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HomeMy WebLinkAboutItem VI (A) Approval and Authorization to Extendfor an additional two years the existing Commercial Garbage Collection Franchise Agreement with IWS, effective October 16, 1993 AGENDA 8-3-93 "CENTER OF GOOD LIVING-PRIDE OF WEST ORANGE" Item VI A Ocoee - -- '"Y ,'�° CITY OF OCOEE RCOMMISSIONERS USTY JOHNSON 0. 150 N.LAKESHORE DRIVE PAUL W.FOSTER 0 OCOEE,FLORIDA 34761 VERN COMBS yi}? (407)656-2322 SAM WOODSON t� o fsp00 CITY MANAGER ELLIS SHAPIRO STAFF REPORT TO: The Honorable Mayor and Board of City Commissioners FROM: Ray Brenner, Public Works Director DATE: July 29 , 1993 RE: Industrial Waste Service, Inc . garbage collection franchise agreement renewal ISSUE: Should The Honorable Mayor and Board of City Commissioners extend the existing term for an additional two ( 2 ) years commencing with the expiration of the initial three ( 3 ) year term on the commercial garbage collection franchise agreement? BACKGROUND AND DISCUSSION: On July 20 , 1993 , my staff report was submitted to you for review and direction to approve or disapprove extending the existing contract with the Industrial Waste Service Company to collect commercial garbage within the corporate limits of the city (attachment #1 ) . Pursuant to Section 4 of that agreement , the city placed the Industrial Waste Service Company on notice of its intent to terminate the agreement upon the expiration of the term thereof (attachment #2 ) . Additionally, the city commission decided to place this matter on the agenda for August 3 , 1993 to further consider; specifically, reserving the right to revoke this notice of intent to terminate and grant a two year extension of the agreement pursuant to the terms thereof. There were representatives present at the July 20 city commission meeting from the Waste Management of Orlando Co. and from the Jennings Environmental Services, Inc . opposing the renewal . Their contention was they can do it cheaper and they can do it better. IWS has supplied information as to costs for Ocoee vs. Maitland (attachment #4 ) . As you recall , handouts were given to each of you from the respective companies with information regarding the recent Request for Proposal with the city of Maitland (attachment #3 ) . Page 2 Staff Report The Honorable Mayor and Board of City Commissioners July 29 , 1993 As further research, Montye Beamer and I received copies of Maitland' s RFP and met with William Brian Jones , Assistant City Manager, and Tony Leffin, Public Works Director, to discuss their recent RFP and their award of the contract . The hand out that Mr. Wilson, Jennings Environmental Services , Inc . distributed to each of you doesn' t accurately reflect or compare the rates charged in our city. For example , hauling is the only charge reflected in Maitland' s RFP; the City of Maitland, in turn, handles the administration of the services and bills an amount greater than hauling charges. Under our franchise agreement with IWS we receive a 20% franchise fee and the franchisee does the billing, bad debt collections , and handles customer service . At the last commission meeting I reported that I had a copy of the last franchise check from IWS in the amount of $7 ,455 . 32 . In FY 91 the city received revenue totalling $28 , 737 ; in FY 92 the city received $55 , 374 . ; and for the first 9 months of the current fiscal year received $52 , 143 . 19 . It was further reported at the commission meeting by Mr. Doug Wilson that he could provide staff with a lengthy list of complaints related to the collection services of IWS. As of this writing I have not personally seen this list. I feel quite certain that my office would have heard some of these complaints if there were as many as Mr. Wilson referred to. I asked Ms. Jo Piercy, customer service representative with IWS, to provide me with a list of all customer complaints logged by their department for the past six months. (Attachment #5 is a copy of Ms. Piercy' s report. ) In reviewing the report it appears that these are routine complaints due to the nature of the industry. Staff is satisfied with the method and timeliness that the complaints were resolved. Because of the limited size of Ocoee ' s commercial customer base in 1990 , only three complete bid packages were received. As stated in my staff report of August 17 , 1990 , ( attachment #6 ) there were many comparisons made among these three haulers , Industrial Waste Service, Waste Management and Florida Garbage Service Co. To assist in the overall evaluation of the bidders, Darrel Dees and I visited each of the three companies. The following areas were discussed and observed at each of the three: methods of collection, customer service , billing, containers, inspections of equipment/back up equipment , accounting methods, and fleet maintenance , including support staff. Various calls were made to each company at different times of the day, and lastly, references were checked. Based on the information obtained, it was staff' s recommendation to the Honorable Mayor and Board of City Commissioners that Industrial Waste Service be selected as the city' s franchisee. Also, it Page 3 Staff Report The Honorable Mayor and Board of City Commissioners July 29 , 1993 should be noted that all of the bids submitted reduced the rates of the customer' s the city was collecting significantly. At that time the city was collecting 70 of its total 214 commercial accounts , with the remaining being serviced privately without any franchise agreements . The discussions as to the length of any contract was centered in terms of optimal time period for the best rates . Three years with one two year extension allows a company to recoup capital outlay over a longer period and, hence , lowers rates for customers , this is still less savings than a straight 5 year period. Should the city make a policy decision to issue contracts for only a three year period, three year rates will be considerably higher to the customers . Since the commercial base continues to grow and the planning now involved in the development of the mall and ancillary buildings is imminent, interest will continue to grow. Performance must be the number one criteria in any decision related to service delivery! RECOMMENDATION: Based on the performance of the Industrial Waste Services , Inc . Company for the past three years , and the professional manner in which they resolved complaints, it is staff' s recommendation that you approve the two year extension of the existing commercial garbage collection franchise agreement . RB: jh Attachments : #1 - Second amendment to the Commercial Garbage Collection Franchise Agreement with IWS #2 - Paul Rosenthal ' s letter - notice of intent to terminate the Agreement with IWS #3 - City of Maitland' s RFP rate sheet #4 - Comparison of costs Ocoee vs . Maitland from IWS #5 - Letter from IWS regarding complaints (January 1993-June 1993 ) #6 - Staff Report - August 17 , 1990 ATTACHMENT #1 SECOND AMENDMENT TO THE COMMERCIAL GARBAGE COLLECTION FRANCHISE AGREEMENT THIS SECOND AMENDMENT TO THE COMMERCIAL GARBAGE COLLECTION AGREEMENT is made and entered this 3rd day of August, 1993, by and between the CITY OF OCOEE, a Florida municipal corporation, (hereinafter referred to as the "City") and INDUSTRIAL WASTE SERVICE, INC. , a Florida corporation, (hereinafter referred to as the "Franchisee") . WITNESSET H: WHEREAS, the City and Franchisee have previously entered into a Commercial Garbage Collection Franchise Agreement, dated October 16, 1990, as amended March 29, 1993 ("the Agreement") , granting the Franchisee an exclusive franchise for the collection of commercial garbage within the corporate limits of the City; and WHEREAS, Section 4 of the Agreement provides that the initial 3-year franchise term may be extended for an additional two (2) years by mutual agreement of the City and Franchisee; and WHEREAS, on August 3 , 1993 , the Board of City Commissioners approved the extension of the term of the franchise for an additional two (2) years pursuant to Section 4 of the Agreement; and WHEREAS, the City and Franchisee desire to amend the Agreement to extend the term of the franchise as more particularly set forth below; NOW, THEREFORE, in consideration of the premises and other valuable considerations, the receipt and sufficiency of which are hereby acknowledged, and intending to be legally bound hereby, the City and Franchisee hereby agree as follows: 1. The preambles above are true and correct and are incorporated herein by this reference. 2 . All defined terms used in this Second Amendment which are not otherwise defined herein shall have the meaning ascribed to them in the Agreement. 3 . Pursuant to Section 4 of the Agreement, the City and the Franchisee agree to extend the term of the franchise for an additional two years commencing upon the expiration of the initial 3-year franchise term. 4 . Except as hereinabove provided, the terms and provisions of the Agreement are hereby ratified and confirmed by the parties hereto and shall remain in full force and effect. ATTACHMENT #1, page 2 � S IN WITNESS WHEREOF, the CITY OF OCOEE has caused this First Amendment to be executed by S. Scott Vandergrift, its Mayor, and attested by Jean Grafton, its City Clerk, and has caused its seal to be affixed hereto; and INDUSTRIAL WASTE SERVICE, INC. has caused this First Amendment to be executed in its name by , its President and attested by , its Secretary, and has caused the seal of said corporation to be affixed hereto, as of the day of August, 1993 . "CITY" Signed, sealed and delivered CITY OF OCOEE in the presence of: By: Printed Name: S. Scott Vandergrift, Mayor Attest: Printed Name: Jean Grafton, City Clerk (SEAL) "FRANCHISEE" INDUSTRIAL WASTE SERVICE, INC. By: Printed Name: Printed Name: President Attest: Printed Name: Printed Name: Secretary (SEAL) For the use and reliance only by the City of Ocoee, Florida. Approved as to form and legality this day of August, 1993 . FOLEY & LARDNER By: City Attorney l SECOND AMENDMENT TO THE COMMERCIAL GARBAGE COLLECTION FRANCHISE AGREEMENT THIS SECOND AMENDMENT TO THE COMMERCIAL GARBAGE COLLECTION AGREEMENT is made and entered this 3rd day of August, 1993, by and between the CITY OF OCOEE, a Florida municipal corporation, (hereinafter referred to as the "City") and INDUSTRIAL WASTE SERVICE, INC. , a Florida corporation, (hereinafter referred to as the "Franchisee") . WITNESSET H: WHEREAS, the City and Franchisee have previously entered into a Commercial Garbage Collection Franchise Agreement, dated October 16, 1990, as amended March 29, 1993 ("the Agreement") , granting the Franchisee an exclusive franchise for the collection of commercial garbage within the corporate limits of the City; and WHEREAS, Section 4 of the Agreement provides that the initial 3-year franchise term may be extended for an additional two (2) years by mutual agreement of the City and Franchisee; and WHEREAS, on August 3 , 1993, the Board of City Commissioners approved the extension of the term of the franchise for an additional two (2) years pursuant to Section 4 of the Agreement; and WHEREAS, the City and Franchisee desire to amend the Agreement to extend the term of the franchise as more particularly set forth below; NOW, THEREFORE, in consideration of the premises and other valuable considerations, the receipt and sufficiency of which are hereby acknowledged, and intending to be legally bound hereby, the City and Franchisee hereby agree as follows: 1. The preambles above are true and correct and are incorporated herein by this reference. 2. All defined terms used in this Second Amendment which are not otherwise defined herein shall have the meaning ascribed to them in the Agreement. 3 . Pursuant to Section 4 of the Agreement, the City and the Franchisee agree to extend the term of the franchise for an additional two years commencing upon the expiration of the initial 3-year franchise term. 4. Except as hereinabove provided, the terms and provisions of the Agreement are hereby ratified and confirmed by the parties hereto and shall remain in full force and effect. IN WITNESS WHEREOF, the CITY OF OCOEE has caused this First Amendment to be executed by S. Scott Vandergrift, its Mayor, and attested by Jean Grafton, its City Clerk, and has caused its seal to be affixed hereto; and INDUSTRIAL WASTE SERVICE, INC. has caused this First Amendment to be executed in its name by , its President and attested by , its Secretary, and has caused the seal of said corporation to be affixed hereto, as of the day of August, 1993. "CITY" Signed, sealed and delivered CITY OF OCOEE in the presence of: By: Printed Name: S. Scott Vandergrift, Mayor Attest: Printed Name: Jean Grafton, City Clerk (SEAL) "FRANCHISEE" INDUSTRIAL WASTE SERVICE, INC. By: Printed Name: Printed Name: President Attest: Printed Name: Printed Name: Secretary (SEAL) For the use and reliance only by the City of Ocoee, Florida. Approved as to form and legality this day of August, 1993 . FOLEY & LARDNER By: City Attorney r 93 15:13 $407 648 1743 FOLEY & L" .DNER I�002/002 ATTACHMENT #2 FOLEY Sc LARDNER III NORTH ORANGE AVENUE.SUITE 1800 ' ORLANDO, FLORIDA 32601 TELEPHONE IA071 423-755e FACSIMILE 14071 ¢48-1743 TAMPA. FLORIDA MAILING ADDRESS: JACKSONVILLE. FLORIDA MILWAUKEE,WISCONSIN TALLAHASSEE_FLORIDA POST OFFICE ®OX 21$3 MWASHIN WISCONSIN WEST PALM REACH. FLORIDA ORLANDO, FL 3260P-219. WASHINGTON. D.0 ANNAPOLIS. MARYLAND CHICAGO, ILLINOIS July 21, 1993 Cum= MAIL REQUESTED Industrial. Waste Service, Inc. 1099 Miller Drive Altamonte Springs, FL 32701 Re; Commercial Garbage Collection Franchise Agreement between the City of Ocoee and Industrial Wage Service, Inc,, dated October 16, 1990 (the "Agreement") Dear Sir/Madam: Pursuant to Section 4 of the Agreement the City of Ocoee hereby gives notice of its intent to terminate the Agreement upon the expiration of the term thereof. hi this regard, at a regular meeting of the City Commission of the City of Ocoee held on Yu1y 20, 1993, the City Commission decided to place this matter on the agenda for the August 3, 1993 City Commission Meeting for further consideration, specifically reserving the right to revoke this notice of intent to terminate and grant a two year extension of the Agreement pursuant to the terms thereof. Sincerely yours, 62th.j /1444‘0 Paul E. Rosenthal City Attorney, City of Ocoee cc: Mr. Ray Brenner CMVPM130072ELICOTIMOCotilINNDUSTIGIVILOAIWASISISRUno CITY OF MAITLANU ATTACHMENT #3 REQUEST FOR PROPOSAL SCUD WASTE COLLECTION,LLDISPOSAL, AND RECYCUNG SERVICES ,ALTERNATE 1 WASub RA RATE PER MONTH JENNINGS IWS BFI KIMMINS DISPOSAL MGMNT GARB SON, I GARBAGE&YARD WASTE $8.95 $7.98 $9.68 $12.50 $11.85 $6.90 n/a MAR OC�� cURBSIDERECYCLING 1.95 1.44 1.65 1.75 1.90 1.75 n a 0.71 14 06 TOTAL BASIC SERVICE $10.90 lia $11.33 $14.25 $13.75 $88.65 rya 021 OPIYONAL2NDOOI.ITC770N $2.85 04 97 I1 $3.30 $21.75 2.45 a0 : ` 11 `,� ..... I : 1t Ali E ALTERNATE 2; RATE PER MONTH JENNINGS I1Ys BFII:1MM1tINti DISPOSAL MGMNT GA WASTE GA R RB SON MAR COMPACTOR AQOOUNIS $70.63 $58.50 $140.00 $125.00 $110.00 $99.00 $95.50 $73.00 MULTI-FAMILY RESIDENTIAL t\ 1 UNITCOBTPORRECYCLING $0.95 $1.20 $1.00 $1.50 $5.00 $1.25 - $1.60 $1.00 COMMERCIAL RECYCLING: ii.. 2 YARD $7.00 $2.80 5.77 5.00 7.00 4.00 1.90 3.50 4 YARD 7.75 7.84 10.39 10.00 10.50 8.00 1.40 7.00 6 YARD 11.10 8.40 15.01 15.00 14.00 12.00 1.20 10.50 8 YARD 14.40 11.20 19.63 20.00 18.00 . 16.00 1.00 14.00 32 GAL CART 5.50 1.00 2.08 10.00 5.00 0.00 2.25 2.25 68 GAL CART 5.90 1.00 2.42 12.50 5.50 0.00 2.50 250 95 GAL CART 6.25 1.00 2.88 15.00 6.00 3.47 2.75 2.7 RATE PER YARD co >: . oco� DUMPSTER ACCOUNTS: 2 YARD - 1/WK 3.50 2.08 5.59 4.88 4.00 4.00 2.65 3.25 1.57 4 YARD - 1/WK 2.00 1.82 3.42. 3.68 3.30 4.00- 2.61 2.75 1.57 6 YARD - 1/WK 2.00 1.67 3.2Z 3.36 2.90 4.00 2.57 2.50 1.571 8 YARD - 1/WK 2.00 1.60 3,2Z 3.20 2.75 4.00 2.53 2.35 1.5r 2 YARD- 2/WK 2.50 1.97 4.28 4.00 4.00 2.59 3.25 1.57 4 YARD - 2/WK 1.80 1.71 3.42 3.30 4.00 2.55 2.75 1.57 6 YARD- 2/WK 1.50 1.60 3.09 2.90 4.00 2.51 2.50 1.57 8 YARD - 2/WK 1.50 1.54 2.92 2.75 4.00 2.47 2.35 1 .7 2 YARD- 3/WK 2.50 1.92 4.17 4.00 4.00 2.53 3.25 1.57 4 YARD - 3/WK 1.80 1.67 3.29 3.30 4.00 2.49 2.75 1.57 6 YARD - 3/WK 1.50 1.57 2.99 2.90 4.00 2.45 2.50 1.57 8 YARD - 3/WK 1.50 1.52 2.84 2.75 4.00 2.41 2.35 1.57 2 YARD - 4/WK 3.00 1.90 4.12 4.00 4.00 2.47 3.25 1.57 4 YARD - 4/WK 1.80 1.65 3.22 3.30 4.00 2.43 2.75 1.57 6 YARD - 4/WK 1.50 1.56 2.95 2.90 4.00 2.39 2.50 1.57 8 YARD - 4/WK 1.50 1.51 2.81 2.75 4.00 • 2.35 2.35 1.5k 2 YARD- 5/WK 3.00 1.89 4.03 4.00 4.00 2.41 3.25 1.57 4 YARD- 5/WK 1.80 1.64 3.21 3.30 4.00 2.37 2.75 1.57 6 YARD - 5/WK 1.50 1.55 2.92 2.90 4.00 2.33 2.50 1.57 8 YARD -r 5/WK 1.50 1.50 2.77 2.75 4.00 2.29 2.35 1.51 2 YARD - 6/WK 3.00 1.88 4.02 4.00 4.00 2.35 3.25 1.51 4 YARD - 6/WK 2.50 1.64 3.18 3.30 4.00 2.31 2.75 1.57 6 YARD - 6/WK 2.00 1.54 2.90 2.90 4.00 2.27 2.50 1.57 8 YARD - 6/WK 2.00 1.50 2.76 2.75 4.00 2.23 2.35 1.57 2 YARD - 7/WK 3.00 1.88 4.01 4.00 4.00 2.29 3.25 1.577 . 4 YARD - 7/WK 3.00 1.63 3.16 3.30 4.00 2.25 2.75 1.57 6 YARD - 7/WK 3.00 1.54 2.89 2.90 4.00 2.21 2.50 1.57 8 YARD- 7/WK 3.00 1.49 2.75 2.75 4.00 2.17 2.35 1.55 ATTACHMENT 4 INDUSTRIAL WASTE SERVICE,INC. 1099 MILLER DRIVE ALTAMONTE SPRINGS,FL 32701 (407)831-1539 Seminole (407)4256600 Orange (407)892.2298 Osceola July 30, 1993 City of Ocoee 150 North Lakeshore Drive Ocoee, Florida 34761 Dear Honorable Mayor and Commissioners: The purpose of this letter is to respond in detail to the recent assertions that the rate that we receive for our services in the City of Ocoee are exorbitant (to high froi a competitive view point) . The recent rate structure that has been established in the City of Maitland appears to be the focal paint and a benchmark that some have established for comparison o Ocoees current rate structure. To maintain continuity for easy understaiding, the Maitland rate will also be used in this presentatioi as the benchmark to display that the Ocoee rates are not exorbitant by comparison. To properly evaluate and digest the d .fferent per cubic yard rates in these cities, one must recognise that the cities are different in nature. Ocoee is an oralige and Maitland is an apple. So when you look at a surface ;ate of $3.98 per cubic yard in Ocoee and $1.82 per cubic yard i Maitland, it is not a real comparison. Incidentally, we use $1f82 for Maitland instead of the $1.68 that has been previously represented by others. The $1 . 82 is the actual average when the allowable extra charges for opening gates and rolling out containers for dumping is accounted for. The amount of this kind of actii/ity is far greater in Maitland than Ocoee. ‘10 A Commercial,R sIdentlal anti Industrial Disposal Company City of Ocoee (Page 2) There are significant factors that separate the two cities into different cost categories. The major ones for this analysis are: 1. An $ . 80 per cubic yard franchise fee paid to Ocoee vs no such fee in Maitland. 2. A $ . 44 per cubic yard difference in the cost of providing service to the two, cities. It is more expensive to service Ocoee. This difference is primarily related to the route density (the amount of time between stops) , and the additional distance to Ocoee versus Maitland which adds truck time. The key to controlling cost in our business is to control what we call travel time. 3. A $. 28 per cubic yard cost of billing the customers and collections and bad debt expense. 4. A $.14 per cubic yard :additional container cost related to a three year contract period versus a five year period in Maitland. Another factor to be considered in this, analysis is the recent annual CPI increase applied to the Ocoee rate. Both contracts have provisions for such increase and; typically our type of company will bid a City contract with the anticipation of acquiring an acceptable profit as the annual increases occur. City of Ocoee (Page 3) The following equation takes all, these factors into account with appropriate values to factually display what would happen to the Ocoee rate if both cities were identical in cost factors: $ 3.98 current price per cubic yard . 80 franchise fee deduction . 44 route density and travel time deduction . 17 recent annual increase deduction . 28 billing cost deduction . 14 container cost' amortization deduction $ 2.15 actual comparable price per cubic yard for Ocoee The $. 33 difference that remains is attributable to the fact that Maitland lies in the center of our operational area. This deletes the need for city specified trucks because the small volume can be absorbed by numerous surrounding routes. Ocoees outlying character creates a need for more specifically assigned routing with less density. Sincerely Sti Charles Wilson General Manager cc: Ellis Shapiro Ray Brenner Montye Beamer • ATTACHMENT #5 INDUSTRIAL WASTE SERVICE,INC. 1099 MILLER DRIVE ALTAMONTE SPRINGS,FL 32701 (407)831-1539 Seminole (407)425-6600 Orange (407)892-2298 Osceola July 28, 1993 Mr. Ray Brenner Director of Public Works 150 N. Lakeshore Drive Ocoee, Florida 34761 Mr. Brenner: In response to your request, I am submitting a report of all customer complaints logged in by our Customer Service Department from January 1993 thru June, 1993 . I am also sending you a sample copy of our customer check form. This particular form is filled out completely in triplicate every time a customer calls in. It is then sent to the various departments - upon completion of the assignment, the form is returned to the Customer Service Department for filing. I do hope the following report will enable you to better assess our service within the City of Ocoee. In the months of January and February, we received no customer complaints. Month of March there were 20 complaints: 12 - missed pickups - 3 due to new accounts driver couldn't find on first pickup day and 3 due to route day changes. 4 - requests for cleanup (illegal dumping by others) . 1 - keep gates closed 3 - 2nd request for container switch outs Month of April there were 5: 3 - missed pickups 1 - gate not being closed 1 - 2nd request container switch out t ei A Commercial, Residential and Industrial Disposal Company ATTACHMENT #5 , page 2 Page 2 Month of May there were 5: 5 - missed pickups, 1 - was a new account, driver missed stop Month of June there were 9 : 7 - missed pickups, 2 blocked by vehicles, 1 on temporary stop due to non-payment 1 - call from City - can blocking alley 1 - not locking can In summary for these 6 months, there were a total of 39 complaints logged in. Please feel free to call me with any questions you may have or any backup information you might need. IWS is proud and pleased to serve the City of Ocoee in any way possible. Sincerely, C.)°-1 Jo Piercy Customer Service JP:ms •. ATTACHMENT #5, page 3 • • . Cnmay Kr i .. - le -..) ›. , • IP. 10 1 Viii cc Nii La �' ~ 0 3 0 I �� a F. -. . Ill.' .* . : . . V� • / ' ...0 . C F iri } NIP D 0 it.....,..., . . ,. . . . . • . . , - _ . ,,, . . . m iii 'i 1 % -•111 i. i 3 W z: 1 i ' tc'llbqiii %41, 1 Nz; . m in c II --,... ... /47.1 N • ...I ) i o ' j LC W \ d Cken •C H 0 Z 0 ` p v, J7 � aoc U Q � � " i . ATTACHMENT #6 "CENTER OF GOOD LIVING- PRIDE OF WEST ORANGE" MAYOR•COMMISSIONER ' 4. O` Ocoee LESTER DABBS,JR. '"WCol ° CITY OF OCOEE COMMISSIONERS .! a 150 N.LAKESI LORE DRIVE RUSTY JOHNSON v0 OCOEE FLORIDA 34761 PAUL W.FOSTER (407)656-2322 VERN COMBS ,,f SAM WOODSON r el,. Of G000 �`,` CITY MANAGER ELLIS SHAPIRO STAFF R E P 0 Ii T TO: The Honorable Mayor and Board of City Commissioners FROM: Ray Brenner , Public Works Director U DATE: August 17 , 1990 RE: Selection of Exclusive Franchise .for the Collection of Commercial , Industrial and Institutional Garbage Accounts ISSUE: • Should the Honorable Mayor and 'Board of City Commissioners select one of the three companies to provide exclusive garbage pick-up for all commercial , industrial and institutional accounts located in the City of Ocoee? I3ACKGRUUND/DISCUSS 1ON: On Thursday, June 28 and July 1 , 1990 , an invitation to submit competitive proposals for exclusive commercial , industrial and institutional garbage collection was advertised. As part of the advertisement , a mandatory pre-proposal conference with City Attorney , Ronald M. Schirtzer , was scheduled and held, on July 10 , 1990 at 10: 00 at City Hall . The companies interested in com- peting for the commercial garbage franchise rights were: Florida Garbage Service , Industrial Waste Services , Waste Management of Orlando , Kissirnlnee Recycling Corporation and Commercial Refuse , Inc. Those companies interested in providing the City with garbage collection services were to submit their proposals and were to be received by the City no later than July 16 , 1990 , at 10: 00 a.m. and were opened and bids read aloud at 11: 00 a .m. the same day . Present • during the bid opening were representatives from Industrial Waste Services , Florida Garbage Service and Waste Management of Orlando , who submitted sealed proposals. A fourth sealed bid" was submitted by Commercial Refuse , Inc. with their letter stating , in part , that they would retract any desire to bid on the City ' s commercial fran- chise accounts at this time . A comparison of monthly revenues and franchise fees was done by staff and that report is attached for your review. As a summary of this sheet , the anticipated franchise fees for the collection of all commercial , industrial and institutional accounts within the City indicated that IWS would generate approximately $4 ,882 monthly ($58 , 584 annually) , Waste Management of Orlando would provide $4 ,434 monthly ($53 ,208 annually) and Florida Garbage Service would generate a monthly franchise fee of $4 ,036 ($48 ,432 annually) . Based on the information provided by these three companies, it appears our current rate structure to the commercial , industrial and institutional acc- ounts will be reduced significantly . attachment #6 , page 2 Page 2 . Staff Report August 17, 1990 To assist in the overall evaluation of the bidders, staff visited each of the three companies . Discussed were collections, service , billing , handling of complaints , containers , equipment , back-up equipment , accounting methods and fleet maintenance . The following is an overview, along with observations:. Industrial. Waste Service has a service package which includes new equipment with a complete inventory and maintenance program; bonded and safety trained employees ; supervised routes to ensure consis- tent good service; and modern record keeping for easy and accurate auditing. They are currently contracted to twenty-two municipalities and six counties throughout the state of Florida. Seventeen com- mercial customers within the City are presently serviced by IWS . Additionally, the recently enacted statewide solid waste act estab- lished a goal of reducing the volume of solid waste by 30% by the year 1994 . This includes residential , industrial , commercial and . institutional accounts located within the City . IWS has a program in place to meet that goal and documentation to support their efforts. Attached to this report is a list of examples of their community in- volvement within the communities it serves . It appears Florida Garbage Service is competent to provide the services and collections of our commercial , institutional and in- dustrial accounts within the City. By comparison of their bid competitors , they are not as large . This company currently services one commercial customer within the City , however they do not indicate any municipal experience . They do serve the Naval Training Station and the Greater Orlando Aviation Authority . These facilities were called for references and the response was favorable. They indicate owning two recycling vehicles which are being used for their comm- ercial recycling program. They further state future plans for their own recycling center . No community service involvement was included in their bid proposal . Currently their fleet maintenance is a temp- orary facility . It was mentioned that a permanent site is under construction which will include an office and fleet maintenance facility on a two acre site in south Orlando . Waste Management of Orlando is a large company which is adequate to provide the collections for commercial , institutional and industrial accounts. Currently they collect five commercial accounts within the City. They , as well as the other bidders, meet the conditions and terms of the R. F. P. It appears this company has a large fleet of trucks adequate to serve the City ' s needs along with a fleet main- tenance program. They , as are their competitors, are equipped to accept and channel inquiries and complaints and act on them in a professional and timely manner. Staff is satisfied with the efforts this company has made toward recycling in meeting the state mandated 30% reduction . They are involved in the community by offering , at cost , roll-off containers , port-a-lets and comfort trailers for community events . Their accounting methods appear satisfactory and staff would recommend them as a second choice. RECOMMENDATION: Based on the above information, staff respectfully recommends that the Honorable Mayor and Board of City Commissioners select Industrial Attachment #6 , page 3 Page 3. Staff Report August 17 , 1990 Waste Services , Inc . as the company to begin collections of the commercial accounts that are currently being collected in house and begin collecting the remainder of the commercial , industrial and institutional accounts within the City effective March 1 , 1991. This recommendation is based on staffs ' observation that their ability to collect , service , bill , handle inquiries and complaints, and fleet maintenance is superior to the other two bidders. RB: jh attachments •