Item 02 Approval to Purchase 365Labs Computer Aided Dispatch & Records Management SoftwareContact Name:
Contact Number:
Meeting Date: October 4, 2022
Item #
Lt. Jack Davidson
407-554-7192
Reviewed By: �.,.
Department Director: Chia I , �cia
City Manager: Robert Frank
Background Summary:
The Police Department receives dispatch services through the Winter Garden Police Department. The
Winter Garden Police Department has recently elected to change their vendor that currently provides
Computer Aided Dispatch and Records Management software. After vetting numerous vendors, Winter
Garden Police Department selected 365Labs as their new vendor. All Agencies the Winter Garden
Police Department provides dispatch services to will also need to change to 365Labs. The annual
subscription cost of the 365Labs software is $186,994.40, of which, $47,480.00 is Impact Fund eligible
for new software infrastructure components. Additionally, there is a one-time cost for implementation
and training of $55,496.00.
Issue:
Should the Commission approve the purchase of the 365Labs software subscription for $186,994.40
and $55,496.00 for implementation and training costs, of which $47,480.00 would be funded by Police
Impact Funds.
III r
Staff recommends Commission approve the purchase of the 365Labs software subscription for
$186,994.40 and $55,496.00 for implementation and training costs, of which $47,480.00 would be
funded by Police Impact Funds.
Attachments:
Quote - 365 CAD RMS Suite - Ocoee PD
Financial Impact:
The Police Department has budgeted funds in the Annual FY2022-2023 Annual Budget and adequate
Police Impact Fees to fund those fees eligible.
Type of Item: (please mark with an 'Y)
Public Hearing
Ordinance First Reading
Ordinance Second Reading
Resolution
X Commission Approval
Discussion & Direction
For Clerk's Dept Use:
Consent Agenda'
Public Hearing
Regular Agenda
0hgiOo| Document/Contract Attached for Execution by City Clerk
Original Document/Contract Held by Department for Execution
Reviewed by City Attorney N64 N/A
Reviewed bVFinance Dept, ~ ---- N/A
ReVinVVedby � ---- N/A
2
0365LABS
1 SMART WAY e BATON ROUGE, LA 70810
Agency: Ocoee Police Department
646 Ocoee Commerce Parkway
Ocoee, FL 34761
Quote #
Date Good Until
08/24/22 10/15/22
Terms
Upfront
Prepared By: Allison Miller
225-800-7777
allison.miller@3651abs.coin
365 Public Safety Suite - Multi -Agency Site
WG Consortium Member Agency. -
Ocoee Police Department
49.6% of Total Contract value
CAD & CAD Mobile
1 365TM CAD MOBILE $123,000.00 $36,960.00 $36,960.00
Site License (up to 250 total users) - Annual
Intelligent Routing
- Optimized routes and in-app navigation for
responding units
- Dispatch can view current & historic locations of
units, route progress and ETA notifications.
Self -Initiated Dispatch
Officers can dispatch themselves to nearby incidents or
create new incidents.
Proactive Safety Alerts
- Geofencing
- BOLO notifications
- Location intel
Built-in RMS Integration
- Officers can start a report from CAD with a single
click.
- Reports are auto -filled with existing data from CAD -
no need to re -type!
Realtime Status Updates
Responders can quickly update call and unit status,
view and add call notes from the field.
Software Updates & 8 x 5 Support
Quote LABQ21509-02
Confidential
(833) 365-LABS
orders@3651abs.com
.•
1 GISMOT°' CAD MOBILE HANDHELD APP
Site License (up to 250 total users) - Annual
Available for both Android and iOS
use on agency Android or iOS phone or on GISMOTM°
Rugged Handheld
Live CAD Feed
Mapping Functionality
Google Routing with Step -by -Step Directions
Self -dispatch
2-Way Comments/Communication
GPS Location
Text -based Alerting
Backup Requests
Direct Video Feeds (where available)
Warrants Search
BOLO
Direct Calling (to Caller & Comms)
Public Safety Cloud - CAD
$54,650.00 $18,480.00 $18,480.00
1 365M PUBLIC SAFETY CLOUD COMPUTE & STORAGE $13,140.00 $5,922.00 $5,922.00
Unlimited Data storage and services for CAD
Monthly Compute, Storage and Unlimited Bandwidth
Microsoft Azure HCI -Server 365
Encryption in Rest and Motion
Elastic Computation Resourcing
Zero -Trust Security
NLETS Audited
Interfaces - CAD
1 365TM CAD - ProQA Interface
$4,500.00
$1,488.00
$1,488.00
Annual Subscription
1 365TM' CAD - PowerEngage Citizen Survey Interface
$4,500.00
$3,000.00
$3,000.00
Annual Subscription
1 365TM" CAD - Geolitica Predictive Policing Interface
$4,500.00
$3,000.00
$3,000.00
Annual Subscription
1 365TM CAD - Esri/ArcGis City Website Interface
$4,500.00
$3,000.00
$3,000.00
Annual Subscription
1 365TM" CAD - Evidence.com Interface
$4,500.00
$3,000,00
$3,000.00
Annual Subscription
Quote LABQ21509-02
Confidential
(833) 365-LABS
orders@3651abs.com
2of9
SubTotal - CAD Suite
36511 RMS (Records Management System)
365" RMS Incident/Field Reporting, Arrests, Citation
Site License (up to 260 total users) - Annual
Incident Reporting
Field Reporting
Citation
Misdemeanor Summons
Arrest report - PC/Warrant Execution
Property/Vehicle Reporting
Evidence Collection
Accident Reporting
Field Interview
Use of Force
Domestic Violence/IPV
Racial Profiling
Media Attachments
Photo, Video & Audio capture
BodyCam/DashCam
Custom Forms
Expungements/Sealing/Blocking
CJ I S/H I PAA/F E RPA/FTI
DA Package Generation
CAD Incident transfer Bridge
365T' Easy Browser (Quick Query)
APPROVAL & WORKLFOWS
Supervisor Approvals
Approval Workflows
Organization & User Snippets
REPORTING
Built-in agency reports based on incident type, charge
type, etc:
- Crash
- DWI
- Arrests
- Juvenile
Quote LABQ21509-02
Confidential
$74,850.00
$228,000.00 $47,944.00 $47,944.00
(833) 365-LABS
orders@3651abs.com
3 of 9
DMV Integration (where available)
NCIC & State Integration (where available)
ELECTRONIC DOCUMENT MANAGEMENT
- Scan paper documents with one, easy -to -use batch
scan process.
- Capture electronic files via drag-n-drop, print capture,
import
- Route scanned batches electronically to processor for
indexing and filing
CJIS COMPLIANT
Secure Messaging & File transfer*
Single Sign On & 2 Factor Authentication
Security & Permissions - Department & Record -Level
Biometrics Authentication
Remote Data Wipe*
History & Audit
Includes 8 x 5 Software Support & Software updates
365T" RMS - IBR Validation
Site License (up to 260 total users) - Annual
IBR Validation
NIBRS/State IBR Compliant
Cleary/Title IX
Includes 8 x 5 Software Support & Software updates
365Tm RECORDS ROOM - INCLUDED
- Master Person, Address & Vehicle records
- Manage Statutes, Classifications/Flags (IPV, etc)
- NIBRS/State IBR Submission
- Workflow Approvals
- Create packages for DA/Prosecutor
365T1' CMS (Case Management & Investigations) -
INCLUDED
- Aggregated information on a case from initial reports,
supplements, arrest reports, field reports and
investigator notes.
- Cases can be submitted to CJIS seamlessly
- Built-in Dashboards present case loads for each
Quote LABQ21509-02
Confidential
$68,000.00 $20,500.00 $20,500.00
$15.00 $0.00 $0.00
$15.00 $0.00 $0.00
(833) 365-LABS
orders@3651abs.com
4of9
department
NCIC & CAS
365Tm NCIC Application for MDT/PC $92,000.00 $12,033.00 $12,033.00
+ NCIC Mobile App (Android & iOS)
Site License (up to 260 total users) - Annual
Person Lookup
Vehicle Lookup / Insurance Lookup
Gun/Stolen Item Lookup
NCIC & FBI
Police 365T" Network (participating agencies when
available as an add -on)
Criminal History
DMV & Traffic History
Warrants & RAP sheets
Sex Offenders
Protective Orders
GIS-based Alerts
Local Agency CAD Alerts & 360' Location View
(requires
additional integration)
Inter -Agency Messaging
Includes 8x5 Software Support and Updates.
365T" NCIC Mobile App (Android & iOS) - Add -on to $36,800.00 $8,500.00 $8,500.00
PC/MDT app
Site License (up to 260 total users) - Annual
Includes 8x5 Software Support and Updates.
Citation Control & Court Connect
1 CITATION CONTROL, SUPERVISOR DASHBOARD,
COURT CONNECT & WEB HOSTING
Site License (Unlimited Users) - Monthly
Citation Control
- Allows Supervisors to manage citations once they
have been issued (approve/void)
- Manage Paper Ticket Book allotment
- Allows records room to enter paper tickets in a Single
System
Quote LABQ21509-02
Confidential
$5,400.00 $1,488.00 $1,488.00
(833) 365-LABS
orders@3651abs.com
5of9
- Includes approval workflow
- View real-time statistics & generate reports
- Connects to Online Payment system (optional)
- Export tickets to DA system, Court system, or to Excel
Supervisor Dashboard
- View real-time statistics
- Generate reports
- Review & print tickets issued
User Portal
- Unlimited user portal to be administered by agency
- Users can review & print tickets issued
Court Connect Portal
Secure online portal for DA/Prosecutor/Court
personnel
- Users can search, review & print tickets issued
- Download ticket batches as PDF or CSV
Personnel, Time & Training
1 365T' PERSONNEL, TIME & TRAINING
Personnel Records Management, Timesheet Recording
& Approvals, Training & Certification Management
Site License (up to 300 total users) - Annual
PERSONNEL MANAGEMENT
- Personnel Records
- Onboarding/Offboarding Checklists
- Document Management
- Skill Tracking
- Assignment History
- Supervisor & Community Feedback Records
TIME MANAGEMENT
- Timesheets
- Time -off Requests
- Overtime & Extra Duty
- Reports
TRAINING MANAGEMENT
- Course Planning & Scheduling
- Assignments
- Progress Tracking
Quote LABQ21509-02
Confidential
$86,000.00 $19,426.00 $19,426.00
(833) 365-LABS
orders@36SIabs.com
6of9
Public Safety Cloud - RMS
1 365TM PUBLIC SAFETY CLOUD COMPUTE & STORAGE $81,600.00 $32,377.00 $32,377.00
Site (up to 300 total users) - Annual
Microsoft Azure HCI -Server 36S
Cloud Compute & Unlimited Bandwidth
Encryption in Rest and Motion
20 GB Primary Storage (Premium)
20 GB BLOB Storage 30 day Recovery
Elastic Computation Resourcing
Zero -Trust Security
NLETS Audited
Interfaces
1 365TM RMS - Interface - Citation to State Connection
$4,500.00
$1,488.00
$1,488.00
Annual Subscription
1 365TM RMS - Finder Interface
$4,500.00
$1,488.00
$1,488.00
Annual Subscription
1 365TM RMS - evidence.com Interface
$4,500.00
$1,488.00
$1,488.00
Annual Subscription
1 365" RMS - Interface - Uniform Arrest Affidavits with
$4,500.00
$1,488.00
$1,488.00
Orange County Jail (ICIJIS)
Annual Subscription
1 365TM RMS - Interface - State UTC & Crash Report
$4,500.00
$3,000.00
$3,000.00
Transmittal
Annual Subscription
1 36511 RMS - LexisNexus Interface (Crash Reports)
$4,500.00
$3,000.00
$3,000.00
Annual Subscription
SubTotal - RMS Suite
$154,220.00
Evidence Control Suite
1 365TM EVIDENCE CONTROL
Evidence Custody, Check -In, Check -Out, Audit,
Evidence Lifecycle Maintenance
Site License (Unlimited Users) - Annual
Property & Evidence Management
- Capture & enter evidence from MDT or mobile app
- Track location and chain of custody with audit trail
- Auto -generate barcodes to tag and track evidence
$4,740.00 $1,756.00 $1,756.00
Quote LABQ21509-02 (833) 365-LABS
Confidential orders@3651abs.com
7of9
Instant Inventory and Audit reports
Retention and Reviews
1 G|SK4OTm Evidence Control - Mobile App - INCLUDED $1.200.08 $8.08 $0.08
Annual Subscription -SheLicense
Available for Android
Inventory
1 36STMINVENTORY $4,740.00 $1,756.00 $1,756.00
User License Annual
1 G|Sk40wINVENTORY (Mobile Handheld App) $1,200.00 $0l0 $0.00
UserLicense-Month|y
Public Safety Cloud + Storage - Evidence Control
365TmPUBLIC SAFETY CLOUD COMPUTE 8<STORAGE
Annual
Microsoft Azure HO-Server 365
Cloud Compute & Unlimited Bandwidth
Encryption in Rest and Motion
Unlimited Storage
Elastic Computation Resourcing
Zem'TmstSecuhty
NLETS Audited
SubTotal - Evidence Control & Inventory Suite
SubTota|
20.0% Additional VANGUARD MS[OUNl�*
Agencies leading the way innew developments and
ideas in law enforcement for their respective state.
SubTuta|-Annua|Subscrption
Subscription pricing ' based unAnnual Billing for o' t
Multi-agencySiteLicense
6 Year Term
Quote LAB021509f02
Confidential
$2,400.00 $1.161.00 $1,161.00
$233,742.00
(833)365'LA8S
oodco@3051abs.nom
THIS QUOTE IS SUBJECT TO THE TERMS OF THE 365LABS SOFTWARE LICENSE AND SERVICES AGREEMENT (THE "SLSA") SIGNED BY THE PARTIES, WHICH GOVERNS THE SALE AND LICENSING OF 365LABS'
SERVICES AND SOFTWARE_ IN ADDITION TO THE SLSA TERMS, THE FOLLOWING TERMS APPLY:
SOFTWARE LICENSES MAY BE SHARED ONLY WITH THOSE AGENCIES OR ENTITIES SPECIFICALLY LISTED IN A 365LABS QUOTE. PRICING FOR ADDITIONAL LICENSES WILL BE QUOTED UPON REQUEST.
PRICES ARE BASED UPON CLIENT'S COMMITMENT TO PURCHASE THE TOTAL PACKAGE QUOTED BY 365LABS AND ARE SUBJECT TO CHANGE IF THERE IS ANY REVISION TO SUCH PACKAGE, INCLUDING
CONFIGURATION OR EQUIPMENT SPECIFICATIONS.
ALL DELIVERY, SUPPORT, TRAINING, AND CONSULTING SERVICES WILL BE BILLED AT 3651-ABS' STANDARD RATES FOR SUCH ACTIVITY, UNLESS OTHERWISE EXPLICITLY SPECIFIED. A MINIMUM 1S% RESTOCKING
FEE APPLIES TO HARDWARE RETURNS MADE WITHIN 14 DAYS OF PURCHASE. NO RETURNS MAY BE MADE THEREAFTER. HARDWARE MUST BE RETURNED IN ITS ORIGINAL PACKAGING AND CONDITION.
SOFTWARE CANNOT BE RETURNED ONCE ORDERED. IN CASE OF AN EARLY TERMINATION OF THE SLSA FOR ANY REASON OTHER THAN FOR A MATERIAL BREACH BY 365LABS, CLIENT AGREES TO PURCHASE
ALL HARDWARE LISTED IN THIS QUOTE AT MSRP.
THE VANGUARD DISCOUNT IS A CONDITIONAL DISCOUNT GIVEN FOR CERTAIN MARKETING ASSISTANCE BY CLIENT, AS DESCRIBED IN SECTION 18(B) OF THE SLSA.
EXCEPT AS EXPRESSLY STATED IN THIS QUOTE OR IN THE SLSA BETWEEN THE PARTIES, CLIENT ACKNOWLEDGES AND AGREES THAT 36SLABS HAS NOT MADE ANY REPRESENTATIONS OR
WARRANTIES REGARDING ITS PRODUCTS AND SERVICES. BY SIGNING OR ELECTRONICALLY ACCEPTING THIS QUOTE, CLIENT AGREES THAT THE TERMS OF THIS QUOTE ARE ACCEPTABLE TO
CLIENT. THIS QUOTE BECOMES A BINDING PURCHASE ORDER UPON CLIENT'S SIGNATURE.
Signature
Print Name
Quote LABQ21509-02
Confidential
Date
Total
$,186,99 , 0
(833) 365-LABS
orders@3651abs.com
9of9
%,er:Q65LABS
1 SMART WAY - BATON ROUGE, LA 70810
Agency: Ocoee Police Department
646 Ocoee Commerce Parkway
Ocoee, FL 34761
Quote #
Date Good Until
08/24/22 10/15/22
Terms
Upfront
Prepared By: Allison Miller
225-800-7777
allison.miller@3651abs.com
ING Consortium Member Agency:
Ocoee Police Department
49.6% of Total Implementation & Training
Implementation
1 Professional Services - CAD Implementation (including $5,952.00 $5,952.00
Handheld & Mobile)
1 Professional Services - RIMS Implementation $5,952.00 $5,952.00
1 Professional Services - Personnel, Time & Training (PTT) $1,488.00 $1,488.00
Implementation
1 Professional Services - Evidence Control $1,488.00 $1,488.00
Implementation
6 Professional Services - Interface Implementation $3,000.00 $18,000.00
SubTotal - Implementation $32,880.00
Training
1 Professional Services - CAD Training (inlcuding $5,952.00 $5,952.00
Handheld & Mobile)
- Mobile (Responder) Training
- Admin Training
1 Professional Services - RIMS Training $5,952.00 $5,952.00
- RIMS End -User Training
- RIMS System Admin Training
1 Professional Services - Personnel, Time & Training (PTT) $595.00 $595.00
Training
1 Professional Services - Evidence Control Training $1,190.00 $1,190.00
SubTotal - Training
Additional Training available at $7500/day
$13,689.00
Remote Training
Quote LABQ21510-02 (833) 365-LABS
Confidential orders@36SIabs.com
1 of 2
Onsite Available - Travel & Lodging billed separately
Data Conversion
1 Data Conversion - ESTIMATE
*Estimated Data Conversion Cost
Depending upon complexity and exception price may
vary. All data may not be importable.
SubTotal - Data Conversion
Data Migration and additional interface requirements
to be further defined by WG Consortium and quoted by
365Labs.
$8,927.00 $8,927.00
$8,927.00
THIS QUOTE IS SUBJECT TO THE TERMS OF THE 365LABS SOFTWARE LICENSE AND SERVICES AGREEMENT (THE "SLSA') SIGNED BY THE PARTIES, WHICH GOVERNS THE SALE AND LICENSING OF 365LABS'
SERVICES AND SOFTWARE. IN ADDITION TO THE SLSA TERMS, THE FOLLOWING TERMS APPLY:
SOFTWARE LICENSES MAY BE SHARED ONLY WITH THOSE AGENCIES OR ENTITIES SPECIFICALLY LISTED IN A 365LABS QUOTE. PRICING FOR ADDITIONAL LICENSES WILL BE QUOTED UPON REQUEST.
PRICES ARE BASED UPON CLIENT'S COMMITMENT TO PURCHASE THE TOTAL PACKAGE QUOTED BY 365LABS AND ARE SUBJECT TO CHANGE IF THERE IS ANY REVISION TO SUCH PACKAGE, INCLUDING
CONFIGURATION OR EQUIPMENT SPECIFICATIONS.
ALL DELIVERY, SUPPORT, TRAINING, AND CONSULTING SERVICES WILL BE BILLED AT 365LABS' STANDARD RATES FOR SUCH ACTIVITY, UNLESS OTHERWISE EXPLICITLY SPECIFIED. A MINIMUM 15% RESTOCKING
FEE APPLIES TO HARDWARE RETURNS MADE WITHIN 14 DAYS OF PURCHASE. NO RETURNS MAY BE MADE THEREAFTER. HARDWARE MUST BE RETURNED IN ITS ORIGINAL PACKAGING AND CONDITION.
SOFTWARE CANNOT BE RETURNED ONCE ORDERED. IN CASE OF AN EARLY TERMINATION OF THE SLSA FOR ANY REASON OTHER TITAN FOR A MATERIAL BREACH BY 365LABS, CLIENT AGREES TO PURCHASE
ALL HARDWARE LISTED IN THIS QUOTE AT MSRP.
THE VANGUARD DISCOUNT IS A CONDITIONAL DISCOUNT GIVEN FOR CERTAIN MARKETING ASSISTANCE BY CLIENT, AS DESCRIBED IN SECTION 18(B) OF THE SLSA
EXCEPT AS EXPRESSLY STATED IN THIS QUOTE OR IN THE SLSA BETWEEN THE PARTIES, CLIENT ACKNOWLEDGES AND AGREES THAT 36SLABS HAS NOT MADE ANY REPRESENTATIONS OR
WARRANTIES REGARDING ITS PRODUCTS AND SERVICES. BY SIGNING OR ELECTRONICALLY ACCEPTING THIS QUOTE, CLIENT AGREES THAT THE TERMS OF THIS QUOTE ARE ACCEPTABLE TO
CLIENT. THIS QUOTE BECOMES A BINDING PURCHASE ORDER UPON CLIENT'S SIGNATURE.
Signature
Print Name
Quote LABQ21510-02
Confidential
Date
Total $ S S,496,00
(833) 365-LABS
orders@3651abs.com
rNe