd/E'
Ed/dz&KZd,&K>>Kt/E'd'KZ/^͗;ͿWZKhd^͕;Ϳd,/ZWZdz^Zs/^͕E;Ϳ
Page 202 of 322
090624-GPC
-20-
KWZd/KE>yWE^^;^&/E>KtͿ͘d,^d'KZ/^Ed,WZ//E'&KZ^h,
d'KZ/^Z&hZd,Z&/E^&K>>Kt^E/Ed,WZ//E'W>E^hDDZz>Kt͗
;Ϳ PRODUCT PRICE. d,WZ//E'K&EWWZKhd^^,>>hZZEdEW:KZ
Yh/^/d/KEK^d͕t,/,DE^EW͛^hZZEd'K>WZ/^^d&KZd,KEEW͛^
KE&/Ed/>:KZK^dE^h''^dZ^>^WZ/>/^d͕W>h^E>sEWZEd;ϭϭйͿ
DZ<hW͘d,WZ//E'K&EKE-NWWZKhd^^,>>EW͛^hZZEdWZKhd
Yh/^/d/KEK^dW>h^E>sEWZEd;ϭϭйͿDZ<hW͘
;Ϳ THIRD PARTY SERVICES PRICE. d,/ZWZdz^Zs/^Zd,K^^Zs/^EKd
dZ/d/KE>>zWZ&KZDzEWhdZYh^dzWZd//Wd/E'Ed/dz͕^h,^
t/E^,/>ZW/Z͕dKt/E'd͕͘EWZd//Wd/E'Ed/dz^,>>WzEW͛^K^dW>h^E
>sEWZEd;ϭϭйͿDZ<hW&KZEzd,/Z-WZdz^Zs/^͘
;Ϳ OPERATIONAL EXPENSES. WZd//Wd/E'Ed/dz^,>>Z/DhZ^EW&KZEzE>>
K^d^EyWE^^^^K/dt/d,d,KWZd/KEK&d,KE^/d^dKZ;^Ϳ͕/E>h/E'͕hd
EKd>/D/ddK͕s,/>'^ED/EdEEK^d^͕^>ZzEE&/d^Wz>dKEW
DW>Kz^dd,KE^/d^dKZ;^Ϳ͕tKZ<Z͛^KDWE^d/KEE&/d^E/E^hZE͕
hEDW>KzDEd/E^hZE͕WZ^KE>WZKWZdz/E^hZE&KZd,KE^/d^dKZ;^ͿE
/EsEdKZz͕Ezhd/>&KZ>K^^^KsZhEZd,WZ^KE>WZKWZdz͕hdKDK/>
>//>/dz͕KZ'EZ>>//>/dz/E^hZEWK>//^K&EW͕>>Yh/WDEd^hWW>/zEW͕
KZWKZd>>Kd/KEyWE^^;^&/E>KtͿ͕/EsEdKZz/Es^dDEdyWE^͕
K^K>^EyWE^͕WE^/KE&hE/E'K^d^͕KhEd/E'&^͕'EZ>K&&/yWE^^͕
E^,Z^Zs/yWE^^͘EW^,>>WZKs/EyWE^^ddDEdK&d,WZd^
KWZd/KE^dKd,WZd//Wd/E'Ed/dzKEWWZKy/Dd>zd,ͺͺͺͺͺͺK&,DKEd,
&KZ,KE^/d^dKZ͘EyDW>K&EyWE^^ddDEdZ&>d/E'^h,K^d^E
yWE^^/^dd,,ZdK^y,//dͺ͘WZd//Wd/E'Ed/dz<EKt>'^E'Z^
d,dd,K^d^EyWE^^Z&>dKEd,yWE^^ddDEd^d&KZd,KEy,//dͺ
Z^h:ddK,E'^KEdh>DKEd,>zK^d^͕yWE^^KZKZWKZd
>>Kd/KEyWE^^/EhZZZ>d/sdKd,KWZd/KEK&d,KE^/d^dKZ;^Ϳ͘
WZd//Wd/E'Ed/dz<EKt>'^d,d/EKZZdK,/sKEKD/^K&^>͕EW
hd/>/^Zd/E,YhZdZEKZWKZdWZ^KEE>dK^^/^d/Ed,WZ&KZDEK&
d,/^'ZDEd/EKZZdK,s&tZDW>Kz^WZ&KZD/E'ZKhd/E'EZ>
D/E/^dZd/sd^<^^h,^WWZtKZ<E&/>/E'dd,KE^/d^dKZ;^Ϳ͕>>Kt/E'
EWKhEdZWZ^KEE>dK&Kh^DKZddEd/KEKE^Zs/E'd,KE-SITE STORE
KWZd/KE^͕EDy/D//E'KE-^/dK^d&&//Ez͘^Z^h>d͕,KE^/d^dKZ
>Kd/KE/^,Z'Zd/EKZWKZd>>Kd/KEyWE^^&KZsZ/Kh^>/E/dD^
^,KtEKEy,//dͺ;͞KZWKZd>>Kd/KEyWE^^͟Ϳt,/,Z>h>d^
WZEd'K&dKd>WZKhd^>^&KZ,DKEd,͘^^h,͕d,Z/^EKd A SUPPORTIVE
/EsK/&KZ^h,yWE^^Kd,Zd,EDKEd,>z>>Kd/KEZd^ddDEd͘
PRICING PLAN SUMMARY
NAPA PRODUCT
PRICE
/>>dKWZd//Wd/E'Ed/dzdd,hZZEdEW
:KZYh/^/d/KEK^dW>h^E>sEWZEd;ϭϭйͿ
DZ<hW͘d,&KZDh>&KZEWWZKhdWZ/&KZ
WZd//Wd/E'Ed/dz/^d,hZZEdEW:KZ
Yh/^/d/KEK^dDh>d/W>/zϭ͘ϭϭ͘
Page 203 of 322
090624-GPC
-21-
NON-NAPA
PRODUCT PRICE
d,/ZWZdz
SERVICES PRICE
yDW>͗hZZEdEW:KZYh/^/d/KEK^d/^Ψϭ͘ϬϬ͘
WZd//Wd/E'Ed/dz͛^WZ/tKh>Ψϭ͘ϬϬyϭ͘ϭϭсΨϭ͘ϭϭ
/>>dKWZd//Wd/E'Ed/dzdEW͛^hZZEd
WZKhdYh/^/d/KEK^dW>h^E>sEWZEd;ϭϭйͿ
DZ<hW͘d,&KZDh>&KZEKE-EWWZKhdWZ/&KZ
WZd//Wd/E'Ed/dz/^EW͛^hZZEdWZKhd
Yh/^/d/KEK^dDh>d/W>/zϭ͘ϭϭ͘
yDW>͗EW͛^hZZEdWZKhdYh/^/d/KEK^d/^
Ψϭ͘ϬϬ͘WZd//Wd/E'Ed/dz͛^WZ/tKh>Ψϭ͘ϬϬy
ϭ͘ϭϭсΨϭ͘ϭϭ
/>>dKWZd//Wd/E'Ed/dzdEW͛^K^dW>h^E
>sEWZEd;ϭϭйͿDZ<hW͘d,&KZDh>&KZd,/Z
WZdz^Zs/^&KZWZd//Wd/E'Ed/dz/^EW͛^K^d
Dh>d/W>/zϭ͘ϭϭ͘
yDW>͗EW͛^K^d/^Ψϭ͘ϬϬ͘WZd//Wd/E'Ed/dz͛^
WZ/tKh>Ψϭ͘ϬϬyϭ͘ϭϭсΨϭ͘ϭϭ
OPERATIONAL
yWE^^
/>>dKWZd//Wd/E'Ed/dz/EKZEt/d,
^d/KE;ͿKs͘
Page 204 of 322
090624-GPC
-22-
y,//d
yDW>&KZDK&WZd//Wd/E'EhD
This PARTICIPATING ADDENDUM ;ƚŚŝƐ͞WĂƌƚŝĐŝƉĂƚŝŶŐĚĚĞŶĚƵŵ͟ͿŝƐĞŶƚĞƌĞĚŝŶƚŽďLJ
GENUINE PARTS COMPANY͕Ă'ĞŽƌŐŝĂĐŽƌƉŽƌĂƚŝŽŶĚͬďͬĂEW;͞^ƵƉƉůŝĞƌ͟ͿĂŶĚͺͺͺͺͺͺͺͺͺͺͺͺͺ
;ƚŚĞ͞WĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJ͟ͿĂƐŽĨͺͺͺͺͺͺͺͺͺ͕ϮϬͺͺ;ƚŚĞ͞ĨĨĞĐƚŝǀĞĂƚĞ͟Ϳ͘
t,Z^͕WhZ^hEddKKDWd/d/s^K>//dd/KEEKKWZd/sWZKhZDEd
WZK^^ K&&Z z ^KhZt>> ;,Z/E&dZ͕ ͞^KhZt>>͟Ϳ͕ D/EE^Kd ^Zs/
KKWZd/sZdzD/EE^Kd^ddhd^^d/KEϭϮϯ͘Ϯϭ͕^KhZt>>E^hWW>/Z
yhdKEdZd ηͺͺͺͺͺͺͺKEͺͺͺͺͺͺͺ͕ϮϬϮͺ;,Z/E&dZ͕͞^KhZt>>KEdZd͟ͿdK
^d>/^,^KhZK&^hWW>z&KZZd/EhdK͕dZh<Eh^WZd^^t>>^dKWZKs/
/Ed'Zdh^/E^^^K>hd/KE^^Zs/^͖E
t,Z^͕WZd//Wd/E'Ed/dz^/Z^dKhd/>/d,WZ//E'E/EEd/s^s/>>
hEZd,^KhZt>>KEdZdKEd,dZD^EKE/d/KE^^d&KZd,,Z/E/EKZZ
dKZ/s/Ed'Zdh^/E^^^K>hd/KE^^Zs/^&ZKD^hWW>/Z͘
EKtd,Z&KZ͕/EKE^/Zd/KEK&d,Dhdh>WZKD/^^EKsEEd^KEd/E
,Z/E͕EKd,Z'KKEs>h>KE^/Zd/KE͕d,Z/WdE^h&&//EzK&t,/,
Z<EKt>'͕d,WZd/^,ZdK'Z^&K>>Kt^͗
ϭ͘ ^ĐŽƉĞ. Supplier shall provide to the Participating Entity the products and services described in the
^ŽƵƌĐĞǁĞůůŽŶƚƌĂĐƚ͕ǁŚŝĐŚŝƐŝŶĐŽƌƉŽƌĂƚĞĚďLJƌĞĨĞƌĞŶĐĞ͘^ƵƉƉůŝĞƌĂŶĚWĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJĂŐƌĞĞƚŚĂƚ
ƚŚĞƚĞƌŵƐƐĞƚĨŽƌƚŚŝŶƚŚĞ^ŽƵƌĐĞǁĞůůŽŶƚƌĂĐƚƐŚĂůůĂƉƉůLJ͕ĂŶĚƚŚĞƉĂƌƚŝĞƐƐƉĞĐŝĨŝĐĂůůLJĂŐƌĞĞƚŽďĞ
bound by such terms.
EŽƚǁŝƚŚƐƚĂŶĚŝŶŐƚŚĞĨŽƌĞŐŽŝŶŐ͕ƚŚĞƉĂƌƚŝĞƐĂŐƌĞĞƚŚĂƚĂŶLJĂĚŵŝŶŝƐƚƌĂƚŝǀĞĨĞĞƐĚĞƐĐƌŝďĞĚŝŶƚŚĞ
Sourcewell Contract are payable only to Sourcewell.
Ϯ͘ dĞƌŵŽĨŐƌĞĞŵĞŶƚ͘dŚŝƐWĂƌƚŝĐŝƉĂƚŝŶŐĚĚĞŶĚƵŵƐŚĂůůďĞŐŝŶŽŶƚŚĞĨĨĞĐƚŝǀĞĂƚĞĂŶĚƐŚĂůůĞŶĚ
when the Sourcewell Contract terminates or expires or when terminated earlier in accordance with
the applicable terms and conditions stated herein. As the Sourcewell Contract is renewed or
ĞdžƚĞŶĚĞĚ͕ƚŚŝƐWĂƌƚŝĐŝƉĂƚŝŶŐĚĚĞŶĚƵŵŵĂLJďĞƌĞŶĞǁĞĚŽƌĞdžƚĞŶĚĞĚĨŽƌĂƉĞƌŝŽĚŽĨƚŝŵĞĞƋƵĂůƚŽ
ŽƌƐŚŽƌƚĞƌƚŚĂŶƚŚĞƉĞƌŝŽĚŽĨƚŝŵĞƚŚĞ^ŽƵƌĐĞǁĞůůŽŶƚƌĂĐƚŝƐƌĞŶĞǁĞĚŽƌĞdžƚĞŶĚĞĚƵƉŽŶƚŚĞŵƵƚƵĂů
ǁƌŝƚƚĞŶĂŐƌĞĞŵĞŶƚŽĨƚŚĞƉĂƌƚŝĞƐ͘ EŽƚǁŝƚŚƐƚĂŶĚŝŶŐƚŚĞĨŽƌĞŐŽŝŶŐ͕ƐŚŽƵůĚƚŚĞƉĂƌƚŝĞƐĚĞƐŝƌĞƚŽĞdžƚĞŶĚ
ƚŚŝƐWĂƌƚŝĐŝƉĂƚŝŶŐĚĚĞŶĚƵŵƉĂƐƚƚŚĞƚĞƌŵŝŶĂƚŝŽŶŽƌĞdžƉŝƌĂƚŝŽŶĚĂƚĞŽĨƚŚĞ^ŽƵƌĐĞǁĞůůŽŶƚƌĂĐƚ͕ƚŚĞ
parties may do so by entering into a mutually agreed upon written amendment to this Participating
ĚĚĞŶĚƵŵ͘ &ƵƌƚŚĞƌ͕ ĂƐ ^ŽƵƌĐĞǁĞůů ĂǁĂƌĚƐ ŶĞǁ ƐƵĐĐĞƐƐŝǀĞ ĂŐƌĞĞŵĞŶƚƐ ƚŽ ^ƵƉƉůŝĞƌ ĨŽůůŽǁŝŶŐ
ĞdžƉŝƌĂƚŝŽŶŽĨƚŚĞ^ŽƵƌĐĞǁĞůůŽŶƚƌĂĐƚ͕ĂŶLJŶĞǁĐŽŶƚƌĂĐƚŶƵŵďĞƌĂŶĚͬŽƌŶĞǁƚĞƌŵƐĂŶĚĐŽŶĚŝƚŝŽŶƐ
may be added with mutual agreement via a written amendment to this Participating Addendum.
ϯ͘ KŶ^ŝƚĞ>ŽĐĂƚŝŽŶ. In connection with such the services described in the Sourcewell Contract, Supplier
ƐŚĂůůŽƉĞƌĂƚĞƚŚĞƐƉĂĐĞƉƌŽǀŝĚĞĚďLJƚŚĞWĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJĨŽƌƚŚĞƐƚŽƌĂŐĞĂŶĚƉƌŽǀŝƐŝŽŶŽĨŝŶǀĞŶƚŽƌLJ
;ƐƵĐŚƐƉĂĐĞ͕ƚŚĞ͞On Site Store(s)͟ͿĂŶĚƉƌŽǀŝĚĞŝŶǀĞŶƚŽƌLJƚŽWĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJ͛ƐůŽĐĂƚŝŽŶƐĂŶĚ
ƉƌŽǀŝĚĞĂůůƉĞƌƐŽŶŶĞůƌĞƋƵŝƌĞĚƚŽŽƉĞƌĂƚĞƚŚĞKŶ^ŝƚĞ^ƚŽƌĞ;ƐͿ͘^ƵƉƉůŝĞƌǁŝůůĞƐƚĂďůŝƐŚKŶ^ŝƚĞ^ƚŽƌĞ;ƐͿ
ĂƚƚŚĞWĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJ͛ƐĨŽůůŽǁŝŶŐůŽĐĂƚŝŽŶ;ƐͿ͗
Page 205 of 322
090624-GPC
-23-
>Kd/KEdK/E^Zd
ĚĚŝƚŝŽŶĂůůŽĐĂƚŝŽŶƐŽĨƚŚĞWĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJŵĂLJďĞĂĚĚĞĚƚŽƚŚŝƐWĂƌƚŝĐŝƉĂƚŝŶŐĚĚĞŶĚƵŵďƵƚŽŶůLJ
by a written amendment executed and agreed to by both the Participating Entity and Supplier.
ϰ͘ WĂLJŵĞŶƚdĞƌŵƐĂŶĚWƌŝĐŝŶŐ.
(a) ^ƵƉƉůŝĞƌ ƐŚĂůů ŝŶǀŽŝĐĞ ƚŚĞ WĂƌƚŝĐŝƉĂƚŝŶŐ ŶƚŝƚLJ ĨŽƌ Ăůů ŝŶǀĞŶƚŽƌLJ ƉƵƌĐŚĂƐĞĚ ƉƵƌƐƵĂŶƚ ƚŽ ƚŚŝƐ
Participating Addendum on a monthly basis according to the pricing plan described below.
WĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJĂŐƌĞĞƐƚŽƉĂLJƚŚĞĞŶƚŝƌĞĂŵŽƵŶƚŽĨĂůůƐƚĂƚĞŵĞŶƚƐƌĞĐĞŝǀĞĚĨƌŽŵ^ƵƉƉůŝĞƌďLJ
ƚŚĞϮϱƚŚĚĂLJŽĨƚŚĞŵŽŶƚŚĨŽůůŽǁŝŶŐƌĞĐĞŝƉƚŽĨĂŶLJƐƵĐŚƐƚĂƚĞŵĞŶƚ͘/ĨƚŚĞWĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJŚĂƐ
ŶŽƚƉĂŝĚƚŚĞĞŶƚŝƌĞĂŵŽƵŶƚŽĨĂůůƐƚĂƚĞŵĞŶƚƐƌĞĐĞŝǀĞĚĨƌŽŵ^ƵƉƉůŝĞƌǁŝƚŚŝŶϭϬĚĂLJƐŽĨƚŚĞϮϱƚŚ
ĚĂLJŽĨƚŚĞŵŽŶƚŚĨŽůůŽǁŝŶŐƌĞĐĞŝƉƚŽĨ ƐƵĐŚŝŶǀŽŝĐĞ͕ƚŚĞWĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJƐŚĂůůďĞƉƵƚŽŶK
ƵŶƚŝůƐƵĐŚĂŵŽƵŶƚŝƐƉĂŝĚŝŶĨƵůů͘EŽƉƌŽŵƉƚƉĂLJĚŝƐĐŽƵŶƚŝƐĂǀĂŝůĂďůĞƵŶĚĞƌƚŚŝƐWĂƌƚŝĐŝƉĂƚŝŶŐ
Addendum.
(b) WĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJĞůĞĐƚƐƚŽƵƚŝůŝnjĞWƌŝĐŝŶŐKƉƚŝŽŶͺͺƵŶĚĞƌdžŚŝďŝƚƚŽƚŚĞ^ŽƵƌĐĞǁĞůůŽŶƚƌĂĐƚ͘
ƐĂŵƉůĞƐƚĂƚĞŵĞŶƚƌĞĨůĞĐƚŝŶŐ^ƵƉƉůŝĞƌ͛ƐŽƉĞƌĂƚŝŽŶĂůĐŽƐƚƐŝƐĂƚƚĂĐŚĞĚŚĞƌĞƚŽĂƐExhibit A, but
WĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJĂĐŬŶŽǁůĞĚŐĞƐĂŶĚĂŐƌĞĞƐƚŚĂƚƚŚĞĐŽƐƚƐĂŶĚĞdžƉĞŶƐĞƐƌĞĨůĞĐƚĞĚŽŶƚŚĞƉƌŽĨŝƚ
ĂŶĚůŽƐƐƐƚĂƚĞŵĞŶƚƐĞƚĨŽƌƚŚŽŶExhibit A are subject to change based on actual monthly costs,
ĞdžƉĞŶƐĞƐŽƌŽƌƉŽƌĂƚĞůůŽĐĂƚŝŽŶdžƉĞŶƐĞƐŝŶĐƵƌƌĞĚƌĞůĂƚŝǀĞƚŽƚŚĞŽƉĞƌĂƚŝŽŶŽĨƚŚĞKŶ^ŝƚĞ
Store(s).
ϱ͘ ĚĚŝƚŝŽŶĂůdĞƌŵƐ.
(a) Primary Supplier͘WĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJĂŐƌĞĞƐƚŚĂƚ͕ƵŶůĞƐƐŽƚŚĞƌǁŝƐĞƐĞƚĨŽƌƚŚŝŶ
ŵƵƚƵĂůůLJĂŐƌĞĞĚƚƌĂŶƐĂĐƚŝŽŶĚŽĐƵŵĞŶƚƐ͕ƚŚĞWĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJƐŚĂůůƵƐĞ^ƵƉƉůŝĞƌĂƐŝƚƐ͞WƌŝŵĂƌLJ
^ƵƉƉůŝĞƌ͟ŽĨƚŚĞŝŶǀĞŶƚŽƌLJ͕ƉĂƌƚƐ͕ĂŶĚĞƋƵŝƉŵĞŶƚĐŽǀĞƌĞĚďLJƚŚŝƐ͘WĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚŝĞƐmay
ƉƵƌĐŚĂƐĞ ŝƚĞŵƐŽƵƚƐŝĚĞ ŽĨ ƚŚĞWĂƌƚŝĐŝƉĂƚŝŶŐ ĚĚĞŶĚƵŵǁŚĞƌĞ ŝƚ ŝƐ ĚĞƚĞƌŵŝŶĞĚƚŽďĞ ŵŽƌĞ
ĞĐŽŶŽŵŝĐĂůŽƌƚŝŵĞůLJƐŽůŽŶŐĂƐƚŚĞƉƵƌĐŚĂƐĞŽĨĂĨŽƌĞƐĂŝĚƉĂƌƚŽƌƉĂƌƚƐĚŽĞƐŶŽƚƌĞƐƵůƚŝŶ^ƵƉƉůŝĞƌ
ŶŽ ůŽŶŐĞƌ ďĞŝŶŐ ƚŚĞ WĂƌƚŝĐŝƉĂƚŝŶŐ ŶƚŝƚLJ͛Ɛ WƌŝŵĂƌLJ ^ƵƉƉůŝĞƌ͘ ͞WƌŝŵĂƌLJ ^ƵƉƉůŝĞƌ͟ ŵĞĂŶƐ ƚŚĞ
ƐƵƉƉůŝĞƌƚŚĂƚƉƌŽǀŝĚĞƐĂŵŝŶŝŵƵŵŽĨϴϬйŽĨƚŚĞŝŶǀĞŶƚŽƌLJŶĞĞĚƐŽĨƚŚĞWĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJ͘
(b) WƌŽǀŝƐŝŽŶŽĨKŶ^ŝƚĞ^ƚŽƌĞ͘WĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJƐŚĂůůƉƌŽǀŝĚĞƵƐĂďůĞƐƉĂĐĞĨŽƌ^ƵƉƉůŝĞƌ͛Ɛ
KŶ^ŝƚĞ^ƚŽƌĞĂŶĚŝŶǀĞŶƚŽƌLJ͕ǁŚŝĐŚƐŚĂůůŝŶĐůƵĚĞĂĐĐĞƐƐƚŽƌĞƐƚƌŽŽŵĨĂĐŝůŝƚŝĞƐ͕ĂůůƵƚŝůŝƚŝĞƐĨŽƌƚŚĞ
On Site Store(s) (including water, sanitation, sewer, light, telephone, heat, gas, electricity, power,
ĨƵĞů͕ũĂŶŝƚŽƌŝĂůĂŶĚĂůůŽƚŚĞƌƵƚŝůŝƚŝĞƐĂŶĚƐĞƌǀŝĐĞƐƌĞŶĚĞƌĞĚŽƌĚĞůŝǀĞƌĞĚƚŽƚŚĞKŶ^ŝƚĞ^ƚŽƌĞ;ƐͿͿ
ĂŶĚĂƐĂĨĞǁŽƌŬĞŶǀŝƌŽŶŵĞŶƚƚŽ^ƵƉƉůŝĞƌƚŚĂƚŝƐĨƌĞĞĨƌŽŵŚŽƐƚŝůŝƚLJ͕ǀŝŽůĞŶĐĞ͕ŽƌĚŝƐĐƌŝŵŝŶĂƚŝŽŶŽĨ
Supplier͛Ɛ ĞŵƉůŽLJĞĞƐ Žƌ ĂŐĞŶƚƐ͘ ^ƵƉƉůŝĞƌ ŵĂLJ ƚĞƌŵŝŶĂƚĞ ƚŚŝƐ WĂƌƚŝĐŝƉĂƚŝŶŐ ĚĚĞŶĚƵŵ
ŝŵŵĞĚŝĂƚĞůLJ ƐŚŽƵůĚ ^ƵƉƉůŝĞƌ ĞŶĐŽƵŶƚĞƌ Ă ŚŽƐƚŝůĞ͕ ǀŝŽůĞŶƚ͕ ĚŝƐĐƌŝŵŝŶĂƚŽƌLJ͕ Žƌ ƵŶƐĂĨĞ ǁŽƌŬ
environment. Participating Entity shall maintain in good condition and repair (so as to prevent
ĂŶLJĚĂŵĂŐĞŽƌŝŶũƵƌLJƚŽ^ƵƉƉůŝĞƌ͛ƐĞŵƉůŽLJĞĞƐ͕ƚŚĞŝŶǀĞŶƚŽƌLJŽƌŽƚŚĞƌƉĞƌƐŽŶĂůƉƌŽƉĞƌƚLJůŽĐĂƚĞĚ
ŝŶƚŚĞKŶ^ŝƚĞ^ƚŽƌĞ;ƐͿͿƚŚĞƌŽŽĨ͕ĞdžƚĞƌŝŽƌǁĂůůƐ͕ĨŽƵŶĚĂƚŝŽŶ͕ĂŶĚƐƚƌƵĐƚƵƌĂůƉŽƌƚŝŽŶƐŽĨƚŚĞKŶ^ŝƚĞ
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^ƚŽƌĞ;ƐͿĂŶĚĂůůƉŽƌƚŝŽŶƐŽĨƚŚĞĞůĞĐƚƌŝĐĂůĂŶĚƉůƵŵďŝŶŐƐLJƐƚĞŵƐůLJŝŶŐŽƵƚƐŝĚĞŽĨƚŚĞKŶ^ŝƚĞ
Store(s) but serving the On Site Store(s).
(c) džĐůƵƐŝǀĞĐĐĞƐƐƚŽWĂƌƚƐZŽŽŵ͖ZŝƐŬŽĨ>ŽƐƐ. Each On Site Store location shall be
ĂƉƉƌŽƉƌŝĂƚĞůLJƐĞĐƵƌĞĚŽƌŽƚŚĞƌǁŝƐĞŵĂŝŶƚĂŝŶĞĚƐĞƉĂƌĂƚĞĂŶĚĂƉĂƌƚĨƌŽŵƚŚĞďƵƐŝŶĞƐƐŽĨƚŚĞ
WĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJ͕ĂŶĚƚŚĞƌĞƐŚĂůůďĞŶŽŝŶƚĞƌŵŝŶŐůŝŶŐŽĨƚŚĞWĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJ͛ƐƉĂƌƚƐŽƌŽƚŚĞƌ
inventory with Supplier͛ƐƉĂƌƚƐŽƌŝŶǀĞŶƚŽƌLJ͘ĐĐĞƐƐƚŽƚŚĞƐĞĐƵƌĞĚƉŽƌƚŝŽŶƐŽĨƚŚĞKŶ^ŝƚĞ^ƚŽƌĞ
ůŽĐĂƚŝŽŶ;ƐͿƐŚĂůůďĞƌĞƐƚƌŝĐƚĞĚƚŽ^ƵƉƉůŝĞƌĞŵƉůŽLJĞĞƐĂŶĚĂƵƚŚŽƌŝnjĞĚ^ƵƉƉůŝĞƌƌĞƉƌĞƐĞŶƚĂƚŝǀĞƐ
ŽŶůLJ͘WĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJ͛ƐĞŵƉůŽyees, contractors or agents shall not be permitted to enter the
ƐĞĐƵƌĞĚKŶ^ŝƚĞ^ƚŽƌĞĂƌĞĂƵŶůĞƐƐĂĐĐŽŵƉĂŶŝĞĚďLJĂ^ƵƉƉůŝĞƌĞŵƉůŽLJĞĞŽƌŽƚŚĞƌĂƵƚŚŽƌŝnjĞĚ
Supplier representative unless otherwise agreed upon in writing. Participating Entity shall bear
any aŶĚĂůůƌŝƐŬŽĨůŽƐƐŽƌĚĂŵĂŐĞĨƌŽŵĂŶLJĐĂƵƐĞƚŽƚŚĞŝŶǀĞŶƚŽƌLJĂŶĚŽƚŚĞƌƉĞƌƐŽŶĂůƉƌŽƉĞƌƚLJ
ůŽĐĂƚĞĚŝŶƚŚĞKŶ^ŝƚĞ^ƚŽƌĞ;ƐͿ͕ĞdžĐĞƉƚĨŽƌůŽƐƐŽƌĚĂŵĂŐĞĂƌŝƐŝŶŐŽƵƚŽĨƚŚĞĂĐƚƐ͕ĞƌƌŽƌƐŽƌ
ŽŵŝƐƐŝŽŶƐŽĨ^ƵƉƉůŝĞƌ͘^ƵƉƉůŝĞƌƐŚĂůůŝŶǀŽŝĐĞƚŚĞWĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJĨŽƌĂŶLJƐƵĐŚůŽƐƐŽĨŽƌĚĂŵĂŐĞ
ƚŽ ƚŚĞ ŝŶǀĞŶƚŽƌLJ ĂŶĚͬŽƌ ŽƚŚĞƌ ƉĞƌƐŽŶĂů ƉƌŽƉĞƌƚLJ ůŽĐĂƚĞĚ ŝŶ ƚŚĞKŶ ^ŝƚĞ ^ƚŽƌĞ;ƐͿ͕ ĂŶĚ ƚŚĞ
Participating Entity shall pay such invoiced amount to Supplier in accordance with the payment
ƚĞƌŵƐƐĞƚĨŽƌƚŚŚĞƌĞŝŶ͘
(d) Personnel. Supplier shall provide all personnel necessary to provide the Solutions. With
ƌĞƐƉĞĐƚƚŽƐƵĐŚƉĞƌƐŽŶŶĞů͕^ƵƉƉůŝĞƌĂŐƌĞĞƐƚŽĚŝƐĐƵƐƐǁŝƚŚĂŶĚͬŽƌĚŝƐĐŝƉůŝŶĞĂŶĞŵƉůŽLJĞĞĨŽƌ
ǀŝŽůĂƚŝŽŶƐŽĨůĂǁŽƌƉŽůŝĐLJ͘/ŶƚŚĞĐĂƐĞƚŚĂƚWĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJŝƐĐŽŶĐĞƌŶĞĚabout the detrimental
ĞĨĨĞĐƚƐŽĨĂŶĞŵƉůŽLJĞĞ͛ƐĂĐƚŝŽŶƐ͕^ƵƉƉůŝĞƌǁŝůůǁŽƌŬŝŶŐŽŽĚĨĂŝƚŚǁŝƚŚƚŚĞWĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJƚŽ
resolve the problem.
(e) &ůĞĞƚ ŚĂŶŐĞƐ͘ WĂƌƚŝĐŝƉĂƚŝŶŐ ŶƚŝƚLJ ƐŚĂůů ƉƌŽǀŝĚĞ ŝŶĨŽƌŵĂƚŝŽŶƌĞŐĂƌĚŝŶŐ ĨůĞĞƚ
ĐŚĂŶŐĞƐƚŽ^ƵƉƉůŝĞƌĂƐƐŽŽŶĂƐƉŽƐƐŝďůĞ͘&ůĞĞƚĐŚĂŶŐĞƐŝŶĐůƵĚĞďƵƚĂƌĞŶŽƚůŝŵŝƚĞĚƚŽƚŚĞƌĞŵŽǀĂů
ŽĨƚLJƉĞƐŽĨǀĞŚŝĐůĞƐĨƌŽŵƚŚĞĨůĞĞƚĂŶĚƚŚĞĂĚĚŝƚŝŽŶŽĨŶĞǁǀĞŚŝĐůĞƐƚŽƚŚĞĨůĞĞƚ͘
ϲ͘ dĞƌŵŝŶĂƚŝŽŶ.
(a) Either Supplier or Participating Entity may terminate this Participating Addendum (i) in the event
ƚŚĂƚƚŚĞŽƚŚĞƌƉĂƌƚLJĨĂŝůƐŽƌƌĞĨƵƐĞƐƚŽƉĂLJĂŶLJĂŵŽƵŶƚƐĚƵĞƵŶ ĚĞƌƐƵĐŚĂŐƌĞĞŵĞŶƚ͖;ŝŝͿŝŶƚŚĞĞǀĞŶƚ
ƚŚĂƚƚŚĞŽƚŚĞƌƉĂƌƚLJĨĂŝůƐŽƌƌĞĨƵƐĞƐƚŽƉĞƌĨŽƌŵĂŶLJŽƚŚĞƌŽďůŝŐĂƚŝŽŶ ƌĞƋƵŝred under such
ĂŐƌĞĞŵĞŶƚ͕ĂŶĚƐƵĐŚĨĂŝůƵƌĞŽƌƌĞĨƵƐĂůĐŽŶƚŝŶƵĞƐĨŽƌƚŚŝƌƚLJ;ϯϬͿĚĂLJƐĂĨƚĞƌǁƌŝƚƚĞŶŶŽƚŝĐĞƚŚĞƌĞŽĨ͖
Žƌ;ŝŝŝͿŝŶƚŚĞĞǀĞŶƚƚŚĂƚƚŚĞŽƚŚĞƌƉĂƌƚLJĨŝůĞƐĂŶLJďĂŶŬƌƵƉƚĐLJƉĞƚŝƚŝŽŶ͕ŚĂƐĂŶLJďĂŶŬƌƵƉƚĐLJƉĞƚŝƚŝŽŶ
ĨŝůĞĚĂŐĂŝŶƐƚŝƚ͕ŵĂŬĞƐĂŶLJĂƐƐŝŐŶŵĞŶƚŽĨŝƚƐĂƐƐĞƚƐĨŽƌƚŚĞďĞŶĞĨŝƚŽĨĐƌĞĚŝƚŽƌƐ͕ŽƌĂĚŵŝƚƐŝŶǁƌŝƚŝŶŐ
its inability to pay its debts as they become due.
(b) /ŶĂĚĚŝƚŝŽŶƚŽƚŚĞƌŝŐŚƚƐƐĞƚĨŽƌƚŚŝŶSection 6(a) above, Participating Entity may terminate this
WĂƌƚŝĐŝƉĂƚŝŶŐĚĚĞŶĚƵŵĨŽƌŝƚƐĐŽŶǀĞŶŝĞŶĐĞŽŶƚŚŝƌƚLJ;ϯϬͿĚĂLJƐ͛ǁƌŝƚƚĞŶŶŽƚŝĐĞ͘>ŝŬĞǁŝƐĞ͕^ƵƉƉůŝĞƌ
ŵĂLJƚĞƌŵŝŶĂƚĞƚŚŝƐWĂƌƚŝĐŝƉĂƚŝŶŐĚĚĞŶĚƵŵĨŽƌŝƚƐĐŽŶǀĞŶŝĞŶĐĞŽŶƐŝdžƚLJ;ϲϬͿĚĂLJƐ͛ǁƌŝƚƚĞŶŶŽƚŝĐĞ͘
(c) Supplier may terminate the Participating Addendum between Supplier and a Participating Entity or
any other agreement executed by Supplier and a Participating Entity immediately in the event that
ƚŚĞWĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJ͛ƐƉƌĞŵŝƐĞƐĂƌĞĚĂŵĂŐĞĚďLJĂŶLJĐĂƐƵĂůƚLJ͕ŽƌƐƵĐŚƉŽƌƚŝŽŶŽĨƚŚĞƉƌĞŵŝƐĞƐŝƐ
ĐŽŶĚĞŵŶĞĚ ďLJ ĂŶLJ ůĞŐĂůůLJ ĐŽŶƐƚŝƚƵƚĞĚ ĂƵƚŚŽƌŝƚLJ͕ ƐƵĐŚ ĂƐ ǁŝůů ŵĂŬĞ ƚŚĞ WĂƌƚŝĐŝƉĂƚŝŶŐ ŶƚŝƚLJ͛Ɛ
ƉƌĞŵŝƐĞƐƵŶƵƐĂďůĞĨŽƌƚŚĞKŶ^ŝƚĞ^ƚŽƌĞ;ƐͿŝŶƚŚĞƌĞĂƐŽŶĂďůĞũƵĚŐŵĞŶƚŽĨ^ƵƉƉůŝĞƌ͘
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(d) Upon termination, expiration, or non-ƌĞŶĞǁĂůŽĨƚŚŝƐWĂƌƚŝĐŝƉĂƚŝŶŐĚĚĞŶĚƵŵ͕^ƵƉƉůŝĞƌƐŚĂůůŚĂǀĞ
ƚŚĞŽƉƚŝŽŶƚŽƌĞƋƵŝƌĞƚŚĞWĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJƚŽƉƵƌĐŚĂƐĞĂůůŶŽŶ-NAPA branded inventory owned
by Supplier and located in the On Site Store(s) at SuppliĞƌ͛Ɛ KŶ ^ŝƚĞ ^ƚŽƌĞ͛Ɛ ĐƵƌƌĞŶƚ ƉƌŽĚƵĐƚ
ĂĐƋƵŝƐŝƚŝŽŶĐŽƐƚ͕ĂŶĚƚŚĞWĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJƐŚĂůůŚĂǀĞƚŚĞŽƉƚŝŽŶƚŽƉƵƌĐŚĂƐĞĂůůEWďƌĂŶĚĞĚ
inventory, owned by Supplier and located in the On Site Store(s) at Current NAPA Jobber
ĐƋƵŝƐŝƚŝŽŶŽƐƚ͘hƉŽŶWĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJ͛ƐƌĞƋƵĞƐƚ͕^ƵƉƉůŝĞƌƐŚĂůůƉƌŽǀŝĚĞƚŚĞWĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJ
ǁŝƚŚĂůŝƐƚŝŶŐŽĨĂůůEWĂŶĚŶŽŶ-NAPA branded inventory owned by Supplier and located in the
On Site Store(s).
(e) Upon any termination, expiration or non-ƌĞŶĞǁĂů ŽĨ ƚŚĞ WĂƌƚŝĐŝƉĂƚŝŶŐ ĚĚĞŶĚƵŵ ďĞƚǁĞĞŶ
Supplier and a Participating Entity or any other agreement executed by Supplier and a Participating
ŶƚŝƚLJ͕ĂůůĚƵƚŝĞƐ͕ƌĞƐƉŽŶƐŝďŝůŝƚŝĞƐĂŶĚŽƚŚĞƌŽďůŝŐĂƚŝŽŶƐŽĨĞĂĐŚƉĂƌƚLJƐŚĂůůƚĞƌŵŝŶĂƚĞ͕ĞdžĐĞƉƚĨŽƌƚŚĞ
ƉĂLJŵĞŶƚŽĨĂŶLJĂŵŽƵŶƚƐĚƵĞĂŶĚŽǁŝŶŐƚŽ^ƵƉƉůŝĞƌĂƚƚŚĞƚŝŵĞŽĨƚĞƌŵŝŶĂƚŝŽŶ͕ĞdžƉŝƌĂƚŝŽŶ͕ŽƌŶŽŶ-
ƌĞŶĞǁĂů͘ĂĐŚƉĂƌƚLJƐŚĂůůŝŵŵĞĚŝĂƚĞůLJƌĞƚƵƌŶƚŽƚŚĞŽƚŚĞƌƉĂƌƚLJĂůůĞƋƵŝƉŵĞŶƚ͕ƐŽĨƚǁĂƌĞ͕ŬƐ͕
records, tools and anLJŽƚŚĞƌƉĞƌƐŽŶĂůƉƌŽƉĞƌƚLJŽƌŝŶĨŽƌŵĂƚŝŽŶŽǁŶĞĚďLJƚŚĞŽƚŚĞƌƉĂƌƚLJƚŚĂƚĂƌĞ
ŝŶƐƵĐŚƉĂƌƚLJ͛ƐƉŽƐƐĞƐƐŝŽŶ͘dŚĞWĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJƐŚĂůůĂůůŽǁ^ƵƉƉůŝĞƌƚŽĂĐĐĞƐƐĂŶĚĞŶƚĞƌŝŶƚŽƚŚĞ
KŶ^ŝƚĞ^ƚŽƌĞůŽĐĂƚŝŽŶ;ƐͿƚŽƌĞŵŽǀĞĂůůĞƋƵŝƉŵĞŶƚĂŶĚŽƚŚĞƌŝƚĞŵƐŽĨƉĞƌƐŽŶĂů property owned by
^ƵƉƉůŝĞƌǁŝƚŚŽƵƚďĞŝŶŐĚĞĞŵĞĚŐƵŝůƚLJŽĨƚƌĞƐƉĂƐƐŽƌĂŶLJŽƚŚĞƌǀŝŽůĂƚŝŽŶŽĨƚŚĞůĂǁ͘
ϳ͘ EŽƚŝĐĞƐ͘tŚĞŶĞǀĞƌĂŶLJŶŽƚŝĐĞ͕ĚĞŵĂŶĚŽƌƌĞƋƵĞƐƚŝƐƌĞƋƵŝƌĞĚŽƌƉĞƌŵŝƚƚĞĚŚĞƌĞƵŶĚĞƌ͕ƐƵĐŚŶŽƚŝĐĞ͕
ĚĞŵĂŶĚŽƌƌĞƋƵĞƐƚƐŚĂůůďĞŚĂŶĚ-delivered in person or sent by overnight mail through a reputable
ƐĞƌǀŝĐĞ͕ŽƌďLJĐĞƌƚŝĨŝĞĚŵĂŝů͕ƌĞƚƵƌŶƌĞĐĞŝƉƚƌĞƋƵĞƐƚĞĚ͕ƚŽƚŚĞĂĚĚƌĞƐƐĞƐƐĞƚĨŽƌƚŚďĞůŽǁ͗
ƐƚŽ^ƵƉƉůŝĞƌ͗
ƐƚŽWĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJ͗
ĂĐŚƐƵĐŚŶŽƚŝĐĞƐŚĂůůďĞĚĞĞŵĞĚĚĞůŝǀĞƌĞĚ;ŝͿŽŶƚŚĞĚĂƚĞŽĨƌĞĐĞŝƉƚŝĨĚĞůŝǀĞƌĞĚďLJŚĂŶĚŽƌŽǀĞƌŶŝŐŚƚ
ĐŽƵƌŝĞƌƐĞƌǀŝĐĞŽƌ;ŝŝͿŽŶƚŚĞĚĂƚĞƚŚƌĞĞ;ϯͿďƵƐŝŶĞƐƐĚĂLJƐĂĨƚĞƌĚĞƉŽƐŝƚŝŶŐǁŝƚŚƚŚĞhŶŝƚĞĚ^ƚĂƚĞƐ
WŽƐƚĂů^ĞƌǀŝĐĞŝĨŵĂŝůĞĚďLJƌĞŐŝƐƚĞƌĞĚŽƌĐĞƌƚŝĨŝĞĚŵĂŝů͘ŝƚŚĞƌƉĂƌƚLJŵĂLJĐŚĂŶŐĞŝƚƐĂĚĚƌĞƐƐƐƉĞĐŝĨŝĞĚ
ĨŽƌƚŚŝƐŶŽƚŝĐĞďLJŐŝǀŝŶŐƚŚĞŽƚŚĞƌƉĂƌƚLJĂƚůĞĂƐƚƚĞŶ;ϭϬͿĚĂLJƐǁƌŝƚƚĞŶŶŽƚŝĐĞŝŶĂĐĐŽƌĚĂŶĐĞǁŝƚŚƚŚŝƐ
Section 5.
ϴ͘ DŝƐĐĞůůĂŶĞŽƵƐ͘
(a) dŚĞƉƌŽǀŝƐŝŽŶƐŽĨƚŚŝƐWĂƌƚŝĐŝƉĂƚŝŶŐĚĚĞŶĚƵŵƐŚĂůůďĞďŝŶĚŝŶŐƵƉŽŶĂŶĚƐŚĂůůŝŶƵƌĞƚŽƚŚĞďĞŶĞĨŝƚ
ŽĨƚŚĞƉĂƌƚŝĞƐŚĞƌĞƚŽĂŶĚƚŚĞŝƌƌĞƐƉĞĐƚŝǀĞŽĨĨŝĐĞƌƐ͕ĚŝƌĞĐƚŽƌƐ͕ĞŵƉůŽLJĞĞƐ͕ƐƵĐĐĞƐƐŽƌƐĂŶĚĂƐƐŝŐŶƐ͘
EŽƚǁŝƚŚƐƚĂŶĚŝŶŐƚŚĞĨŽƌĞŐŽŝŶŐ͕ƚŚĞƌŝŐŚƚƐĂŶĚŽďůŝŐĂƚŝŽŶƐŽĨĞŝƚŚĞƌƉĂƌƚLJƚŽƚŚŝƐWĂƌƚŝĐŝƉĂƚŝŶŐ
Addendum may not be assiŐŶĞĚǁŝƚŚŽƵƚƚŚĞƉƌŝŽƌǁƌŝƚƚĞŶĐŽŶƐĞŶƚŽĨƚŚĞŽƚŚĞƌƉĂƌƚLJŚĞƌĞƚŽ͕
which consent shall not be unreasonably withheld.
(b) No amendment to this Participating Addendum shall be binding on either party hereto unless
ƐƵĐŚĂŵĞŶĚŵĞŶƚŝƐŝŶǁƌŝƚŝŶŐĂŶĚĞdžĞĐƵƚĞĚďLJďŽƚŚƉĂƌƚŝĞƐǁŝƚŚƚŚĞƐĂŵĞĨŽƌŵĂůŝƚLJĂƐƚŚŝƐ
Participating Addendum is executed.
(c) EŽĨĂŝůƵƌĞŽĨĞŝƚŚĞƌƉĂƌƚLJŚĞƌĞƚŽƚŽĞdžĞƌĐŝƐĞĂŶLJƉŽǁĞƌŐŝǀĞŶƐƵĐŚƉĂƌƚLJŚĞƌĞƵŶĚĞƌŽƌƚŽŝŶƐŝƐƚ
upon strict compliance by the other party to its obligations hereunder, and no custom or practice
ŽĨƚŚĞƉĂƌƚŝĞƐŝŶǀĂƌŝĂŶĐĞǁŝƚŚƚŚĞƚĞƌŵƐŚĞƌĞŽĨ͕ƐŚĂůůĐŽŶƐƚŝƚƵƚĞĂǁĂŝǀĞƌŽĨĞŝƚŚĞƌƉĂƌƚLJ͛ƐƌŝŐŚƚ
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ƚŽĚĞŵĂŶĚĞdžĂĐƚĐŽŵƉůŝĂŶĐĞǁŝƚŚƚŚĞƚĞƌŵƐŚĞƌĞŽĨ͘EŽƚǁŝƚŚƐƚĂŶĚŝŶŐƚŚĞƐĂŵĞ͕ŽŶůLJǁĂŝǀĞƌƐ
ŵĂĚĞŝŶǁƌŝƚŝŶŐƐŚĂůůďĞǀĂůŝĚĂŶĚĞŶĨŽƌĐĞĂďůĞ͘
(d) ůůŽďůŝŐĂƚŝŽŶƐŽĨĂƉĂƌƚLJƵŶĚĞƌƚŚŝƐWĂƌƚŝĐŝƉĂƚŝŶŐĚĚĞŶĚƵŵĂƌĞŝŵƉŽƐĞĚƐŽůĞůLJĂŶĚĞdžĐůƵƐŝǀĞůLJ
ĨŽƌƚŚĞďĞŶĞĨŝƚŽĨƚŚĞƉĂƌƚŝĞƐ͕ĂŶĚŶŽŽƚŚĞƌƉĞƌƐŽŶƐŚĂůů͕ƵŶĚĞƌĂŶLJĐŝƌĐƵŵƐƚĂŶĐĞƐ͕ďĞĚĞĞŵĞĚƚŽ
ďĞĂďĞŶĞĨŝĐŝĂƌLJŽĨƐƵĐŚŽďůŝŐĂƚŝŽŶƐ͘
(e) t,/>EKdWW>/>dKZ,^K&KE&/Ed/>/dzWZKs/^/KE^͕d,WZd/^,Zz
/^>/DEzKE^YhEd/>͕/E/Ed>͕/E/Zd͕yDW>Zz͕WhE/d/s͕KZ^W/>
D'^/EEztzZ>ddKd,/^WZd//Wd/E'EhD͕d,/ZKd,Zh^/E^^
Z>d/KE^,/W^͕KZd,dZE^d/KE^KEdDW>d,Z/E͘
;ĨͿ The parties hereto are independent contractors. Nothing in this Participating Addendum shall
ĐƌĞĂƚĞŽƌƐŚĂůůďĞĚĞĞŵĞĚƚŽĐƌĞĂƚĞĂŶLJĨŝĚƵĐŝĂƌLJƌĞůĂƚŝŽŶƐŚŝƉŽƌƚŚĞƌĞůĂƚŝŽŶƐŚŝƉŽĨƉƌŝŶĐŝƉĂůĂŶĚ
agent, partnership, joint venturers or any other similar or representative relationship between
the parties hereto.
(g) dŚŝƐWĂƌƚŝĐŝƉĂƚŝŶŐĚĚĞŶĚƵŵƐŚĂůůďĞĐŽŶƐƚƌƵĞĚĂŶĚŝŶƚĞƌƉƌĞƚĞĚƵŶĚĞƌƚŚĞůĂǁƐŽĨƚŚĞ^ƚĂƚĞŽĨ
ͺͺͺͺͺͺͺͺͺͺͺͺͺͺͺ͘
(h) This Participating Addendum may be executed in one or more counterparts and each counterpart
ƐŚĂůů͕ĨŽƌĂůůƉƵƌƉŽƐĞƐ͕ďĞĚĞĞŵĞĚĂŶŽƌŝŐŝŶĂů͕ďƵƚĂůůƐƵĐŚĐŽƵŶƚĞƌƉĂƌƚƐƐŚĂůůƚŽŐĞƚŚĞƌĐŽŶƐƚŝƚƵƚĞ
but one and the same instrument.
(i) /ŶƚŚĞĞǀĞŶƚĂŶLJƉĂƌƚŽĨƚŚŝƐWĂƌƚŝĐŝƉĂƚŝŶŐĚĚĞŶĚƵŵƐŚĂůůďĞĨŝŶĂůůLJĚĞƚĞƌŵŝŶĞĚďLJĂĐŽƵƌƚŽĨůĂǁ
ƚŽďĞŝůůĞŐĂůŽƌƵŶĞŶĨŽƌĐĞĂďůĞĨŽƌĂŶLJƌĞĂƐŽŶ͕ƚŚĞŶƚŚĂƚŝůůĞŐĂůŽƌƵŶĞŶĨŽƌĐĞĂďůĞƉĂƌƚƐŚĂůůďĞ
ƐĞǀĞƌĞĚĨƌŽŵƚŚĞWĂƌƚŝĐŝƉĂƚŝŶŐĚĚĞŶĚƵŵ͕ĂŶĚƚŚĞƌĞŵĂŝŶŝŶŐƚĞƌŵƐƐŚĂůůĐŽŶƚŝŶƵĞŝŶĨƵůůĨŽƌĐĞ
ĂŶĚĞĨĨĞĐƚ͘
(j) /ŶƚŚĞĞǀĞŶƚŽĨĂĐŽŶĨůŝĐƚďĞƚǁĞĞŶƚŚĞ^ŽƵƌĐĞǁĞůůŽŶƚƌĂĐƚĂŶĚƚŚŝƐWĂƌƚŝĐŝƉĂƚŝŶŐĚĚĞŶĚƵŵ͕ƚŚŝƐ
Participating Addendum shall control.
(k) tŚĞŶĞǀĞƌƉĞƌĨŽƌŵĂŶĐĞďLJWĂƌƚŝĐŝƉĂƚŝŶŐŶƚŝƚLJŽƌ^ƵƉƉůŝĞƌŽĨĂŶLJŽĨƚŚĞŝƌƌĞƐƉĞĐƚŝǀĞŽďůŝŐĂƚŝŽŶƐ
;ŽƚŚĞƌƚŚĂŶƚŚĞŽďůŝŐĂƚŝŽŶƚŽŵĂŬĞƉĂLJŵĞŶƚŽĨŵŽŶĞLJĚƵĞŚĞƌĞƵŶĚĞƌͿŝƐƐƵďƐƚĂŶƚŝĂůůLJƉƌĞǀĞŶƚĞĚ
ďLJƌĞĂƐŽŶŽĨĂŶLJĂĐƚŽĨ'ŽĚ͕ŽƚŚĞƌŝŶĚƵƐƚƌŝĂůŽƌƚƌĂŶƐƉŽƌƚĂƚŝŽŶ ĚŝƐƚƵƌďĂŶĐĞ͕ĨŝƌĞ͕ĨůŽŽĚƐ͕ƌŝŽƚƐ͕ĂĐƚƐ
ŽĨĞŶĞŵŝĞƐ͕ŶĂƚŝŽŶĂůĞŵĞƌŐĞŶĐŝĞƐ͕ƉĂŶĚĞŵŝĐƐ͕ŽƌďLJĂŶLJŽƚŚĞƌĐĂƵƐĞŶŽƚǁŝƚŚŝŶƚŚĞƌĞĂƐŽŶĂďůĞ
ĐŽŶƚƌŽůŽĨƐƵĐŚƉĂƌƚLJĂŶĚŶŽƚŽĐĐĂƐŝŽŶĞĚďLJŝƚƐŶĞŐůŝŐĞŶĐĞ͕ƚŚĞŶƐƵĐŚƉĞƌĨŽƌŵĂŶĐĞƐŚĂůůďĞ
ĞdžĐƵƐĞĚĂŶĚƚŚĞƉĞƌĨŽƌŵĂŶĐĞŽĨƐƵĐŚ ŽďůŝŐĂƚŝŽŶƐƐŚĂůůďĞƐƵƐƉĞŶĚĞĚĨŽƌƚŚĞĚƵƌĂƚŝŽŶŽĨƐƵĐŚ
ƉƌĞǀĞŶƚŝŽŶĂŶĚĨŽƌĂƌĞĂƐŽŶĂďůĞƚŝŵĞƚŚĞƌĞĂĨƚĞƌ͖ƉƌŽǀŝĚĞĚƚŚĂƚƚŚĞĨŽƌĞŐŽŝŶŐƐŚĂůůŶŽƚĂƉƉůLJƚŽ
ŽďůŝŐĂƚŝŽŶƐƌĞůĂƚŝŶŐƚŽƚŚĞƉĂLJŵĞŶƚŽĨŵŽŶĞLJ͘
(l) dŚŝƐWĂƌƚŝĐŝƉĂƚŝŶŐĚĚĞŶĚƵŵĂŶĚƚŚĞ^ŽƵƌĐĞǁĞůůŽŶƚƌĂĐƚĐŽŶƐƚŝƚƵƚĞƐƚŚĞĞŶƚŝƌĞĂŐƌĞĞŵĞŶƚŽĨ
the parties hereto and no prior representation, inducement, promise or agreement, oral or
ǁƌŝƚƚĞŶ͕ďĞƚǁĞĞŶƚŚĞƉĂƌƚŝĞƐŶŽƚĞŵďŽĚŝĞĚŚĞƌĞŝŶƐŚĂůůďĞŽĨĂŶLJĨŽƌĐĞĂŶĚ ĞĨĨĞĐƚ͖ŚŽǁĞǀĞƌ͕ƚŚĞ
rights and remedies set out in this Participating Addendum are cumulative and in addition to (and
ŶŽƚŝŶůŝĞƵŽĨͿĂŶLJƐŝŵŝůĂƌƌŝŐŚƚƐŽƌƌĞŵĞĚŝĞƐĂǀĂŝůĂďůĞƚŽƉĂƌƚŝĞƐŝŶŽƚŚĞƌĐŽŶƚƌĂĐƚƐ͕ĂŐƌĞĞŵĞŶƚƐ͕
ŽƌƚŚƌŽƵŐŚůĂǁŽƌĞƋƵŝƚLJ͘
^/'EdhZ^KE&K>>Kt/E'W'
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/E t/dE^^ t,ZK&, the parties have executed this Participating
ĚĚĞŶĚƵŵĂƐŽĨƚŚĞĨĨĞĐƚŝǀĞĂƚĞ͘
GENUINE PARTS COMPANY
LJ͗
EĂŵĞ͗
dŝƚůĞ͗
[NAME OF PARTICIPATING ENTITY]
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Bid Number: RFP 090624 Vendor Name: Integrated Business Solutions
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Bid Number: RFP 090624 Vendor Name: Integrated Business Solutions
94 Web-based solutions and knowledge-based professional
services
Yes
No
Web-based and in
person training is
available. A full list of all
courses available have
been added to the
documents portion of
this RFP. (2024 Shop
Training)
*
95 Training, consultative, and
administrative or technical
support services related to
the delivery of the solutions
offered in or .
above
Yes
No
We are dedicated to
helping productivity in
the shop through shop
training, IT support and
other consulting efforts.
NAPA IBS has tools to
keep the
government/education
fleet technicians and
fleet managers on the
cutting edge of operating
their fleets.
Technician Training -
NAPA IBS Exclusive
• NAPA Exclusive:
Online technician skills
assessment
• NAPA Training
Exclusive: Over 200
online tech training
modules
• NAPA Training
Exclusive: Over 50 on-
site professional training
instructor-led classes
• ASE test preparation
for shop technicians and
shops striving for ASE
Blue Seal Certification
Technology & Innovation
Support
• Dedicated NAPA IBS
Integrations Team
• Local Operational
Success Managers
• Shop Technology
Consulting
• Fast support on all
technology related items
•Stockroom
Optimization &
Construction
• Stockroom schematics
and layout consulting
• Shelving and storage
provisions
• Construction project
facilitation
• Location expansions
and consolidations
*
Exceptions to Terms, Conditions, or Specifications Form
Only those Proposer Exceptions to Terms, Conditions, or Specifications that have been accepted by Sourcewell have been
incorporated into the contract text.
Page 264 of 322
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