Loading...
HomeMy WebLinkAboutItem #02 Approval of C2Logix Route Optimization Solutions for Sanitation Routing Serviceslka ()(~Oe(- fIorida AGENDA ITEM COVER SHEET Meeting Date Item # Contact Name: Stephen C. Krug Contact Number: 6002 Auaust 6. 2013 Reviewed By: Department Director: City Manager: , Subject: C2Logix Route Optimization Solutions for Sanitation Routing Services. Background Summary: The 2011 -2012 City Sanitation Division budget included the purchase of a GPS tracking system for the Sanitation trucks and the development of optimized collection routes within the City. In March 2012, Sanitation purchased Zonar hand held GPS tracking units for the trucks which allowed Public Works to track where the trucks had traveled and when, along with when the collection arm was extended. The Zonar units also allow the truck pre -trip inspection to be completed digitally, saving paper and producing a data base for the safety inspections carried out. The efficiencies gained by implementing the GPS tracking units have been maximized with the next step to optimize the collection routes. Sanitation is at a point in our improvement process to apply route optimization. Route optimization involves utilizing a service to develop collection routes within the City based on current demand and future growth. The routing analysis will take into account the complexity of our existing collection program, the nature of the vehicles, age of our fleet, service days and create optimized travel paths to reduce the time and cost to provide sanitation services. Public Works investigated firms specializing in routing services for the 2011 -12 budget and found few firms possessed the capability to create routes for residential collection with more than 500 way points or stops. Our five (5) daily collection routes currently average 750 stops each with the anticipation of easily hitting 1,000 stops as the City continues to expand. Public Works also met in 2011 with the Orlando Utilities Commission (OUC) which had completed a Request For Proposals (RFP) for similar routing services. After discussing the merits of the respondents and meeting with capable firms, C2Logix — Route Optimization Solutions (C2Logix) provided the best fit for the City with the ability to integrate our existing GIS system into their programming and seamlessly load designed routes into the Zonar devices in the trucks. C2Logix is also the same firm which OUC awarded their RFP for similar services. C2Logix provided pricing to the City in 2011 which was incorporated into the 2011 -12 budget. Sanitation is now ready to proceed with implementing route optimization and has again researched the available firms capable of providing said service. C2Logix remains the stand out firm to meet the City's needs along with a proven track record with OUC. C2Logix is willing to honor the 2011 price proposal of $39,700.00. This price provides optimized draft routes incorporating "Option B" giving the City the capability to manipulate and modify the routes. Public Works recommends awarding the Sanitation route optimization to C21-ogix based on the OUC RFP 30060Q. The routing service is not a direct unit cost service which lends itself to the piggy- backing process and as such Public Works is requesting the Commission waive the competitive bidding process based on the due diligence exercised by Public Works. Issue: Request the City Commission to approve Sanitation routing optimization services with C21-ogix — Route Optimization Solutions. Recommendations Recommend approval to issue a purchase order to C21-ogix — Route Optimization Solutions to develop and provide route optimization services for the Sanitation Division per the attached proposal, for a not to exceed amount of $39,700.00. Attachments: C2Logix Proposal dated June 6, 2013. Orlando Utilities Commission RFP 30060Q Agreement. Financial Impact: The funding for the route optimization service is adequately covered in the Public Works Department Sanitation Division capital budget. Type of Item: (please mark with an z') Public Hearing For Clerk's Dept Use: Ordinance First Reading Consent Agenda Ordinance Second Reading Public Hearing Resolution Regular Agenda x Commission Approval Discussion & Direction Original Document/Contract Attached for Execution by City Clerk Original Document/Contract Held by Department for Execution Reviewed by City Attorney Reviewed by Finance Dept. Reviewed by ( ) N/A N/A N/A I ( )Z2LIogix route optimization SdutionS June 6 2013 Bill Simmons Operations Manager City of Ocoee 301 Maguire Rd. Ocoee, FL 34761 Dear Bill: C2Logix is pleased to submit this proposal to City of Ocoee to engage our Service Bureau to develop new collection routes utilizing FleetRouteTM software. Our proposal details: Engaging C2Logix to develop draft routes, as described in Exhibit 1, using our Service Bureau, and Under Option A, City of Ocoee foregoes the cost of purchasing and learning the software, which is typically best suited for organization with infrequent routing needs. Option B uses C2Logix's expertise in setting up the data in FleetRouteTm and providing hands -on training /workshop, which enables you to conduct the routing in- house. FleetRouteTM - Cutting Edge Route Optimization Software Technology Depending upon the complexity of the existing collection program, FleetRouteTM can save clients 10 to 25 percent on annual collection operating expenses. The amount of this savings is also, in part, determined by the nature of the vehicles, age of the fleet, truck body size, etc. This savings is primarily accomplished through: balancing of route times, service days, and districts; optimization of travel paths; and reduction of time and cost associated with updating routes and rerouting. C2Logix: Unique Blend of Route Optimization & Solid Waste Expertise FleetRouteTM provides the most superior routes, maps and reports specifically for the needs of the waste industry, but C2Logix provides more than just software. C2Logix's team of routing and collection consultants provides a unique blend of Information Technology and Solid Waste Management expertise that will prove invaluable when implementing the route optimization system. Our combination of industry know -how and a sophisticated technology provides a turn -key routing solution like no other. We know that routing projects, whether computer- assisted or manual, are re- engineering projects that closely impact your operations and staff. Knowledge of the industry, waste operations management experience, and the most advanced routing technology available to the waste industry make our FleetRouteTM projects successful. Reasons to Select FleetRoute C2Logix -- Route Optimization Solutions 8550 Arlington Blvd. Suite 304/320, Fairfax, Virginia, 22031, USA Tel 1- 703 - 698 -5001; Fax:1- 703 - 698 -1306, Email info @C2Logix.com ( >C2LogiX route optimization solutions FleetRouteTM is the only software available that has solved some of the most problematic issues with waste routing. FleetRouteTm has solved some of the biggest problems with computer- assisted waste industry routing. To our knowledge, there is no other product that has accomplished this. The significant problems solved are: • To reduce travel time and distance, the software has the ability to optimize the routes in regard to the location of existing facilities by optionally selecting for assignment the closest depots or disposal facilities to each route. • To reduce travel time and distance and more evenly distribute the weight between each disposal facility trip, the software has the ability to minimize travel time and distance to and from facilities by choosing the optimal point(s) in the route to dump. For multiple dump trip routes, instead of waiting for the truck to be full, optionally find closer departure points in the route from which to dump. • To make routes that accommodate individual specifications for each collection vehicle, the software has the ability to individually optimize and /or balance route times while taking into consideration the unique variables for individual collection vehicles. • In order to make routes that uniquely specify variables for each street, the software has the ability to individually optimize and /or balance route times while taking into consideration the unique variables for individual street segments. • To restrict collection vehicles from servicing around a school or hospital during certain times, the software has the ability to accommodate time - restricted collection within any geographic area defined by the user. • To avoid servicing streets during rush hour or when parking is allowed, the software has the ability to accommodate street or side of street collection by time of day. • To make routes for all types of collection vehicles, the software has the ability to run path route optimization for all types of collection vehicles, i.e., manual, semi - automated, automated, knuckle -boom or other types of waste collection vehicles. • To make routes that closely mimic reality, the software has the ability to calculate truck fullness based on customers (stops) with individually unique quantities of waste or recyclables per customer. • In order to assign drivers to areas that they are familiar with or create new routes in the same general area as existing routes, the software has the ability to position (drag- and -drop) individual collection vehicles to the area for which the vehicle should be utilized, before the system creates the routes. • To control the amount of u -turns on routes, FleetRouteTm has a unique functionality to limiting u -turns by street classification, e.g., only allowing u -turns 21 Page C2Logix <>C2LogiX route optifTiization solutions on local roads or not at all. This is a critical functionality for waste routing, because large trucks have maneuvering problems and safety issues. Turn preferences can be set for all types of turns: straight - throughs, u- turns, dead -end u- turns, right turns, and left turns. • The software has the ability to specify desired right and left turns preferences to accommodate restrictions or safety concerns. • To keep subdivisions intact and use natural boundaries, such as highways, the proprietary "Neighborhood Routing" functionality was exclusively designed for waste industry routing to provide routes that need less modification after implementation. Neighborhood Routing prevents routes that criss -cross over highways and create safety hazards and inefficiencies, such as what happens in more generic routing software applications that were developed for newspaper and postal deliveries. ■ FleetRouteT""'s proprietary Customer Command Center allows for the geocoding of customers and the manual assignment of customers to their appropriate service street. Because the geocoded street may not be the service street, in the case of alley collection or customers on a corner, the Customer Command Center provides a simple tool (via point- and - click) for re- assigning customers to their appropriate service street and editing any of the customers' attributes. ■ FleetRouteTm has proprietary transportation attribute editing tools for assigning street classification, designating one -ways and the street data, including its geography, nodes, and attributes may be fully edited in FleetRouteTM In addition, FleetRouteTm has a variety of customizable functions for using GIS Land Parcel Data for routing, instead of geocoding a list of addresses. Implementation C2Logix Service Bureau The C2Logix Service Bureau option offers the advantages of the FleetRouteTm Team taking full responsibility for getting City of Ocoee's draft routes created in a timely and cost - efficient manner, utilizing input from your personnel to tailor the routes to your requirements. Prior to commencing the project, City of Ocoee will be required to sign off on the completed FleetRouteTM Project Specifications Form. This Form details your requirements for the route design to ensure the routes meet all operational specifications and that all outputs are clearly defined. The FleetRouteTM team has standardized its service bureau approach during its extensive experience with assisting other collections operations. The approach ensures that your organization and C2Logix clearly understand and agree on the parameters and outputs from the project and that these meet your requirements. 31Page C2Logix <>C2Logix route ootifrlization solutions Tasks and Deliverables This section provides an overview of the project tasks and deliverables that form the basis for the pricing of the Service Bureau Option. Changes in these items are possible prior to routing. However, changes may result in a modification in the price proposed. Project Tasks 1. Project Kick -off Meeting and Scope Route Specifications — The Project Manager will conduct a conference call (or optional in- person meeting) with City of Ocoee to review the project and route design specifications. 2. Set up Data in FleetRouteTM - C2Logix will purchase commercial street centerline data from a third -party vendor (Navteq) on behalf of City of Ocoee and set up the data into the FleetRouteTM format. If such street data is provided by you, C2Logix will need to review it to determine if it adheres to FleetRoute TM 's needs for use in transportation logistics and routing. If it does, purchase of street centerline data from a third party vendor will not be necessary. As available, you will provide historical customer records of service levels and set - out weights. City of Ocoee will provide (at one time) its customer data to be set up into the FleetRouteTM format. Customer data must include collection days, number of units, size of units, and special collection requirements, as /if relevant. Route and facility specifications will be set up in FleetRouteT"", such as the maximum weight capacity for each vehicle, wait times at disposal facilities and other information to be defined by C2Logix. The FleetRouteTm Data Validator will be run to verify the correct set up of the data in FleetRouteT"". If the data that is provided by City of Ocoee is not complete, additional budget may be required by C2Logix to complete the data set up. 3. Street Network Build and Optimization — C2Logix will programmatically verify street network connectivity. Minor adjustments necessary to the street network will be performed by C2Logix. Additionally, C2Logix makes no warranty to the accuracy of street centerline data that is purchased from third -party vendors. a. Note: It is anticipated that no customer collections will be via alleys for this project and therefore will not be routed as such. 4. Pinpointing Customers on the Electronic Map (geocoding) — C2Logix will geocode /address -match the customers to the GIS Land Parcel Data. If the GIS Land Parcel Data are not available and the customers must be geocoded to the street centerline data, this process may require additional budget. C2Logix will programmatically repair missed address matches. Those that cannot be programmatically repaired must be field verified by City of Ocoee. Examples of reasons for bad geocodes are misspellings in the customer address or new streets 4 l Page C2Logix ( >C2LogiX fOLIte optilflization S011.Itions that are not in the street map data. The number of bad geocodes depends upon the quality of the customer data and whether the land parcel data is made available. With the land parcel data, we would expect a miss rate of 0 % -2 %. With only geocoding to the street centerline data, we would anticipate a miss rate of 1 % -5 %. The time it takes to fix missed geocodes is approximately 200 -500 fixes per day. Thus, if we have a miss rate of 5% for 5,000 customers, it will take roughly one day to fix the 250 errors. 5. Draft Routes — City of Ocoee will approve the route design guidelines and specifications in finalizing the Project Specifications Form, to be provided by C2Logix prior to the development of draft routes. Draft routes will be provided as route overview maps, travel path maps, travel direction reports and route statistics summaries electronic format (pdf files) and hard copies (optional). As an option, the Project Manager will come to your office for two days to review the route design specifications and the routing process with management and to conduct in -field reviews of the problematic collection areas. a. Review of Initial Draft Routes (subset of customers) — A first set of 3 -5 drafted routes will be provided for City of Ocoee's review and comment. You will provide feedback and comments on those routes as soon as possible, as the delay in returning those routes will proportionally delay the deliverable of all the draft routes. Comments may include, but not be limited to, customer and street data inaccuracies that are noticed, issues with the travel paths or other route design preferences, or suggested improvements on the maps or other outputs. An example of such comments would be, "on our printer the grey color is not discernable from the yellow" or "the text size is too small." b. Map Outputs - Provided below is a list of the C2Logix's deliverables to be provided in electronic format (.pdf files) with the submission of draft routes. As an option, C2Logix can provide hard copies: i. Travel Direction Reports For Each Route ii. Travel Path Maps For Each Route iii. Individual Route Overview Maps For Each Route 6. Route Finalization — It is common to have some limited changes in the draft routes during and after implementation. Changes may include corrections due to street and customer data inaccuracies. Other changes may be due to an individual driver preferring an element of the travel path to meet his /her preferences or an issue with a part of the travel path not being optimal due to in -field situations (e.g., heavy traffic patterns). Variables in the travel path algorithm are set to create usable paths for large garbage collection trucks, such as avoiding u -turns on major roads and maximizing right turns and straight throughs. However, in some cases, the opposite of these travel path "policies" would be preferred (e.g., doing a u -turn instead of 51 Page C2Logix <>C2LogiX route optimization SolutionS looping around the block). FleetRoute's travel paths are by far the best in the residential waste collection routing software industry, but the realities in the field will often provide ways to improve upon them. Changes to the routes do not necessarily need to be integrated back into FleetRouteTm and the maps and reports being reproduced. Because the number of potential changes is unknown and that the changes may not require adjustments to the route maps and reports, C21-ogix does not typically include a budget for making these preferential changes to the travel paths. Using FleetRouteTm Lite and limited training by C21-ogix, such changes, if any, may be conducted by City of Ocoee. C21-ogix stands by the quality of its work. If C21-ogix's draft routes have any errors or omissions not related to data problems or travel path preferences, such as maps mistakenly not showing the correct route or the data misrepresented, C21-ogix will make these corrections under this project's budget. Any such errors or omissions need to be provided to C21-ogix within thirty (30) days of submitting the draft routes. n,ziivPrahlac The draft routes will include the following file sets: Travel Direction Reports, Travel Path Maps, and Route Overview Maps. All deliverables will be in electronic format. Maps and reports will be provided in PDF format. Other file formats can be accommodated, potentially at an additional cost. As an option, C21-ogix can provide hard copies priced per the Rates in Exhibit 4 below. Price Quotation Exhibit 1 — Service Bureau Price Matrix Item Cost • Kick -off meeting, data and route parameters setup $9,000 • Development of draft routes for 5 (if possible) refuse routes and 2 recycling routes $14,200 • Route Consolidation Study (Feasibility of reduction in the number of routes $3,200 • Training and site visit 1 day) $1,500 • Travel expenses for training and site visit As incurred (Not to Exceed $3000.00 • Contract administration $300 • Printing, courier, long distance phone, and other expenses $500 TOTAL $28,700 + Travel (Not to Exceed $3000.00 6 ) Page C2L.ogix C route opti01izati0n solutions Additional optional items: Cost • Navteq Street Centerline data, annual license: $3,300 (necessary if City of Ocoee does not have such data, meeting FleetRouteTM's requirements, price based on $75 per truck with 10 truck minimum • FleetRouteTm Lite Fleetroute lite is a version of $8000 FleetRouteTM that will allow the user to manipulate and modify existing routes but does not have the ability to create new routes. 71Page C2Logix ( >C2Logix rOUte oDfifflizatiOrl SOILItions Exhibit 4— C2LOGIx 2010 COMPE NSATION RA TE AND FEE SCHEDULE 2 POSITION ($ PER HOUR) President 190.00 Programmer /Route Optimization Consultant 155.00 Contract Administrator 100.00 Administrative Assistant 60.00 EXPENSES CHARGE Personal Car /Company Car $0.585 per mile Local Travel Expenses (tolls, parking) As Incurred Room and Board As Incurred Airfare Coach Class, Discount Car Rental Discount Rate Black and White Duplicating /Printing $0.25 per Copy Color Duplicating /Printing $0.75 per Copy Online E- meeting Charges $20.00 Per Session Facsimile Communications Outbound $1.00 per page Long Distance Telephone As Incurred Graphics and Art As Incurred Messenger and Delivery Service As Incurred Street Centerline Map Data As Incurred Prices provided in this C2Logix quote remain valid for sixty (60) days after the submission date of proposal. For the pricing indicated, and due to C2Logix's commitments under software licensing agreements, payment must be made on the following schedules: Service Bureau Option: 50% of total estimated C2Logix Service Bureau price at signing of agreement; 40% within 30 days of signing agreement and prior to delivery of any routing maps; and final payment of 10% due 10 days after delivery of draft routes. Software License Option: 40% at signing of agreement or immediately due upon delivery of a Purchase Order, additional 55% within 30 days of signing of agreement and prior to activating the FleetRouteTM license and pre- conductance of training; and final payment of 5% due ten (10) days after field training. Rates valid through December 31, 2013. 2 For payments not received within 30 days of invoicing date, carrying charge of 1% per month will be applied. 3 A fee of 10% is applied to all expenses, including subcontractors.. 81 Page C2Logix <>C2LogiX route optimization Solutions City of Ocoee would be expected to provide the following data in order to allow C2Logix to prepare the data for routing with FleetRouteT"'. • Customer Address Data: Customer address database. This database will be geocoded (address matched) to the street shapefiles. • Customer Service Data: Customer historical service data for set -out weights • Facility/Vehicle Data: Vehicle, Route and Facility Information C2Logix is enthusiastic about the opportunity to assist City of Ocoee in implementing FleetRouteT"". You will see the value in our expertise and advanced technology in the improved productivity of your collection operations and the reduction in resources consumed. We would be happy to discuss further our approach, the integration of the routing software to your collection operation, and address any questions you may have in this regard. Please do not hesitate to contact us if you need additional information. Sincerely, C2Logix Tony Esposito President Agreement to Contract and Scope of Supply If this quotation is acceptable to you, please either provide a Purchase Order or sign below and submit this with your initial payment due as detailed above. See attached signature page Bill Simmons Date 91 Page C2Logix CITY OF OCOEE SIGNATURE PAGE APPROVED: ATTEST: CITY OF OCOEE, FLORIDA Beth Eikenberry, City Clerk S. Scott Vandergrift, Mayor (SEAL) DATE: FOR USE AND RELIANCE ONLY BY THE CITY OF OCOEE, FLORIDA APPROVED AS TO FORM AND LEGALITY on this day of , 20_. SHUFFIELD, LOWMAN & WILSON P.A. IN APPROVED BY THE OCOEE CITY COMMISSION AT A MEETING HELD 20 UNDER AGENDA ITEM NO. Scott Cookson, City Attorney 3006 OQ RFP 3006 OQ - C2Logix, Inc SOFTWARE LICENSE AGREEMENT This Master Software License Agreement ( "Agreement ") is made as of June 14, 2011 by and between the Orlando Utilities Commission including its Divisions, Affiliates & Subsidiaries ( "OUC "), located at 100 W. Anderson Street, Orlando, Florida 32801 and C2Logix, Inc. located at 8550 Arlington Blvd. Suite 304/320, Fairfax, Virginia 22031 a Delaware Corporation, (hereinafter referred to as "Licensor "). Licensor is in the business of developing, licensing and maintaining computer software; OUC desires to license a computer software package developed by Licensor, and have such package maintained by Licensor as well. OUC and Licensor hereby agree as follows: ARTICLE I SOFTWARE AND LICENSE 1.1 Software As used herein, "Software" means the computer programs identified in the applicable Schedule A attached hereto ( "Schedule A "), in source code, object code or binary form or in any other form, including any related or included computer programs, whether owned by Licensor or licensed to Licensor by a third party which has authorized Licensor to sublicense such computer programs, and including any documentation or related materials concerning the application, use, training of users, theory of operation, maintenance or any other aspect of the Software. 1.2 License In consideration of the license fee specified in the applicable Schedule A ( "License Fee "), Licensor grants to OUC a perpetual nonexclusive right to use the Software described in the applicable Schedule A. ARTICLE II SOFTWARE USE 2.1 Scope of Use The Software may be used throughout OUC's enterprise as described on Schedule A. OUC (including its Divisions, Affiliates & Subsidiaries) may use the Software to process their own data and data received from or transmitted to their suppliers, dealers and customers in connection with the businesses of OUC, as long as they do not provide data processing services to any unrelated third party. 2.2 Other Systems If Licensor has or at any time in the future enables the Software, or any portion thereof, to run on other types of CPUs or operating systems than that presently used by OUC, Licensor hereby grants to OUC a license to use and the right to obtain a copy of the Software on such CPU(s) or operating system(s) at no additional cost or license fee. 1 3006 OQ 2.3 Additional Copies of Software OUC shall have the right to make back up copies and to obtain replacement copies of the Software at no charge (except for the cost of the media and any shipping), if its copy of the Software is damaged or destroyed for any reason. 2.4 Backup and Disaster Uses OUC may use a back up copy of the Software for general testing purposes. In emergency situations and for disaster testing, OUC may use the Software in off -site or backup computer facilities (which may be owned or operated by others) for the duration of the emergency or disaster. 2.5 Noninterference OUC shall be entitled to use the Software without interference or disturbance, subject only to its obligation to comply with the terms of this Agreement. Licensor represents that this Agreement is not subject or subordinate to any right of Licensor's creditors or of any other person claiming by or through Licensor. ARTICLE III DELIVERY AND ACCEPTANCE 3.1 Delivery and Installation The Software shall be delivered to the installation site and by the date specified on the applicable Schedule A. Unless otherwise stated in Schedule A, Licensor shall perform all installation services as required by OUC. 3.2 Acceptance Following successful installation and sufficient testing of the Software by Licensor and OUC to demonstrate that the Software is performing properly, OUC shall provide Licensor with written notice of acceptance of the Software ( "Acceptance "). If OUC is to install the Software, OUC shall have a maximum of fifteen (15) working days after the date of delivery to install and test the Software. ARTICLE IV PAYMENT OF FEES 4.1 Payment Upon Acceptance, OUC will be invoiced for any portion of the License Fee specified in the applicable Schedule A as being due upon signature of this Agreement, upon delivery or upon Acceptance. Payment of all invoices will be made on a net 30 day basis. 4.2 Receipt of Agreement Notwithstanding the foregoing, OUC will not pay any invoice from Licensor until OUC has received a fully executed original of this Agreement. 2 3006 OQ ARTICLE V PROPRIETARY INFORMATION 5.1 Confidentiality In connection with this Agreement, Licensor may from time to time have access to confidential and proprietary information ( "Proprietary Information ") of OUC, or of third parties who have licensed the information to OUC under an obligation of confidentiality. Licensor acknowledges that the disclosure to third parties or use by Licensor or third parties of such information will damage OUC. Except for any use by Licensor necessary for the performance of Licensor's obligations hereunder, Licensor agrees to keep all such Proprietary Information in strict confidence, and further agrees not to disclose, use, publish, transfer, copy or otherwise make available any portion of the Proprietary Information to any person without OUC's prior written approval. 5.2 Procedures Licensor agrees to keep any and all Proprietary Information in its possession in a secure place and to take appropriate action satisfactory to OUC to assure continuous confidentiality. If required by OUC, all of Licensor's employees, officers, or agents having access to OUC's Proprietary Information (now or at any time in the future) will sign specific confidentiality agreements incorporating the provisions herein relating to protection of OUC's Proprietary Information. 5.3 No Publicity Licensor will not use any of OUC's Proprietary Information and will not use OUC's name or refer to any of OUC's computer systems or programs in any sales brochures, product demonstrations or verbal sales presentations without OUC's prior written consent. 5.4 Software OUC acknowledges that the Software constitutes confidential and proprietary information of Licensor, and OUC agrees to maintain the Software in strict confidence and agrees not to disclose, use, publish, transfer, copy or otherwise make available any portion of the Software to any third party, except as permitted herein. 5.5 Exceptions The obligations of confidentiality set forth in this Article shall not apply to information which (i) is already known to the recipient thereof at the time of disclosure, (ii) is obtained by the recipient from a third party without restriction, (iii) is in the public domain or (iv) is independently developed by the recipient without any use of the Proprietary Information. ARTICLE VI TRAINING AND MAINTENANCE 6.1 Training. Vendor shall provide the training services described on Schedule A for the training fees described on Schedule A. 6.2 Maintenance Fee The cost of Software maintenance services ( "Maintenance Services ") for the first year after Acceptance of the Software is included in the License Fee and warranty coverage. Payment of the annual 3 3006 OQ maintenance fee specified in Schedule A ( "Maintenance Fee ") on each anniversary of the Acceptance of the Software shall entitle OUC to Maintenance Services for the next year. Maintenance Fees will be invoiced by Licensor 45 days before the due date. Maintenance Fees shall not increase during the first three (3) years of this Agreement, nor shall subsequent fees (fees applicable after the first three (3) years) increase more than the current fee adjusted for that year's increase in the PPI (Producer Price Index as published by the U.S. Dept. of Labor Bureau of Labor Statistics). Licensor will provide OUC at least ninety (90) days written notice of any proposed increase in the Maintenance Fees. Should Licensor's notice be received less than ninety days prior to the due date, the fee increase shall not be effective for the Maintenance Services for the next annual period. 6.3 Maintenance Services Maintenance Services include telephone assistance, error identification and correction, program maintenance and all Software modifications, updates, enhancements and new releases, including any corresponding technical documentation, all of which shall made available at no additional charge beyond the Maintenance Fee. 6.4 Maintenance Availability Licensor guarantees that Maintenance Services will be available for a minimum of five (5) years after the Acceptance of the Software. OUC is not obligated to renew Maintenance Services for any period. Should OUC elect not to renew Maintenance Services, OUC will return Licensor's invoice with written confirmation of the decision not to renew. OUC may terminate Maintenance Services with thirty (30) days written notice to Licensor, and Licensor agrees to prorate and refund to OUC one - twelfth of the Maintenance Fees paid for each full month remaining during the one -year maintenance period. If OUC ever discontinues Maintenance Services, OUC may reinstate these Maintenance Services from Licensor at any time. 6.5 Access for Maintenance OUC agrees to provide Licensor with reasonable access to the Software for maintenance purposes. Licensor must notify OUC at least one (1) week in advance of any required access, except in response to a request for service from OUC. ARTICLE VII WARRANTY 7.1 Warranty Licensor warrants that the Software, at the time of acceptance and for one (1) year thereafter, will perform in accordance with the Software's published specifications and as represented to OUC and that the Software will be compatible with the operating system, application programs, computing equipment, and networks interfacing with the computer systems running the Software. Licensor's warranty support shall include all of the Maintenance Services specified in Article VI of this Agreement. LICENSOR SHALL NOT BE LIABLE FOR INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, FOR BREACH OF THIS WARRANTY. 4 3006 OQ 7.2 No Other Warranties THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. ARTICLE VIII PATENT AND COPYRIGHT INDEMNIFICATION Licensor represents that the Software does not violate or infringe on any patent, trademark, trade secret, copyright, or other intellectual property right of any third person. Licensor hereby agrees to indemnify, defend, and hold the OUC harmless from any claim, suit or action, and any loss, damage, judgment, cost or expense, including reasonable attorney's fees, which may be incurred in connection with any claim that the Software infringes any patent, trademark, trade secret, copyright or other intellectual property right. OUC shall give prompt written notice of any such claim to Licensor, so that Licensor may settle or defend such action at Licensor's sole expense, but Licensor shall not be excused by a failure of OUC to give notice unless and then only to the extent Licensor is prejudiced by such lack of notice. In the event an injunction is issued, or is reasonably likely to be issued, prohibiting OUC's use of the Software, or the Software is held to infringe the rights of any third party, Licensor shall have the option, at Licensor's sole expense, either to procure for OUC the right to continue using the Software or to replace or modify the Software so that it becomes non - infringing. In the event neither of these options is possible, Licensor shall refund all License Fees and Maintenance Fees paid by OUC. ARTICLE IX SOURCE CODE 9.1 Source Code OUC may obtain a copy of the complete source code to the current version of the Software ( "Source Code ") at any time, upon payment of the fee specified on Schedule A. If OUC has obtained a copy of the Source Code, the Maintenance Services shall include a revised and updated copy of the Source Code for each new revision and version of the Software. 9.2 Escrow of Source Code If OUC has not already received a copy of the Source Code pursuant to the foregoing section, Licensor agrees to place the Source Code in an escrow account acceptable to OUC and to continually update this copy of the Source Code, so that it accurately represents the version and revision of the Software being used by OUC. In the event Licensor (i) becomes insolvent, (ii) is the subject of bankruptcy or receivership proceedings, (iii) ceases business, (iv) is unwilling or unable to maintain the Software in accordance with this Agreement, or (v) agrees to be acquired by or merged with another company without OUC's prior written consent, OUC shall be given a copy of the Source Code from the escrow account, without any cost or other obligation to OUC. In addition, Licensor agrees to provide OUC with the most current version of the 3006 OQ Source Code immediately upon request, at no additional cost, should it become apparent that any of the above business conditions are likely to or have occurred. ARTICLE X TERMINATION 10.1 Termination If either party breaches a material provision of this Agreement, the other party may give written notice of breach. If the breaching party fails to cure the breach within thirty (30) days, this Agreement may be terminated by the non - breaching party giving written notice of termination. 10.2 Return of Software Upon termination, the Software will be returned to Licensor or destroyed and OUC shall supply Licensor with an affidavit certifying such destruction. 10.3 Survival of Confidentiality The confidentiality obligations contained in Article V shall survive termination of the Agreement for any reason. 10.4 Refund of Fees In the event a breach by Licensor leads to the termination, OUC shall be entitled to a full refund of all License Fees and Maintenance Fees paid by OUC. In the event a breach by OUC leads to the termination, no refunds will be due. ARTICLE XI FACILITY ACCESS Site Access Conditions Licensor shall be granted access to the Facility under the Purchase Order, to the extent access is required for the performance of the Services, but any such access will be subject to the following conditions: Licensor will be required to confine its activities to only those portions of the Facility necessary for performance of the Services. Licensor shall be required to take all safety measures reasonably necessary to protect OUC, its permitees and licensees and the property of each, from injury or damage caused by or resulting from the performance of Services. Licensor shall follow any and all safety and security procedures established by OUC for the Facility or Facilities where Services are being performed. To the extent applicable, Licensor shall be provided a copy of applicable safety and security rules and Licensor shall read and follow such rules. In the event of a security emergency, OUC may deny Licensor access to a Facility or request that Licensor leave the Facility. Licensor shall be required to maintain an agreed level of insurance coverages of the types set forth in this Article at all times during the term of the performance of the Services. Licensor's performance of Services shall not be permitted to interfere with the use, occupancy or enjoyment of the Facility by OUC. 0 �L11. •� No work or activity performed as part of the Services shall be permitted to cause OUC to be in violation of any requirement of law nor shall Licensor or any agent, employee or representative be permitted to violate any federal, state or local laws while performing Services. Licensor shall be required to perform all Services in a manner that will not damage the Facility and Licensor shall be responsible for the cost of repairing any such damage. Licensor shall be required to strictly enforce with its employees, agents and representatives OUC's rules on maintaining a drug -free workplace and none of Licensor's employees, agents or representatives shall be permitted to use non- prescription drugs or alcohol at any OUC Facility. Required Insurance The Licensor shall acquire and maintain at all times during the performance of Services at the Facility under the Purchase Order, at the Licensor's expense and as part of the Contract Price, a minimum of the following insurance unless specifically agreed otherwise by OUC in its sole and exclusive discretion under any Purchase Order: Workers Compensation. Workers' compensation insurance at the statutory limits of liability. Employer's Liability. Employers' liability insurance with limits of liability of $100,000 per accident per person. Commercial General Liability. Commercial general liability insurance with limits of liability of $2,000,000 combined single limit (Bodily Injury & Property Damage). Commercial general liability Insurance shall include coverage for all the Licensor's contractual liability under the Purchase Order. Automobile Liability. Automobile liability insurance with limits of liability of $1,000,000 combined single limit (Bodily Injury & Property Damage). Certificates Licensor shall be required upon written request from OUC, to furnish OUC with certificates of insurance as evidence that the policies required under the Purchase Order are in full force and effect. Additional Insured The Licensor's insurance shall be required to include OUC as an additional insured with respect to the activities of the Licensor arising out of the Purchase Order unless other arrangements acceptable to OUC's risk management are agreed prior to the start of the Services. 3006 OQ ARTICLE XII MISCELLANEOUS 12.1 Disaster Recovery Assistance In the event of a disaster totally or partially disabling OUC's computing or telecommunications capability, whether due to natural or man made causes, Licensor agrees to use its best efforts to aid in the prompt restoration of OUC's use of the Software, including but not limited to (i) furnishing emergency replacements of the Software or documentation immediately upon request via overnight delivery, (ii) the provision of Maintenance Services on an emergency basis, and (iii) providing technical assistance to OUC to restore usage of the Software or to recover data. OUC shall be treated at least as favorably as Licensor's most favored customer in the event that the disaster also affects other customers of Licensor. OUC shall reimburse Licensor for the costs actually incurred by Licensor in providing the emergency response, including time, materials, and shipping and transportation expenses. 12.2 Copies of Documentation OUC may make copies for its internal use all of Licensor's manuals and other documentation concerning the application, use, training of users, theory of operation, maintenance or any other aspect of the Software, provided that all of Licensor's logos, trademarks and copyright notices are reproduced in whole in original form. 12.3 Force Majeure In no event shall either party be liable to the other for any delay or failure to perform hereunder which is caused by the other party's delay in supplying or in failure to supply approvals, information, materials or services called for under the terms of this Agreement, or by any other cause beyond the control of said party. 12.4 Reserved 12.5 Most Favorable Terms All of the prices, terms, conditions, warranties, licenses and benefits granted by Licensor herein are comparable to (or more advantageous to OUC than) the terms being offered by Licensor to any other present customer. If the Licensor shall, during the term of this Agreement, ever offer more favorable terms to another customer, this Agreement shall automatically be amended to provide the more favorable terms to OUC. 12.6 Taxes The License Fee and Maintenance Fee do not include local, state, or federal sales, use, excise, personal property or other similar taxes or duties, and any such taxes shall be paid by OUC, except for taxes based on the net or gross income of Licensor. 12.7 Notices Any notice or other communication required or permitted hereunder shall be given in writing to the other party at such party's address as provided herein. Either party may change its address by giving notice to the other in writing. All notices shall be effective five days after mailing postage prepaid by certified mail (return receipt requested), or upon receipt if delivered I3 3006 OQ personally or sent by cable, telegram, telex, telecopier, or by a recognized air courier service. 12.7.1 For purposes of this Agreement, all notices to OUC shall be sent to: Orlando Utilities Comission 5971 Pershing Ave Orlando, FI 32822 ATTN: Mark Dickey 12.7.2 For purposes of this Agreement, all notices to Licensor shall be sent to: C2Logix, Inc. 8550 Arlington Blvd, Suite 304 Fairfax, VA 22031 ATTN: Anthony J. Esposito 12.8 Assignment This Agreement may not be assigned by either party without the prior written consent of the other party, and any attempted assignment shall be void; provided, however, that OUC may assign this Agreement, upon written notice to Licensor, to any of its Affiliates without the consent of Licensor. This Agreement shall be binding upon the parties' respective successors and permitted assigns. In the event Licensor is merged, consolidated with, or acquired by another company, the successor company shall continue to be bound by all of the terms and conditions of this Agreement, or OUC shall be paid a full refund of all License Fees and Maintenance Fees paid under this Agreement. 12.9 Entire Agreement This Agreement and the Schedules (including any exhibits or attachments thereto), which are incorporated herein by this reference and constitute part of this Agreement as if fully set forth herein, constitute the entire agreement between the parties and supersedes all previous agreements, promises, representations and understandings, whether written or oral, between the parties with respect to the subject matter hereof. 12.10 Fair Construction Both parties have had the opportunity to have this Agreement reviewed by the legal counsel of their choice. This Agreement shall be interpreted without regard to and shall not be construed in favor of or against either party based on which party initiated the drafting process or proposed or drafted any specific language. 12.11 Order of Precedence In the event of an actual inconsistency between the terms and conditions of this Agreement and any Schedule, the terms and conditions of the Schedule shall take precedence over any inconsistent terms and conditions of this Agreement, but only with respect to that Schedule. 9 3006 OQ 12.12 Modification and Waiver No modification, amendment, supplement to or waiver of this Agreement or any of its provisions shall be binding upon the parties hereto unless made in writing and duly signed by both parties. A failure or delay by either party to this Agreement to enforce any of the provisions of this Agreement, to exercise any option which is herein provided or to require performance of any of the provisions hereof, shall not be construed to be a waiver of such provision, or prevent future enforcement of such provision in the same or in a different situation. 12.13 SeverabilL In the event that one or more of the provisions contained herein shall for any reason be held to be illegal or unenforceable in any respect under the laws of any applicable jurisdiction, such illegality or unenforceability shall not affect any other provision of this Agreement. This Agreement shall be construed in that jurisdiction as if such illegal or unenforceable provision or provisions had been modified by the agreement of the parties to the extent necessary to allow such provision to be enforceable while still protecting the legitimate interests of each party as expressed in this Agreement. 12.14 Applicable Law This Agreement shall be interpreted, construed and enforced under the laws of the State of Florida. Venue shall be any court of competent jurisdiction located in Orange County, Florida. 12.15 Injunctive Relief The parties agree that damages may be inadequate to compensate a party for a breach of certain of the provisions of this Agreement, particularly including (but without limitation) the confidentiality provisions with respect to Proprietary Information. The damaged party therefore shall be entitled to seek injunctive and other relief, including specific performance of the terms of this Agreement, without the necessity of posting bond, in addition to any other remedy it may have under this Agreement or at law. 12.16 Attorneys' Fees In the event of any litigation or arbitration concerning this Agreement, the prevailing party shall be entitled to seek recovery of its cost and expenses, including reasonable attorneys fees as part of any final judgment. 12.17 No Agency Relationship Nothing contained in this Agreement shall create any agency, fiduciary, joint venture, employment or partnership relationship between OUC and Licensor. 12.18 Headings The headings in this Agreement are for purposes of reference only and shall not in any way limit or otherwise affect the meaning or interpretation of any of the terms hereof. 12.19 Counterparts This Agreement may be executed in one or more counterparts, each of which may be deemed to be an original instrument, but all of which together shall constitute but one instrument. 10 3006 OQ ARTICLE XIII DISPUTE PROCESS 13.1 Dispute Process: The procedures specified herein shall be the sole and exclusive procedures for the resolution of general and billing disputes between the parties arising out of or relating to this Agreement. The parties will participate in good faith in the procedures specified herein. A. General The procedures specified herein shall be the sole and exclusive procedures for the resolution of disputes between the parties arising out of or relating to this Agreement. The parties will participate in good faith in the procedures specified in this Section. 2. All applicable statutes of limitation and defenses based upon the passage of time shall be tolled while the procedures specified in this Section are pending. The parties will take such action, if any, required to effectuate such tolling. 3. In the event of any dispute under this Agreement which cannot be readily resolved, it shall be referred to the appropriate executives of the respective parties to this agreement (hereinafter "Party" or "Parties ") for negotiation and resolution as described below. 4. If the dispute has not been resolved by negotiation or mediation as provided herein within sixty (60) days of the initiation of such mediation procedure, either party may initiate litigation upon ten (10) days' written notice to the other party; provided, however, that if one party has requested the other to participate in a nonbinding procedure, as provided for under this Section, and the other has failed to participate, the requesting party may initiate litigation before expiration of the above period. B. Disputes: Disputes, as defined herein and under the Agreement, include disagreements, claims, counterclaims, matters in question, and differences of opinion between OUC and Licensor, regarding the Work and modifications or changes to the Work. Disputes may involve interpretation of Contract Documents, acceptability of the Work, costs and /or time for performance. Disputes may also involve other subjects mutually agreed by OUC and Licensor to be of concern to the Board. 11 3006 OQ C. Payment Disputes: If a dispute arises between the Licensor and OUC, the dispute shall be submitted to an appropriate panel assembled by the Director of Purchasing no later than forty -five (45) days after receipt of the disputed payment. OUC shall render a final decision on the disputed payment within sixty (60) days after receipt of the invoice. 2. If the dispute is decided in favor of OUC, interest shall begin to accrue fifteen (15) days after the decision is announced. 3. If the dispute is decided in favor of Licensor, interest shall accrue as of the original date the payment became due. 4. The panel's final decision can be taken as a contract dispute through the process outlined below. D. Step Negotiations: Either Party may give the other Party written notice of any dispute not resolved in the normal course of business. Executives of both Parties at levels one step above the project personnel who have not previously been involved in the dispute shall meet at a mutually acceptable time and place within ten (10) days after delivery of such notice and thereafter as often as they reasonably deem necessary, to exchange relevant information and to attempt to resolve the dispute. If the matter has not been resolved by these persons within thirty (30) days of the disputing party's notice, or if the parties fail to meet within ten (10) days, the dispute shall be referred to senior executives of both parties who have authority to settle the dispute and who shall likewise meet to attempt to resolve the dispute. If the matter has not been resolved within thirty (30) days from the referral of the dispute to senior executives, or if no meeting of senior executives has taken place within fifteen (15) days after such referral, either Party may initiate mediation as provided hereinafter. 2. All negotiations pursuant to this Section shall be confidential and shall be treated as compromise and settlement negotiations for purposes of the Federal Rules of Evidence and state rules of evidence. E. Mediation: If the dispute has not been resolved by negotiation as provided herein, the Parties shall endeavor to settle the dispute by mediation. Either Party may initiate a mediation proceeding by a request in writing to the other Party, Thereupon, both Parties will be obligated to engage in mediation. The proceeding will be conducted in accordance with the then current Center for Public Resources ( "CPR ") Model Procedure for Mediation of Business Dispute or other mutually agreed upon procedures, with the following exceptions: 12 3006 OQ a. If the Parties have not agreed within thirty (30) days of the request for mediation on the selection of a mediator willing to serve, the CPR, upon the request of either Party, shall appoint a member of the CPR Panel of Neutrals as the mediator; and Efforts to reach a settlement will continue until the conclusion of the proceeding, which is deemed to occur when: a) a written settlement is reached, or b) the mediator concludes and informs the Parties in writing that further efforts would not be useful, or c) the Parties agree in writing that an impasse has been reached. Neither Party may withdraw before the conclusion of the proceeding. 2. The Parties regard the aforesaid obligation to mediate as an essential provision of this Agreement and one that is legally binding on them. In case of a violation of such obligation by either Party, the other may bring an action to seek enforcement of such obligation in any court of law having jurisdiction thereof. F. Litigation: If the dispute has not been resolved by negotiation or mediation as provided herein within sixty (60) days of the initiation of such mediation procedure, either Party may initiate litigation upon ten (10) days written notice to the other Party; provided, however, that if one Party has requested the other to participate in a nonbinding procedure, as provided for under this Section, and the other has failed to participate, the requesting Party may initiate litigation before expiration of the above period. 2. All applicable statutes of limitation and defenses based upon the passage of time shall be tolled while the procedures specified in this Section are pending. The Parties will take such action, if any, required to effectuate such tolling. Claims, counterclaim, disputes, and other matters in question between OUC and Licensor that are not resolved will be decided in the Ninth Judicial Circuit, in and for Orange County, Florida, which shall have exclusive jurisdiction and venue over all matters in question between OUC and Licensor. C2Logix By: Name: Title: Date: Orlando Utilities Commission By: Name: Title: Date: 13 Preferred Solution Year 1 Year 2 Yaar 2 1 Yaor 4 Ycer 5 Addl Yserz Hardware Fees ° . y ten, Fieeifzou,c " t,a. <e *Aa terra e Coetract_ tr Kickoff rreenrg, Data Setup, System l $ 21,62500 Setup, Configuration and installation Conrad adrnimstmbf and ro,, travel 700,00 3rd Party Fees (Optional) vteq Street Centedine data, annual Flicense (necessary if OUC does not I haw data, meeting F4eed2oute „ "�s 3 1.875.uu i $ t,968 /S 5 2,067 19 $ 2,170.55 $ 227907 $ 2.393.03 requirements) �ArcView931110Gcense $ 1,500.001 Total_ $ 3,375.04 i $ 1,968775 $ 2,067.19 $ 2,174.55 $ 2,279.47 S 2.393.03 Software maintenance Maintenance Pius Implementation Costs Travel and Lodging Exp. $ 3,5(t0 00 1 $ 8,�Q5 N) 1 $ 9,371.25 I $ 9,83921 $ 10,331.FSt3 Create interfaces ro aster reading ,,_....,._ — —.— I $ 5.400.00 Training: Year 1 - preparation and 9 -- days with client which cons�sls of 4- day training on-site, 3-day workshop $ 19,800.00 $ 2,604.00 $ 2,73420 $ 2,870.91 $ 3,014.46 $ 3,165.18 �n -sits, and 16 hours of on-call trai ni no Years 2 -5 - 16 hors. as ITravel, Air, Car, Meals, a =_ iona N j$ 7,800.00 1 1 1 1 1 1 T 5 Year Total C C2LOGIX BY: Yrar 1 NAME: TITLE: DATE: Year 2 Year 3 ! Yea 4 l Year 5 i Addl Yea 3,072.75 i $ 13,726.30 1 $ 14,41:. -711 $ 15,133.34. 1 51 5.890.01 ORLANDO UTILITIES COMMISSION BY: NAME: TITLE: DATE: 3006 OQ BASIS OF CONTRACT For METER ROUTE MANAGEMENT SOFTWARE 3006 OQ BC.1 GENERAL. This Basis of Contract clarifies and states certain agreements and understandings between the parties with regard to additional clarification terms and conditions for Meter Route Management Software, as defined in the Request for Proposal 11 3006 OQ, the Contract Documents, and the C21-ogix Inc. proposal dated March 30, 2011. BC.2 CLARIFICATIONS/EXCEPTIONS OUC acknowledges that it received as a part of Contractor's Proposal, no exceptions and /or clarifications. OUC acknowledges that it did receive exceptions, however, during negotiations of the OUC Software License agreement. OUC agrees to and hereby accepts specific terms regarding Contractor's obligation with regard to the software source code as stated in a letter from CIVI dated June 14, 2011, attached herein as Exhibit "A" and incorporated by this reference. Exhibit "A" includes all clarifications regarding Contractor's revised Proposal accepted by OUC and made a part of the Contract terms. BC -1 3006 OQ Exhibit A TO BASIS OF CONTACT (CIVIX letter dated June 14, 2011) BC -1 3006 OQ CIVIX Routing Sofrivare and Solutions June 14, 2011 Mr, Mark Dickey Orlando Utilities Commission Orlando- Florida Dear Mr. Dickey, x49.761.285.3872 (tel) Lise- Meitner -Sir. 12 wwwTiestRoute.com 78100 Freiburg ® Info @FieetRoute.com Germany C1ViX agrees to the following terms in regard to the OUC's licensing of FleetRouteTM through C2Logix: "Should C2Logix, Inc. become insolvent for any reason or become unable to provide software support for any reason, the license for the FleetRouteTM Software will revert back to the developer Civix L.L.C. (Civix). Civix agrees to provide ongoing support during its normal business horns and maintenance of the FleetRouteTM Software product according to the price and terms of this C2Logix / OUC agreement. If CIVIX is unable to provide this support they will provide access to the currently licensed version of the FleetRoute TM source code to OIJC to .support its own internal operations for its core business needs for meter reading within the limits Of this C2Logix / OUC agreement, and to specifically exclude outsourcing and/or anZv other use by third parties or subsidiaries. One time access to the source code will be free of charge with the exception of reasonable costs for the assembly and transmission of the code. " Sincerely, Paul F'. Patterson, Ph.D. President MIMI