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V(D) Approval and Authorization to Award RFQ 0402 Services to Prepare a Water/Wastewater Vulnerability Study for Public Works/Utilities Division and to Authorize Staff to Begin Contract Negotiations with Hartman & Associates Agenda 03-16-04 Mayor Center of Good Liy Commissioners V D S. Scott Vandergrift 1� � Danny Howell, District 1 fScott Anderson, District 2 City Manager Rusty Johnson, District 3 Jim Gleason r )�" '`T l Nancy J. Parker, District 4 STAFF REPORT TO: The Honorable Mayor and City Commissioners FROM: Joyce Tolbert, Buy THROUGH: Donald Carter,Acting Finance Directo —f-- DATE: March 9, 2004 RE: Award of RFQ#0402, Services to Prepare a Water/Wastewater System Vulnerability Assessment • ISSUE Should the City Commission select one(1)of the three(3)short-listed firms to prepare a Water/Wastewater System Vulnerability Assessment? BACKGROUND/DISCUSSION The water/wastewater system vulnerability assessment is required by the United States Environmental Protection Agency(EPA)under the authority of the Public Health Security and Bio-Terrorism Preparedness and Response Act of 2002. The EPA has developed specific requirements for Water and Wastewater Systems to prepare a Security Vulnerability Assessment Certification,due to the EPA by June 30,2004. The Finance Department reviewed the qualification packages and all were considered responsive. Complete copies of all qualification packages are available in the Finance Department for your review. All six(6)qualification packages were evaluated by the RFQ Selection Committee,which consisted of three(3)members: Commissioner Nancy Parker;David Wheeler,Public Works Director;and Robert Holland Utilities Superintendent. = ,4 '' ur.•ort mss'. ,£ '' �ac *`,"4.;>: ' ,`.A'44 The public RFQ selection committee meeting was held on March 5, 2004,with each member of the Selection Committee evaluating and ranking the firms from 0-100 points,with a total of 300 possible points. Please see the attached evaluation form. The top three(3)short-listed firms and their rankings are as follows: 1.Hartman&Associates 246 Points 2.Diversified Engineering 241 Points 3.PB Water 225 Points 4. Tectonic Engineering 204 Points 5. Telemus 203 Points 6. Arcadis 192 Points RECOMMENDATION Staff recommends that the City Commission award RFQ#0401 to Hartman&Associates, as the number one(1)ranked firm,out of the three(3) short-listed firms, and to authorize staff to proceed with contract negotiations with Hartman&Associates, and authorize the Mayor, City Clerk, and staff to execute all necessary contract documents with Hartman&Associates. Per State of Florida CCNA Act Statute 287.055, if contract negotiations are unsuccessful with the top-ranked firm, staff shall terminate negotiations,and initiate negotiations with the second-ranked firm, and so on, until an agreement is reached. EVALUATION FORM RFQ#0402 Services to Prepare a Water/Wastewater System Vulnerability Assessment COMBINED TOTALS Hartman & Diversified Tectonic Evaluation Criteria Arcadis Telemus Assoc/Site Secure PB Water Engineering Engineering ,;_,.. "e a e• xpenence (0-60 Points) 26 33 55 32 60 39 Project Team (0-45 Points) 33 32 39 35 25 29 Project Understanding Project Approach (0-75 Points) 63 65 72 70 70 65 Potential Conflicts/ Scheduling Conflicts (0-60 Points) 50 50 50 55 50 50 Client References (0-45 Points) 20 23 30 18 35 21 Certified Minority Business Enterprise (0-15 Points) 0 0 0 15 1 0 Combined Totals 192 203 246 225 241 204 (0-300) RFQ#0402 SERVICES TO PREPARE A WATER/WASTEWATER SYSTEM VULNERABILITY ASSESSMENT Proatcf lnsurari e: t1)Original;(5)Copies{t)E actronic 1 Arcadis G&M Inc. yes yes 2 Telemus Solutions Inc. yes yes, electronic copy not included hartman rs,Associates inc. 3 with Site Secure Inc. yes yes r� water uivision of 4 PBQ&D Inc. yes yes Diversified Engineering 5 International Inc. yes yes Tectonic Engineering & 6 Surveying Consultants, PC yes yes Listed in the order in which they were opened e center of Goch'Li 1:5Zoi—W 150 N.L2kcshorc Dr,Ococc FL 34761 407-905.3100 CITY OF OCOEE REQUEST FOR QUALIFICATIONS (RFQ) #0402 SERVICES TO PREPARE A WATER/WASTEWATER SYSTEM VULNERABILITY ASSESSMENT RFQ 0402 LEGAL ADVERTISEMENT CITY of OCOEE REQUEST FOR QUALIFICATIONS RFQ - 0402 for SERVICES TO PREPARE A WATER/WASTEWATER SYSTEM VULNERABILITY ASSESSMENT The City of Ocoee, Florida, in conformance with the Consultants' Competitive Negotiations Act (CCNA), Florida Statutes Section 287.055, and the policies and procedures of the City of Ocoee (City) is soliciting proposals and statements of qualifications from qualified consulting firms (Consultants) to address all elements of the water and wastewater system Vulnerability Assessment that is required by the United States Environmental Protection Agency (EPA) under the authority of the Public Health Security and Bio-Terrorism Preparedness and Response Act of 2002. The EPA has developed specific requirements for Water and Wastewater Systems to prepare a Security Vulnerability Assessment Certification, due to the EPA by June 30, 2004. The Consultant will need to comply with these requirements. Firms or companies interested in providing these services, can secure a package of additional information, submission deadlines and procedures, and selection criteria in person, by mail, or E-mail to the City of Ocoee at the following addresses: Joyce Tolbert, Buyer Finance Department City of Ocoee 150 North Lakeshore Drive Ocoee, Florida 34761 jtolbert@ci.ocoee.fl.us Questions regarding the Proposal will be received by the City through written inquiries directed to Ms. Joyce Tolbert, Buyer, at the previously listed address or fax number. Firms or companies interested in providing the above stated services may be disqualified if they have exparte contacts with the Mayor, City Commissioners, or any City staff about the Proposal during the submission or selection process, with the exception that Ms. Tolbert may be contacted as stated above for questions. Pursuant to Section 287.133(2)(a), Florida Statutes, interested proposers who have been placed on the convicted vendor list following a conviction for public entity crime may not submit a proposal on a contract to provide services for a public entity, may not be awarded a consultant contract and may not transact business with a public entity for services, the value of which exceeds $15,000 for a period of 36 months from the date of being placed on the convicted vendor list. 2 RFQ 0402 RFQ 0402 CITY of OCOEE REQUEST FOR QUALIFICATIONS for SERVICES TO PREPARE A WATERNVASTEWATER SYSTEM VULNERABILITY ASSESSMENT SCOPE of WORK The City of Ocoee, Florida, in conformance with the Consultants' Competitive Negotiations Act (CCNA), Florida Statutes Section 287.055, and the policies and procedures of the City of Ocoee (City) is soliciting proposals and statements of qualifications from qualified consulting firms (Consultants) to address all elements of the water system vulnerability assessment (VA) that is required by the US Environmental Protection Agency (EPA) under the authority of the Public Health Security and Bioterrorism Preparedness and Response Act of 2002. The EPA has developed specific requirements for Water Districts to prepare a Security VA Certification, due to EPA by June 30, 2004. The Consultant will need to comply with these requirements. The Scope of Work may consist of, but will not necessarily be limited to completing a Security VA (SVA study) for the City of Ocoee water/wastewater facilities using an established methodology such as RAM-W, V-SAT, CARVER, or other sound methodology, which satisfies the requirements of the Public Health Security and Bioterrorism Preparedness and Response Act of 2002. Tasks include: • Characterization of the system, including its mission and objectives. • Independent review of the entire system for its security, including water sources, treatment plant and suppliers, storage, distribution system, personnel, information system/computers/controls/ maps, and public relations. • Determination of critical assets that might be subject to malevolent acts that could result in undesired consequences. • Identification and prioritization of adverse consequences to avoid. • Assessment of the likelihood (qualitative probability) of such malevolent acts from adversaries. • Evaluation of existing countermeasures. • Analysis of current risk and development of a prioritized plan for risk reduction. • Certify and submit a copy of the final Security Vulnerability Assessment Report to the EPA Administrator, and notify appropriate agencies. The SVA must be summarized in the format required by EPA. The preparation of the Emergency Response Plan (ERP) and possible VA for the wastewater plant are future tasks to be included under this RFQ. The ERP will be tasked when the EPA guidelines 3 RFQ 0402 are published later this year. The wastewater plant VA would be tasked upon funding availability and/or mandate from the Federal government. Interested firms must be experienced in providing services for projects of a scope and nature comparable to those described. To be considered, the firm shall be a licensed professional in accordance with Florida state law and be familiar with all applicable federal, State of Florida, St. Johns River Water Management District, Orange County and City of Ocoee codes, regulations and laws. SUBMISSION DEADLINE and PROCEDURES Firms or companies interested in providing the civil engineering services, as described above, shall submit qualification packages on or before February 19, 2004, either hand delivered or mailed to: Office of the Buyer Finance Department City of Ocoee 150 North Lakeshore Drive Ocoee, Florida 34761 All Qualification Packages must be provided in a sealed envelope or container, clearly marked "Qualification Package for Providing Services to Prepare a Water/wastewater System Vulnerability Assessment". Qualification Packages must be received no later than 2:00 p.m. on February 19, 2004. Qualification Packages received after the specified time and date will not be accepted and will be returned unopened. No exceptions will be made to this requirement. It shall be the sole responsibility of the Respondent to have the Qualification Package delivered to the Ocoee City Hall by U.S. mail, hand delivery, or any other method available. Delay in delivery shall not be the responsibility of the City. Each qualification package shall be submitted as one (1) original and five (5) copies, and one (1) electronic copy on a single compact disc or floppy diskette. No fax or electronic submissions will be accepted. Qualification Packages shall be prepared in the following format: Letter of Transmittal Section 1: Introduction to the company Section 2: Related experience Section 3: Project team and resumes Section 4: Project understanding/project approach Section 5: Any potential conflicts of interest/Scheduling Conflicts Section 6: Client references Appendix A: Proof of professional liability insurance 4 RFQ 0402 Statement of Qualifications Contents Letter of Transmittal The letter of transmittal should briefly introduce the Company, the Project Team, the primary contact person, and indicate the Firm's interest in the project. Section 1 — Introduction to the Company This section should provide a general description and qualifications of the company and the project team. Provide the official name of the company and type of organization responsible for executing any agreement with respect to this project. Provide the official name and address of all prime subcontractors. For the consultant and all sub- consultants, provide the number of years in business and the primary office location from where this project would be supported. Section 2 — Related Experience This section should provide a list of all vulnerability assessments conducted and emergency response plans prepared by your design team in Florida over the last three (3) years. From that listing, take no more than five (5) of those assessments/plans and provide a detailed description. Contact people and their addresses and telephone numbers along with facility and owner data should be provided to show comparable projects. Section 3 — Prolect Team This section should provide detailed information on the project team members, resumes of the team members and an organizational chart. Similar data should be provided for key members of any subconsultants. Section 4 — Project Understanding/Project Approach This section should provide detailed description on the project approach and should give emphasis to the unique needs of a small to medium sized municipality. Because of the deadline mandates of the Federal government, provide a project schedule that will meet the required deadline. Section 5 —Any Potential Conflicts of Interest/Scheduling Conflicts Please provide any potential conflicts of interest related to working for the City of Ocoee. In addition, please provide a listing of all on-going projects that your firm and/or your subconsultants are currently performing for the City of Ocoee. 5 RFQ 0402 Section 6 — Client References Please provide contact name, position, address, and phone number for all the projects listed in Section 2. Total pages not to exceed forty-five pages, not including any dividers. It is expected that consultant firms have demonstrated experience in risk assessment for lifeline infrastructure and be certified at a level of ISO 9001 or similar level with another formal and structured project review methodology for the performance of risk management services. Interested firms must also be licensed to do business in Florida as a Professional Engineering business. Format will be in accordance with the following concepts: Portrait orientation on the page Twelve point font Single sided pages Appendix A— Proof of Professional Liability Insurance Provide a current insurance certificate providing proof of Professional Liability Insurance. The successful Respondent shall be required to provide evidence of both General (Public & Property) Liability and Professional (Design Errors and Omissions) Liability Insurance in the form of a certificate of insurance issued on behalf of the City of Ocoee by companies acceptable to the City at the following minimum limits and coverage's with deductible amounts acceptable to the city: Comprehensive General Liability Insurance: $1,000,000.00 (The City of Ocoee is to be named as an additional insured) Professional Liability Insurance: $1,000,000.00 (Design Errors and Omission) The following is the City's Standard Insurance Requirements: The Contractor shall not commence any work in connection with an Agreement until all of the following types of insurance have been obtained and such insurance has been approved by the City, nor shall the Contractor allow any Subcontractor to commence work on a subcontract until all similar insurance required of the subcontractor has been so obtained and approved. Policies other than Workers' Compensation shall be issued only by companies authorized by subsisting certificates of authority issued to the companies by the Department of Insurance of Florida which maintain a Best's Rating of "A" or better and a Financial Size Category of "VII" or better according to the A.M. Best Company. Policies for Workers' Compensation may be issued by companies authorized as a group self-insurer by F.S. 440.57, Florida Statutes. 6 RFQ 0402 a) Loss Deductible Clause: The City shall be exempt from, and in no way liablefor, any sums of money which may represent a deductible in any insurance policy. The payment of such deductible shall be the sole responsibility of the General Contractor and/or subcontractor providing such insurance. b) Workers' Compensation Insurance: The Contractor shall obtain during the life of this Agreement, Worker's Compensation Insurance with Employer's Liability Limits of $500,000/$500,000/$500,000 for all the Contractor's employees connected with the work of this project and, in the event any work is sublet, the Contractor shall require the subcontractor similarly to provide Workers'Compensation Insurance for all of the latter's employees unless such employees are covered by the protection afforded by the Contractor. Such insurance shall comply fully with the Florida Workers' Compensation Law. In case any class of employees engaged in hazardous work under this contract for the City is not protected under the Workers' Compensation statute, the Contractor shall provide, and cause each subcontractor to provide adequate insurance, satisfactory to the City, for the protection of the Contractor's employees not otherwise protected. • Include Waiver of Subrogation in favor of the City of Ocoee c) Contractor's Public Liability and Property Damage Insurance: The Contractor shall obtain during the life of this Agreement COMMERCIAL AUTOMOBILE COVERAGE, this policy should name the City of Ocoee as an additional insured, and shall protect the Contractor from claims for damage for personal injury, including accidental death, as well as claims for property damages which may arise from operations under this Agreement whether such operations be by the Contractor or by anyone directly or indirectly employed by the Contractor, and the amounts of such insurance shall be the minimum limits as follows: Automobile Bodily Injury Liability & Property Damage Liability • $1,000,000 Combined single limit per occurrence (each person, each accident) • All covered automobile will be covered via symbol 1 • Liability coverage will include hired & non-owned automobile liability • Include Waiver of Subrogation in favor of The City of Ocoee Comprehensive General Liability (Occurrence Form)-this policy should name the City of Ocoee as an additional insured and should indicate that the insurance of the Contractor is primary and not contributory over the insurance of the City of Ocoee. • $2,000,000 GENERAL AGGREGATE • $1,000,000 PRODUCTS-COMPLETED OPERATIONS AGGREGATE • $1,000,000 PER OCCURRENCE • $1,000,000 PERSONAL &ADVERTISING INJURY • Include Waiver of Subrogation in favor of the City of Ocoee Subcontractor's Comprehensive General Liability, Automobile Liability and Worker's Compensation Insurance: The Contractor shall require each subcontractor to procure and maintain during the life of this subcontract, insurance of the type specified above or insure the activities of these subcontractors in the Contractor's policy, as specified above. Owner's Protective Liability Insurance: The Contractor shall procure and furnish an Owner's Protective Liability Insurance Policy with the following limits: $1,000,000, and per occurrence, $2,000,000. Aggregate and naming the City of Ocoee as the Named Insured. 7 RFQ 0402 Contractual Liability - Work Contract: The Contractor's insurance shall also include contractual liability coverage. NOTE: PUBLIC LIABILITY INSURANCE AND AUTOMOBILE LIABILITY INSURANCE, THE CITY SHALL BE NAMED AS ADDITIONAL INSURED. • $1,000,000 PER OCCURRENCE • $2,000,000 AGGREGATE Certificates of Insurance: Certificate of Insurance Form, naming the City of Ocoee as an additional insured will be furnished by the Contractor upon notice of award. These shall be completed by the authorized Resident Agent and returned to the Office of the Buyer. This certificate shall be dated and show: The name of the Insured contractor, the specific job by name and job number, the name of the insurer, the number of the policy, its effective date, its termination date. Statement that the Insurer shall mail notice to the Owner at least thirty (30) days prior to any material changes in provisions or cancellation of the policy. Questions regarding the RFQ will be received by the City only through written inquiries directed to Ms. Joyce Tolbert, Buyer, City of Ocoee, 150 North Lakeshore Drive, Ocoee, FL 34761; fax number (407) 656-3501 or jtolbertAci.ocoee.fl.us. Written inquiries will not be accepted after February 10, 2004, to allow for review and dissemination of responses to all prospective firms. Potential Respondents should not contact City staff, with the exception of Joyce Tolbert, Buyer, for information during this phase of the selection process. Any contact with any other member of the City Staff, Commission, or it Agents during this time period may be grounds for disqualification. The City reserves the right to accept or reject any or all submittals that it may, in its sole discretion, deem unresponsive or to waive technicalities which best serve the overall interests of the City. Cost of preparation of a response to this request for proposal is solely that of the consultant and the City assumes no responsibility for such cost incurred by the consultant. Any request to withdraw a proposal must be addressed in writing as above. Such requests must be received by the City prior to the deadline for submission. 8 RFQ 0402 SELECTION CRITERIA Qualification Packages will be reviewed and evaluated by a Review Committee and a short list of qualified firms will be invited to make a formal presentation. The Qualification Packages will be reviewed and evaluated in accordance with the following criteria: 1. Related Experience 20% 2. Project Team 15% 3. Project Understanding/Project Approach 25% 4. Potential Conflicts/Scheduling Conflicts 20% 5. Client References 15% 6. Certified Minority Business Enterprise 5% In the event that formal presentations will be held, the firms short-listed to make formal presentations will be notified as to the time and place of the presentation and the presentation criteria. The firms not short-listed will be notified accordingly. It is the intent of the City to award this project so as to meet the deadline requirements of EPA. NEGOTIATIONS AND CONTRACT AWARD After the ranking is completed, the City will attempt to negotiate an agreement with the top-ranked Respondent, which will be in the best interest of the City. The agreement will cover all aspects of the project described herein. If no agreement is reached with the top-ranked Respondent, negotiations will be terminated and initiated with the second-ranked Respondent, and so on, until an agreement is reached. All successful Respondents shall be required to execute an agreement providing that all plans, drawings, reports, and specifications that result from Respondent's services shall become the property of the City. Upon the successful negotiation of an agreement, a formal contract will be prepared and submitted to the City Commission for approval, and executed by both parties. 9 RFQ 0402 COMPANY INFORMATION/SIGNATURE SHEET RFQ#0402 FAILURE TO COMPLY WITH THESE RFQ INSTRUCTIONS WILL RESULT IN DISQUALIFICATION OF YOUR QUALIFICATION PACKAGE. PLEASE SIGN BELOW ATTESTING THAT YOU HAVE READ AND UNDERSTAND ALL RFQ INSTRUCTIONS,AND THAT YOU UNDERSTAND THAT THE SUCCESSFUL RESPONDENT WILL BE REQUIRED TO ENTER INTO A LEGALLY BINDING CONTRACT WITH THE CITY OF OCOEE. COMPANY NAME TELEPHONE(INCLUDE AREA CODE) FAX (INCLUDE AREA CODE) E-MAIL ADDRESS IF REMITTANCE ADDRESS IS DIFFERENT AUTHORIZED SIGNATURE(manual) FROM PURCHASE ORDER ADDRESS, PLEASE INDICATE BELOW: NAME/TITLE(PLEASE PRINT) STREET ADDRESS CITY STATE ZIP FEDERAL ID# Individual Corporation Partnership Other(Specify) Sworn to and subscribed before me this day of ,20 . Personally Known or Produced Identification Notary Public-State of (Type of Identification) County of Signature of Notary Public Printed,typed or stamped commissioned name of Notary Public 10 RFQ 0402 CONSULTING AGREEMENT FOR VULNERABILITY ASSESSMENT SERVICES BETWEEN CITY OF OCOEE AND 1 CONSULTING AGREEMENT FOR VULNERABILITY ASSESSMENT SERVICES THIS AGREEMENT is made and entered into this day of , 20_, by and between the CITY of OCOEE, Florida, a municipal corporation existing under the laws of the State of Florida(CITY), and , a corporation (CONSULTANT). WHEREAS, the CITY shall use the CONSULTANT'S services (Services), as further described below, for completing a Security Vulnerability Assessment Study ("Project") for the City's water/wastewater facilities pursuant to task orders issued as provided herein; and WHEREAS, the CONSULTANT is willing and able to perform the Services for the CITY on the terms and conditions hereinafter set forth; NOW, THEREFORE, in consideration of the premises and mutual covenants given one to the other,the receipt and sufficiency of which is hereby acknowledged, the parties hereby agree as follows: SECTION 1 BASIC SERVICES OF CONSULTANT 1.1 General 1.1.1 The CONSULTANT shall provide SERVICES for the CITY in all phases of the Project to which this Agreement applies as hereinafter provided. The United States Environmental Protection Agency ("EPA") has developed specific requirements for water districts to prepare a Security VA Certification, due to be provided to the EPA by June 30, 2004. The Consultant will need to comply with these requirements. The Scope of Work may consist of, but will not necessarily be limited to completing a Security VA (SVA study) for the City of Ocoee water/wastewater facilities using an established methodology such as RAM-W, V-SAT, CARVER, or other sound methodology, which satisfies the requirements of the Public Health Security and Bioterrorism Preparedness and Response Act of 2002. Tasks include: • Characterization of the system, including its mission and objectives. • Independent review of the entire system for its security, including water sources, treatment plant and suppliers, storage, distribution system, personnel, information system/ computers/ controls/ maps, and public relations. • Determination of critical assets that might be subject to malevolent acts that could result in undesired consequences. • Identification and prioritization of adverse consequences to avoid. • Assessment of the likelihood (qualitative probability) of such malevolent acts from adversaries. • Evaluation of existing countermeasures. • Analysis of current risk and development of a prioritized plan for risk reduction. 2 • Certify and submit a copy of the final Security Vulnerability Assessment Report to the EPA Administrator, and notify appropriate agencies. The SVA must be summarized in the format required by EPA. The preparation of the Emergency Response Plan (ERP) and possible VA for the wastewater plant are future tasks to be included under this Agreement. The ERP will be tasked when the EPA guidelines are published later this year. The wastewater plant VA will be tasked upon funding availability and/or mandate from the Federal government. 1.1.2 The CITY shall, from time to time at its sole discretion, authorize the CONSULTANT in writing to provide Services by means of a Services Authorization under the terms of this Agreement. A Services Authorization shall, by mutual agreement of the parties, set forth, (1) the Scope of Services, (2) the time for performance, (3) method and amount of compensation, (4) the provisions of Sections 1 and 2 of this Agreement which are applicable, (5) the Deliverables, if any (which are the items to be provided to the CITY as a result of the Services), and (6) the services, information and data that can be provided by the CITY to the CONSULTANT. 1.1.3 The CITY does not guarantee, warrant, or represent that any number or any particular type of Services Authorization will be assigned to the CONSULTANT under the terms of this Agreement. Furthermore, the purpose of this Agreement is not to authorize a specific Project, but to set forth certain duties, obligations, rights, and responsibilities that may be incorporated by reference into any Services Authorization that may be mutually agreed to by the parties. The CITY shall have the sole discretion to select the Project(s), if any,that may be given to the CONSULTANT. SECTION 2 ADDITIONAL SERVICES OF CONSULTANT 2.1 General The CITY may, at its sole discretion, provide the CONSULTANT with a Services Authorization to furnish or obtain (from others) Additional Services of the following types which are not considered normal or customary Basic Services, as described above. These additional services may include, but are not limited to, the following: 2.1.1 Preparation of applications and supporting documents (in addition to those furnished under Basic Services) for private or governmental grants, loans or advances in connection with the Project; preparation or review of environmental assessments and impact statements; and assistance in obtaining approvals of authorities having jurisdiction over the anticipated environmental impact of the Project. 2.1.2 Services resulting from significant changes in the previously approved extent of the Project. 2.1.3 Providing measured drawings,renderings or models for use by the CITY or the CONSULTANT. 2.1.4 Furnishing services of independent professional associates and consultants for other than Basic Services. 3 2.1.5 Providing any type of field surveys for design purposes and engineering surveys and staking to enable other Contractor(s) or Consultants to proceed with their work; and providing other special field surveys. 2.1.6 Preparing to serve (or serving) as a consultant or witness for the CITY in any litigation, arbitration or other legal or administrative proceeding involving the Project 2.1.7 Assistance in the preparation of ordinances. 2.1.8 Assistance in the preparation of agreements between the CITY and others (including, but not limited to, other units of government, developers, districts, and authorities). SECTION 3 CITY'S RESPONSIBILITIES 3.1 Requirements for the Project The CITY shall provide all criteria and full information as to the CITY's requirements for the Project in a timely manner. 3.2 Information Pertinent to the Project The CITY shall assist the CONSULTANT by placing at the CONSULTANT's disposal all available information pertinent to the Project (including previous reports and any other data relative to design or construction of the Project). The CONSULTANT is ultimately responsible for satisfying itself as to accuracy of any information provided, and, furthermore, the CONSULTANT is responsible for bringing to the CITY's attention, for the CITY's resolution, any material inconsistencies or errors in such information that come to the CONSULTANT's attention. 3.3 Access to Property The CITY shall arrange for access to and make provisions for the CONSULTANT to enter upon public and private property as required for the CONSULTANT to perform its Services. 3.4 Approvals and Permits The CITY shall obtain approvals and permits, if any, with the active assistance of the CONSULTANT (and as budgeted in the applicable Services Authorization), from all governmental authorities having jurisdiction over the Project, and such approvals and consents from others as may be necessary for successful completion of the Project. 4 SECTION 4 PERIOD OF SERVICE 4.1 Time This Agreement shall continue in full force for a period of two (2) years from the date first written above or until terminated in accordance with SECTION 8. The CITY shall have the option of extending the term an additional one (1) year. The above time periods may be extended to complete services being rendered under any Services Authorization issued hereunder that are in progress at the end of the term. 4.2 Services Authorization Each Services Authorization shall specify the Period of Service agreed to by the CITY and the CONSULTANT for services to be rendered under that Services Authorization. The Consultant shall complete all services necessary to allow the City to timely submit the required vulnerability assessment. SECTION 5 PAYMENTS TO CONSULTANT 5.1 General 5.1.1 The CITY will pay the CONSULTANT for the Services as detailed in each of the CONSULTANT's narrative monthly invoices (Invoices), and in accordance with the schedule of Fees and reimbursable expenses as provided in each Services Authorization. The invoices shall be in a format approved by the City. 5.1.2 The CONSULTANT fully acknowledges and agrees that if at any time it performs Services on a Project contemplated by the parties, such Services which have not been, a) fully negotiated, reduced to writing, and formally executed by both the CITY and CONSULTANT; b) or reduced to writing by the CITY and signed by the CITY; then the CONSULTANT shall perform such Services without liability to the CITY, and at the CONSULTANT's own risk. 5.1.3 For other than lump-sum contracts, the CITY shall only be obligated to pay for those Services that the CONSULTANT can demonstrate are reasonable, provable, and within the Scope of Services of any Services Authorization. 5.1.4 The CITY has established a maximum multiplier of to be applicable to the Wage Cost Multiplier method of compensation, as set forth below. 5.2 Methods of Compensation Within the Services Authorization associated with each Project, the CITY and the CONSULTANT may agree on, but not be limited to, one of the methods of compensation outlined in Subsections 5.2.1,et seq. If a different method of compensation is to be used, the Services Authorization will set forth the basis for such compensation. 5 5.2.1 Wage Cost Multiplier 5.2.1.1 General. One method of compensation shall be calculated by a wage or salary cost times (multiplied by) an actual audited overhead factor (Wage Cost Multiplier); provided, however, that in no instance shall the factor exceed (Multiplier). Reimbursable expenses shall be compensation times a factor of 1.0, and Subconsultants times a factor of up to 1.1. Reimbursable expenses include the pass-through costs incurred by the CONSULTANT. After application of the Multiplier, the personnel costs shall include: a) Salary b) Social Security c) Federal and State Unemployment Taxes d) Worker's Compensation Insurance e) Sick Leave f) Vacation and Holiday Pay g) Retirement and Medical Insurance Benefits h) General and Administrative Overhead Costs i) Quality Control (to ensure normal standard of care) j) Profit k) Incidental Reproduction and Secretarial (not attributable to a specific Project) 1) Office Support Costs (including accounting work necessary for the maintenance of Project billings) 5.2.1.2 Wage Cost Multiplier for Construction Phase Services on Major Projects. (This Subsection shall apply to assignments which require one or more full-time field personnel assigned to a Project.) The CITY shall pay the CONSULTANT an amount based on the direct salaries and wages of office and field personnel times (multiplied by) the applicable factor as set forth below, for Services rendered by officers, principals, and employees assigned to the Project; plus reimbursable expenses times a factor 1.0; plus the cost of Subconsultants times a factor of up to 1.1. The factors to be applied to direct salaries and wages are as follows: Factor Office Services, defined as personnel assigned to and based in the CONSULTANT's regular places of business max Field Services, defined as personnel assigned to and based in a furnished field office which is provided by, 1)the construction Contractor, 2) the CITY, or 3)by the CONSULTANT as a reimbursable expense. max Reimbursable expenses shall be as defined in Subsection 5.3, with the following additions and clarifications: 1. The cost of communications services and equipment for Field Personnel, including but not limited to pagers,mobile radios, base station radios, and field office telephones. 6 2. The cost of transportation equipment for field personnel based on the cost to lease the vehicle(s), plus the estimated cost of insurance, fuel, and maintenance. The CONSULTANT shall submit a Transportation Equipment Schedule showing the number, types, and monthly cost of vehicles to be assigned to the Project as a part of the CONSULTANT's cost proposal. The CONSULTANT shall invoice the CITY monthly for the cost of transportation equipment in accordance with the Transportation Equipment Schedule, which shall be part of the Services Authorization for the Project. 5.2.2 Lump Sum For Services rendered, the CITY shall pay the CONSULTANT a lump-sum fee, including or excluding reimbursable expenses as mutually agreed upon and set forth in the Services Authorization. The CONSULTANT will invoice the CITY monthly, based upon the CONSULTANT's estimate of the portion of the total Services actually completed at the time of billing. 5.3 Reimbursable Expenses "Reimbursable Expenses" means the actual, necessary and reasonable expenses incurred directly or indirectly in connection with the Project for: transportation and subsistence incidental thereto for travel outside Orange Lake, and Seminole Counties; furnishing and maintaining field office facilities; toll telephone calls and telegrams; reproduction of reports, and similar Project-related items; as provided in the CITY's Policy and Procedure Manual. 5.4 Payments by Owner 5.4.1 All Services' payment (Payment) shall be made by the City to the CONSULTANT within thirty (30) calendar days of the City's invoice receipt thereof (Payment Period), unless, within the Payment Period, the CITY, 1) notifies the CONSULTANT of an objection to the Payment amount, and 2) either provides the CONSULTANT with a determination of the proper Payment, or 3) requests further information from the CONSULTANT so that a proper Payment can be derived and agreed upon by the parties. 5.4.2 The CITY's objection to the Payment amount shall be accompanied by the CITY's remittance of any undisputed portion of the Payment. If the objection is resolved in favor of the CONSULTANT, then the CITY shall pay the CONSULTANT the amount [beginning from the Payment Period, plus interest at the Florida statutory legal rate for prejudgment interest, minus any Payment amount previously paid to the CONSULTANT with respect to the objection. If it is determined that the CITY has overpaid the CONSULTANT, then the CONSULTANT shall, within thirty (30) calendar days, refund to the CITY the overpayment amount, and interest, at the Florida statutory legal rate for prejudgment interest, and the CONSULTANT shall not be held to be in breach of this Agreement thereby. 5.5 Records The CONSULTANT also agrees to maintain, and to cause each Subconsultant to maintain, complete and accurate books and records (Books) in accordance with sound accounting principles and standards, and relating to all Services and the Project, and the related costs and expenditures to the CITY that have been contracted for and paid during the life of any Services Authorization. The Books shall identify the 7 Services rendered during each month of the Services Authorization, the date that each Project expense was incurred, and whether the expense was Service or reimbursable-related. These Books shall be maintained for five (5) years following Final Payment; or five (5) years following termination of any Services Authorization; whichever is the longer of these times. 5.6 Scope, Cost and Fee Adjustment 5.6.1 General. The CONSULTANT or the CITY may at any time notify the other of requested changes to the Scope of Services as set forth in a Services Authorization. The notification shall state the Scope modification and an adjustment of the cost estimate and fee specified in the subject Services Authorization to reflect such modification. The cost and fee adjustment due to modification in the Scope of Services may be calculated utilizing the same method of compensation applicable to the Services Authorization prior to the Scope modification. The CONSULTANT and the CITY understand that, unless the cost and fee adjustment is within a previously approved budget, any change to the Scope of Services must be approved or authorized by the Ocoee City Commission. If the cost and fee adjustment is within a previously approved budget for changes to the Scope of Services for the overall Project, the change may be approved by the CITY. 5.6.2 Scope Reduction. The CITY shall have the sole right to reduce (or eliminate, in whole or in part) the Scope of any Project at any time and for any reason, upon written notice to the CONSULTANT specifying the nature and extent of the reduction. In such event the CONSULTANT shall be fully compensated for the Services already performed, including payment as defined in Section 5 of all Project-specific fee amounts due and payable prior to the effective date stated in the CITY's notification of the reduction and for a maximum of five (5) days' demobilization costs. The CONSULTANT shall also be compensated for the Services remaining to be done and not reduced or eliminated on the Project. 5.6.3 Scope Suspension. The CITY may, at any time and for any reason, direct the CONSULTANT to suspend work (in whole or in part) under this Agreement. Such direction shall be in writing, and shall specify the period during which Services shall be stopped. The CONSULTANT shall resume its Services upon the date specified, or upon such other date as the CITY may thereafter specify in writing. The period during which the Services are stopped by the CITY shall be added to the applicable Services Authorization term; provided, however, that any work stoppage not approved or caused by the actions or inactions of the CITY shall not give rise to any claim against the CITY by the CONSULTANT. The CITY agrees to compensate the CONSULTANT for its reasonable and provable actual costs attributable to any delay or suspension approved or caused by the actions or inactions of the CITY. 5.7 Payment Withheld When the CITY has reasonable grounds for belief, or information to believe that, 1)the CONSULTANT will be unable to perform the Services under any Services Authorization within the related Project Term; or 2) a meritorious claim exists against the CONSULTANT or the CITY arising out of the CONSULTANT's negligence or the CONSULTANT's breach of any provision of this Agreement or any Services Authorization; then the CITY may withhold a Payment otherwise due and payable to the CONSULTANT; provided, however, that the CITY shall not unreasonably withhold other Services Authorization payments that may not otherwise be in dispute. Any Payment so withheld may be retained by the CITY for such period as it deems advisable to protect the CITY against any loss or deprivation that the CITY may incur pursuant to this Subsection, or as may be determined by a court of 8 competent jurisdiction. This provision is intended solely for the benefit of the CITY, and no person shall have any right against any employee or agent of the CITY or claim against the CITY by reason of the City's failure or refusal to withhold a Payment. 5.8 Termination Upon the termination of this Agreement, the CONSULTANT shall prepare a final and complete Payment Statement for all Services and reimbursable expenses incurred since the posting of the last Payment Statement, and through the date of termination. The final Payment Statement shall be subject to all of the provisions described in Section 5. 5.9 Final Payment The acceptance by the CONSULTANT, its successors, or assigns, of any final Payment due upon the termination of this Agreement or any Services Authorization, shall constitute a full and complete release of the CITY from any and all claims or demands regarding further compensation for authorized Services rendered prior to such Final Payment that the CONSULTANT, its successors, or assigns have or may have against the CITY under the provisions of this Agreement, unless otherwise previously and properly filed pursuant to the provisions of this Agreement, or in a court of competent jurisdiction. This Subsection does not affect any other portion of this Agreement that extends obligations of the parties beyond Final Payment. SECTION 6 DISPUTE RESOLUTION As a condition precedent to the filing of any suit or other legal proceeding, the parties shall endeavor to resolve claims, disputes or other matters in question by mediation. Any party shall initiate mediation by serving a written request for mediation on the other party. The parties shall, by mutual agreement, select a mediator within fifteen(15) days of the date of the request for mediation. If the parties cannot agree on the selection of a mediator, then the CITY shall select the mediator who, if selected solely by the CITY shall be a mediator certified by the Supreme Court of Florida. No suit or other legal proceeding shall be filed until the mediator declares an impasse, which declaration, in any event, shall be issued by the mediator not later than sixty(60) days after the initial mediation conference. SECTION 7 VENUE SELECTION AND GOVERNING LAW The parties agree that this Agreement was entered into in Orange County, Florida, and that the performance of the parties under this Agreement shall be deemed to be accomplished in Orange County, Florida, and that payment is due in Orange County, Florida, and that the venue for any mediation, collection or enforcement action under this Agreement shall be in Orange County, Florida. The exclusive venue of any litigation or other judicial proceeding between the parties shall be the Circuit Court of the Ninth Judicial Circuit in and for Orange County, Florida. The laws of the State of Florida shall govern the validity, construction and performance of this Agreement without reference to its conflict of laws provisions. 9 SECTION 8 TERMINATION 8.1 General This Agreement may be terminated, 1) by the CITY, following fifteen (15) days prior written notice to the CONSULTANT, as stated below, 2) by the CONSULTANT, following fifteen (15) days prior written notice to the CITY, as stated below, and 3) by the mutual agreement of the parties. In the event of the termination of this Agreement, any liability of one party to the other arising out of any Services rendered, or any act or event occurring prior to the termination, shall not be terminated or released. 8.2 Failure to Perform In addition to any other termination provisions that may be provided in this Agreement, the CITY may terminate this Agreement in whole or in part if the CONSULTANT makes a willfully false Payment Statement or substantially fails to perform any obligation under this Agreement and does not remedy the failure within fifteen (15) calendar days after receipt by the CONSULTANT of written demand from the CITY to do so, unless, however, the nature of the failure is such that it cannot, in the exercise of reasonable diligence, be remedied within fifteen (15) calendar days, in which case the CONSULTANT shall have such time as is reasonably necessary to remedy the failure, provided the CONSULTANT promptly takes and diligently pursues such actions as are necessary therefor. The CONSULTANT may terminate this Agreement if the CITY substantially fails to perform any obligation under this Agreement, and does not remedy the failure within fifteen (15) calendar days after receipt by the CITY of written demand from the CONSULTANT to do so, unless, however, the nature of the failure is such that it cannot, in the exercise of reasonable diligence, be remedied within fifteen (15) calendar days, in which case the CITY shall have such time as is reasonably necessary to remedy the failure, provided it promptly takes and diligently pursues such actions as are necessary therefor. 8.3 Termination for Convenience The CITY may, without prejudice to any other rights or remedies, terminate this Agreement in whole or in part at any time for its convenience by giving the CONSULTANT fifteen (15) days written notice. The CONSULTANT shall be paid for Services completed prior to receipt of the termination notice and for reasonable termination settlement costs relating to commitments which had become firm prior to the termination; however,payment to the CONSULTANT will exclude any and all anticipated supplemental costs, administrative expenses, overhead and profit on uncompleted Services. 8.4 Payment Upon Termination Upon termination of this Agreement, the CITY shall pay the CONSULTANT for those Services actually rendered and contracted for under a Services Authorization, and those reasonable and provable expenses required by any Services Authorization and actually incurred by the CONSULTANT for Services prior to the effective date of termination. Such payments, however, shall be, 1) reduced by an amount equal to any additional costs incurred by the CITY as a result of the termination (if the Agreement is terminated for cause by the CITY), or 2) increased by an amount equal to the reasonable and provable expenses incurred by the CONSULTANT (to close out its Services) that are directly attributable to the 10 termination, and for which the CONSULTANT is not otherwise compensated (if the Agreement is terminated for the convenience of the CITY). 8.5 Delivery of Materials Upon Termination In the event of termination of this Agreement (or any Services Authorization) by the CITY, prior to the CONSULTANT's satisfactory completion of all the Services described or alluded to herein, the CONSULTANT shall promptly furnish the CITY, at no additional cost or expense, with one (1) copy of the following items (Documents), any or all of which may have been produced prior to and including the date of termination: data, specifications, calculations, estimates, plans, photographs, summaries,reports, memoranda; and any and all other documents, instruments, information, and materials (whether or not completed) generated or prepared by the CONSULTANT, or by any Subconsultant, whether in hard copy or digital form, in rendering the Services described herein, and not previously furnished to the CITY by the CONSULTANT pursuant to this Agreement, or any Services Authorization. The Documents shall be the sole property of the CITY, and the CITY shall be vested with all rights provided therein of whatever kind and however created. The CONSULTANT shall also require that all such Subconsultants agree in writing to be bound by the provisions of this Subsection. SECTION 9 NOTICES All notices denominated as such by this Agreement, or the City Code, or Florida law, required to be given to the CONSULTANT hereunder shall be in writing, and shall be given by hand-delivery or United States mail,postage prepaid, addressed to: All notices required to be given to the CITY shall be in writing, and shall be given by hand-delivery or United States mail,postage prepaid, to the City Manager and City Clerk, separately, at: CITY OF OCOEE 150 North Lakeshore Drive Ocoee, Florida 34761 Either party may change its address, for the purposes of this Subsection, by written notice to the other party given in accordance with the provisions of this Subsection. SECTION 10 CONFLICTS OF INTEREST The CONSULTANT represents and warrants unto the CITY that no officer, employee, or agent of the CITY has any interest, either directly or indirectly, in the business of the CONSULTANT to be conducted hereunder. The CONSULTANT further represents and warrants to the CITY that it has not employed or retained any company or person, other than a bona fide employee working solely for the CONSULTANT, to solicit or secure this Agreement, and that it has not paid, or agreed to pay, or given or offered any fee, commission, percentage, gift, loan, or anything of value (Value) to any person, company, corporation, individual, or firm, other than bona fide Personnel working solely for the 11 CONSULTANT, in consideration for or contingent upon, or resulting from the award or making of this Agreement. Further, the CONSULTANT also acknowledges that it has not agreed, as an expressed or implied condition for obtaining this Agreement, to employ or retain the services of any person, company, individual or firm in connection with carrying out this Agreement. It is absolutely understood and agreed by the CONSULTANT that, for the breach or violation of this Subsection, the CITY shall have the right to terminate this Agreement without liability and at its sole discretion, and to deduct from any amounts owed, or to otherwise recover,the full amount of any Value paid by the CONSULTANT. SECTION 11 WAIVER OF CLAIMS The CONSULTANT and the CITY hereby mutually waive any claim against each other, their elected or appointed officials, agents, and employees, for any loss of anticipated profits caused by any suit or proceedings brought by any third party directly or indirectly attacking the validity of this Agreement or any part thereof, or by any judgment or award in any suit or proceeding declaring this Agreement null, void, or voidable, or delaying the same, or any part thereof, from being carried out. SECTION 12 INDEMNIFICATION AND INSURANCE 12.1 Indemnification and Repair of Damage 12.1.1 CONSULTANT's Indemnification of City. The CONSULTANT shall indemnify, hold harmless, and defend the CITY, its representatives, employees, and elected and appointed officials, from and against all claims, damages, losses, and expenses of any sort, including reasonable attorney's fees and costs, and reasonable attorney's fees and costs on appeal, arising out of or resulting from any Services as may be described or provided in this Agreement, any Services Authorization, or in any of the Project documents, caused by any intentional misconduct or negligent act or omission of the CONSULTANT, any of its agents, employees or Subconsultants, or anyone for whose act or acts any of them may be liable. For purposes of compliance with Florida law, CONSULTANT acknowledges that this provision shall be deemed a part of the project specifications or the bid documents. 12.2 Insurance 12.2.1 General. The CONSULTANT shall purchase, maintain, and keep in full force, effect, and good standing, such insurance that is further described below, and any other insurance necessary to fully protect it from claims of the nature that are detailed below, that may arise out of, or result from, the CONSULTANT's operations, performance, or Services, or all of these things, or any of these things in combination (CONSULTANT's Operations), whether the CONSULTANT's Operations are by the CONSULTANT, any of its agents or Subconsultants, or anyone for whose act or acts it may be liable. The CONSULTANT'S insurance carrier shall be licensed to do business in the State of Florida and shall have an A.M. Best Rating of A-VI or better. 1. Claims under Worker's Compensation, disability benefit, or other (similar) employee benefit acts; and 12 2. Claims for damages because of bodily injury, sickness or disease, or death of any person other than its employees; and 3. Claims for damages for personal injury; and 4. Claims for damages because of injury to or destruction of tangible property, including the loss of property use resulting therefrom. 12.2.2 Limits of Liability. The insurance required by this Subsection shall be written for not less than the limits of liability specified below, or required by law, whichever is greater, and shall include contractual liability insurance as applicable to the CONSULTANT's obligation under Subsection 16.2, above: 1. Worker's Compensation and (present Florida Employer's Liability statutory limit) 2. Comprehensive General Liability Bodily Injury $2,000,000 Property Damage $2,000,000 3. Business Automobile $2,000,000 Liability per occurrence 12.2.3 Consultant's Errors and Omissions Policy. The CONSULTANT shall also purchase, maintain, and keep in full force, effect, and good standing, a professional liability/errors and omissions insurance policy having minimum limits of $1,000,000.00, with a maximum deductible of $100,000.00 or, the CONSULTANT shall provide the CITY with policy coverage wherein the insurer agrees to pay claims (up to the limits of coverage), and will thereafter recover the deductible from the insured-CONSULTANT. The errors and omissions policy shall be in effect and shall insure the CONSULTANT's performance on CITY projects. 12.2.4 Insurance Administration. Insurance Certificates, evidencing all insurance coverages referred to in this Subsection, shall be filed (or be on file) with the CITY at least ten (10) calendar days before the final execution of this Agreement. The Insurance Certificates shall be fully acceptable to the CITY in both form and content, and shall provide and specify that the related insurance coverage shall not be canceled (Coverage Change) without at least thirty (30) calendar days prior written notice having been given to the CITY. The CONSULTANT further agrees that no material modification or reduction shall be made to any insurance policy coverage referred to in this Agreement, unless the CONSULTANT gives written notice to the CITY [within seven (7) calendar days of the CONSULTANT's having been given notice by the insurer] of such material modification or reduction. "Material modification" shall mean but not be limited to, reduction in the limit of liability by endorsement to the policy during the policy period, change and types of claims payable, or any other change that significantly reduces the coverage originally provided in the policy's terms. The CONSULTANT shall have thirty (30) calendar days following such Coverage Change to file an Insurance Certificate with the CITY, demonstrating that the particular has either been reinstated, or has been provided through another insurer(s) that is(are) acceptable to the CITY. Failure of the CONSULTANT to obtain the CITY's approval, or to satisfy the 13 CITY in this matter of Insurance Certificates, shall be grounds for termination of the Agreement as specified in Section 8. It is also understood and agreed that it is the CONSULTANT's sole burden and responsibility to coordinate activities between itself, the CITY, and the CONSULTANT's insurer(s) so that the Insurance Certificates are acceptable to and accepted by the CITY within the time limits described in this Subsection. 12.2.5 City As Additional Insured. The CITY shall be listed as an additional insured on all insurance coverage required by this Agreement, except Worker's Compensation and Professional Liability errors and omissions insurance. Furthermore, all other insurance policies pertaining to the Services to be performed under this Agreement shall memorialize that the CONSULTANT's, or the CONSULTANT's Subconsultant's, or all of these entities' (Primary Insureds) insurance, shall apply on a primary basis, and that any other insurance maintained by the CITY shall be in excess of and shall not contribute to or be commingled with the Primary Insured's insurance. 12.2.6 CITY's Right to Inspect Policies. The CONSULTANT shall, upon thirty (30) days' written request from the CITY, deliver copies to the CITY of any or all insurance policies that are required in this Agreement. SECTION 13 MISCELLANEOUS PROVISIONS 13.1 Non-Exclusive Contract This Agreement is non-exclusive, and may be terminated at the CITY's convenience with the proper notice having been given to the CONSULTANT pursuant to Section 8, above. It is understood and acknowledged that the rights granted herein to the CONSULTANT are non-exclusive, and the CITY shall have the right, at any time, to enter into similar agreements with other consultants to perform such services as the CITY may desire. 13.2 Local, State and Federal Obligations 13.2.1 Discrimination. The CONSULTANT, for itself, its delegates, successors-in-interest, and its assigns, and as a part of the consideration hereof, does hereby covenant and agree that, 1) in the furnishing of Services to the CITY hereunder, no person shall be excluded from participation in, denied the benefits of, or otherwise subjected to discrimination in regard to this Agreement on the grounds of such person's race, color, creed, national origin, disability, marital status, religion or sex; and 2) the CONSULTANT shall comply with all existing requirements concerning discrimination imposed by any and all applicable local, state, and federal rules, regulations, or guidelines, and as such rules, regulations, or guidelines may be from time to time amended. In the event of a breach of any of the nondiscrimination covenants described in this Subsection, the CITY shall have the right to terminate this Agreement,with cause, as described above. 13.2.2 Compliance with Law. The CONSULTANT and its employees shall promptly observe, comply with, and execute the provision of any and all present and future federal, state, and local laws, rules, regulations,requirements, ordinances, and orders which may pertain or apply to the Services that may be rendered hereto, or to the wages paid by the CONSULTANT to its employees. The CONSULTANT 14 shall also require, by contract, that all Subconsultants shall comply with the provisions of this Subsection. 13.2.3 Licenses. The CONSULTANT shall, during the life of this Agreement, procure and keep in full force, effect, and good standing all necessary licenses, registrations, certificates, permits, and other authorizations as are required by local, state, or federal law, in order for the CONSULTANT to render its Services or Work as described herein. The CONSULTANT shall also require all Subconsultants to comply by contract with the provisions of this Subsection. 13.2.4 Compliance With New Regulations. The CONSULTANT agrees that at such time as the local, state, or federal agencies modify their grant procedures in order for the CITY or the CONSULTANT to qualify for local, state, or federal funding for the Services to the rendered by the CONSULTANT, then the CONSULTANT shall consent to and make such modifications or amendments in a timely manner. If the CONSULTANT is unable to comply with applicable local, state, or federal laws and regulations governing the grant of such funds for Services to be rendered herein, then the CITY shall have the right, by written notice to the CONSULTANT, to terminate this Agreement for convenience. Furthermore, if the CONSULTANT's compliance with such laws, regulations, rules, or procedures causes a material change to a term or condition of this Agreement, or to any Services Authorization, then the CITY agrees, upon sufficient proof of material changes as may be presented to it by the CONSULTANT,to amend all related CITY/CONSULTANT contractual obligations, and to revise such Project budgets accordingly. 13.2.5 License Fee and Royalties. The CONSULTANT agrees that any invention, design, process, product, device, proprietary system, or proprietary process for which an approval (of any type) may be necessary, shall be paid for by the CITY, but shall be secured by the CONSULTANT (or, at the CONSULTANT's direction, by the Contractor during the CONSULTANT's construction phase services as may be memorialized in a Services Authorization) before the completion of any Services Authorization. 13.3 Consultant Not Agent of City The CONSULTANT is not authorized to act as the CITY's agent hereunder and shall have no authority, expressed or implied, to act for or bind the CITY hereunder, either in CONSULTANT's relations with Subconsultants, or in any other manner whatsoever except as otherwise stated in a Services Authorization. 13.4 Subconsultants 13.4.1 General. The CONSULTANT shall have the right, conditioned upon the CITY's prior consent (which shall not be unreasonably withheld), to employ other firms, consultants, Contractors, subconsultants, and so forth (Subconsultants); provided, however, that the CONSULTANT shall, 1) inform the CITY as to what particular Services the Subconsultants shall be employed to do; 2) inform the CITY as to what extent (what percentage) of the total Project Services each Subconsultant shall be employed to do; 3) be solely responsible for the performance of all of its Subconsultants, including but not limited to their maintenance of schedules, correlation of Services, or both of these things, and the resolution of all differences between them; 4) promptly terminate the use and services of any Subconsultants upon written request from the CITY (which may be made for the CITY's convenience); 5) promptly replace each such terminated Subconsultant with a Subconsultant of comparable experience 15 and expertise; 6) cause a Subconsultant to remove any employee(s) from a Project as the CITY shall request (again for the CITY's convenience); and 7) assure that such employee(s) shall be promptly replaced by other employee(s) of comparable experience and expertise and who are otherwise acceptable to the CITY. After the Subconsultant has received notice of the termination, or two (2) business days after the CITY has notified the CONSULTANT in writing of the required termination of the Subconsultant or the Subconsultant's employee, whichever shall occur first, the CITY shall have no obligation to reimburse the CONSULTANT for the Services subsequent to the notice of termination of any Subconsultant or employee who may be terminated pursuant to the provision of this Subsection; provided, however, that the CITY shall reimburse the CONSULTANT for the CONSULTANT'S reasonable and provable Subconsultant demobilization or remobilization costs, as defined in Subsection 5.8.3 ("Suspension"), and reasonable and provable additional fees charged by the new Subconsultant, if any, if the CITY terminates a Subconsultant for convenience; and provided, further, that the CONSULTANT shall receive no reimbursement for demobilization or remobilization costs or any additional fees or costs, if a Subconsultant is terminated for cause. It is also understood that the CITY does not, by accepting a Subconsultant, warrant or guarantee the reliability or effectiveness of that entity's Services. 13.4.2 Work Outside Scope and Time of Payment. The CITY shall have no obligation to reimburse the CONSULTANT for the services of any Subconsultant that may be in addition to the Basic Services, or for those Subconsultant Services not previously made known to the CITY, or that are otherwise outside of the Scope of any particular Project Services Authorization, unless and until the CITY has given written approval of such reimbursement. The CONSULTANT agrees to pay all such Subconsultants for their Project-related Services no later than thirty (30) calendar days after the CONSULTANT's receipt of payment from the CITY for work performed by the Subconsultants, unless such payment is disputed by the CONSULTANT, and the CITY receives written notice thereof. 13.4.3 Subconsultant Contracts. The CONSULTANT shall provide a copy of all relevant provisions of this Agreement to all Subconsultants hired by it, or for which it may have management responsibilities as described in a Services Authorization and shall inform all Subconsultants that all Services performed hereunder shall strictly comply with the Agreement terms and provisions. The CONSULTANT shall also furnish the CITY, upon demand, with a copy of all CONSULTANT-Subconsultant contracts. 13.5 Assignment and Delegation The CITY and the CONSULTANT bind themselves and their partners, successors, executors, administrators, and assigns, to the other party of this Agreement in respect to all duties, rights, responsibilities, obligations, provisions, conditions, and covenants of this Agreement; except that the CONSULTANT shall not assign, transfer, or delegate its rights or duties, or both of these things, in this Agreement without the prior written consent of the CITY. The CITY has the absolute right to withhold such consent at its convenience, and, furthermore, if the CONSULTANT attempts to assign, transfer, or delegate its rights or duties in violation of these provisions without the CITY's consent, then the CITY may terminate this Agreement as a breach of contract by the CONSULTANT and a failure by the CONSULTANT to substantially perform its obligations hereunder, and any such assignment shall be null, void, and of no legal effect. The CITY shall have the right to assign its rights (or any part of them) or to delegate its duties and obligations (or any part of them) to another entity that shall be bound by all applicable terms and conditions as provided in this Agreement. 16 13.6 Audits 13.6.1 Periodic Auditing of Consultant's Books. The CITY shall have the right, at any reasonable time and through any of its designated agents or representatives, to inspect and audit the Books for the purpose of verifying the accuracy of any Payment Statement or Completion Report. In addition to the above and upon request of the CITY, the CONSULTANT shall prepare an audit (for the most recent fiscal year) for the CITY, which shall include the CONSULTANT's paid salary, fringe benefits, general and administrative overhead costs, profit and the total amount of money paid by the CITY to the CONSULTANT. The Fiscal Report shall be certified as true and correct by, and shall bear the signature of,the CONSULTANT's chief financial officer or its certified public accountant. 13.6.2 Overcharge. If it is established by the audit, or by any other means, that the CONSULTANT has over-billed or overstated its costs, fees, or reimbursable expenses (Overcharge) to the City, then the amount of any Overcharge shall be refunded by the CONSULTANT, together with interest at the rate of one percent (1%) per month and the CITY's reasonable and provable costs (including the auditing expenses) in discovering the Overcharge and effecting its repayment. 13.7 Truth in Negotiations The CONSULTANT shall execute a Truth-in-Negotiation Certificate in the form attached hereto and made a part hereof, by reference, as Exhibit I. It is agreed by the CONSULTANT that any Project or Services Authorization price, and any additions thereto, shall be adjusted to exclude any significant sums [plus interest at twelve percent (12%) per annum simple interest on the sums, from the date of payment by the CITY] by which the CITY determines that the price was increased due to inaccurate, incomplete, or non-current wage rates and other factual unit costs. 13.8 Entire Agreement This Agreement, including the Exhibits hereto, constitutes the entire Agreement between the parties, and shall supersede and replace all prior agreements or understandings, written or oral, relating to the matters set forth therein, and that specifically related to the execution of this particular document. 13.9 Amendment This Agreement may be amended or modified only by a Services Authorization, or an Amendment, and as duly authorized and executed by the parties. 13.10 Validity The validity, interpretation, construction, and effect of this Agreement shall be in accordance with and governed by the laws of the State of Florida, only. In the event any provision hereof is determined to be unenforceable or invalid, such unenforceability or invalidity shall not affect the remaining provisions of this Agreement, which shall remain in full force and effect. To that extent, this Agreement is deemed severable. 17 13.11 Headings The headings of the Sections or Subsections of this Agreement are for the purpose of convenience only, and shall not be deemed to expand, limit, or modify the provisions contained in such Sections or Subsections. 13.12 Timeliness The City and the CONSULTANT acknowledge and understand that time is of the essence in this Agreement, and that the Services shall be performed in as expeditious a manner as may be in accord with the nature of each Project. 13.13 Public Entity Crime Any Person or affiliate, as defined in 287.133 of the Florida Statutes, shall not be allowed to contract with the CITY, nor be allowed to enter into a subcontract for work on this AGREEMENT, if such a person or affiliate has been convicted of a public entity crime within three (3) years of the date this AGREEMENT was advertised for proposals, or if such person or affiliate was listed on the State's convicted vendor list within three (3) years of the date this AGREEMENT was advertised, whichever time period is greater. A public entity crime means a violation of any state or federal law with respect to and directly related to the transaction of business with any public entity or agency (federal, state or local), involving antitrust, fraud, theft, bribery, collusion, racketeering, conspiracy, forgery, falsification of records, receiving stolen property or material misrepresentation. Any AGREEMENT with the CITY obtained in violation of this Section shall be subject to termination for cause. A Subconsultant who obtains a subcontract in violation of this Section shall be removed from the Project and promptly replaced by a Subconsultant acceptable to the City. 13.14 Force Majeure The parties acknowledge that adverse weather conditions, acts of God, or other unforeseen circumstances of a similar nature, may necessitate modifications to a Services Authorization, such modifications to include, but not limited to the particular Services Authorization's Scope, Term, and Fee. If such conditions and circumstances do in fact occur, then the CITY and CONSULTANT shall mutually agree, in writing,to the modifications to be made to any Services Authorization. IN WITNESS WHEREOF, this Agreement has been fully executed on behalf of the parties hereto and by its duly authorized representatives, as of the date first written above. 18 ACCEPTED: ATTEST: BY: Name: Name: Title: (SEAL) APPROVED: CITY OF OCOEE,FLORIDA ATTEST: Jean Grafton, City Clerk S. Scott Vandergrift, Mayor (SEAL) FOR USE AND RELIANCE ONLY BY APPROVED BY THE OCOEE CITY THE CITY OF OCOEE, FLORIDA COMMISSION AT A MEETING APPROVED AS TO FORM AND LEGALITY HELD ON , 2004 this day of , 2004 . UNDER AGENDA ITEM NO. FOLEY&LARDNER By: City Attorney 19 TRUTH-IN-NEGOTIATION CERTIFICATE The CONSULTANT hereby certifies that all wage rates, and any and all other unit costs supporting the compensation to be paid to the CONSULTANT pursuant to a Services Authorization for the Services as set forth therein, will be accurate, complete, and current at the date of the Services Authorization's execution. WITNESS: BY: BY: (Print Name) (Print Name) TITLE: STATE OF FLORIDA } COUNTY OF } PERSONALLY APPEARED before me, the undersigned authority, , [] well known to me or [] who has produced his/her as identification, and known by me to be the of the corporation named above, and acknowledged before me that he/she executed the foregoing instrument on behalf of said corporation as its true act and deed, and that he/she was duly authorized to do so. WITNESS my hand and official seal this day of , 19 . NOTARY PUBLIC Print Name: My Commission Expires: .• I. Response to Request for Qualifications,*,., .'- for , ` - ; .,, c.•. , , ii t* 4 - V. . 111.1 t`s,-f=.. 1. J' VU] i1 ! Lirf - c..„,• ,-..... .., I PME„.„*VIIIEIHNT SERV C ''', 'I ES .... { r ______a______ .. Submitted to the - _...hT ci ..........y. .•••116, - - - EE :-- , ,,( c).,,,) F oc ® .- ,. . _ ....., . . . v F v: k R RFQ # 0402 I III , February 18; 2004 ,- , ,,,,,.,; • . v -. * , Submitted by' o . — , ,;. • ,5 .. ..= . w... HART m A t i f.6 , 4. V.P. ASSOCIA E I1NC. upr — 1 ATE A TECHCompany— Sit es ecure, Inc, . engineers, hydrogeologists, surveyors& management consultants Engineers & Integrators ORLANDO•FORT MYERS• DESTIN•FORT LAUDERDALE•JACKSONVILLE•ATLANTA § \ 04.0063.mM- 0.pca I TABLE OF CONTENTS Letter of Transmittal r� w Introduction to the Company 1 Related Experience 2 Project Team 3 1 Project Understanding and Project Approach 4 • Any Potential Conflicts of Interest or Schedule Conflicts 5 "What matters most"varies References 6 from client to client. I Individual security needs drive each protection Appendix A - Proof of Insurance decision. Realistic and credible threats must be established for the specific facility and process. I I I I I I I I I I - I I f OMPANY INFOBMATION/SIfNATUBF SHEFTBFQ u0d02 C FAILURE TO COMPLY WITH THESE RFQ INSTRUCTIONS WILL RESULT IN DISQUALIFICATION OF YOUR QUALIFICATION PACKAGE. PLEASE SIGN BELOW ATTESTING THAT YOU HAVE READ AND UNDERSTAND 11 ALL RFQ INSTRUCTIONS,AND THAT YOU UNDERSTAND THAT THE SUCCESSFUL RESPONDENT WILL BE REQUIRED TO ENTER INTO A LEGALLY BINDING CONTRACT WITH THE CITY OF OCOEE. /76,-Ima,i i /S (00%4 Jr* S9'.1-,355/ COMPANY NAME TPW NE((NCL.UDk AREA CODE) G'/— J�! -_‘7`/C FAX. (INCLUD AREA CODE /76'.5 a--C("'i ),A ///ni,C4'%- E-MAIL ADDRESS C f/ /,‘ 4/ „' 7 /1",PP IF REMITTANCE ADDRESS IS DIFFERENT UTHORIZED SIGNAT (manual) FROM PURCHASE ORDER ADDRESS, PLEASE INDICATE BELOW: II ri Ce Prf5/i('i?t NAME/TITLE(PLEASE PRINT) 2G i E i //7e ,,_ eN/1.S5., /cc'-6 ,s��BRE�ET ADDREAS. Carlo J--/1 11-� : .. aeI CITY STATE ZIP FEDERAL ID# J 9-„36/•2'...5)(;., Individual > Corporation Partnership Other(Specify) I Sworn to and subscribed before me this )9' day of/ 4,ars" 206g Is Personally Known�fir, or Produced Identification r Notary Public-S :to of /-16/16/6"---- C (Type of Identification) County of JIC /f II MN_ A424 Si: ature of Notary Public r (� -u?.S 6,17 Printed,typed or stamped commissioned name of Notary Public : `�!�'itcs CARD M.GAYLORD *; .r_ MY COMMISSION#DO 212796 341��t/ EXPIRES:June 25,2007 Jit` Bonded Thru Richard Insurance Agency I C /0 RFQ 0402 HARTMAN & ASSOCIATES, INC. OFFICERS ASSOCIATES engineers,hydrogeologists,surveyors&management consultants Gerald C Hartman,P.E.,DEE James E.Golden,PG Harold E Schmidt,Jr,PE,DEE A Tetra Tech Company Andrew T Woodcock PE.,M 13.A James E Christopher,PE John P Toomey.PE Charles W Drake,PG Jennifer L Woodall,PE Mark A Rynnmg,PE.,M B.A. I.Todd Shaw.P.E. William D Musser,PE.,PH Rafael A Terrero,PE,DEE Michael B Bomar,PE Jill M.Huclkins,PE. Lawrence E.Jenkins,PS M. Daniel M Nelson,PE. Valerie C.Davis,PG. SENIOR ASSOCIATES Charles M.Shultz,P.E. February 18, 2004 HAI#04.0063.M00 Sean M Parks,A1CP QEP Marco H Rocca,C M C C Michelle Gas lord Roderick K Cashe,PE 'Para L Hollis,C PA.,M B A. Douglas P Dufresne,PG W Bruce lafrenz,PG. Jon D Fox,PE Alexis K Stewart,PE Troy E Layton,PE,DEE Ada R Terrero Ms. Joyce Tolbert, Buyer Finance Department City of Ocoee 150 North Lakeshore Drive Ocoee, FL 34711 Subject: RFQ#0402 Request for Qualifications Services to Prepare a Water/Wastewater System Vulnerability Assessment Dear Ms. Tolbert: Infrastructure security protects human life, health, property, and the environment through established preventions and preparedness measures and response protocols. The successful development and implementation of an infrastructure program or the ability to respond to on-call emergency assistance requires a complete understanding of system operations, threats, and vulnerabilities. Our engineers and security specialists offer a full range of services - from planning and design to implementation and construction - to help our clients prepare for or respond to a site-specific security need or threat. We provide "Total Security Services" for water supply, treatment, and distribution systems; wastewater collection and treatment systems; commercial and manufacturing operations; aviation facilities; and government/military buildings and installations. Hartman & Associates, Inc. (HAI) is pleased to submit our Statement of Qualifications (SOQ) regarding professional engineering services associated with the City of Ocoee water and wastewater system Vulnerability Assessment. As you are aware, HAI was formed in 1990 to exclusively provide multi-discipline utility and environmental services to Florida public and private clients. As one of the City's continuing professional engineering consultants, we believe that we have a full understanding of the City's water and wastewater facilities. For this assignment, HAI has chosen project team members based on their expertise in the areas of water 11 treatment, wastewater treatment and vulnerability assessments. These professionals offer the City an integrated team of specialists who routinely provide planning, design, operation and vulnerability analyses for water and wastewater treatment plant facilities. 201 EAST PINE STREET • SUITE 1000 • ORLANDO,FL 32801-2723 TELEPHONE(407)839-3955 • FAX(407)839-3790 • www.consulthai.com A TETRA TECH COMPANY(Offices Nationwide) ORLANDO FORT MYERS FT.LAUDERDALE JACKSONVILLE DESTIN ATLANTA Ms. Joyce Tolbert,Buyer City of Ocoee February 18, 2004 Page 2 HAI is a wholly owned subsidiary of Tetra Tech, Inc. Our qualifications coupled with Tetra Tech's experience for threat and vulnerability assessments (TVA's) and emergency response plans (ERP's) span facilities from water and wastewater treatment plants to U.S. embassies. We have developed ERP's, provided training, designed command centers, and have responded to actual threats for clients, from local municipalities to the United States Environmental Protection Agency (USEPA) and Department of Defense. More importantly, we have recently completed a 1 number of TVA's for several water suppliers of populations over 50,000 on the eastern seaboard, and are currently working with the Cities of Cape Coral, Coconut Creek, Naples and North Port in completing their TVA's and ERP's. Our vulnerability assessments have included raw water 1 intakes, reservoirs, wellfields, remote storage/pumping stations, treatment, and distribution, and support (e.g., SCADA, communications, etc.) systems. However, our experience goes far beyond simply evaluating water supply, treatment, and distribution systems,we design them on a daily basis. Part of our project team is SiteSecure, Inc., which was formerly operating as the Special Projects Division of Wharton-Smith Construction Group, and is part of a corporate family with 20 years of experience throughout the state of Florida in the construction marketplace. SiteSecure is qualified to perform RAM-W Vulnerability Assessments for the Water and Wastewater Utility industry, and frequently partners with consulting engineers to enhance the overall quality of the assessment team. Their role is to provide detailed technical solutions for the vulnerabilities identified during the system audit, of which recommendations include realistic integrated solutions that provide real benefit to utility owners and operators by balancing the goal of operational efficiency with the ideal of a safe and secure facility. These recommendations include a conceptual estimate of improvements to provide future planning for the Utility's capital improvement schedule. Both HAI and SiteSecure have built our firm's reputations by providing clients with solutions that are based on sound engineering principals, economic feasibility and innovative thinking, without losing sight of budget and schedule considerations and constraints. As you will note in reviewing our qualifications, our project team is well experienced in the design and development 1 of secure infrastructure and contingency planning for emergency situations; and we recognize the mandated deadlines that City faces and are committed to reach each milestone of the assessment on time and within budget. In addition, our project team prides itself on taking the vision,needs, and expectations of our clients and turning them into reality. Helping our client's visions materialize is what we do best. The successful development and implementation of an infrastructure security program or the ability to respond to an on-call emergency assistance requires a complete understanding of system operations, threats, and vulnerabilities, which our project team has. Our project team members have over 27-years of experience, we provide 1 vulnerability assessments, emergency response planning, secure infrastructure design and related Homeland Security services to support safer living in today's dynamic threat environment. C Ms. Joyce Tolbert, Buyer City of Ocoee February 18, 2004 Page 2 We have found that "what matters most" varies from client to client, and their individual needs drive each protection decision. We have worked with clients to identify vulnerabilities and prioritize protection solutions. Our services have included: • Physical site inspections and on-site personnel interviews, emergency response planning, access control evaluations, network/communications system security reviews. • Cost-benefit and security system effectiveness analysis, using patented ALPHATM methodology. • Risk profiling, including SANDIA methodologies • Asset management services and digital geographical information systems (GIS) asset mapping We appreciate this opportunity to submit our qualifications for your consideration and look forward to being able to offer our specialized engineering and security services to the City of Ocoee. Very truly yours, Hartman & Associates, Inc. 4/41X,Ze" Harold E. Schmidt, Jr., P. ., DEE Vice President hes/mg/q&e-189/Coverltr.doc C SECTION 1 INTRODUCTION TO THE COMPANY Hartman & Associates, Inc. Hartman & Associates, Inc. (HAI) is headquartered in downtown Orlando and was founded on June 20, 1990, for the sole purpose of bringing a ; unique and specialized engineering service to the market. After having ' e successfully worked for national and international engineering firms, HAI's partners set a goal to provide the high quality technical expertise associated with national firms on a more cost-effective basis. The partners saw a trend in decreasing water resources, and more stringent regulations were resulting in public utilities being forced to spend more time and money on their water and wastewater facilities. Thus we recognized the HAl's engineering and need to provide more affordable engineering expertise to public utilities security specialists offer a full range of services-from within their increasingly strained budgets. HAI's formation realized this planning and design to goal by establishing a unique corporate and management culture designed implementation and to minimize overhead expenditures and pass those savings to the client. construction - to help our As an outgrowth of providing comprehensive full-service environmental clients prepare for or consulting, the partners realized that to continue to control project cost and respond to a site-specific quality, HAI had to offer additional consulting services in-house. This security need. continued commitment to providing our clients with a complete list of cost-effective services led to the formation of additional departments such as the surveying and civil engineering groups. HAI is a Florida based corporation that brings an extensive network of national and international expertise and experience as a subsidiary of Tetra Tech, Inc. (Tetra Tech). Tetra Tech is nationally recognized as one of the top environmental firms as evidenced by their No. 5 ranking in the Engineering News Record (ENR) Top 200 Environmental Firms. In addition to providing homeland security consulting services, Tetra Tech serves as a first responder for natural and man-made disasters for a number of state and federal agencies. HAI, is a wholly owned subsidiary of Tetra Tech, and has been offering consulting and design services for water and wastewater utilities for more than 27-years. Our qualifications coupled with Tetra Tech's experience for risk assessments and emergency response planning span facilities from water and wastewater systems to U.S. Embassies. We have developed emergency response processes, provided training, designed command centers, and have responded to actual threats for clients from local municipalities to the United States Environmental Protection Agency (USEPA) and Department of Defense. However, our experience goes far beyond simply evaluating water and wastewater systems - we design them on a daily basis. We understand the water and wastewater treatment processes, pipeline design, and pumping facilities, and have professionals on the proposed team that have been intimately involved designing all aspects of these systems. 1-1 I SECTION 1 Other services provided by our firm's include, Information Systems consulting and design, the design of Local and Wide Area Networks (LAN/WAN), voice systems design (including PBX, VoIP, etc.) and data center relocation and design services. We are dedicated to the secure and reliable transmission of data over various network topologies including LAN, private WAN, PSTN and the Internet, and can ensure a turnkey solution for our clients, and a completely integrated technology security solution. Convergence, the melding of voice and data communications systems, requires master planning among various systems currently supplied by numerous vendors. These systems include the voice systems (PBX), Public Switched Telephone Services (PSTN), Local Area Network Equipment (LANs), Wide Area Network equipment and Carrier Services. Number of Years in Business HAI has been in business since July of 1990, or approximately 14-years. Primary Contact and Address HAI will be the primary consultant on this project, and we are headquartered in downtown Orlando. Our address, phone number, website and e-mail address of the principal contact person is noted below: 201 East Pine Street, Suite 1000 Orlando, Florida 32801 Telephone: 407-839-3955 Facsimile: 407-839-3790 www.consulthai.com Principal Contact Person: Harold E. Schmidt, Jr., P.E., DEE hes@consulthai.com SiteSecure, Inc. SiteSecure, Inc., will be our primary subconsultant for this project, and formerly operating as the Special Projects Division of Wharton-Smith Construction Group, is part of a corporate family with 20 years of experience throughout the state of Florida in the construction marketplace. Wharton-Smith has been ranked in the Engineering News Record® Top 400 Contractor list for the last 5-years, making this company one of the strongest contractors in Central Florida. Wharton-Smith is renowned as a leader in the environmental construction industry with extensive experience in Water and Wastewater construction, consistently ranking in the ENRR Top 20 Environmental Contractors in the past 4-years. The Special Projects Division discovered a niche in the low voltage electrical marketplace over the last year, and evolved into the company now known as SiteSecure. The headquarters for SiteSecure is located in Sanford, only blocks away from the corporate office location for Wharton-Smith. SiteSecure is a state licensed low voltage electrical contractor, a registered engineering business, and a certified general contractor in the state of Florida. I 1-2 I SECTION 1 SiteSecure is qualified to perform RAM-W Vulnerability Assessments for the Water and Wastewater Utility industry, and frequently partners with Consulting Engineers to enhance the overall quality of the assessment team. Their role is to provide detailed technical solutions for the vulnerabilities identified during the system audit, of which recommendations include realistic integrated solutions that provide real benefit to utility owners and operators by balancing the goal of operational efficiency with the ideal of a safe and secure facility. These recommendations include a conceptual estimate of improvements to provide future planning for the Utility's capital improvement schedule. Their past experience with the construction of water and wastewater treatment facilities gives them an unparalleled understanding of the Utility marketplace. No other security consultant or systems integrator can claim the same level of experience with the water utility industry. Additionally, because of their electrical contractor status, SiteSecure is also qualified to service and install any low voltage electrical system, and empowered to design projects within our engineers' scopes of expertise. A General Contractor's license expands their capabilities, and enables SiteSecure to perform a broader contract scope by managing the subcontracted installation of physical improvements such as fencing, gates, driveways, structural barriers and other security enhancements. More importantly, this allows the Company to avoid any permitting issues related to installing access control and closed circuit television (CCTV) infrastructure. No other systems contractor in this region has that capability. Number of Years in Business SiteSecure has been in business since 2001, or approximately 2-years. Primary Contact and Address SiteSecure is headquartered in Sanford, and is our primary subconsultant for this project. Their address, phone number, website and e-mail address of the principal contact person is noted below: 627 Progress Way Sanford, Florida 32771 Telephone: 407-328-5220 Facsimile: 407-328-8346 www.sitesecure.com Principal Contact Person: Andrew Bowman, P.E. abowman@sitesecure.com I I 1-3 PM IMO IMO INN IMO OM SIMI MO IMO NMI INS MO MN 111111111 . Will 1111118 MI Bill Me .., r '''" ., j",.!' lir '1 ... er ,`* •. ../ s• ,: , / - 4.1im. ,,k..tirolKti*a., All- •' ''- "L tre*--.•`"4.::';1 30ii I 11 .. .. s.: .. ...., P. 9 HAESTAD ':, . 2 4 METHODS t...,.,, \...;(:;t- CEUs ;"'.! . .. s•.. ...._, 111 „,...„. eflral e.44,44fiteni (24/Anyhimai (-at,.idrie4, L' 7ainuf On January 14 - 16, 2003 Harold Schmidt, Jr. This certificate hereby recognizes that you have successfully completed Risk Assessment Methodology for Water Utilities(RAM-W") Training developed by Sandia National laboratories and the AWA Research Foundation,and taught by bl.nztad Methods. L% ';' (t'i dk) 4 ii f": .1) % t.'t: 1 ""' A Ca E A T oftwo....aw 1 Walter M.Grayman,Ph )..P.E. it......im Ns• '.1 t•rn*snarg t..onsaittitst I•nivnett 4('( (•A'A 62, 4<-4r1 Steven(-i.Lowry,P.F. Ittsuito,o Ste,(,,4. t awn 61 Atuef.1t• -* \ n' RAM.W is.wryest mark el Sandia National laboratteriee.All rights mama. ... )4V'.:•*4.Y. 614 ..k)4' MI Pall PIO NMI tall MN . SIMI Ilan SIMI 1101111 Pal PPS PM we roe WO 11111111 NO :0,ff7)-.,., -. r..:-.-1 -- _ _....::..,.....,:.r--"•,..,... .....st,,....itz.......,5,,,,,i.,1,6.c;:i.4.19,4s.4.--..., - ..,t,-,,„„...1:...,,_.,E.,/:•••-f - . . • . fr:-.•510,_ _. . . ‘...,4,,. . , - tk ,;•:•:.; rt if/ ....., .. . ,i:fir,4.,1 re Aliof ,.....„._.: \'42;7 Aiir 1 HAESTAD ** 2.4 .I1(i.-'0 METHODS ,,,60,,,,..•: ..., . c,7*. .(.4- C'Etis MI ' 1.:"..k.::.• CVATIFilL11-1'''$ _.-----. . ..........11,-M44*d ___ ! C-- t.).4.1 , - - ii,?, (- , fi , trtifiie5,- ( - Mt/WU/47 ,--i ! . On Anir,ust- I,3 - 15. 100? Robert Bowman 1-;,'1.,1..: A.,..;.-,,r.);:nt!..tcrrnado.ogy. for \V.,rcr I 'ri..-it, IRANI-A*".'i i . 1 0 4tir"',1I 1 1,-.•.-c.L.I.....J ;.". '....u•di:, N..n.i.itz.l. ...:.:.:1...V..:Iii:7,Mil:, th: .\%X.A.,. Rc,......ii,.1, :milt... :kW. .iiii I 01,1 , ,,P, uAiSTAD ...: CQFA6Ef.1 . . L t ''''' N.,...--, 1 tmcraoliown, \Vji:Cl..11.(;,;-p.it:J. Ph.:)., P..i. -— .‘..i. •••,...... .... IR!. 1.SitnniTck (...19 341 '.1 ui kions it..• - •.•: •. ,. .C.. ..7 '4..;.i'• , *•.',.--fA.-. II kV'iX is,5(Mc!r",••C.1'13 n.-ia N3.1rtr, I,be.r.t,nrir t Ai:r.;11,,rr.-meri .,,,,.... tIOC -,P 1 .,..t...... ... „, ,...,. ,...,.. .„..„014...- ar.",. '.•-:::..!7i1T7:77....eeZ.-.) v:-.:,-- . ..•-, 11..= -,.- PM PM MI OM MI PM Mil rill 111.111 OM gee OM OM PM MI PM MI 1P111 Mil givieezirtaie co foiter fl o.,,,",)ne,„ si jysotiii}450, ,,,,,,,,,...1/4 hereby awards .2ndren 1Towman, T.S. with the designation Certified in homeland Securit &vel I with all the rights and privileges pertaining thereto, as long as annual membership requirements including 15 hours of Continuing Education are met and the Principles of Professional Practice of the American College of Forensic Examiners Institute are upheld. >14 6.lit.-,0 Le. oeoelle.n.) Stephen B. Doeren, Ph.D. President b19 GWt9t g4/' faCrlitf . �i�,4t Fnh David Rosengard, M.D., Ph.D. 0.'k' -- Cr Chair,Lxecutive Advisory Board Certified since . 'Mambo 2003 . in,tmit.' Identification Number v"-!.:,.. 100819 L. NTE($ I • `' . This certificate is the property of the American Collcgc of Forensic Examiners Institute and in the event of its suspension.revocation or invalidation for any reason.it must be returned on demand to the American College of Forensic Examiners Institute. PR PRI NM MI11111 IMO Mal OM ME On 11111111 SIM On IMO MI Mil PM WIN NM WWI THE NATIONAL EMERGENCY RESPONSE & RESCUE TRAINING CENTER „../ tooIñ COOPERATION WIT. nit iii '\ ,..,' -....-'";U J '-'''AL . +1 • 1 t'* . •., DEPARTMENT OF' UttICE OFFICE 'JUSTICE PROGRAMS .... op OFFICE OaR -DOMESTIC PREP FiEDkESS ,-k-viiii:ite-i,, , 4% 4.1 .... ve (ODP) 4 .., ft ,.• .0°`\ ...) 0 ‘A, r 1 V .4 Xt.11 ... X ' ' • ° i.- 'Nit,,. •. e.. .;, 4 ',.•- ' ' ,Z, ' '4.'1 1 ' .....je,t„ III acknowledges 41/1471CS A , i \.,,f11111, • - b ert Ai Bo wnt,i ' - CI :- • i # 1-, .i.4 cv or successful coiipletkrn oft' , 10.** \ ' v N. ! Acts of T- 3,4 eapon a h . $ .'i a e Action ,...._. .4 11 ',, P <%ci - ss a I '4- %)1, r"se - --- ;;-6\si-c-,;-- , 4. .. ._ ... i ... •" .,. ,, . . .._ / ,\ ...\ .\ , ....„)... .6riatuto. 4-_ , ., ,..- 11:, i 711111k ,2 16 HOURS - - •. '-' kilLiAk_. . j'' i 4 —* * 4 ' Office for Domestic Preparedness * *c February-4-5, 2003 )4"›142f2.4..)444.6Aati.V C, .A1A'..:_gimze..--- • Andrew T. Mitchell Dr. G. Kemble Bennett Acting Director Executive Director Office for Domestic Preparedness (ODP) NERRTC EU NER201 0002 State Board for Educator Certification#500132 ISECTION 2 RELATED Related Experience EXPERIENCE ILocally, members of the HAI/SiteSecure project team have recently ., performed a similar threat and vulnerability assessments (TVA's) for the I cities of Cape Coral, Coconut Creek, Melbourne, Naples, and Tamarac, and Seminole County, Florida. However, as a firm, our parent owners, Tetra Tech has performed numerous water system vulnerability analyses (using both RAM-W protocols and other pre-RAM-W methodologies), Infrastructure security high-rise building vulnerability assessments, and provided public protects human life, health, protection assessments for more than 50 schools, hospitals, and other property, and environment I facilities located near Department of Defense chemical weapons depots. through established prevention and The company is also involved in hazards analysis and emergency preparedness measures response, providing emergency response teams in eight of ten EPA and response protocols. I regions. In addition, Tetra Tech was involved in the anthrax We provide "Total Security decontamination work, air monitoring at the World Trade Center site, and Services"for water supply, was awarded a contract in 2002 by the United States Environmental treatment, and distribution systems; wastewater I Protection Agency(USEPA) for bioterrorism technology transfer under collection and treatment the USEPA's Technology Innovation Office. systems; commercial and manufacturing operations; I Nationally, Tetra Tech has performed hundreds of water system TVA's. aviation facilities;and In instances where client staff performed a preliminary assessment of its govern s an facilities; 11 buildings and installations. facilities, we reviewed and supplemented the assessment with detailed I data for conformance with the USEPA-required Sandia RAM-WsM methodology. In other instances, we performed the complete assessment. Our project efforts included: I • Identifying mission critical assets. • Determining which mission-critical assets is vulnerable to attack. I • Prioritizing under-protected assets in terms of their respective facility missions, operating objectives, monitoring experience, and physical locations. I • Preparing a TVA report to summarize all findings and recommend measures to safeguard all water system infrastructures. IWe have also prepared or updated Emergency Response/Operations Plan (ERP) that take the TVA analysis one step further and implement measures to counter and mitigate the affect of potential terrorist acts. IEach plan creates the most direct path to ensuring safe water delivery to end-users after an event. As a whole, members of our Company have written emergency response plans for facilities large and small. The larger Ifacilities have included over 4,000,000 square feet under roof, up to 600 acres of surrounding property, and over 5,000 employees. We have I experience writing these plans for facilities with lakes, streams, railroads, and airports on-site. In addition, many of these facilities possess PCB transformer substations, tank farms containing hundreds of thousands of gallons of oil, water and wastewater treatment plants 2-1 I SECTION 2 containing corrosive and reactive chemicals, paint kitchens storing hundreds of thousands of gallons of paint and solvent, hazardous waste storage areas, flammable storage tanks such as propane. Energy sources have included natural gas fired ovens and incinerators, and powerhouses with natural gas, propane, and fuel oil-driven steam boilers. The utility system TVA's and ERP's completed have included: • Cape Coral, Florida potable water (raw water supply, treatment, storage, distribution) TVA and ERP reports. • Coconut Creek, Florida potable water (storage and distribution) and wastewater (collection and transmission) TVA and ERP reports. • Naples, Florida potable water (raw water supply, treatment, storage, distribution) and wastewater(collection, treatment and disposal) TVA and ERP reports. • Tamarac, Florida potable water (raw water supply, treatment, storage, distribution) TVA and ERP reports. • Bartlesville, Oklahoma potable water (raw water supply, treatment, storage, distribution) TVA report. • Skiatook, Oklahoma raw water conveyance system, TVA report. • Central Arkansas Water, Little Rock, Arkansas potable water (raw water supply, treatment, storage, distribution) TVA and ERP reports. • Shreveport, Louisiana potable water (raw water supply, treatment, storage, distribution) TVA report. • Westminster, Colorado potable water (raw water supply, treatment, storage, distribution) TVA and ERP reports, and design of security enhancements. The TVAprocess followed for each of the above projects included: meetings with keywater g engineering, managerial and operational systems staff, review and analysis of the "Record Drawings" of the system, inspections of the system facilities including the control systems, and a review of policies and procedures. Based on the findings of our interviews, plan reviews, and system inspections, a summary report was prepared documenting our observations regarding the susceptibility of the system to biological, chemical, physical, and "cyber" attack. After completing our assessment, we reported on the mitigating measures and security systems that are critical to ensuring a safe water supply. We also identified weaknesses in water supply, treatment, storage, and distribution systems, as well as assisted the various utilities in developing contingency plans for unpreventable disruptions in the system. Following these activities, we developed budgetary cost estimates and presented recommendations to improve certain facilities and changes in various operational and maintenance practices. I 2-2 I SECTION 2 We have also developed comprehensive ERP's for a number of utility systems. The plans were site-specific and met a wide range of applicable federal, state, and local regulations. The ERP's varied in detail depending upon the utility system, however, in general the ERP's included: • Fire prevention and defense plans I . Evacuations plans • Medical response plans • Exposure control plans I . Confined space, entrapment and high angle rescue plans • Energy control and power lockout plans • Severe weather programs I . Spill prevention control and countermeasure plans ■ RCRA contingency plans ■ Air episode plans I . PCB awareness plans • Crisis Communications plans ■ Bomb threat procedures I . Critical incident stress debriefing programs ■ Confined space, entrapment and high angle rescue plans ■ Energy control and power lockout plans • Severe weather programs ■ Spill prevention control and countermeasure plans ■ RCRA contingency plans ■ Air episode plans ■ PCB awareness plans ■ Crisis Communications plans ■ Bomb threat procedures ■ Critical incident stress debriefing programs ■ Violence in the workplace programs, and ■ Search and rescue procedures By consolidating the above programs and procedures into a single coherent plan, the utility systems were able to prepare for multiple and simultaneous real-world emergencies, such as natural disasters, fires, spills, and medical emergencies. Innovations and unique features of the ERP's that we have been prepared include: ■ Step-by-step color response flowcharts. I . Color area maps. ■ Facility wide maps, illustrating primary utility system facilities and control devices. ■ Coordination with off-site response agencies. In addition, to the above information, the City requested client contacts and project descriptions for TVA's and ERP's conducted by the firm in the past 2-years. While as noted above our parent company Tetra Tech has performed over a number of studies of these types, we believe it is the project team's experience that is important. I 2-3 SECTION 2 Summarized below is a listing of TVA and ERP projects that have been completed by members of the project team. ■ Project Name: City of Cape Coral, Florida - Water Facilities TVA and ERP Owner: City of Cape Coral Project Size: HAI prepared the USEPA mandated TVA for the City's water system, and are currently completing the ERP, which will be due on June 30, 2003. The work included a 3- day workshop with the City staff, site investigations, risk assessment of the existing security measures based on differing situations, recommended/prioritized recommended security improvements for the City's facilities, and a final TVA report that was submitted to the USEPA in December 2003. A capital improvements program was developed based on the results of the TVA, which prioritized the necessary security improvements. The City's water system consists of 25-raw water supply wells, a 12.0 MGD reverse osmosis WTP, two (2) off-site ground storage and booster pump stations and over 500-miles of water mains. The City was characterized as a medium sized system, with a population of approximately 77,000. Project Team Manager: Harold E. Schmidt, Jr., P.E., DEE Project Team Members: Physical Security: Andrew Bowman, P.E. Cyber Security: Doug Smith Project Engineer: Daniel M. Nelson, P.E. and C. Zachary Fuller, P.E. • Project Name: City of Naples, Florida - Water and Wastewater Facilities TVA and ERP Owner: City of Naples Project Size: HAI conducted a 3-day workshop with the City staff, assessed the existing security measures in place at the City's water and wastewater facilities, and developed a recommended listing of security measures that should be implemented to improve the security measures within the City's utility system. The final TVA was submitted to the USEPA in December 2003. The City's water system consists of 51-raw water supply wells, a 16.0 MGD lime softening WTP, three (3) off-site ground storage and booster pump stations, one (1) in-line booster pump station and over 400-miles of water mains. The wastewater system consists a 10.0 MGD biological nutrient removal WWTP that provides public access reclaimed water to the City's residents and golf courses, 122 lift stations, and approximately 125-miles of gravity sewer, 55-miles of force mains and 30-miles of reclaimed water reuse mains. The work associated with the ERP for the City's water and wastewater facilities is currently underway, and is scheduled for completion in June 2004. The City is classified as a medium sized system by the USEPA, with a population of approximately 89,000. Project Team Manager: Harold E. Schmidt, Jr., P.E., DEE Project Team Members: Physical Security: Andrew Bowman, P.E. Cyber Security: Doug Smith Project Engineer: Daniel M. Nelson, P.E. I I 2-4 I SECTION 2 • Project Name: City of Coconut Creek, Florida - Water and Wastewater Facilities TVA and ERP Owner: City of Coconut Creek Project Size: The City of Coconut Creek is characterized as a small utility system, with a population of 48,000. HAI is currently preparing a TVA and ERP for the City's water and wastewater system. The scope of services includes workshops with the City's staff, as well as emergency response personnel (e.g., fire, police, sheriff, etc.), a risk analysis for the existing facilities, recommending and prioritizing recommended improvements to be include in the City's capital improvements program. The final TVA report is due on June 30, 2004, and the ERP is due 6-months thereafter. The City's water system consisted of one (1) off-site ground storage and booster pump station and over 160-miles of water mains. The wastewater system consisted of 54 lift stations, and approximately 100-miles of gravity sewer and 15-miles of wastewater force mains. All water and wastewater treatment for the City is provided by Broward County. Project Team Manager: Harold E. Schmidt, Jr., P.E., DEE Project Team Members: Physical Security: Andrew Bowman, P.E. Cyber Security: Doug Smith Project Engineer: Daniel M. Nelson, P.E. and C. Zachary Fuller, P.E. I . Project Name: City of Tamarac, Florida - Water Facilities TVA and ERP Owner: City of Tamarac Project Size: The project team conducted a TVA and prepared an ERP for the City of Tamarac's potable water system, which is characterized as a medium sized utility with a population of approximately 70,000. The work performed included a 3-day workshop, a risk assessment of the existing facilities, and the development of a prioritized list of recommended improvements to upgrade the City's water security system. The final TVA report was submitted to the USEPA in December 2003. The City's water system consisted of 19-raw water supply wells, an 20.0 MGD lime softening WTP, two (2) off-site ground storage and booster pump stations and over 225-miles of water main. The work associated with the City's ERP is currently underway, and is scheduled for completion in June 2004. Project Team Manager: C. Zachary Fuller, P.E. Project Team Members: Physical Security: Richard Holstein, P.E. Cyber Security: Doug Smith Project Engineer: Harold E. Schmidt, Jr., P.E., DEE I I I I 2-5 I SECTION 2 • Project Name: Seminole County, Florida - Water Facilities TVA and ERP OwSemiCounty Project Size: nole SiteSecure was currently under contract with the County for other security improvements, and was issued a change order to provide the USEPA mandated TVA for the water production and distribution facilities owned and operated by the County. Due to the large scope of work and relatively short timetable relative to the deadline, SiteSecure hired CH2M-Hill to produce the final report. The report was completed and reviewed by the County prior to submission in order to affirm accuracy of the information contained in the report. It appears likely that SiteSecure will be hired again to complete the subsequent Emergency Response Plan due in June of 2004. The County's water system consists of 36 raw water supply wells and 10 WTP's that serve a population base of approximately 95,000. Project Team Manager: Andy Bowman, P.E. Project Team Members: Physical Security: Andy Bowman, P.E. Cyber Security: Ron Booth, Ph.D. ■ Project Name: City of Augusta, Georgia - Water Facilities TVA and ERP Owner: City of Augusta Project Size: SiteSecure was part of project team conducted a TVA and prepared an ERP for the City of August's potable water system, which was characterized as a medium sized utility by the USEPA. The work performed included a 3-day workshop, a risk assessment of the existing facilities, and the development of a prioritized list of recommended improvements to upgrade the City's water security system. The final TVA report was submitted to the USEPA in December 2003. The City's water system consisted of three (3) WTP's. The ERP is currently underway, and is scheduled for completion in June 2004. Project Team Manager: Ron Booth, Ph.D. Project Team Members: Physical Security: Andy Bowman, P.E. Cyber Security: Ron Booth, Ph.D. I I I E I C 2-6 1 SECTION 3 PROJECT TEAM Introduction The strongest qualification that we can present to serve as your security IF consultant is the world-class qualifications of the members of our project I team that we have assembled to conduct this project. More importantly, we have developed a team that can take this project from conceptual a design through final construction should you desire. "." "" IThe professionals on the Project Team chart below have a unique blend of the special expertise in Threat and Vulnerability Assessments (TVA's), I emergency response planning(ERP's) and security systems design as well Our project team prides itself on taking the vision, as a special understanding of your specific utility assets. Those needs, and expectations of responsible for determination of each asset's "criticality" are engineers our clients and turning I that have experience in water and wastewater specific projects. them into reality. Helping Additionally, we have security professionals, former emergency our client's visions management professionals, and former intelligence professionals who materialize is what we do best. I have had operation security, information security, and physical security specialized training and operational experience that far exceeds the Sandia standards. Through our infrastructure group, we offer design I professionals who have been designing, building, and expanding water and wastewater systems for clients across the United States. I We are fully committed to mobilizing our staff and employees to accomplish the assignments of this project successfully and on schedule. A brief description of key personnel follows, and full resumes of the key Iproject team members are at the end of this section. Fy y f I I • I !':;40;'l":: � ! try u 'r : e44,3 v " e^.��`a��u t r y c :'"'"VIA y3ra'i`'��8sf 2. � %,"' �,� ,T�'*� � �� moi:.. �" >`3 " ` ' �u5 At ....:4*--3 ym I 3-1 I SECTION 3 Project Team Mr. Harold E. Schmidt, Jr., P.E., DEE will serve as the project manager for the City and will be responsible for ensuring that the firm's resources are available and the timeliness of the TVA and ERP in order to meet the City's schedule. He is certified in the use of the Sandia RAM-W protocols and will oversee the development of the TVA and ERP reports. Mr. Schmidt has over 22-years of water supply, treatment and distribution experience and has been involved with the development of over$250-milllion worth of water and wastewater improvement projects throughout the southeastern United States. These projects have included large raw water supply wells to more complex water and wastewater treatment facilities, such as biological nutrient removal, membrane and reverse osmosis facilities. He has participated in a number of vulnerability assessments, and is currently working with the Cities of Cape Coral, Coconut Creek, Naples and North Port in meeting their TVA and ERP requirements. His experience includes evaluating and implementing cyber and physical security measures to protect water and wastewater systems. Mr. Andrew Bowman is RAM-W certified to conduct TVA's and has also received training offered by the Department of Justice and Texas A&M in Weapons of Mass Destruction preparedness, specifically tailored to the utility industry. He will oversee the physical security aspects of the development of the TVA and ERP, and has participated in nearly a dozen utility vulnerability assessments throughout the Southeast, including for the Cities of Augusta, Georgia, Montgomery and Tuscaloosa, Alabama, Cape Coral and Naples, Florida, Seminole County, Florida, and the Gainesville Regional Utilities. His experience includes analyzing, evaluating and implementing security measures for various facilities. These security measures have included, but not limited to access control gates and readers, intercom systems, video camera surveillance, and infrared thermal imaging monitoring of sites. Mr. Douglas Smith is RAM- g W certified and is associated with Cosentini Information Technologies, Inc., a wholly owned subsidiary of Tetra Tech. Mr. Smith is well versed in networks systems engineering, and will primarily be responsible for assessing the cyber security for the various CAW computer systems and SCADA systems associated with the City's water and wastewater facilities. More importantly, he has been designing and evaluating complex LAN, WAN, and remote computing infrastructures for number of clients throughout the United States and understands their requirements. His TVA and ERP experience in Florida includes assisting in the preparation of TVA's and ERP's for the Cities of Cape Coral, Coconut Creek, Naples and Tamarac. Messrs. C. Zachary Fuller, P.E., Daniel M. Nelson, P.E., and Charles M. Shultz, P.E. will all assist Mr. Schmidt in the development of the vulnerability assessment and emergency response plans for the City, as well as to facilitate the efficient use of the protocols throughout the development of the assessment report. Mr. Fuller has over 28 years of utility consulting experience with an emphasis on water distribution and wastewater treatment facilities, and his TVA and ERP experience includes the Cities of Tamarac and Coconut Creek. Mr. Nelson has worked with Mr. Schmidt on the development of three (3) TVA and ERP programs most recently for the Cities of Cape Coral, Coconut Creek and Naples. Mr. Nelson has over 10-years of water and wastewater experience, primarily focusing on the planning, design, construction and C 3-2 C SECTION 3 modeling of raw water supply facilities and potable water transmission and distribution mains, and wastewater collection and transmission facilities. Mr. Shultz has over 15-years of utility experience, primarily focusing on the treatment and transmission of water and wastewater. He is familiar with the City's utility system, based on his previous experience working with the City on projects while employed by another consultant. His knowledge of the City's existing utility system will be a direct advantage to the project team. Mr. Rick Holstein, P.E. will assist Mr. Bowman in the use of the Sandia protocols and the consequence analysis. Mr. Holstein brings a blend of well-rounded security experiences and engineering leadership to the team. As a former Army Military Intelligence Officer, Mr. Holstein was responsible for conducting threat and vulnerability analyses for a variety of military facilities and operations, including during combat operations in Panama and the Gulf War. As an Army-trained Chemical, Biological, and Radiological warfare expert, he also understands the non-physical threats to a public water supply. For the past 10 years, he has worked in the civil/environmental engineering field in the areas of wastewater systems, stormwater systems, air quality, and water supply and distribution systems. Mr. Stephen Insdorf will assist Mr. Smith with the Cyber Security aspects of the TVA and ERP reports. He is RAM-W certified and is also associated with Cosentini Information Technologies, Inc. Similar to Mr. Smith, he is also well versed in networks systems engineering, the assessment of the various CAW computer systems and SCADA systems, as well as designing and evaluating complex LAN, WAN, and remote computing infrastructures for cyber security measures. His experience in Florida includes assisting in the preparation of TVA's and ERP's for the Cities of Cape Coral, Naples and Tamarac. Mr. Gregory Farrell,P.E. and Mr. Steve Harty, P.E. will provide QA/QC support. Mr. Farrell has over 22 years of professional experience in the civil and environmental engineering fields, including 15 years of project management experience. His project experience includes municipal and industrial wastewater treatment; industrial hazardous waste management; landfill construction oversight; hazardous waste site investigation and remediation; facility planning and construction; natural gas transmission systems engineering, design and construction; and expert witness testimony. Mr. Harty is certified in Sandia RAM-T protocols and has over 10 years of utility consulting experience related to water systems and electrical power delivery systems. I I I C 3-3 HARTMAN & ASSOCIATES , INC. IA Tetra Tech Company Education Harold E. Schmidt, Jr., P.E., DEE, Vice President B.E., Vanderbilt University, 1980 M.S., Vanderbilt University, 1981 Mr. Schmidt has participated in and/or was directly involved with the development and design of water and wastewater facilities for industrial facilities or Professional Registrations municipalities. His assignments have included a full range of tasks including P.E. No. 38819, Florida planning' permitting; expert witness testimony; detailed design of raw water supply, y�P.E. No. 18218,Georgia P.E. No. 29130, North Carolina treatment, storage, transmission and distribution facilities, wastewater collection, P.E. No. 12858, South Carolina treatment and disposal/reuse systems; evaluation and design of sludge handling RAM-WTD'Certified (pumping, thickening and dewatering); water and wastewater treatability studies; bioassays; membrane treatment of water and wastewater; operations and start-up; Professional Affiliations negotiations and strategies relative to permit compliance (federal and state); and Diplomate-American Academy of utility acquisitions. Environmental Engineers American Water Works EXPERIENCE Association American Society of Civil Engineers Mr. Schmidt's experience has been primarily within the Southeastern United States I Florida Pollution Control involving exclusively potable water and wastewater projects, and expert testimony Association assignments. Water Environment Federation I Florida Engineering Society Facility Planning National Society of Professional Mr. Schmidt has been involved with developing water, master plans for both private Engineers and public entities. These projects have included field-testing, forecasting, Office Location development of Capital Improvements Plans, hydraulic modeling and system I Orlando, Florida financing requirements. Major projects include: Years Experience • Threat and Vulnerability Assessment and Emergency Response Plan for the City 22 years of Cape Coral potable water system(2004) • Threat and Vulnerability Assessment and Emergency Response Plan for the City Years with Firm of Coconut Creek potable water and wastewater facilities (2004) I 13 years • Threat and Vulnerability Assessment and Emergency Response Plan for the City of Naples potable water and wastewater facilities(2004) • City of Fort Walton Beach, Florida -WWTP Evaluation. (2003) I . City of Naples, Florida - Potable Water and Reclaimed Water Master Plan Update. (2002) • Collier County, Florida- Short Term Residuals Management Plan. (2001) I . Lake County, Florida - Mt. Plymouth/Sorrento Water, Wastewater and Reuse Master Plan. (2001) • City of Daytona Beach Shores, Florida - Wastewater System Expansion I Facilities Plan. (2001) ■ City of Fernandina Beach, Florida - WWTP Rerating and Master Planning Program. (2001) • City of Lakeland, Florida-Wastewater Master Plan. (2001) II ■ City of Haines City, Florida-Water and Wastewater Master Plan. (2000) • City of Live Oak, Florida - Wastewater Treatment Plant Evaluation and Assessment Report. (2000) I . City of Sanibel, Florida - Wastewater System Expansion Program Feasibility Program. (2000) ■ City of Punta Gorda, Florida - Water Distribution and Wastewater Collection Systems Master Plan. (1999) marketing/q&e-189/hes(2-page).doc/04.0063.M00 Page 1 oft C Harold E. Schmidt, Jr., P.E., DEE, Vice President ■ City of Melbourne, Florida - 16.0 MGD Surface Water Treatment Plant Master Plan and Capital Improvements Program. (1999) Design Mr. Schmidt has managed and designed over $250 million worth of water and wastewater facilities in the State of Florida, and has been involved with the planning, permitting, design and construction administration of these facilities. Mr. Schmidt's major projects include: • Town of Palm Beach, Florida - 0.25 MGD WWTP biological membrane bioreactor. (2003) ■ City of Atlanta, Georgia -64 MGD Chattahoochee WTP and 200 MGD Hemphill WTP design/build (flocculation and sedimentation basins, chemical feed, piping upgrades, etc.). (2003) ■ City of Lynn Haven, Florida - Ultraviolet disinfection system to meet high level disinfection levels and reclaimed water storage tank, booster pump station and transmission main. (2003) ■ City of Atlanta, Georgia - 64 MGD Chattahoochee WTP design/build for the solids handling facilities. (2002) • City of Fernandina Beach, Florida - 3.5 MGD WWTP upgrades to provide public access reclaimed water, which included filtration, high-level disinfection, storage and high service pumping. (2002) • City of Atlanta, Georgia - 15 MG clearwell upgrades. The project was constructed using the design/build approach and included an underdrain system, leak detection system and a liner. (2001) • City of Atlanta, Georgia - Reservoir No. 1 and No. 2 repairs. The project was constructed using the design/build approach and included remote monitoring and repairs to the berms. (2001) • City of Atlanta, Georgia - 200 MGD surface WTP upgrades and rehabilitation. The project included replacing 13 large diameter butterfly valves (84" to 108") and constructing seven (7)valve vaults to house these valves. (2000) • City of Live Oak, Florida - 1.5 MGD WWTP upgrades to replace outdated trickling filter system. The improvements included an oxidation ditch, secondary clarification, chlorination and miscellaneous modifications. (2001) ■ City of Sanibel, Florida - Donax Road WWTP upgrades and expansion to 2.5 MGD. (2000) I . Astor/Astor Park Water Association - Regional WWTP and wastewater collection and transmission system(25-miles of wastewater mains, over 500-low pressure grinder pump systems and 2 lift stations). (2000) I . City of Bartow, Florida - 7.0 MGD enhanced lime softening WTP. (1999) • Jacksonville Electric Authority - San Souci water distribution and wastewater collection system rehabilitation program, consisting of the replacement of over 19,000 feet of water main and 17,000 feet of gravity sewer. (1999) ■ City of Port St. Lucie, Florida -4.0 MGD Reverse Osmosis WTP (design/build) (1998) I . Utilities Commission, City of New Smyrna Beach, Florida - 6.0 MGD advanced WWTP and citywide reclaimed water reuse system (1999). ■ City of Orlando, Florida - 16.0 MGD McLeod Road WRF chlorination system upgrades. (1999) marketing/q&e-189/hes(2-page).doc/04.0063.M00 Page 2 of 2 C Resume Andrew Bowman, Responsibilities P.E. Mr. Bowman entered into the construction industry in 1992 as a Co-Op Engineer and has over 10 years experience with the design and V.P. - Operations construction of Water and Wastewater facilities. He is currently the Vice President of Operations for SiteSecure, a low-voltage electrical contractor specializing in the design and construction of physical protection, CCTV, fire and intrusion detection systems for municipal and small government facilities. Education Bachelor of Science in Civil Engineering The University of Akron, 1996 Associations/Registrations mbe Florida State Registered Professional Civil Engineer PE 56763 RAM-W certified for Water Facility Vulnerability Assessments NERRTC/ODP certified for Terrorism /WMD preparedness CHS-I Certified in Homeland Security by American Forensic College ASIS —American Society of industrial Security member BASA/FASA— FL State Certified Burglar/Fire Alarm Systems Agent ABC —Associated Builders & Contractors Seminole County/Lake Mary Chamber of Commerce Experience • Jacksonville International Airport CCTV expansion and Access Control System replacement ($1.2 million) - 2003 • Seminole County WTP Security Phases I and II ($2.3 million) — 2002/2003 • Sanford International Airport CCTV expansion ($63,000) - 2003 • Consumers WTP Expansion, Seminole County, ($11.5 million) — 2000-2002 • RAM-W Vulnerability Assessment Electronic Security Recommendations for the following Water Utilities in Conjunction with CH2M-Hill: -City of Augusta, GA -City of Tuscaloosa, AL -City of Montgomery, AL -City of Melbourne, FL -Gainesville Regional Utilities, FL -Seminole County Environmental Services, FL • RAM-W Vulnerability Assessment facilitation in conjunction with Hartman & Associates: -City of Cape Coral, FL -City of Naples, FL SiteSecure, Inc. Engineers&Integrators C HARTMAN & ASSOCIATES , INC. A Tetra Tech Company Education CHARLES M. SHUL TZ, P.E. B.S., University of Central Florida, 1986 Mr. Shultz has more than 16 years of experience providing engineering design and management/coordination of civil engineers, surveyors, geotechnical engineering, Professiona/Registrations and contractors on utilities-related projects. Mr. Shultz has experience working with Florida, P.E. No.45383 both small and large communities in the State of Florida regarding his fields of 111 Professional Affiliations specialization. These areas include: design of wastewater collection, treatment, and Water Environment Federation reuse systems; design of pumping and force main systems; systems permitting; and project coordination and management. Office Location Orlando, Florida EXPERIENCE Years Experience Mr. Shultz's major project experience includes: 19 years Years with Firm • Marion County Oak Run Solids Stabilization Study - Project manager for the 3 years investigation of alternative solids stabilization processes. The study provided a process evaluation and present worth evaluation of the ATAD System, the PAD Process, aerobic digestion, and lime stabilization. The evaluation will assist the County in selecting the future solids stabilization process for the Oak Run WWTP. ■ Marion County Silver Spring Shores WWTP- Project manager and engineer for the 1.5mgd Silver Spring Shores WWTP. The project includes preliminary design, permitting, final design, bidding and construction phase services. The WWTP includes pretreatment, oxidation ditches with D.O. control, clarification, filtration, disinfection, and aerobic digestion. Also included is an operations building and a chemical feed/electrical building. The WWTP is to be constructed during 2003 and 2004. • Reuse Master Plan, City of Daytona Beach- Project Engineer for the wastewater reuse master plan. The project included reuse flow and use projections, hydraulic modeling using Cybernet, storage tank sizing, pump sizing and piping sizing. Included planned system expansion and cost estimating for reuse system expansion. Document was used to help the City plan for future reuse system growth and to support the City's Consumptive Use Permit(CUP) renewal. ■ Blue Heron WRF 4.0 MGD, City of Titusville - Project Manager/Engineer for the design and construction of a new 4.0 MGD Advanced Wastewater Treatment Facility with 6-stage biological nutrient removal, Autothermal Thermolphilic Aerobic Digestion (ATAD) and plant-wide SCADA system. Responsible for the preliminary design, permitting, final design, and construction engineering. Managed and coordinated with structural, electrical, instrumentation, and other disciplines. Also responsible for plant start-up and O&M manual preparation. • Osprey WRF 2.75 MGD, City of Titusville - Project Manager/Engineer for the design and construction of the modification to the Osprey WRF. Modifications included conversion from the AO to the ASO process, new grit removal, new tertiary filters, and effluent reuse storage and pumping. Also, conversion of the anaerobic digestion system to aerobic digestion. Responsible for the preliminary design, permitting, final design, and construction engineering. Managed and coordinated with structural, electrical, instrumentation, and other disciplines. Also responsible for plant start-up and O&M manual preparation. I marketing/q&e-189/hes(2-page).doc/04.0063.MOO Page 1 oft C CHARLES M. SHUL TZ, P.E. ■ Ocoee WWTF 3.0 MGD, City of Ocoee — Project Manager/Engineer for the expansion from 2.0 to 3.0 MGD of the City's wastewater treatment facility. Expansion included pretreatment, process modification, clarification, filtration, aerobic digestion, and a dewatering. This project included the first Bio-Denitro treatment process in the United States. Project involved the preparation of the preliminary engineering report and Florida Department of Environmental Protection (FDEP) construction permit applications. Responsible for selection of the treatment process, engineering design of all components of the WWTF expansion and coordination of all inter-disciplines. Provided construction engineering services, start-up services and O&M manuals. I . Northside WWTF Expansion, City of Lakeland - Project Manager/Engineer for the 4.0 to 8.0 MGD expansion which included pretreatment, the carrousel process, secondary clarifiers, effluent pumping, and the second ATAD system in southeast U.S. Responsible for preliminary design, permitting, final design and construction phase engineering services. • 2.0 MGD Ocoee WWTF, City of Ocoee - Project Engineer for the expansion of a 1.0 MGD contact stabilization facility to a 2.0 MGD single-stage anoxic- aerobic process. ■ Camelot WRF Expansion, City of Kissimmee — Project Engineer for the expansion from 1.5 to 3.6 MGD. Prepared preliminary design report for FDEP permitting and designed various aspects of the expansion. Responsibilities included chlorine storage/handling, chlorine contact, blower building, aerobic digesters, and modifications to the existing package plants. Provided engineering construction assistance and start-up services. ■ Reuse Force Main, City of Ocoee - Project Manager responsible for the design and permitting of the City's Phase I Reuse System. Permitting for this project included designation of Citywide reuse service area. Responsible for the preliminary design, permitting, and final design of approximately 15,000 LF of 16-inch reuse force main. Project includes open cut, jack and bore, and directional drilling pipe installation technologies. • South Bermuda WRF Reuse System, City of Kissimmee - Project Manager/Engineer for the permitting and design of the storage and pumping reuse system. Project included chlorine contact tank, transfer pump station, 3.0 MG storage tank and high-service pump station. Responsible for the preliminary design, permitting, and final design of all components of the reuse system. I . Reuse System, City of Ocoee - Project Manager/Engineer for the permitting and engineering design of the storage and pumping reuse system for the Ocoee WTF. Project included a transfer pump station, two (2) 2.0 MG storage tanks, and a high-service pump station. Preliminary tasks included coordination and negotiations between the City of Ocoee, the City of Winter Garden, and the Public Access Municipal Golf Course management. Hydraulic modeling of the primary reuse distribution system was completed in preliminary design. ■ City of Ocoee/City of Winter Garden Interconnect Force Main, City of Ocoee - Project Manager/Engineer for the hydraulic modeling and design of the interconnecting effluent force main. The hydraulic modeling assured acceptable pump operation at each municipality's effluent pump station during low flows and up to peak hour flows. Design allows for bi-directional flow, automatic unsuitable flow diversion from public access disposal site and bi-directional flow metering. marketing/q&e-189/hes(2-page).doc/04.0063.M00 Page 2 of 2 Cosentini Information Technologies I DOUGLAS P. SMITH SENIOR NETWORK SYSTEMS ENGINEER Education Bachelor of Finance with Honors/ Dowling College/ 1993 Certifications Cisco Certified Design Associate (CCDA) Cisco Certified Network Associate (CCNA) AWWA Certified Cyber Security Training As a senior network systems engineer for Cosentini Information Technologies, Mr. Smith's responsibilities at the firm include the design of a wide variety of telecommunications systems including Local and Wide Area Networks (LAN/WAN) and multi-protocol networks for a wide variety of the firm's clients. Mr. Smith's project experience includes telecommunication design in LAN, WAN and remote computing infrastructures. He also designs networks for shared services such as converged voice, data, security and video distribution. He has performed cyber security evaluations along with capacity and performance planning within multi-protocol networking environments. Mr. Smith has extensive experience in overall project management of Data Center development and migration, as well as conceptual development of future networks. Mr. Smith's selected project experience includes: • Bernard M. Baruch College of The City University of New York, New York, NY • Sotheby's, Inc., New York, NY • Cleary Gottlieb, Hamilton and Steen, New York, NY • Museum of Jewish Heritage, New York, NY • Columbus Learning Center • AOL-Time Warner Building, New York, NY • Foote, Cohn and Belding, New Headquarters, New York, NY • Metropolitan Transportation Authority, Two Broadway, New York, NY • The Hillier Group, Inc., New York, NY Threat and Vulnerability Assessments • Malibu and Marina Del Ray, CA • Shreveport, LA • Central Arkansas Water, AR • Middletown, OH • Spokane, WA • Westminster, CO • South Carolina EMA • Tamarac, Fl I I Cambridge Chicago New York Freehold Philadelphia Orlando HARTMAN & ASSOCIATES, INC. A Tetra Tech Company Education DANIEL M. NELSON, P.E., ASSOCIATE B.S., Florida State University, 1996 Mr. Nelson serves as Regional Manager for the Fort Myers branch of Hartman & Professional Registrations Associates. His environmental experience includes engineering analyses and project P.E., Florida,No. 56152 technical assignments on a variety of water and wastewater projects; wastewater Professional Affiliations system hydraulic modeling; design of water and wastewater transmission and treatment facilities; design of effluent disposal and reuse systems; permitting ofAmerican Water Works Association water and wastewater systems; construction management and administration American Society of Civil services for water and wastewater facilities; and wastewater feasibility studies. Mr. Engineers Nelson's civil experience includes surveying, site development, stormwater Water Environment Federation collection/treatment and transportation engineering designs. Office Location EXPERIENCE Fort Myers, Florida Years Experience Mr. Nelson has been involved in design, permitting, and management of several 7 years water distribution, wastewater collection, water and wastewater treatment, effluent disposal, and hydraulic modeling projects, including the following: Years with Firm 7 years • City of Cape Coral - Threat and Vulnerability Assessment and Emergency Response Plan for the City's water system. ■ City of Naples - Threat and Vulnerability Assessment and Emergency Response Plan for the City's water and wastewater systems. • City of Sanibel - Preparation of a wastewater reuse feasibility study for an area of the City in order to determine if the City's reuse system can be expanded economically. Is Greater Pine Island Water Association, Inc. - Design, permitting, bidding and construction management for 11,500 feet of 16-inch potable water main. • City of Sanibel - Design, permitting and construction management for upgrades to the 1.6 MGD Donax WRF. This project included improvements to the aeration facilities, addition of a rotary drum sludge thickener, non-potable water system, and a pretreatment structure for screening and grit removal. • City of Sanibel - Design, permitting, bidding, and construction management for 9,400 feet of 12-inch and 16-inch raw force main, and 12-inch effluent force main, along West Gulf and Middle Gulf Drives and Casa Ybel Road. • City of Sanibel - Design, bidding, permitting and construction management services for 43,000 feet of raw force main and effluent force main, ranging in size from 8 inches to 16 inches in diameter, from the Donax WRF to the Wufert Point WRF. Design included hydraulic analysis, sizing and permitting of effluent services and meters for residential and commercial irrigation with public access quality effluent from the Donax WRF. • City of Sanibel - Design, bidding permitting, and construction management services for 4,600 feet of gravity collection system in a previously unsewered part of the City along Rabbit Road. ■ City of Sanibel - Procurement, design, cost negotiation and construction management services for design/build odor control system at the 1.6 MGD Donax WRF, to biologically treat odors from pretreatment, aeration and digestion facilities. System consisted of fans, ductwork, basin covers and 2 biological odor control systems capable of treating 2,500 cfm, each. I marketing/q&e-189/hes(2-page).doc/04.0063.M00 Page 1 of 2 I DANIEL M. NELSON, P.E., ASSOCIATE ■ Collier County, Florida - Design, permitting, bidding services for relocation of aerial crossings for an 8-inch water main, 24-inch wastewater force main and 24-inch reclaimed water main associated with the widening of the Cocohatchee Canal. I . City of Naples - Assisting with project evaluation and coordination of leak detection/water audit for 300 miles of water mains located within the City's distribution system. ■ City of Sanibel - Design, permitting, bidding, and construction management services for the expansion of the Donax WRF from a 1.6 MGD treatment facility to a 2.375 MGD facility. The expansion includes demolition of an existing deteriorated 0.80 MGD ring steel plant and digester, and the addition of 2 new 0.80 MGD concrete plants with anoxic zones for nitrogen removal, sludge stabilization and thickening facilities, filtration, disinfection, reclaimed water pumping and storage, reject storage, and odor control facilities. ■ City of Cape Coral - Design of utility relocations associated with FDOT's widening of State Road 78. Project included relocating force mains, water mains and reuse lines, as required to accommodate roadway widening. Project also included coordination with FDOT staff and engineers. ■ DeSoto County - Preparation of Master Plan for providing water and wastewater to portions of DeSoto County. Additionally, performed preliminary engineering design for installation of approximately 16-miles of water main and a 0.500 MGD conventional activated sludge WWTP and a public access reuse system. ■ DeSoto County - Performing day-to-day engineering services on County utility projects including coordination with the Peace River Manasota Regional Water Supply Authority, review of water and wastewater system for development areas, and assistance with Developer and Interlocal Agreements. I . City of Cape Coral - Design, permitting and construction management for upgrades to three (3) City lift stations, including system bypass, conversion from dry pit to wet pit stations, and installation of interior liners. ■ City of Cape Coral - Design, permitting and construction management for improvements to the City's canal system which used a supplemental supply for reclaimed water irrigation. Project included raising 5 weirs one-foot vertically, installing approximately 4,000 feet of 30-inch pipe to connect canal basins and installation of a transfer pump station. ■ City of Sanibel - Reclaimed water ground storage tank rehabilitation. Project included the inspection of a 2-million gallon Crom ground storage tank, preparation of a rehabilitation design and writing a recommendation letter to the City discussing the usefulness of the tank to the City's current reclaimed water system and the feasibility of reconditioning the tank. I . DeSoto County - Design, permitting and construction management for improvements of water and wastewater system improvements, which consists of over 25 miles of potable water main, over 25 miles of wastewater force mains, 2 potable water storage tanks, wastewater pumping stations, and a -.5 MGD WWTP and public access spray irrigation field. The improvements have resulted in approximately $15M in grant funding with the USDA. ■ City of Punta Gorda - Design permitting and construction management for the refurbishment of the City's reclaimed water holding ponds to include the replacement of the existing Hypalon liner within the 69-million gallon, 3 pond system with a new HDPE pond liner system. Special consideration to sequencing and release of trapped air was considered. marketing/q&e-189/dmn(2-page).doc/04.0063.M00 Page 2 oft I I C. ZACHARY FULLER, P.E. Tetra Tech WHS EDUCATION: B.S.C.E., University of Kentucky, 1974 Juris Doctorate, University of Kentucky, 1979 PROFESSIONAL REGISTRATION: Florida P.E. No. 37822 Kentucky P.E. No. 11454 Attorney-At-Law No. 23826, Kentucky Ram-W Certified (Haestad Methods) PROFESSIONAL AFFILIATIONS: Water Environment Federation American Water Resources Association Florida Engineering Society Kentucky Bar Association QUALIFICATIONS: Mr. Fuller's experience has involved a wide range of environmental services - water, wastewater, solid waste, hazardous waste, air and stormwater, throughout his 26-year career, primarily practicing in Florida and Kentucky. Mr. Fuller has developed a broad set of qualifications in the civil and environmental fields of water, wastewater, water resources, solid waste and hazardous waste through a hands-on commitment to proactively addressing each client's environmental and utility management needs. His management of environmental projects includes major wastewater feasibility studies and designs; regulatory and permitting matters; biomonitoring and biotoxicity evaluations; reclaimed water master planning, design and implementation; stormwater utility implementation; water supply and water treatability evaluations; environmental audits, contamination assessments and groundwater monitoring; and wetland treatment system evaluations and designs. Mr. Fuller's engineering experience includes wastewater process design, pilot studies for water, wastewater and industrial wastes; facilities planning; rate studies; water and wastewater system hydraulic modeling and construction management. Mr. Fuller has recently completed the Sandia Risk Assessment Methodology for Water Utilities training and is consulting with the firm's municipal utility clients with regard to security and vulnerability assessments. I Tetra Tech WHS I C. ZACHARY FULLER, P.E. - Page 2 EXPERIENCE: Mr. Fuller has managed and reviewed the planning and design of over $300 million worth of water, wastewater, solid waste and water resource facilities. He has been involved in the design of over 150 miles of water transmission/distribution pipelines; numerous water booster pump stations and storage tanks; wastewater treatment plants ranging from .025 MGD to 15 MGD; sludge treatment including thickening, stabilization and dewatering; odor control facilities; and water resource facilities including stormwater treatment and control facilities, canals and pumping stations. Mr. Fuller's major projects are outlined below: • Wastewater Facilities Plan - City of Sanibel, Florida — Wastewater Facilities Plan to provide centralized sewers and treatment facility expansion for the entire Island. • Wastewater Master Plan - South Central Regional Wastewater and Disposal Board - Delray Beach, Florida - Wastewater Master Plan including biomonitoring analysis and effluent disposal options. • Northwest Regional Wastewater System Plan - Seminole County, Florida - Northwest Regional Wastewater System Plan to develop a new collection, force main and treatment system for the Northwest area of the County. • Seminole County, Florida - Analysis of water treatment plant production water to determine treatment process modifications/additions to meet the corrosion control regulations. • City of Sanibel, Florida — Design of the upgrade and expansion for the Donax WTF from 1.6 MGD to 2.5 MGD including plant-wide odor control system, upgrade of the plant from secondary to advanced secondary treatment and new support facilities. Design of 50,000 feet of 16-, 12-, and 10-inch diameter reclaimed water transmission main and a new 3.3 MGD reclaimed water pump station. • Orange County, Florida - Design of the 15 MGD expansion of the Sand Lake Road Wastewater Treatment Plant including new plant pumping station and headworks, aeration and denitrification system, sludge processing utilizing anaerobic digestion and odor control. • Seminole County, Florida - Design of a new 2.5 MGD AWT Wastewater Treatment Facility including sludge processing, odor control, and administration/laboratory facilities. I I Tetra Tech WHS I Richard H. Holstein, IV, P.E. Senior Civil Engineer Tetra Tech PDR - Louisville, KY Education B.S., Mechanical Engineering, Clemson University, 1984 M.C.E., Civil/Environmental Engineering, North Carolina State University, 1994 Registrations, Certifications, Special Training 1985, U.S. Army Nuclear, Biological, and Chemical Warfare Officer's Course (74A) 1986, U.S. Army Tactical Electronic Warfare Officer Certification (5M) 1987, DoD Operations Security(OPSEC) Security Management Certification 1989, British Royal Army Tactical Questioning Certification 1995, OSHA Hazardous Waste Operations and Emergency Response (HAZWOPR) Certification Registered Professional Engineer, Kentucky#21325 Qualifications Mr. Holstein began his career as a Military Intelligence officer for the U.S. Army in 1984, serving in a variety of command and staff roles including counter-intelligence operations in Central America, intelligence/counter-intelligence operations in the Middle East, commanding an interrogation/ counterintelligence company during the invasion of Panama, and conducting long range surveillance operations during the Gulf War. Mr. Holstein specialized in both electronic and human intelligence collection with emphasis on threat assessment and force protection. As an engineer, Mr. Holstein has dealt with air quality and water quality issues but specializes in the evaluation and rehabilitation of civil infrastructure systems. He has assessed private, municipal, and government-owned collection systems across the United States. Mr. Holstein's knowledge of threat assessment/force protection issues coupled with his practical knowledge of civil infrastructure give him a unique insight into the new threats in today's world. Threat and Vulnerability Analyses (Various Clients), New York, New York. - Mr. Holstein assisted in conducting a series of initial threat and vulnerability analyses for high-rise office buildings in Manhattan after the September 11th attacks. These assessments included site visits, investigations of the buildings and adjacent properties, and preparation of an initial threat and vulnerability analysis reports. Threat and Vulnerability Analysis-Military Experience - As a U.S. Army Military Intelligence officer, Mr. Holstein's non-classified experience included: site investigation and threat analysis for operations in the Republic of Honduras (1986); force protection and intelligence planning duties for Joint Task Force Middle East during Operation Ernest Will (Bahrain, 1988), site investigation and operational planning in the Republic of Panama prior to Operation Just Cause; prisoner of war interrogation and intelligence/counterintelligence operations during Operation Just Cause (1989-90); and force protection, intelligence, counterintelligence, long range surveillance, and prisoner of war interrogation operations during Operation Desert Shield/Storm (1990-91). I I I Richard H. Holstein, IV, P.E. - Page 2 Infrastructure Evaluation Studies and Rehabilitation Designs for Mountain Home Air Force Base, Idaho, MacDill AFB, Florida, and Minot Air Force Base, North Dakota - Mr. Holstein served as project manager for a series of projects involving evaluation of over 135,000 linear feet of sewer line (each base) in order to prepare formal Inflow/Infiltration and Sewer System Rehabilitation Reports for the U.S. Air Force Combat Command. After completion of the SSES reports, Mr. Holstein was then responsible for preparing 10% design customer concept documents for rehabilitating the respective sewer systems and briefing the base Commanders on the best course of action. Mr. Holstein also served as project engineer for identical projects for other military installations in Texas, New Mexico, and Arizona. Malfunction Abatement Plan (MAP), Marine Corps Air Station Cherry Point Main Steam Generation Plant - The MAP is a planning document designed to keep the main steam generation plant in compliance with all Clean Air Act and North Carolina permit requirements during normal operation and to lessen the emissions, correct equipment failures, and prevent violations when malfunctions occur. Mr. Holstein tailored the plan to meet the specific needs of the plant based on equipment and personnel. These plans included emergency response procedures. SARA Title III support to Marine Corps Air Station Cherry Point, NC-Mr. Holstein conducted hazardous materials inventories in support of the Emergency Planning Community Right-to- Know Act (EPCRA) for Marine Corps Air Station Cherry Point. He has also provided technical assistance to industry and local governments with SARA Title III support. Security Clearance DoD Top Secret SCI Access (inactive) I I I I I I I I SECTION 4 IPROJECT UNDERSTANDING Introduction AND PROJECT APPROACH The purpose of a Threat and Vulnerability Assessment (TVA) is to identify and assess the susceptibility of a facility or operation to a wide - range of threats that could result in injury, illness, property damage, and/or NT disruption of operations. A TVA evaluates the ability to either prevent ---"' I I these threats from occurring and/or mitigate the impacts should they - occur. Insight into the water treatment and distribution processes is paramount to the success of a TVA. HAI and our subconsultants Icollectively offer a group of experienced design professionals who understand the unique features of the City's water and wastewater facilities. The team has the additional benefit of drawing upon the With over 27-years of Iresources of HAI to provide an integrated approach to assessing the experience, we have vulnerabilities of and recommending upgrades to the City's water and completed vulnerability wastewater systems to address these vulnerabilities. assessments, II emergency response planning, secure One purpose of a TVA is to collect the data to develop a long-term infrastructure design and sustaining program. The results of this TVA would become part of the related Homeland Iinformation base for the rest of the state. Therefore, long-term Security services to vulnerabilities that will be identified as future projects can be budgeted by support safer living in today's dynamic threat the state with potential grant support. environment for a number of utility systems Project Approach throughout the United States and understand "What matters most" varies from client to client. Individual security needs the procedures andrequirements of these drive each protection decision. Realistic and credible threats must be programs. I established for the specific facility and process. HAI will work closely with the City to first identify which assets are mission critical, which of these mission-critical assets are vulnerable, and then prioritize I these under protected assets in terms of their respective facility missions, operating objectives, monitoring experience, and physical locations. IOur recommended approach to the work to be completed is described herein. I 1 I IC 4-1 I SECTION 4 It is a systematic analysis used to determine the malevolent risks posed to the operations of water supply, treatment, and distribution systems by: ■ Determining the objectives of the water and wastewater systems. ■ Prioritizing adverse events/consequences affecting the water and wastewater systems and the surrounding community. • Defining how the malevolent acts might be conducted. I . Assessing the likelihood of such malevolent acts from defined threat sources. ■ Systematic site characterization of the water and wastewater systems. • A performance-based approach to the TVA to evaluate the risk to the water and wastewater systems based on the effectiveness of the security system against the specific malevolent acts. • Determining the most critical assets inour water and wastewater systems, detailing Y the interaction with other system assets, identifying the consequences of malevolent acts directed against the assets, and evaluating the effectiveness of both existing and proposed protection systems. • Identifying system vulnerabilities and establishing a prioritized plan for security upgrades, modifying operational procedures, and/or changing policies to mitigate identified risks to assets. This systematic method for performing vulnerability ty assessments was developed and presented by Sandia National Laboratories on behalf of the USEPA. As you can see from our resumes, a number of our project team members are certified in the Sandia National Laboratories RAM- WsM' methodology, which includes: Mr. Harold E. Schmidt, Jr., P.E., DEE, (Team Leader); Mr. C. Chuck Shultz, P.E. (Project Engineer), Mr. Andrew Bowman, P.E. (Physical Security), Doug Smith (CYBER/communications) and Rick Holstein (Physical Security). However, we would like to emphasize that much of the security training our team members have far exceeds the Sandia National Laboratories standards. Members of our team have completed professional resident threat and vulnerability training through the Department of Defense, Department of State, Department of Energy, and other agencies and have used this training in real-world security operations. This level of training and expertise far exceeds that which can be gained from a 3-day seminar. Although the TVA will prioritize risks and recommend measures to protect against them, the ERP takes this analysis one step further and implement measures to counter and mitigate the affect of these acts and ensure continued operation during crisis periods. Above all, these plans will create the most direct path to ensuring safe water delivery to your customers after an event. Regaining public confidence after an event is paramount to the success of the utility. I 4-2 I SECTION 4 HAI proposes the following approach to conduct the vulnerability assessment: The HAI project manager will interact directly with the City's program director. The project manager will serve as a single point contact for the City and is responsible for the project administration and the fulfillment of all project requirements. Close and frequent communication with the City Utility management team is critical to the success of this project. Per the USEPA and Sandia National Laboratories guidelines, the Utility must take and active role in the vulnerability assessment. The HAI project team staff, assisted by the Utility staff, will perform characterizations of the system. The project team will develop a fault tree analysis of the systems, identifying single points of failure leading to system disruption and exposure. An evaluation of security systems and their effectiveness will be developed for each type of asset included in the assessment. Unique characteristics will be highlighted and addressed. From this evaluation, recommendations for upgrades and modifications will be made. Using the objectives and missions identified by the City of Ocoee management and its ranking of goals in order of importance, HAI project team will continue to work with the City in developing the priorities of the items to be addressed in the TVA. We will utilize the VSAT process developed by the Association of Metropolitan Sewer Authorities (AMSA) be utilized to assist in a benefit and cost analysis. The results of this analysis will confirm the prioritized recommendations of the report and will supplement the Sandia National Laboratories Methodology TVA. Discussions with local law enforcement and emergency management organizations will be coordinated through the Utility staff. Through close communication with the City and with primarily local performance of the work, HAI project team will be able optimize the schedule as needed to meet the City's needs. The following presents HAI's generalized approach to developing a TVA and ERP for the City's water and wastewater facilities. As noted below, we have divided the project into nine (9) distinct tasks, however, the evaluation and work associated with the water and wastewater systems will be done in parallel, since a lot of these services overlap. • Task 1: Determine the City of Ocoee's Objectives. The HAI project manager, and key staff will spend 3-days on site with key the Utility staff. The purpose of the meetings will be to introduce the HAI project team to the Utility staff, establish working relationships, and determine the key objectives for the project. The team will establish key mission objectives and criteria. Key schedules (with expected milestones), core team members, and responsibilities will be identified. The respective staffs will then develop a process diagram of the system to include potable water treatment plants, water storage and repump stations, potable water distribution systems, wastewater lift stations, wastewater collection and transmission systems in order to identify and rank key elements of the system in accordance with the Sandia. C 4-3 I SECTION 4 National Laboratories protocols. This effort will also serve as the roadmap to the site visits. • Task 2: Identify Critical Facilities and Assets by a Site Visit of the Water and Wastewater Systems. HAI, with support from the City staff, will personally visit and evaluate the physical security of each of the key system nodes or representative nodes. Our project team will interview the City personnel on the operation of the facilities, evaluate the facilities, infrastructure, and perimeter security, and collect data for the RAM-WsM water system and the Vulnerability Self Assessment Too1TM data collection worksheets. A review of the SCADA function and importance will be established during this task. This evaluation will also examine the automation and network security of both non- control computer networks and SCADA systems. Prior to assessment team arrival on site, background information will be gathered and reviewed, which includes a list of software applications, SCADA/IT security policy, procedures, standards, and plans, and network administration and version control procedures. The Sandia National Laboratories methodology will be applied to the SCADA system, if applicable and appropriate. In addition to the physical inspections a review of the City's policies and procedures will be performed. The review will include IT policies and procedures (e.g., e-mail policies, acceptable interne use policies, password policies, anti-virus policies, system log policies, incident response policies, remote access policies, system and network administrator certification and training policies, backup and restore policies, etc.), human resources policies (e.g., hiring and termination policies, etc.), and business continuity and disaster recovery plans and policies. The policies and procedures review will be a general audit to identify weaknesses in the policies and procedure program. The detailed review of the individual policies and procedures themselves with recommendations for refinement will be included. • Task 3: Threat and Vulnerability Interviews and Assessment. During this step, the design basis threats will be developed and evaluated for credibility. Ideally, the team will include personnel from the local law enforcement agencies, to include the City's Fire and Police Departments, Sheriffs Department, and FBI, who can provide local intelligence. An insider, outsider, and maximum credible threat will be evaluated and the likelihood determined. The HAI project team security team will guide the Utility through this effort and provide credible scenarios based on the site visits and understanding of the system. The question of credibility must be established and agreed upon by the Utility leadership. The cyber threat will also be developed. This is an important step because it drives many aspects of the Sandia National Laboratories methodology and the ultimate outcome of the assessment, security counters, and cost to implement. This step will be kept strictly confidential. I 4-4 I SECTION 4 • Task 4: Current Physical Protection Effectiveness Evaluation. In this step, the threat will be applied to the critical assets or nodes identified in step 2. Any in-place physical protection for each asset will be evaluated in one of several approaches, either computer-based or conceptual, as determined by the team. The probability of the effectiveness of these systems will give the team a better understanding of the existing baseline system and what current security credits can be applied. This task also includes a comprehensive evaluation of the existing and proposed security system. This task will also include a comprehensive evaluation of the cyber security posture of the treatment and distribution network. ■ Task 5: Consequence Assessment. This is where the pieces start to come together. This step will describe the whole system from the raw water sources to the tap, and will use site-specific fault trees for key facilities or nodes, which will be used as inputs to consequence tables. The subjective ranking tables will allow the team to evaluate the risks for each key node. Credit will be applied for existing security, if any. The consequences of a loss or impairment of a key node will be ranked and documented. ■ Task 6: Application of the Risk Algorithm. The team will review the level of relative risk to critical assets and the level of risk acceptable to the City will be discussed. Critical assets will then be reprioritized based on the relative risk of a malevolent or undesirable event. The results of this effort will constitute the key targets of the risk reduction efforts. Various security upgrades will be conceptually tested in the algorithm to provide insight to the benefits to the system. • Task 7: Overall Recommendations. General recommendations will be provided for security upgrades, other consequence mitigation, and specific site security considerations for present or improved security measures. During this task, equipment, technology, structures, procedures, training, communication activities, and the like, may be recommended based on the asset protection must be tied to the team's mutually derived mission, which must be preserved. A phasing program will be developed based on the critical nature of the risk reduction measures proposed for the City. I . Task 8: Prepare the Vulnerability Assessment Report. The final report will document the major findings of the effort, including the system's vulnerabilities and a prioritized plan for security upgrades, modifications of operational procedures, and/or policy changes to mitigate risks to critical assets. For the report, a formal risk analysis will be performed and risk reduction measures will be applied to the vulnerabilities discovered during the fieldwork, team interactions, and interviews that are deemed to affect critical the water supply functions. These findings will then be presented in the formal TVA Report. The TVA Report will be organized to follow the RAM-WsM protocols. We envision constant interaction between the City and HAI during the preparation of the report. HAI will then prepare a draft of the report for review, incorporate review comments, and publish the final report. HAI will hold I 4-5 V SECTION 4 two (2) workshops with the City staff to discuss the findings and recommendations of the TVA. Final documents will be provided to the City in hard copy and electronic formats. • Task 9: Assist City in Developing the Emergency Response Plan. The ERP is a crucial step to the success of the City, in responding to and mitigating the effects of malevolent events affecting the water treatment/distribution process and the wastewater collection/transmission system. The ERP review will focus on responding to and mitigating the effects of intentional attacks on the City's water facilities with reference to the completed TVA; however, the more likely scenarios involving natural disasters and their impacts will not be overlooked. The plan will be developed in cooperation with the local emergency planning committee and all affected local emergency response agencies. Although the plan review will be comprehensive and will meet the guidelines of governing agencies, we will strive for simplicity in approach. For example, we favor a plan written in simple language, checklist-driven, and brief- much like an aircrew emergency action checklist. At the responder level, the plan would exist in the form of one-page checklists. However, the best plan in the world is useless if not practiced by those who would be using it. In addition, we would help the City establish a training schedule to ensure that the plan remains current, pertinent, and practiced. The followingtask descriptions describe the activities that HAI will perform to p support the City of Ocoee in reviewing and revising its ERP as required by the USEPA. HAI will produce a report documenting the recommended ERP revisions, and will include the sections of the ERP that are specifically addressed by the TVA for the City's water and wastewater facilities. The tasks that are :anticipated include the following: g • Develop a list of scenarios to be considered in the ERP ■ Develop a list of facilities to be covered by the ERP I . Select ERP sections to be revised • Develop an organization chart of any recommended emergency response organization • Develop contact list for required resources • Confer with City emergency agencies • Write required ERP additions I 4-6 I SECTION 4 Schedule 111 HAI is fully aware of the time requirements facing the City to complete these projects. Our knowledge and capabilities are specifically oriented to the City's TVA and ERP projects and will provide for efficient and timely transition to each necessary project task. Our knowledge of recent security requirements, our familiarity with City's operations, treatment and governing authorities, our security design, our local contacts, and our vast experience in bidding assistance of public improvement project will benefit the overall project schedule. Our project team proposes to complete the TVA and ERP program for the City in five (5) phases that will be completed in parallel, but will require different methods and personnel to complete. Based on the City's utility system, we believe that a draft TVA for the City's water and wastewater systems can be submitted to the City within 7-weeks from the notice to proceed, and the final documents will be submitted 3-weeks after the final workshop with the City. Phase A-Water VA Phase E -ERP Update __-- WrkShp WrkShp_ _ WrkShp _ WrkShp __-- Phase B -SCADA VA WrkShp _ WrkShp Phase C -Wastewater VA ___-- __ WrkShp _ WrkShp Phase D -Adminstration __ WrkShp _ WrkShp Final VA/ERP Documents - , I I I I I I 4-7 SECTION 5 II CONFLICTS Conflict of Interest Statement 7 HAI currently provides continuing water and wastewater engineering • .. - services on a continuing basis to a number of public and private clients throughout the state of Florida. As you are aware, from our work with the ' I City as one of your continuing professional engineering consultants, we presently do not represent any private ventures in the City. Within Orange °� County, and near the City, we presently provide continuing professional engineering services to the cities of Clermont, Orlando and Winter The successful i Garden, and the Town of Oakland. To the best of our knowledge, HAI development and has no potential conflicts of interest due to any other clients that we l implementation of an presently serve, contracts, or property interest that would impact our infrastructure security program or the ability to ability to serve the City. respond to an on-call emergency assistance Scheduling Conflicts requires a complete understanding of system operations, threats, and I Members of the proposed project team for the development of the City's % vulnerabilities. Threat and Vulnerability Assessment (TVA) and the Emergency Response Plan (ERP) are currently working on the following security related ! We recognize the projects: mandated deadlines that City faces and are committed to reach each ■ City of Cape Coral Water System TVA and ERP. The TVA has been milestone of the assessment on time and I completed and the ERP is due on June 30, 2004. within budget. I . City of Naples Water and Wastewater Systems TVA and ERP. The TVA has been completed and the ERP is due on June 30, 2004. I • City of Coconut Creek Water and Wastewater Systems TVA and ERP. The TVA currently on-going and due on June 30, 2004 and the ERP is due on December 31, 2004. Each team member is currently working on a select group of projects, yet I the workload is such that each member is dedicated and available to successfully complete the assessment for the City of Ocoee. Each member recognizes the mandated deadline that City faces and is committed to I coordinating his individual schedule to reach each milestone of the assessment on time and complete it on the City's schedule. I I I 5-1 1 SECTION 6 REFERENCES Business References As noted in Section 1 HAI has been providing consulting engineering experience since July 1990, and presently serves as a continuing professional engineering consultant to over 30 municipalities and counties in the state of Florida. Most of this work involves water and wastewater utility engineering services. HAI prides itself on taking the vision, needs, and expectations of our We have built our clients and turning them into reality. Helping our client's visions reputation by providing materialize is what we do best. From our existing work that we have clients with solutions that performed, we confidently believe that we have the ability to successfully are based on sound coordinate with the City in completing this important project, and clearly engineering principals, understand the dire consequences, should the project be late. economic feasibility andinnovative thinking, without losing sight of While the number of TVA's completed is important, more importantly, budget and schedule members of the project team, discussed in Section 2 have extensive considerations and experience with the development of Threat and Vulnerability Analyses constraints (TVA's) and Emergency Response Plans (ERP's), where the work performed was responsive, competent and of good quality and exceeded the Owner's expectations. Please also focus on one element of our project team's past experience with the development of TVA's and ERP's as it contrasts with our competition's team experience. The key individuals of our project team are the same key individuals that have worked together for the past 3-years in developing these documents, thereby providing you unparalleled technical service. Therefore, we believe that our project team meets all of the City's requirements for selection. In order to provide the City with additional information that will aid in the selection of an engineer, provided below is a listing of few of our client references that for the five (5)projects listed in Section 2 that can verify our working relationship which we invite the City to contact HAI References • City of Cape Coral, Florida Potable Water TVA and ERP Mr. Shawn Kopko, Water System Manager Post Office Box 150027 Cape Coral, Florida 33915-0027 (239) 547-0880 ■ City of Naples, Florida Potable Water and Wastewater TVA and ERP Mr. Robert Middleton, Utilities Director 380 Riverside Circle Naples, Florida 34102 (239) 213-4716 I 6-1 I SECTION 6 HAI References (continued) ■ City of Coconut Creek, Florida Potable Water and Wastewater TVA and ERP Mr. Le Tien Nguyen (Wynn), P.E. Senior Utility Engineer 4800 West Copans Road Coconut Creek, FL 33063 (954) 956-1489 SiteSecure References ■ Seminole County, Florida Potable Water TVA and ERP Mr. Mr. Jeffrey Thompson, P.E., Senior Engineer 500 West Lake Mary Boulevard Sanford, FL 32773-7499 (407) 665-2021 ■ City of Augusta, Georgia Potable Water TVA and ERP (subconsultant to CH2MHi11) Mr. Ron Booth, Ph.D., Project Director CH2MHi11 115 Perimeter Center Place, NE Suite 700 Atlanta, Georgia 30346-1278 (770) 604-9095 I I I I I I I I 6-2 APPENDIX A PROOF OF Insurance Requirements INSURANCE HAI carries insurance at levels comparable to and even exceeds the largest COVERAGE firms in our industry. Our insurance policies are issued by companies authorized by subsisting certificates of authority issued to our insurance company by the Department of Insurance of the State of Florida to conduct business in the State and which maintain a Best's Rating of"A" or better according the A.M. Best Company. The insurance limits carried by our firm are as follows: ■ Professional Liability: $5,000,000 ■ General Liability: $2,000,000 (with an Umbrella Policy of j The reality of terrorism $5,000,000) on our own soil has now • Property Liability: $1,000,000 become the nations first ■ Comprehensive Automotive Liability: $1,000,000 j priority. ■ Workman's Compensation: State Statute Our proof of liability insurance is shown on the page. I I I I I I I I I A-1 i II ACORDTMDATE CERTIFICATE OF LIABILITY INSURANCE Page 1 of 2 01/13/2004 PRODUCER 877-559-6769 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE Willis North America, Inc. - Regional Cert Center HOLDER. THIS CERTIFICATE DOES NOT AMEND, EXTEND OR 11201 N. Tatum Boulevard ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. li Suite 300 Phoenix, AZ 85028 INSURERS AFFORDING COVERAGE INSURED Hartman & Associates, Inc. INSURER A:Hartford Fire Insurance Company 19682-001 201 Haat Pine St. INSURER B:Hartford Casualty Insurance Company 29424-001 Suite 1000 Orlando, FL 32801 INSURER C:ACE American Insurance Company 22667-011 INSURER D:American International Specialty Lines In 26883-000 I INSURER E: I COVERAGES THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED.NOTWITHSTANDING ANY REQUIREMENT,TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN,THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS,EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.AGGREGATE LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR POLICY EFFECTIVE POUCYEXPIRAT N LIMITS LTR TYPE OF INSURANCE POLICY NUMBER DATE IMMFAT&I DATE IMM/DD A GENERAL LIABILITY 72 UUN UM0820 10/1/2003 10/1/2004 EACH OCCURRENCE $ 1,000,000 X COMMERCIAL GENERAL LIABILITY FIRE DAMAGE(Any one fire) $ 300,000 CLAIMS MADE [OCCUR MED EXP(Any one person) $ 10,000 I PERSONAL&ADV INJURY $ 1,000,000 GENERAL AGGREGATE $ 2.000,000 — GEN'L AGGREGATE LIMIT APPLIES PER: PRODUCTS-COMP/OP AGG $ III x JECOT_ 7 POLICY I El LOC A AUTOMOBILE LIABILITY 72 UEN UM0844 10/1/2003 10/1/2004 COMBINED SINGLE LIMIT $ 1,000,000 X ANY AUTO (Ea accident) — ALL OWNED AUTOS BODILY INJURY $ SCHEDULED AUTOS (Per person) — HIRED AUTOS BODILY INJURY $ ]� NON-OWNED AUTOS (Per accident) PROPERTY DAMAGE $ (Per accident) GARAGE LIABILITY AUTO ONLY-EA ACCIDENT $ ANY AUTO OTHER THAN EA ACC $ AUTO ONLY: AGG $ B EXCESS LIABILITY 72 XHU UM0346 10/1/2003 10/1/2004 EACH OCCURRENCE $ 5.000.000 IOCCUR n CLAIMS MADE AGGREGATE $ 5.000,000 s DEDUCTIBLE $ RETENTION $ C T 5 c WORKERS COMPENSATION AND WLR C4397131-1 1/1/2004 10/1/2004 X TORYLIMITS OTR 11 EMPLOYERS'LIABILITY E.L.EACH ACCIDENT $ 1.000.000 E.L.DISEASE-EA EMPLOYEE $ 1,000,000 E.L.DISEASE-POLICY LIMIT 5 1,000.000 D OTHER 1952583 10/1/2003 10/1/2004 111 Professional/Pollution See Below For Limits E&O Legal Liab DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES/EXCLUSIONS ADDED BY ENDORSEMENT/SPECIAL PROVISIONS LIMITS: $5,000,000 Ea. Cl./$5,000,000 Agg. and $250,000 Retention Ea. Cl. CLAIMS MADE FORM: Maximum for all claims during the policy year. II CERTIFICATE HOLDER ADDITIONAL INSURED;INSURER LETTER: _ CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POUCIES BE CANCELLED BEFORE THE EXPIRATION I DATE THEREOF,THE ISSUING INSURER WILL ENDEAVOR TO MAIL 30 DAYS WRITTEN NOTICE TO THE CERTIFICATE HOLDER NAMED TO THE LEFT,BUT FAILURE TO DO SO SHALL I'•OSE NO OB ATI•N OR LIABILITY OF ANY KIND UPON THE INSURER.ITS AGENTS OR For Insurance Information Purposes Only REP' SENT IVES . AUTHOR 4 • --ESENTATIVE // I ACORD 25-S(7/97) Co11:895515 Tp1:232840 Cert:3948650 ©A,ORD CORPORATION 1988 C I I StateAnont of Qualificarunw 1lnerabilit Assessment Vu y i ' l\CFor Water/Wastewater 1 System RFQ # 0402 i LO '1111":11111,441116; I r `Iti t e� E L . Aar. I :15t#0 E.E.*%..."'' ..-.:1'°'t '' — .-- -. — :-I /1 I g 1 )1' 01101' - The' C i �,��colter of Good r fy��$ C. °RE, 4r.6.iWtii� 4 t JCity 11211 150 N.Lakeshore Dr,(core FL 34761 407.905.3100 COMPANY INFORMATION/SIGNATURE SHEET RFQ#0402 111 FAILURE TO COMPLY WITH THESE RFQ INSTRUCTIONS WILL RESULT IN DISQUALIFICATION OF YOUR QUALIFICATION PACKAGE. PLEASE SIGN BELOW ATTESTING THAT YOU HAVE READ AND UNDERSTAND ALL RFQ INSTRUCTIONS,AND THAT YOU UNDERSTAND THAT THE SUCCESSFUL RESPONDENT WILL BE REQUIRED TO ENTER INTO A LEGALLY BINDING CONTRACT WITH THE CITY OF OCOEE. Diversified Engineering International,Inc. (904)461-6666 COMPANY NAME TELEPHONE(INCLUDE AREA CODE) (904)461-6665 FAX (INCLUDE AREA CODE) tom crdei-inc.com E-MAIL ADDRESS y Signature Thomas C.J.Drygas,President NAME/TITLE(PLEASE PRINT) 5378 Riverview Drive STREET ADDRESS St.Augustine,Florida 32080 CITY STATE ZIP FEDERAL ID#59-2048743 Individual X Corporation Partnership Other(Specify) Sworn to and subscribed before me this 166 day of February_,2004. i UNDA L SPILLING $ Dominion i DD01975 28 Personally Known X or aj Expires 3R7/Z007 Bded through 00.43242541 Florida Notary Assn.,Inc. Produced Identification Notary Public-State of Florida (Type of Identification) County of Flag er \. i _ .ture of Notary 'uS is at- Linda L. Shilling Printed,typed or stamped commissioned name of Notary Public RFQ 0402 C Dim ified F En - ering • r International Incorporated February 17, 2004 Ms. Joyce Tolbert, Buyer Finance Department City of Ocoee 150 North Lakeshore Drive Ocoee, FL 34761 Dear Ms. Tolbert and Selection Committee, Diversified Engineering International, Inc. (D. E. I., Inc.) is pleased to present its qualifications to serve the City of Ocoee in this important support role. D. E. I., Inc. is a full-service environmental engineering and risk management consulting firm headquartered in St. Augustine, Florida. The firm, founded in 1980, brings to the City of Ocoee a specialty in vulnerability assessment, emergency response plans and overall risk management with regard to municipalities. Thomas C. J. Drygas, President, will serve as your Technical Manager. His experience, in excess of 30 years, is relevant to the City of Ocoee in terms of his work at federal, other government facilities and in the private sector. Our work has been judged as timely, thorough, technically sound, and within budget. We also ask that you consider the following: • In the person of Mr. Drygas, we offer D.E.I., Inc.'s most senior engineering professional. • As a Principal of the firm, he can guarantee the appropriate allocation of firm resources as the project demands. • D.E.I., Inc. staff has an average of 30 years experience in all parts of vulnerability assessment, emergency response plans and overall risk management. • We are a national firm that travels as a daily course of action. We are less than two hours from Ocoee and logistics will pose no problems. • D.E.I., Inc. offers a willingness to tailor its project management and administrative methods to those favored by City of Ocoee staff, including real time accounting. We've never overrun a project's funding. 5378 Riverview Drive, St Augustine, Fl 32080-7235 D. E. 1, Inc. C • D.E.I., Inc. has company-wide protocol for the storage and handling of sensitive/confidential information meeting both industry and government security standards. • We are known as a firm with a "can do, get it done" mentality that centers on solutions over cumbersome study and inertia. • D. E. I., Inc. is a Florida Corporation, registered with the Board of Professional Engineers and registered with Dun and Bradstreet. It is registered as a small veteran-owned business with the Department of Defense Central Contractor System. D.E.I., Inc. has responded in the manner prescribed in your RFQ. We feel our recent, relevant and extensive experience, flexibility, knowledge of EPA/OSHA requirements and strong desire to assist the City of Ocoee, make a strong case for D.E.I., Inc.'s selection. Thank you for your consideration and we hope you will look upon the choice of D.E.I., Inc. as a sound business decision on the City of Ocoee's part. Respectively Submitted, !if/ 111). Thomas C. J. Drygas President TCJ D/IIs C 5378 Riverview Drive, St Augustine, Fl 32080-7235 C F ,per Di `• ified Enerin g International Incorporated _, . TABLE OF CONTENTS 1 . Firm Introduction 1 1 . 1 Firm Background 1 .2 Services Offered 2. Related Experience 3. Project Team 3.1 Organizational Chart 1 3.2 Resumes 4. Project Understanding and Approach 5. Conflicts 6. Client References 7. Appendix 7. 1 Insurance 7.2 Certifications I C ,,-.1..., 011 ;;;eir,,,;,,, i,,:,, 0 ia. d I _ , .. .,_. T , ID . ,,,-. 1 e .. '''7447.1.4.' En '........_ is ,.,...„, ering ..: c, ,,,. ":„ ....„*. ...„,.... , ,.... .. • International 1 •...: ..e , Incorporated C C C I C C C , . L ,:i...1:,,,,t,.--, ,,_ l _.F c 1 . Firm Introduction I FIRM BACKGROUND C FIRM NAME: Diversified Engineering International, Inc. FIRM YEARS EXPERIENCE: Firm since 1980, Associates have 30+ yrs experience FIRM CONTACT PERSON: Thomas C. J. Drygas, President FIRM ADDRESS: 5378 Riverview Drive, St. Augustine, FL 32080 FIRM PHONE/FAX: 1 -800-839-8851 , (904) 461 -6666, FAX (904) 461 -6665 FIRM WEB/EMAIL: www.dei-inc.com, tom@dei-inc.com Diversified Engineering International, Inc. (D.E.I., Inc.) provides diverse engineering services to a wide range of public and private sector clients. D.E.I., Inc. has been in continuous operation since 1980. The firm was founded by Thomas C. J. Drygas, President, have who brings 30 years of experience in all phases of environmental, health, safety, process and chemical engineering. TRACK RECORD: D.E.I. Inc.'s engineers ad scientists developed g p a proven track record of accomplishment in the chemical, petroleum, pulp chemical, textile industries and utilities, in addition to serving municipalities such as the cities and counties of Atlantic Beach, Melbourne, Neptune Beach, Collier County, St. Johns County and the City of St. Augustine, Florida; Danville, VA; Fredrick, DE, and Montgomery County, NC. The work for the government clients has been solely in the areas of health, safety and vulnerability assessments. In addition to classical engineering design, D.E.I., Inc. staff provides health, safety and environmental services for EPA's Risk Management Programs (RMP) and OSHA's Process Safety Management (PSM), Vulnerability Assessment (VA) including air, water and operations permitting. Mr. Drygas is one of a very select group nationally who is certified by OSHA's Training Institute in Chemical Process Safety. C C C SCOPE OF SERVICES Air Emissions/Toxics • Strategic Planning • Emissions Elimination or Reduction • Control Systems • Permit Applications and Modifications • Dispersion Modeling Anti-Terrorism • Emergency Response Planning • Vulnerability Assessment • Site Evaluation and Audit • Site Security • Policies and Procedures • Operational Continuity and Back-Up Systems Auditing • General Industry Overview • Construction Site Overview • Critical Infrastructure • Package Preparation Including • DOT • EPCRA • FIFRA • OSHA • RCRA • TSCA • Property Transfer Due Diligence "Phase I" Exposure And Risk Assessment • Anti-Terrorism Protocols • Employee Peak Exposure • Emergency Response (One Plan) • Insurance Coverage Optimization Regulatory Compliance (DOT, EPCRA, FIFRA OSHA, RCRA, TSCA) • Hazardous Analysis • Pre-Startup Safety Review • Site Vulnerability Evaluation RMP/PSM (EPA/OSHA) • Applicability • Contractors and Control of Entry • Compliance Audit • Chemical Process Safety Information • Employee Participation • Hazards Analysis • Hot Work Permit • Incident / Accident • Management of Change 2 C • Management Plan • Mechanical Integrity • Offsite Consequence Analysis • Operating Procedures • Pre-Startup Safety Review • Site Security • Training and Certification • CAA Title I to V • Complete Package Submission • Plan Submittal - Revisions Training Programs (See attached Selected Training Resources and Courses) • Personnel Interactions • Technical Programs (See attached list) • "Train the Trainer" Water and Wastewater Management • Civil Engineering Design • Concurrency Compliance • Master Utility Planning • Monitoring/Sampling Systems • Sanitary Sewer Collection Design • Treatment System Design • Water Distribution Design Vulnerability Assessments / Emergency Response • Industrial Facilities • Power Generation • Water Treatment SELECTED TRAINING RESOURCES AND COURSES DEI conducts interactive training programs for your employees in a wide range 9 of health, environmental and safety areas. Each program is tailored to your specific needs. All classes are video recorded for your record and future use in retraining or initial training of new or reassigned employees. • Auditing Your Site, (Including Vulnerability Assessment) And/Or Your Vendors (DOT, EPA, OSHA). • Breaking Into Chemical Lines • Building Code Construction Certification • Confined Space/Vessel Entry • DOT Hazardous Materials Transportation • Emergency Preparedness/Emergency Alarms-Evacuation (OSHA & EPA) • Fire Safety/Protection/Loss Control • HAZWOPER: Hazardous Material Emergency Response And Waste Operation for OSHA Awareness, Operations, Technician, Incident 3 Commanders • Hazards Operability Risk Assessments • Hot Work Permit • Inter Personnel And Management Skills • LockOut/TagOut • Operating Procedures For Production • Process Hazards Analysis (HazOp) Of Highly Hazardous Chemicals • Process Safety Management for OSHA's Highly Hazardous Chemicals • Respiratory Protection Class Room And Practicalecific device specific) p ) • Right To Know/Hazard Communication- OSHA's Hazardous Chemicals • Risk Management Programs (for EPA Highly Hazardous Chemicals) • Risk Assessment (and Internal Auditing) • RiskmanTM Air Dispersion Modeling And Hazards for EPA RMP • Safe Work Practices and Rules • SARA (EPCRA) Compliance and reporting • "Train The Trainer" Training For All Courses • Work Instructions For Maintenance CERTIFICATION STATUS D. E. I., Inc. is registered as a Veteran-owned Small Business (non-DBE), registered as a Central Contractor with the US Department of Defense, registered by the Florida State Board of Professional Engineers, registered with Dun and Bradstreet. I 4 C BUSINESS ABILITY TO COMPLETE WORK 1. TIME RESOURCES FOR 2004 a. D. E. I., Inc., will complete all current projects by the end of March 2004. 2. MATERIAL RESOURCES FOR 2004 a. D. E. I., Inc., has the following resources available to immediately service The City of Ocoee. i. Engineer services ii. Data Entry Services iii. Technical Editing Services 3. FINANCIAL RESOURCES FOR 2004 a. D. E. I., Inc., has its finances reviewed by an independent financial p service. b. D. E. I., Inc., is financially strong, and capable of fulfilling financial obligations for The City of Ocoee project. C 1 1 C C 5 I 40,14S, Di" if' ed 4rc rn ering ._ International Incorporated .w- 2. Related Experience I RELATED EXPERIENCE: Below is a list of Vulnerability Assessment and Emergency Response Projects conducted by D.E.I., Inc. over the last three years. PROJECT: Vulnerability Assessment/Emergency Response - Water Treatment CLIENT: City of Winter Garden Treatment Plants LOCATION: Winter Garden, Florida (four plant locations) PHONE: 407-656-4100 406-656-1279 CONTACT: Bart Patria, Water Division Superintendent D.E.I., Inc. is currently leading a team for the City of Winter Garden Treatment Plants to develop a Vulnerability Assessment (VA) Report and update/implement a Emergency Response Plan (ERP) for its facilities. This program complies with Presidential Directive 63 and the recently enacted Bioterrorism Act, PL 107-188. The Bioterrorism Act updated the EPA's Clean Water Act requiring a vulnerability assessment and update of the emergency response plan (ERP). The project includes identification of all water sources, and transmission to the four water plants and distribution systems for the City serving 37,000 individuals. The first phase, the Vulnerability Assessment, characterizes the water system including its mission and objective. Next we determined what threats can affect each part of the system. The likelihood or probability of the threat is then assessed. Based on this, we identified and prioritized adverse consequences for each item. In addition, we evaluated the existing countermeasure or deterrents. Finally, we are developing and prioritizing a plan for risk reduction of each element of the water service system including back-up options. The plan will be certified and submitted to the EPA. Following this, the ERP for the Water Management District will incorporate all the results of the Vulnerability Assessment into the ERP. This includes preparedness, response actions and recovery after an event to normal operations plus mitigation for the ongoing security and reliability of the water service. PROJECT: Vulnerability Assessment/Emergency Response for Water Treatment CLIENT: City of St. Augustine Water Treatment Plant LOCATION: St. Augustine, Florida (Two plant locations) PHONE: 904- 825-1044 CONTACT: Tom Wallace, Water Division Superintendent D.E.I., Inc. is currently leading a team for the City of St. Augustine, Water Division, Police and Fire Rescue, which is developing the Vulnerability Assessment, updating and implementing the Emergency Response Plan for the City of St. Augustine Water Division. This program complies with Presidential Directive 63 and the recently enacted Bioterrorism Act, PL 107-188. The 6 Bioterrorism Act updated the EPA's Clean Water Act requiring a vulnerability assessment and update of the emergency response plan (ERP). The project includes identification of all water sources, and transmission to the main water plant and distribution systems for the City serving 46,000 individuals. The first phase, the Vulnerability Assessment, characterizes the water system including its mission and objective. Next we determ fined what threats can affect each part of the system. The likelihood or probability of the threat is then assessed. Based on this, we identified and prioritized adverse consequences for each item. In addition, we evaluated the existing countermeasure or deterrents. Finally, we are developing and prioritizing a plan for risk reduction of each element of the water service system including back-up options. The plan will be certified and submitted to the EPA. Following this, the ERP for the Water Management District will incorporate all the results of the Vulnerability Assessment into the ERP. This includes preparedness, response actions and recovery after an event to normal operations plus mitigation for the ongoing security and reliability of the water service. PROJECT: Vulnerability Assessment/Emergency Response - Water Treatment CLIENT: City of Neptune Beach Water and Wastewater Treatment Plant LOCATION: Neptune Beach, Florida (Two plant locations) PHONE: 904-270-2423 CONTACT: Mark Greenwood, Chief Operator D.E.I., Inc. is currently leading a team for the Neptune Beach Water Division, Police and Fire Rescue, which is developing the Vulnerability Assessment, updating and implementing the ERP for Neptune Beach Water Division. This program complies with Presidential directive 63 and the recently enacted Bioterrorism Act, PL 107-188. The Bioterrorism Act updated the EPA's Clean Water Act requiring a vulnerability assessment and update of the emergency response plan... The project includes identification of all water sources, and transmission to the main water plant and distribution systems for Neptune Beach serving 34,000 individuals. The first phase, the Vulnerability Assessment, characterizes the water system including its mission and objective. Next we determined what threats can affect each part of the system. The likelihood or probability and of the threat is then assessed. Based on this, we identified and prioritized adverse consequences fro each item. In addition, we evaluated the existing countermeasure or deterrents. Finally, we are developing and prioritizing a plan for risk reduction of each element of the water service system including backup options. The plan will be certified and submitted to the EPA. Followi ng this, the ERP for the Water Management District will incorporate all the results of the Vulnerability Assessment into the ERP. This includes preparedness, response actions and recovery after an event to normal operations as well as mitigation for the ongoing security and reliability of the water service. I PROJECT: Process Safety Management, Risk Management Program CLIENT: City of Atlantic Beach Water and Wastewater Treatment Plants LOCATION: Atlantic Beach, Florida (Five plant locations) PHONE: 904-247-5838 CONTACT: Harry McNally, Water Division Director C D.E.I., Inc. completed the development and implementation of the PSM Program for this City's' multiple water and wastewater treatment plants. The submittal of the RMP plan to the EPA was then completed. Three of the City's water treatment plants use chlorine and both of the wastewater plants use chlorine and sulfur dioxide and are subject to both OSHA's and EPA's 112 r standards, PSM and RMP. We upgraded plant policies and operating procedures to comply with each of the comprehensive aspects of OSHA's 29 CFR- 1910.1 1 9 regulations. An inventory protocol was developed which eliminated the need to comply with the PSM requirements for one of the regulated OSHA Highly Hazardous Chemicals. D.E.I., Inc. prepared a hazards analysis and pre-startup safety review of the PSM systems. We prepared, presented and documented training of the operators, maintenance and facility staff (plus contractors) in the PSM procedure implemented. Finally, with PSM in place, we developed the RMP program to include the off-site risk assessment, permit application preparation plus RMP submittal package. The package was submitted to the EPA, and regulations made with Florida DEP, and local LEPC. D.E.I., Inc. modeled the worst case and several alternate release scenarios using ■ RiskManPR and EPA Guidance PROJECT: Process Safety Management, Risk Management Program CLIENT: City of St. Augustine Water and Wastewater Treatment Plant LOCATION: St. Augustine, Florida (Two plant locations) PHONE: 904-825-1044 CONTACT: Tom Wallace, Water Division Superintendent D.E.I., Inc. is currently leading a team, which is developing and implementing a PSM/RMP program. D.E.I., Inc. had completed an audit of the PSM/RMP Program for this City's multiple water and wastewater treatment plants . The EPA-required RMP submittal was completed and accepted by the EPA. We included a vulnerability assessment as part of the project. Once implemented we are expanding the plant program to include chemicals below the EPA threshold, ammonia and sulfur dioxide. In addition, we will also include carbon dioxide and lime. The City's water treatment and the wastewater plants are subject to both OSHA's and EPA's 112 r standards, PSM and RMP. Chlorine is used at both facilities. D.E.I., Inc. is leading a team upgrade plant policies and operating procedures to comply with each of the comprehensive aspects of OSHA's 29 CFR- 1910.1 19 regulations and EPA 40 CFR-68. D.E.I., Inc. prepared, presented and documented the EPA required public meeting for the RMP submittal. 8 PROJECT: Risk Management Services CLIENT: City of Jacksonville Beach, Florida LOCATION: Jacksonville, Florida PHONE: 904-270-1655 CONTACT: Juan San Juan, Risk Coordinator PROJECT: HazMat Training and Risk Management Program Implementation ementation CLIENT: Collier County Water and Wastewater Treatment Plants LOCATION: Naples, Florida PHONE: 239-774-8091 CONTACT: Michael Dock, Safety Manager PROJECT: Process Safety Management (PSM) and Risk Management Program (RMP) Implementation CLIENT: City of Neptune Beach Water and Wastewater Treatment Plant LOCATION: Neptune Beach, Florida (Two plant locations) PHONE: 904-270-2423 CONTACT: Leon Smith, Utility Director PROJECT: Process Safety Management (PSM) and Risk Management Program (RMP) Implementation CLIENT: City of Orange Park Water and Wastewater Treatment Plant LOCATION: Orange Park, Florida PHONE: 904-471 -2161 ext 35 CONTACT: Neil Shrinke, St Johns County Utility Engineer PROJECT: Risk Management Program (RMP) Implementation and Audit CLIENT: SAPPI Fine Paper LOCATION: Muskegon, Michigan PHONE: 231 -755-3761 CONTACT: Tom Porrit, Environmental Engineer PROJECT: Process Safety Management, Risk Management Program CLIENT: City of Melbourne Water Production & Wastewater Treatment LOCATION: Melbourne, Florida (Three plant locations) PHONE: 352-351 -6770 CONTACT: Sonny Sky Hawk, Project Specialist/Director, City of Ocala C 9 PROJECT: Process Safety Management, Risk Management Program CLIENT: City of Frederick LOCATION: Frederick, Maryland PHONE: 304-535-1280 CONTACT: David Simmons, Project Engineer, BRG Inc. PROJECT: Risk Management Program (RMP) CLIENT: Corning Incorporated Telecommunications Products LOCATION: Wilmington, North Carolina CONTACT: Karen Foster, Operations Manager PHONE: 910-395-4968 or 910-395-7287 PROJECT: Process Safety Management (PSM) Program. CLIENT: Sandoz Chemical LOCATION: Martin, South Carolina PHONE: 803-584-4321 CONTACT: Bill Sulzen, Operations Manager (Clarianet Corp.) PROJECT: Risk Reduction and Process Safety Regulatory Compliance CLIENT: Southern Water Treatment LOCATION: Greenville, South Carolina PHONE: 800-873-1 755 CONTACT: Greg Bowers, President PROJECT: Process Safety Management, Risk Management Program CLIENT: Montgomery County Water Treatment Plant (AAETC) LOCATION: Mt. Gilead, North Carolina CONTACT: Dwayne Dusay PHONE: 864-506-1056 PROJECT: Process Safety Management, Engineering, Regulatory Compliance CLIENT: City of Dallas (AAETC) LOCATION: Dallas, South Carolina CONTACT: Dwayne Dusay PHONE: 864-506-1056 PROJECT: Process Safety Management (PSM) Program. CLIENT: Sandoz Chemical LOCATION: Martin, South Carolina PHONE: 803-584-4321 CONTACT: Bill Sulzen, Operations Manager (Clarianet Corp.) io PROJECT: Risk Reduction and Process Safety Regulatory Compliance CLIENT: Southern Water Treatment LOCATION: Greenville, South Carolina CONTACT: Dwayne Dusay PHONE: 864-506-1056 PROJECT: Regulatory ryCompliance for EPA and OSHA CLIENT: American Anglian Environmental Technology LOCATION: Nationwide CONTACT: Dwayne Dusay PHONE: 864-506-1056 C 111 I I C � ... Di . ified E n erIng 1 International Incorporated 3. Project Team c [ , - lip TEAM ORGANIZATION I '., City of Ocoee Vi I . l t I . Project Manager I (COD Thomas CJ. Drygas Technical Editor Data Entry/ QA/QC Administration I Dennis Glavin Linda L Spilling I C Vulnerability Emergency Assessment Response Plan Thomas C. J. Drygas George Hubert, P.E. C C 12 C THOMAS C.J. DRYGAS President/Program Manager Education: • Bachelor of Science (Honors), Chemical Engineering, Newark College of Engineering, 1971 • Graduate Course Work: Environmental Science/Business Administration, University of Delaware Areas of Expertise: Membership: • Environmental Compliance • American Society of Safety Engineers (Chapter Secretary 2001 -current) • Chemical Engineering • Carolina Air Pollution Control Association, past Board of Directors • Process Engineering National Fire Protection As sociation (1999-current) • Health and Safety • St.Johns County, Florida, Local Mitigation Strategy Task Force (1999-current) • OSHA Compliance • Technical Association of the Paper Pulp Industry NFL Chapter (1996-current) • EPA, Compliance, RCRA, TSCA, etc. • Hazardous Waste Treatment • Hazardous Waste Treatment • Solids Handling Professional Training: • Vulnerability Assessment and Emergency Response - Water Security sponsored by the EPA an( Florida DEP. Presented by Florida Rural Water Association (June 2003) and the Water Environmental Federation. • Air Pollution Control Symposiums, (CAPCA spring and fall, 1990-2003) (*Presenter at sessions 1993, 95, 98, 99 and 2000) • Pulp Chemical By-Products Recovery Course (PCA participant and presenter 1997 - 99) • Risk Management Process Safety Management Workshop (TAPPI 1999) (speaker) • HazWoper, 40-hour Technician, and 24 hr. Incident Commander Training (Versar, 1988) (ThermalKEM, 1991 & 92)(annual updates 93 through 2001 including Collier County 2001) • Emergency Mitigation, Duval County Workshop 1999 • Environmental Work Shop (AWANA 1998) • Pine Chemical Association Short Course 1998, 1999 (Presenter and Speaker) • Paper Pulp Mill Workshop in Waste Heat Boiler Systems, (TAPPI 97) • EPA Compliance Workshop Risk Management Program (RMP) Rule (Oct. 1996) • Safety/Health in Chemical Processing (PSM Certifications), (OSHA Institute, Feb. 95) • Paper Pulp Mill Workshop in PSM, Computerized Maintenance Systems (TAPPI 95, 96) • Environmental Auditing Seminar and Workshop (R.M. Hall and D.R. Case, March 1993) • Combustion/Metals Emissions and Control Workshop (EPA & ASME 1991 & 1993) • Models for Management Training (Teleometrics, 1992) • Incineration: Sin or Solution Symposium, Presenter (AWMA, 1990) • International Combustion Conference (UCLA & EPA, 1989) • Air Toxic Workshop (EPA, 1988) • SARA III Fugitive Emissions Workshop (CMA, 1988) • Permitting Hazardous Waste Incinerators Workshop (EPA, 1986) • Hazardous Waste Combustion Sampling and Analysis Workshop (EPA, 1986) 13 C Project Experience (including but not limited to): VULNERABILITY ASSESSMENT/EMERGENCY RESPONSE PLAN Mr. Drygas is currently leading a team for the City of St. Augustine, Water Division, Police and Fire Rescue, which is developing the vulnerability Assessment, updating and implementing the ERP (per Presidential Directive 63, Bioterrorism Act, PL 107-188) The project includes identification of all water sources, and transmission to the main water plant and distribution systems for the City serving 46,000 individuals. The first phase, the Vulnerability Assessment, characterizes the water system including its mission and objective . We determined what threats c affects each part of the system , identified and prioritized adverse consequences for each item. We evaluated the existing countermeasure or deterrents and developed a plan for risk reduction. The plan will be certified and submitted to the EPA. . The Emergency Response Plan will incorporate all the results of the Vulnerability Assessment to include preparedness, response actions and recovery after an event to normal operations plus mitigation for the ongoing security and reliability of the water service. VULNERABILITY ASSESSMENT/EMERGENCY RESPONSE PLAN Mr. Drygas is currently leading a team for the City of Winter Garden, Water Division, Police and Fire Rescue, which is developing the vulnerability Assessment, updating and implementing the ERP (per Presidential Directive 63, Bioterrorism Act, PL 107 -188) The project includes identification of all water sources, and transmission to the main water plant and distribution systems for the City serving 37,000 individuals. The first phase, the Vulnerability Assessment, characterizes the water system including its mission and objective. We determined what threats c affects each part of the system, identified and prioritized adverse consequences for each item. We evaluated the existing countermeasure or deterrents and developed a plan for risk reduction. The plan will be certified and submitted to the EPA. . The Emergency Response Plan will incorporate all the results of the Vulnerability Assessment to include preparedness, response actions and recovery after an event to normal operations plus mitigation for the ongoing security and reliability of the water service PROCESS SAFETY MANAGEMENT AND RISK MANAGEMENT PROGRAM Mr. Drygas led a team to develop and implement a PSM/RMP program for the City of St Augustine, Florida. Mr. Drygas had completed an audit of the PSM/RMP Program for this City's multiple water and wastewater treatment plants. The EPA required RMP submittal was completed and accepted by the EPA. A vulnerability assessment was included as part of the project (water and the wastewater plants are subject to both OSHA's and EPA's 112 r standards, PSM and RMP). Chlorine is used at both facilities. Plant policies and operating procedures were upgraded (per OSHA's 29 CFR- 1910.1 19 regulations and EPA 40 CFR-68). Mr. Drygas prepared, presented and documented the EPA required public meeting for the RMP submittal. VULNERABILITY ASSESSMENT/EMERGENCY RESPONSE PLAN Mr. Drygas is currently leading a team for the Neptune Beach Water Division, Police and Fire Rescue, which is developing the vulnerability Assessment, updating and implementing the ERP for Neptune Beach Water Division. The project includes identification of all water sources, and transmission to the main water plant and distribution systems for Neptune Beach serving 34,000 individuals. The first phase, the Vulnerability Assessment, characterizes the water system including its missi on and objective. We determined what threats c affects each part of the system, identified and prioritized adverse consequences for each item. We evaluated the existing countermeasure or deterrents and developed a plan 14 for risk reduction. The plan will be certified and submitted to the EPA. . The Emergency Response Plan will incorporate all the results of the Vulnerability Assessment to include preparedness, response actions and recovery after an event to normal operations plus mitigation for the ongoing s ecurity and reliability of the water service. RISK MANAGEMENT PROGRAM Mr. Drygas completed the development /implementation of the Risk Management program for the City of Neptune Beach, Florida's water and wastewater treatment plants. All City PSM/RMP safety policies were developed. He led the team that prepared, presented and documented a hazards analysis and pre-startup safety review of the PSM systems. The RMP program included off-site risk assessment, permit application and RMP submittal package. The package was submitted to the EPA, and submissions made with Florida DEP and local LEPC. RISK MANAGEMENT SERVICES Mr. Drygas is leading the establishment of a Jacksonville Beach Citywide Risk Management Program. The program includes review of high exposure and risk for both Citywide as well as five key city departments. The initial evaluation phase includes: Police, Public Works, Water and Wastewater Divisions, Landscaping and Grounds, Electric Department, and Fire/Rescue Department. Potential hazards were identified with recommended corrective actions. Coordinating with the Citywide Safety Council , we have developed citywide policies and procedures for six life-threatening areas. Work and training continues on an Emergency Response Plan. RISK MANAGEMENT PROGRAM Mr. Drygas completed the development and implementation of the Risk Management Program for the City of Atlantic Beach, Florida. The project consisted of five water and wastewater treatment plants. He upgraded plant policies and operating pro cedures to comply with each of the comprehensive aspects of OSHA's 29 CFR-1910.119 and EPA 40 CFR- 68 regulations. He prepared, presented and documented a hazards analysis and pre -startup safety review of the PSM systems. The RMP program included off-site risk assessment, permit application plus RMP submittal package. The package was submitted to the EPA, and regulations made with Florida DEP and local LEPC. PROCESS SAFETY MANAGEMENT AND RISK MANAGEMENT PROGRAM Mr. Drygas completed the development/implem entation of the PSM Program for the City of Orange Park, Florida's multiple water and wastewater treatment plants. The EPA-required RMP submittal was completed/accepted by the EPA (water/wastewater plants subject to OSHA's/EPA's 112 r standards, PSM and RMP. Chlorine is used at both facilities. Plant policies/operating procedures upgraded to comply with OSHA's 29 CFR- 1910.1 19 regulations. An inventory protocol was developed, a hazards analysis and pre-startup safety review conducted for PSM systems and operators trained in the PSM procedure. The RMP program included off-site risk assessment, permit application preparation and RMP submittal package. The package was submitted to the EPA, State of Florida and local LEPC. Mr. Drygas modeled the worst case and several alternate release scenarios using RiskManPRO and EPA guidance. 15 PROCESS SAFETY MANAGEMENT AND RISK MANAGEMENT PROGRAM Mr. Drygas completed the Risk Management/Process Safety Management program implementation for the City of Melbourne, Florid a's three major water and wastewater treatment plants. Mr. Drygas prepared, presented and documented training of the operators, maintenance and facility staff (as well as contractors) in the PSM/RMP procedure. The project included auditing the facility using OSHA's protocol, significantly reducing the number and degree of potential violations. An Accident Prevention Program was developed and the RMP was submitted/accepted by the EPA. CHEMICAL FACILITY PROCESS SAFETY MANAGEMENT PROGRAM Mr. Drygas completed development and implementation of a Process Safety Management program for Sandoz Chemical, South Carolina. Plant policies and operating procedures were updated to comply with OSHA's 29 CFR-1910.119 regulations. An inventory protocol was developed which eliminated the need to comply with PSM requirements for one of the regulated OSHA Highly Hazardous Chemicals. Hazards Analysis/Pre A startup safety reviews of the PSM systems were performed and operators were trained in the PSM procedure implemented. PROCESS SAFETY MANAGEMENT AND RISK MANAGEMENT PROGRAM Mr. Drygas provided compliance assessment support for the City of Frederick, Maryland in determining applicable RMP and PSM requirements for the affected treatment process of their five-treatment plants. After finalizing requirements, Mr. Drygas prepared materials for performing the Hazard Operability Study (HazOp), training the RMP team and executing the on-site compliance assessment. RISK MANAGEMENT PROGRAM (RMP) Mr. Drygas completed development and implementation of a RMP Program for Corning Incorporated Telecommunication Products, Wilmington, Delaware, and a major fiber optics manufacturer. Mr. Drygas audited plant policies and operating procedures to comply with each of the comprehensive aspects of OSHA's 29 CFR- 1910.1 19 regulations. Mr. Drygas conducting an audit of the facility using OSHA's guidelines, prepared off site consequence analysis, the application and submission package, internal RMP documents and trained Corning's scientists to use RiskManPrIQ to maintain their RMP program. PROCESS SAFETY MANAGEMENT AND RISK MANAGEMENT PROGRAM IMPLEMENTATION Mr. Drygas completed the PSM procedures and implemented a PSM Program for the Montgomery County Water Treatment Plant in North Carolina, a major water treatment plant. The RMP was submitted and accepted by the EPA. Mr. Drygas upgraded plant policies and operating procedures to comply with each of the comprehensive aspects of OSHA's 29 CFR- 1910.1 19 regulations. Mr. Drygas prepared a hazards analysis and pre-startup safety review of the PSM systems. Finally, Mr. Drygas prepared, presented and documented training of the operators, maintenance and facility staff (plus contractors) in the PSM procedure implemented. The project included conducting an audit of the facility using OSHA's guidelines. In addition, Mr. Drygas' team guided the client through the audit significantly reducing both the number and degree of potential violations cited by the auditor. Work was 16 completed on the EPA's RMP program including worst and alternate case release impacts. REGULATORY COMPLIANCE AND ENGINEERING AUDIT Mr. Drygas led a team of engineers and designers providing compliance and engineering services for the Town of Stanley, North Carolina, at its water treatment facility. An audit of the two sites was conducted. Mr. Drygas developed a protocol to eliminate the facility from the requirements of Process Safety Management by reduction of the plant inventory of chlorine to below the threshold limits of 1 ,500 poun ds. The scope of work included engineering review and process safety management using an OSHA audit. REGULATORY COMPLIANCE FOR EPA AND OSHA Mr. Drygas led a team of engineers, operators and designers in providing guidance for the American Anglian Environmental Corporation's municipal wastewater and water treatment facilities nationwide. The EPA required RMP was submitted and accepted by the EPA. Mr. Drygas is presently serving a group of seven facilities. There are nearly 1 ,125 facilities to still come under the operations design and program upgrades. Key elements include lift pump stations, piping and treatment. In addition, environmental health and safety related to regulatory requirements, including OSHA and EPA Process Safety Risk Management Progra m requirements for chlorine, sulfur dioxide, and other highly hazardous chemicals (HHC) will be serviced by Mr. Drygas. I I 17 JERZY Z. HUBERT, P.E., CBO Senior Engineer " Education: 1 • Master of Science, Civil Engineering, Kracow University, Poland, 1973 Specialized Experience: • Structural Engineering • Construction Inspection • Storm water Management • Permitting • Building Inspection Membership: • Registered Engineer: FL, GA, SC and VA • Certified Building Official (CBO) • National Society of Professional Engineers • American Society of Civil Engineers • Council of American Building Officials • Precast / Prestressed Concrete Institute Training: • Numerous seminars and workshops pertaining to Storm-water Management System Permitting Project Experience: Recently Mr. Hubert was responsible for review and permitting of plans and specifications for remediation systems for petroleum contaminated soil and groundwater (site clean up). He also designed aboveground PST (Petroleum Storage Tank) systems facilities. He is intimately familiar with federal regulatory requirements as well as state and local regulations. Mr. Hubert managed a project involving major grade separation interchange south of the St. Johns River consisting of eleven main structures (new and widening) with retaining walls and associated roadway. Variety of structure types: reinforced concrete decks and piers steel beams and plate girders, prestressed concrete girders and pile foundation complex vertical and horizontal geometry and maintenance of traffic. 18 SUMMARY OF QUALIFICATIONS: • Civil Engineering - Site Planning and Design, Feasibility Studies, Land Development Design, and Permitting, Storm Water Management System Design and Permitting, Utilities (water and sewer), Design and Permitting, Construction Management and Inspection, Quality Assurance. • Structural - Building Design and Inspection, Bridge and Culvert Design and Inspection, Retaining Wall Design and Inspection, Failure Analysis of Metal, Concrete, Masonry, and Wood Structures, Fire Resistance Design and Assessment, Structural Evaluation, Load Rating of Existing Structures. • Transportation - High and Low Volume Roadway Design, Pavement Design and Inspection, Resurfacing, Restoration and Rehabilitation of Streets and Highways, Review of Right-of- Way Acquisition, Safety Modifications and Improvements. Building Code Compliance, Fire Code Compliance - Plans Examination, Construction Inspection, Code Compliance Assessment of Existing Buildings, Structures and Facilities, Americans with Disabilities Act Compliance Assessment I I I I I 19 DENNIS T. GLAVIN Public Participation/Community Relations Mr. Glavin brings 22 years experience in architecture and engineering in business development, public participation and associated management duties. Mr. Glavin is responsible for working closely with governmental entities (counties, school boards, etc.) in assisting them in educating the public at regular public meetings such as county commission, town council and the like. He is adept at conceptualizing and delivering formal presentations to public groups regarding project status. He is also responsible for the quality control checking of all major reports generated by D.E.I., Inc. EDUCATION: • Bachelor of Arts,Journalism and American Studies, 1979, University of South Florida. • Post Graduate Studies in Business Administration. AREAS OF EXPERTISE: • Technical Editing • Public Participation • Community Relations/Involvement • Management Consulting • Report Preparation • Proposal/Grant Preparation CONTINUING EDUCATION: C • TREED Short Course on Environmental Site Assessments, Sept. 1988, University of Florida • "Fundamentals of Groundwater Contamination", Geraghty & Miller, 1988, Washington, DC • "Persuasive Communications", Dennis Miller, May 1991 , Chicago, IL. • "Writing Winning Proposals", Shipley Assoc.June, 1994, Morganville NJ. CERTIFICATIONS AND PROFESSIONAL MEMBERSHIPS • Florida Bar Association-Affiliate, Environmental and Land Use Law Section • Society for Marketing Professional Services (SMPS) • Society of American Military Engineers (SAME) • Florida Public Relations Association (FPRA) I 20 I . ified Di y , ..,,,.. �' .„:.,,.. E .,,,,,i 4 n,,„.„..„t, . ., .,,,,.._-.. a ri ng I ,,,,,. ,..,,,...,,,,,,..,..„Ite. international I „:.__. _ _ .„1 r Incorporated I I I I _„ I _... .,.......„.. _ _ ,. . ..__ .:- „,..„..„.„, „.„.„.. ,,.. . ,_ _ _, . ..„...t...: „.•_..r., 4. Project Understanding and Approach TECHNICAL APPROACH AND PROJECT UNDERSTANDING BACKGROUND D. E. I., Inc. engineers and scientists have designed, developed and worked with vulnerability assessments and emergency response plans for over 30 years. We have worked with municipal, industrial and federal entities in development of programs that meet ISO 9001 criteria. Most recently, we began vulnerability assessments and upgrade of the emergency response plans for 11 municipal water treatment facilities. These projects follow the Presidential Directive 63 and Bioterrorism Act, PL 107-88, which updates the EPA's Clean Air Act requiring a vulnerability assessment and update of the emergency response plan. Our expertise over the past 30 plus years has been in response to acts of terrorism, bomb threats, vandalism, as well as other man-made threats, natural disasters, normal operations failures and human errors. Two federal programs that address the human health, environmental and like impacts are OSHA's Process Safety Management Program (PSM) (Note, municipal governments in Florida are not subject to OSHA regulation however, these regulations are the basic guide for safe operations.) and EPA's Risk Management Program (RMP) implemented in Florida by the Department of Community Affairs. To date we have developed PSM and/or RMP programs for over 42 individual facilities (28 were municipal water treatment plants). These programs address over 14 specific areas including: auditing of the program, site security, hazards assessment, process hazards analysis, management systems and most critically include the emergency response plan. The emergency response plan addresses each of these areas for highly hazardous chemicals used at a plant such as ammonia, carbon disulfide, chlorine, propane, sulfur dioxide, turpentine and many other chemicals. We have also worked with numerous clients on their facility emergency response plans plus those for entire communities including the Incident Command System for Police, Fire, Utilities and all functions within the municipality. The recent Bioterrorism Act expands the scope of the vulnerability assessment for critical infrastructure, especially water treatment facilities. Thus, the same functions we have practiced for over 12 years under OSHA PSM and five years for RMP guidelines have been expanded to include not only highly hazardous chemicals at a water treatment plant, but also the water sources and delivery system to the plant as well as the distribution systems from the treatment plant to the end user, be it indiv idual home, industrial use or utilities such as fire service, etc. (Note Congress is in the process of expanding this to include wastewater plants). We can address the wastewater system simultaneously or following the water system program. Note simultaneous evaluation will reduce resource investment. We have worked with all types of water treatment plant chlorination systems 21 from bleach to chlorine dioxide and elemental chlorine in 150 lb cylinders to one-ton containers and even 90 ton rail cars. Based on your request for qualifications and our knowledge of hundreds of facilities, we believe you will be able to make significant improvements to site security. Based on our understanding, you are ahead of the curve on starting your risk reduction and site security for your production wells, water plant and distribution facilities. Your Plant's operational condition demonstrates you will easily meet the requirements, as well as the intent of PL-107-88. We are confident we will help you accomplish this project meeting or exceeding all regulatory requirements and deadlines. All work will meet the State of Florida, St. John's River Water Management District and Ocoee County code regulations and laws. We recommend the City use the Vulnerability Self-Assessment Tool (VSAT) for the assessment. The EPA contracted with the Water Environment Federation (WEF) to develop and implement use of the VSAT program for medium and small water and wastewater utilities. Our recommendation to use VAST is based on the following significant advantages of this program • It was developed with EPA approval for both water and wastewater facilities and is currently being improved and updated with EPA funding. • VSAT is easy to use as it follows a very logical, graphical format that is a stepped progression to enter assets, threats, countermeasures and then conduct an assessment, improve it, and track it. • The City staff can update the program easily for future system expansion or improvements. • The program conducts all the needed evaluations and tracks vulnerability reduction for a given asset in an easy to manage and document format. • VSAT is very powerful and can even be used to evaluate the cost of one improvement and its benefits versus an alternate improvement • VSAT generates a detailed draft report which meets all EPA criteria. The report has to be edited and reviewed for accuracy and then submittal to the EPA • VSAT was designed for use with medium (over 50,000) and small (fewer than 50,000) customers water and/or wastewater utilities. We, at the City's direction , can use similar VA programs as RAM-W, etc. The choice of a program can be finalized by the City during the beginning of the project. D. E. I., Inc. understands the critical nature of an emergency response plan, 22 security and vulnerability as well as comprehensive chemical and safety evaluations of water treatment facilities. Our understanding is based on years of experience in all of these areas. D. E. I., Inc. has been providing EPA-required Risk Management Program (RMP) and like OSHA Process Safety Management (PSM) services to the water and wastewater industry for most of our history. Our team leader, Tom Drygas, is one of a select few who is certified by OSHA in all aspects pf PSM and RMP protocols including audits. All procedures we have developed meet ISO 9001 format criteria. This includes all the elements of site security essential to meet the water industry's needs. We have direct experience with physical threats, including bomb and biological contamination. Our overall programs include both site security, process access/egress security and the related protocols needed to ensure these are implemented and are successful. Associated protocols include auditing of chemical handling and safety programs, process operations, hazards analysis and operability studies, emergency planning and response; as well as training and certification of employees. Not only do we have extensive working knowledge in these areas, we are also expert in hazardous materials, hazardous waste and operations to remediate any issues. Our staff has designed and trained emergency response teams for HazMat response per OSHA and EPA requirements meeting all NFPA and related guidance from awareness to operations, technician and incident commander level of competence. SUMMARY OF THE SCOPE OF WORK AND PROJECT APPROACH Based on our discussions with you and your staff, we will develop this scope of work and options to address the City of Ocoee's "Vulnerability Assessment and Emergency Response Plan". The approach uses eleven main tasks or distinct steps and is as follows: 1 . Front End Scope Development 2. Kick-Off Meeting and VA plus ERP definition and activities 3. Develop and input data for VA into the VSAT or like City approved program 4. Conduct data review meeting to confirm approach and data entered 5. Conduct VA with City VA Team led by D. E. I., Inc. with City Water, Fire/Rescue, Computer, SCADA and Police Departments 6. Develop a draft and finalized VA Report 7. Ensure the City transmits VA Report and Certification to the EPA following secure protocol 8. Develop a draft Emergency Response Plan to reflect the VA results and 23 recommendations 9. Conduct an Emergency Response Plan review/edit meeting with the VA Team 10. Ensure the City submits a Certification to the EPA (within six months of the VA submittal) that the ERP was upgraded to reflect the VA results 11 . Wrap-up and transition to institutionalizing the vulnerability/safety process improvements DETAILED DISCUSSION OF THE SCOPE OF WORK AND PROJECT APPROACH L FRONT END SCOPE DEVELOPMENT/PRE-SITE VISIT TASKS This is an evaluation, definition and scheduling section. D. E. I., Inc. will evaluate the current status of the City of Ocoee's water operations to include: obtaining and evaluating of current data and documents, process analysis, document review of your current policies and procedures and security systems organization needs, scope definition, assignment and project scheduling. The actual documents, equipment and operations for your water and wastewater system will be evaluated. Availability of both documents and certain City of Ocoee staff members is critical to ensure rapid and thorough completion of the Scope Development. D. E. I., Inc. is prepared to start this phase at the City's earliest convenience. Subtasks in this section include: 1 .1 . Coordinate data and document needs, logistics and schedule with the City of Ocoee project team leader/supervisor. 1 .2. Developand sendpre-visit schedule to the Cityof Ocoee water treatment plant (WTP). Send copy of schedule and needs list. 1 .3. Review the City of Ocoee WTP and WWTP VA data and ERP documents to streamline and focus VA and ERP. 1 .4. Develop draft outline of the VSAT program from the data received and streamline. Focus on new VA and ERP chemical safety on-site tasks. 1 .5. Schedule a one-day site visit. 1 .6. Meet with key City staff members to review and outline their program, confirm the schedule and lead into the kick-off meeting of the VA Team. 2. KICK OFF MEETING TASKS VA AND ERP ACTIVITIES 24 D.E.I., Inc. will conduct a kickoff meeting with the City's VA team. In this meeting, we will establish the program to develop the Vulnerability Assessment and Emergency Response Plan. We recommend the City include the following staff positions to ensure a well-rounded program: o Team Leader/Facilitator (staffed by D. E. I., Inc.) o Utility Director or Representative o Water Division Supervisor o Cross Connection Control Supervisor (Distribution) o Water Plant Operator o Engineer involved in Water Plant Design, Distribution, etc. o Chief Operator, Wastewater Plant o IT computer staff for computer network security or o Instrument/SCADA staff for computer security o Police Department representative, for security o Fire/Rescue Department representative for emergency response o Other staff the City requires such as: • Human Resources Director • Secretary for Team (can be one of the above or provided by D. E. I., Inc.) Below are the specific subtasks for this portion of the project. 2.1 . Conduct a preliminary meeting with the City of Ocoee WTP management, VA Team and staff. • Train the VA Team members in the EPA requirements, current natural, manmade including terrorist threats and how the VSAT program will be used to evaluate and generate the VA report. • Define scope of project and task assignments including information regarding security for the project. (D. E. I., Inc. has a security protocol including secure computer and file system for all sensitive projects such as this one). 2.2. Conduct a review of all documents and requirements needed to develop the VA and ERP. 2.3. Conduct a tour and audit of wells, treatment and distribution operations with the VA Team of the WTP and WWTP for the City 25 I of Ocoee. • Define the boundaries of your water collection, treatment and distribution system. This includes all current and near future production wells, pumping and transfer systems, treatment plant operations storage, filtration, disinfection/chlorination addition, ground storage and finally, the distribution system including pumping and storage to the service areas within and outside City limits. • Define like boundaries for wastewater systems. 2.4. Interview staff to ensure we understand the operations, maintenance, emergency response and command staffing and organization. 2.5. Make a gap evaluation to identify missing or needed information for the VA and ERP. 2.6. Complete a draft VA and ERP findings, issues and recommendation report with data on hand. 2.7. Conduct meeting closing to summarize the draft VA and ERP as well as report findings with the City of Ocoee VA Team. o Set timeline goals schedule for project milestones and completion. o Determine which level of evaluation and threats are best for the City to use in conducting the VSAT Vulnerability Assessment. We have reviewed your equipment data and conducted initial assessments. 3. DEVELOP AND INPUT DATA INTO VSAT Based on the VA Teams direction, we will use the Vulnerability Self Assessment Tool (VSAT) or like program. We know that the VSAT program is easy to use and very versatile. D. E. I., Inc. will modify the basic VSAT Program to the City's needs for both water and wastewater including: tailor the asset list, vulnerabilities used and counter-measures for each facility or asset. 3.1 . Obtain and input all data for all water sources, pumps, transmission lines and tanks etc. into VSAT. 3.2. Obtain and input all data for water treatment facilities, storage, 26 I chemicals, buildings, etc. 3.3. Obtain and input all data for Water SCADA and/or other control communication systems. 3.4. Obtain and input all data for water distribution systems to end users including storage, pumps, pipes etc. 3.5. Obtain and input key information/documents for critical data to the water wells, SCADA, treatment and distribution systems, etc. 3.6. Obtain and input key data for Water Utility Administration and support items of City. 3.7. Obtain and input key data for water distribution system customers such as hospitals, armed services, critical facilities, etc. 3.8. Replicate all data inputs for the wastewater collection and discharge system. 3.9. Update VA data set based on edits, additions and corrections from VA Team 4. CONDUCT REVIEW MEETING WITH WATER PLANT STAFF TO CONFIRM VSAT DATA ENTRY IS ACCURATE 4.1 . Generate and review each water and wastewater data set with VA Team during site visit meetings to ensure it is accurate. 5. CONDUCT VA WITH TEAM This will be a workshop/meeting of the VA Team. This phase is facilitating your VA team in performing the vulnerability assessment and an improvement assessment, the heart of the project. This is done with our project manager/facilitator conducting the assessment once the initial data is inputted into the sys tern. Your VA Team then makes the final determinations for each element, existing counter- measure, and probable vulnerability and ranks this. This phase has seven areas used in the evaluation including: • Conduct VSAT training review for team. • Characterize the system including mission and objective statements. • Select identified malevolent acts (we have some listed for your 27 VSAT already). • Assess likelihood of these acts (What is the probability?). • ID and prioritize the adverse consequences of these acts. • Evaluation of existing countermeasures. • Develop prioritized plan for risk reduction/security/improved operability. (What added countermeasures will reduce risk?) We are expert in each phase of the assessment process. Moreover, the D. E. I., Inc. staff work with local, state and federal authorities in the vulnerability process and will ensure the best method of performing the VSAT assessment is used to meet City of Ocoee's water system needs. Below are the tasks involved in the assessment: 6. DEVELOP THE VA REPORT 6.1 . Develop draft of Vulnerability Assessment Report and submit to your VA Team for edits, etc. 6.2. Incorporate the City of Ocoee team edits, additions, modifications, etc., into the VA, data and VA Report. Upon receipt of the edits, we will incorporate these in the VA Report. 6.3. Transmit final VA Report, two hard and one electronic version to the City of Ocoee VA Team. 7. TRANSMIT VA REPORT TO THE EPA USING SECURE PROTOCOL Once the vulnerability assessment is complete, we will ensure the City has the proper protocol to deliver the report to the EPA. This will follow EPA security guidelines including the prescribed letter of certification required by the regulation. 8. DEVELOP DRAFT ERP TO REFLECT THE VA REPORT FINDINGS Once the vulnerability assessment is complete, we will begin the inclusion of the vulnerability assessment information into the water plant utilities new Emergency Response Plan (ERP). We will use the City's current ERP as a starting point. We will have provided a detailed review of the ERP in the front-end scope development phase and are aware of the needed upgrades throughout the entire vulnerability assessment process. The final ERP will be a disaster-specific document (i.e. terrorist bomb threat, etc.) applicable to natural or man-made threats. The ERP will be 28 integrated with the County and State plan requirements. 8.1 . Draft Emergency Response Plan using VA Report Findings etc. 8.2. Transmit Draft ERP to key water plant staff for editing 8.3. Revise ERP based on key staff input. 9. CONDUCT EMERGENCY RESPONSE PLAN MEETING WITH VA TEAM 9.1 . Meet with VA Team in a workshop to review and revise the ERP. This will ensure concurrence in one session by water plant, police, fire/rescue, hazmat response and other parties. 9.2. Incorporate the City of Ocoee VA Team's edits, additions, modifications, etc. into ERP. 9.3. Transmit final ERP, two hard copies and one electronic version to the City of Ocoee WTP VA Team. 10. SUBMIT EMERGENCY RESPONSE PLAN CERTIFICATION TO THE EPA Once the Emergency Response Plan has been approved by the City, we will ensure the City submits the standard certification of the completed form recommended by the ERP to the EPA as required. It is not necessary to submit the ERP itself to the EPA . 10.1 . Certify ERP and submit certification alone to EPA via secure protocol. 11. WRAP-UP AND POST GRANT TRANSITION: This section is needed to ensure completion of all tasks, providing the City with both hard and electronic copies of all training materials. Also, we will conduct a closing meeting and evaluation summing up the entire program and providing recommendations and direction for ongoing improvements needed to institutionalize Emergency Response, Chemical Safety and Crisis Management in the City. 12. OPTION TO DEVELOP TOTALLY NEW EMERGENCY MANAGEMENT PROGRAM TO MEET VA AND RMP NEEDS We will develop a new ERP instead of upgrading the existing ERP for the water and wastewater facilities that meets all of the regulatory requirements. First, D. E. I., Inc. will provide the City with a general ERP that fits the City protocol. This w ill then be revised and updated 29 C by the City VA Team as part of Section 8. We will ensure the ERP is concise, accurate, easy to use and meets all the regulatory requirements of EPA and guidance of OSHA ISO 9001 , as well as the NFPA requirements. Finally, we ensure the ERP meets new Department of Homeland Security advisory system as well as the current activation levels such as EMCON 1 through 5. The ERP will include sections on • Preparedness • Response action to take to address each emergency • Recovery to return the system to normal operation • Mitigation, which is an ongoing process to reduce or eliminate the impact of emergencies Below are the specific tasks for this Option. 12.1 Generate generic Plan for VA team to evaluate See item 8 above and added this to 8.1 . 12.2 Increase meeting time with VA Team by four hours to review each aspect of the plan. 12.3 Submit second draft of changes to plan to meet VA Team and City staff input. Because this will be an entirely new ERP, we expect it will take a second revision to ensure it is accurate and meets all of the City's needs. I I C C 30 COMPLIMENTARY SERVICES AVAILABLE TO THE CITY OF OCOEE Below are other services available to help the City of Ocoee implement and upgrade their entire water and wastewater programs. These are optional and available based on the City of Ocoee's needs. Training D. E. I., Inc. can provide training to the City for the normal ERP and Vulnerability Assessment program elements. This would include training sessions for key staff and personnel on both areas. RMP Program Update Re-submittal We can help the water and/or wastewater plants make changes to the site related to the RMP and PSM programs. The RMP will have to be updated in changes to the process safety information, operating procedures, mechanical integrity procedures, as well as follow the management of change, training and all the other related policies the plant currently has in place for its PSM/RMP programs. All of this is mandated and has to be re-submitted to the EPA once every five years. (Most facility's resubmit their RMP Plan to the EPA in June of 2004 unless they had submitted an RMP after that date. ) Computer Network Security Cyber and computer security from natural and man-made acts is a key part of your VA, countermeasures and recovery program. D. E. I., Inc. experts can help you: o Evaluate your current system/network 0 Evaluate your current SCADA interface, etc. 0 Develop a cost efficient system to ensure your network computers are secure, replicated and recoverable. C 31 rim rem rom rum PRI MI WM PM PM MI PPS PPM PPM PPS MI MI POI roe PM Proposed Schedule March April May June July 1 . Front End Scope [' 2. Kickoff Meeting, VA t\--' and ERP 3. Develop/Input Data to VSAT �reCentero GoodLip� 4. Confirm Data --0 T' 5. Conduct VA with • Team, draft City Hall 150 N.LiIccshoreorc Dr,Ocoee FL 34761 6. Draft, Edit & / '�"► 407"905.3100 Finalize VA Report 7. Transmit VA /\ 6/30 is VA deadline Report to EPA 8. Develop ERP /�► 9. Review, Edit ERP with VA Team 10. Submit ERP KEY 9/30 is ERP Certification to EPA El start deadline 1 1 Wrap-up & Start Dependent p- on Previous —asks /\ Transition => Duration of—ask Finish Task ■ Finish Sectio, Diified �• En ering ` ) International Incorporated IDI . ified t En' ' s , ering International r�r 1 Incorporated ti iv • 5. Conflicts I I CONFLICTS I ANY POTENTIAL CONFLICTS OF INTEREST No conflicts of interest exist in any way in working with the City of Ocoee. ANY POTENTIAL SCHEDULING CONFLICTS D. E. I, Inc. has an ample workload, but can meet or exceed any schedule that assists the City in meeting its regulatory deadlines, thus no scheduling conflicts exist. C I C I I I C C 33 '* Di ; ified En �� e r i n 444, international Incorporated <tO 6. Client References Clients References PROJECTS: Vulnerability Assessment / Emergency Response Clients: CLIENT: City of St. Augustine Water Treatment Plant, FL (two plants) Tom Wallace, Water Division Superintendent 904-825-1044 CLIENT: City of Neptune Beach, FL (two plants), Mark Greenwood, 904-270-2423 CLIENT: City of Winter Garden, FL (four plants), Bart Patria, 407-656-4100 PROJECT: HazMat Training and Risk Management Program Implementation CLIENT: Collier County Water and Wastewater Treatment Plants , Naples, FL Michael Dock, Safety Manager, 239-774-8091 PROJECT: Risk Management Services CLIENT: City of Jacksonville Beach, Florida, ■� Juan San Juan, Risk Coordinator 904-270-1655 C PROJECTS: Process Safety-Risk Management Program Implementation CLIENT: City of St. Augustine Water-Wastewater Plant, Florida (two plants) Tom Wallace, Water Superintendent 904- 825-1044 CLIENT: City of Atlantic Beach, FL (five plants) Harry McNally, 904-247-5838 CLIENT: City of Neptune Beach, FL (Two plants) Leon Smith, 904-270-2423 CLIENT: City of Orange Park, FL, Neil Shrinke, 904-471 -2161 ext 35 CLIENT: City of Melbourne FL (three plants), Sonny Sky Hawk, 352-351 -6770 CLIENT: City of Frederick, MD, David Simmons, BRG Inc., 304-535-1280 CLIENT: Corning Telecommunications, NC, Karen Foster 910-395-4968 CLIENT: Sandoz Chemical, SC, Bill Sulzen, 803-584-4321 CLIENT: Montgomery County, NC, Dwayne Dusay, 864-506-1056 CLIENT: Jefferson Smurfit, Fernandina Beach, FL, Todd Hunt, 904- 32-1965 34 C ixS'4�e �tl Di . ified •1 : En • � , e ri n g = International Incorporated C 7. Appendix MI ME PM , f' ., 4 ,^ -';':410°.°14'"9" � nv 7 j��?�''r+---- ': /t- Wit( "' ` ' _ r //.r",` S-,,�� /rrT/lf "r q :-.-*....��.. ...f, $ 1,0'h� ✓IGS;';:, fit �,v.� 51,.';,,,, :,-7t�va ,,,,"`� "j a ' (..;,----- r.'" ',,,;'::'-'--;(\`-''';;;--:;: ; : ,,.�,' f, i , z (, �s � rtce° �. �A� �rnrO�i'''� iA �� $`�`i —� � �"„4� �r� �a� rvC v,r S-'f .5��. , �E,.,_,,,4.„,','1�..T. , ,Iii. ,,,, �" i�j i�. III ,p ,,, ', � alt,. '11 ' 7'SC' �7; IAI fiXt � y;�'�'k r ��� �� "„ ,..„ 4„,,,,, ,, ,1t � :�... </ I I -rF II '+ r-� �I I �`, 1^ Xf" � ,V'ff r'"�' � � . � ,,, //„ f,�, ,, /f� :f4V 4/1,-,, t�,V it,,, ; i f I.. i� if. , iV ,f -.' '' -I/ ri 1 1 „�,�. ,u . � ,✓ , ,. R 1Y i✓{{ttHf�'.I 4"‘'1'..,,,___._ ft�. , I �'ra t,', * ; �r ' 0) ' ' -\— <4 {';-' '1 ,.,”...,,...;,_ii: • "u‘a , mo ,,,,k ,,,, ,,, :,,,,,,‘, ,,,„, ,,c,,,,),,, . ......44, ' State ilf . _A _, „.. , , tatenf !Lnr .,, _ . , _ •„.. ,_.•,(i • ., „ , . .rizer cf frofssional gugittens ,:',.;,,',,1,-,. ,...___:, , ,,,,rs,_, ,. J v • trJ1y " .. �"� (-: ��, �% Diversified Engineering International, Incorporate . f gi cake". / , j�' a y'9 -17i8J ��' / 9 4 �r 4 ��Alia 4^ rc 'eh/ .ti7,' a;; .CERTIFICATE OF AUTHORIZATION NUMBER:00007826- AUDR NO.: 0 - 102442 ::,r,i'''''''..,.),:____'!›,)-:,‘, . i EXPIRATION: FEB 28, 2005 \),./-':.,,,-?'1-1''''''',,-,,,''''''',)''' __,_11----- �'6„/'''';'''' , �' DISPLAY AS REQUIRED BYLAW 1.. \:,, -,.. '-'„I'L:4C.-1-' a r r e n ..,rn,,,,nr.,ry ,mr,,,a �- � _ - liVn!F,rti'r 1�� . .n ` . :, hi 17 Q�{Imp • . 1 - z `,r 4,,,,, w igt.A . ... v., fi �i „., fi �i. ._ fi �i�' .: - �i i"�' F ,� � ��� t ' ,L, 11,t,J:,,,' ,LC4t' % 'Al#<,,,;,,,,,,,,,,.;.1.11. , ..2.., t.N.....4.4",j.. Itt, l,„,,,,,, .:.. ., ,N,r,1,,,,,,',2.i.,2111,.._.7 ';tAy 1‹..1_i,,.,,11,, '>,.....f...,.. 1",)04.....4.r; e.-. .._.‘-'''t'AN.... ''-'14-''.1_...,Z1.-j''' V li J r \1IIr\vr\0I!\U✓11UIr\l�!vV!VV!' ..\�r\ r!1VCLv!`iVov1v111 _1vr`W!tiV! �)r11iJr\We\WdG1 !1111/r1vl\kit!tiv1116J!11U .`,/• oo00000cov� '000'o' o�'o'ooC-C'o'oxoo'®moo(oi�o'c (' r;iiN/�1%r4l%, 1%1( 4ro.% (0\'cr(eCi'li,11%r(o1%iocriir(*T-ddiVc-X1 %.7/ 1r(CCr/ % )1%r1�IF /RJ/ial/l' O(11\ e, {il. esv, =f` G I % 015 lc), -, — liA, t C .e.,_ .- ..- 0 r OD %v..,t“, r ._- — ...1-- ribii, 1 AC . Jw��• _. ,,.- .... .., .--„,,-. . . SOC G ,0, \ ! GR Erpartmrni of 'tatr Oc to, yCi< :0 �G - I certify from the records of this office that DIVERSIFIED ENGINEERING yob I (ID INTERNATIONAL, INCORPORATED is a corporation organized under the r� �� laws of the State of Florida, filed on November 17, 1980 . t,e) -,- The document number of this corporation is F06872. � r < 41.1 , -,- = I further certify that said corporation has paid all fees due this office through SOC C December 31, 2001, that its most recent annual report/uniform business report _, I -.-.\--..- was filed on April 30, 2001, and its status is active. -4 CC z) :C,: I further certify that said corporation has not filed Articles of Dissolution. 7eC 1 =r \o! �J� -.., _ �.0 J� =r sC I As. � �€' - IIN i <� • O=/ Given under my hand and the _r IGreat Seal of the State of Florida \j ;.__' at Tallahassee the Capitol this the Eighth day of May, 2001\ . 4,-_-) ..„- ...L;.,',1,1--,7,--,,_ . -_, X._xliristegarnS 0 lc� .� �,,� ` TEtatl erine Parris sv, "..)C -. CR2E022 (1-99) Qcretarg of„State �� 1/=,'", Ir\16/1'4r\`110r\I ir\I r\l.lr\ r • \tip•\•)!v)Yv J rz !vl v \�/ Irrry r\41 1�� (r^ kI1.(!rv ! I!\ \i'r\I)r\ !\•1,r\ r!v // (.�1\1'.1 1111R /11•,,,,RI`,ii,....��.A/11 (1)'..,,ii- -x111\-i1111'C'r4,..../11'.rl11R r111h...r.,r1lilt., 11R-r(11\-r/t1Crl.Ih.i/11...!111Rr(I1R711\+1J'/11.7'.,.-.r(1•,`.-!'.,N!'.'% ACORD CERTIFICATE OF LIABILITY INSURANCE CLP DATE 8022 02-10-2004 PRODUCER THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION CAMERON M HARRIS & CO/PHS ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE 270314 P: ( 866)467-8730 F: (877)538-8526 ALTERRTHEHCOVERAGEFICATE AFFORDEDES BYNTHE POPOLICIES BELOW. T. O. BOX 29611 CHARLOTTE NC 28229 INSURERS AFFORDING COVERAGE INSURED INSURER A.Hartford Fire Ins Co DIVERSIFIED ENGINEERING INTERNATIONAL, INSURER B. INC. INSURER Co 5378 RIVERVIEW DR INSURER D. SAINT AUGUSTINE FL 32 080 INSURER E. COVERAGES THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDINC ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUM. POLICIES. AGGREGATE LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. NEN TYPE OP INSURANCE POLICY NUMBER POLICY EFFECTIVE POLICY ENPIRATIOM DATE IMS/DD/YYI DATE 1MM/DD/YYf LIMITS GENERAL LIABILITY EACH OCCURRENCE $1,000, 000 A COMMERCIAL GENERAL LIABILITY 22 SBA EQ6462 11/14/03 11/14/04 FIRE DAMAGE (Any one rir.6 3 0 0,0 0 0 CLAIMS MADE n OCCUR MED ERP (Any one person) $10, 000 X Business Liab PERSONAL c ADV INJURY 61,000, 000 GENERAL AGGREGATE $2,000, 000 GEN'L AGGREGATE LIMIT APPLIES PER. PRODUCTS - CORD?/OP AGG $2,000, 000 POLICY rim 1 T 1 LOC AUTOMOBILE LIABILITY A ANY AUTO 22 SBA EQ6462 11/14/03 11/14/04 (Ea(Ea LIMIT $1,000, 000) ALL OWNED AUTOS BODILY INJURY 6 SCHEDULED AUTOS (Per person) X HIRED AUTOS X BODILY INJURY 6 NON-OWNED AUTOS (Per accident) PROPERTY DAMAGE (Per accident) GARAGE LIABILITY .._-- AUTO ONLY - EA ACCIDENT $ ANY AUTO OTHER THAN EA ACC 6 AUTO ONLY. ASG 6 EXCESS LIABILITY EACH OCCURRENCE $5, 000, 000 XJ OCCUR ❑CLAIMS MADE 22 SBA EQ6462 11/14/03 11/14/04 AGGREGATE 65,000, 000 6 DEDUCTIBLE 6 X RETENTION $10, 000 NURSERS COMPENSATION AND (TORY LIMITSI OEA ENPIAYERS' LIABILITY E.L. EACH ACCIDENT 6 E.L. DISEASE - EA EMPLOYES E.L. DISEASE - POLICY LIMIT OTHER ESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLEB/EXCLUSICeE ADDED BY ;'NDORSEMENT/SPECIAL PROVISIONS hose usual to the Insured' s Operations . ERTIFICATE HOLDER ■ADDITIONAL INSURED; INSURER :UTTER. _ CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, THE ISSUING INSURER WILL ENDEAVOR TO MAIL 30 DAYS WRITTEN NOTICE (10 DAYS FOR NON-PAYMENT) TO THE CERTIFICATE ity of Ocoee HOLDER NAMED TO THE LEFT, BUT FAILURE TO DO SO SHALL IMPOSE NO 50 N.Lake Shore Dr. OBLIGATION OR LIABILITY OF ANY RIND UPON THE INSURER, ITS AGENTS 01 +coee, FL 34761 REPRESENTATIVss. A THORISED REPRESENTA CORD 25-S (7/97) 0 ACORD CORPORATION 1988 MI MI PO MI MI MI Mil MI MI rm M PM MI MI M CentraC Contractor Registration Department of Defense Information S st �p y an Diversified Engineering International 5378 Riverview Drive St Augustine, Florida 32080 Registered as a Small Veteran Owned Business Central Contractor Registration # DUNS 025981239 TPIN 96064076 www.ccr.dlis.dla.mil, 1 -888-227-2423 0 Q U A L I F ICA T ION P ACK AGE for providing services to prepare a: Water/Wastewater ,...,.. _ pr System Vulnerability . ..:„ ,: :, ,., . ,.., ,, ,. Assessment ,, ..., r L i Fir C�je(-Alice"-of Good L_„� 1 ” -- �P Submitted to: (?0 ^ oillii* --- ____ _.. . , E rPB Water Submitted by: A Division of Parsons Bnnckcrho/I Quade&Douglas,Inc. Soo 1 4. Parsons 100 East Pine Street Brinkerhoff Suite 500 — _ Orlando, Florida 3280 407-587-7800 Fax:407-587-7960 nsr;. February 19, 2004 Joyce Tolbert, Buyer Office of the Buyer Finance Department City of Ocoee 150 North Lakeshore Drive Ocoee, Florida 34761 SUBJECT: Letter of Transmittal for Qualification Package for Providing Services to Prepare a Water and Wastewater System Vulnerability Assessment (RFQ 04-02) Dear Ms. Tolbert: Parsons Brinckerhoff Quade & Douglas, Inc. (PB) is pleased to submit the attached qualification package to the City of Ocoee for providing water and wastewater system vulnerability assessment (VA) services. We are very interested in performing these services for the City and have assembled a team (the PB Team) to provide the City with exceptional qualifications. The PB Team consists of the following companies: • PB: Since being founded in 1885, PB has provided a broad range of engineering services to clients worldwide. Since that time, PB has grown to approximately 10,000 employees in 200 offices. In its role as the prime consultant, PB will be in charge of managing its subcontractors and will act as the City's primary point of contact for all issues related to this project. Roberto Denis, P.E. with PB will act as the project manager and assure that the City of Ocoee is provided an unparalleled level of service. • ABS Consulting: ABS Consulting is the largest risk consulting engineering company in the United States. The firm has offices in 32 countries, including offices in numerous major U.S. cities. It employs over 1,100 people globally, 700 of whom provide risk consulting services, including counter-terrorism and security vulnerability services. ABS is one of only 17 companies that have `train the trainer' licensed instructors in the RAM-W methodology, the most accepted methodology for conducting water and wastewater security vulnerability assessments. • Donald Roecker, P.E.: PB has decided to include Don Roecker on its team. Don Roecker is a special funding consultant who will be available to assist the City with obtaining funding for water and wastewater projects and vulnerability assessments. In the past 24 years, Mr. Roecker has secured over $1.35 billion in funding for more than 200 communities across the United States. • B-Secure, Inc.: B-Secure, Inc., an Orange County and State of Florida certified Minority Business Enterprise (MBE) will assist with critical review of the VA and assist with recommendations for security upgrades to the City's infrastructure. _ — Ms. Joyce Tolbert !RR February 19, 2004 Page 2 of 2 The PB Team has developed a proven approach for conducting water and wastewater VAs. The approach, which has been implemented for dozens of systems, has resulted in reduced client costs and expedited delivery of final VAs. If selected, the PB Team will be ready to start the VA process immediately based on our detailed approach documented in Section 4 of the attached qualification package. In summary, there are several important reasons why selection of the PB Team is in the best interest of the City of Ocoee. 1. The PB Team has conducted dozens of VAs and emergency response plans (ERPs) for water and wastewater systems throughout the United States which have been accepted by the EPA; 2. The PB Team will provide the City of Ocoee a dedicated and local primary contact to assure that the City's expectations related to this effort are exceeded; 3. The PB Team has developed a streamlined methodology for completion of VAs and ERPs that results in reduced client cost and assures acceptance by the EPA; 4. The PB Team includes a qualified MBE security firm to provide critical review of the VA and ERP and to propose cost-effective solutions for the City to upgrade its security, if required; 5. The PB Team proposes to assist the City with identifying funding for completion of future VAs or ERPs and for construction or purchase of any security upgrades that may be identified by the VAs; and 6. The PB Team's proposal related to this effort includes several factors important to a small to medium-sized utility like the City of Ocoee. These include securing funding, if available, for identified upgrades and future VAs; proposing cost-effective security solutions if they are found to be required; and providing a dedicated contact to the PB Team. We look forward to working with the City of Ocoee on this project. If you have any questions on our submittal, please feel free to contact me directly at 407-587-7835. Sincerely, /2d6-4/ Roberto Denis, P.E. Lead Engineer Attachments (1 original, 5 copies, and 1 electronic copy) Over a Century of Engineering Excellence SECTION 1 — INTRODUCTION TO THE COMPANY Parsons Brinckerhoff Quade & Douglas, Inc Founded in 1885, Parsons Brinckerhoff Quade & Douglas, Inc. (PB) is one of the oldest continually operating engineering and employee-owned consulting firms in the United States. With over 200 offices around the world and a staff of nearly 10,000 PB brings to the Cit' professional, technical, management and administrative personnel, of Ocoee a// the PB has remained consistently within the top five percent of the strength and Engineering News-Record's (ENR) listing of leading architectural experience gained and engineering firms in the United States. In fact, the most recent from I/9 years of ENR listing of the Top 500 firms ranked PB as the 11th largest working on projects engineering design firm in the nation. in the United States and throughout the As a licensed professional engineering business in the State of Florida and with a Florida staff of more than 500 personnel in 15 offices, PB has become one of the largest and most qualified engineering and construction management firms in Florida. PB's knowledge of Florida, the interaction between surface and groundwater movement, natural and cultural resources, and governmental policies and procedures are the result of decades of successful work in this state. PB brings to the City of Ocoee all the strength and experience gained from 119 years of working on projects in the United States and throughout the world. The PB Team's services will be primarily supported from its Orlando office. ABS Consulting Group, Inc. (ABS Consulting) PB has selected ABS Consulting to assist with the requested services related to preparation of a water and wastewater system security vulnerability assessment. ABS Consulting is recognized worldwide for providing natural and man-made security risk management and engineering services. The firm was recognized as the top Property Loss Control Specialists by Business Insurance Magazine for 2003. ABS Consulting has a history of successful ABS Consulting is work in vulnerability and risk assessments for multi-purpose public the largest risk utilities. They have an in-depth understanding of security system consulting design, installation and monitoring for water supply, treatment, engineering transmission, storage and distribution systems. They have company in the experience in analyzing security system threats and physical United States. vulnerabilities of facilities. ABS Consulting is one of only 17 companies that have `train the trainer' licensed instructors in the Sandia RAM-W methodology, the most accepted methodology for The Parsons Brinckerhoff Team 1-I Section 1 —Introduction to the Company conducting water and wastewater security vulnerability assessments. ABS Consulting is the largest risk consulting engineering company in the United States. The firm has offices in 32 countries, including offices in numerous major U.S. cities. It employs over 1,100 people globally, 700 of whom provide risk consulting services, including counter-terrorism and security vulnerability services. They have quantified risks posed to facilities and developed recommendations and cost estimates for specific improvements to reduce risks to levels mandated by Federal vulnerability assessment requirements, in conjunction with the desires of each agency. The company has more than a 20-year history of successful risk management services. They have completed more than 20 RAM-WSM, VSATTM, Tier I and Tier II analyses for water utilities throughout the United States. This history gives them unparalleled familiarity with security products and systems, and technical and construction issues. The PB Team With PB as the prime consulting firm and ABS Consulting as our major subconsultant, the PB Team offers the City unequalled experience with risk management and vulnerability assessments. PB and ABS Consulting have a history of successfully working together on water and wastewater security vulnerability assessments. PB and ABS worked on the Jasmine Lake Utility Vulnerability Assessment Project in Port Richey, Florida and the Kennsington Park Utility and Tri-Par Utility VA Projects in Both PB and ABS Sarasota, Florida. These projects encompassed water Consulting are ISO supply/production, storage, treatment and distribution facilities. 900/ certified firths The projects also included the update of existing emergency for the pelf-orntuncc' response plans. of risk m anagement services. Both PB and ABS Consulting are ISO 9001 certified firms for the performance of risk management services. This certification, which involves regular auditing by Underwriter's Laboratory (UL), provides assurance that the services provided to the City will meet applicable requirements. This certification also adds value to our services through standardized quality management procedures to ensure client satisfaction and bring the job in on time and within budget. In addition to PB and ABS Consulting, the PB Team includes Donald Roecker, a special funding consultant who will be The Parsons Brinc kerhoft Tenn 1-2 Sec tion 1 —Introch(c'tiol! to the ('owa n I I available to assist the City with obtaining funding for water and wastewater projects and vulnerability assessments. B-Secure, Inc., an Orange County and State of Florida certified Minority Business Enterprise (MBE), will assist with critical review of the VA and with recommendations for security upgrades to the City's 1 infrastructure and provide cost estimates for recommended security upgrades. The PB Team is summarized in Table 1-1. 1 fable 1-1: PB Team Summary Parsons Name Brinckerhoff AS Donald F. Consulting B-Secure, Inc. Quade & Roecker, P.E. Douglas, Inc. Group, Inc. Role Prime Subconsultant Subconsultant MBE Subconsultant IOrganization Risk Engineering Firm Assessment Funding Consultant Security Firm Type Firm 100 E. Pine St., 310 S. Main St., 1206 W. Central Address Suite 500 Suite 300 N6471 Oak Nob Blvd. Orlando,FL 1 Orlando, FL 32801 Salt Lake City, Plymouth, WI 53073 32805 UT 84101 Years in 119 Years 22 Years 12 Years 7 Years Business • Primary Support Orlando, Florida Salt Lake City, Plymouth, Orlando, Florida Office Utah Wisconsin Location I I I I I I IThe Purson, Brinc kcrhuft /ruin I-3 Section / -lntroc/in lion to the Conr/wm SECTION 2 — RELATED EXPERIENCE PB Team Requested Experience The PB Team has over 20ears of nationwide experience in Y P vulnerability assessments and emergency response plans. Included in that experience are three Florida projects that Parsons Brinckerhoff and ABS Consulting have successfully worked on together within the past 3 years. They include: Jasmine Lake Utility (AquaSource)—Vulnerability Assessment and Emergency Response Plan, Port Richey, FL Kennsington Park Utility (AquaSource)—Vulnerability Assessment and Emergency Response Plan, Sarasota, FL Tri-Par Utility (AquaSource) — Vulnerability Assessment and Emergency Response Plan, Sarasota, FL The following sections include detailed descriptions of the three projects listed above as well as a partial list of other vulnerability assessments and emergency response plans conducted by the PB Team throughout the United States. PB Team Requested Project Descriptions Jasmine Lake Utility (AquaSource)—Vulnerability Assessment and Emergency Response Plan, Port Richey, FL Project Owner: This project is a Vulnerability Assessment (VA) of the private AquaSource h water system serving the Jasmine Lake development using RAM- 1743 NE 17 Road WsM methodology. The project is currently ongoing with Ocala, FL 34470 AquaSource through their Jasmine Lake Utility. The vulnerability assessment includes water supply/production, storage, treatment Mike Fitzgerald and distribution facilities for a population of approximately 5,500. Florida Area The emergency response plan will be updated at the completion of Manager this VA and a meeting will be held to validate and test the resulting (352) 732-6027 updated plan with the local emergency planning committee. The Pal sons Brtne kerhof/ Team 2-I Section 2 —Rehired Experience I I Kennsington Park Utility (AuaSource)—Vulnerability Assessment and Emergency Response Plan,Sarasota, FL Project Owner: AquaSource This project is a Vulnerability Assessment of AquaSource's private I 1743 NE 17`h Road water system serving the Kennsington Park Utility (KPU) water Ocala, FL 34470 system using RAM-WsM methodology. The project is currently ongoing with AquaSource through their KPU Utility. The I Mike Fitzgerald vulnerability assessment includes water supply/interconnections Florida Area and distribution facilities for a population of approximately 8,400. Manager The emergency response plan will be updated at the completion of (352) 732-6027 this VA and a meeting will be held to validate and test the resulting updated plan with the local emergency planning committee. I Tri-Par Utility (AquaSource)—Vulnerability Assessment and Emergency Response Plan,Sarasota, FL Project Owner: I AquaSource This project is aVulnerability Assessment of AquaSource's private 1743 NE 17th Road water system serving the Tri-Par Utility water system using RAM- Ocala, FL 34470 WSM methodology. The project is currently ongoing with I AquaSource through their Tri-Par Utility. The vulnerability Mike Fitzgerald assessment includes water supply/interconnections and distribution Florida Area facilities for a population of approximately 7,500. The emergency I Manager response plan will be updated at the completion of this VA and a (352) 732-6027 meeting will be held to validate and test the resulting updated plan with the local emergency planning committee. Other PB Team Experience I In addition to our Florida experience, the PB Team also has extensive nationwide experience performing dozens of water and wastewater system VAs. With our Florida and nationwide I experience, the PB Team brings the City an unparalleled depth of experience. A very brief summary of some of our nationwide experience is provided below. Upon request, we would be happy to Iprovide you more information about these VAs and ERPs. Z N u) 2 ~ cc ce CIO W Z V) W (1) ti a-wLI w w Qa J CC) Z M J 0p 3 . =a a aF F w CLIENT/PROJECT 0 > a U cc I City of Louisville,CO RAM-W/VA/ERP 2004 X X X X X X Humble City,TX RAM-W/VA/ERP 2004 X X X X X X ECO Resources,TX RAM-W/VA/ERP 2004 X X X X X X I City of Buena Park,CA RAM-W/VA/ERP 2004 X X X X X X City of Lompoc,CA RAM-WNSAT VA 2004 X X X X X X Confidential Client,RAM-W/Multi-Hazard Risk Assessment 2003 X X X X X X X Jordan Valley Water Cony Dist.-RAM-W Assessment 2003 X X X X X X IKing County,WA.-Sewer Vulnerability Assessment 2002 X X The Pursnriti Brinr1 rho/f Trcnn 2-2 Section 2- Related Experience SECTION 3— PROJECT TEAM The PB Team PB has assembled a team (PB Team) of highly skilled and experienced consultants for the City. The PB Team includes Parsons Brinckerhoff, ABS Consulting, Donald Roecker (Special Funding Consultant) and B-Secure, Inc (MBE Firm) as presented in Figure 3-1. The PB Team has the qualifications to provide water and wastewater system vulnerability assessments, to provide security vulnerability assessments for other critical facilities, and to assist the City with finding local, state, and Federal funding for conducting these assessments. As the prime consultant for these services, PB brings the City nearly two decades of local water project experience. Our experience with utility operations and water resources engineering provides the City assurance that this project will be completed properly and on time. In its role as prime consultant, PB will be managing the project, conducting client/consultant coordination and providing water resources knowledge and experience to the team. As PB's major subconsultant, ABS Consulting will be providing their extensive knowledge and experience in security vulnerability assessments for both water and infrastructure projects and emergency response plans. Donald Roecker, our special funding consultant, will be available to assist the City with obtaining funding for water and wastewater projects and vulnerability assessments. B-Secure, Inc., an Orange County and State of Florida certified Minority Business Enterprise (MBE) will assist with critical review of the VA and assist with recommendations for security upgrades to the City's infrastructure. David Maclntyre, P.E. (PB) As Principal-in-Charge for this project, David Maclntyre will be responsible for assuring the City that the PB Team provides the City with the resources needed to complete the project. Mr. Maclntyre is a water resources engineer with a broad-based background in hydrology, contaminant transport, hydrogeology and computer modeling of groundwater and surface water systems. He is the program leader for PB's groundwater management and reclaimed water specialty groups, and is a senior technical specialist in desalination, reuse of reclaimed water, hydrogeology, The Par.sons Bun(kea/oft Tc unr 3-1 Sutton 3—Project Team groundwater modeling, aquifermanagement, and assessment of groundwater/surface water interactions. Roberto (Rob) Denis, P.E. (PB) As Project Manager, Rob Denis will be the City's primary contact for execution of this work. Mr. Denis is a water resources engineer with broad-based experience in water supply and water resources engineering, including design, permitting, construction services, and studies. His major work experience includes water resources planning, aquifer storage and recovery (ASR) well projects, water quality evaluations, large permitting assistance projects, groundwater and surface water modeling, water resource investigations, and pipeline design projects. Bryon Elwell, P.E. (ABS Consulting) Bryon Elwell, Regional Water and Wastewater Manager, is a licensed Sandia RAM-W instructor who has been responsible for the training of over 200 professionals. He will be a liaison to PB to assure ABS Consulting performs its portion of the project. He brings extensive experience in civil and environmental engineering with emphasis on performing vulnerability assessments, emergency response plans, planning, design and construction of municipal water and wastewater systems. Donald Roecker, P.E. (Special Funding Consultant) We have included Donald Roecker on the PB Team to serve as our special funding consultant. If the City desires, Mr. Roecker will work on the City's behalf to secure funding for the security vulnerability assessments or water/wastewater facility upgrades that may be identified as a result of these evaluations. In the past 24 years, Mr. Roecker has secured over$1.35 billion in funding for more than 200 communities across the United States. William (Bill) Conlon, P.E. (PB) Bill Conlon with PB will be responsible for providing technical guidance to the PB Team. He is experienced in all areas of water and wastewater management, operations, and design. He also has experience in management and operations of municipal and investor owned water, wastewater and gas utilities. Mr. Conlon is currently working on 3 vulnerability assessments within Florida. 7/u Pal nuke,huff 7cunt 3-_' Section 3—Project Teuni Glenn Nestel (PB) Glenn Nestel with PB Consult, a subsidiary of PB, will provide QA/QC guidance to the PB Team. In addition to his experience as part of the team that developed the VSATTM, he has extensive experience in strategic planning, post-merger integration, organizational development, change management, benchmarking studies, work process re-engineering, asset management and security/business continuity planning. Figure 3-1: The PB Team Organizational Chart The PB Team City of Ocoee Roberto Denis, P.E. David MacIntyre, P.E. Project Manager—PB Principal-in-Charge—PB Bryon Elwell, P.E. Glenn Nestel ABS Consulting QA/QC—PB William Conlon, P.E., DEE Don Roecker, P.E. Technical Advisor—PB Special Funding Consultant B-Secure, Inc. (VIBE Sub) Resumes for our key project staff follow. The Pa)rson s Brine kei haft Tenn 3-3 Section 3 —Project Team DAVID F. NIACINTYRE, P.E. Vice President Practice Area Leader, Groundwater Resources Practice Area Leader, Water Reuse Years of Experience 21 (13 with PB; 8 with others) Education M.E., Environmental Engineering, 1986, University of Florida M.A., Civil Engineering, 1983, University of Cambridge (England) B.A., Civil Engineering, 1979, University of Cambridge (England) Professional Affiliations National Society of Professional Engineers/Florida Engineering Society National Ground Water Association (formerly NWWA); Water Environment Federation/Florida Water Environment Association Professional Registrations Professional Engineer, Florida, Registration No. 41984, 1989 Key Qualifications David Maclntyre is a water resources engineer with a broad-based background in hydrology, contaminant transport, hydrogeology and computer modeling of groundwater and surface water systems. He is the program leader of Parsons Brinckerhoff's groundwater management and reclaimed water specialty groups, and is a senior technical specialist in desalination, reuse of reclaimed water, hydrogeology, groundwater modeling, aquifer management, and assessment of groundwater/surface water interactions. A brief summary of his project experience is given below. Project Experience • Orange County Utilities, Florida, 2003 — present: Expansion of Orange County's reclaimed water system for their West Service Area. PB is providing final design and permitting services for a 1.2- mgd expansion of the County's reclaimed water management system. The expansion facilities consist of a 0.4-mgd rapid infiltration basin system, and a 0.8-mgd wetland system that provides final polishing of the reclaimed water before discharging it to Lake Cora Lee. Lake Cora Lee is a hydrologically isolated lake, and reclaimed water discharged to it will recharge to the Floridan aquifer. • Orange County Utilities, Florida, 2002 — present: Water supply planning and permitting for expansion of Orange County's South Service Area (SSA) wellfields. Services include steady-state and transient groundwater flow modeling and saltwater intrusion modeling in support of a water use permit application to the SFWMD. Orange County's SSA covers approximately 49 square miles in south central Orange County and is currently served by five existing water supply facilities permitted at 15.6 mgd AADF. By 2025, demand in the SSA is projected to increase to 30.31 mgd. The Parsons Brinckerlioff Team 3-4 Section 3 - Project Team David F. Maclntyre, P.E. • Orange County Utilities, Florida, 2002 — present: Aquifer Recharge Enhancement Study. County- wide study to assess the feasibility of increasing safe yield of the Floridan aquifer system by increasing recharge to the Floridan aquifer using reclaimed water, stormwater and/or surface water. • Orange County Utilities and Public Works, Florida, 2002-present: Orange County Integrated Water Resources Project, a multi-year continuing services contract involving the study, planning, design, permitting, bidding, construction administration and Capital Improvement Program project management of water supply, reclaimed water, and stormwater projects and facilities. The goal of the project is to develop an integrated system-wide approach to prioritizing and solving the future water resources challenges facing Orange County. Dual clients for this project include the Orange County Utilities Department and Orange County Public Works Department. The strategic planning and implementation of integrated projects and solutions will allow the County's groundwater, surface water, reclaimed water, and stormwater resources to be used in the most effective and beneficial manner, while developing sustainable sources of water for public supply and protecting the environment. • Reedy Creek Improvement District, Florida, 2000-present: Wastewater treatment plant and effluent disposal system rerating study. PB Water is providing reuse and groundwater planning services to demonstrate sufficient reclaimed water irrigation and rapid infiltration basin capacity to support rerating of the wastewater treatment plant from 15 to 28 mgd. • City of Orlando and Orange County Public Utilities, Florida, 1991-present: Three successive five- year contracts for water resources services for operation of the Water Conserv II reuse facilities. These facilities currently use approximately 30 mgd of reclaimed water for citrus irrigation and aquifer recharge through rapid infiltration basins. PB services have included interpretation of quarterly groundwater quality sampling; assessment of observed regional groundwater and surface water responses over an area of 300 square miles, design of expansion rapid infiltration basin sites, development of a customized operational database; revision of the operating model for rapid infiltration basins; recommendations on optimizing system operations; drilling supervision of four 16-inch water supply wells; a design/build assignment for fast-track (10 weeks) EPC design, permitting and construction of two 16-inch water supply wells with SCADA controls, a booster pump station, and a distribution piping manifold; and strategic planning and site assessment for system expansion. • Brazos River Authority, Texas, 2002-2003: Development of a Conceptual Water Supply Master Plan for Williamson County, Texas. Tasks included review of previous reports on potential water supply projects developed for the Brazos River Authority, review of the draft Central Carrizo-Wilcox Aquifer (CWA) Groundwater Availability Model (GAM) developed for the Texas Water Development Board (TWDB), and review of various water supply contracts. Based on assessment of these information sources, PB prepared a conceptual water supply master plan for the Brazos River Authority to serve future demands in Williamson County. The plan addressed sequencing of candidate water supply projects including surface water, groundwater and reclaimed water (direct and indirect reuse) projects from 2003 to the year 2050. 1 he Parsons Brrnekerhnf f Team 3-5 Se(tam 3—Pi ojec t Team ROBERTO (ROB) DENIS, P.E. Lead Engineer Years of Experience 8 (2 with PB; 6 with others) Education M.E., Civil Engineering, 1996, University of Florida B.S.C.E., Civil Engineering, 1994, University of Florida Professional Affiliations National Ground Water Association Professional Registrations Professional Engineer, Florida, Registration No. 54650, 1999 Key Qualifications Rob Denis is a water resources engineer with broad-based experience in water supply and water resources engineering, including design, permitting, construction services, and studies. His major work experience includes water resources planning, several aquifer storage and recovery (ASR) well projects, several water quality evaluations, large permitting assistance projects, groundwater and surface water modeling, water resource investigations, and pipeline design projects. A selection of some of these projects is provided below. Permitting Assistance/Pipelines • Orange County Consumptive Use Permit (CUP) Modification, Orange County Utilities, Florida, 2003. Project manager and engineer of record for the modification of Orange County Utilities (OCU) St. Johns River Water Management District (SJRWMD) CUP to extend the expiration date from 2020 to 2023 and significantly increase the allocation from 47 MGD to 61 MGD. • Park Manor Waterworks Consumptive Use Permit Modification, Orange County Utilities, Florida, 2002. Project manager and engineer of record for the modification of Orange County Utilities (OCU) County-wide Consumptive Use Permit (CUP) to include the Park Manor Waterworks, which was acquired by OCU. The CUP allocation for the Park Manor Waterworks was extended an additional 14 years as part of the modification. • Master Water Plan Army Corps of Engineers Permitting, Tampa Bay Water, Florida, 1997-1999: Project engineer for the preparation of application packages for Army Corps of Engineers (ACOE) Dredge and Fill Permits for Tampa Bay Water's Master Water Plan Projects. These projects involve several miles of large diameter pipeline (up to 84 inches in diameter), pump stations, and intake structures. The ACOE permit coordination is being performed by one consultant to speed this critical path task. This task involves coordination with multiple consultants on several projects to produce comprehensive permit submittals. It also involved coordination with the regulatory agencies involved in the process. The Parsons Brine/seri/off Team 3-6 Section 3—Project Team Roberto Denis, P.E. • Brandon Urban Dispersed Wells Project, Tampa Bay Water, Florida, 1998-2000: Project engineer for the design and permitting of the Brandon Urban Dispersed Wells Project for Tampa Bay Water. The project involved the construction of approximately 70,000 feet of ductile iron pipe between 8 and 36 inches in diameter. The project also involved the construction of four new groundwater wells and the design and construction of five new well houses and associated instrumentation. • Brandon Urban Dispersed Wells Water Use Permit Arbitration, Tampa Bay Water, Florida, 1997- 1998: Project engineer for the arbitration between Tampa Bay Water and the Southwest Florida Water Management District (SWFWMD) which resulted in the SWFWMD issuing a water use permit with a quantity acceptable to both parties. Publications • Denis, R.E., Maclntyre, D.F., and Teegarden, R.D., 2003, Development of an Aquifer Recharge Enhancement Plan for Orange County, Florida, Florida Water Resources Journal, October 2003, p 14-17. • Denis, R.E., Maclntyre, D.F., and Teegarden, R.D., 2003, Development of an Aquifer Recharge Enhancement Plan for Orange County, Florida, Proceedings, AWWA, FWEA & FWPCOA 78th Annual Florida Water Resources Conference, Tampa, Florida, May 4-7, 2003. • Motz, L. H. and Denis, R. E., 2000, Discussion of "Post Audit of a Numerical Prediction of Wellfield Drawdown in a Semiconfined Aquifer System"; Journal of Ground Water, v.38, no. 1, January-February. • Denis, R.E., Abbott, M.J., and Jorat, S., 1999, Water Quality Evaluation to Protect the Long-Term Viability of a Wellfield in the Tampa Bay Area, presented at the National Groundwater Association Southeast Focus Conference, Tampa, Florida. • Denis, R. E. and Motz, L. H., 1998, Drawdowns in Coupled Aquifers With Confining Unit Storage and ET Reduction; Journal of Ground Water, v. 36, no. 2, March-April. • Motz, L. H. and Denis, R. E., 1997, Sensitivity of Aquifer Drawdowns Due to Pumping Impacts; presented at the American Institute of Hydrology Advances in Ground-water Hydrology Conference, Tampa, Florida. • Motz, L. H. and Denis, R. E., 1997, Comparison of Analytical Solutions for One- and Two-Layer Aquifers; presented at American Society of Civil Engineers Conference Groundwater: An Endangered Resource, San Francisco, California. • Denis, R. E., 1996, Simulation of Groundwater Levels at the Cypress Creek Wellfield, Pasco County, Florida Using an Analytical Wellfield Model; Master's Thesis, University of Florida, 411 pp. • Denis, R. E. and Motz, L. H., 1995, Transient and Steady-State Drawdowns in Two Coupled Aquifers Separated by a Confining Unit With Storage; presented at American Geophysical Union 1995 Fall Meeting, San Francisco, California. The Pat sons Brim kc Molt Team 3-7 Section 3 —Project Team BRYON O. ELWELL, P.E. (ABS Consulting) Regional Water/Wastewater Manager PROFESSIONAL HISTORY ABSG Consulting Inc., Salt Lake City, Utah, 2003 —Present Michael Baker Jr., Inc, Salt Lake City, Utah, 1999 —2003 Forsgren Associates, Inc., Salt Lake City Utah 1992— 1999 State of Utah, Department of Environmental Quality, DERR 1991 — 1992 State of Utah, Department of Environmental Quality, DWQ 1983 — 1991 PROFESSIONAL EXPERIENCE Mr. Elwell is the Regional Water/Wastewater Manager for ABS Consulting. He has over 21 years of experience in civil and environmental engineering with emphasis on performing vulnerability assessments, planning, design and construction of municipal water and wastewater systems. Major project roles have included project manager and project engineer in the planning, assessment, evaluation, design, construction, and operation of various wastewater treatment plants, sanitary sewer collection systems and interceptors, wastewater pumping facilities and disposal systems, and water supply, transmission and distribution systems, for many different communities throughout the United Sates. This experience is both as a State Regulator and a private Consultant. Mr. Elwell is also a Senior Security Engineer specializing in water/wastewater system security, vulnerability assessments, emergency operations planning, and training and related exercises. Mr. Elwell is also a licensed instructor for the Sandia RAM-WSM Water System Risk Assessment Methodology. Mr. Elwell has also received training in the use of the water/wastewater Vulnerability Self Assessment Tool (VSAT) and is currently working on a project that will input the results of a RAM-WsM VA into the VSAT Tool. SELECTED EXPERIENCE WATER AND WASTEWATER SECURITY VULNERABILITY ASSESSMENTS, EMERGENCY OPERATIONS PLANNING, AND TRAINING &EXERCISE PROJECTS Jasmine Lake Utility (AquaSource)—Vulnerability Assessment of Private Water System,Port Richey, FL Project Manager for Vulnerability Assessment (VA) of private water system serving the Jasmine Lake development using RAM-WSM methodology. The project is currently ongoing with AquaSource through their Jasmine Lake Utility. The vulnerability assessment includes water supply/production, storage, treatment and distribution facilities for a population of approximately 5,500. The emergency response plan will be updated at the completion of this VA and a meeting will be held to validate and test the resulting updated plan with the local emergency planning committee. Kennsington Park Utility (AquaSource)—Vulnerability Assessment of Private Water System, Sarasota, FL The Parsons Bc Inc kerhof f Team 3-8 Sec tion 3-Project Team Project Manager for Vulnerability Assessment (VA) of AquaSources' private water system serving the Kennsington Park Utility (KPU) water system using RAM-WsM methodology. The project is currently ongoing with AquaSource through their KPU Utility. The vulnerability assessment includes water supply/interconnections and distribution facilities for a population of approximately 8,400. The emergency response plan will be updated at the completion of this VA and a meeting will be held to validate and test the resulting updated plan with the local emergency planning committee. Tri-Par Utility (AquaSource) —Vulnerability Assessment of Private Water System,Sarasota, FL Project Manager for Vulnerability Assessment (VA) of AquaSources' private water system serving the Tri-Par Utility water system using RAM-WsM methodology. The project is currently ongoing with AquaSource through their Tri-Par Utility. The vulnerability assessment includes water supply/interconnections and distribution facilities for a population of approximately 7,500. The emergency response plan will be updated at the completion of this VA and a meeting will be held to validate and test the resulting updated plan with the local emergency planning committee. City of Lompoc—Vulnerability Assessment of Municipal Water Systems,Lompoc, CA Project Manager for Vulnerability Assessment (VA) of municipal water system using RAM-Ws" methodology. The project is currently ongoing with the city. The vulnerability assessment includes water supply/production, interconnection, storage, treatment, SCADA, and distribution facilities for a population of approximately 40,000. The emergency response plan will be updated at the completion of this VA. The RAM-WsM completed VA will be inserted into the VSAT software tool for easy to modify record. City of Louisville—Vulnerability Assessment of Municipal Water Systems,Louisville, CO Principal Engineer for Vulnerability Assessment (VA) of municipal water system using RAM-WsM methodology. The project is currently ongoing with the city. The vulnerability assessment includes water supply/production, pumping stations, interconnections, storage, dams/reservoirs, treatment, SCADA, and distribution facilities for a population of approximately 19,000. The emergency response plan will be updated at the completion of this VA. City of Buena Park—Vulnerability Assessment of Municipal Water Systems,Buena Park, CA Project Manager for Vulnerability Assessment (VA) of municipal water system using RAM-WsM methodology. The project is currently ongoing with the city. The vulnerability assessment includes water supply/production, pumping stations, interconnections, storage, treatment, SCADA, and distribution facilities for a population of approximately 80,000. The emergency response plan will be updated at the completion of this VA and a validation exercise will be held to test the resulting updated plan. Water Security Vulnerability Assessment and Emergency Operations Planning Training for Utah medium size Water Systems, Rural Water Association of Utah/Utah Division of Drinking Water, Alpine, Utah Project Manager and Lead Trainer for this water security vulnerability assessment and emergency operations plan (EOP) training project. Responsible for the training of 44 medium size Utah Water Systems in conducting security vulnerability assessments and preparing emergency operations plans. Lead training at three, two-day Vulnerability Assessment/Planning Workshops in May 2003 using Sandia's RAM-WsM methodology. Three, one-day follow-up VA Workshops were held in August 2003 The Pal soils B1 hic kerhnff Team 3-9 Sec Non 3—Prefect Tech)! and three, one-day EOP Workshops were held in October 2003. In addition to providing the training workshops, post workshop technical support was provided to the water utilities throughout the project via a secure web site. Security and Emergency Operations Planning Services for Water, Wastewater and Stormwater Systems, Salt Lake City Department of Public Utilities (DPU), Salt Lake City, Utah Project Manager and Senior Security Engineer in supporting the DPU in preparing for the 2002 Winter Olympics, Baker conducted on-site inspections of DPU facilities to assess the vulnerability of critical DPU water, wastewater, and stormwater infrastructure to potential terrorist events and evaluated existing security measures. This lead into the publication of a Security Plan with recommended enhancements to protect critical infrastructure for the 2002 Winter Olympics. DPU's critical infrastructure serves a daytime population of approximately 400,000 and includes 2 dams, 3 water treatment plants (85 MGD Total Capacity), 1 water reclamation plant (56 MGD Capacity), 22 wells, 28 storage tanks, and 14 reservoirs (147 MG total storage), 48 pressure zones with 27 booster pumps, over 1,500 miles of water distribution lines, over 600 miles of sewer lines, and over 225 miles of stormwater lines. The City also purchases water from three local water wholesalers. Baker also analyzed current DPU procedures for responding to a disruption, particularly a terrorist incident during the Olympics, and prepared the framework for a Terrorism Response Emergency Operations Plan. Elements of this outline plan included communications, public affairs, water quality monitoring, staffing, emergency operations center improvements, and security. Baker recently completed a second phase of the project, which provided a series of increasingly intensive exercises and the development of a Media Relations Plan. The exercises were designed to train and test DPU staff in implementing the plans developed under the project. Water Security Best Practices Research Project, American Water Works Association Research Foundation (AwwaRF)/EPA ,Denver, CO Project Manager of an Office team of researchers (six) for AwwaRF's Water Security Best Practices research project. Also served as Facilitator for a two day Best Practices Workshop that included Water System Managers from throughout the United States and representatives from AWWA, AwwaRF, EPA, State of Utah , and State of Colorado. This three-month research project culminated with the preparation of a technical report for AwwaRF to publish for use by Water Systems throughout the United States. Security Review and Emergency Response Planning & Training, Jordan Valley Water Conservancy District (JVWCD), West Jordan, Utah Project Manager and Senior Security Engineer for JVWCD Security and Emergency Response Project. In preparation for the 2002 Winter Olympics, conducted a pilot security review of JVWCD's operations and critical water system facilities. The security review included an examination of a previous security report and an on-site inspection of critical facilities to identify general areas of security concern. The report outlined general areas for enhancements to the security of facilities and assessment of planned security improvements. Following the security review, reviewed and updated JVWCD Water System Emergency Response Procedures (ERPs) and developed Action Plans (APs). Baker facilitated a tabletop exercise to conduct final training of District personnel on the ERPs and APs in preparation for the 2002 Winter Olympics. Mr. Elwell also assisted the District in presenting their ERPs and general overview of their security plans to their 19 Member Agencies in a Workshop. The Parsons Brinrkc°rhott Trust 1-10 Section 3—Project Teont Security Vulnerability Assessment Water and Wastewater Systems, East Bay Municipal Utility District (EBMUD), Oakland, CA Served as Assistant Project Manager and Senior Security Engineer for the EBMUD Security Vulnerability Assessment Project, valued at more than a half million dollars. The District serves over 1.3 million people in the greater Oakland and East Bay area. This project involved the development of a security strategy (short and long term) for the District to guide a major capital investment program, a vulnerability assessment, onsite security evaluation of over one hundred of the District's water and wastewater facilities, and research of contamination monitoring systems. The vulnerability assessments were performed using a modified version of Sandia's RAM-WsM methodology and the Water System VA was prepared in compliance with federal requirements and submitted to the EPA by the March 31, 2003 regulatory deadline. Completed phase 2 of this project, which included design of the recommended centralized security system for the water system. EPA Grant Application Assistance - Water System Security Vulnerability Assessments: Sandy City, Salt Lake City Department of Public Utilities, Jordan Valley Water Conservancy District, Central Utah Water Conservancy District, and Provo City, Utah Assisted the above municipalities with preparation of their EPA Grant Applications for obtaining up to $115,000 in grant funds for Water System Security Vulnerability Assessments, Emergency Operations Plans, and Security Enhancement Planning / Design. Assistance included development of Detailed Scopes of Work; development of Detailed Project Budgets; completion of EPA Grant Application forms; and assistance with development of RFPs for procuring consultant services. Security Vulnerability Assessment for Water System, Weber Basin Water Conservancy District, Layton, Utah Mr. Elwell served as Project Manager and as Senior Security Engineer, and began the WBWCD security vulnerability assessment project with a Kickoff meeting in September 2002. The Kickoff meeting was followed by a one-day RAM-WsM training session for the WBWCD's VA Team. Subsequent to the training, held a Planning Workshop with the WBWCD's VA Team. All of the WBWCD critical water system facilities have been inspected by the Consultant Team, including 3 water treatment plants, 7 raw water reservoirs and dams, 5 wells, 7 valve stations, 8 finished water storage reservoirs, several canals, tunnels and diversions, three SCADA systems, business network, and the Administration Building. The vulnerability assessment of these critical facilities was completed using the design basis threat established by the WBWCD during the Planning Workshop. Contaminant monitoring systems were researched and appropriate recommendations were made to the WBWCD for type and location of contaminant monitoring systems within the WBWCD water system. The project was completed prior to the March 31, 2003 EPA deadline and the District successfully submitted their Water System VA Report to EPA. Mr. Elwell also reviewed the District's existing Emergency Response Plan and made recommendations for updating of the Plan to be consistent with the results of the VA. Security Vulnerability Assessment for Water System, Central Utah Water Conservancy District (CUWCD), Orem, Utah Mr. Elwell served as Project Manager and as Senior Security Engineer, and started the Security Vulnerability Assessment for CUWCD with a Kickoff meeting in October 2002. Held a one-day condensed training session of the Sandia RAM-W" methodology with CUWCD's vulnerability assessment team. CUWCD also established four facility groups that include their Raw Water Collection Systems, Water Treatment Facilities, Dams & Reservoirs, and Offices. Began inspections of CUWCD's critical facilities in early November 2002 and completed inspection of all their facilities the first week in December 2002. These facilities included BOR, owned and constructed facilities under the CUP The Pat soils Briiu hoff Tc am 3-11 Section 3—Pi njec t Team program. The Water System Vulnerability Assessment was completed in compliance with federal requirements using Sandia's RAM-WsM methodology and was submitted to EPA prior to the March 31, 2003 regulatory deadline. Reviewed the District's existing Emergency Response Plan (ERP) and made recommendations on areas requiring update due to the vulnerability assessment. Assisted the District with the update of their existing ERP by facilitating an ERP Workshop and Validation Exercise. Security Vulnerability Assessment for Water System, Sandy City Public Utilities Department, Sandy, Utah Mr. Elwell is serving as Project Manager and Senior Security Engineer for the completion of the Sandy City Water System Security Vulnerability Assessment project, which began in September 2002. This assessment was completed in accordance with federal requirements using Sandia's RAM-WsM methodology and submitted to EPA prior to the March 31, 2003 regulatory deadline. Provided the Sandy City Vulnerability Team with training on the RAM-WsM process and conducted two half day Planning Workshops to develop critical facility ranking criteria, design basis threat, and consequence metrics for performing the vulnerability assessment. Completed on-site inspections of all water tanks (10), wells (20) and booster stations (10) in the City's system. In addition, the SCADA and business networks and the facilities that house them were also inspected. The City's current RFP for replacing the existing SCADA system was reviewed by our IT specialist and comments were provided to insure proper security of this critical operational system. Contaminant monitoring systems were researched and appropriate recommendations were made to the City for type and location of contaminant monitoring systems within the City's water distribution system. A seismic analysis of two above ground steel water storage tanks (2 MG each) was performed. Recommendations and cost estimates were provided for bringing the two tanks into compliance with the current seismic code. A review of Sandy City's City- wide Emergency Operations Plan (EOP) was completed. Comments were provided on the Plan including a proposed outline for an EOP to address the Water System was provided. Reviewed Sandy City's updated Water System EOP and facilitated a Validation Exercise of the Plan. Security Vulnerability Assessment for Water System, Provo City Water Resources Department, Provo, Utah Mr. Elwell is serving as Project Manager and Senior Security Engineer for the completion of the Provo City Water System Security Vulnerability Assessment (VA) project, which began in December 2002. This assessment was completed in accordance with federal requirements using Sandia's RAM-WsM methodology and submitted to EPA prior to the March 31, 2003 regulatory deadline. Provided the Provo City VA Team with training on the RAM-WsM process and conducted two half day Planning Workshops to develop critical facility ranking criteria, design basis threat, and consequence metrics for performing the vulnerability assessment. Completed on-site inspections of all water tanks (10), wells (20), springs (11) and booster stations (10) in the City's system. In addition, the SCADA and business networks and the facilities that house them were also inspected. The City's current RFP for replacing the existing SCADA system was reviewed by our IT specialist; and comments were provided to insure proper security of this critical operational system. A review of Provo City's City-wide Emergency Operations Plan (EOP) and Water System emergency response plans was completed. Comments were provided on the Plans including a proposed outline for the Water System to address man made hazards including terrorism. Baker held a one-day workshop to review existing ERPs and develop process diagrams for the ERPs necessary to update the EOP in accordance with the VA. Conducted a second EOP workshop and prepared a draft updated EOP. Facilitated a Validation Exercise of the draft EOP prior to completing the final document. The Pa,son.\ Brine kcrhotj Team 3-I? .5ec tam 3—Project Team Security Vulnerability Assessment for Water and Wastewater Systems, Salt Lake City Department of Public Utilities, Salt Lake City, Utah Project Manager for updating of existing water and wastewater system vulnerability assessments using Sandia's RAM-WsM methodology. Provided Salt Lake City's VA Team with training in RAM-WsM and conducted a Planning Workshop for ranking of critical facilities, development of design basis threat, and resulting consequences. Completed the VA Report in accordance with federal requirements and successfully submitted to EPA by the March 31, 2003 regulatory deadline. Assisted with EPA Grant Application preparation for additional funding to provide EOP and Security design services. Security Vulnerability Assessment for Water System, Glendale City, Glendale, Arizona Technical Advisor in support of a water system security vulnerability assessment conducted for the City of Glendale. Provided technical support in preparations for kickoff meeting, RAM-WsM training of VA Team, planning workshop, document collection, field inspection checklist, document control procedures, and report format. EDUCATION University of Utah, Salt Lake City, Utah: M.E. Civil Engineering, 1985 University of Utah, Salt Lake City, Utah: B.S. Civil Engineering, 1982 REGISTRATION Utah: Professional Engineer, 1987 Certified Public Manager Levels I-III, 1990 CERTIFICATIONS Licensed Instructor of the AwwaRF - Sandia Risk Assessment Methodology for Water (RAM-WSM), 2002 VSAT Large Wastewater Utility Two-Day Training, 2003 Utah Soil & Groundwater Sampler, 2001 40 HR OSHA HAZWOPER, 1990 8 HR OSHA Refresher, 2003 AFFILIATIONS AND HONORS Rural Water Association of Utah American Water Works Association Intermountain Section American Water Works Association, Water Security Congress Water Environment Federation, Water Environment Association of Utah Association of California Water Agencies Orange County Water Assoication Consulting Engineers Council of Utah American Public Works Association (Stormwater Committee) 1 American Society of Civil Engineers (PE Exam Review —Environmental Instructor, 2000—2003) The Parsons Brim ker'loft Team 3-I 3 Section 3— Project Team Donald F. Roecker, P.E. Special Project Consultant N6471 Oak Nob Plymouth, Wisconsin 53073-3400 Phone 920-893-8877, Fax 920-893-8878 E-Mail roecker@dotnet.com RESUME Education: B.S. Civil Engineering - University of Wisconsin-Platteville, 1971 Professional Registration: Professional Engineer, IL- 1992 Professional Engineer, WI- 1974 Registered Land Surveyor- 1976 Grade 3 Sewage Treatment Plant Operator - 1973 Areas of Specialty & Memberships: Public Works Infrastructure Project Funding from Users, Agencies & Legislatures Coordination and Negotiations with Agencies for Infrastructure Project Approvals NPDES Compliance Negotiations Public Works Value Engineering Member of U.S. EPA's National Drinking Water Advisory Committee's SRF Workgroup Member of WEF, ACEC and numerous State funding advisory boards Background: Don Roecker spent 1971 through 1976,as City Engineer with two medium sized communities in the State of Wisconsin.During his tender as Assistant City Engineer at Watertown,and City Engineer at Hartford,Don performed all the duties of a municipal,civil engineer, including that of being responsible for the water and wastewater treatment and conveyance facilities. During that time,the federal government passed Public Law 92-500. As the responsible, municipal official for the successful operation and permitting of the communities'wastewater treatment facilities,Don learned,first hand,the intricacies of both U.S.EPA's and state agencies' requirements. Don navigated the necessary rules and regulations and obtained sufficient funding to see both treatment plants move into construction. Don then became a licensed wastewater operator to assure that these plants were operated correctly. In the past 28 years of working with the major programs and the state and federal legislatures, Don has obtained more than$1.35 billion for more than 250 communities across the United States.Of this total,more than$200 million have come from direct legislative appropriations sources.This experience has shown that agencies fund their programs rather than the project itself. Working on having the project fit the agency's program is the key to winning agency funding. In addition,development of your project's uniqueness at the early stage of project planning is critical to ultimate funding success. Finally, history has shown that hard work, creativity, and perseverance do pay off. Don has recently served the following communities: 1he Parsons Bri,u kcrholt Team 1-14 Section 3 -Project Team I I WisconsinI __ Amherst Antigo Belleville Beloit Cedarburg Chippewa Falls Darien Elkhorn Fort Atkinson Grafton Hatley Hilbert Kenosha Lake Como Lake Geneva Lake Tomahawk SD Lakeland College Linnie Lac Manitowoc Marathon City Menominee Milwaukee MSD Mishicot Monticello I Mt. Calvary Neillsville New Lisbon Newburg Oshkosh Paddock Lake Racine Reedsville Ripon Rock River POTW G Sheboygan Shorewood Stockbridge St. Croix Falls Town of Scott Turtle Lake Two Rivers Waukesha Walworth C. MSD Watertown Whitefish Bay Yorkville IIllinois Clifton Elgin SD Fox Lake Lake County Harvard Johnsburg Lake Zurich North Shore SD Richmond Round Lake Park South Barrington Spring Grove Arizona IAvondale Clarksdale Maricopa County Navajo County Queens Creek Tolleson I Florida Miami-Dade County Miami Beach Monroe County Pompano Beach Sarasota County Delray Beach Tarpon Springs Boynton Beach IIndiana Evansville Gary SD Fort Wayne West Lafayette I Iowa Clear Lake SD Waterloo Missouri Kansas City Saint Louis MSD Montana ILockwood Helena Washington King County Kennewick IVirginia Dale City Arlington Other States Austin, TX Baltimore, MD Beacher SD, MI Berkeley County, SC I Toledo, OH Lancaster, PA Paducah, KY Ottawa County, OH Ventura, CA C The Parsons Mu/cher/wit Team V-15 See tion 3—Project Team WILLIAM J. CONLON P.E. DEE Technical Manager Principal Professional Associate Years of Experience 33(4.5 with PB; 28 with others) Education BS, 1974, Environmental Systems, Florida International University, School of Technology. Post Graduate Studies in Civil Engineering, Florida International University, 1974-1976 Professional Registrations Diplomat, American Academy of Environmental Engineers, Certificate No. 93-20066 Professional Engineer: Florida, Registration Certificate No. 22469, 1980 Arizona, Registration Certificate No. 29307, 1995 Advanced Drinking Water Plant Operations, Class A, Florida Advanced Wastewater Treatment Plant Operations, Class A, Florida Areas of Expertise Bill Conlon is experienced in all areas of water and wastewater management, operations, and design. He began his career in the management and operations of municipal and investor owned water, wastewater and gas utilities. His remaining experience has been in the consulting engineering field. The following is a selection of some of his project experience. Water and Wastewater Security Vulnerability Assessments, Emergency Operations Planning • Jasmine Lake Utility (AquaSource) — Vulnerability Assessment of Private Water System, Port Richey, Florida.Project Technical Advisor for Vulnerability Assessment (VA) of private water system serving the Jasmine Lake development using RAM-WsM methodology. The project is currently ongoing with AquaSource through their Jasmine Lake Utility. The vulnerability assessment includes water supply/production, storage, treatment and distribution facilities for a population of approximately 5,500. The emergency response plan will be updated at the completion of this VA and a meeting will be held to validate and test the resulting updated plan. • Fruitville Utility (AquaSource) — Vulnerability Assessment of two Private Water Systems, Sarasota, Florida. Project Technical Advisor for Vulnerability Assessment (VA) of AquaSources' private water system serving the Tri-Par and KPU water systems using RAM-WSM methodology. The project is currently ongoing with AquaSource through their Fruitville Utility. The vulnerability assessment includes water supply/production, storage, treatment and distribution facilities for a population of approximately 15,900. The emergency response plan will be updated at the completion of this VA and a meeting will be held to validate and test the resulting updated plan. Recent Speaker and Panel Member on Security Issues • Invited by the Association of California Water Agencies (ACWA) to present "Getting the Best Bang for Your Buck", Securing Our Systems, How to Save Your Water District Time and Money, at the ACWA Fall Briefing, September 18, 2003, Ontario, California and later on September 25, 2003, in Sacramento, California. The Parson ti Brim kerhot/Team 3-16 Section 3— Project Tem William J. Conlon, P.E., DEE • At the request of the US General Accounting Office, whose responsibility is to provide oversight on the EPA vulnerability assessment program, in September 2003, he presented "Important Water System Infrastructure Issues Concerning the Reduction of Risks From Terrorist Incidents", and has been invited back to address similar issues concerning the upcoming wastewater vulnerability assessments in 2004. Security/Vulnerability Assessment Studies Completed • Acts of Terrorism/Weapons of Mass Destruction (WMD) Preparedness and Response for Water and Wastewater Executives, the Department of Justice and Texas A&M University, April 2003 • Security Planning for Drinking Water Systems: An Operational Approach, AWWA, March 2003 Water and Wastewater Treatment Studies,Assessments and Evaluations • Mr. Conlon performed an independent engineering assessment of the District of Columbia Water and Sewer Authority's wastewater and water systems, pursuant to the requirements of the Authority's Master Indenture of Trust. In 1998, an independent engineering assessment as part of a Report on Engineering and Financial Bond Feasibility in connection with the issuance of$266 million of revenue bonds by the Authority was completed. The Authority has directed Parsons Brinckerhoff to perform an updated assessment that will reflect the current state of the Authority's facilities and the numerous initiatives the Authority has undertaken since 1998 to improve system condition and performance. The findings and subsequent recommendations of PB's assessment will be presented in the completed report. • Mr. Conlon was Project Engineer investigating major problems at Lee County, Florida's Fort Myers Beach Wastewater Treatment Plant that resulted in the preparation of an evaluation report. The report recommended remedial measures for correcting these problems, and estimated costs of the remedial measures. He also worked on the following studies: • Feasibility study for the acquisition of Tri-Southern Utilities, Inc. to a municipal entity. • Systems analyses and study of waterway estates water and wastewater systems for Lee County Utilities. • Acquisition study of Sandlando Utilities, Inc., for Seminole County Florida. • Utility Acquisition Study for Deal Development Corp. Located in Martin County, Florida • Greenwood Lakes Utility Company Utility Acquisition for Seminole County, Florida. • Technical evaluation of the Florida Cities Water Company's Fiesta Village water and wastewater systems for Lee County, Florida • Evaluation of Town of Bellair, Florida water treatment plant. • Evaluation of City of Avon Park, Florida water treatment plant. • Effluent treatment and disposal alternatives for the City of Ft. Myers, Florida wastewater treatment plants. • Quarterly and Semi-Annual Reviews of Lee County water treatment plant operation. • Site selection and plant layout for Cape Coral/North Fort Myers regional wastewater treatment facilities. The Pat soils Brinrkerhot/ Team 3-17 Section 3—Project Team William J. Conlon, P.E., DEE • Sewer system expansion-Infiltration/Inflow study for the City of Hollywood, Florida. • City of North Miami Sewage force main air injection study. Due Diligence/Peer Review/Value Engineering/Oversight- Water/Wastewater Treatment • Technical Manager currently performing due diligence for the International Development Bank (IDB) on the Antofagasta Seawater Reverse Osmosis Plant, a US$30,000,000 13.8-mgd Desalination BOOT project. The initial seawater reverse osmosis (SWRO) plant will have a capacity of 3.44-mgd (13,000 M3/day)to be built in four equal expansions, with a final build-out capacity of 13.8-mgd (52,000 M3/day). He has conducted a due diligence review of the proposed Antofagasta seawater desalination project. The technical aspects of the due diligence to date has been based on review of plans and specifications, conversations with the engineering group for the concessionaire and consultants in addition to information provided by the concessionaire by mail, e-mail and during a visit to their corporate headquarters in Madrid. Later, he conducted numerous Antofagasta Desalination Plant construction site visits and inspections, other meetings in Chile with various agencies, the Power Company, members of the IDB Team, and a visit to the concessionaire's other desalination plant in Arica, Chile. • Participated as a team member of the LZA Value Engineering Team reviewing the M&E Preliminary Design Report for the proposed 10-mgd Zenon immersed ultrafiltration surface water treatment plant for the South Norwalk Electric and Water Company located in Norwalk, Connecticut. The plant will replace an existing 10-mgd conventional surface water treatment plant which treats the water from City Lake. The existing plant was built in 1968 and its infrastructure has outlived its intended lifetime. Several raw water lines from the City Lake Reservoir were installed as early as 1906. The LZA Team was able to offer several new project approaches which both the Utility and Consultant were pleased with. • Mr. Conlon served as Lee County's and Pelican Bay Improvement District's Water and Sewer Operations Consultant. He performed quarterly due diligence of all facilities and prepared reports for submittal to the bonding companies. • Designated by the Minneapolis Water Works (MWW) to be a participant in a value engineering study of their Water Treatment Process Feasibility Study, which was prepared by a national consulting firm. He was one of six nationally recognized water treatment experts pre-selected by MWW to critique the report. MWW's 185-mgd treatment facilities will require upgrading because of aging infrastructure and changes in drinking water regulations. • For Minneapolis Water Works served as a member of the Peer Review Committee providing oversight on the pilot testing of various ultrafiltration membranes at MWW's Columbia Heights WTP for the test period of March 2001 to September 2001. • For Minneapolis Water Works currently serving as a member of the Peer Review Committee providing oversight on the pilot testing of various ultrafiltration membranes at MWW's Fridley WTP for the test period of 2003 to September 2004. • Project Manager for the Kenosha, Wisconsin Water Utility Membrane Filtration Project Value Engineering Workshop Team. The 20-mgd membrane plant is integrated with an existing conventional facility and provides a total of 40 mgd of potable water to over 120,000 local residential and industrial customers. • Project Manager for the Peer Review of membrane process costs reported in the Final Report Update of the "Microfiltration Supplemental Technology Demonstration Project" for the South The Parsons Brinrkerhoff Tearnr 3-1 8 Section 3—Project Team William J. Conlon, P.E., DEE Florida Water Management District.ct. Reviewed capital and O&M costs for Microfiltration/Ultrafiltration plants up to 500-mgd. • As Project Manager, performed a value engineering study of Palm Beach County's 14-mgd membrane softening plant. The study was performed at 30 and 60 percent of design and resulted in a more economical design for the County. Blending of the permeate was recommended. • Served as Project Manager for the oversight review of the City of Livermore, California's Advanced Wastewater Reclamation Plant which when constructed will treat tertiary effluent by Microfiltration/Reverse Osmosis. The emphasis of the oversight review was focused on system reliability. The first phase is considered a demonstration phase and will have a capacity of 0.75- E mgd. The demineralized effluent was to be used to recharge the groundwater basin of the Livermore-Amador Valley. • As Project Manager he managed the value engineering of the design of an iron removal/membrane softening water treatment plant for Gulf Utility, Fort Myers, Florida. He was later selected by the utility to re-design the plant. • Project Coordinator for the Peer Review of design and cost data contained in the report entitled "Chemical Treatment Followed By Solids Separation Advanced Technology Demonstration Project" for the South Florida Water Management District. Conventional treatment plants up to 500-mgd were examined for cost and scale-up feasibility based on pilot studies completed. Investor Owned and Municipal Utility Systems Management & Operations • As Vice President-Operations for Southern Gulf Utilities (later called Ecological Utilities, Inc.), directed the operation and maintenance of 120 water, wastewater and gas utilities for an investor- owned utility company operating in five eastern coastline states. Responsible for profit planning and implementation, personnel management, improvements in the quality and cost of operations and the identification and implementation of capital improvement projects. He represented the company at regulatory agency hearings and meetings with developers. He reviewed engineering design plans to determine operational feasibility. • As Director of the Water and Sewer Department for Opa-locka, Florida (Dade County), he directed all phases of operation and maintenance of the City's municipal lime softening plants, distribution system, and office including the sewage disposal system. He prepared and submitted annual budgets, recommended capital improvements, and prepared preliminary engineering data. Served as Opa-locka's Public Works Director and City Manager on several occasions. • Superintendent of Water Plants for an investor-owned utility working in Dade and Broward Counties, he supervised the operation and maintenance of several upflow lime softening water treatment plant and water distribution systems. • Chief of Operations, Carol City Utility, Miami, Florida. Supervised the operation of an upflow lime softening water treatment plant and the associated water distribution system. The Poi sons Brinc ker!loft Team '1-19 Section 3- Project Team GLENN NESTEL Principal Consultant, PB Consult Years of Experience 34 Education B.A. in Chemistry from Franklin & Marshal, 1969 Business Management Courses — American Management Association, RCA and General Electric Company Professional Affiliations American Water Works Association Water Environment Federation American Chemical Society Air and Waste Management Association Key Qualifications Glenn Nestel is a principal consultant and has experience in strategic planning, post-merger integration, organizational development, change management, benchmarking studies, work process re-engineering, asset management and security/business continuity planning. He as worked for public and investor- owned North American utilities as well as water resources professional, trade associations and research foundations. Prior to joining PB Consult, Mr. Nestel was a senior consultant in $3-4 million per year water and wastewater utility practice. His assignments focused on implementing asset management programs to address the large-scale replacement of aging infrastructure, implementing quality/environmental management systems and vulnerability assessments/business continuity planning under the Bioterrorism Act of 2002. In the last decade, Mr. Nestel has been guiding water and wastewater utilities as they work to improve their resource productivity, operational reliability, level of service and customer satisfaction. His consulting assignments have included a large number public and investor-owned North American utilities as well as water resources professional, trade associations and research foundations. Recent assignments have focused on working with utilities to implement asset management programs to address the large-scale replacement of aging infrastructure, implementing quality/environmental management systems and vulnerability assessments/business continuity planning. He also assisted utilities implement quality/environmental management systems to improve their resource productivity, quality of service and stabilize water and sewer rates. Project Experience—Selected Security/Risk Management Projects Business Restructuring Plant Closure, Siemens VDO North America Automotive Components, April 2003, Mr. Nestel was part of a consulting team managing the plant closure and relocation of several Siemens VDO North American automotive component manufacturing facilities. Mr. Nestel assisted the client with the assessment of security threats and vulnerabilities. This work included the identification of potential countermeasures to reduce vulnerabilities that might interfere with the on- going supply of project to their customers during the transition period. Vulnerability Self-Assessment Tool (VSAT) Customization, Thames/American Water, November 2003 Mr. Nestel was part of consulting team the developed a custom application of the VSAT tool incorporating RAM-W and American Water proprietary methodology and vulnerability definitions for completing vulnerability assessments under the 2002 Bioterrorism Act and amendments to the Safe Drinking Water Act The Parsons Brine het hot/ Tecani 3-20 Sec tion 3—Project Tenni Glenn Nestel Water Utility Vulnerability Assessment, City of Lafayette, LA Utilities Department, December 2002, Mr. Nestel was part of a consulting team that assisted the City of Lafayette Water Utility Department analyze the risks and vulnerabilities of its water utility assets to various types of threats. The assignment applied the Vulnerability Self-Assessment Tool (VSAT). The assessment evaluated the vulnerability of the utility's physical, employee, information system, knowledge base and customer assets to various threats under existing prevention methods and countermeasures. It also evaluated the cost-benefit of various countermeasure improvements to reduce vulnerabilities. Development of Vulnerability Self-Assessment Software Tool (VSAT),Association of Metropolitan Sewerage Agencies, May-October 2002 Mr. Nestel was part of consulting team that developed the developed the VSAT software tool for the Association of Metropolitan Sewerage Agencies under a cooperative agreement with the U.S. Environmental Protection Agency The VSAT software was developed to meet water utility vulnerability assessment requirements under 2002 Bioterrorism Act. Project Experience—Selected Water and Wastewater Management Projects Water Main Asset Management Program, WaterOne, May 2003-January 2004, Mr. Nestel completed the development of an asset management program for the utility's transmission and distribution infrastructure. The work included calibration and delivery of a predictive model and developing recommendations for organizational, business process, information system and work processes to implement an asset management program. Infrastructure Asset Management, Multiple Utilities (Aquarion Water, United Water, Aqua America, Kansas City, Anchorage Alaska, Kansas City, Missouri, Nashville, Tennessee , Newport News, Washington Suburban Sanitary Commission, Environmental Protection Agency, American Water Works Association), January 2000 — June 2003 Mr. Nestel has completed asset management consulting engagements with over two dozen North American water/wastewater utilities as well as the American Water Works Association and the U.S. Environmental Protection Agency. In these assignments, PA applied the Nessie Model to develop initial forecasts of the cash flow requirements for the replacement/refurbishing of aging infrastructure assets as well as for budgetary requirements for increased wearout maintenance costs. The assignments also identified the strategic asset groups and potential strategies for managing these assets to maintain system reliability and customer levels of service. Development of Biosolids Environmental Management Systems, National Biosolids Partnership and Water Environment Federation, March 1998—January 2003, Mr. Nestel has directed a series of engagements for the National Biosolids Partnership through the Water Environment Federation, assisting the client with the development of an Environmental Management System Standard for managing the generation and disposition of biosolids residuals from biological wastewater treatment plants. The work included developing handbooks to assist with the implementation and conducting training workshops. The objective work was to develop a voluntary certification program that manages risks and enhances public acceptance, beneficial reuse and the sustainability of biosolids management. Implementing an Environmental Management System for Biosolids—Wastewater Utilities, City of Philadelphia Water Department, April 2002- Present, Mr. Nestel has led consulting assignments with the City of Philadelphia Water Department to assist the agency implement an environmental management system for conforming with the National Biosolids Partnership EMS Standard requirements. The work will lead to third party verification and registration of a participating each participating utility's biosolids program and management system. Implementing an Environmental Management System for Biosolids — Ontario Ministry of Environment, January 2002 — December 2003, Mr. Nestel assisted the Ontario Ministry of The liaisons BrIn(kei hn%t Team 3-2 I Section 3—Project 1c tem Glenn Nestel Environment (MOE) pilot the National Biosolids Partnership EMS Program. This engagement is the initial phase of MOE's plans to develop a biosolids environmental management system registration program for Canadian wastewater utilities. Creating High-Performance Business Services: A Public Sector Handbook, Association of Metropolitan Sewerage Agencies and Association of Metropolitan Water Agencies, February — August 2001 Mr. Nestel co-authored the handbook and was on the core team that created a program for utilities to improve the quality and productivity of their business support services. Funded by the Association of Metropolitan Sewerage Agencies and the Association of Metropolitan Water Agencies, which represent the largest 250 wastewater and water utilities in the US, respectively, The handbook describes systematic process for improving the performance of customer service, human resources, information technology, engineering, accounting and finance, asset management, real estate, and purchasing. QualServeTM Program Development,American Water Works Association and Water Environment Research Foundation, January 1997-June 1999 Mr. Nestel was the principal investigator for the research work leading to the American Water Works Association QualServeTM Program and led a follow-on assignment with the Water Environmental Research Foundation to expand the program for wastewater utilities. He also developed benchmarking applications for water and wastewater utilities based on the American Productivity and Quality Center consortium study method. Continuous Improvement Strategy Plan and Organizational Change Management, Halifax Regional Water Commission, April 1999 — January 2003, Mr. Nestel assisted the Halifax Regional Water Commission launch a 3-5 year work process re-engineering program. The goal of the program is to improve productivity by a minimum of 15% as well as cash flow and customer service. The work includes team training, facilitation and support of the Steering Team and Process Improvement Team activities. Competitiveness Gaps Analysis and Rates/Finance Review, City of Glendale, AZ Utilities Department, April 2000 — January 2001 Mr. Nestel led a comprehensive evaluation for the City of Glendale, AZ water and wastewater utilities operations. The assignment included a review of all utility business processes, including finance, administrative and support services provided by other City Departments. It also includes a complete review of the utility's rates, fees and finance, strategies and will develop a financial planning simulation model to better evaluate and prioritize investments in technology and productivity improvements from work practice re-engineering efforts AWWARF Benchmarking Study on Financial Optimization of Pipe Replacement, American Water Works Association Research Foundation, February 1998 — Sept 1999 Mr. Nestel was co- principal investigator of a benchmarking study to identify best practices for optimizing the financing of water main replacement. The project applied benchmarking study methods to study the pipe replacement finance process within a group of 18 leading North American and international water supply utilities. A facilitated workshop of the participants is a key aspect of the methodology. The work identified Australian utilities as having the best practices and is currently being expanded into a new asset management model and consulting service. The Parsons Bun(ket holt Tecnn 3-22 Sec tient 3-Project Team SECTION 4— H PROJECT UNDERSTANDING & APPROACH C Understanding Project U g Vulnerability Assessment The Public Health Security and Bioterrorism Preparedness and Response Act of 2002 (Bioterrorism Act) amends the Safe Drinking Water Act by adding Section 1433, requiring certain Community Water Systems (CWS) serving populations greater than 3,300 to: • Conduct vulnerability assessments (VA); ■ Certify to the United States Environmental Protection Agency (EPA) that the CWS conducted a VA; ■ Submit copy of the VA to EPA; and • Certify to EPA that the CWS has an updated Emergency Response Plan (ERP) within six months of VA submission and certification. The required filing dates are based on utility size as summarized in the table below: CWS Serving a Population Submit VA and VA Certify ERP within 6 of: Certification Prior to: months of VA but no later than: 100,000 persons or greater March 31, 2003 September 30, 2003 50,000 to 99,999 persons December 31, 2003 June 30, 2004 3,301 to 49,999 persons June 30, 2004 December 31, 2004 The vulnerability assessment is to include but not be limited to a review of following assets: • Pipes and constructed conveyances • Physical barriers • Water collection, pretreatment, treatment, storage and distribution facilities • Electronic, computer or other automated systems which are utilized by the CWS • Use, storage and handling of various chemicals • Operation and maintenance of the CWS 7he Parsons Bi inckerhnff Taunt 4-I Section 4—Project (hu(ct-standing &Allmon h The EPA guidance for completing the VA assessment process describes the following six elements: • Characterization of water system mission/objectives • Identification and prioritization of adverse consequences to avoid • Determination of critical assets that might be subject to malevolent acts that could result in undesired consequences • Assessment of the likelihood (qualitative probability) of such malevolent acts from adversaries (terrorists, vandals, etc.) • Evaluation of existing countermeasures • Analysis of current risks and development of a prioritized plan for risk reduction The City of Ocoee's VA report must be delivered to the EPA no later than June 30, 2004. In addition to the baseline VA/risk analysis, the Bioterrorism Act requires the VA to identify and prioritize capital and operational improvements that reduce the system's vulnerability. Emergency Response Plan The Bioterrorism Act also mandates that within six months of filing the VA report and certification, the CWS must file a certification with the EPA that it has created an Emergency Response Plan (ERP). The ERP is to assure the water utility's readiness, response and recovery to specific incident/threat impact scenarios and their consequences identified in the vulnerability assessment from natural, manmade, and technological causes. The ERP and associated emergency action plans, procedures and practices must address who will do what, including organizational responsibilities and chain-of-command with the utility staff and various emergency response organizations, incident command center and communications systems. The ERP must address when and under what circumstances the ERP and associated emergency action plans (EAPs) get activated, what resources and equipment, including monitoring and personal protective gear, are needed and what communications need to occur with customers and various stakeholder groups. The ERP must also include the necessary training, simulation drills and exercises to assure the full preparedness for and response to an incident. Ocoee's ERP certification must be filed within 6 months of filing the VA report and certification and no later than December 31, 2004. From a practical perspective, we find that well-run utilities generally have emergency preparedness and contingency plans in place for recognized service risks such as a major water main 1he Parsons Brine kerhof f Taunt 4-2 Sec tion / Project C'tiderstundinH/ & Approach break, a waterualitproblem in the distribution system, an q Y Y electric power outage or a service outage/water quality impact from a weather-related event (e.g., flood, hurricane, etc.). However, significant service outages can occur even with response plans in place as evidenced by the Cleveland and Detroit outages during the recent northeast blackout. Existing ERPs need to be updated for incident specific threats of deliberate sabotage that either contaminate the distribution system or destroy high criticality system assets, including alternative, standby water supply sources. They also need to be ready with the necessary equipment and training to launch an emergency investigation for non-traditional contaminants (radiological, biological or chemical agents) should public health officials suspect potential water system contamination by a terrorist group. Project Approach Introduction The PB Team has developed a proven methodology for conducting the required VAs and ERPs that is efficient both in terms of time and cost. The cost of the required VA and ERP is one of the most important factors to a small to medium-sized utility like Ocoee. The entire PB Team approach is based on producing the required certifications in a cost-effective way. Therefore, we propose to apply the VSATTM methodology and software for the City's VA. Once the vulnerability analysis is loaded into the VSAT', the software automatically generates the required VA report and certification for submission to the EPA. The VSATTM software facilitates the development of improved countermeasure options and will expedite future updates of the VA, as may be required. A brief description of the VSATTM software and our proposed project approach are summarized below. Summary of VSATTM Software and Methodology The VSATTM software is designed to efficiently guide the utility through the VA process to meet the vulnerability assessment guidelines defined by EPA. Key design objectives were to simplify the VA process and to allow customization, especially for medium and smaller utilities. The software-driven analysis guides the utility team through each of the VA steps and electronically documents the basis of each decision. The following table summaries how the VSATTM methodology meets the EPA requirements. The Parsons Brin,kcrhof f Team 4-3 Section 4 -Project Unclerstanding &,approach EPA Guidance VSAT Approach Characterization of water system Facilitated discussion and existing mission/objectives documentation Identification and prioritization of adverse Facilitated discussion, VSAT criticality consequences to avoid definitions and criticality analysis Determination of critical assets that might Site inspection, utility asset documentation, be subject to malevolent acts that could asset criticality analysis, VSAT baseline result in undesired consequences criticality and vulnerability evaluations Assessment of the likelihood (qualitative Information from Homeland Security, FBI, probability) of such malevolent acts from police and utility facilitated discussions define adversaries (terrorists, vandals, etc.) design basis threats and the probability of occurrence to VSAT baseline Evaluation of existing countermeasures Site walk-through, VSAT countermeasures development, VSAT criticality/vulnerability evaluations Analysis of current risks and development VSAT baseline and improvement analysis, of a prioritized plan for risk reduction VSAT cost/risk evaluations The VSATTM user interface screen walks the user through g vulnerability assessment step-by-step. The user can also benefit from using various reference libraries, web-based reference sites and various VSAT analysis tools. VSATTM goes beyond the minimum EPA physical and information technology (IT) assets to look at five distinct asset groups -- physical, IT, employee, knowledge base and customers. In addition to allowing the user to customize the utility's assets and specific threats, VSATTM also allows the user to customize criticality/vulnerability and risk definitions to fit their unique circumstances. The cost/risk analysis tools allow the user to document both capital and operating costs associated with each potential improvement countermeasure and evaluate various countermeasure scenarios. Since the entire initial VA analysis is electronically documented, it is easy to periodically review and update as the utility's circumstances change. Another advantage of the software is that it automatically generates a complete VA report once the baseline vulnerability assessment and improvement analysis information have been loaded into the VSATTM software. Similar VSATTM automated templates and planning tools are currently under development for supporting emergency response plans and procedures. One of the big advantages of VSAT is the ability to efficiently update 1he Parsons Brinrkerhnf f Teal)? 4-4 Sertinn 4 - Prnjec 1 ('!Wel Standing & A/r/rrnuc h IMP vulnerability assessment and emergency response plans. The following graphic is a screen shot of the VSATTM user interface. VSAT User Interface Screen Fie Edit view Reference Data Administration Reports Resources Window Help _ o� M ❑ IZ E 2I T 2(T C 2IC Q ? All assets xt.. T :K!`T' 'dew .0.. Assign jJ Threats WerBfy Select Threats to Existing Assets with Assets Threats Thrcets to Assds Courtermessures threats -S Water 5.ssor:lw•te, Raw Water Conveyance Custos 1 IT KB Employees Finical • merSource Water - 1111.11 O Groundwater W Hi•h Hi-h.7..• Medium Low �.s • (�MCCfEkctrkel (7jls'SJ(5)Well Uscharge',ping 1A 2A 3A a h 0 Very High Well Pumps 0 0 u 0 0 0 0 0 0 0 0 .• Perform Weis 1B 28 38 JB Analysis nq Ri h Cas Seal 0 0 0 0 0 0 0 0 0 0 0 0 a Vulnera eillry Freeze Protection Riess Adapter ra 1C b: 31 M'alvm Rahng Well Enclosure/Sh 0 0 0 0 0 0 0 0 0 -0 Rechased Backflow Preventers ID 2D Low Master Meter 0 0 0 0 0 0 — a Pump Statbn __ Valves OisplaY Perform �_ Business •O Surface Vault/structure MpovemeM CostlRisk hipemertation Cord"Y Plan ter L___ Results Analysis Plan • N.M.s • Raw Water Staage • R•spons•• Water Treatment Fadity • Recovery Finished Water Distribution • 0&M Support Work Plan for Vulnerability Assessment The approach for completion of the VA will be a highly interactive process between the PB Team and the Ocoee Utilities Division staff, so that, at the conclusion of the project, utility staff are in agreement with the VA results and gain familiarity with the VSATTM software. The VA will involve the following four tasks: • Task 1 - Project Planning & Management/Asset Inventory • Task 2 - Baseline Vulnerability Assessment • Task 3 - Countermeasures Improvement/Risk Reduction Analysis • Task 4 - VA Report and Certification Task 1: Project Planning & Management/Asset Inventory As with any project, if goals and objectives are not defined early and clearly understood by all those involved, the focus and momentum of the project can be derailed. We have also found that because VAs are new to many utilities, there is a tendency to The Parsons Brinckerhoff Team 4-5 Section 4—Project Understanding &Approach 1 incompletely identifythreats and criticalities. This can often result P Y in rework and project delays. Consequently, the PB Team draws from its extensive experiences and expertise in both security and water utility operations to draw-out all the appropriate issues and considerations at the beginning of the project with City staff. Preplanning& Project Management PB will complete a preplanning effort in advance of the site visit. This preplanning work will include developing a detailed site visit itinerary, gathering utility background information, and preloading the VSATTM software for the assets we plan to review in detail. This can be done through a short visit by the local PB Team combined with conference calls. PB will review drawings, aerial photography, and existing plans (e.g., existing ERPs, etc.) The PB Team's detailed knowledge of water systems will expedite this initial information gathering process. In advance of our site visit, the PB Team will work with utility staff members to populate the VSAT asset database and begin discussing threats and identifying critical assets and existing countermeasures. As nearly all work will be done on-site, we request that the Utilities Division provide our team an office, conference room or other dedicated space to facilitate coordination and communication during the VA. Some specific areas that may influence both schedule and budget include the availability of an accurate asset inventory, details of the IT network including SCADA/instrumentation and current firewall security, availability of staff members, and the ability to gather information from agencies outside the utility, such as the local law enforcement, local FBI office, local hospitals, fire/rescue personnel, public health and other emergency responder organizations. Asset Inventories VSATTM software comes with a standard template for water supply systems. In advance of the site visit, PB will customize this template for Ocoee's water utility assets. In this process, the PB Team will work with the City staff and other City departments to identify assets and load these assets into a customized VSATTM database. We will consider five types of assets in our analysis: physical, employees, customers, information technology, and knowledge base. Employees and customers are critical assets that need to be considered, as both groups may be directly impacted by The Parsons Eh nu herhoff Team 4-6 Sec tion 4 —Project (hulersturulin, Approach a terrorist act such as deliberate water supply 1 contamination. VSATTM software can define five levels of assets, from the entire water system down to individual pumps. The review needs to cover the entire water system from the wells and metered interconnections through the distribution system. The appropriate level of disaggregation depends primarily on the criticality of the asset. Prior to the site visit the PB team will put together the asset descriptions. On the first day of a site visit, site inspections of the critical physical water utility assets will be used to review existing security countermeasures already in place. Task 2: Baseline Vulnerability Assessment Task 2 will involve the baseline VA and this will be completed during the first 3 days of the site visit. At the beginning of the visit, we will complete the site inspections and asset identification begun in Task 1. Once the asset information is finalized, the baseline assessment will be completed in the following four steps. Step 1 -- Utility Mission, Objectives and Threats Determination The first step will involve meetings with the City staff to discuss the VA evaluation process, to understand the mission of the utility, and to identify a suite of plausible threats to be considered in our analysis. This meeting will kick-off the baseline VA visit. We will also request to conduct a combined meeting with public safety staff (police, fire, public health) to get input on localized threats and probabilities of occurrence. Once the threats are established, they will be loaded into the VSATTM database. Examples include contamination of wells or contamination of water distribution system by an employee or outside saboteur; destruction of critical water system pumping, treatment or distribution assets by an employee or outside saboteur; hacking that disables utility SCADA/IT systems; a chemical release from the water or wastewater treatment plants; or a threatened or potential contamination event (contaminant unknown). Step 2 --Assignment of Threats to Asset The PB Team will review all five categories of assets and assign the identified threats to specific assets. In conducting this analysis, not all the threats are appropriate to consider for all the assets. For example, the contamination threat is a threat against customers — not against the physical plant (even though the contamination may be introduced at the plant by either an employee or an outsider that has gotten through the facility security systems). Conversely, The Parsons Brine kerhoff Team 4-7 Sec tion 4—Project (lnderstandin,g &Approach sabotage that renders the asset inoperable is primarilyassociated with physical assets (to some degree IT assets), especially those assets that are highly critical and represent single points of failure. Based upon site visits, review of utility policies, asset documentation, and discussions with Water Division staff, identified threats are assigned to the relevant assets and documented in the VSATTM software. Step 3 -- Identify and Assign Existing Countermeasures This step involves identifying and assessing existing water utility countermeasures and "assigning" them to the asset/threat groups they protect (identified in Step 2). Security countermeasures fall into distinct groups—deterrence, delay, and detection. Examples of deterrence countermeasures include a security guard force or a key-card entry system. Delay countermeasures include fencing, bollards, hardened locks on gates, doors, windows, vaults, offsite buildings and IT network firewalls. Examples of detection countermeasures include closed-circuit television (CCTV), site lighting, intrusion detection sensors, chlorine detectors, and IT security software. Countermeasures also include existing emergency preparedness, response and recovery plans/procedures as well as stocked inventories of spare parts or rapid delivery arrangements for longer-lead critical assets. Existing countermeasures are identified and assigned for each asset/threat group using the VSATTM software. Step 4 -- Complete Baseline Criticality and Vulnerability Determination In this final step, we will complete the baseline vulnerability assessment. The baseline vulnerability determination involves two parts. Once the existing countermeasures have been assigned to each asset/threat group, we will estimate risk for each asset/threat group by considering the two components of risk – criticality and vulnerability, taking into account the assessment of existing countermeasures. At the end of the baseline analysis, we will have risk levels assigned to all asset/threat combinations. Part 1 of the baseline analysis identifies the criticality associated with the asset/threat combinations assigned in Task 5. Asset/threat criticality is based on the consequences of asset failure should the threat actually occur. VSATTM has evaluation tools that support the assignment of criticality. For instance, physical assets are typically evaluated with regards to the potential impacts on personnel safety, facility/equipment damage, process loss, environmental impact and community impact. For IT assets this evaluation may include The Parsons Brinc kerhuf f Teuni 4-8 Sec tion 4 —Project [h,ckerstuncling c Approcu h consideration of the extent, severity, temporal oral effects , recoverability, and collateral damages associated with the threat under consideration (cyber attack on utility IT network). Factors important to asset criticality include the level of asset redundancy, the percent of flow/customers served by the asset, whether the asset is a potential single point of failure that will compromise the utility's mission, the system flexibility and ability to operate with alternative assets (e.g., distribution system interconnections/ alternative standby sources of water supply) and the utility's response/recovery capabilities if the threat to the asset actually L occurs. Criticality ranking also includes an evaluation of response and recovery times (e.g., how quick an impacted asset can be returned to service, whether spares are readily available, time required for repairs/replacement). An example set of criteria for physical assets is provided below. Evaluation Table Setup for Threat Criticality Selection IX 1 C I i. Customers I IT I Knowledge Base I Employees I I Physical : : a Very High High(.7-.9) Mecium Low r C water Quality Water quaity Widespread water Widespread water Locafzed impact to Cc r Use degrade°. resukig in quaky degradation up to qualty degradation wales quality including massive loss of Be. and'ncludig cress or regulatory violation or death loss of aesthetics ti Off-Side Impact to Pubic Massive loss of ife or Loss of Be or significant Consequence to Little or no consequence N Health and/or Property f Use Property damage Perot,damage exper��wouldbe but property world be 4 no loss of Be. experienced offsite. C " Water Service Complete loss of water Widespread loss of Service paritaly Little to no impact max f P Use sew". water service not impacted.Average day day or peak hour e mitigated through demands msgnaly met conditions or<10% > emergency scppies. or<25%system loss system loss. ! Duration of Impact >3 weeks >1 week <3 weeks >3 days <1 week <3 days 7 r Use a I Direct Financial Impact >10%of the operating >81,000,000 <$1,000,000 <$100,000 result(OR)of the <10%of the operating >8100.000 > Us* Business Unit resort(ORI of the t Business Unit. Close 1 I. Part 2 of the baseline analysis involves assigning vulnerability. I Vulnerability is based on the probability of threat occurrence and the probability of asset failure. Occurrence probability is based on the likelihood that a threat will actually occur given the existing C countermeasures and local circumstances. The probability of asset failure is based on a range of factors, including the effectiveness of various security systems (deterrence, delay, detection) and the Cability of countermeasures to prevent an occurrence as well as the local terrorist threat level as determined through local/state/federal C CThe Parsons'Brim kencoff Team 4-9 Section 4 —Project Understanding &Approach ID law enforcement and Homeland Security. An example evaluation table for vulnerability selection is provided below. Evaluation Table for Vulnerability Selection II Please select the Likelihood Level for. Asset: Wells sae Threat Contamination of source water Capacity el pts to Detect/Detay No Coutermeasue selected Neon WNW Good Strong `-_ -_ 2 Non. vilest(' V.ry High Very High High Bier w Looked Very High High Medium + P d Occurrence 3 Geed Very High Medium Medium Low ('' I _ J $1rNlj High Medium Low Low 0 Capability of CM:to Detect/Delay cc Capability of CM*to Respond/Recover ear No deity to detect this rat. Lengthy response tines,and/or w None ithout detection deley is irefevant. None recovery options vii not be effective r Detection capabilities exist,but delay Unsatisfactory response times fluty, I Linked is insufficient Landed recovery unlikely to be effective. g� Detection capebities exist end n Mrind response lines Brost"e v► Good l effective delay possble under ideal Good , recovery options are considered Defection capabities exist and delay ^ Minimal response tines and recovery Strong , 'sufficient to enable effective Strong options are considered effective. +rr Notes/Assumptions +a 'Vulnerability erabity is based on Capability of Chic to Detect/Delay and Respond/Recover' OK Cancel Task 3: Countermeasure Improvement/Risk Reduction Analysis Once the baseline level of risk is determined, we will be ready to evaluate ways to reduce high risks (high criticality/vulnerability) by reducing the criticality (e.g., by adding redundancy, etc.) and/or reducing vulnerability (by adding various countermeasures to reduce the probability of occurrence/failure). Many of these security improvements involve people and procedures that can be implemented quickly with limited or no capital investments. In Task 3, we evaluate both the cost and risk reduction effectiveness of various security countermeasures improvements (deterrence, delay, detection) for high vulnerability threats. We also evaluate existing preparedness, response and recovery contingency plans/procedures and practices, which will subsequently be considered in the emergency response planning countermeasure improvements. We also evaluate the cost/ feasibilityalternative technologies to reduce either the g consequences) of a incident threat (e.g., replacing liquid chlorine with hypochlorite electrolytic brine disinfection system) or the criticality of the asset (e.g., alternative standby water supply), The Parsons Brinckerhoff Team 4-10 Section 4—Project Understanding &Approach II MI Mt M" In this task, VSATTM is used to assist in the analysis of most cost- effective countermeasure profiles. As each countermeasure is reviewed, it is "checked" in VSAT and the cost is added to IN VSAT's capital costs and O&M cost window and the "Risk .o Reduction Units" associated with each countermeasure are accumulated. We then use improvement analysis tools to develop so several "scenarios" that describe various combinations of OW countermeasures. Note that the cost/risk analysis can be based upon capital costs, annualized O&M costs, other specified costs or II a composite of all costs. With this information loaded, we can I rapidly analyze and reach decisions on various risk reduction/cost scenarios. VSATTM has built-in functionality to analyze and make decisions on security and other countermeasures. Additional I follow-up work after the site visit may be needed to finalize the improvement analysis. A sample cost/risk analysis summary is shown below. i Cost Risk Analysis Summary J Sorted by Countermeasures I Sated by Assets/Threats I Histograms !robe Anayni: , ' 0f..... of results Results th .� 011111i of 11 Summary ___ __ kerme_asure V IT _— Knowledge Base O I Counts za e + 3 z4 a IT Physical Duplay Choices. I AU Cour�temreasmes` Only Potential Countermeasures ,' Sectors -� Baseline Contesmeesur s __. C-•. -="graMiIIIIIIIIIIIMD I 0 Alternative Power Source 0 10,t 29.40 163 9 Distribution of AXernative Drinking Water00,000 10,000 90 5555 9 Regional Spare Parts/Gitical Equipment Inventories® 0 20,000 41. • 336 Chain Link Fence 0 0 0.00 s a I Cheek All I Urci.ckA1 i THeet,s, Asset(s) Alo<a,. With all CMs selected Asset Hierarchy: & i Checked Potertid Countermeasures - Cost Risk i u u ©Q s,< u :CI Arr..eGxed Costs: 2,129,480 Risk Re ion Urals ,e 2B mo ,e =a m �� EwctrgScerrsipa..Ireduction of ®m m mmLapid Costs: 7,896,500 mm mm 1,n5� implementing 0isplayed Scenario. _,.m No Sammie baled-Al Analy s Data Displayed all C M s 1---- Close HebJ I Task 4: VA Report and Certification The vulnerability assessment report provides a summary of the VA I process as well as the baseline and improvement analysis. VSATTM software now contains an automated feature that generates a draft report with all the required content. The PB Team will work r closely with the City's utilities staff to finalize the content of the W report, especially the VSATTM documented scenarios to determine the improvements to be implemented based upon available budget, !P an issue that is always significant for a small to medium sized ■r utility. The final list of improvements to reduce risk (reduced criticality and/or vulnerability) will be included in the VA water ir report. The standard report template includes a summary of the err # The Parsons Brinckcrho%/Tcan 4-I I Section 4—Project Understanding &Approach no VA methodologyand baseline results. The VA water report and p certification statement will be prepared in draft and presented in a final VA briefing to the Utilities Division and then finalized for submission to EPA. In addition to the VA results, the briefing will discuss proposed ERP upgrades. The ERP upgrade certification must be submitted by December, 31, 2004 or 6-months after the VA submission, whichever comes first. If the City desires, the VSATTM software can be used to cost-effectively prepare the ERP. Project Schedule The PB Team's proposed project schedule for completion of the VA is presented below. Task Time for Completion Project Planning & Management/Asset Total• 1 Month Inventory Preplanning & Project Management 2 weeks Asset Inventories 2 weeks Baseline Vulnerability Assessment Total: 1 Week Utility Mission, Objectives and Threats 1 day Determination Assignment of Threats to Asset 1 day Identify and Assign Existing 1 day Countermeasures Complete Baseline Criticality and 2 days Vulnerability Determination Countermeasures Improvement/Risk 2 Weeks Reduction Analysis VA Report and Certification 1 Week Total Time to Complete VA 2 months This schedule shows that if authorized in a timely fashion, the PB Team can meet the required deadline. If requested by the City of Ocoee as a future task, the ERP can also be completed within two months of authorization. The Pal son\ B/(//( Team 4-12 Sri 4 --Project nide,stancling & Approach SECTION 5—CONFLICTS OF INTEREST/SCHEDULING CONFLICTS Potential Conflicts of Interest/Sc edulin Conflicts Interest/Scheduling g Neither PB nor any of its subconsultants have any potential conflicts of interest related to working for the City of Ocoee on this project. Neither PB nor any of its subconsultants have any scheduling conflicts that would prevent the PB Team from timely filing the City of Ocoee's VA and ERP with the applicable agencies. On-Going Projects for the City of Ocoee Neither PB nor any of its subconsultants are currently performing any projects for the City of Ocoee. I 1 1 ' The Parsons Brinckerhoff Team 5-1 Section 5—Conflicts of Interest/Scheduling Conflicts REFERENCES 6—CLIENT Requested References As requested, our references for the projects listed in Section 2 are provided below. Mike Fitzgerald Florida Area Manager AquaSource 1743 NE 17th Road Ocala, FL 34470 (352) 732-6027 Other References In addition to the references requested in the RFQ, we have provided additional references for water/wastewater system vulnerability assessment and emergency response plan services previously provided. I Chuck Fowler Dan Mathes Water Quality Manager Project Manager City of Buena Park City of Louisville P.O. Box 5009 1955 N. Washington Street Buena Park, CA 90622 Louisville, CO 80027 "" 714-562-3701 303-335-4792 ' Project: Security Project: Security Vulnerability Assessment Vulnerability Assessment ' and ERP planning involving Sandia's RAM-W and ERP planning involving Sandia's RAM-W methodology. methodology. Population — 80,000 Population— 19,000 1 The Parsons Brinckerhoff Team 6-1 Section 6—Client References s.-a" C �a y .�6 L' I ee�d� CERTIFICATE NUMBER � � E� F C � � � ��= � 12/12/03 PRODUCER THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS MARSH NO RIGHTS UPON THE CERTIFICATE HOLDER OTHER THAN THOSE PROVIDED IN THE FINPRO POLICY.THIS CERTIFICATE DOES NOT AMEND,EXTEND OR ALTER THE COVERAGE 1166 Avenue of the Americas AFFORDED BY THE POLICIES DESCRIBED HEREIN.. 38th Floor New York,NY 10036 COMPANIES AFFORDING COVERAGE COMPANY J36157—Blank- A CONTINENTAL CASUALTY COMPANY INSURED COMPANY Parsons Brinckerhoff B • Quade & Douglas , Inc. COMPANY One Penn Plaza C New York, NY 10119 COMPANY D Ti .1 i .ttiYycrctIrj.j:X �Chc.f°!`ISXp�a��a i.kat � �a t?Y7t: lr�IYlef!j X11,,1c otc f r Gric ail THIS IS TO CERTIFY THAT POLICIES OF INSURANCE DESCRIBED HEREIN HAVE BEEN ISSUED TO THE INSURED NAMED HEREIN FOR THE POLICY PERIOD INDICATED. O P NOTWITHSTANDING ANY REQUIREMENT.TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THE CERTIFICATE MAY BE ISSUED OR MAY PERTAIN,THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS,CONDITIONS AND EXCLUSIONS OF SUCH POLICIES.AGGREGATE LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. Ilr CO TYPE OF INSURANCE POLICY NUMBER POLICY EFFECTIVE POLICY EXPIRATION LIMITS LTR DATE(MM/DOIYY) OATE(MMIDDIYY) e_A GENERAL LIABILITY GENERAL AGGREGATE _$ • COMMERCIAL GENERAL LIABILITY PRODUCTS-COMP/OP AGG $ CLAIMS MADE OCCUR PERSONAL&ADV INJURY $ Illi OWNERS&CONTRACTOR'S PROT EACH OCCURRENCE $ _ FIRE DAMAGE(Any one fire) $ .1111 MED EXP(Any one person) $ AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT $ ANY AUTO ALL OWNED AUTOS BODILY INJURY $ SCHEDULED AUTOS (Per person) HIRED AUTOS BODILY INJURY fit (Per accident) NON-OWNED AUTOS . . .,. PROPERTY DAMAGE $ GARAGE LIABILITY AUTO ONLY-EA ACCIDENT $ IIIIP ANY AUTO OTHER THAN AUTO ONLY: M. I EACH ACCIDENT $ AGGREGATE $ EXCESS LIABILITY EACH OCCURRENCE _$ UMBRELLA FORM AGGREGATE $ OTHER THAN UMBRELLA FORM $ WORKERS COMPENSATION AND I TWYMB-S OR ``e <127 sEMPLOYERSLIABILITY EL EACH ACCIDENT __ $ THE PROPRIETOR/ INCL EL DISEASE-POLICY LIMIT $ PARTNERS/EXECUTIVE — OFFICERS ARE: EXCL EL DISEASE-EACH EMPLOYEE $ A OTHER AEA-00-823-27-70 12/31/03 11/01/04 $1 ,000 , 000 per claim 110 PROFESSIONAL LIABILITY $1 ,000 ,000 aggregate DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES/SPECIAL ITEMS Applicable to all operations of the insured +� Subject to polciy terms and conditions SHOULD ANY OF THE POLICIES DESCRIBED HEREIN BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF. ell - THE INSURER AFFORDING COVERAGE WILL ENDEAVOR TO MAIL_ 30 DAYS WRITTEN NOTICE TO THE CERTIFICATE HOLDER NAMED HEREIN,BUT FAILURE TO MAIL SUCH NOTICE SHALL IMPOSE NO OBLIGATION OR As a matter of record L AB L TV OF ANY KIND UPON THE INSURER AFFORDING COVERAGE,RS AGENTS OR REPRESENTATIVES,OR THE ISSUER OF THIS CERTIFICATE. ✓ MARSH USA INC. a: BY: VALID AS OF a '� -. L 4tkrh'�x.���q,��„.� '�` � r �TM dad? , •rr '"= - ,. � •.k"�ye, aa ,�• t jS�W'ea tix � "�? . 'ti` ,3=4„.4,,; iclicoHL) vi 4GORDTM � . - � � ._ �,'' • �� ' � � �—° 11/1/03 PRODUCER Serial# THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE Aon Risk Services,Inc.of New York HOLDER. THIS CERTIFICATE DOES NOT AMEND, EXTEND OR 199 Water Street ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. New York,NY 10038 COMPANIES AFFORDING COVERAGE PHONE: 866-266-7475 FAX: 866-467-7847 COMPANY TRANSPORTATION INSURANCE COMPANY IF INSURED COMPANY PARSONS BRINCKERHOFF QUADE& DOUGLAS,INC. COMPANY ONE PENN PLAZA C NEW YORK,NY 10119 COMPANY srD THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD • INDICATED,NOTWITHSTANDING ANY REQUIREMENT,TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN,THE INSURANCE AFFORDED B Y THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES,LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. CO POLICY EFFECTIVE POLICY EXPIRATION LTR TYPE OF INSURANCE POLICY NUMBER DATE(MM/DD/YY) DATE(MM/DDrYY) LIMITS A GENERAL LIABILITY GL 257249365 11/01/2003 11/01/2004 GENERAL AGGREGATE $ 5,000,000 X COMMERCIAL GENERAL LIABILITY PRODUCTS-COMP/OP AGG $ 5,000,000 CLAIMS MADE X OCCUR PERSONAL&ADV INJURY $ 1,000,000 OWNER'S&CONTRACTOR'S PROT EACH OCCURRENCE $ 1,000,000 FIRE DAMAGE (Any one fire) $ 300,000 MED EXP (Anyone person) $ 5,000 A AUTOMOBILE LIABILITY BUA 257249382 11/01/2003 11/01/2004 X ANY AUTO $500 DED COMP COMBINED SINGLE LIMIT $ 2,000,000 ALL OWNED AUTOS $1,000 DED COLL BODILY INJURYIL $ SCHEDULED AUTOS (Per person) HIRED AUTOS BODILY INJURY NON-OWNED AUTOS (Per accident) E $ GARAGE LIABILITY PROPERTY DAMAGEAUTO ONLY-EA ACCIDENT $ ANY AUTO OTHER THAN AUTO ONLY: EACH ACCIDENT $ AGGREGATE $ EXCESS LIABILITY EACH OCCURRENCE $ UMBRELLA FORM AGGREGATE $ OTHER THAN UMBRELLA FORM $ A WORKER'S COMPENSATION AND WC 257249320 AOS 11/01/2003 11/01/2004 X I TORr a rrM s I °R - EMPLOYERS'UABILITY - WC 257249303 CA ONLY EL EACH ACCIDENT $ 1,000,000 IFTHE PROPRIETOR/ P1PARTNERS/EXECUTIVEINCL EL DISEASE-POLICY LIMIT $ 1,000,000 ft OFF CERS ARE: EXCL EL DISEASE-EA EMPLOYEE $ 1,000,000 OTHER it DESCRIPTION OF OPERATIONS/LOCATIONSNEHICLES/SPECIAL ITEMS Applicable to all operations of the insured Subject to policy terms and conditions SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, THE ISSUING COMPANY WILL ENDEAVOR TO MAIL 30 DAYS WRITTEN NOTICE TO THE CERTIFICATE HOLDER NAMED TO THE LEFT, As a matter of record BUT FAILURE TO MAIL SUCH NOTICE SHALL IMPOSE NO OBLIGATION ORLIABILITY OF ANY KIND UPON THE COMPANY, ITS AGENTS OR REPRESENTATIVES. O D AUTHgegg2 REPRESENTATIVE OF AON RISK SERVICES,INC.OF NY 10242936 do PARSON 2000 25'S.FP3PARSONNEW 02-03 RECOVERED.FPS MM I ,I . ,c2Vit 'tt r-- 1 rt`ft) STATEMENT -p.1% -- QUALIFICATIONS C 0 E E.---, ( OF ti ,, 1 CITY OF OCOEE, FLORIDA I WATER / WASTEWATER VULNERABILITY I ASSESSMENT I RFQ #0402 o at I February 18, 2004 o0 ' I I I w I ,, 14I REDRESS W * , **6 t 6. § M se e , i .o. 0 A r ! ': • rr V y tilk • * y ----.0 I" .. • NT -,zok -* \-. — 411. i. �:�•a y* I Tri"''Tn Int t rr" IP1044.11 PRACTICAL SOLUTIONS-EXCEPTIONAL SERVICE I TECTONIC CORPORATE OFFICE: Mountainville,NY (800)829-6531 804 Moorefield Park Drive,Suite 100 (804)330-7203 FAX(804)330-7213 Richmond,VA 23236 www.tectonicengineering.com I Office of the Buyer City of Ocoee 150 North Lakeshore Drive Ocoee, Florida 34761 February 18, 2004 ATTN: Ms. Joyce Tolbert Buyer RE: City Proposal #0402 Our PN# 04-63 Water/Wastewater Vulnerability Assessment Dear Ms. Tolbert: ITectonic Engineering & Surveying Consultants P.C. is pleased to offer its statement of qualifications for preparation of the Water / Wastewater Vulnerability Assessment in accordance with EPA's and Sandia's RAM-W requirements. ITectonic, an ENR Top 500 full-service civil engineering, planning, surveying, and construction management firm, offers diversified security and intelligence solutions. Tectonic provides a unique ▪ team of experienced engineers and security specialists for Infrastructure Vulnerability Assessments ▪ and Emergency Response Planning. Tectonic will provide the Town with the necessary provisions for the Assessment in accordance with the Bioterrorism Act requirements and the RFP Scope of Work. IThe Emergency Response Plan will be prepared using the required guidelines set forth by the EPA and the Federal Emergency Management Agency (FEMA). IEnclosed you will find a proposal that outlines the experience of our firm, our approach to the project, a brief description of the individuals who will perform the work, and a project timetable. IThank you for your consideration of Tectonic Engineering & Surveying Consultants P.C. If you have any questions regarding any portions of this proposal, please do not hesitate to contact me at (804) 330-7203. Sincerely, TECTONIC ENGINEERING & SURVEYING CONSULTANTS P.C. Edward F. Martella, P.E. Director, Homeland Security Group I PLANNING • ENGINEERING • SURVEYING •CONSTRUCTION MANAGEMENT An Equal Opportunity Employer COMPANY INFORMATION/SIGNATURE SHEET RFO#0402 FAILURE TO COMPLY WITH THESE RFQ INSTRUCTIONS WILL RESULT IN DISQUALIFICATION OF YOUR QUALIFICATION PACKAGE. PLEASE SIGN BELOW ATTESTING THAT YOU HAVE READ AND UNDERSTAND ALL RFQ INSTRUCTIONS,AND THAT YOU UNDERSTAND THAT THE SUCCESSFUL RESPONDENT WILL BE REQUIRED TO ENTER INTO A LEGALLY BINDING CONTRACT WITH THE CITY OF OCOEE. TECTONIC ENGINEERING AND SURVEYING CONSULTANTS,PC COMPANY NAME 804-330-7203 804-330-7213 TELEPHONE(INCLUDE AREA CODE) FAX(INCLUDE AREA CODE) EFMartella a@ tectonicengineering.cont E-MAIL ADDRESS • IF REMITTANCE ADDRESS IS DIFFERENT UTHORIZED SIGNATURE(manual) FROM PURCHASE ORDER ADDRESS, PLEASE INDICATE BELOW: Edward F.Martella.PE—Director.Homeland Security NAME/TITLE(PLEASE PRINT) 804 Moorefield Park Drive STREET ADDRESS Richmond VA 23236 CITY STATE ZIP FEDERAL ID# 14-1691128 Individual X Corporation Partnership Other(Specify) Sworn to and subscribed before me this 1 7 day of f b`-;«• � ,20 07/. Personally Known or Produced Identification Li c - NotIV' ary Public-State of Y` ✓y, .'r i c (Type of Identification) County of t<&-4-t,--{-: i c't. Signature of Notary Public ill _ 111 r s 4 F Printed,typed or stamped commissioned name of Notary Public 10 RFQ 0402 I CITY OF OCOEE, FLORIDA WATER /WASTEWATER VULNERABILITY ASSESSMENT TABLE OF CONTENTS NO. TITLE EXECUTIVE SUMMARY 1.0 TECTONIC INTRODUCTION 2.0 RELATED EXPERIENCE 2.1 Training Certificates 3.0 PROJECT TEAM 4.0 PROJECT UNDERSTANDING / PROJECT APPROACH 4.1 System Overview 4.2 Vulnerability Assessment 4.2.1 SANDIA: RAM-W 4.3 Scope of Work 4.4 Deliverables 4.5 Project Schedule I 5.0 CONFLICTS I 6.0 CLIENT REFERENCES Appendix A - Project Team Résumés Appendix B - Insurance Certificates I WATER/WASTEWATER VULNERABILITY ASSESSMENT CITY OF OCOEE,FLORIDA EXECUTIVE SUMMARY In response to the request for proposal for a Water / Wastewater Vulnerability Assessment (VA), and a future Emergency Response Plan (EOP) for the City of Ocoee's (City) potable water system and lift stations, Tectonic is pleased to submit this proposal. Tectonic is uniquely qualified having engineering and security personnel experienced with providing Vulnerability Assessments for drinking water utilities utilizing the Sandia RAM-W methodology. Because of this experience, our senior security staff have recently been accepted by Sandia Laboratories to be trained and certified as trainers for Sandia's VAM-CF Assessment Methodology for Chemical Facilities. The Tectonic Team will provide the City with a comprehensive review of the physical and operational vulnerabilities of its drinking water system facilities and, if requested, of its wastewater facilities. Our approach combines the application of both offensive and defensive methodologies, executed by personnel who are expert with special operations, intelligence collection, counter-terrorism, emergency operations, security upgrades, and utilities engineering expertise to identify areas that require improvement. The Tectonic Team offers the City unique and extensive experience with threat and vulnerability assessments as a result of experience in water system facilities design and security appraisals. The Tectonic Team is certified to perform the assessment using the RAM- W Risk Assessment Methodology developed by Sandia National Laboratories and AWWA, as required by the U.S. Environmental Protection Agency (EPA). Tectonic is certified to perform the RAM-W process, in addition, Tectonic Senior Personnel are Certified Trainers for the Sandia National Laboratories VAM-CF — Vulnerability Assessment Methodology for Chemical Facilities. Although the EPA's minimum guidelines will be appropriately applied, the key objective as we perform our inspections and studies, and prepare the assessment, will be to exceed what is obvious, and provide the City with a complete and logical final report that addresses both trained and untrained threats, while providing practical recommendations for security improvements. The Tectonic Team is excited about this opportunity to showcase our combined skills in service to the City and in developing a mutually beneficial relationship. I I I Page 2 PN04-63 PRACTICAL SOLUTIONS—EXCEPTIONAL SERVICE WATER/WASTEWATER VULNERABILITY ASSESSMENT CITY OF OCOEE,FLORIDA 1.0 TECTONIC INTRODUCTION Tectonic is an ENR Top 500 full-service civil engineering, planning, surveying, and construction management firm with a staff of over 250 and offices nationwide. Tectonic has provided multi-discipline engineering services for numerous utilities including homeland security, public works, water, sewer, public infrastructure, telecommunications and power for over 15 years. The Top 411. AILI The philosophy that has guided our company since its inception is one of vision, integrity and technical expertise. These qualities have made it possible to meet the expectations of our clients on a diverse range of projects: • Vision has provided us the foresight to anticipate our clients' needs and develop the capabilities to service those needs by engendering in our staff the desire to continually expand their knowledge and learn new, ever-changing technologies. • Integrity has fostered a commitment to maintain the highest ethical conduct in the performance of all our services. ■ Technical expertise is achieved through innovative thinking and creative problem solving while adhering to the basics of quality control, schedule & cost. These beliefs shaped with strongleadership, commitment to excellence and sound judgment p 1 9 grounded in the basics of engineering fundamentals and principals characterize the Tectonic network of firms. The project will be managed and performed from Tectonic's Richmond, Virginia office. Tectonic has the proven experience of working with public utility clients on a variety of projects including homeland security services, water treatment, storage, and distribution. Tectonic prepared the Vulnerability Assessment for Boca Raton Water Utilities. Experienced project managers understand the costs and the associated cost-benefits with selected water utility improvements and security enhancement design. Tectonic's team of engineers has the unique capabilities to perform Infrastructure Vulnerability Assessments. Some of the technical services available for infrastructure security are: • Security Upgrade Designs ■ Utility Engineering Services I . Hydraulic Modeling for Water Supply Systems Page 3 PN04-63 PRACTICAL SOLUTIONS—EXCEPTIONAL SERVICE WATER/WASTEWATER VULNERABILITY ASSESSMENT CITY OF OCOEE,FLORIDA • Blast Loading / Damage Analysis I .I Building Structural Analysis / Fire Loading ■ 24/7 Disaster Response Alliances ■ Hazardous Waste Mitigation / NEPA Reporting I .I Dam analysis and design • Emergency Response and Operation Plans • IT Security Plans I Additionally, Tectonic was part of the Emergency Response Alliance that provided 24/7 support efforts for the World Trade Center disaster clean up. Responsibility included performing survey services to monitor stability of adjacent structures and debris piles and locating critical features such as elevator shafts and stairwells at the site. Tectonic staff was I also part of the ASCE Emergency Response Alliance of Structural Engineers that performed on site inspections of buildings adjacent to the WTC site, to evaluate structural stability and to make recommendations regarding emergency action related to building safety issues. I I I I I I I I I I Page 4 PN04-63 PRACTICAL SOLUTIONS—EXCEPTIONAL SERVICE I WATER/WASTEWATER VULNERABILITY ASSESSMENT CITY OF OCOEE,FLORIDA 2.0 RELATED EXPERIENCE IThe following projects represent the breadth and depth of Tectonic's expertise in vulnerability assessments and emergency operation planning. IVULNERABILITY ASSESSMENT & EMERGENCY OPERATIONS PLAN PROJECT: County of Roanoke, VA I CLIENT: County of Roanoke Utilities Department CONTACT: Mr. Scott Agner, 540-387-6226 - •^M0,_ �p✓ikt+i F4 I TECTONIC performed a Vulnerability Assessment, utilizing RAM-W, as Z ,dallizig- lk� well as developed an Emergency Response Plan for the County's water o ; ` :A .',z system, which serves a population of 45,000. 78 38 VULNERABILITY ASSESSMENT & EMERGENCY OPERATIONS PLAN PROJECT: American Samoa Power Authority, Water System L CLIENT: American Samoa Power Authority, Samoan Islands, USA 11 CONTACT: Mr. Dave Dacanay, 011 684-699-1333 or PA I daved@aspa.com "} TECTONIC is completing a Vulnerability Assessment, in . ...-;--11/ accordance with RAM-W; and to develop an Emergency I Response Plan and Security Enhancement Planning and Design for ASPA's water system. ASPA is responsible for power, water, wastewater and solid waste on five of American Samoan's islands in the South Pacific. I VULNERABILITY ASSESSMENT & EMERGENCY OPERATIONS PLAN LPROJECT: Rivanna Water & Sewer Authority ig..,0&soyee , ii CLIENT: Rivanna Water & Sewer Authority, Albemarle County, VA at � CONTACT: Robert Wichser, P.E., 434-977-2970 I L Tectonic prepared a vulnerability assessment and emergency operations ,�.,,d plan for a county-wide water and sewer authority located in Charlottesville, I VA. VULNERABILITY ASSESSMENT & EMERGENCY OPERATIONS PLAN IPROJECT: Boca Raton Utilities Services Facilities CLIENT: City of Boca Raton, Boca Raton, Florida CONTACT: Mr. Norm Wellings, 561-383-7322 *~u,'� tv�O City TECTONIC conducted a Water Vulnerability Assessment `3 ..,,• ,4 and developed an Emergency Response Plan for the City of `4.�,,/ � ,." Boca Raton I Boca Raton utilizing Sandia RAM-W. The system serves a population of more than 100,000. IPage 5 TPrr'Tri AI rr` PN04-63 IPRACTICAL SOLUTIONS-EXCEPTIONAL SERVICE I WATER/WASTEWATER VULNERABILITY ASSESSMENT CITY OF OCOEE,FLORIDA I VULNERABILITY ASSESSMENT & EMERGENCY OPERATIONS PLAN PROJECT: City of Hagerstown, MD Water Department {aF,, CLIENT: City of Hagerstown, MD CONTACT: Chris Bordlemay, Director, Sewer and Water Operations " f ' Xi I 301-331-0482 -.:=' ,, _),i Preparation of city-wide vulnerability assessment for the water !�kti• w_,,, department. Services also include development and submission of an Iemergency operations plan. I SECURITY ASSESSMENT AND HOMELAND SECURITY PLAN PROJECT: Municipal Security Assessment CLIENT: City of Rock Hill, SC CONTACT: Mr. Cody Philipps, 803-829-8054 IoCKI-IIIi4 ISOl IN C •lk k1) 1IISA TECTONIC performed a Security Assessment for city wide I infrastructure including water and wastewater facilities. Tectonic also provided the city with an updated Homeland Security Plan I VULNERABILITY ASSESSMENT & EMERGENCY OPERATIONS PLAN PROJECT: Loudoun County Sanitation Authority CLIENT: Loudoun County Sanitation Authority, Leesburg, Virginia IAs part of a team, Tectonicprovided the following services to the LCSA: a Vulnerability Assessment, kin accordance with RAM-W, development of an (ft Emergency Response Plan and Security Enhancement Planning and Design. The average daily flow for this year is 12.5 MGD to Iserve a population of 110,000. VULNERABILITY ASSESSMENT & EMERGENCY OPERATIONS PLAN r:7;.,: I PROJECT: City of Roanoke, VA f Itl CLIENT: City of Roanoke, Virginia Water Department .' ) CONTACT: Mr. Delmar Irving, 540-366-2811 :, 1f, TECTONIC performed a Vulnerability Assessment, utilizing I RAM-W, as well as developed an Emergency Response Plan and a Security Enhancement Plan for the City's water system, which serves a population of over 150,000. I I Page 6 T.CribTr%A1!" PN04-63 IPRACTICAL SOLUTIONS—EXCEPTIONAL SERVICE WATER/WASTEWATER VULNERABILITY ASSESSMENT CITY OF OCOEE,FLORIDA VULNERABILITY ASSESSMENT & EMERGENCY OPERATIONS PLAN PROJECT: City of Norfolk, VA CLIENT: City of Norfolk, Virginia Department of Utilities t'/` TECTONIC provided Infrastructure Vulnerability Assessment services, using SANDIA RAM-W methodology, and developed an Emergency Operations Plan for the City of Norfolk. VULNERABILITY ASSESSMENT & EMERGENCY OPERATIONS PLAN PROJECT: Cincinnati, Ohio �, .c> i CLIENT: Greater Cincinnati Water Works /4'4: 79811 •• TECTONIC provided a vulnerability assessment of the Greater *� . :* Cincinnati Water Works (GCWW) infrastructure and operations in olio accordance with the RAM-W methodology developed by SANDIA . National Laboratories. Additionally, the project included preparation of recommendations for revisions to the Emergency Operations Plan. VULNERABILITY ASSESSMENT AND EMERGENCY OPERATIONS PLAN UPDATE PROJECT: Board of Water Works of Pueblo, Colorado CLIENT: Board of Water Works of Pueblo, Colorado Board of Water Works — TECTONIC performed a Vulnerability and Hazard of i'lu l►lu, (;ok?rtdo Assessment, using Sandia RAM-W, of the water system, which includes an 84-MGD water treatment plant, two intakes, ten pump stations, tank and reservoir storage facilities, and more than 500 miles of distribution line. The system serves a population of 103,000. VULNERABILITY ASSESSMENT & EMERGENCY OPERATIONS PLAN PROJECT: City of Waterbury, CT llllllllllll CLIENT: City of Waterbury, Connecticut Department of Water ,� ` . �:4, -41 TECTONIC performed a Security Vulnerability Assessment of the Drinking '�,, coNx. .- Water System in accordance with the Sandia RAM-W Methodology. The City has a safe yield capacity of approximately 28 MGD consisting of five reservoirs, one treatment plant, distribution and storage serving a population of over 105, 000. In addition, recommendations contained in the Vulnerability Assessment report were used to update the Emergency Operation Plan. Pagel r-gt-4 7- A!I et PN04-63 PRACTICAL SOLUTIONS-EXCEPTIONAL SERVICE I WATER/WASTEWATER VULNERABILITY ASSESSMENT CITY OF OCOEE,FLORIDA I VULNERABILITY ASSESSMENT & EMERGENCY OPERATIONS PLAN IC PROJECT: Mahoning Valley Sanitary District CLIENT: Mahoning Valley Sanitary District, Youngstown, Ohio i . 011. + LTECTONIC performed a Vulnerability Assessment, using RAM-W, of a water system serving more than 300,000 customers in Trumball and Mahoning Counties. The facilities include a I surface water supply reservoir, a 60 MGD water treatment plant, approximately 30 miles of transmission mains and other related auxiliary facilities. L VULNERABILITY ASSESSMENT & EMERGENCY OPERATIONS PLAN PROJECT: Pawtucket Water Supply Board CLIENT: Pawtucket Water Supply Board, Pawtucket, Rhode Island TECTONIC performed a Vulnerability Assessment to provide Security 1'a1 .:... ' * t I Enhancement Planning and Design for the PWSB, as well as an Emergency Operations Plan. The system serves a population of over 100,000. I VULNERABILITY ASSESSMENT AND EMERGENCY OPERATIONS PLAN UPDATE L PROJECT: Eastern Municipal Water District CLIENT: Eastern Municipal Water District, Perris, California II As part of a team, TECTONIC provided a Vulnerability Assessment of the EMWD system infrastructure and utility operations. The EMWD system includes a service area of 555 square miles. Tectonic also developed an EASTERN MUNICIPAL I update of the EOP with an addition of a Terrorism Annex. WATER DISTRICT SINa 1950 VULNERABILITY ASSESSMENT AND EMERGENCY OPERATIONS I PLAN UPDATE PROJECT: Coachella Valley Water District CLIENT: Coachella Valley Water District, Coachella, California As part of a team, TECTONIC performed a Vulnerability Assessment of the domestic water system. The CVWD service area covers more than 640,000 e 11 acres including sections of Palm Springs and provides drinking water to a population of 211,000. IIn addition, provided an updated EOP, with special emphasis on terrorism and Weapons of Mass Destruction, in accordance with California SEMS format. I TE Page8 r"T II ,.?kI.'► PN04-63 I PRACTICAL SOLUTIONS—EXCEPTIONAL SERVICE ' WATER/WASTEWATER VULNERABILITY ASSESSMENT CITY OF OCOEE,FLORIDA VULNERABILITY ASSESSMENT AND EMERGENCY OPERATIONS PLAN UPDATE PROJECT: City of Corona CLIENT: City of Corona, California ,, As part of a team, TECTONIC conducted a Vulnerability Assessment of the City of t Corona's water system. The system services a population of 141,000. An updated Emergency Operations Plan was provided to include terrorist threats. The EOP was in accordance with California SEMS protocol. VULNERABILITY ASSESSMENT PROJECT: City of Yonkers fro"-4orro CLIENT: City of Yonkers Engineering Department, Yonkers, New York '�' a TECTONIC performed a Vulnerability Assessment for the City of Yonkers water 'jz " system, which serves over 196,000 people. a, °' VULNERABILITY ASSESSMENT & EMERGENCY OPERATIONS PLAN PROJECT: City of Bellevue ICLIENT: City of Bellevue Utilities Department, Bellevue, Washington A oF�►a�4 As part of a team, TECTONIC provided a Vulnerability Assessment for City of the City water system that supplies the Microsoft Headquarters, Coca !�'►V Bellevue Cola, and other key industrial facilities. The Vulnerability Assessment IaH;N;,t° WASHINGTON included recommendations for upgrades to the existing physical protection systems. I Page 9 TCY"reNRtlel` PN04-63 PRACTICAL SOLUTIONS-EXCEPTIONAL SERVICE I WATER/WASTEWATER VULNERABILITY ASSESSMENT CITY OF OCOEE,FLORIDA 2.1 TRAINING CERTIFICATES I Iwww .haestad. COM .w METHODS w� I Continuing Education Transcript 37 Brookside Road NAME Edward Martella Waterbury,CT 06708 I COMPANY Tectonic Engineering Consultants (203)755-1666 ADDRESS PO Box 37 Mountainville NY 10953 dr Date/City Course CEU's//Hours Date Course CEU's//Hours June 4—6,2002 Risk Assessment Methodology for I San Diego,CA Water Utilities 2A//24 End of Transcript I or I N s June 7.2002 - - Nicole Beckom Date "' ^/' Director of Continuing Education o r I I I I Page 10 T r st T /Y j�C f✓ PN04-63 1 PRACTICAL SOLUTIONS—EXCEPTIONAL SERVICE ' WATER/WASTEWATER VULNERABILITY ASSESSMENT CITY OF OCOEE, FLORIDA 1 I IAmerican Water Works Association r. Certificate of Completion f 1 Y. Edward F Martella I has met the online course completion requirements for ' Security Planning for Drinking Water Systems: An Operational Approach ' The American Water Works Association,in accordance with its policy on Assignment of Continuing Education Units,hereby f - < grants CEU credits as indicated below.The Certificate ID listed below and an authorized supervisor signature are required for Y h validation of this certificate. I 1_. ' Continuing Education Units:0.2 Completion Date:January 10,2003 N..2'.1 it 1 Certificate ID#:064071179120102736361352900010 I '`✓i. On-site Supervisor's Signature: X Date , •i American Water Works Association ' 6666 West Quincy Avenue Denver,CO 80235 4 ' http://www.awwa.org f+;, American Water Works 800-926-7337 '' Association 1 I 0 '.M,' wh •'':r1 R' N - -'-'f, {; "' J:. °.t• ,,-' ,-. i o ai. wt I I I I I I I Page 11 T.C.nT Vi r‘. Vl,(' PN04-63 IPRACTICAL SOLUTIONS—EXCEPTIONAL SERVICE WATER I WASTEWATER VULNERABILITY ASSESSMENT CITY OF OCOEE,FLORIDA I 3.0 PROJECT TEAM Richard P. Kummerle, P.E., P.G., P.P., Principal-In-Charge of Tectonic. Mr. Kummerle has over 25 years of engineering and management experience. He is a licensed Professional Engineer in 37 states including Florida. He is VSAT certified for water and wastewater self assessment, FEMA certified for Emergency Management and has been certified by Sandia National Laboratories to train personnel in VAM-CF. He is the Managing Principal responsible for all Homeland Security Projects. Mr. Kummerle will be responsible for administering the overall project and assignment of additional personnel as the project progresses. He has performed water vulnerability assessments and assisted in the preparation of emergency operation plans for regional agencies and municipalities nationwide. Edward F. Martella, P.E., Director of Tectonic's Homeland Security Group, will serve as Project Manager. Mr. Martella is SANDIA RAM-W certified and has over 25 years of professional experience. He also a certified trainer of the VAM-CF - Vulnerability Assessment Methodology for Chemical Facilities. Mr. Martella will assist with the facilitation of the RAM-W Methodology with City Representatives and Project personnel. Mr. Martella is a licensed Professional Engineer in the State of Virginia and eleven other states. He holds certificates from FEMA's Emergency Management Institute, the Department of Defense's Protective Design Center and Sandia Laboratories Risk Assessment Methodology. He has conducted vulnerability assessments and Emergency Response Plans for municipalities and government agencies nationwide and overseas. William Fetter - is the Senior Emergency Operations Planner. Mr. Fetter has over 20 years experience in emergency management, safety and security fields. His experience includes preparation of emergency response plans for waster systems and statewide regional agencies. Philip Melita - is FEMA certified in Emergency Management. Mr. Melita has over six 1 years experience in the fields of civil engineering and construction procurement. He has participated in vulnerability assessments for Roanoke County, Va., American Samoa, Hagerstown, MD, Havelock, NC, Roanoke, VA and Boca Raton, VA. His experience includes site planning and design, environmental compliance, electrical design, and structural inspection, including water tanks. I (For Project Team resumes see Appendix A) I Page 12 PN04-63 PRACTICAL SOLUTIONS-EXCEPTIONAL SERVICE WATER/WASTEWATER VULNERABILITY ASSESSMENT CITY OF OCOEE,FLORIDA 4.0 PROJECT APPROACH Our approach to completion of the Vulnerability Assessment in accordance with the RFP's requirements is as follows: • To develop and build a fully representative assessment team during the initial planning stages. The Tectonic Team will be comprised of water system personnel, the members and representatives for the City's departments, ■ To solicit and collect input from the assessment team for implementing the RAM-W analysis including current policies and procedures as well as interviews of key personnel; ■ To perform on-site inspections and review of system documents for familiarization and identification of critical elements, monitoring and redundant systems; I . Identify critical customers and to inspect and assess the existing condition of water main entries at their facilities; ■ To prepare the RAM-W analysis with all information collected from the aforementioned for review by the City; ■ To prepare the draft report and submit and receive comments from the City for submission of the final report; • To submit recommendations for the development of the Security Enhancement Plan and Security Upgrades; ■ If requested, to develop an Emergency Response Plan (ERP) that will serve as a guide for the Water Utility for immediate response to an emergency. The ERP will identify responsibilities of the delegated team members and other City personnel, outline procedures and describe in detail response actions. Tectonic is immediately available to begin all vulnerability services. All aspects of the Vulnerability Assessment for the City's water and wastewater system, including drafts, copies, reports and recommendations, will be regarded as Confidential by Tectonic. Proposed staff have been cleared for past involvement with other water systems. In addition to our requirement that all employees sign a Non-Disclosure Employment Agreement, we also require all employees working on Vulnerability Assessments, Emergency Operation Plans, and Security Enhancement Plans to execute a Confidentiality Agreement, which specifically addresses the current Federal Legislation regarding the requirements for confidentiality of their material, as well as penalties for non-compliance. Tectonic has also developed an internal security program, which regulates the storage and distribution of all materials received, created and prepared for development of the Vulnerability Assessments, Emergency Operation Plans, and Security Enhancement Plans. These security procedures cover both hard copy materials as well as electronic files. Page 13 PN04-63 PRACTICAL SOLUTIONS—EXCEPTIONAL SERVICE WATER/WASTEWATER VULNERABILITY ASSESSMENT CITY OF OCOEE,FLORIDA 4.1 System Overview As previously stated, it is our intention to provide a comprehensive vulnerability assessment in accordance with the RAM-W methodology. The first step to achieve this goal is to understand the current and future operation of the system. We understand the City owns and operates two water treatment plants, South and Forest Oaks, providing approximately 9.5 million gallons peak capacity. Approximately, 9500 customers are serviced by the water department. The City pumps its water from deep wells, about 1500' in depth, from the lower Floridan Aquifer Raw water is then pumped up to the surface where it is then aerated and disinfected with sodium hypochlorite for treatment. The water is then stored in above ground water tanks for distribution. Tectonic is licensed in the State of Florida, and familiar with Federal and State and Local codes, regulations and laws. 4.2 Vulnerability Assessment 1 4.2.1 SANDIA: RAM-W Methodology Sandia's Risk Assessment Methodology for Water Utilities (RAM-W) will be utilized as the basis for the V/A. RAM-W incorporates the review of existing physical protection systems and evaluates these systems based on values of risk analysis and reduction. Using RAM-W, The Tectonic Team will follow the methodology recommended by the EPA: • Planning - Identify and prioritize facilities and conduct initial research. During this phase, The Tectonic Team will document your facility's mission objectives, and operations. Mission objectives and all elements/operations of the water infrastructure will be characterized and ranked using "Pair Wise Comparisons". The matrix used to compare and rank elements will be integrated into the final report. • Threat Assessment - A good security posture is directly related to understanding the threat and knowing your vulnerabilities. The V/A must be preceded by a comprehensive and accurate threat assessment. The threat assessment will be developed based on available intelligence from open source information, law enforcement incident reports, research on similar threats, and corporate experience in countering terrorism and insurgency. Every site requiring a vulnerability assessment will have different threats based on its status, political setting, inhabitants, function and economics. From this information, the potential adversaries can be identified and characterized as to level of threat posed to the infrastructure. Based on this information, credible Design Basis Threat (DBT) criteria will be developed. • Facility Characterization - Using a System Process Diagram, Tectonic will prioritize critical assets within the infrastructure. This includes all elements necessary to accomplish your facility's mission, to include but not limited to, source water, treatment, transmission and distribution system, hazmat, SCADA, etc. During the facility characterization, The Tectonic Team will develop a system "Fault Tree". This is a Page 14 PN04-63 PRACTICAL SOLUTIONS—EXCEPTIONAL SERVICE WATER I WASTEWATER VULNERABILITY ASSESSMENT CITY OF OCOEE,FLORIDA graphic representation of critical assets that support the mission. Following the development of the Fault Tree, a Consequence Assessment is conducted to measure the effects of loss or interruption of a critical asset. I . System Effectiveness, (PPE) — The Tectonic Team will analyze the facility's ability to effectively deter, detect, delay and respond to an attack. Adversary strategies and paths of least resistance will be identified by creating Adversary Sequence Diagrams directed at each critical asset. System effectiveness for all adversary types and undesired events will be documented in the final report. I . Risk Analysis - The process of analyzing threats to and vulnerabilities of a facility, determining the potential for losses and identifying cost-effective measures to eliminate or mitigate risks. Risk is quantified by measuring the likelihood of attack, potential for adversary success, and consequence of a malevolent act. ■ Risk Reduction - The objective of risk reduction is to prevent and/or mitigate the consequences of an undesired event. Both physical protection and operational upgrade recommendations will be provided by Tectonic to improve the facility's ability to detect, delay, respond and mitigate undesired events. Elements of the RAM-W process provide for: I . Ranking facilities • Developing the Design Threat Basis (DBT) • System Fault Trees • Consequence Tables • Critical Assets • Physical Protection System (PPE) • Adversary Sequences • Risk Calculations • Consequence Mitigation I I I I Page 15 PN04-63 PRACTICAL SOLUTIONS—EXCEPTIONAL SERVICE WATER/WASTEWATER VULNERABILITY ASSESSMENT CITY OF OCOEE,FLORIDA I 4.3 Scope of Work The Vulnerability Assessments will address geographical location, facilities, treatment processes / methods, equipment, current security posture, and proposed expansion. As discussed, methodology will expand on the basic requirements as outlined in the EPA Instructions For Drinking Water Utilities. As a minimum, Tectonic will provide the following: 1. Determine system objectives by: • Identifying the important mission objectives and criteria of the system to be Y 9 P J assessed. ■ Identifying the threats and consequences that could affect the missions/functions. • Determining the assets that need to be protected to minimize the impact of the undesirable events/consequences. ■ Review existing and proposed near term security measures. • Determining the malevolent acts that could reasonably cause these events/consequences. 2. Prioritize adverse events/consequences affecting the water system and the surrounding community including: • Loss of critical function and/or major service disruption. I . Intentional attack on public safety via water Utility assets, contamination of the water supply, and chemical releases or chemical theft. 3. Define how the malevolent acts might be conducted via a threat assessment, such as: • Physical damage. I . Chemical, biological, and radiological contamination. ■ Cyber attacks on the Supervisory Control and Data Acquisition (SCADA) or other process control systems. ■ Interdependency disruptions (e.g., electrical, transportation) 4. Assess the likelihood (qualitative probability) of such malevolent acts from defined threat sources (e.g. terrorist, insider, determined vandal, casual vandal) 5. Systematic site characterization of the water system to include the collection of performance data on: • Important facilities, processes, and assets. • Physical protection system features of deterrence, detection, delay, and response. ■ Cyber protection system features. I . Security policies and procedures and compliance with same. Page 16 PN04-63 PRACTICAL SOLUTIONS—EXCEPTIONAL SERVICE WATER/WASTEWATER VULNERABILITY ASSESSMENT CITY OF OCOEE,FLORIDA C 6. Provide a performance-based approach to evaluate the risk to the water system based on the effectiveness of existing security infrastructure against the specific malevolent acts determined in the preliminary findings. 7. Determine the most critical assets (targets) in a water system, detail their interrelationships within other assets in the system, identify the consequences of malevolent acts that could be directed against them, and evaluate the effectiveness of both the existing and proposed protection systems. 8. Identify the system's vulnerabilities and provide a prioritized plan for security upgrades, modifications of operational procedures, and/or policy changes to mitigate identified risks to critical assets. All upgrades, modifications, or policy changes will insure that the finished water product is in compliance with all Local, State, and Federal Agency requirements. 9. Provide a basis for comparing the cost of protection against the risks posed. 10.Review existing Security Procedures and provide suggested changes or training as necessary to address specific issues that are identified by the Vulnerability Assessment. 11.If requested, development of an Emergency Response Plan for the City's water system. 12.Attend kickoff meeting with the assessment team to review RAM-W procedures and develop a work plan. 13. Review existing documents relating to facility/system operation. 14. Establish system critical functions, key assets, and undesirable events. 15. Perform on-site inspection with The Tectonic Team of professional engineers and security specialists. 16. Conduct workshop meetings with the City to establish draft and final work plan. 17. Perform threat assessment to include definingmalevolent acts, potential threats, and prioritize events/consequences. 18. Conduct workshop meeting with the City to discuss results. 19. Perform site characterization and develop risk assessment. 20. Determine risk-weighted weakness and prioritize necessary upgrades for risk reduction. 21. Prepare draft of final report for review and comment by the City. Page 17 PN04-63 PRACTICAL SOLUTIONS—EXCEPTIONAL SERVICE WATER/WASTEWATER VULNERABILITY ASSESSMENT CITY OF OCOEE,FLORIDA I 22. Incorporate comments and submit final report. I 4.4 Deliverables Deliverables shall include the following: ■ 5 Copies of the Draft Work Plan for Accomplishing the vulnerability assessment • 5 Copies of the Final Work Plan for Accomplishing the vulnerability assessment • 5 Copies of Monthly/Weekly Progress Reports and Meeting Minutes I . 5 Copies of draft final report for review and Evaluation Purposes • 5 Copies of draft final report and exhibits • Electronic Files of report and related exhibits 4.5 Project Schedule Tectonic can provide the kickoff presentation and perform site inspections within 30 days after NTP. Completion of the Vulnerability Assessment Report can be accomplished within 6 weeks of Notice to Proceed. If requested, the Emergency Operation Plan will be completed within 60 days of completion of the site inspections. The proposed project staff can begin immediately. Tectonic has the capacity and manpower to perform the project within the schedule required by the RFP and the EPA guidelines. Page 18 PN04-63 PRACTICAL SOLUTIONS—EXCEPTIONAL SERVICE WATER/WASTEWATER VULNERABILITY ASSESSMENT CITY OF OCOEE,FLORIDA I 5.0 CONFLICTS [ Tectonic certifies that there are no potential conflicts by working for the City of Ocoee. Tectonic is not currently performing work for the City of Ocoee. I 6.0 CLIENT REFERENCES County of Roanoke, Virgina City of Rock Hill, SC I Utility Department 155 Johnston Street 1206 Kessler Mill Road PO Box 11706 Salem, VA 24153 Rock Hill, SC 29731-1706 540-387-6226 Attn: Tom Glenn Attn: Mr. Scott Agner Hometown Security Water Operations Manager Coordinator I 540-387-6226 803-326-3810 American Samoa Power Rivanna Water & Sewer I Authority Authority P.O. Box PPB 695 Moores Creek Lane Water Services Division Charlottesville, Va 22902 I Pago Pago, AS 96799 Attn: Mr. Robert Wichser, Mr. Dave Dacanay PE Water Department Division (434) 977-2970 I +01-1- (684) 699-1333 City of Boca Raton City of Hagerstown, MD Utilities Service Department Water Department IWater Treatment Plant 10802 Water Works Road 1301 W. Glades Road Williamsport, MD 21795 Boca Raton, Fl 33431 Attn: Mr. Christopher IAttn: Mr. Norm Wellings Bordlemay 561-383-7322 301-223-7424 I I I I Page 19 PN04-63 IIPRACTICAL SOLUTIONS-EXCEPTIONAL SERVICE WATER/WASTEWATER VULNERABILITY ASSESSMENT CITY OF OCOEE,FLORIDA I I I ■ APPENDIX A I I I I I I I I I I I I Page 20 PN04-63 PRACTICAL SOLUTIONS—EXCEPTIONAL SERVICE TECTONIC RICHARD P. KUMMERLE, P.E., P.G., P.P. Managing Principal QUALIFICATIONS SUMMARY i Mr. Kummerle has over 25 years experience in the fields of civil, geotechnical and environmental engineering, and project/construction management. His experience includes all aspects of engineering including preparation of studies, reports, planning analysis and design, construction documents and specifications, claims analysis, construction supervision/resident engineering and project management. Projects include: power generation, industrial, telecommunications, transportation, commercial, municipal, residential, and homeland security. Mr. Kummerle is certified to provide Vulnerability Assessments. He has also received certification from the Emergency Management Institute of the Federal Emergency Management Agency. I As Managing Principal, Mr. Kummerle is responsible for overall management of the firm and supervision of the Regional offices. l EDUCATION B.S. Geotechnical Engineering (1975) College of Mines, University of Arizona; Tucson, AZ M.S. Civil Engineering (1980)Columbia University, New York, NY FEMA Emergency Management Institute/ Emergency Program Manager Sandia Laboratories, Certified Trainer, Vulnerability Assessment Methodology for Chemical Facilities REGISTRATION II Professional Engineer: Virginia, Florida, New York, New Jersey, Connecticut, and in 31 other states throughout the U.S. Professional Geologist: Indiana, Arkansas, Pennsylvania, and Missouri. Professional Planner: New Jersey PROFESSIONAL AFFILIATIONS American Society of Civil Engineers Association of Engineering Geologists National Council of Examiners for Engineering American Planning Association SPECIFIC EXPERIENCE Vulnerability Assessments/ Emergency Operation Plans/Security Enhancement Plans • EOP Capital Region Council of Governments, Connecticut • Security Assessment, City of Rock Hill, SC • Vulnerability Assessment and EOP Update, City of Waterbury, Connecticut • Vulnerability Assessment, City of Yonkers, New York • Vulnerability Assessment and EOP Update City of Pawtucket, Rhode Island • Vulnerability Assessment and EOP Update , City of Cincinnati, Ohio • Vulnerability Assessment and EOP Update, City of Norfolk, Virginia • Vulnerability Assessment and EOP Update, City of Roanoke, Virginia • Vulnerability Assessment and EOP Update, City of Pueblo, Colorado • Vulnerability Assessment and EOP Update, City of Boca Raton, Florida • Vulnerability Assessment and EOP Update, Rivanna Water& Sewer Authority, Albemarle County, VA I Industrial/Commercial • Octane Petroleum Storage Facility, Hudson, New York • D.B. Wilson Barge Unloading Facility, Green River, Kentucky • Ogden-Martin Resource Recovery Facility, Hillsboro County, Florida Richard Kummerle • Ogden-Martin Resource Recovery Facility, Bristol, Connecticut • Vicon Resource Recovery Facility, Rutland, Vermont • Vicon Resource Recovery Facility, Manchester, New Hampshire • Vicon Resource Recovery Facility, West Springfield, Massachusetts • Vicon Resource Recovery Facility, Wallingford, Connecticut • Novamet Manufacturing Facility, Raleigh-Durham, North Carolina • NASA-Cargo Hazardous Waste Facility, Coco Beach, Florida • NASA-Solid Rocket Booster Facility, Coco Beach, Florida • PANYNJ-Western Union Teleport Facility, Staten Island, New York • Exxon Process Plant Additional Facilities, Elizabeth, New Jersey • Blasser-Swiss Lube Plant, Goshen, New York • Avon Headquarters & Manufacturing Plant, Suffern, New York • Octane Petroleum Facility Expansion, Hudson, New York • Trandevelopment New England Automotive Gateway, Spencer, Massachusetts Power Generation • Green Generating Station Units 1&2, Sebree, Kentucky • D.B. Wilson Generating Station Units 1&2, Centertown, Kentucky • Coleman Generating Station, Hawesville, Kentucky • Seminole Generating Facility Units 1&2, Paltaka, Florida • Taylor Generating Stations Units 1&2, Perry, Florida • Martin Generating Station Units 1&2, Martin, Florida • Sanford Generating Station Units 4&5, Sanford, Florida • Forked River Nuclear Power Plant, Forked River, New Jersey • Oyster Creek Nuclear Power Plant, Forked River, New Jersey • Washington Public Power Supply WNP-2, Richland, Washington • Philippine Nuclear Power Plant, Luzon, Philippine • Nuclear Power Plant Siting, Fujion Providence, China • Laguna Verde Nuclear Power Plant, Mexico • D.O.E. Clinch River Breeder Reactor, Oak Ridge, Tennessee • Alabama Electric Cooperative, Transmission Tower, Chrysler, Alabama • Oxbow Generating Station Units 1&2, Loushatta, Louisiana • Indian Point Nuclear Plant Unit 3 Additional Facilities, Buchanan, New York • Danskammer Generating Facility, Rosten, New York • Shippingport Nuclear Plant Decommissioning, PennsylvaniaCajon Generating Facility Units 1&2, New Roads, Louisiana Telecommunications • Sprint PCS Nationwide Buildout, Mahwah, NJ • Triton/SunCOM PCS Northeast and Mid Atlantic Buildout, Richmond, VA • IWO Buildout, Vermont; New Hampshire and New York • Ubiquitel PCS, Indiana; Kentucky; California; Washington, Idaho, Utah and Nevada • Nextel Communications, New York; Connecticut; Maryland; Massachusetts and Virginia Water Resources • Village of Cornwall Upper Reservoir Dam, Cornwall, New York • City of Gloversville, Gloversville Reservoir Dam, Gloversville, New York • 3- Mile Island Nuclear Power Plant Groundwater Investigation/Evaluation, Susquehanna River, PA I • Town Groundwater Evaluation, Town of Woodbury, New York • Wickham Water District Expansion, Warwick, New York • Warwick Sewer District No. 1,Warwick, New York • Clintondale Water District Study, Plattekill, New York • Route 17M Sewer and Water Districts, Wawayanda, New York • Orange County R.H.C.F. Sewer Plant Upgrade, Goshen, New York • Town Engineer, Town of Plattekill, New York • Village Planner and Engineer, Village of Harriman, New York • Municipal Transfer Station, Town of Rosendale, New York EDWARD F. MARTELLA, P.E. TECTONIC Project Director QUALIFICATIONS SUMMARY Edward F. Martella, P.E., is Director of the Mid-Atlantic Region and the Corporate Director of the Homeland Security Group. Mr. Martella is Department of Defense, EMI and SANDIA certified and has over 25 years of professional experience with municipal and utility projects. Mr. Martella's primary responsibility is to facilitate the completion of risk and vulnerability assessments, development of the emergency operations plans and security enhancement designs for federal, state and municipal projects. EDUCATION Masters in Business Administration - 1982, Drexel University, Philadelphia, Pennsylvania B.S. Civil Engineering— 1978, Drexel University, Philadelphia, Pennsylvania REGISTRATION Professional Engineer: Virginia, South Carolina, Maryland, Georgia, and eight other states throughout the U.S. PROFESSIONAL AFFILIATIONS American Society of Civil Engineers—President(NJ) 1989 American Arbitration Associations, Commercial Panel of Arbitrators Building Officials and Code of Administrators (BOCA) Structural Engineering Institute—Member National Council of Examiners for Engineering CERTIFICATIONS Sandia Laboratories, Certified Trainer, Vulnerability Assessment Methodology for Chemical Facilities I US Department of Defense Certification—USACE Protective Design Center for Security Engineering Sandia RAM-W Certified, Vulnerability Assessment Methodology Federal Emergency Management Agency— Emergency Management Institute Certified Tower/Tank Climber OSHA 40 Hour/Hazardous Materials Course Certified Nuclear Density Equipment Operator ISPECIFIC EXPERIENCE i Vulnerability Assessments/Emergency Operation Plans/Security Enhancement Plans I . EOP Capital Region Council of Governments, • Coachella Valley Water District, Coachella, Connecticut CA— Project Manager ■ City of Rock Hill, SC—Project Manager • Eastern Municipal Water District, E I . Greater Cincinnati Water Works, Cincinnati, OH—Project Facilitator Perris, CA — Project Manager ■ Vulnerability Assessment and EOP Update, ■ City of Boca Raton, FL—Project Director Rivanna Water& Sewer Authority, ■ City of Norfolk Department of Utilities, Albemarle County, VA Norfolk, VA— Project Manager • Vulnerability Assessment City of Havelock, ■ City of Corona Department of Utilities, NC Corona, CA— Project Director • American Samoa Power Authority, • City of Roanoke Water Department, Vulnerability Assessment and EOP Roanoke, VA—Project Director ▪ County of Roanoke, Va—Vulnerability ■ City of Bellevue, WA—Project Consultant Assessment and EOP. ■ City of Yonkers, NY—Project Consultant I . Board of Water Works for Pueblo, Pueblo, CO—Project Consultant Proiect Management ■ Design and Construction of Telecommunications Facilities throughout VA, DC, NC, MD & GA—Project Director ■ Design and Construction of DoD Facilities for Dahlgren Naval Surface Warfare Center and Fort AP Hill— Project Director ■ Construction of Rail Equipment Facilities, Philadelphia, PA—Senior Engineer ■ Ancillary Facilities for Steel Mills throughout the US—Project Manager ■ Manufacturing Facilities throughout the US—Senior Engineer TECTONIC Ij Utility I Civil Engineering ■ Cape May Ferry Facility, Cape May, NJ —Senior Engineer ■ Army Creek Landfill, New Castle, DE—Quality Control Engineer ■ Manufacturing Warehouse Facilities, Philadelphia, PA—Senior EngineerClM Commercial/ Industrial Facilities in New Jersey—Senior Engineer ■ U.S. Dept. of Interior, Facility Renovations, Camden, NJ —Senior Engineer j ,I II I I I �I I I I I � 1 111 TECTONIC WILLIAM FETTER, C.P.G. Senior Emergency Operations Planner I QUALIFICATIONS SUMMARY Mr. Fetter's projects include the development of Emergency Operation Plans for water districts throughout the eastern US I including Yonkers, NY; Ohio, Connecticut and Kentucky. Responsibilities include client interviews, collection of pertinent emergency data and development of a written emergency action plan specific to the system's needs.Work includes familiarity with FEMA as well as specific state and local emergency practices and guidelines. I EDUCATION Graduate Study—Environmental Science, Marist College, Poughkeepsie, New York I Graduate Study—Geology, SUNY New Paltz, New Paltz, New York Graduate Study—Hydrogeology and Structural Geology, University of Texas, Odessa, Texas B.S. Geology—January 1977, Brooklyn College, Brooklyn, New York I CERTIFICATIONS: I Federal Emergency Management Agency—Emergency Management Institute Federal Environmental and Historic Preservation Law and Citing of Communication Towers, PCIA-2002 Environmental Assessment: NEPA and Related Requirements, ALI-ABA-2001 Certified Professional Geologist #10570,AIPG—2000 I Soils Engineering for Non-Soils Engineers and Technicians—2000 Troxler Electronic Laboratories RSO Certified NICET Level III-No. 077412 I ASTM Seminar-Phase II Environmental Site Assessment- 1999 NJDEP"Site Remediation Basics"Seminar— 1999 Certification on Nuclear Testing Equipment—1988 ASTM Seminar- Phase I Environmental Site Assessment- 1998 I PROFESSIONAL AFFILIATIONS I National Association of Environmental Professionals- Member American Institute of Professional Geologists- Member Association of Engineering Geologist- Member Association of Groundwater Scientists& Engineers-Member I SPECIFIC EXPERIENCE I Emergency Operation Plans/Security Enhancement Plans • Emergency Operations Plan - Boone County, Kentucky—Water District • Vulnerability Assessment and EOP Update, City of Waterbury, Connecticut I ■ Vulnerability Assessment, City of Yonkers, New York • Vulnerability Assessment and EOP Capitol Region Council of Governments, Connecticut • Vulnerability Assessment and EOP Windham Region Council of Governments, Connecticut • Vulnerability Assessment and EOP Litchfield Hills Council of Elected Officials, Connecticut I • Emergency Operations Plan—City of Mount Vernon, NY I I TECTONIC PHILIP MELITA Project Staff Engineer QUALIFICATIONS SUMMARY Mr. Melita has over 6 years experience in the fields of civil engineering and project management. !I His experience includes all aspects of engineering projects including site design and review, field investigation, I construction documents and specifications and construction supervision. EDUCATION A.S. Civil Engineering Technology (1994) Hudson Valley Community College, Troy, New York B.S. Civil Engineering (1998) Rochester Institute of Technology, Rochester, New York IContinuing Education: • FEMA— Emergency Management Institute / IS-001 Emergency Program Manager I ■ Lyncole XIT Grounding Technical Services —Theory & Practical Applications of Grounding and Bonding/Ground System and Soil Resistivity Test I REGISTRATION Engineer-in-Training: Virginia (# 0420-048966) Comtrain Certified Tower Climber: Virginia (# PH071100TA) PROFESSIONAL AFFILIATIONS IAmerican Society of Civil Engineers SPECIFIC EXPERIENCE IVulnerability Assessments • County of Roanoke Utility Department, VA • American Samoa Power Authority, American Samoa, USA • Mount Vernon, NY— Staff Engineer • City of Hagerstown, MD — Staff Engineer • City of Roanoke Water Department, Roanoke, VA— Staff Engineer • Boca Raton, Florida — Staff Engineer Civil Engineering • Dormitory Authority of New York Office Building, Albany, NY - Assistant Engineer • NYDOT Highway Material Inspection, Rochester, NY— Inspection Engineer • Albany County Hospital Foundation Inspection, Albany, NY— Inspection Engineer • Construction Management • Rochester Institute of Technology New Dormitory Construction, Rochester, NY— Project Engineer WATER I WASTEWATER VULNERABILITY ASSESSMENT CITY OF OCOEE,FLORIDA I I I I APPENDIX B I I I I I I I I I I I Page 21 PN04-63 PRACTICAL SOLUTIONS—EXCEPTIONAL SERVICE FEB-10-2004 14:50 FENNER ESLER nWWI•TM va,.,. --- . - — - 2012627810 P.02 P 4• (201)262-1200 F- (201)262-7810 HI- ER ICA EIS ISSUED ASA MATTER OF INFOKMAI Ivn ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE Fenner & Esl er Agency, Inc. HOLDER.This CERTIFICATE DOES NOT AMEND,EXTEND OR 467 Kinderkamack Road ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. P. 0. Box 60 Oradell, NJ 07649-0060 - INSURERS AFFORDING COVERAGE NAIC# INSURED Tectonic Engineering , Surveying Consu tants F INSURERA; St. Paul Fire & Marine Ins Co. 70 Pleasant Hill Road INSURERB: CNA INSURANCE COMPANY 366 PO Box 37 INSURERc' The State Insurance Fund - NYS Mountainville, NY 10953 INSURER D; _ INSURER E' COVERAGES THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED,NOTWITHSTANDIN ANY REQUIREMENT,TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN,THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS.EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.AGGREGATE LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS- ••II • i ' -• GYEXP1tt7ITION LIMITS ,L.1- •, YYPE OF INSURANCE POLICY NUMBER DATE •• O MMID• LTR NS GENES LIABILITY BK01481476 09/18/2003 09/18/2004 EACH OCCURRENCE S 11000,000 - COMMERCIAL GENERAL LIABILITY PREIAIEEs( NTTE6 CI S 300,000 1 CLAIMS MADE [j OCCUR MED EXP(My one Peron) $ 10000 PERSONAL P.ADV INJURY S 1,000.000 A _ GENERAL AGGREGATE $ 2,000,000 I PRODUCTS-COUP/OP AGG S 2,000,000 GENT.AGGREGATE LIMIT APPLIES PER: - POLICY jECT LOC AUTOMOBILE UABILITY _ BA01511578 09/18/2003 09/18/2004 comma)EI &INGLE LIMB S 1,000,000 X ANY AUTO r-- ALL OWNED AUTOS BODILY INJURY S {Per penes) SCHEDULED AUTOS A INJURY S )( HIRED AUTOS (Per eccdenl) X NON.OWNED AUTOS - PROPERTY DAMAGE $ (Per accident) - AUTO ONLY-EA ACCIDENT S GARAGE L1ABlUrY OTHER THAN EA ACC S ANY AUTO AUTO ONLY: AGG $ 1E/WEBS/UMBRELLA(,AE1LITV BK01481476 09/18/2003 09/18/2004 EACH OCCURRENCE S 00 5, 0100q OCCUR I I CLAIMS MADE AGGREGATE 5 5,000,000 S A - s _— —— S RETENTION s ST7�T p- U rl F WORKERS COMPENSATION AND C W882292-6 NYS 09/14/2003 09/14/2004 E.L.EACH ACCIDENT ER $ 1,000,000 EMPLOYERS LIABILITYANY PROPRIETOR/PARTNER/EXECUTIVE EL.DISEASE.EA EMPLOYEE $ 1,OOO OOO OFFICER/MEMBER EXCLUDED? Iryet descnDe under q WVA7722463 09/18/2003 09/18/2004 E-L.DI6FASE-POLICY LIMN s 1,000,00o STHERPROVISIONS belay HER AEA006159443 04/08/2003 04/08/2004 Per Claim 52,000,000 il Professional Liability Annual Aggregate $4,000,000 B II DESCRIPTION OF OPERATIONS!LOCATIONS I VEHICLES!EXCLUSIONS ADDED BY ENDORSEMENT I SPECIAL PROVISIONS Additional Insured - Certificate Holder as respects general liability where required by written contract and evidence of certificate of insurance. 11 CERTIFICATE HOLDER _ CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF,THE ISSUING INSURER WILL ENDEAVOR TO MAIL -30_DAYS WRITTEN NOTICE TO THE CERTIFICATE HOLDER NAMED TO THE LEFT, OUT FAILURE TO MAIL SUCH E SHALL IMPOSE NO OBLIGATION OR LIABILITY THE CITY OF OCOEE, FLORIDA OF ANY KIND UPON SURER ITS AGENTS OR REP ENTATIVES. 150 NORTH LAKESHORE DRIVE AUTHORIZED R ATNF OCOEE, FL 34761 _ Timothy P. E ,-77 ACORD 25(2001(08) OACORD CORPORATION 1988 L L L ` Telemils 6. 4 SOLUTIONS •10s t E t L L i t i L i Or ray Air err ..,... ..... 111�r • • . •�••.. City of Ocoee Water System '••••.•......•••••' Vulnerability Assessment iir iiir and ERP Review tir rip 41110 Or 4111, er Telemus Solutions Tele tilr � & Leo Labaj • Y. _': 7600 Leesburg Pike East, Suite 310 S 0 L 11 .' ` ' Falls Church, VA 22043 703.893.0550 www.telemussolutions.com iir► ler +fir fir 40 Eir 7600 Leesburg Pike East Building,Suite 310 m; Falls Church,VA 22043 4. p p T 703 893 0550 V V , t , ' F 703 893 3696 • S 0 L U`T [, 6= -. N S www.telemussolutions.com SECURITY THROUGH INTELLIGENCE 410 rr February 17th, 2004 +1r Ms. Joyce Tolbert, Buyer ,, ,, Finance Department City of Ocoee 150 N. Lakeshore Drive sir Ocoee, FL 34761 410 Dear Ms.Tolbert, iiir Telemus Solutions is pleased to submit its proposal to the City of Ocoee to conduct a water system 4ar vulnerability assessment and emergency response plan review. illr Telemus employs a combination of Sandia's Risk Assessment Methodology for Water Utilities (RAM-W) or and CARVER, an offensive target assessment tool, in a logical, stepped fashion that considers the threat, . target identification, aggressor types, malevolent acts of concern, and consequences of a successful imir malevolent act. The end product is a comprehensive analysis and risk mitigation plan that explores all er possible threats and offers the most practical and cost-effective recommendations. +r Telemus has recently completed over twenty EPA water and wastewater system vulnerability assessments for large and small utilities across the United States. Some of these utilities include Bellevue Water • District in Washington State, Eastern Municipal Water District, in California, Loudoun County Sanitation Authority in Virginia and the Borough of Kennett Square Utilities Department in Kennett OP Square, Pennsylvania. We encourage you contact our references. ow 41I0 Enclosed you will find a proposal that covers the individuals who will perform the work, background on our firm, our approach to the project, and references for similar projects. Please do not hesitate to contact me if .r you have any questions. Thank you for your consideration. 4111, • Sincerely, 72/'/:-j l," e,- - • 'L Labaj Vice President of Infrastructure Protection Services +r 703.893.0550 x50 INV Ar iir fir City of Ocoee - Vulnerability Assessment and Emergency Response Plan Review i1r +fir TABLE OF CONTENTS I. EXECUTIVE SUMMARY 1 iii •1r' II. PROJECT EXPERIENCE 2 i1r ar III. PROJECT TEAM 3 11100 IV.TECHNICAL PROPOSAL&SCOPE OF WORK 5 Planning, Project Initiation, and System Inventory Prioritize Critical Facilities Perform Threat Assessment, Site Characterization and DBT's Perform On-Site Risk Analysis 4/0 Evaluate Upgrades to Existing Security Systems SCADA/IT Review Develop Security Enhancement Plan Emergency Response Plan Review 4110 Project Management& Reporting 4V V. POTENTIAL CONFLICTS& CRITICAL ISSUES 10 it VI. REFERENCES 11 ilr 411. 41r to +Ir • 411, City of Ocoee - Vulnerability Assessment and Emergency Response Plan Review e 4 I. EXECUTIVE SUMMARY Telemus Solutions offers the City of Ocoee unique and extensive experience with vulnerability assessments and emergency response planning. By supplementing Sandia National Laboratory's RAM- , �r W with CARVER, a target selection tool, our comprehensive risk assessment provides a valuable enhancement to the standard RAM-W requirements that will assist the City of Ocoee in prioritizing any security recommendations as well as any improvements in emergency response planning. Telemus has been certified in Sandia National Laboratory's Risk Assessment Methodology for Water Utilities (RAM-W). This proposal outlines our background and qualifications as a professional security and intelligence firm o„ providing customized vulnerability assessments and emergency response planning services to water systems, utilities, airports, and other critical infrastructure. In addition, this proposal details how our security specialists will analyze the risks posed to the operations of the City of Ocoee by exploring all possible threats from employee sabotage to an attack by a well trained terrorist organization. By anticipating all such scenarios, Telemus Solutions will provide the City with a comprehensive security 4111, analysis and risk mitigation plan. fir Telemus Solutions Telemus Solutions is a global provider of diversified security and intelligence solutions. The Company's principal services include private and public sector consulting, research & analysis, vulnerability 1110 assessments, competitive intelligence, counter-espionage, training, integration and technical services. These services are used by a variety of U.S. and international customers including varying levels of government, Fortune 500 companies, utilities, law firms and associations. For over twelve years, we have built custom solutions for clients using skills that are derived from years of experience in the U.S. 1111, defense, intelligence, and law enforcement agencies. Located in Falls Church, Virginia, Telemus is classified as a veteran owned small business, with 50 employees and over 100 associates. A substantial proportion of our employees and associates hold high-level government clearances. Telemus is a certified security services business(VA License#11-3072). 'ai'' Telemus was founded by Arthur 'Mick' Donahue and Jon Monett; both retired senior officers of the r Central Intelligence Agency. The firm was established by the merging of their two companies, Security Management International, Inc (SMI) (1989) and 0-Tech International, Ltd (1990) in April 2000. While in the service of the Central Intelligence Agency both Mr. Monett and Mr. Donahue were senior technical operations specialists. Mr. Donahue built his career in government service in special operations directed at countering terrorism. He has continued to concentrate in this area over the past twelve years in the "ie'' private sector and Telemus prominently reflects this legacy in its current operations. 0-Tech International's founder, Jon Monett, built his career with a great deal of time residing overseas in support of broad area technical intelligence operations throughout East Asia, the Near East, Europe and Africa. While the technical support he provided was broad, countering terrorism figured prominently. The +tr careers of these men reflect experience in unilateral human and technical intelligence collection operations, counterterrorist operations, and the critical business of managing foreign government liaison accounts. The latter make up some of the United States' most important allies in the fight against international terrorism. At gay itr Teles S n ;Y T t#;ti N S, 4 Page 1111r 41ir City of Ocoee - Vulnerability Assessment and Emergency Response Plan Review 410, * II. PROJECT EXPERIENCE 4I1, Telemus has extensive experience working with international law enforcement and intelligence agencies. In-house experts have detailed knowledge of the operations, tools and procedures employed by terrorists i► and insurgents to develop support infrastructures and conduct attacks such as bombings, hijackings, smugglings, assassinations, and kidnappings. Additionally, Telemus maintains a network of former 4t0 intelligence officers with extensive experience targeting specific terrorist organizations. This experience was gained from assignments abroad, often in high-threat areas, where they conducted joint operations with host government special services, as well as operations against terrorist/insurgent organizations. In summary, we have a thorough understanding of the root causes of terrorism, the principles and motives that drive terrorist organizations, and practical experience in countering those threats. Telemus Solutions has experience in the State of Florida with both water vulnerability assessments and emergency response planning. In January, 2003, Telemus conducted both a VA and ERP review for the City of Boca Raton. Telemus Solutions created design basis threats for the City water supply, determined critical assets, and conducted a vulnerability assessment utilizing both CARVER and RAM-W. In addition, Telemus conducted an analysis of the SCADA system and overall IT infrastructure, and revised the City's 410 ERP to ensure compatibility with all relevant State and Federal agencies. or The following are examples of water and wastewater vulnerability assessment projects completed by Telemus. We encourage you to contact our references. irr • Yonkers Bureau of Water, Yonkers, NY • Mahoning Valley Sanitary District, 40' • Waterbury Bureau of Water,Waterbury, CT Youngstown, OH • Pawtucket Water Supply Board, Pawtucket, RI • City of Boca Raton Utility Services • Borough of Kennett Square Utilities Department, Boca Raton, FL Department, Kennett Square, PA • Board of Water Works of Pueblo, Pueblo, CO 410" • Loudoun County Sanitary Authority, Loudoun • Bellevue Utility Department, Bellevue,WA County, VA • Eastern Municipal Water District, Perris, CA • • Roanoke Water Department, Roanoke,VA • Corona Utilities Department, Corona, CA • Norfolk Department of Utilities, Norfolk,VA • Coachella Valley Water District, Coachella, CA • The Greater Cincinnati Water Works, • El Toro Water District, El Toro, CA Cincinnati, OH • Irvine Ranch Water District, Irvine, CA Telemus Solutions' professionals also have extensive experience in emergency response planning in the State of Florida. Pablo Gonzalez, Telemus' Director of Crisis Management Services, is a recognized expert with decades of experience handling emergency response issues in Florida. Mr. Gonzalez is the goo former Manager for the Public Health Preparedness Office for Miami- Dade County, Director of the South Florida Regional Public Health Bioterrorism Preparedness Office and remains the Regional Public Health 41r Co-Chair for Region 7 (Palm Beach, Broward, Miami- Dade & Monroe Counties) of the Governor's State Wide Domestic Security Task Force organized by the Florida Department of Law Enforcement. He is the prime coordinator for all Department of Public Health WMD response plans in South Florida and chairs the planning committee for the Governor's State Working Group on Terrorism. 1r Mr. Gonzalez and his staff were members of the incident command team sent to manage and mitigate the first recorded anthrax attacks against the United States. Mr. Gonzalez and his team responded to the contaminated American Media International building, where the environmental samples were collected for identification. Their findings were reported directly to CDC and the White House. tilts Page it flar ie! �Ir City of Ocoee - Vulnerability Assessment and Emergency Response Plan Review 41, Prior to his position as the Bio-Terrorism Program Manager, Mr. Gonzalez was the Weapons of Mass fir► Destruction (WMD) Coordinator for the Miami-Dade County Office of Emergency Management; where he designed and implemented Florida's first Metropolitan Medical Response System (MMRS). In doing so, it he pioneered the multi agency response concept in South Florida and during this time Mr. Gonzalez responded alongside the FBI to over 36 incidents suspected to be WMD related. Mr. Gonzalez retired as * a Battalion Chief Paramedic after 22 years of service with the Coral Gable Fire Department in Miami. During his career he was the post-Hurricane Andrew Command Post Commander and was the Fire Rescue Incident Command Post Coordinator for the Summit of the Americas. Mr. Gonzalez has authored several successful responses to federal grants and is currently tasked with developing the "South Florida Regional Bio-response System". In addition, he is also a major contributor to the statewide philosophy on terrorism response and a frequent lecturer at FBI Terrorism Briefings, the University of Miami's Medical School, University of Central Florida, Miami-Dade Community College and Florida International University. He is also a member of the FBI Weapons of Mass Destruction Task liir Force. Besides being an experienced Chief Fire Officer and Paramedic, Mr. Gonzalez has received specialized training from the Department of Energy's Nuclear Emergency Search Team (NEST), as well 411, as from the National Fire Academy, USAMRICD, FBI, Department of Defense, Texas A&M University, Health and Human Services, FEMA and is a graduate of the WMD COBRA training program. it IV. PROJECT TEAM PROJECT MANAGER • Leo E. Labaj—Vice President, Infrastructure Protection Services Mr. Labaj is Sandia RAM-W certified and has over 30 years of government and commercial experience in directing and supporting operational, technical and research efforts involving security planning, counter- terrorism, counter-narcotics, counter-insurgency, weapons proliferation, weapons of mass destruction, arms and contraband interdiction, special operations, explosives and hazardous materials disposal, and quality assurance. Throughout his career with the CIA, Mr. Labaj has performed numerous vulnerability '1V assessments for high risk facilities. Most recently, Mr. Labaj has performed vulnerability assessments for water infrastructure using the RAM-W process in California, Colorado, Ohio, Virginia, Washington and it New York. i�r► Mr. Labaj is a veteran of the U.S. Navy, the Air National Guard and the Central Intelligence Agency. He has managed research and development programs and applied science projects for the Department of i,► Defense, the Department of Energy, the intelligence community, and federal, state and local law enforcement agencies. While at the CIA, Mr. Labaj developed and implemented the Defense Against 4110 Terrorism Survey, a vulnerability assessment tool used to assess security at borders, high threat residences and facilities and over 100 international airports. Mr. Labaj also served as a member of the Federal Aviation Administration's Blue Ribbon Panel on Airport Security and Vulnerability Assessment, and implemented and managed the FAA's National Safe Skies Alliance Security Screening Test Bed at McGhee-Tyson Airport in Knoxville, Tennessee. He has also served as a member of the Nuclear Emergency Search Team (NEST) Access Working Group and has participated in a number of professional and technical organizations, including the Defense Department Technical Support Working lar Group, the American Defense Preparedness Association, the International Association of Bomb Technicians and Investigators, and the Joint Service Small Arms Program. Mr. Labaj is the recipient of the DCI Intelligence Medal, several Meritorious Unit Citations, the R&D 100 Award, and numerous other awards. iiv so , J st 0.43 +fir Page �Ir +`r City of Ocoee - Vulnerability Assessment and Emergency Response Plan Review 4 it Leo Labaj will provide day-to-day facilitation and will be the main point of contact. Mr. Labaj will keep the necessary personnel informed of weekly activities and schedule project status and review meetings. Project status will be provided on an as-needed basis. Project monitoring will be provided through use of Telemus' project reporting system. If the needs of completing the assessment dictate the need for • additional meetings, Telemus will meet with The City as necessary. Mr. Labaj will be directly responsible for budget and time frame monitoring, documentation, and deliverables, and will approve any on-site visits that he deems necessary to facilitate completion of the project in a timely manner. Additionally, Mr. Labaj will provide QA/QC oversight, ensuring that the project meets the standards of the City of Ocoee ,, and the EPA by following project management established procedures in Telemus' Quality Assurance and Quality Control manual. CRISIS MANAGEMENT AND EMERGENCY PLANNING Pablo M. Gonzalez—Director, Crisis Management Services Mr. Gonzalez is Sandia RAM-W certified, and created and directed the Miami-Dade County Health arr Department's Office of Emergency Management Bio-Terrorism Program prior to joining Telemus Solutions. He was responsible for the planning, design, outfitting, recruiting, training and implementation +r► of the Health Department's response to terrorist incidents dealing with biological and/or chemical weapons. Mr. Gonzalez was the South Florida Regional Coordinator (coordinating all FBI, HAZMAT, hospital, etc. personnel) during the first anthrax attack against the United States. Mr. Gonzalez has recently published a bio-terrorism supplement for emergency response plans based on his experience ,I, with Miami-Dade County. VULNERABILITY AND THREAT ASSESSMENT SPECIALIST Molly Schwartz—Senior Consultant Molly Schwartz is Sandia RAM-W certified, and has extensive experience in corporate security, physical security operations, technical security and issues involving policy, procedures and compliance standards. In addition, Ms. Schwartz is a professionally trained investigative analyst proficient in the functions of collection and the development and analysis of information critical to internal investigations. it CHEMICAL/BIOLOGICAL/RADIOLOGICAL SPECIALIST Vivian M. Baylor—Senior Consultant Ms. Baylor is currently the Manager for Nonproliferation Research and Development at the National Security Directorate at Oak Ridge National Laboratory and co-founder of Advanced Security Products, a Woman-owned Business. She developed and managed hardware and software systems to support • government agencies responsible for arresting the proliferation of weapons of mass destruction, including chemical/biological and nuclear weapons. She is a recognized leader in the field of biological and chemical warfare countermeasures. INFORMATION TECHNOLOGY SPECIALIST 41110 Peter Marshall—Senior IT Specialist Mr. Marshall is Sandia RAM-W certified, and is responsible for testing the network security of a site. He 411, brings over ten years of experience to Telemus with a background that spans all facets of the IT industry including systems implementation (carrier, government, and enterprise), network management, programming,web design, and administration. Most recently, Mr. Marshall held a senior technical position with Lucent Technologies where he successfully designed and implemented leading network operating • systems. Prior to that, he worked in various consulting capacities with leading technology companies. Peter has extensive government experience in support of several initiatives within the US Army and illiv idemiss P g e 4 it Oir City of Ocoee - Vulnerability Assessment and Emergency Response Plan Review 461, municipalities. Mr. Marshall holds certifications with Microsoft, Sun, Cisco, Lucent, Citrix, CWNA, and CISSP. 41110 • L.t.a.al VP Int miniature Protection Program ManIS.m.nt t ■ ■ 1 Peter Marshall Molly SchwartzPaMoffonzatez Vivian Saylor IT Security Specialist Physical S.o .r 1ty Specialist VulnMllhy lW....sp.cWbt Chem.-bio Specialist 41, IV. TECHNICAL PROPOSAL&SCOPE OF WORK +10r Municipal water and wastewater systems are extraordinarily attractive targets. They represent a critical infrastructure that is closely associated with government and public health. Attacks on the water supply 1110" or wastewater system could occur by physical attack against buildings and facilities or through surreptitious contamination of the water supply by means of biological, chemical or radiological agents. 41'' Even a rumored contamination or observation of a suspicious act in the vicinity can cause turmoil and doubt among the populace, creating municipal disruption, loss of service and considerable economic cost. +r In 2001, terrorist operation planning materials containing maps of U.S. cities, diagrams of nuclear power plants, and information on dams and water treatment facilities, as well as detailed instructions for making it chemical weapons, were found in caves and safe houses in Afghanistan. Additionally, there have been public announcements by the President of the United States and other senior government officials it indicating terrorist or criminal organizations had devised plans to target water supplies and wastewater systems. In February 2002, Italian police arrested four Moroccans in possession of cyanide, water system diagrams, maps marking the U.S. Embassy in Rome, false documentation and Islamic extremist propaganda. It is suspected that they were intending to poison the water supply in a commercial area of the Italian capital where the U.S. embassy is located. Most recently, British authorities arrested and charged six Algerian men with terrorism offenses after discovering traces of the deadly poison ricin in their London apartments in January 2003. Historically, there have also been attacks against water supplies in the U.S. by domestic activist and subversive groups. The following are some past threats/attacks on U.S.water facilities: • 1946—A group known as Avenging Israel's Blood, planned to poison water with arsenic iirow • 1970 — The Weather Underground planned to contaminate urban water supplies with biological fir, agents • 1972 — The Order of the Rising Sun planned to contaminate the Chicago and St Louis water supplies with typhoid 410 • 1972—A group known as R.I.S.E. planned to poison urban water supplies with biological agents • 1984 — Rajneeshees planned to poison The Dalles, Oregon water supply with salmonella and/or dead rodents • 1998—A group called The New Order planned to poison the water supply of east St Louis, IL as 48, a diversion to a bank robbery Threat and Vulnerability Assessment The first step in reducing the threat of an attack against a water or wastewater system is to conduct 4ir Threat and Vulnerability Assessments (V/A) of the infrastructure. The threat and vulnerability +b 4 City of Ocoee - Vulnerability Assessment and Emergency Response Plan Review +ir assessments address The City's geographical location, treatment facilities, distribution systems, SCADA, critical assets, and current security posture. The threat assessment summarizes the major prior incidents • involving water resources and infrastructure, outlines the current known threats against water systems, and describes the methodologies that terrorists and other aggressors are likely to use in attacking a water system. To this end, the threat assessment utilizes police and other law enforcement reports, government warnings and other issuances, unclassified intelligence reports, research materials, news stories, and other publicly available information to develop an accurate and comprehensive evaluation. Most importantly, however, the threat assessment lays the foundation and serves as the starting point for the vulnerability assessment. RAM-W Telemus uses Sandia's Risk Assessment Methodology for Water Utilities (RAM-W) as the basis for its Vulnerability Assessment. RAM-W incorporates a review of existing physical protection systems and evaluates these systems based on values of risk analysis and reduction. Our scope of work expands ev upon the eight basic categories employed by RAM-W. CARVER In addition to Sandia's Risk Assessment Methodologies, Telemus uses CARVER to enhance its vulnerability assessments. CARVER is an offensive target assessment tool originally developed by one of Telemus' principals for use by the U.S. military and the Intelligence Community in evaluating the vulnerabilities of enemy assets, and determining how best to exploit those vulnerabilities to attack the 41' target. Today, we use the same methodology to assess the vulnerabilities of our customers' operations and facilities, and to determine how best to address any identified vulnerabilities. CARVER complements the RAM-W methodology by defining the"Likelihood of Attack", a critical element in the risk equation. lir CARVER is a unique analytical tool because it facilitates both a qualitative and a quantitative assessment of a target's vulnerabilities. Most assessment tools are limited to qualitative assessments. A quantitative vior assessment assists in highlighting vulnerabilities and prioritizing remedial efforts. CARVER is an acronym for: Criticality Identify critical systems, single points of failure or choke points tir , , Accessibility Determine ease of access to critical systems 41. Recoverability Compare time it would take to replace or restore a critical system against maximum acceptable period of disruption Vulnerability Assess likelihood that potential adversaries would target critical systems Effect Consider scope and magnitude of adverse consequences that would result from malicious actions and responses to them +err Recognizability Evaluate likelihood that potential adversaries would recognize that a it system was critical .relen SO L uT-I_ _NS Pogo h City of Ocoee - Vulnerability Assessment and Emergency Response Plan Review +ir Each of the six discrete elements of CARVER is evaluated on a numeric scale of 1 through 5, with 1 representing the lowest level of risk and 5 representing the highest level of risk. An aggregate risk number of 6 represents very low overall risk, and an aggregate risk number of 30 represents very high risk. By applying CARVER, assets will be properly differentiated as to their overall attractiveness as a potential target. This will allow the Division to efficiently and effectively prioritize any security recommendations. This system is a valuable enhancement that sets our vulnerability assessments apart from our competitors. SCOPE OF WORK Task 1: Planning, Project Initiation and System Inventory Once a Notice to Proceed is issued, Telemus will immediately schedule a kickoff meeting with the City of Ocoee to complete project planning and initiation that includes the following: • Review facility site plans, drawings, emergency response plans, incident reports, security plans, maps and other pertinent material of the City's facilities • Brief staff on RAM/CARVER terminology and affiliated procedures • Identify important missions and functions of the system • Prepare system inventory and asset characterization Sr • Provide initial planning and briefing time with the City to ensure our approach and timeline are approved and all questions/concerns are addressed • Highlight FOIA rules, information security and confidentiality of the project ' Telemus will conduct an initial meeting with assigned project staff and other key personnel to design an assessment plan of action with the City. r Task 2: Prioritize Critical Facilities i► Using a combination of the RAM and CARVER methodologies, Telemus will perform a systematic analysis to prioritize the City's most critical facilities and assets. Task 3: Perform Threat Assessment,Site Characterization and DBT's A Threat Assessment team comprised of two research analysts will assess the planning information identified in Task 1 and 2 to build a comprehensive picture of threat conditions and develop the Design Basis Threats. ,Ir We will use various research sources to complete this task and draw on years of experience studying terrorist organizations and methods of attack. 41, Task 4: Perform On-Site Risk Analysis Once the threat assessment has been completed, an On-Site Survey Team will conduct the RAM-W and CARVER physical and systems risk analysis. This team will be composed of (1) a team leader with knowledge of terrorist operational capabilities; (2) physical/operational security specialists; and (3) experts knowledgeable wof s , , radiological agent too warfare. The riskinthe analysisareas of will calculateeapons riskmass fordeall criticaltructionfacilitiesand ,biologicalsummarizechemical systemand effectiveness and evaluate measures of risk reduction. Site selections will be determined from the threat assessment and consultations with the City of Ocoee personnel. it Page 410, City of Ocoee - Vulnerability Assessment and Emergency Response Plan Review loo 9w Telemus will visit each of the City's critical facilities to conduct audits/inspections of existing security measures, vulnerabilities, threats and needed improvements in detection, deterrence, delay and response. .ir The analysis will include a review of facility site plans, drawings, security plans, maps and other pertinent material of the City's facilities. Al site visits will include an accompanying member from the City's staff. Task 5: Evaluate Upgrades to Existing Protection Systems e If existing security systems manifest any significant vulnerabilities or exploitable weaknesses, Telemus will identify any material risks these systems might pose to mission-critical operations, and provide an 1410evaluation of recommended upgrades for enhancing the security of these systems. Our recommendations are intended to assist a water utility in focusing available resources where they are most needed. Task 6: SCADA/IT Review We will also perform a vulnerability assessment of the supervisory control and data acquisition (SCADA) system for the City's water system. To the extent that it affects the SCADA system, we will also examine `1e' the City's information technology (IT) network. The vulnerability assessment will evaluate the SCADA system, determine whether it manifests any significant vulnerabilities or exploitable weaknesses and M"' Telemus will provide the City with specific recommendations for enhancing the security of the systems. Task 7: Develop Security Enhancement Plan Telemus will develop a security plan that includes objective recommendations, cost estimates, and a schedule for security enhancements in response to risks identified in the vulnerability assessment process. These security recommendations will be prioritized to focus available resources where they are �Ir most needed and serve as a long-term security plan for assisting the City in enhancing security at all of its water facilities and accompanying components well into the future. The plan will include w recommendations in the areas of security, water systems operations, policy and emergency response. *Ur We will also provide an all-inclusive review of monitoring technology and best-practices prepared by a leading chemical, biological, and nuclear expert with expertise in weapons of mass destruction. Telemus ,r, has recently published a comprehensive manual for reviewing drinking water contaminants and monitoring systems. This report will serve as a guideline for assessing the City's monitoring systems. ®rr Task 8: Emergency Response Plan Review Telemus Solutions has the capability to review the City of Ocoee Emergency Response Plan (ERP) for 1110 policies, planning assumptions, and response and recovery actions. The plan will be revised to clearly establish links to Federal, state, and local agencies in an effort to facilitate interagency and intergovernmental planning, training, exercising, coordination, and information exchange. The ERP will include but will not be limited to the following components: •rr • Identify responsibilities for agencies, teams, and employees 418, • Ensure the ERP complies with Federal&state regulations • Establish systems for proper communication and continuity between intergovernmental and interagency response teams • Describe local population notification procedures - • Identify containment procedures (fire, chemical, biological, radioactive,flood, etc.) • Describe response actions and back-up measures The Emergency Response Plan (ERP) will also consider any findings from the threat and vulnerability orr, assessments as well as current and proposed security enhancements that are deemed necessary for 'Ir 111111, Pdge lir rr+ air City of Ocoee - Vulnerability Assessment and Emergency Response Plan Review 41ir producing the highest quality ERP. A Senior Project Manager skilled in normal and emergency response and planning will complete the plan. Task 9: Project Management and Reporting Telemus will provide management services for the duration of the project and upon completion of the tasks as outlined above, provide a detailed and confidential report. The report will include the threat it „ assessment, design basis threats, threat scenarios, facilities rankings, critical asset prioritization, system effectiveness, risk analysis, proposed upgrades, implementation plans and cost estimates where possible. In addition, Telemus will assign a numeric value to each component of the water treatment facility infrastructure to better illustrate the vulnerabilities exposed relative to other critical assets inspected. The vulnerability assessment completed by Telemus will constitute a confidential and raw unbiased report for the client's review. Notwithstanding the report, we will bring to the immediate attention of the City of Ocoee any significant or urgent issues that arise during the performance of the work that in our professional opinion should be addressed without further delay. Draft and Final Reports will be presented to the City of Ocoee in accordance with the guidelines set forth by the City and EPA Drinking Water Utility Security Grant Program. er PROPOSED PROJECT SCHEDULE The following is a tentative schedule for the project that can be modified as needed by the Authority. Day 1 Planning, Project Initiation and System Inventory • Meetings with assigned City staff and other key personnel. lir • Review maps, drawings and other assets; prepare system inventory checklist. Day 1 Prioritize Critical Facilities • Telemus has developed matrices using RAM and CARVER methodologies to +w assist in prioritizing assets at a given facility. Day 1-3 Threat Assessment and Design Basis Threat Scenarios • Domestic/International terrorism,vandalism, cyber attacks and other internal and external crimes are investigated as potential threats to the City water system. 1111, Day 1-3 Perform Site-Visits 41, • Based on our review of documents and City briefings,the V/A team and representatives from the City will establish the scope of the Site Visits. 0111, • Telemus will complete comprehensive checklists combining RAM and CARVER principles for all site-visits. • At least one City representative is required to provide access to each facility. Day 4-20 Evaluate Upgrades to Existing Security Systems • After visiting each of the City's critical facilities and conducting audits/inspections of "i' existing security measures,vulnerabilities, and threats,Telemus will determine needed improvements in deterrence, detection, delay and response. er Day 21-30 Security Enhancement Plan • Telemus will provide objective recommendations, cost estimates, and vendor lists for security enhancements in response to risks identified in the vulnerability assessment process. i1r Toffiktr P��c�e `� ib► +Ir +�► City of Ocoee - Vulnerability Assessment and Emergency Response Plan Review Day 30 Confidential Draft Report Reviewed with the City Day 40+ Confidential Final Draft Sent to the City and EPA Certification Obtained 0 VIII. POTENTIAL CONFLICTS &CRITICAL ISSUES +� Telemus will work in accordance with all requirements and timelines set forth by the EPA Drinking Water Utility Security Grant Program and the City of Ocoee. Telemus has no conflicts of interest which would 4r preclude doing business with the City of Ocoee, and is not currently under contract to the City. Telemus Solutions is currently under contract with seven (7) tier 3 water utilities. Telemus maintains all required t capabilities to complete the work outlined in this proposal within the timeframe set by the EPA. The City of Ocoee engineering personnel will be heavily involved in the initial planning and prioritization of critical • facilities. This work will generally occur during the first day of the project. In addition, City of Ocoee personnel will accompany Telemus employees on all site visits. Quality Assurance and Quality Control (QA/QC) Program 41, We have developed a rigorous quality assurance program to ensure that the services, advice, recommendations and reports that we provide to our clients meet the highest standards of • professionalism, work quality, and ethics. This program includes the use of, where practical, standardized check lists, forms, work papers, templates, test protocols, and validation tools. All written client deliverables (including reports, security plans, proposals and recommendations), are independently reviewed by a senior manager or technical specialist who is not otherwise directly engaged on the project. All work that is not in compliance with our established standards is identified and tracked to ensure that corrective action is taken. We provide to our clients preliminary drafts of all vulnerability assessments, security plans and reports. This permits us to discuss our findings and recommendations with our clients prior to the delivery of a r"` final document,verify that the requirements of the project were fully satisfied, and identify any inadvertent errors, omissions or misunderstandings that may have arisen in connection with the performance of our '' work or the contents of our deliverables. While our goal is to deliver exceptional customer service and outstanding work product in every client engagement, we recognize that problems may arise. We are committed to addressing and resolving all problems that may arise in connection with our work. In this regard, Telemus maintains at least$2 million in errors and omissions insurance coverage. In providing services to our clients, we are also committed to complying with, and will do all things necessary for our clients to comply with, all applicable federal, state and Air local government laws, regulations and ordinances. iir Methods to Secure Confidential Information Drawing upon the disciplines derived from the need to protect classified and sensitive information, Telemus has developed an internal security program that regulates the storage, handling and distribution of all materials received, created and prepared for the development of the vulnerability assessment and security enhancement planning. All aspects of the study are considered confidential. Shredding and storage procedures are systematically employed and electronic copies of information reside on secure servers and are not distributed via e-mail. In addition, Telemus requires that all employees sign a Confidentiality Agreement that specifically addresses the current Federal legislation to protect information 4r• as well as penalties for noncompliance. l ry s e " . +1rr 4110 Page l(1 ib dr► ritr City of Ocoee - Vulnerability Assessment and Emergency Response Plan Review 41r X. REFERENCES FOR SIMILAR PROJECTS +1b► The following are examples of Environmental Protection Agency (EPA) mandated water vulnerability assessments that Telemus has completed as the prime consultant using the Sandia RAM-W Sr methodology. Over the past five years, Telemus Solutions has conducted dozens of vulnerability assessments for both public and private sector clients, and further references are available upon request. 4IP We encourage you to contact our references. City of Bellevue Utilities Department Bellevue,WA Water Wastewater Manager: Alan King, (425)452-2870 In 2002, Telemus provided vulnerability and security assessments for the city water system that supplies the Microsoft corporate headquarters and other strategic sites. Recently, Telemus was contracted to provide an updated assessment using RAM-W. Telemus also provided threat detection training for over 300 Bellevue city and county employees, local FBI agents, Army National Guard, and first responders. The one week course was tailored specifically for the City's water system. 460 Eastern Municipal Water District Perris, CA 4'' Systems Control Manager: Greg Millar, (909)928-3777 In 2002, Telemus conducted a vulnerability assessment of the Eastern Municipal Water District ler infrastructure and operations in accordance with the RAM-W methodology developed by Sandia National Laboratories. EMWD has a service area of 1280 miles of distribution line and serves a population of 480,000. Loudoun County Sanitary Authority Loudoun County,VA Assistant to General Manager: John Wailes, (703) 771-1095 ar In 2002, Telemus conducted a vulnerability assessment of Loudoun Country Sanitary Authority(LCSA) in accordance with the RAM-W methodology developed by Sandia National Laboratories. The LCSA system includes over 1,000 miles of water and sewer pipelines lines. Telemus is currently writing an Emergency Operations Plan for the Loudoun LCSA in compliance with Federal, state, and local guidelines. The Plan 410" will address both manmade and natural disasters. Once completed, Telemus will facilitate table top training for first responders and county employees to exercise the Plan. City of Corona Corona, CA Superintendent: Marshall Racine, (909)736-2479 fir In 2002, Telemus provided a vulnerability assessment, security enhancement designs, and emergency operations review for the City of Corona's water facilities. The assessment was conducted in accordance +lir with the RAM-W methodology developed by Sandia National Laboratories. i► Norfolk Department of Utilities Norfolk, VA • Civil Engineer IV: Hall Reed, (757)664-6736 In 2002, Telemus conducted a vulnerability assessment and emergency operations review for the City of 4Ir Norfolk's water facilities. The assessment was conducted in accordance with the RAM-W methodology. gir sn Lu. �; $' Page I e>r City of Ocoee - Vulnerability Assessment and Emergency Response Plan Review 460 irr City of Boca Raton—Utility Services Boca Raton, FL Director of Utility Services Mike Woika,(561)338-7303 In 2003,Telemus Solutions conducted a vulnerability assessment and emergency response plan review for the City so of Boca Raton. Telemus conducted the assessment in accordance with the RAM-W methodology. 411,,, Irvine Ranch Water District Irvine, CA District Safety Manager: Ken Erwin, (949)466-6951 In 2003, Telemus provided a security enhancement plan for the Irvine Ranch Water District. The security enhancement plan was conducted in accordance with the CARVER and RAM-W methodologies. Borough of Kennett Square Utilities Department Kennett Square, PA Director of Public Works: Cleve Price, (610)444-6020 In 2003, Telemus provided threat and vulnerability assessments and security enhancement recommendations for the Borough of Kennett Square's drinking water and wastewater facilities. The assessment was conducted in accordance with the RAM-W methodology. 4ir 1111, rr Or 4V it 4r 411, +ir 4110 +ir S L 13 4:13A3, thr Plge 1 t it a" Citent#:19949 TELEMSOL ACORD. CERTIFICATE OF LIABILITY INSURANCEM/DDNYYY) +rr 2/17/04 PRODUCER THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION 40 Patterson/Smith Associates ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE 2755 Hartland Road HOLDER.THIS CERTIFICATE DOES NOT AMEND,EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. fir' Falls Church,VA 22043 703 698-0788 INSURERS AFFORDING COVERAGE NAIC# INSURED INSURER A: Hartford Casualty Insurance Company HARTFO mow Telemus Solutions,LLC INSURER B: Twin City Fire Insurance Company HARTFO 7600 Leesburg Pike,Suite 310 INSURER C: Fidelity&Casualty Co of NY CNA 'air Falls Church,VA 22043 INSURER D: INSURER E: AM COVERAGES THE POUCIES OF INSURANCE USTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POUCY PERIOD INDICATED.NOTWITHSTANDING 40 ANY REQUIREMENT,TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN,THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS,EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.AGGREGATE LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. 410 INSR ADM TYPE OF INSURANCE POLICY NUMBER POLICY EFFECTIVE POUCY EXPIRATION LTR INSRE DATE tMWDD/YYI DATE(MMIDD/YV LIMITS A GENERAL LIABILITY 42UUNUD1487 06/15/03 06/15/04 EACH OCCURRENCE $1,000,000 . • X COMMERCIAL GENERAL LIABILITY DAMAGE TO RENTED PREMISES(Ea occunencel $100,000 CLAIMS MADE n OCCUR MED EXP(My one person) $10,000 _ 4 __ PERSONAL&ADV INJURY $1,000,000 GENERAL AGGREGATE $2,000,000 iiiiir GEN'L AGGREGATE LIMIT APPLIES PER: - PRODUCTS-COMP/OP AGG $2,000,000 —1 POLICY n ECT _El LOC A AUTOMOBILE LIABILITY 42UUNUD1487 06/15/03 06/15/04 COMBINED SINGLE LIMIT X ANY AUTO (Ea accident) $1,000,000 ALL OWNED AUTOS • BODILY INJURY $ SCHEDULED AUTOS , (Per person) X HIRED AUTOS BODILY INJURY $ X NON-OWNED AUTOS (Per accident) * PROPERTY DAMAGE (Per accident) $ ." 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A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). 411IF If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy,certain policies may .10 require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). .110 411, DISCLAIMER The Certificate of Insurance on the reverse side of this form does not constitute a contract between the issuing insurer(s), authorized'representative or producer,and the certificate holder, nor does it affirmatively or negatively amend, extend or after the coverage afforded by the policies listed thereon. rlliD AO' IMF ter► ler 88, it 100 ACORD 25-S(2001/08) 2 Of 2 #S69523/M58710 ``Ir • 41111, it COMPANY INFORMATION/SIGNATURE SHEET RFO#0402 FAILURE TO COMPLY WITH THESE RFQ INSTRUCTIONS WILL RESULT IN DISQUALIFICATION OF YOUR 4161 QUALIFICATION PACKAGE. PLEASE SIGN BELOW ATTESTING THAT YOU HAVE READ AND UNDERSTAND ALL RFQ INSTRUCTIONS,AND THAT YOU UNDERSTAND THAT THE SUCCESSFUL RESPONDENT WILL BE REQUIRED TO ENTER INTO A LEGALLY BINDING CONTRACT WITH THE CITY OF OCOEE. 41114. -5 , < <�03) co-013 - 0550 ,CSC) COMPANY NAMETELEPHONE(INCLUDE AREA CODE) 703act - 36`16 (INCLUDE AREA CODE) 1110, /I a�c � teleivt�35o��1 2cvtS .CaM E-MAIL ADDRESS 1110 IF REMITTANCE ADDRESS IS DIFFERENT AUTHORIZESIGNA RE(manual) FROM PURCHASE ORDER ADDRESS, PLEASE INDICATE BELOW: •Ir �� //9•64'J NAME/TITLE(PLEASE PRINT) 7600 P:kc - S„:.tc 3iC.)E�5k +fir STREET ADDRESS fc.S rt-L. V 6 -.: C-$tk-2) CITY STATE ZIP FEDERAL ID# St-• •C C cj6'\3 `e' Individual Corporation Partnership Other(Specify) • * I )(A- Sworn to and subscribed before me this / day of 20 al . Personally Known ✓ or Produced Identification 410, Notary Public,-State of V (Type of Identification) County of Jo Ci'1rr1,�� C+1,�rm-� Signature of Notary Public +fir 11C-IL) C . LAJi ilf rrkAL5 • Printed,typed or stamped commissioned name of Notary Public MYAYO1COMMISSION BIONEXPIRES 410, MAy - 41100 NIP it► 10 RFQ 0402 it I . rr ilillt , ,,,- - .-'''''. - :.''''.. ''' '‘\- lis i 4 Y 111F j } e I , i 1 waw i.r•� - .� ,-, I * , iii, a 6 11.4 iv .-.-04; \\i ripp I 111:j I i I ' 1 !! NI.. +' a • ` 1 i t I I tFC`�rctGit�lr�.l STATEMENT OF �COE QUALIFICATIONS AND I EXPERIENCE TO PERFORM SERVICES TO PREPARE A WATER/WASTEWATER SYSTEM 0 ARCADIS VULNERABILITY ASSESSMENT I FOR THE CITY OF OCOEE Infrastructure, buildings, environment, communications RFQ #0402 i' In association with GSG Govereaseint Group,Inc FEBRUARY 2004 ARCADIS Table of Contents Letter of Transmittal Section 1 Introduction to the Company Section 2 Related Experience Section 3 Project Team and Resumes Section 4 Project Understanding/Project Approach Section 5 Potential Conflicts of Interest/Scheduling Conflicts Section 6 Client References Appendix A Proof of Professional Liability Insurance This proposal and its contents shall not be duplicated,used,or disclosed—in whole or in part—for any purpose other than to evaluate the proposal. This proposal is not intended to be binding or form the terms of a contract. The scope and price of this proposal will be superseded by the contract. If this proposal is accepted and a contract is awarded to ARCADIS as a result of—or in connection with—the submission of this proposal,ARCADIS and/or the client shall have the right to make appropriate revisions of its terms,including scope and price, for purposes of the contract. Further,client shall have the right to duplicate, use, or disclose the data contained in this proposal only to the extent provided in the resulting contract. 1 ARCAD1S ARCADIS G&M,Inc. Infrastructure, buildings, environment, communications 712 U.S.Highway One Suite 200 North Palm Beach Ms. Joyce Tolbert, Buyer Florida 33408 Finance Department Tel 561 881 0077 City of Ocoee Fax 561 881 0012 150 North Lakeshore Drive www.arcadis-us.com Ocoee, Florida 34761 Subject: WATER AND WASTE Statement of Qualifications and Experience to Perform Services to Prepare a Water/Wastewater System Vulnerability Assessment RFQ#0402 Date: Dear Ms. Tolbert: 18 February 2004 ARCADIS, along with our team member Government Services Group, Inc. (GSG), appreciate the opportunity to submit the attached Statement of Contact: Qualifications (SOQ) for the above-referenced project. Our team members are Bill Lynch experienced, committed and prepared to provide the City with the services Extension: needed to successfully complete Vulnerability Assessments and Emergency 18 Response Plans for Water and Wastewater Utilities. Email: We believe that the synergy of our team, led by Bill Lynch, PE as the City's blynch@arcadis-us.com primary point of contact, as well as our daily involvement with public utilities and the depth of our relevant experience will differentiate us from other firms. Our Ref: 04-0023 Over ARCADIS' quarter century in Florida, we have established a reputation for superior service and technical excellence in all aspects of our engineering and science services. GSG, since its inception,has focused on serving as a resource for governments to solve service delivery and funding issues. Furthermore, ARCADIS and GSG have worked together daily for the Florida Governmental Utility Authority since its creation in 1999,bringing investor owned utilities back into the public domain with a goal (and a track record) of developing and implementing plans to improve the physical, operating and compliance conditions of the utilities. Throughout the U.S., ARCADIS has significant experience preparing comprehensive Vulnerability Assessments (VAs) and Emergency Response Plans(ERPs) for utilities on behalf of cities,municipalities, corporations and federal agencies. Most recently ARCADIS and GSG have been working on VAs in Florida as a team. We are prepared and look forward to doing the same with the City of Ocoee. We have no conflicts, nor would we enter into future agreements that would conflict with this project. Our current workload is such that we believe we can be responsive and complete the project as you require. Part of a bigger picture ARCADIS Ms. Joyce Tolbert 18 February 2004 The City's required Company Information and Signature Sheet immediately follows this letter. We look forward to working with the City on this project, and once again would like to thank you for giving us this opportunity to submit this SOQ. Sincerely, ARCADIS G&M, Inc. 1411 William H. ch, PE Proposed P oject Man ger Associate Vice President Copies: Charles Sweat, GSG I I I Page: G:\PROPOSAL\Ocoee,City oftener of Transmittal.doc 2/2 COMPANY INFORMATION/SIGNATURE SHEET RFO#0402 FAILURE TO COMPLY WITH THESE RFQ INSTRUCTIONS WILL RESULT IN DISQUALIFICATION OF YOUR QUALIFICATION PACKAGE. PLEASE SIGN BELOW ATTESTING THAT YOU HAVE READ AND UNDERSTAND ALL RFQ INSTRUCTIONS,AND THAT YOU UNDERSTAND THAT THE SUCCESSFUL RESPONDENT WILL BE REQUIRED TO ENTER INTO A LEGALLY BINDING CONTRACT WITH THE CITY OF OCOEE. ARCADIS G&M,Inc. (561)881 —0077 COMPANY NAME TELEPHONE(INCLUDE AREA CODE) (561)881 —0012 FAX (INCLUDE AREA CODE) blynch(a,,arcadi s-us.com E-MAIL ADDRESS 7 -)-yo , L IF REMITTANCE ADDRESS IS DIFFERENT AUTHORIZED SIGNATURE(manual) FROM PURCHASE ORDER ADDRESS, PLEASE INDICATE BELOW: Thomas L.Tessier,PGNice President NAME/TITLE(PLEASE PRINT) Department 547 712 US Highway One,Suite 200 Denver,CO 80291-0547 STREET ADDRESS North Palm Beach,FL 33408 CITY STATE ZIP FEDERAL ID#57-0373224 Individual X Corporation Partnership Other(Specify) Sworn to and subscribed before me this 18`h day of February ,20 04. Personally Known X or Produced Identification I Notary Public-State of FL (Type of Identification) County of Palm Beach L., a 0,4„„t, Signa V of Notary Public ,,q1r"" rj� Elizabeth A Oliva :►: r MY COMMISSION# D0246999 EXPIRES '-'� •z October 10,2007 Printed,typed or stamped '41r..11v. BONDED THRU TROY FAIN INSURANCE INC commissioned name of Notary Public RFQ 0402 I I Introduction to the ARCADIS Companies I City of Ocoee Water/Wastewater System VA Preparation ICompany Information and consulting services firm specializing in environmental, I ARCADIS is the brand name of infrastructure,buildings, and ARCADIS G&M, Inc. and our communications. Known for our affiliated companies. The firm was innovative and full service ENR I incorporated in Delaware, with our capabilities,we develop and Em iul 1 rw�\t N. Record U.S. Corporate Offices located in implement solutions based on Highlands Ranch, Colorado. personal service, open Ranked#5 in Water 1 ARCADIS began in the communications, and a Supply/Waste Water Netherlands in the late 1800's as commitment to quality. In the Nederlandsche Heidemaatschappij. United States, ARCADIS employs Treatment IU.S. Operations began in the 1950s more than 2,400 people and Ranked#4 in Site with our first offices in Florida operates from over 50 offices opening in 1974 under the name strategically located throughout the Assessment& p g Compliance Geraghty and Miller. country, including nine offices in Florida. Ranked#28 of Top 200 I Government Services Group (GSG) Environmental Firms is a Florida-based company, which We have provided engineering and has been in operation since 1996. environmental services in the State Ranked #14 in of Florida for more than forty years. IA recognized leader in providing Hazardous Waste Team Background innovative solutions to the most Ranked#36 of Top 500 I The ARCADIS/GSG team unites a complex environmental conditions, Design Firms respected international engineering ARCADIS has full civil, water and Published in 2003 firm with a Florida-based wastewater, and transportation I management company whose focus engineering capabilities, along with is serving local government. With environmental due diligence, more than 5 years of experience security analysis, force protection, I working together on nearly a daily assessment/remediation and basis on various water and operating facilities management wastewater utility design, experience. I construction,operation and utility management projects,ARCADIS For decades, ARCADIS has and GSG can provide clients with assisted our clients in providing I highly effective deliverables. safe,reliable water supplies. We understand that, as the risks of ARCADIS contamination and diminishing I reserves multiply,new answers ARCADIS is a publicly-traded must be produced to complement (NASDAQ: ARCAF) engineering traditional solutions. From surface II Use or disclosure of information contained on this sheet is subject to the restriction and disclaimer located on the table of contents of this document. IG:1PROPOSAL\Ocoee,City oMSection1-Introduction tothe Companies.doc Section 1-1 I I Introduction to the ARCADIS Companies I City of Ocoee Water/Wastewater System VA Preparation Iand groundwater supply studies to local government with unique and design and construction of water creative funding solutions, I treatment, storage, and distribution alternative service delivery facilities, ARCADIS provides the solutions, and project/contract 1111 complete range of services management services for delivery I necessary to provide communities of critical services, such as water with a safe, dependable supply of and sewer, and public works. potable water. GSG's senior staff members I typically have more than 25 years ARCADIS' staff includes experts of individual experience providing ARCAD1S in the planning, design and assistance to state and local I construction of water supply, water governments of all sizes. GSG has treatment and pumping facilities, as been involved in projects such as Part of a well as vulnerability assessments evaluating the State of Florida's bigger I (VA). VA services include: ability to respond to major • Facility Inspections for disasters, and providing innovative picture vulnerability and creative evaluations of the determination impact of legislation both at local • and state level. • Perimeter and access Icontrol In April of 2003, GSG, with • Surveillance, information ARCADIS, was selected by the system protection Florida Governmental Utility 1 IF • Air monitoring Authority to conduct federally .. • Force protection mandated Vulnerability 1 engineering Assessments for each of its ten water treatment facilities. These These capabilities are mandatory assessments include: a fully qualifications for the successful documented facility description, a I completion of a Vulnerability study of specific types of potential Assessment(VA) and Emergency threats, identification and I Response Plans (ERP). prioritization of adverse consequences and a prioritized plan GSG for risk reduction. GSG has grown to serve over 150 local governmental entities, I including cities, counties and special districts. GSG's staff is dedicated to fulfilling the needs of I Use or disclosure of information contained on this sheet is subject to the restriction and disclaimer located on the table of contents of this document. IG:\PROPOSAL\Ocoee,Cdy oASection t-Introduction to the Companies.doc Section 1-2 or Introduction to the .., ARCADIS Companies City of Ocoee Water/Wastewater .. System VA Preparation Specific Qualifications • Security - Evaluation of a site and its surroundings for ARCADIS' protective The ARCADIS Team hasengineering services have potential security issues and demonstrated the ,., worked for local, state, and identify solutions to these following benefits: federal governments and issues. private companies to address • Looks independently at the their protective needs. • Structural Hardening A/E - protection of critical facility dim Design services in response to assets and the continuity of needs identified during the business. Protective Engineering vulnerability assessment for '" Servicesr:;r„t„:,-s 4„g1 . - to the existing facilities. • Pexisting security system. Today's headlines make it clear that • Emergency Action Plans - • Provides : , es both public and private Planning services to protect approach to liability organizations have a need to have lives,the environment, and management. awareness and preparation to meet property. II • < t,,, potential cors on potential effects of security threats • Monitoring and insurance premiums. and mitigate the potential effects of Surveillance - Sampling and a myriad of possible malevolent analysis services to deal with a • Reduces "insider" as well as ON acts. ARCADIS and team variety of chemical threats. "outsider" risks. members offer a full range of Increasingly,managers are • Identifies interdependent protective engineering services, as realizing the benefits of assessing critical assets such as including: their facilities and are planning to transportation and power. • Vulnerability Assessments - make warranted security • Sets comp ; ,e with .. Evaluations of assets and improvements. Facility managers applicable regulatory operations to identify specific are evaluating their vulnerabilities requirements and company and system-wide security through use of risk management policy. issues,define individual facility processes and tools and are • E I weaknesses, and prioritize the implementing protective measures • r i l- , „,cur r'putcuon as most cost-effective upgrade based on this analysis. They are a corporate citizen. options and operational learning that even simple • Integrates people, changes. alterations to habitual operational procedures, and equipment procedures can enhance overall for the protection of assets. ■ Risk Management - Strategic security without major capital and expert services in investment. • Promotes the health and Iecological risk,toxicology, safety of on-site personnel sediments,water quality, Vulnerability Assessments and neighboring public. human health, and natural 1 resource damages as they relate Our VA provides our clients with to environmental regulations. a systematic,risk-based evaluation of a facility's assets and operations, I Use or disclosure of information contained on this sheet is subject to the restriction and disclaimer located on the table of contents of this document. G:WROPOSAL\Ocoee.City oASection 1-Introduction to the Companies.doc Section 1-3 r, Introduction to the ARCADIS Companies City of Ocoee Water/Wastewater System VA Preparation ry.. so and is designed to identify specific in dire environmental,health, security issues and prioritize the safety, and economic consequences. most cost-effective upgrade options. The ARCADIS Team has direct and specific experience ARCADIS understands that each with water and wastewater business,municipality, or federal facility design and facility is unique. On each construction. With this assignment,we developsound . 1� � a experience and expertise, we _ so understanding of a client's mission. are knowledgeable and keenly ,i We also identify all of its ongoing aware of all water and security,protection, environmental, wastewater infrastructure and safety programs, and seek to systems. In addition, we have fill in gaps where found. professionals with significant military and disaster response •� Our intent is to assess expertise who can identify vulnerabilities and to address these weaknesses and vulnerabilities that vulnerabilities within the context of may affect our clients. ARCADIS • existing programs. Our goal is not Team members have been trained to develop new cumbersome on, and use elements of, the Sandia protocol or processes; rather, we National Laboratories RAM-W, incorporate vulnerability VSAT, and other current protocols assessments into the existing on-site to conduct VAs. compliance programs such as OSHA Process Safety Management RAM-W is designed to access (PSM) and EPA Risk Management vulnerabilities, analyze security Program(RMP). systems,understand the consequences of security failures, Most existing environmental, and provide cost-effective solutions health, and safety programs(i.e., to enhance security. In RAM-W, PSM and RMP) are primarily risk is a function of the severity of focused on specific chemicals and consequences of an undesired their consequences in the event of event,the likelihood of adversary an accident or unintentional spill or attack, and the likelihood of release. VAs expand the scope of adversary success in causing the these programs and are focused on undesired event. intentional or criminal actions on Emergency Response Plan the assets of an entire facility. The results of malevolent actions on a The purpose of an emergency facility's critical assets could result response plan is to provide a Use or disclosure of information contained on this sheet is subject to the restriction and disclaimer located on the table of contents of this document. G-\PROPOSAI\Ocoee,City ofSection 1-Introduction to the Companies.doc Section 1-4 F o w Introduction to the al ARCAD1S Companies City of Ocoee Water/Wastewater * System VA Preparation .,,, planned response to emergency Emergency response plans must situations that will protect lives,the provide a great deal of information, 4 environment, and property. yet be easy to understand and use in u. Emergencies have the potential for a stressful situation. ARCADIS' creating devastating destruction knowledge and experience of water * without warning. and waste system operation, design •w and construction enable us to build . . l A i Development of emergency effective and concise plans for our ARb�l Tea response plans for facilities where clients. m:strive•HO complex communication and a r a evacuation are influenced by other #vala.nced: Office Locations approach towa•rds I factors can be eased through proper im r'o•vi •sec•uri design and preparation for Work for this project will be ty ..P....•. • ..•. ... Withi!ttkie •utility: implementing a plan of action. performed from the following systel'r1:l[t?pi'cl:er to I offices: co tin:ue:to meet The ARCADIS Team understands piir:Clients' the need for planning and offers our ARCADIS r - i i clients a range of experience in 712 U.S. HighwayOne g •rganii d mis k • goals and mission. preparation for such incidents. Our Suite 200 • experience includes: North Palm Beach, Florida 33408 • Preparing Spill Prevention GSG I Countermeasures and Control 614 South Wymore Road Plans (SPCC) and Stormwater Winter Park, Florida 32789 Pollution Prevention Plans I (SPPP) • Providing on-site personnel in response during emergency Iresponse situations • Providing on-site training for I employees • Recommendations for improved emergency response equipment Iand procedures • Review of current and proposed II regulations in order to insure that your facility is in compliance and is prepared for Ichanging regulations. Use or disclosure of information contained on this sheet is subject to the restriction and disclaimer located on the table of contents of this document. IG:\PROPOSAL\Ocoee,City oeSection 1-Introduction to the Companies.doc Section 1-5 I IIIARCAD1S Related Experience I City of Ocoee Water/Wastewater System VA Preparation IThe ARCADIS/GSG Team has the to cost effectively improve the motivated professionals and reliability and security of the water I expertise needed to perform the and wastewater systems. work for the City of Ocoee. Recent completed or in-process Florida Water and Wastewater I projects,which have been, or are Vulnerability Assessments— projected to be completed on time FGUA Systems in Citrus County and within budget include the and Lehigh Acres GSG,working I following: with ARCADIS,is currently completing VAs for the newly- Water and Wastewater acquired water systems in Citrus I Vulnerability Assessments— County and Lehigh Acres. The field Florida Governmental Utility evaluations were completed and the Authority (FGUA) Systems in VA reports will be finalized Collier, Hillsborough, Osceola following a methodology similar to and Polk Counties GSG, VSAT. working with ARCADIS, I completed VAs for the FGUA Carrollwood, Poinciana and Golden Gate Water Utility Contact Info: ISystems. This team represents the FGUALee Ann Thomas, system manager,utility engineering Chairperson and the contract operator. The field (Polk County-Assistant Ievaluations were completed and the County Manager) VA reports finalized following a 614 South Wymore Road methodology similar to VSAT, Winter Park, FL 32789 which is better-suited to utility 863.534.6031 systems of a size consistent with the City of Ocoee. The VA examined the pipes and constructed Risk Management and conveyances,physical barriers, Emergency Response Planning I water facilities, storage and distribution facilities, electronic and Through our environmental automated systems, chemical use, background,we have established a I storage, and handling, site access, equipment protection, and the long history of projects involving the identification and management operations and maintenance of all of risks, and subsequent emergency I the systems. The ultimate goal is to response planning. Risk complete the VA in compliance to management is a balance between PL 107-188 and identify any protecting human health and the Imeasures that can be implemented environment and the associated Use or disclosure of information contained on this sheet is subject to the restriction and disclaimer located on the table of contents of this document. IG:WROPOSAL\Ocoee,City oNSection 2-Related Experience.doc Section 2-1 I CARCAD1S Related Experience L City of Ocoee Water/Wastewater System VA Preparation Ccompliance, general condition, Contact Info: operating and future costs, as well as assistance in purchase price Port Consolidated, Inc. negotiations between GUA and Michael Simmons FCWC. ARCADIS prepared 3141 SE 14th Avenue separate bond feasibility reports for Fort Lauderdale, FL 33316 each of the five utility systems 954.522.1182 purchased, as well as consulted II with the affected parties on operations, customer service, Other Protective Engineering billing and capacity agreements. Projects ARCADIS has provided protective ARCADIS was also responsible for engineering services to key clients, post-purchase engineering due including: diligence efforts for the utility systems acquired by FGUA. This • U.S. Olympic Committee for work generally involved more the 2002 Winter Olympics detailed field investigations, engineering analysis, system ' U.S. Postal Service upgrade and expansion review, • Major airports including: impact fee analysis, capital Orlando,Tampa, and Ft. improvements analysis, and a final Lauderdale report. The reports identified and • Major news organizations recommended water and • Chemical and petroleum clients wastewater systems capital • Municipal and state government improvement projects for the agencies throughout the United following several years. States Facility Response Plan, Port Homeland Security Monitoring Consolidated Inc., Fort Pierce, Capability Florida ARCADIS performed site Early in 2003 an ARCADIS team evaluation and assessment at a bulk was awarded the contract to operate petroleum storage facility along the and maintain a biological agent- !' Indian River and used the monitoring network in a(location information gathered to create the sensitive)major east coast urban Facility Response Plan currently in area. As the national Bio-Watch use at the site. program was launched a few weeks later, our contract was expanded to include additional similar networks. 11 These ongoing efforts now include Use or disclosure of information contained on this sheet is subject to the restriction and disclaimer located on the table of contents of this document. GAPROPOSAL\Ocoee,Cay ot5ection 2-Related Experience.doc Section 2-3 I IARCAD1S Related Experience I City of Ocoee Water/Wastewater System VA Preparation Iabout 15 trained/experienced effective monitoring devices and personnel and capability directly services. R&P engineers have I applicable to Homeland Security greatly reduced the size of the unit, objectives. made other performance improvements and enhanced the I The visible"front- ::;r , end"component of saga; '', sophisticated communications capabilities. The resulting Airborne these systems is an ;; .._ gar. Sample Analysis Platform (ASAP) I unmarked box such - , pictured here is a 1-foot cube unit as the Biological capable of operating with a variety Aerosol Sentry and of power supplies. The unit I Information System (BASIS), continuously communicates with shown to the left, developed by Los the control center, continuously Almos National Laboratory monitors particulate flows and I (LANL)with support from radiological levels, is web Rupprecht and Pataschnick(R&P). addressable, includes FBI approved The BASIS design includes state- locks and chain of custody Iof-the-art particulate collection protocols, and incorporates many sized to the range expected for additional features 111. I biological terrorists threats, such as designed to anthrax and smallpox, supported by enhance flexibility, 1111 - an on-board communication dependability and I package that maintains continuous cost effectiveness. contact with a command and control center operated by ARCADIS and consortium partner I ARCADIS. The Bio-Watch program also includes other Unisearch Associates have adapted COTS optical remote sensing monitoring systems (GOTS) similar (ORS) instrumentation to monitor I to BASIS but without the on-board communication capability. volatile chemicals on a real time basis. Current state-of-the-art Particulate captured in these enables us to monitor a one- systems are submitted to a kilometer path with a single I laboratory for DNA-based analysis instrument. Supplemented with to confirm the presence or absence proprietary data analysis techniques I of biological agents. our team has demonstrated the capability to To address Homeland Security - -k accurately define I monitoring needs ARCADIS y` point of a release formed a consortium including in an area the R&P and others to develop more size of athletic I Use or disclosure of information contained on this sheet is subject to the restriction and disclaimer located on the table of contents of this document. G:PROPOSAL\Ocoee,City o%ection 2-Related Experience-doc Section 2-4 I ARCADIS Related Experience City of Ocoee Water/Wastewater System VA Preparation arena on a real-time basis. Development objectives are to meet Department of Homeland Security performance,initial acquisition, and annual O&M goals. Efforts are underway through the ARCADIS, R&P and Unisearch team to develop a reasonably priced near-real time(12 minute delay or less)biological sensor designed to be incorporated into the ASAP, and to extend ORS capability to additional low vapor pressure agents. ARCADIS is also heavily involved with EPA's Safe Building Program currently evaluating the destruction of contaminants absorbed on building materials, residential safe havens, guidance for emergency responders and facility managers, disposal of building decontamination residues and chemical/biological sampling and measurement methods. I I I I I I Use or disclosure of information contained on this sheet is subject to the restriction and disclaimer located on the table of contents of this document. GAPROPOSAL\Ocoee,City oMection 2-Related Experience.doc Section 2-5 ARCAD1S Project Team City of Ocoee Water/Wastewater System VA Preparation The ability to prioritize and to Bill Lynch, PE — Project Manager establish the relative significance of B.S. Environmental one risk to another is critical to an Engineering effective protective engineering Professional Engineer: Florida, program. With the limited Georgia resources available to governmental 19 Years of Experience entities, it is imperative to have Mr. Lynch is a water/wastewater seasoned experts who understand engineer who has worked on that risks must be prioritized to projects in Florida throughout his assure maximum benefit for the career following graduation from cost. the Florida Institute of Technology. Most relevant to this assignment is The City management and staff will his experience as"an extension of provide their input into the FGUA staff', where he has prioritization and characterization been involved on nearly a daily of facilities, establishing criteria for basis with all aspects of operations tolerable risk, and ranking security for up to six Florida utility systems procedures and infrastructure that since 1999. Aside from his would be desirable for the City's experience designing, constructing situation. and operating water and wastewater facilities,Mr. Lynch has prepared Two of our team members are numerous environmental and certified in the Risk Assessment emergency response plans for Methodologies for Water Utilities industry and government. In the (RAM-W), developed by Sandia past year he has worked on Disaster National Laboratories. In addition, Recovery Plans and Vulnerability all members have extensive Assessments for three utility experience with water systems. systems. Brief biosketches for our project team are included on the following Charles L. Sweat—VA Facilitator pages. Full resumes are available B.A. Business Administration on request. RAM-W Certified Florida Licensed Water and Wastewater Operator 40 Years of Experience Mr. Sweat,Vice President of iiii Government Services Group,has professional water/wastewater experience ranging from operations iii and customer service to upper level Ili Use or disclosure of information contained on this sheet is subject to the restriction and disclaimer located on the �p table of contents of this document. " GAPROPOSAL\Ocoee,City oflSection 3-Project Team and Resumes.doc Section 3-1 ARCADIS Project Team City of Ocoee Water/Wastewater System VA Preparation I administration. Prior to joining advocate of the use and benefits of Government Services Group,he reclaimed water and his served for more than five years as involvement can be traced back to the President of Southern States some of the first systems to employ Utilities,which, at that time was such methods. Florida's largest private Iwater/wastewater utility. Bruce Bush, CEP— QA/QC B.S. Geology Mr. Sweat is certified in RAM-W M.S. Resource Planning and was the Project Manager for the RAM-W Certified EPA mandated Vulnerability Certified Environmental Assessments for the ten FGUA Professional water treatment facilities and 17 Years of Experience currently is the Project Manager for Mr. Bush is a regulatory specialist the VAs underway for the newly- with ARCADIS and formally acquired Citrus County and Lehigh trained in the RAM-W. He has Acres Systems. Also to his credit completed risk assessment plans for is the development of numerous municipal water and wastewater Disaster Recovery and Emergency facilities and managed process Response Plans, for water and safety management projects. He wastewater systems throughout has significant experience serving Florida. as the project team facilitator on risk management and process safety E. Mr. Sweat is a licensed water and management team projects wastewater plant operator whose involving ARCADIS and client vast process knowledge includes staff. Mr. Bush has completed lime softening,reverse osmosis, RMP and PSM projects for both contact stabilization, extended municipal and industrial clients. In aeration and trickling filters. addition, Mr. Bush provides clients I During his operational tenure he with environmental and emergency has been responsible for the response training and a broad range planning, design and construction of facility compliance consulting of over a dozen major facility services. Mr. Bush is currently expansions. It has been estimated serving as the Facilitator on the VA that over the tenure of his career, for Centennial Water& Sanitation Mr. Sweat has personally District where he is using VSAT supervised the installation of more software. than 6,000 miles of pipe to serve IPFlorida customers. Mr. Sweat was ft also an early pioneer and staunch P. Use or disclosure of information contained on this sheet is subject to the restriction and disclaimer located on the �s table of contents of this document. GIPROPOSAL\Ocoee,City oftSection 3-Project Team and Resumes.doc Section 3-2 ARCAD1S Project Team City of Ocoee Water/Wastewater System VA Preparation Emmett P. Wainwright— Water includes the rehabilitation of Systems Operations and treatment facilities, design of new Engineering treatment facilities, design of B.S. Hydrogeology pumping projects, and distribution. M.B.A. Mr. Foster has worked on several Licensed Water & Wastewater teams providing assistance with the IOperator preparation of Disaster Recovery 14 Years of Experience Plans for Natural Disasters. The Mr. Wainwright, Sr. Project most recent was the Natural Manager for GSG,has experience Disaster Recovery Plan for the in various capacities ranging from FGUA systems. city management and municipal utility operation to special Mark R. Brown — Information environmental consulting related to Technology Specialist growth management. Familiarity in 15 Years of Experience the disciplines of both science and Mr. Brown is the Information business allows him to serve as a Services Manager for GSG. Along valuable conduit for with his responsibility for the communicating with all facets of technical direction of the the municipal community. Mr. organization,he takes a"hands on" Wainwright was part of the team role in the Information Services which completed the VAs for Division,participating in the FGUA and is also working on the development of client database VAs for the newly-acquired applications and tools. Mr. Brown systems. prioritizes the network and data Richard G. Foster—Water security of his organization and that Systems Operations and of his clients,using layered levels Engineering of security. He has configured and I Florida Licensed Water and installed multiple firewall systems Wastewater Plant Operator that utilize selective port filtering 30 Years of Experience and network address translation. Mr. Foster is a project manager for Before coming to GSG, Mr. Brown GSG, and as a licensed operator in spent over five years as a Systems the State of Florida,has over 30 Analyst/Engineer with CMS/Data Iyears of experience in the operation Corporation. While there,he of municipal and private water and supported the I.T. departments of wastewater systems. He is certified many of the world's largest law iii in microbiological laboratory procedures and his experience firms,providing in-field technical expertise in networking, database Elr Use or disclosure of information contained on this sheet is subject to the restriction and disclaimer located on the table of contents of this document. G.tPROPOSAL\Ocoee.Cny of\Section 3-Project Team and Resumes.doc Section 3-3 I ARCADIS Project Team City of Ocoee Water/Wastewater System VA Preparation I management,the interfacing of John Stedham — Security Analyst heterogeneous systems, server A.S. Environmental Science configuration and operating system 18 Years of Experience platform conversion. John Stedham is an ARCADIS environmental scientist with project Dane Blevins— SCADA Specialist experience including sites where IB.S. Electrical Engineering chemical/contaminant transport Mr. Blevins leads ARCADIS' mechanisms and biological fate SCADA engineers who specialize issues were of concern. Coupled in the design of municipal water with his consulting experience, Mr. and wastewater SCADA systems. Stedham has 10 years of I Mr. Blevins will be responsible for overlapping experience as an evaluating the vulnerability of the operator and instructor for military existing SCADA systems. His elements overseas and I relevant experience includes domestically. turnkey control system and remote monitoring design; development Mr. Stedham was an instructor to and design of telemetry control personnel for Special Forces troops software; and construction at Fort Bragg,North Carolina to aid management for instrumentation, in the development of new tactics in it controls, and electrical installation. unconventional military operations He has recently completed a and incursion mitigation. His security assessment of the entire experience, combined with an in- water and wastewater SCADA depth knowledge of ballistics,has system for the City of Raleigh, provided a solid foundation for North Carolina Public Utilities. assisting commercial,municipal Currently,Mr. Blevins is and military facilities in responsible for the design and determining operational installation of firewalls and other vulnerability solutions, structure I security enhancements to the and facility equipment armoring, Raleigh SCADA system. In and perimeter access control and addition to the City of Raleigh detection measures. Mr. Stedham's project,Mr. Blevins is currently experience has included advisory directing a process security control assistance on secondary system for major pharmaceutical containment and back-up defenses manufacturing facilities. for potential facility breaches. Mr. Stedham serves as the Security Analyst for all VAs conducted for i" the FGUA utility systems. p lir Use or disclosure of information contained on this sheet is subject to the restriction and disclaimer located on the table of contents of this document. G:\PROPOSAL\Ocoee,City of\Section 3-Project Team and Resomes.doc Section 3-4 4444"'����` ARCADIS Project Team City of Ocoee Water/Wastewater System VA Preparation Jennifer Russell — Security performed background security Specialist checks on prospective employees. B.A. Political Science M.S. Aeronautical Science Ms. Russell is currently working on Major, United States Air Force the VAs for FGUA's utility Reserves systems. '12 Years of Experience Ms. Russell is an ARCADIS Gary Nash, EIT— Security Project Administrator. She has Analyst/Trainer military experience at nuclear B.S. Civil Engineering command and control facilities 30 Years of Experience continually manned by operations, Mr.Nash is a Senior Engineering maintenance and security Technician, Security Specialist, and personnel, as well as at launch EPA/OSHA Compliance Safety facilities housing nuclear weapons. Trainer in the State of Florida, and She was responsible for the has over 30 years of military and prevention, detection and if consulting experience. Mr.Nash necessary, direction of response to has significant military experience, physical site intrusion, having served with the US Army as contamination of site water systems the Non-Commissioned Officer In through introduction of chemical or Charge of a Combat Engineering biological materials, and response Battalion designated to establish to site emergencies. She also decontamination areas in the event performed inspections and tests to of nuclear,biological or chemical assure the safety and security of the weapon incidents. Mr. Nash later weapons and support systems. As a served with the US Air Force to crew instructor and evaluator, she establish security and defensive trained,tested, evaluated and measures for facilities in nuclear, certified other personnel on biological and chemical weapon performance of those tasks. scenarios. Additionally,the security clearance held by Ms. Russell assures our Subsequent to his military service, clients of her ability to maintain Mr.Nash has worked extensively in confidential information. providing training to other consultants. He served as the While working at a passenger Project Manager on a superfund site airline,Ms. Russell was responsible near Chicago, Illinois,which was for the prevention of unauthorized contaminated with pesticides, r access to aircraft and airport herbicides,waste oils and heavy restricted areas. She also metals. He supervised remediation P o Use or disclosure of information contained on this sheet is subject to the restriction and disclaimer located on the table of contents of this document. 1 G:PROPOSAL\Ocoee,City oPSection 3-Project Team and Resumes.doc Section 3-5 IP ARCADIS Project Team City of Ocoee Water/Wastewater System VA Preparation of the site, which required 30 certifications related to VAs, weeks, and his knowledge of Emergency Response and hazardous material handling and Decontamination. He has also decontamination procedures has completed certifications for water proven valuable for active and wastewater treatment systems. environmental projects and in developing mitigation procedures Organization Chart for weapon agents in potential release scenarios. Our proposed project team organization structure is illustrated Mr.Nash has numerous below. City of Ocoee Contract/Project Manager Project Manager Bill Lynch, PE VA Facilitator QA/QC Charles Sweat, RAM-W Bruce Bush, CEP, RAM-W Water Systems IT/SCADA Specialists Security Specialists Security Operations and Analyst/Trainer Engineering Mark Brown John Stedham Dane Blevins Jennifer Russell Gary Nash, EIT Rick Foster Emmett Wainwright 410 Use or disclosure of information contained on this sheet is subject to the restriction and disclaimer located on the table of contents of this document. GAPROPOSAL Crty oASection 3-Project Team and Resumes.doc Section 3-6 I ARCADIS William H. Lynch,PE Project Advisor Area Manager-Palm Beach, Florida Mr. Lynch has more than 19years ofproject-related water andEducation Yn waste engineering and consulting experience working with US and international,public and private clients, BS,Environmental Engineering, including: federal,state and local government agencies;water,wastewater, and Florida Institute of Technology, electric utilities, and a variety of industries. 1984 Certificate,Advanced His areas of experience include: Facilities and operations assessments and consulting, Management Program,TSM Business School,2003 due diligence evaluations, systems field mapping,testing and evaluation,master Professional Registrations and capital improvement programdevelopment,engineering studies, analyses,and design,construction observation and administration,and environmental Professional Engineer in Florida permitting,regulatory compliance assistance and agency negotiation.He has managed and Georgia many projects from inception through satisfactory completion,working with all Professional Associations involved parties-clients,elected officials,regulatory agencies,attorneys, funding American Society of Civil agencies, subconsultants,construction contractors,and the public. Engineers,(Past Central FL Branch President) Mr.Lynch has significant experience in.water resources management consulting on Water Environment Federation potable water,wastewater,and stormwater related facilities for local and regional National Society of Professional water and wastewater authorities and industry.Much of his work has involved Engineers optimizing the use of our valuable water resources through the development of water The Society of American conservation and reclaimed water use plans,and the design and implementation of Military Engineers associated improvements.He has published and made presentations at several national Florida Engineering Society and regional technical conferences for his work in these areas.In addition,he has Florida Water Environment taught facility water management throughout the United States to corporate and Association facility managers and their staff. Project Award: Mr. Lynch has worked on projects in Alabama,Arizona,Colorado,Florida,Georgia, Florida Environmental Award- "Water Conservation and Illinois,Indiana,Massachusetts,Maryland,Michigan,New Mexico,New Jersey,New Wastewater Management York,North Carolina,North Dakota,Oklahoma,Pennsylvania, South Carolina, Improvements at Terry Farms," Tennessee,Texas and Virginia.He has international project experience in Argentina, 1994 Canada,Germany,Mexico,and Trinidad. Central Florida Engineering Achievement Award- Domestic wastewater included the management and "Conceptual Design-Brevard County,Florida Resource implementation of infiltration/inflow Recovery/Desalination Water Wastewater Utility Consulting and reduction programs,planning, design Complex," 1987 Engineering and construction management services Florida Governmental Utility Authority, for advanced WWTPs, lift stations and Tallahassee, FL pipelines,design and construction Assist with planning,engineering,and management for water systems, implementation of capital improvement modeling of water and wastewater projects for FGUA's water and systems. wastewater systems in Collier, Hillsborough,Osceola,Polk, and Sarasota counties. Services have G:tPROPOSAL Ocow,City of'R.sumustLynch.DOC 1/3 I ARCADIS William H. Lynch, PE Project Advisor Area Manager-Palm Beach, Florida Wastewater Utility and Treatment both utility and developer requirements. Facility Consulting and Engineering Design and construction needed to Village of Islamorada, FL consider improvements within an Consultant to the Village during the operating wellfield. Construction evaluation of Village-wide wastewater management services will be provided in service and the development of their 2003. wastewater utility.Project Manager responsible for preparation and Water Resource Evaluation and evaluation of Request for Proposal Development Projects (RFP),design-build agreement,and West Coast Regional Water Supply design specifications for the Key Colony Authority, Tampa, FL Wastewater Treatment System. Participated in evaluation and master ARCADIS coordinated with the Village, planning associated with four regional regulators and attorneys to ensure all wellfields for a 300 square mile service requirements were fulfilled. Participated area. Participated in water loss in numerous public meetings during the evaluation by designing and conducting development of the utility. field test of flow meters in large diameter raw water transmission mains. Water and Wastewater Management Feasibility Study Water Supply Feasibility Study Confidential Developer, Southeast United Sarasota County, Sarasota County, FL States Developed,evaluated,and recommended Completed a study for 3,000-acre alternatives for utilizing surface water upscale resort and residential community withdrawals from existing shell mines including hotel and conference center, for reliable potable water supply. equestrian center,golf courses,various other amenities and approximately 2,000 Water System Design residences. Study evaluated on-site and Orlando-Orange County Expressway off-site water and wastewater Authority, Orlando, FL management options and included Designed water supply,treatment and opinions of cost for each. distribution facilities for Western Beltway Toll Plazas. Domestic water Water System Consulting Services Hood Road Welifield Project City of Lakeland, Lakeland, FL Seacoast Utility Authority, Palm Beach Prepared fire protection service studies, Gardens, FL extensive field testing of distribution Engineer for planning,preliminary and system,report on fire protection final engineering for eight water supply adequacy,and rate and charge study. wells,pumps and associated pipelines. Designed and permitted WTP,water Work included evaluation of vertical supply and transmission system turbine and submersible pumps to meet improvements. 0903 2/3 So I ARCADIS William H. Lynch, PE Project Advisor Area Manager-Palm Beach, Florida Utility System Planning and Design Food Processing Plant Acquisition Orange County Research and Confidential Client Development Authority, Orange County, For the existing owner,managed FL environmental due diligence assessment Prepared water,wastewater and of two of the industry's largest US reclaimed water systems master plan. processing plants and provided advise Designed and permitted a 3.0 MGD for resolution and settlement of water treatment plant and 1500 GPM environmental issues. Prepared written Floridan Aquifer potable supply well. reports for use by foreign investor. Plants were successfully transitioned. Due Diligence/Compliance Consulting Spill Prevention Control and Countermeasure(SPCC)Plan Water Wastewater Utility Acquisition Vought Aircraft Industries, Inc. Stuart, FL Investigation Prepared SPPC Plan per requirements of Florida Governmental Utility Authority, 40 CFR 112 for this aircraft parts Tallahassee, FL manufacturing plant. Conducted For six water/wastewater utility systems required facility site assessment and including 20 treatment plants and updated SPCC Plan. associated service area facilities (pipelines,pump stations, storage tanks and appurtenances)conducted a pre- purchase investigation by reviewing available reports,documents,and FDEP files,performing visual field reviews, and meeting with affected parties. Prepared six separate Bond Feasibility Reports to support the$250,000,000 purchase. Also, consulted with parties on operations,customer service,billing and capacity agreements. I I 0903 3/3 I ARCADIS John R. Stedham Environmental Scientist Mr. Stedham has more than 18 years of experience in conductingcontaminationEducation and risk assessments,Phase I and Phase II environmental site assessments,water-quality AS,Science,Palm Beach monitoring,and remediation oversight.He has an extensive background in petroleum Community College, 1980 remediation systems,equipment monitoring,and troubleshooting as well as oversight Biological Sciences,Florida and maintenance of numerous cleanup sites for large petroleum corporations.Mr. Atlantic University Stedham has consulted with national lending institutions,legal firms and large Professional Registrations developers to investigate and assess large property tracts previously used for industrial CFR or agricultural processing,prior to transfer or construction.He also has been CCertiiOSHfi attiion,S te10.120 extensively involved in investigations for Florida Department of Transportation PD&E Remediation/Hazards and studies including those for the Palm Beach Sky Pass project and Indrio Road expansion Protection study. Mr. Stedham has prepared Health and Safety Plans for the field investigation OSHA Permit Confined Space activities for projects submitted to FDOT for review and approval.He is an AHERA- Certification certified asbestos inspector and management planner and has worked on numerous AHERA Certification for private-sector projects and large-scale asbestos survey,abatement and Asbestos Inspection operations/maintenance plan projects for the United States Coast Guard and United Engineering Certification for States Postal Service. Mr. Stedham performed a number of lead-based paint Integrated Signal Processing assessments for the United State Postal Service as well.His knowledge of RCRA and he Workshop,Ohio State Un SARA Title III requirements has enabled commercial and industrial clients to University) effectively maintain regulatory compliance. Florida Department of Transportation Noise Analysis Certification Mr. Stedham has 10 years of overlapping experience as an operator and instructor for military elements overseas and domestically. Mr. Stedham was an instructor to personnel for Special Forces troops at Fort Bragg,North Carolina to aid in the development of new tactics in unconventional military operations and incursion mitigation. His experience,combined with an in-depth knowledge of ballistics,has provided a solid foundation for assisting commercial,municipal and military facilities in determining operational vulnerability solutions,structure and facility equipment armoring and perimeter access control and detection measures. Mr. Stedham's experience has included advisory assistance on secondary containment and back-up defenses for potential facility breaches. Vulnerability Assessments expanded VSAT format with a more incremental scale range and threat- Expanded VSAT Vulnerability Assessments specific information and mitigation Florida Governmental Utility Authority measures. Conducted facility (FGUA),Various Water Treatment System inspections and provided presentation Sites, Florida materials on available components for As the security analyst on the weapon construction and deployment. vulnerability assessment(VA)team, Prepared necessary text sections on conducted facility inspections,prepared threat types, specific effects and assessments for water treatment and recommended facility upgrades and distribution facilities. Developed an personnel training. G:WROPOSALWcoee,City oMesumes\Stedham.doc I Project I Understanding/ ARCADIS Project Approach City of Ocoee Water/Wastewater System VA Preparation IProject Understanding • Physical barriers • Water collection,pretreatment, I ARCADIS values the opportunity and treatment facilities to partner with the City of Ocoee • Storage and distribution facilities (City)to render general consulting . Electronic, computer, or other I services as necessary to complete a automated systems that are used vulnerability assessment and by the public water system(e.g., prepare a water/wastewater Supervisory Control and Data emergency response plan(ERP). A Acquisition [SCADA]) VA requires thorough knowledge of the water system so the City's • Use, storage, or handling of I involvement with the project is various chemicals paramount. Additionally, for a VA • Operation and maintenance of to be a truly useful tool for security such systems Iprocedures and infrastructure improvement,the City must have A number systematic methods have an integral role in the assessment been developed for water utilities to and decision process. The ERP will use to assess the vulnerability of be prepared at the completion of the their system to malevolent acts. VA and incorporate the findings of One of these,the Risk Assessment the VA for the water and Methodology—Water Security wastewater operations. (RAM-W)was developed by the Sandia National Laboratory,U.S. The"Public Health Security and EPA,American Water Works Bioterrorism Preparedness and Association Research Foundation, I Response Act of 2002" (PL 107- and several large utilities. RAM-W 188) states that a community water is designed to access vulnerabilities, system that serves a population of analyze security systems, greater than 3,300 people must understand the consequences of review the vulnerability of its security failures, and provide cost- system to a terrorist attack or other effective solutions to enhance I criminal acts intended to security. In RAM-W,risk is a substantially disrupt the ability of function of the severity of the system to provide a safe and consequences of an undesired I reliable supply of drinking water. event,the likelihood of adversary The VA must include a review of attack, and the likelihood of the following: adversary success in causing the undesired event. • Pipes and constructed conveyances I Use or disclosure of information contained on this sheet is subject to the restriction and disclaimer located on the table of contents of this document. G:WROPOSAL\Ocoee,City oASection 4-Project Understanding.doc Section 4-1 Project Understanding/ ARCADIS Project Approach City of Ocoee 1 Water/Wastewater System VA Preparation The goal of this project is to on the results of the Phase 1 provide Ocoee the services needed services. to assist them in completing a VA in compliance with the Act and ARCADIS proposes to conduct identifying any measures that can services for Phases 1 and Phase 2 in I be implemented to cost effectively accordance with security improve the reliability of the City recommendations and guidance water system. detailed in the RAM-W developed by the Sandia National Laboratories If the City requires additional study for vulnerability assessments and and design of security the Emergency Planning for Water improvements,the ARCADIS team Utilities manual of water supply is available and has the expertise to practices developed by the help. American Water Works Association (AWWA). We will Project Approach also conduct ongoing research throughout the course of the project ARCADIS proposes to conduct the to remain current with the latest project in two phases. Phase 1 will articles,publications, and web data consist of developing the VA. on security-related issues. With the Phase 2 will involve incorporating emphasis on security and potential the applicable recommendations of malevolent acts since the tragic the VA evaluation into an ERP and events of September 11, 2001, new associated training program to information and research appears improve general security policies with increasing frequency and it and procedures; increase security will be important to stay abreast of awareness, communications, and the latest information on potential early detection; and improve terrorist activities. coordination with local law enforcement in ensure rapid Phase I — Vulnerability response. The ERP will be Assessment prepared to identify the necessary emergency response precautions Facilities Audit and activities in response to natural ARCADIS will review existing occurrences such as hurricanes, water infrastructure facilities to tropical storms, electrical interruptions, etc. It will also determine malevolent risks that include precautions or activities in could affect the City s ability to response to intentional malevolent effectively, efficiently, and safely acts,which will be developed based serve your customers by determining the possible Use or disclosure of information contained on this sheet is subject to the restriction and disclaimer located on the table of contents of this document. G:\PROPOSALWcoee,Crty ot\Section 4-Project Understanding.doc Section 4-2 I Project Understanding/ ARCADIS Project Approach E City of Ocoee Water/Wastewater System VA Preparation malevolent acts that could security procedures will be reasonably cause these undesirable included. consequences. The internal security analysis will This activity will require a review focus on issues such as doors, I of system assets and locations so windows, cameras, access that those critical assets that require procedures,personnel identification protection to minimize undesirable systems, access to sensitive areas, consequences can be identified. Our response to emergency situations, assessment team will conduct the and inventory security. site appropriate inspections. The personnel analysis will address IThe security audit will include a issues such as pre-employment, physical security issues discussion background check policy, with appropriate personnel of the temporary/contract/volunteer Water and Sewer Department to employee checks, any proprietary identify situations or areas of security staff, operations controls, Iconcern they might have and to review policy, procedures and gain appropriate documentation and incident reports, discipline policy, guidance regarding the operation of and company critical incident plans. Ithe facilities. At the conclusion of the survey, we I The external analysis will focus on will provide a verbal briefing of our vulnerability to unauthorized entry findings prior to departure, and will and safety. It will look at barriers provide a draft report and and access points throughout the subsequently a final written report various complexes (fences,water of our findings and bodies,terrain,roadways, culverts, recommendations. manholes, gates, etc.). It will also focus on entrances to facilities Threat Assessment (doors,windows, sidewalk grates, roof hatches, etc.). This will include From the audit, ARCADIS will lighting, cameras, alarm systems, develop a prioritization of adverse key control, security force, events/consequences that could I communication, identification and cause loss of critical function, control procedures,visitor control, major service disruption, signage, delivery controls,vehicle contamination of the water supply, controls, and trash controls. In chemical releases, chemical theft, addition, access control and or any other unsafe condition. I Use or disclosure of information contained on this sheet is subject to the restriction and disclaimer located on the table of contents of this document. G:\PROPOSAL\Ocoee,City o%ection 4-Project Understanding.doc Section 4-3 I Project Understanding/ ARCADIS Project Approach City of Ocoee Water/Wastewater System VA Preparation IARCADIS will also define how • Cyber protection system features; potential malevolent acts might be and conducted within the City of ■ Security policies and procedures, I Ocoee's service area. The potential and compliance. malevolent acts to be defined will include physical acts; chemical, Evaluation System biological, and radiological Effectiveness contamination; SCADA cyber I attacks; and other interdependency A thorough evaluation of the disruptions including any electrical effectiveness of the City of Ocoee's or transportation disruptions. existing security,protection systems, and facilities versus the Our combined team is uniquely specific risks identified and qualified to identify potential prioritized(performance-based Imalevolent acts from both a assessment)will be conducted. security perspective and from a water treatment/distribution process Risk Analysis perspective. ARCADIS will determine the most The next step is to assess the critical assets(targets)in a water likelihood of each potential system, detail their malevolent act from defined threat interrelationships within other Isources of terrorists, insiders, assets in the system,identify the determined vandal, casual vandal, consequences of malevolent acts and others. that could be directed against them, and evaluate the effectiveness of Facility Characterization and both existing and proposed Prioritization protection systems. IA systematic site characterization Risk Reduction and of the water system will include the Recommended Upgrades collection of performance data on the following: Our team will identify system vulnerabilities and provide a I • Important facilities,processes, prioritized plan for security and assets; upgrades,modifications of operational procedures, and/or • Physical protection system policy changes to mitigate features of deterrence, detection, identified risks to critical assets. delay, and response; The VA will provide a basis for I Use or disclosure of information contained on this sheet is subject to the restriction and disclaimer located on the table of contents of this document. G.\PROPOSAL\Ocoee,City o%ection 4-Project Understanding.doc Section 4-4 I Project I Understanding/ ARCADIS Project Approach City of Ocoee Water/Wastewater System VA Preparation comparing the cost of protection • Plan Maintenance against the risks posed. • Training IReport Preparation The Emergency Response Plan will include an assessment of physical ARCADIS will prepare a detailed emergency response equipment and report in accordance with EPA operational procedures. requirements that includes I recommendations that lead to a City will first be presented with cost-effective,balanced security a draft ERP for review. Upon protection system with regards to approval of the draft by the City, I the malevolent acts identified. ARCADIS will prepare a final ERP. Phase II - Emergency IResponse Plan Preparation Scheduling The ERP will be prepared to ARCADIS is not currently working include the findings of the final on other projects for the City of Vulnerability Assessment as well as Ocoee, and therefore does not have the traditional elements related to potential scheduling conflicts for natural disasters. The ERP will completion of the required VA. include security-related incidents and address an expanded set of EPA has mandated that I stakeholders to include those that Vulnerability Assessments for mid- would get involved in a security- sized utilities(3,300 to 50,000 related incident. consumers)must be completed and submitted no later than June 30, The Emergency Response Plan will 2004. With an estimated project include the following elements: work timeline of four to five weeks, ARCADIS can complete the project • Mission ahead of schedule for submittal and • Activation is prepared to begin work immediately upon authorization by • Internal Communications the City. • Public Communications I (Crisis Communication Plan) • Responsibilities !, • Mutual Aid • Response Alternatives • Plan Distribution I Use or disclosure of information contained on this sheet is subject to the restriction and disclaimer located on the table of contents of this document. G.'PROPOSAL\Ocoee,City oASectton4-Project Understanding.doc Section 4-5 ARCADIS Potential Conflicts City of Ocoee Water/Wastewater System VA Preparation Potential Conflicts of Interest Neither ARCADIS nor GSG are aware of any potential conflicts of interest related to working for the City of Ocoee,nor are they currently performing any work for the City of Ocoee. ARCADIS does not predict any scheduling conflicts which would impact performance of services under this contract to the City. C C Use or disclosure of information contained on this sheet is subject to the restriction and disclaimer located on the table of contents of this document. G:\PROPOSAL\Ocoee,City of\Secnon 5-Confbcts.doc Section 5-1 ARCAD1S Client References City of Ocoee Water/Wastewater System VA Preparation Client References The ARCADIS Team has provided Vulnerability Assessment, Risk Assessment and/or Emergency Response Plan services to the following clients: Florida Governmental Utility Authority Lee Ann Thomas, Chairperson 614 Wymore Road Winter Park, FL 32789 863.534.6031(Polk County- Assistant County Manager) Port Consolidated, Inc. Michael Simmons, President 3141 SE 14th Avenue Fort Lauderdale, FL 33316 954.522.1182 I Use or disclosure of information contained on this sheet is subject to the restriction and disclaimer located on the table of contents of this document. GAWROPOSAL\Ocoee,City of\Section 6-Client References.doc Section 6-1 C i .. - __MARSH, 1-.Ae ,, >d§r"` " :`t,'A 7 r�`Ii! rl '� 4FY )"p.1,r,-,: CERTIFICATE NIU BER ,. '� SEA-004719583-02 PRODUCER THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS I MARSH USA.INC. NO RIGHTS UPON THE CERTIFICATE HOLDER OTHER THAN THOSE PROVIDED IN THE 1225 17TH STREET,SUITE 2100 POLICY,THIS CERTIFICATE DOES NOT AMEND.EXTEND OR ALTER THE COVERAGE DENVER,CO 80202-5534 AFFORDED BY THE POUCIES DESCRIBED HEREIN. Attn:STEVE WILSON 303-308-4569 COMPANIES AFFORDING COVERAGE COMPANY I 33320-12345-1M-1M A GREENWICH INSURANCE COMPANY INSURED COMPANY ARCADIS B XL SPECIALTY INSURANCE COMPANY I ATTN:CHANDRA DOWNEY 630 PLAZA DRIVE,SUITE 200 COMPANY HIGHLANDS RANCH.CO 80129-2377 C INDIAN HARBOR INSURANCE COMPANY COMPANY .:.-:. ... ..... f:. .. D - ,_:..ri,. ;�.,...,,,.:'' ..t'r';-',`::: : . ::' :`. $,.� � E!' '&11111#;_E1@►RV:� '� `. -t+`V� :.t#�"AD�i�'�R��°•�F?�'• ��-`:-r'>- •.:. ::,:;. i THIS IS TO CERTIFY'THAT POLICIES OF INSURANCE DESCRIBED HEREIN HAVE BEEN ISSUED TO THE INSURED NAMED HEREIN FOR THE POLICY PERIOD INOCA'TEM. NOTWITHSTANDING ANY REQUIREMENT,'TERM OR CONDITION CF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THE CERTIFICATE MAY BE ISSUED OR MAY PERTAIN.1HE INSURANCE AFFORDED BY'THE POUCIES DESCRIBED HEREIN IS SUBJECT TO ALL'THE'TERMS,CONDITIONS AND EXCLUSIONS OF SUCH POLICES.AGGREGATE LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. CO TYPE OF INSURANCE POLICY NUMBER POLICY EFFECTIVE POLICY EXPIRATION LTR DATE(MMTDDNYY) DATE(MWDDIYY) LIMITS GENERAL LIABILITY GENERAL AGGREGATE _ $ 2.000,000 A X COMM ERCLALGENERAL UABILRY GEC001076102 01/01/04 01/01/05 PROouc-s_COMP/OP AGO $ 2,000,000 CLAIMS MADE X OCCUR PERSONAL&ADV INJURY $ 1,000,000 OWNERS&CONTRACTOR'S PROT EACH OCCURRENCE $ 1,000.000 FIRE DAMAGE(Anyonefire) $ 1,000,000 II AUTOMOBILE LIABILITY MED EXP(Any one person) $ 10.000 COMBINED SINGLE LIMB $ 1,000,000 A X ANYAUTr AEC001075802(AOS) 01101/04 01/01/05 — A ALL OWNED AUTOS AE C001104702(fX) 01/01/04 01/01/05 BODILY INJURY $ Ill _SCHEDULED AUTOS (Per person) X HIRED AUTOS BODILY INJURY — X NON-OWNED AUTOS (PNr accident) $ — — PROPERTY DAMAGE $ III GARAGE LIABILITY AUTO ONLY-EA ACCIDENT $ — ANY AUTO OTHER THAN AUTO ONLY: _ EACH ACCIDENT $ — AGGREGATE $ l .. EXIICESS LIABILITY EACH OCCURRENCE $ 1,000,000 A X UMBRELLAFCRM UEC001075902 01/01/04 01/01/05 AGGREGATE $ 1,000,000 OTHER THAN UMBRELLA FORM $ W KERS COMPENSATION AND EMPLOYERS'LIABIUTY X lORYLIMIT - B _ WEC001078002E 01/01/04 01101/05 EL EACH ACCIDENT _$ 1,400,000_ 'THE PROPRIETOR/ X INCL EL DISEASE-POLICY LMR_ $ 1,000,000 PARTNERS/EXECU11VE — OFFICERS ARE: OTHER CLAIMS-MADE EXCL EL DISEASE-EACH EMPLOYEE $ 1,000,000 C PROFESSIONAL LIABILITY PEC0008763-02 03/16/03 03/16/04 1,000.000 AND CONTRACTORS POLLUTION LIABLITY IDESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES/SPECIAL ITEMS - CER•TIFIrAMIODOER Cl1NCE1.LAT{ON.. SHOULD ANY OF THE PCUCIES DESCRIBED IIEREN BE CANCELLED BEFORE TIE EXPIRATION DATE 1HERECF, THE NSLRER AFFORDNG COVERAGE WLL ENDEAVOR TO MVL 10 DAYS WRITTEN NOTCE TO THE SPECIMEN ONLY CERTIFICATE FOLDER NAMED HEREIN,OUT FAILURE TO MAL SUCH NOTICE SHALL MPCSE NO OBLIGATION at II L LABILITY OF ANY KIND UILN THE NSURER AFFCROING COVERAGE,ITS AGENTS OR REPRESENTATIVES,OR THE ISSUER OF THIS CERTIFICATE. MARSH USA INC. BY: Dorothy A.Stevens ittobakvA 44.440a MMi(3102) VALID AS OF: 12130/03 C