Item 06 Approval of Payment Collection and Remittance Services with MoneyGram. Ocoee
florida
AGENDA ITEM COVER SHEET
Meeting Date: June 16, 2020
Item # �p
Reviewed By:
Contact Name: Rebecca Roberts Department Director: Rebecca Roberts
Contact Number: 1520 City Manager: Robert Fr
Subject: Payment Collection and Remittance Services - MoneyGram
Background Summary:
MoneyGram offers payment collection and remittance.services at its approximately 5 retail locations
within the City of Ocoee and others throughout the country, several of which are open 24 hours. Staff
negotiated an agreement with MoneyGram to provide these services to the City's utility customers for a
nominal fee of $1.50 per transaction. This transaction fee is lower than the convenience fee assessed
by our on-line payment service (2.95%).
MoneyGram will remit collections to the City daily via ACH. Payment files will be provided periodically
throughout the day and will be uploaded to customer accounts at nearly real-time.
The City currently has approximately 16,000 utility customers located throughout the City, many of
whom would benefit for the multiple locations and extended hours offered by MoneyGram. There is no
requirement to use the service. The City will continue to offer multiple other payment channels including
mail, in-person, drop box, on-line, and telephone payments.
Issue:
Request the City Commission authorize the Mayor to approve the agreement between the City and
MoneyGram for payment collection and remittance services upon receipt after review by the City
Manager and City Counsel.
Recommendations:
Recommend the City Commission authorize the Mayor to approve the agreement between the City
and MoneyGram for payment collection and remittance services upon receipt after review by the City
Manager and City Counsel.
Attachments:
Payment Collection and Remittance Agreement with MoneyGram (forthcoming).
Financial Impact:
There is no financial impact to the city.
Type of Item: (please mark with an `x')
Public Hearing For Clerk's Dept Use:
Ordinance First Reading x Consent Agenda
Ordinance Second Reading ! Public Hearing
Resolution Regular Agenda
X Commission Approval
Discussion&Direction
Original Document/Contract Attached for Execution by City Clerk
Original Document/Contract Held by Department for Execution
Reviewed by City Attorney N/A
Reviewed by Finance Dept. Rebecca Roberts N/A
Review ed by ( ) N/A
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Item #6 Payment Collection and Remittance
Services — MonyGram
Agreement Forthcoming