HomeMy WebLinkAboutOrdinance 1005 not passed
ORDINANCE
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No.1 (jf)5 -~ ,"
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AN ORDINANCE PROVIDING FOR THE ISSUANCE OF
A NON-EXCLUSIVE FRANCHISE TO INSTALL, OPERATE
AND MAINTAIN COMMUNITY ANTENNA TELEVISION
SYSTEMS (CATV) AND OPERATE IN, UNDER, OVER,
ALONG, ACROSS AND UPON THE STREETS, LANES,
AVENUES, SIDEWALKS, ALLEYS, BRIDGES AND
HIGHWAYS AND OTHER PUBLIC PLACES WITHIN
THE INCORPORATED LIMITS OF OCOEE,
FLORIDA, AND SUBSEQUENT ADDITIONS THERETO;
PROVIDING FOR INCLUSION IN OCOEE CODE:
PROVIDING FOR DEFINITIONS, PROVIDING FOR
SEVERABILITY, AND EFFECTIVE DATE, PENALTY,
LIABILITY AND TRANSFERABLE RIGHTS AND DUTIES:
PROVIDING FOR FRANCHISING: PROVIDING FOR THE
CONSTRUCTION AND INSTALLATION OF CATV SYSTEMS:
PROVIDING FOR LIABILITY AND INDEMNIFICATION BY
GRANTEE: PROVIDING FOR SIGNAL QUALITY REQUIRE-
MENTS AND TECHNICAL SPECIFICATIONS: PROVIDING
FOR SERVICE QUALITY, PROVIDING FOR PUBLIC
SERVICE RIGHTS: PROVIDING FOR REPORTS TO BE
FILED AND RECORDS TO BE INSPECTED: PROVIDING
FOR TERMINATION: PROVIDING FOR FEES TO BE PAID
TO OCOEE: PROVIDING FOR RIGHT OF GRANTEE TO
PROMULGATE RULES, REGULATIONS, TERMS AND
CONDITIONS TO CONDUCT ITS BUSINESS: PROVIDING
FOR PROHIBITED ACTIVITIES BY GRANTEE: PROVIDING
FOR TRANSFER OF GRANTEE'S PLANT OR SYSTEM:
PROVIDING FOR REVIEW OF ORDERS AND DECISIONS
OF THE CITY COUNCIL: PROVIDING FOR AMENDMENTS
TO ORDINANCE.
BE IT ORDAINED BY THE CITY COUNCIL OF THE CITY OF OCOEE,
FLORIDA:
SECTION 1.
TITLE AND PURPOSE
1.1 Short Title. This ordinance shall be
known and may be cited as "The City of Ocoee Community
Antenna Television (CATV) Franchise Ordinance."
1.2 Purpose. This ordinance is enacted
under the home rule power of the City for the purpose of
providing necessary regulations, conditions and provisions
which shall apply:
(a) to granting and issuance of nonexclusive
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franchises for the installation, operation and maintenance
of community antenna television systems (CATV) within the
City limits of the The City of Ocoee; and,
(b) to provide reasonable and suitable
protection and control over the use of City-owned easements
and rights-of-way by CATV franchisees; all in the interest
of the public health, safety and welfare of the citizens and
inhabitants of The City of Ocoee, Florida.
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SECTION 2. DEFINITIONS. For the purpose of
this ordinance, the following terms, phrases, words and
their derivations shall have the meaning given herein unless
the context clearly indicates that another meaning is
intended. When not inconsistent with the context, words
used in the present tense include the future, words in the
Plural number includes the singular number, and words in the
singular number include the plural.
2.1 "Access Channel" means (A) channel capacity
designated for public educational, or governmental use; and
(B) facilities and equipment for the use of such channel
capacity.
2.2 "Basic Service" means any service tier which
includes the retransmission of local television broadcast
signals.
2.3 "Cable Channel" or "channel" means a portion
of the electromagnetic frequency spectrum which is used in a
cable system and which is capable of delivering a television
channel (as television channel is defined by the Commission
by regulation).
2.4 "Cable Mile" means a linear mile of cable as
measured on the street or easement parallel to the plant,
but not to include non-standard line extensions or standard
and non-standard drops.
2.5 "Cable Service" means (A) the one-way
transmission to subscribers of (i) video programming, or
(ii) other programming services, and (B) subscriber
interaction, if any, which is required for the selection of
such video programming or other programming services.
2.6 "Cable System" means a facility consisting of
a set of closed transmission paths and associated signal
generation, reception, and control equipment that is
designed to provide cable service which includes video
programming and which is provided to multiple subscribers
within a community, but such term does not include (A) a
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facility that serves only to retransmit the television
signals of one or more television broadcast stations:
(B) a facility that serves only subscribers in one or more
multiple unit dwellings under common ownership, control or
management, unless such facility or facilities uses any
public right-of-way; (C) a facility of a common carrier
which is subject in whole or in part, to the rules and
regulations of the FCC except that such facility shall be
considered a cable system to the extent such facility is
used in the transmission of video programming directly to
subscribers; or (D) any facilities of any electric utility
used solely for operating its electrical utility systems.
2.7 "City" means the City of Ocoee, Florida.
2.8 "Converter" means an electronic device which
converts signals not susceptible to reception by the
television receiver of the subscriber to a signal which is
susceptible of reception, and by an appropriate channel
selector also permits the subscriber to view all signals
delivered at designated dial locations.
2.9 "FCC" means the Federal Communications
Commission, or its designee, or any successor to the powers
of the FCC.
2.10 "FCC Approval" means any necessary
authorization by the FCC to operate a CATV system in the
City pursuant to the Communications Act of 1934, as amended,
and all applicable FCC regulations.
2.11 "Franchise" means the nonexclusive
authorization granted hereunder by the City to install,
operate and maintain a CATV system upon the streets, public
ways and places of the City.
2.12 "Franchisee" means the person granted a CATV
franchise or anyone who succeeds the person in accordance
with the provisions of this franchise ordinance.
2.13 "Gross Receipts" means all revenue derived
and collected from the supplying of regular subscriber
service, that is, monthly service charges, installation
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charges, disconnect and reconnect fees, fees derived and
collected from public access and origination channels, all
revenues received by the franchisee for pay-per-View, leased
channels, premium channels, Pay television, and other
equipment and services provided to subscribers by the cable
system via its distribution facilities, less paYments made
to program suppliers. Gross receipts shall not include
sales taxes or franchise fees received from subscribers.
However, franchise fees shall be limited only to the amount
received exclusively from operation of said CATV system in
the City of Ocoee.
2.14 "Conunercial Use Channel" means a video
and/or audio or data channel which the franchisee may make
available on terms for conunercial use by persons
unaffiliated with the franchise for the purpose of
transmitting progranuning, providing services, or exchanging
information.
2.15 "Local Origination Progranuning" means
progranuning that is either produced by the franchisee or is
obtained from another source for transmission on the
franchisee's public access channels.
2.16 "May" is permissive.
2.17 "Pay Television" means the delivery over the
cable system of video signals to subscribers for a fee or
charge (over and above the charge for basic or tiered
service) on a per program, per channel or other subscription
basis.
2.18 "Person" means any individual, partnership,
joint venture, association, firm, corporation, club, society
or other legally recognized entity, whether for profit or
not for profit.
2.19 "Property of Franchisee" means all the
property owned, installed, or used by a franchisee in the
operation of a cable system in the City under the authority
of a franchise granted pursuant to this ordinance.
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2.20 "Public Notice" means publication of notice
of the time, place and purpose of a hearing at least twice
in a newspaper of general circulation in the City of Ocoee
with the first publication not less than fourteen (14) days
prior to the hearing and the second to be not less than five
(5) days prior to the hearing.
2.21 "Public Street" means the surface of and the
space above and below any street, terrace, avenue, road,
highway, freeway, bridge, land, path, alley, court,
sidewalk, parkway, drive, boulevard, or other public way,
now laid out or dedicated, and all extensions thereof and
all additions thereto, within the City limits of Ocoee.
2.22 "Public Works Director" means the Public
Works Director of Ocoee, Florida, or his designee, or any
successor to the power of the Public Works Director.
2.23 "Residential Subscriber" means a subscriber
who receives any cable television service in an individual
dwelling unit or multiple unit dwelling.
2.24 "School" means any institution of the
Seminole County Public School System in the city limits of
Ocoee or any duly accredited state operated local college or
university within the city limits of Ocoee.
2.25 "Service" means any subscriber service,
whether or not originated by the franchisee which is
transmitted on any channel.
2.26 "Service Tier" means a category of cable
service or other services provided by a cable operator and
for which a separate rate is charged by the cable operator.
2.27 "Shall" and "Will" are mandatory, not merely
directive.
2.28 "Signal" means any transmission of radio
frequency energy or of optical information.
2.29 "Subscriber" means any person or entity
receiving for any purpose any service.
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SECTION 3. FRANCHISING PROVISIONS
3.1 Franchise Required.
(a) Any individual, partnership, corporation or
other entity desiring to install and operate any cable
television system within the City Limits of Ocoee shall
apply to the Council for a franchise pursuant to this
ordinance. The issuance of a franchise pursuant to this
ordinance shall allow the franchisee to install, construct,
maintain and operate a cable system of origination,
transmission and distribution of electronic signals
including, but not limited to installation along, under,
over, through, across and upon the public rights-of-way in
accordance with the additional requirements of this
ordinance throughout the area which is described in the
franchise agreement and for which approval has been
received.
(b) Any individual, partnership, corporation or
other entity desiring to install and operate any cable
television system within the City Limits of Ocoee shall
apply to the Council for a permit, granting the privilege to
install, construct, maintain and operate a cable system of
origination transmission and distribution of electronic
signals along, under, over, through, across and upon the
public rights-of-way under the jurisdiction of the City in
accordance with such rules and regulations as shall be
recommended by the City Engineer and approved by the
Council.
3.2 Franchise Award
Nonexclusive franchises may be awarded by the City
Council for all or any portion of the City to applicants
upon a finding that such award is consistent with the public
interest, furthers the goal of providing efficient cable
service to all residents of the City of Ocoee and does
not result in material abuse of City streets, easements and
rights-of-way. The City shall adopt by resolution such
application and other administrative procedures and fees as
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are deemed necessary and desirable for efficient
administration of this ordinance.
3.3 License Application Procedure: Information
Required.
All applications to construct, operate, or
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maintain any cable system within the city limits or to
traverse any portion of the city for the transmitting or
conveying of such service elsewhere, shall be filed with the
Councilor such office of the City as it shall designate by
resolution, and each such application shall set forth,
contain, or be accompanied by the following:
(a) The name, address and telephone number of the
applicant.
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(b) A detailed statement of the corporate or
other business entity organization of the applicant,
including but not limited to the following:
(1) The names and business addresses of all
general partners and corporate officers of the applicant.
(2) The names and business addresses of all
persons and entities having, controlling, or being entitled
to have or control fifteen percent (15%) or more of the
ownership of the applicant and the respective ownership
share of each person or entity.
(3) The names and addresses of any parent or
subsidiary of the applicant and of any other business entity
owning or controlling in whole or in part or owned or
controlled in whole or in part by the applicant.
(5) A detailed and complete financial
statement of the applicant, prepared by a certified public
accountant, for the fiscal year immediately preceding the
date of the application hereunder, or a letter or other
acceptable evidence in writing from a responsible lending
institution or funding source, addressed to both the
applicant and the City, setting forth a clear statement of
its intent as a lending institution or funding source to
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provide whatever capital shall be required by the applicant
to construct and operate the proposed system in the city.
(6) A statement identifying by place and
date, any other cable television franchise(s) awarded to the
applicant; the status of said franchise(s) with respect to
completion thereof.
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(c) A detailed description of the proposed plan
of operation of the applicant.
(1) A detailed statement describing the
actual equipment and operational standards proposed by the
applicant.
(d) An application fee in a sum to be established
by the City Council by resolution shall be in the form of
cash, certified or cashier's check, or money order, to pay
the costs of studying, investigating, and otherwise
processing such application, which shall not be returnable
or refundable in whole or in part.
3.4 Public Hearing on Applications.
(a) Upon receipt of an application for a
franchise submitted under the provisions of this article,
the Council shall publish once a week for three (3)
consecutive weeks in a paper of general circulation in the
City of Ocoee a notice of consideration of a CATV franchise.
Said notice shall name the applicant, describe the proposed
service area, invite the filing of an application under the
provisions of this article by all persons interested in
establishing a cable system in the proposed service area,
invite objections to the establish-
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ment of a cable system in the proposed service area from
existing cable systems and the general public and set a time
and date certain, at least twenty-five (25) days from the
date of the first publication or the notice, for a public
hearing on all applications filed for the establishment of a
cable system in said proposed service area and for all
objections to the establishment of such cable system.
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(b) The initial application and all subsequent
applications received prior to the public hearing shall be a
matter of public record. Any application may be amended in
writing at any time prior to the time and date of the public
hearing. No amendments to filed applications, oral or
written, and no new applications shall be received after the
time and date set for the public hearing. The public
hearing may be continued from time to time and from place to
place as determined to be necessary by the Council.
3.5 Issuance of Franchise
(a) The Council may issue one (1) or more
franchises from the applications filed and considered at a
public hearing after taking into consideration the following
factors:
(1) The financial stability of the applicant
and the ability of the applicant to make the necessary
investment to erect, operate and maintain the proposed cable
system.
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(2) The quality and technical reliability of
the proposed system based upon the proposed plan of
construction and the method of distribution of signals.
(3) The experience of the applicant in the
erection, operation and maintenance of a cable system.
(4) The potential of disruption of future
service by destructive competition because of the presence
of too many competing companies based upon the number of
potential subscribers in the proposed service areas.
(5) The desirability and feasibility of
granting additional rights and privileges to use the
streets, alleys, public ways and public places of the City
and the method of placement of the necessary wires, poles,
cables, underground conduits, conductors and fixtures to
operate and maintain the proposed system.
(6) The location and type of permanent
facilities proposed to be constructed for such cable system.
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(b) In considering the desirability of an
additional or expanded cable operator, the City Council
shall balance the desirability to promote competition in the
cable television industry so as to promote (1) the provision
of high-quality cable services at the lowest economic cost
and (2) a diversity of information against the (1) ability
of the City to regulate multiple cable operators and
services, (2) disruption of public and private property by
multiple cable operators, (3) economic viability of cable
operators so as to make available high-quality cable
services to the greatest number of Ocoee residents at
the lowest economically feasible cost.
(c) The Council shall notify in writing all
applicants of its decision within thirty (30) days from the
adjournment of said public hearing. Said notice shall
specify the aforementioned factors that were determinative
of its decision. All of the statements and declarations
contained in the application shall be incorporated as
conditions and material representations of any franchise
that is issued by the Council, and the breach of any of such
conditions and representations shall constitute cause for
termination of the franchise by the Council.
3.6 Term and Termination of Franchise
(a) No franchise shall be issued for a term
longer than fifteen (15) years. All current CATV franchise
agreements shall remain in effect until their respective
date of expiration. However, any franchisee holding a
current franchise under any previous ordinance may file for
a renewal of its franchise pursuant to this ordinance and
may have its franchise renewed for a period not to exceed
fifteen (15) years pursuant to the terms and provisions of
this ordinance.
3.7 Effective Date of Franchise
(a) Any franchise granted pursuant to the
provisions of this ordinance shall become effective as
provided herein.
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(b) Within thirty (30) calendar days after the
awarding of a franchise, or within such extended period of
time as the Council in its discretion may authorize, the
franchisee shall file with the Council its written
acceptance of the franchise, together with the insurance
policies and bonding required by Sections 13 and 14 hereof
respectively, and its agreement to be bound by and to comply
with all requirements pursuant to the provisions of this
section or the franchise. Such acceptance and agreement
shall be acknowledged by the franchisee before a notary
public, and shall in form and content be satisfactory to and
approved by the Council.
3.8 Business Authorization
Any franchise granted pursuant to the provisions
of this section shall authorize and permit the franchisee to
engage in the business of operating and providing a cable
system in all or a portion of the City, and for that
purpose, subject to the approval of the City Engineer, to
erect, install, construct, repair, replace, reconstruct,
maintain and retain in, on, over, under, upon, across and
along any public right-of-way or street, such poles, wires,
cable, conductors, ducts, conductors, ducts, conduits,
vaults, manholes, amplifiers, appliances, attachments, and
other property as may be necessary and appurtenant to the
cable system; (and in addition, subject to the approval of
the Public Works Director so to use, operate, and provide
similar facilities or properties to use, operate, and
provide similar facilities or properties rented or leased
from other persons, including but not limited to any public
utility or other franchisee furnished or permitted to do
business in the City.)
3.9 Changes to Franchise Terms and Conditions
Without prior approval of the Council, no changes
in the terms of any franchise may be made, other than as
specifically provided herein.
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3.10 Franchise Fee
(a) The franchisee shall pay as a franchise fee
to the City the maximum percentage allowable by federal law,
up to a maximum of five percent (5%) of the franchisee's
gross receipts as defined herein or such greater percentage
as may from time to time be approved by State or Federal
law.
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(b) Franchise paYments are due at the end of each
calendar year. The percentage franchise fee paYments shall
be due and payable to the City within thirty (30) days after
the close of each calendar year following the effective date
of this franchise. All amounts which are not paid when due
and payable hereunder shall bear interest at the legal rate,
as defined in Florida Statutes, until paid.
(c) The City shall have the right and authority
to inspect the franchisee's revenue records under the
franchise and the right of audit and recomputation of any
and all amounts payable under this Section.
(d) No acceptance of paYment shall be construed
as a release or as an accord and satisfaction of any claim
the City may have for further operational sums payable under
this ordinance or for the performance of any other
obligation hereunder until barred by the Statute of Limita-
tions or until after three (3) years has passed from the
date of receipt of paYment, whichever may be shorter.
3.11 Franchise Restrictions
(a) Any franchise granted under this chapter
shall be nonexclusive.
(b) No privilege or exemption shall be granted or
conferred by any franchise granted under this chapter except
those prescribed herein.
(c) Any privilege claimed under any such
franchise by the franchisee in any street or other public
property shall be subordinance to any other lawful occupancy
of the streets or other public property.
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(d) Any such franchise shall be a privilege to be
held in personal trust by the original grantee. Any
transfer or assignment shall be made only with the prior
written consent of the City.
(e) Any franchise granted hereunder, shall be in
lieu of any and all other rights, privileges, powers,
immunities, and authorities owned, possessed, controlled, or
exercisable by franchisee, or any successor to any interest
of franchisee of or pertaining to the construction,
operation or maintenance of any cable system in the City.
3.12 Application Fee
(a) Each original, renewal, or transfer
application submitted for a franchise under the provisions
of this article shall be accompanied by an application fee
in an amount determined by Resolution of the Council, to pay
for the cost of evaluating said application for conformity
with the provisions and conditions of this article.
(b) Each franchise holder filing an application
for expansion of its designated franchise area shall pay
such application fee.
3.13 Renewal of Franchise
(a) During the 6-month period which begins with
the 36th month before the franchise expiration, the City may
on its own initiative, and shall at the request of the
franchisee, commence proceedings which afford the public in
the franchise area appropriate notice and participation for
the purpose of -
(1) identifying the future cable-related
community needs and interests; and
(2) reviewing the performance of the
franchisee under the franchise during the then current
franchise term.
(b) (1) Upon completion of a proceeding under
subsection (a), a franchisee seeking renewal of a franchise
may, on its own initiative or at the request of the City,
submit a proposal for renewal.
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(2) Any such proposal shall contain such
material as the City may require, including proposals for an
upgrade of the cable system.
(3) The City may establish a date by which
such proposal shall be submitted.
(c) (1) Upon submittal by a franchisee of a
proposal to the City for the renewal of the franchise, the
City shall provide prompt public notice of such proposal
and, during the 4-month period which begins on the
completion of any proceedings under subsection (a), renew
the franchise or, issue a preliminary assessment that the
franchise should not be renewed and, at the request of the
operator or on its own initiative, commence an
administrative proceeding, after providing prompt public
notice of such proceeding, in accordance with paragraph (2)
below to consider whether -
(A) The franchisee has substantially
complied with the material terms of the existing franchise
and with applicable law;
(B) The quality of the franchisee's service,
including signal quality, response to consumer complaints,
and billing practices, but without regard to the mix,
quality or level of cable service or other services provided
over the system, has been reasonable in light of community
needs;
(C) The franchisee has the financial, legal,
and technical ability to provide the services, facilities,
and equipment as set forth in the franchisee's proposal; and
(D) The franchisee's proposal is reasonable
to meet the future cable-related community needs and
interests, taking into account the cost of such needs and
interests.
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(2) In any proceeding under paragraph (1) above,
the franchisee shall be afforded adequate notice and the
franchisee and the City, or its designee, shall be afforded
fair opportunity for full participation, including the right
to introduce evidence (including evidence related to issues
raised in the proceedings under subsection (a),), to require
the production of evidence, and to question witnesses. A
transcript shall be made of any such proceeding.
(3) At the completion of a proceeding under this
section, the City shall issue a written decision granting or
denying the proposal for renewal based upon the record of
such proceeding, and transmit a copy of such decision to the
franchisee. Such decision shall state the reasons
therefore.
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(d) Any denial of a proposal for renewal shall be
based on one or more adverse findings made with respect to
the factors described in subparagraphs (A) through (D) of
subsection (c)(l), pursuant to the record of the proceeding
under subsection (c). The City may not base a denial of
renewal on a failure to substantially comply with the
material terms of the franchise under subsection (c)(l)(A)
or on events considered under subsection (c)(l)(B).
SECTION 4.0. RIGHTS IN ORDINANCE.
(A) The right is hereby reserved to the City to
adopt, in addition to the provisions contained herein and in
existing applicable agreements, such additional regulations
as it shall find necessary in the exercise of the police
power; provided that such regulations, by ordinance or
otherwise, shall be reasonable and not in conflict with the
terms and conditions of the franchise and the rights herein
granted.
(b) The City shall have the right, during the
life of this ordinance to install and maintain free of
charge upon the poles of the franchisee all wire and pole
fixtures necessary for a police alarm system, or traffic
control system on the condition that such wire and pole
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fixtures do not interfere with the present and future CATV
operation of the franchisee.
(c) The City shall have the right to inspect at
the franchisee's business office the maps, plans, and other
like materials of the franchisee at any time during normal
business hours where such maps, plans and other materials
are related to this ordinance or any franchise granted
hereunder.
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SECTION 5.0. INITIAL PERFORMANCE GUARANTEE.
(a) Within one (1) year from the date of issuance
of an original franchise or the extension of a service area,
the franchisee shall accomplish construction of twenty-five
per cent (25%) of the proposed cable system within said
service area and shall thereafter equitably and reasonably
extend energized trunk cable to a substantial percentage of
its franchise area each year. A substantial percentage is
hereby determined to be three percent (3%) of the homes
within the service area described in the franchise. Failure
to accomplish said significant construction of the proposed
cable system within said service area within a period of one
(1) year from the date of issuance of an original franchise
or the extension of a service area or failure to equitably
extend energized trunk cable to at least three percent (3%)
of its franchise area each year thereafter may result in
cancellation of said franchise by the Council as provided in
this ordinance. However, said 3% shall only apply to areas
where the density is 35 homes per cable mile. A franchise
shall not be required to construct its cable system in areas
of the city where another franchisee already has constructed
and is operating a cable system. However, this paragraph
shall in no way prohibit a franchisee from exercising its
rights under this ordinance and constructing its system
within the franchise limits.
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(b) In the event a franchisee has not completed
construction and is not offering cable service to at least
seventy-five percent (75%) of the homes within the service
area described in its franchise at the expiration of eight
(8) years from the date of the issuance of said franchise,
the Council shall have the right to withdraw a portion of
said service area in the interest of the public convenience
and necessity. Said action shall be taken only after a
public hearing established by the Council for the purpose of
allowing the franchisee to show cause why such action should
not be taken.
(c) It shall be the responsibility of the Public
Works Director to inspect and verify performance.
SECTION 6.0. RIGHTS TO USE STREETS NOT WARRANTED.
It is understood that there may from time to time
be within the City various streets which the City does not
have the unqualified right to authorize franchisee to use,
because of reservations in favor of the dedicators or
because of other legal impediments; therefore, in making
this grant, the City does not warrant or represent as to any
particular street or portion of a street that it has the
right to authorize franchisee to install or maintain
portions of its system therein, and in each case the burden
and responsibility for making such determination in advance
of the installation shall be upon the franchisee.
SECTION 7.0. OTHER AGREEMENTS, PERMIT & EASEMENT
REQUIREMENT. The City shall not be required to assume any
responsibility for the securing of any rights-of-way,
easements, or other rights which may be required by the
licensee for the installation of the cable system, nor shall
the City be responsible for securing any permits or
agreements with other persons or utilities.
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SECTION 8.0. NO PROPERTY RIGHTS CONVEYED. Nothing
in this ordinance or in the franchise shall grant to the
franchise holder any right of property in City owned
property or public rights-of-way as described in Section 3.1
of this ordinance, nor shall the City be compelled to
maintain any of its property or said public rights-of-way
any longer than, or in any fashion other than in the City's
judgment, its own business or needs may require. In
addition, the franchise holder shall not be entitled to any
compensation for damages from the City as a result of having
to remove or relocate its property, lines and cables from
said public property or public rights-of-way in the event
the City determines that a necessity exists for such removal
or relocation.
SECTION 9.0 JURISDICTION OF OTHER REGULATORY
BODIES OR AGENCIES. Nothing herein shall be construed to
grant a franchisee any right or privilege lawfully within
the jurisdiction of any other regulatory body or agency.
SECTION 10.0 FRANCHISE OFFICIALS. Franchisee
shall notify the City in writing of any change of the local
manager of franchisee within thirty (30) calendar days of
the change.
SECTION 11.0 LIABILITY, INDEMNIFICATION
11.1 Liability in Case of Emergency
If, at any time in case of fire, disaster,
or other emergency, it shall appear necessary in the
judgment of the City Manager to cut, move or otherwise
interfere with any of the wires, cables, amplifiers,
appliances or appurtenances thereto of the franchisee the
City shall not be liable for any injury or damage to such
property and equipment of the franchisee as a result of such
cutting, moving or interference. The City will hold the
franchisee harmless for any damage or injury to property or
person other than the franchisee if such damage or injury is
the result of City's cutting, moving or otherwise
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interfering with franchisee's wires, cables, amplifiers
appliances or appurtenances thereto.
11.2 Indemnification
The franchisee shall hold the City
harmless and shall pay any and all damages which the City
may be required to pay as a result of the negligence of
franchisee, its agents, employees or subcontractors.
The City shall hold harmless the franchisee from and against
all damages which the franchisee may be required to pay as a
result of the negligence of the City, its agents, employees
or subcontractors.
SECTION 12.0 INSURANCE REQUIREMENTS
12.1 Insurance
Within twenty (20) days after the
effective date of this ordinance, the franchisee at its
expense shall:
(a) maintain in effect a comprehensive
general liability policy in the amount of not less than one
million dollars ($1,000,000) single limit per any accident
or occurrence, $500,000 per person per claim and $500,000
property damage. The City shall be named as an additional
insured;
(b) maintain in effect automobile
liability insurance policies covering all owned, non-owned
and hired vehicles, in the amounts of not less than five
hundred thousand dollars ($500,000) combined single limit
for bodily injury and property damage, per occurrence;
(c) maintain worker's compensation
insurance in compliance with all State and Federal laws.
This policy must include employer's liability coverage with
a minimum limit of $100,000 per occurrence.
The City and the franchisee by mutual
agreement may increase at any time the amount of insurance
coverage to be obtained pursuant to this Section. Nothing
herein is intended as a limitation of the extent of any
legal liability of the franchisee.
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12.2 Insurance Policy Provisions
(a) Resident Company and Agent: All
insurance policies and bonds as are required of a franchisee
in this ordinance shall be written by a company or companies
authorized and qualified to do business in the State of
Florida, and have a minimum rating of at least "B XX" in
Best's Rating Guide.
(b) Certificates and Renewals:
Certificates and renewals of all coverage required shall be
promptly filed by the franchisee with the City. The
franchisee shall notify the City within thirty (30) days of
any cancellation or modification of any insurance coverage
required by this ordinance. Renewal certificates shall be
filed with the City no less than thirty (30) days prior to
the policy expiration date.
(c) Notification of Claim: The City
shall notify the franchisee within thirty (30) days after
the presentation of any claim or demand, either by suit or
otherwise, made against the City on account of any
negligence on the part of the franchisee.
(d) No franchise granted under this
ordinance shall be effective unless or until each of the
foregoing policies of insurance as required in this Section
have been delivered to the City.
(e) Neither the provisions of this
Section, nor the acceptance of any bonds by the City
pursuant to this ordinance, nor any damages received by the
City thereunder, shall be construed to excuse performance by
a franchisee or limit the liability of a franchisee for
damages to the full amount of the bonds or otherwise.
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SECTION 13.0 BONDING REQUIREMENTS.
13.1 Initial Performance Bond
(a) The franchisee shall, within thirty
(30) days after the effective date of an original franchise
granted under this ordinance, post with the City a
performance bond in the amount of $100,000 or such other
amounts as the Council may establish at the time of
franchise award. Said bond will be returned at the end of
eight (8) years to the franchisee or at such prior time as
the system has been completed and approved by the City,
provided:
(1) That the franchisee has met or
exceeded the construction schedule required by Section 5.0;
and
(2) That the franchisee has in good faith
complied with the terms and conditions of the ordinance as
well as the rules and regulations adopted pursuant to this
ordinance.
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(b) If the franchisee shall fail to
perform the obligations heretofore set out in this section,
the franchisee shall forfeit in total to the City the
initial performance bond.
(c) Said initial performance bond shall
not be in lieu of any other guarantee or indemnification
contained in this ordinance.
13.2 Permanent PaYment and Performance
Bond
(a) Each franchisee shall within sixty
(60) days of the effective date a franchise is granted under
this ordinance furnish to the City a bond in the amount of
$5,000.00.
(b) This bond shall remain in full force
and effect throughout the term a franchise is granted under
this ordinance to guarantee the compliance with performance
requirements and paYment of all sums which may become due to
the City under this ordinance.
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FCC DECISIONS/PREEMPTIONS.
Federal Communications Petition and
Licenses
(a) The franchisee shall, except for
existing licenses, within sixty (60) days after the issuance
of a franchise under this ordinance, apply to the FCC for a
Registration Statement or such other certificate or license
as may be required. Failure of the franchisee to obtain the
necessary permits and licenses within one (1) year of the
issuance of a franchise under this ordinance shall cause the
franchise to become null and void, unless the franchisee
petitions the Council for an extension of time upon good
cause shown.
SECTION 14.0
14.1
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14.2 Preemption by FCC
Any section or provision of this ordinance
or license or permit issued therefrom and any local
regulations or conditions in conflict with rules and
regulations promulgated by the FCC are hereby preempted and
such FCC modifications shall be deemed incorporated herein.
SECTION 15.0 COMPLIANCE WITH APPLICABLE LAWS AND
ORDINANCES.
The franchisee shall at all times during the life of this
ordinance be subject to all lawful exercise of the police
power of the City and to such reasonable regulation by the
City as the City shall hereafter provide. The franchisee
shall comply with all laws, statutes, codes, ordinances,
rules, or regulations applicable to its business including
those of the FCC. Specific and exact compliance to all
zoning and building regulations shall be adhered to by the
franchisee.
SECTION 16.0 SIGNAL QUALITY REQUIREMENT.
16.1 General Standards
(a) The System shall be maintained in
such a manner as to prevent radiation from its facilities in
excess of the limits specified in applicable rules and
regulations of the FCC.
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(b) The system shall pass standard color
television and FM signals without degradation.
(c) There shall be no visible cross-
modulation products produced in the cable TV system on any
channel.
(d) The system and all equipment shall be
designed and rated for twenty-four (24) hours per day
continuous operation.
16.2 Technical Specifications
(a) The Cable system shall be installed
and maintained in accordance with the regulations and
specifications of the Federal Communications Commission to
the effect that the customers shall receive the highest
possible level of service.
(b) Underground construction in streets
shall be of such quality as to assure continuity of service
without the necessity of frequent street or pavement cutting
and shall contain a self-sealing device to insure all such
cables against leakage.
(c) No portion of franchisee's system
shall hamper the ability of nonsubscribers to receive TV
broadcast signals off the air waves where, prior to the
cable system's existence, such signals could be received by
nonsubscribers' television equipment.
(d) The levels of intensity or strength
permitted on any drop shall be closely adjusted to prevent
stray radiation of the CATV signals.
(e) The franchisee shall take steps as
necessary to prevent instances of extensive RF radiation.
(f) All amplifier housings shall be
effective shields against radiation by the amplifying
equipment
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SECTION 17.0 SERVICE REQUIREMENTS.
17.1 System Capability
(a) The franchisee's cable distribution
system shall be capable of carrying at least thirty-five
(35) television channels and FM radio to each subscriber.
(b) Each franchisee shall at all times
operate a minimum of twenty-five (25) channels, unless
otherwise preempted by the FCC, and provided that such
programming is available. Each franchisee shall adhere to
access requirements pursuant to federal law.
(c) The franchisee shall extend cable
television service to any subscriber within the City when
such subscriber is located on property within one hundred
fifty (150) feet of any portion of the distribution
facilities of the franchisee's existing plant at the time of
application for service. Such extension shall be made
within sixty (60) calendar days after receipt of a
legitimate written request for such service. There shall,
however, be no obligation on the part of the franchisee to
extend cable service beyond one hundred fifty (150) feet
from existing distribution facilities unless there is a
density of at least thirty-five (35) homes per trunk cable
mile contiguous to existing plant. Provided, however, the
franchisee shall serve any building in excess of one hundred
fifty (150) feet if the owner of said building is willing to
pay the actual cost of the service extension to such
building.
17.2 Denial of Service.
Franchisee may deny service to any person
where such person has previously been a subscriber of
franchisee and franchisee previously terminated subscriber's
service due to non-paYment.
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17.3 Lock-Out Devices
The franchisee shall make available, to
any residential subscriber so requesting, a "parental
guidance" or "lock-out" device which shall permit the
subscriber, at his or her option, to eliminate payor
premium channel reception. The franchisee shall advise all
residential subscribers regarding the availability of this
device, and an additional reasonable charge for any such
device may be imposed.
17.4 Emergency Use of Facilities
In the case of any emergency or disaster,
as determined by the City, franchisees shall, upon request
of the City, make their systems available to the City
without charge for use during such emergency or disaster
period.
SECTION 18.0 CONSTRUCTION, INSTALLATION AND
OPERATION.
18.1 Prior Approval by City
Except for individual service drops, the
franchisee shall not erect any pole, run any line, make any
attachment, nor shall any construction of any kind be
commenced without the prior approval of the Public Works
Director. Prior to the issuance of such approval, the
franchisee shall submit to the Public Works Director:
(a) Strand maps of the system authorized
by the proposed franchise showing plant routing, utility
company poles to which the system facilities are to be
attached; and
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(b) True copies of all pole attachment
agreements made by the franchisee with Southern Bell
Telephone Company and Florida Power and Light Company and
any other utility or company to which an attachment is made.
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18.2 City's Right to Inspect and Correct
Defects
The City shall have and maintain the right
to inspect the installation, construction, operation and
maintenance of the system by the franchisee to insure the
proper performance of the terms of this ordinance.
18.3 Joint or Common Use of Poles
(a) To enhance the public conveniences
and to minimize the placement of poles and wires holding
structures within public ways, the franchisee shall enter
into agreements for the joint or common use of poles or
other wire holding structures where poles or other wire
holding structures already exist for the use in serving the
City or serving the public convenience. However, no
location of any pole or wire holding structure of the
franchisee shall be a vested interest, and such pole or
structure shall be removed or modified by the franchisee at
its own expense whenever the Public Works Director
determines it to be necessary.
(b) The City shall be permitted to make
use of the poles or other wire holding structures of the
franchisee, without charge or remuneration to the
franchisee, if the franchisee and City determine that the
use would enhance the public convenience and would not
unduly damage, hamper or interfere with the franchisee's
present and future operations.
18.4 Permits, Easements and Agreements
The City shall not be required to assume
any responsibility for the securing of any rights-of-way or
easements, nor shall the City be responsible for securing
any permits or agreements with other persons or utilities.
The franchisee shall make application for and obtain all
necessary permits and authorizations which are required in
the conduct of its business. However, franchisee shall not
be required to pay for any such permits and authorizations
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so long as franchisee is paying a franchise fee pursuant to
this ordinance.
18.5 Location/Relocation of Facilities
(a) Franchisee's system may be installed
above ground in areas where existing power and telephone
facilities are above ground, and shall be installed
underground in areas where existing power and telephone
facilities are installed underground. The franchisee shall
endeavor to enter into agreements for the purpose of sharing
poles with any person, firm or corporation now or hereafter
authorized by license, franchise or otherwise to erect and
maintain overhead or underground wires and cables, it being
the intent hereof that all above-ground installations of
CATV systems shall be accomplished on existing utility poles
and easements where feasible, and installed only parallel to
existing facilities. Where new poles are installed, prior
approval of the Public Works Director as to location must be
received.
(b) Franchisee shall not place any
fixtures or equipment where the same will interfere with any
gas, electric, telephone, sewer, drainage or water lines,
fixtures or equipment, or any cable lines or equipment of
other franchisees, and the location by franchisees of their
lines and equipment shall be in such a manner as not to
interfere with the usual travel on or proper use of said
streets, the use of the same for the installation or
operation of gas, electric, cable television, telephone,
water, drainage, or sewer line equipment, or the rights or
reasonable convenience of owners of property which abut any
street.
(c) Franchisees shall relocate any above-
ground portion of their systems underground in any City
easement or right-of-way area where existing power and
telephone facilities are hereafter so relocated, unless
franchisee elects to purchase any poles owned by power or
telephone or is permitted to remain on poles pursuant to
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attachment agreements. Any such relocation shall be at
franchisee's expense, and such relocation shall be
accomplished concurrently with relocation of any such power
and telephone facilities.
(d) The franchisee shall have the
authority to trim trees upon, or overhanging streets,
alleys, sidewalks and public ways and places of the City so
as to prevent the branches of such trees from coming in
contact with the wires and cables of the franchisee, in a
manner approved by and acceptable to the City.
(e) Franchisee shall promptly and at its
own expense relocate or modify any part of its system which
the City may request in connection with the abandonment of
any street, or to accommodate the abandonment of any street,
or to accommodate sewer, water, electric, or any public
utility occupying any part of any street.
(f) No location of any underground or
above-ground facility or structure of any franchisee shall
be a vested interest, and such poles or structures shall be
removed or modified by a franchisee at its own expense
whenever the City determines that the public convenience
would be enhanced thereby.
18.6 Safety
(a) Franchisee's work performance,
equipment and job sites shall be in compliance with all
applicable State and Federal requirements. A franchisee's
work, while in progress, shall be properly protected at all
times with suitable barricades, flags, lights, flares, or
other devices as are required by the Manual on Uniform
Traffic Control Devices (FOOT) to protect all members of the
public having occasion to use the portion of the streets
involved or adjacent property.
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(b) Franchisee shall at all times employ
due care and shall install, maintain and use commonly
accepted methods and devices for preventing failures and
accidents which are likely to cause damage, injuries or
nuisances to the public. All structures and all lines,
equipment and connections in, over, under and upon the
streets of the City wherever situated or located shall at
all times be kept and maintained in a safe, suitable,
substantial condition, and in good order and repair.
Franchisee shall install and maintain its wires, cables,
fixtures and other equipment in accordance with the
requirements of the National Electrical Safety Code
promulgated by the National Bureau of Standards and the
National Electrical Code of the American Insurance
Association.
18.7 Operation and Maintenance of the
System
(a) Efficient repairs and services. Each
franchisee shall render efficient service, make prompt
repairs, and interrupt the service only for good cause and
for the shortest time possible.
(b) Notification of interruptions. Such
interruptions insofar as possible, shall be preceded by
notice and shall occur during periods of minimum use of the
system.
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(c) Limitation of failures. The
franchisee shall limit failures to a minimum by locating and
correcting area service outages promptly, but in no event
longer than twenty-four (24) hours after notice has been
given by the subscriber or the City.
(1) Exception shall be granted where
the performance of this obligation is prevented by an act of
God when repair is impossible due to circumstances over
which the franchisee has no control. Service outages
resulting from actions of a subscriber shall be corrected
within seventy-two (72) hours of receipt of notice from a
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subscriber or the City. Subscriber may be invoiced for such
service calls.
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(2) A complete report may be
required by the City for any failure lasting longer than
forty-eight (48) hours.
(d) Maintaining an office. Each
franchisee shall maintain an office with a toll-free
telephone number for all exchanges serving the franchise
area, and be so operated that complaints and requests for
repairs may be received at any time by a person representing
the franchisee.
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(e) Each franchisee at all times shall be
solely responsible for complying fully with all applicable
regulations from time to time established by the FCC, and
any other agency which now or hereafter has jurisdiction
over the cable TV activities of franchisee. It is expressly
agreed that franchisee may be entitled to renegotiate or
amend the provisions hereof because amended or newly enacted
regulations of franchisee's activities and business are more
onerous or expensive for franchisee to implement.
(f) Studio facilities. Each franchisee
shall maintain studio facilities adequate to serve the needs
of the community. Each franchisee shall comply with
applicable federal law with respect to the provision of
local origination programming and leased access channels.
(g) Agents. Each franchisee shall
maintain a force of agents and employees to provide prompt
response to subscribers within the City at all times, and
shall have sufficient employees to provide safe, adequate
and prompt service for its facilities.
(h) Termination of services. Upon
termination of service to any subscriber, the franchisee
shall promptly remove all portions of its system, facilities
and equipment from the premises of such subscriber upon the
subscriber's written request.
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18.8 Inspection and Performance Test
(a) The City shall have the right to make
such inspections as it shall find necessary to insure
compliance with the terms of this franchise and other
pertinent provisions of law. The City shall have the right
to require the franchisee to provide and keep accurate
calibrated test equipment immediately available for use in
the City for the testing of all service and operation
standards in this ordinance and the franchisee shall conduct
such tests as requested by the City in order to establish
the level of performance of the system.
18.9 Transfer Prohibited
A franchisee shall not assign, sell or
transfer its plant or system or any portion thereof, nor any
right, title or interest in same, nor shall a franchisee
transfer or assign any right under this ordinance to any
other person without prior approval of the City, which
approval shall not be unreasonably withheld. Prior approval
of the City shall be required where ownership or control of
more than thirty percent (30%) of the right of control of
franchisee is assigned to or acquired by a person or group
of persons acting in concert, none of whom already own or
control thirty percent (30%) or more of such right of
control, singularly or collectively.
SECTION 19.0 LOCAL OFFICE; RESIDENT MANAGER.
The franchisee shall, throughout the entire duration of its
franchise, maintain an office open to the public during all
reasonable business hours. The franchisee shall designate a
resident manager of the system; and such person shall reside
in close proximity to the service area of the franchisee and
shall be active in the management of the system in the City
throughout the duration of the franchise. The business
office will also be located in close proximity to the
service area.
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20.2 SUBMISSION OF FINANCIAL REPORTS.
The franchisee shall submit annual revenue reports of
franchisee but no later than ninety (90) days from the date
the reports are prepared and finalized. The annual
financial reports so submitted shall be specific as to the
extent of operations of the franchisee within the City of
Ocoee.
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SECTION 21.0 RATE SCHEDULE.
21.1 Rate Amounts
Rates and charges for basic subscriber
service and for installation of equipment shall be fair and
reasonable.
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21.2 Filing of Rate Schedule
The franchisee shall file with the City,
information schedules which shall describe all services
offered, all rates and charges of any kind, and all terms or
conditions related thereto.
21.3 Subscriber PaYment of Rates.
(a) The franchisee may refuse to furnish
or discontinue furnishing service to a subscriber who fails
to pay installation fees or monthly service charges when
due, but only after notice to that subscriber.
(b) The franchisee may require
subscribers to pay for the installation and for each month
of basic service in advance at the beginning of each month.
(c) Nothing in this article shall be
construed to prohibit waiver or reduction of charges for
initial installation service, reconnect ion or other service
charges that are made for promotional purposes.
SECTION 22.0 PREFERENTIAL OR DISCRIMINATORY
PRACTICES PROHIBITED. The franchisee shall not, as to
rates, charges, service facilities, rules, regulations or in
any other respect, make or grant any preference or advantage
to any person, nor subject any person to any prejudice or
disadvantage.
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SECTION 23.0 RULES OF FRANCHISEE. The franchisee
shall have the authority to promulgate such rules,
regulations, terms and conditions governing the conduct of
his business as shall be reasonably necessary to enable the
franchisee to exercise his rights to perform his obligations
under this article and to assure an uninterrupted service to
each and all of his customers; provided, however, that such
rules, regulations, terms and conditions shall not be
conflict with the provisions of this article and shall be
filed with the City.
SECTION 24.0 TERMINATION.
24.1 Right of Termination
The City reserves the right to terminate
and cancel a franchise and all rights and privileges of a
franchisee thereunder after due process as specified by
Section 3.13 in the event that anyone of the following
occurs, or for any reason deemed sufficient by the City but
shall not be limited to the following:
(a) The franchisee, after thirty (30)
days' notice by certified mail by the City, violates any
material provision of this ordinance or any rule, order or
determination of the City made pursuant to this ordinance,
except that if such violation by franchisee is without fault
or through excusable negligence.
(b) The franchisee becomes insolvent,
unable or unwilling to pay its debts, or is adjudged
bankrupt.
(c) The franchisee attempts to evade any
of the provisions of this franchise or practices any fraud
or deceit upon the City.
(d) The franchisee fails to commence
construction within one (1) year from the effective date of
this ordinance or receipt of FCC approval, whichever is
later.
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(e) The franchisee fails to complete
construction pursuant to the requirements of this ordinance
within the time required by its franchise.
(f) The franchisee fails to provide
efficient service to its subscribes as required by the terms
of this ordinance.
24.2 Right of Suspension
The City reserves the right to suspend any
or all of the rights of a franchise under this ordinance
upon a finding that the franchisee is failing to provide
efficient service to its subscribers within the City of
Ocoee or for any of the grounds specified in Section 24.1.
This shall include the right of the City to prohibit further
expansion of service areas until service in the areas being
served is brought up to minimum acceptable standards.
24.3 Procedures for Termination
The license granted hereunder may be
terminated in accordance with the following procedures:
(a) The City Manager shall notify the
franchisee in writing of the alleged violation constituting
a ground for termination and give the franchise thirty (30)
days, or such other greater amount of time as the City
Manager may specify, to correct such violation or to present
facts and argument in refutation of the alleged violation.
(b) If the City Manager then concludes
that there is a basis for termination, he shall notify the
franchisee thereof.
(c) If within the designated time the
franchisee does not remedy and/or put an end to the alleged
violation, the Council, after a public hearing, may direct
the termination of the license if it determines that such
action is warranted.
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SECTION 25.0 REMOVAL, ABANDONMENT AND RESTORATION
OF SYSTEM.
25.1 Removal Required
A franchisee shall promptly remove from
the streets or public places all portions of the system and
poles of such system, other than any which the City may
permit to be abandoned in place in the event any of the
following occurs:
(a) In the event that the use of a part
of its system is discontinued for any reason for a
continuous period of twelve (12) months.
(b) In the event such system or property
has been installed in any street or public place without
complying with the requirements of the franchisee's
franchise or this ordinance.
(c) In the event that the franchise has
been terminated, canceled or has expired without renewal,
assignment or transfer.
25.2 Removal Procedures
The franchisee shall promptly, upon being
given thirty (30) days' written notice, begin to remove from
the streets all property and poles of the cable system other
than those which the City, in its discretion may permit to
be abandoned. The City shall set a time limit giving the
franchisee a reasonable period, not to exceed one (1) year,
in which to complete the removal of its system.
25.3 Abandonment
(a) Any property of the franchisee
remaining in place after the reasonable time limit set by
the City, after the termination or expiration of the
franchise, shall be considered permanently abandoned.
(b) The failure to reclaim property,
before it is considered to be abandoned as outlined in this
section, shall constitute a franchise violation and shall
cause forfeiture of the permanent performance bond and, if
it is still in effect, forfeiture of the initial performance
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bond unless the City agrees to accept transfer of ownership
of the abandoned property. In that event, the franchisee
shall submit to the City an instrument in writing, to be
approved by the City Attorney, transferring to the City the
ownership of such property.
25.4 Restoration Required
In the event of such removal, the
franchisee shall promptly restore the street or other areas
from which such property was removed to a condition
satisfactory to the Public Works Director.
SECTION 26.0 PUBLIC, EDUCATIONAL AND
INSTITUTIONAL SERVICES.
26.1 Public Service
The franchisee shall provide one (1) basic
service drop for CATV service without installation or charge
to City Hall.
SECTION 27.0 CONSUMER PROTECTION PROVISIONS.
27.1 Service
(a) The franchisee shall not, without
good cause, fail to provide available service to individuals
or prospective subscribers nor shall the franchisee
terminate service without good cause. Service shall be
provided to all interested customers where economically
feasible.
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(b) Unless a written contract exists
between the franchisee and a subscriber, service shall be on
a month-to-month basis and the franchisee shall not assess a
penalty for cancellation of the service.
27.2 Customer Complaints
(a) All subscriber complaints regarding
quality of service, equipment malfunctions and similar
matters shall be acted upon by the franchisee as soon as
possible, but in no event more than two (2) business days
from the date of receipt except in the event of war, severe
weather conditions or Acts of God.
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(b) Except where there exists an
emergency situation necessitating a more expedited
procedure, the franchisee may interrupt service, for the
purpose of repair or upgrading of the system, only during
periods of minimum use.
(c) The franchisee shall establish
procedures for receiving, acting upon and resolving
subscriber complaints in accordance with FCC regulations.
The franchisee shall furnish a notice of such procedures to
each subscriber at the time of initial subscription to the
system and at least once a year thereafter, which notice
shall include telephone numbers of the franchisee.
(d) The franchisee shall keep a record of
and investigate all written complaints from subscribers.
Such records shall identify the subscriber, his address, the
nature, location and date of the complaint, and a
technician's report on the disposition of the complaint.
The City may, during normal business hours, request the
subscriber complaint records of the franchisee.
(e) The City Manager is hereby designated
by the City as having primary responsibility for the
continuing administration of the franchise and
implementation of complaint procedures.
(f) The franchisee shall within seven (7)
days after receiving written request, send a written report
to the City with respect to any complaint. The report to
the City shall provide a full explanation of the
investigation, findings and corrective steps taken by the
franchisee.
27.3 Customer's Right Upon Failure of
Service.
In the event that total service to any
customer is interrupted for forty-eight (48) or more
consecutive hours, except for reasons beyond the control of
the franchisee and except in circumstances for which prior
notice of the interruption is obtained from the City, the
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franchisee shall provide a pro rata rebate of the monthly
fees to affected customers upon the customer's request.
27.4 Privacy/Use of Data
The franchisee shall comply with all
federal and state laws regarding the collection and storing
of individual subscriber information.
SECTION 28.0 GENERAL PENALTIES. Any person, firm
or corporation violating any of the provisions of this
ordinance, upon conviction thereof, shall be punished by a
fine not exceeding five hundred dollars ($500.00) for each
offense, or by imprisonment for a term not to exceed sixty
(60) days, or by both such fine or imprisonment within the
discretion of the courts.
(a) It shall be unlawful for any person,
firm or corporation to make any unauthorized connection,
whether physically, electrically, acoustically, inductively
or otherwise, with any part of a franchised cable system
within the City of Ocoee for the purpose of enabling himself
or others to receive any television signal, radio signal,
pictures, programs or sound.
(b) It shall be unlawful for any person,
without the consent of the owner, to willfully tamper with,
remove or vandalize any cables, wire or equipment used for
the distribution of television signals, radio signals,
pictures, programs or sound.
(c) It shall be unlawful for any
person, firm or corporation to receive any television
signal, radio signal pictures, programs, sound or other
information transmitted over any cable system if such
person, firm or corporation has not paid or made
arrangements to pay for such services.
SECTION 29.0 OBSCENITY. The franchisee shall
comply with applicable state, local and federal laws and
regulations as well as applicable decisions of the United
States Supreme Court regarding obscenity. It is the
intention of the City to prevent the showing of any material
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on any channel which is deemed to be obscene to the extent
that the City may regulate or prohibit the same.
SECTION 30.0 SUBSEQUENT ACTION BY STATE OR
FEDERAL AUTHORITIES.
Should the State of Florida, the FCC or any other agency of
the federal government subsequently require the franchisee
to perform any act which is inconsistent with any of the
provisions of this ordinance or cease to perform any act
required by this ordinance, the franchisee shall so notify
the City. Upon receipt of such notification, the City shall
determine if a material provision of the ordinance is
affected. Upon such determination, the City and franchisee
shall have the right to modify, amend, delete or otherwise
change any of the provisions herein to such reasonable
extent as may be necessary to carry out the full intent and
purpose of this ordinance. In the event that the City does
not make such modification, the franchisee agrees to
continue to conform to the provisions of this ordinance
until such time as it is prohibited from doing so by
operation of law. The City and franchisee may amend the
license granted hereunder in the event the City or
franchisee determines that substantial and material
compliance with the original terms of the ordinance has been
frustrated by any such State, County or Federal requirement.
SECTION 31.0 PERSONAL LIABILITY OF CITY
OFFICIALS.
Any officer or employee charged with the enforcement or
administration of this ordinance, acting for the applicable
governing body in the discharge of his duties, shall not
thereby render himself liable personally, and he is hereby
relieved from all personal liability for any damage that may
accrue to persons or property as a result of any act
required or permitted in the discharge of his duties. Any
suit brought against this officer or employee because of
such act performed by him in the enforcement of any
provision of this ordinance shall be defended by the City or
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its representatives until the final termination of the
proceedings.
SECTION 33.0 SUPERCEDING OF AGREEMENTS. This
ordinance will govern all activities of cable television
franchisees in the City of Ocoee to the extent that such
activities may be regulated. Franchise agreement provisions
will govern any activities of the parties not specifically
regulated by this ordinance.
SECTION 34.0 AMENDMENTS. This ordinance may be
amended at any time by a majority vote of the properly
constituted Council, provided that the Council shall hold a
public hearing for such purpose and afford all interested
persons an opportunity to be heard with respect to such
amendment. The City Manager shall submit notice of the
public hearing and proposed amendments to each franchise in
writing at least seven (7) days prior to said public
hearing. This reservation of authority includes the right
to reimpose rate regulations at such future date as it may
be deemed necessary by the Council if rates are not
regulated as to that particular franchisee but only to the
extent that federal law allow rates to be regulated. Any
modifications of the provisions of Section 76.31 of the
Rules and Regulations of the FCC shall be incorporated into
the City of Ocoee cable television franchise ordinance
within one (1) year of adoption, or at the time of franchise
renewal, whichever occurs first.
SECTION 35.0 RIGHTS AND REMEDIES CUMULATIVE. The
rights and remedies set forth in this ordinance are
cumulative and shall be in addition to and not in derogation
of any other rights or remedies which the parties may have
with respect to the subject matter of this ordinance and a
waiver thereof at any time shall not affect any other time.
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SECTION 36.0 CITY'S RIGHT OF INTERVENTION. The
City hereby reserves to itself, and the franchisee
acknowledges the City's right to intervene in any suit,
action or proceeding involving the license granted hereunder
of any provision in this ordinance.
SECTION 37.0 SEVERABILITY. If any provision of
this ordinance or the application thereof to any person or
circumstance is held invalid, it is the intent of the
Council that the invalidity shall not affect other
provisions or applications of the ordinance which can be
given effect without the invalid provision or application,
and to this end the provisions of this ordinance are
declared severable.
SECTION 38.0 CONFLICTING LAWS. All local laws
and ordinances applying to the City of Ocoee and in
particular Ocoee Ordinances , are
hereby repealed.
SECTION 39.0 CODIFICATION. It is the intention
of the Council that the provisions of this ordinance shall
become and be made apart of the City of Ocoee Code and
the word "ordinance" may be changed to "section," "article,"
or other appropriate word or phrase and the section of this
ordinance may be renumbered or relettered to accomplish such
intention; providing, however, that Sections 34.0, 35.0,
36.0, and 37.0 shall not be codified.
SECTION 40.0 EFFECTIVE DATE. This ordinance shall
take effect upon receipt of official acknowledgement by the
Clerk of the Ocoee City Council from the Department of State
that this ordinance has been filed with the Department of
State.