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Item VI (D1) - First Reading of Ordinances - Second Reading and Public Hearing are Scheduled for September 3, 1991 - Ordinance No 91-20, Relating to Stormwater management UtilityOcoee TO: THE FROM: MON DATE: j "CP4TgR OF GOOD LIVING - PRIDE OF WEST ORANGE" i CITY OF OCOEE I� 150 N. LAKESHORE DRIVE OCOEE FLORIDA 34761 (407)656-2322 STAFF REPORT AGENDA 8-20-91 Item VI D 1 COMMISSIONERS RUSTY JOHNSON PAUL W. FOSTER VERN COMBS SAM WOODSON CrrY MANAGER ELLIS SHAPIRO HONORABLE MAYOR AND BOARD OF CITY COMMISSIONERS YE BEAMER, DIRECTOR OF ADMINISTRATIVE SERVICES %� S W. SHIRA, P.E., CITY ENGINEER/UTILITY DIRECTOR ST 14, 1991 SUBJECT: STORMWATER MANAGEMENT UTILITY ISSUE Should the Honorable Mayor and the attached Ordinance and Stormwater Management Utility? BACKGROUND/DISCUSSION Board of City Commissioners approve accompanying Feasibility Study of An analysis of the Citys sixteen drainage sub -basins is required by 1992 for comprehensive planning purposes; this is further discussed in the attached report on the Feasibility Study of Stormwater Management Utility. Besides the necessary basin studies, minimum levels of service must be identified and deficit corrections must be determined. A stormwater utility fee would provide funding for not only these studies but more importantly for corrections and improvements to the current system. The budget (Table 1) differs from that originally submitted in the Capital Improvements Program and the FY 92 Budget Workbook in that a better approximation of revenue is now available; the report as completed by Professional Engineering Consultants includes a review of all parcels of land in the City and their use (residential or non-residential). Page 2 Staff Report - Stormwater Management Utility August 14, 1991 TABLE 1 PROPOSED STORMWATER UTILITY EXPENDITURES Fiscal Year 1991-92 Feasibility Report and Initial Basin Studies $100,000.00 Fence/Spring Lake Retention Pond 7,200.00 Lakeshore Drainage Improvements 42,800.00 20' Boom Mower 17,500.00 Mott Flail Mower 5,600.00 Yazoo Mower 900.00 Toro Riding Mower 3,000.00 Ford Tractor 12,000.00 Total $189,000.00 OPERATION EXPENSES AND TRANSFERS Administrative Services $25,000.00 Contingency 50,000.00 Professional Services 5,000.00 Miscellaneous Expenses 1,000.00 Total $81,000.00 GRAND TOTAL $270,000.00 Page 3 Staff Report - Stormwater Management Utility August 14, 1991 The budget targets those areas to be accomplished in this first year; the eventual goal being, a viable stormwater management system. (1) Operation and maintenance - the purchase of the appropriate equipment for cleaning the existing conveyances. (2) Basin studies - review of all existing systems and improvements or necessary redesigns. The PEC report contains a description of the sixteen drainage sub -basins. As an attachment in this Staff Report, the Request for Proposal for Basin Drainage Inventory and Study has been included; this should be issued immediately to allow adequate time for advertising and selection of the engineering firm(s). (3) Capital Improvements Program - replacement of Lakeshore Drive pipes with larger structures and different wall design to allow safer movement and adequate clearance for vehicular and pedestrian traffic. (4 ) Contingency - After studies, development of system design for replacement, enlargement, or purchase of additional property for areas of immediate and/or critical concern. As noted both in the PEC Study and the Ordinance, Section 403.0893, Florida Statutes, allows the establishment of fees for the services and facilities provided by the City's Stormwater Utility System. 403.0893 Stormwater funding; dedicated funds for stormwater management. - In addition to any other funding mechanism legally available to local government to construct, operate, or maintain stormwater systems, a county or municipality may: (1) Create one or more stormwater utilities and adopt stormwater utility fees sufficient to plan, construct, operate, and maintain stormwater management systems set out in the local program required pursuant to s. 403.0891(3); (2) Establish and set aside, as a continuing source of revenue, other funds sufficient to plan, construct, operate, and maintain stormwater management systems set out in the local program required pursuant to s. 403.0891(3); or (3) Create, alone or in cooperation with counties, municipalities, and special districts pursuant to the Interlocal Cooperation Act, s. 163.01, one or more stormwater management system benefit areas. All property owners within said area may Page 4 Staff Report - Stormwater Management Utility August 14, 1991 be assessed a per acreage fee to fund the planning, construction, operation, maintenance, and administration of a public stormwater management system for the benefitted area. Any benefit area containing different levels of stormwater benefits shall include stormwater management system benefit subareas which shall be assessed different per acreage fees from subarea to subarea based upon a reasonable relationship to benefits received. The fees shall be calculated to generate sufficient funds to plan, construct, operate, and maintain stormwater management systems called for in the local program required pursuant to s. 403.0891(3). For fees assessed pursuant to this section, counties or municipalities may use the non -ad valorem levy, collection, and enforcement method as provided for in chapter 197. The necessity was clearly defined in the "Surface Water Improvement and Management Act" and as such, was incorporated into the Florida Statutes as Sections 373.451 - 373.4595. As indicated in Section 373.451, (2) Legislative intent. - The Legislature finds that the water quality of many of the surface waters of the state has been degraded, or is in danger of becoming degraded, and that the natural systems associated with many surface waters have been altered so that these surface waters no longer perform the important functions that they once performed. These functions include: (a) Providing aesthetic and recreational pleasure for the people of the state; (b) Providing habitat for native plants, fish, and wildlife, including endangered and threatened species; (c) Providing safe drinking water to the growing population of the state; and (d) Attracting visitors and accruing other economic benefits. (3) The Legislature finds that the declining quality of the state's surface waters has been detrimental to the public's right to enjoy these surface waters and that it is the duty of the state, through the state's agencies and subdivisions, to enhance the environmental and scenic value of surface waters. (4) The Legislature finds that factors contributing to the decline in the ecological, aesthetic, recreational, and economic Page 5 Staff Report - Stormwater Management Utility August 14, 1991 value of the state's surface waters include; (a) Point and nonpoint source pollution; and (b) Destruction of the natural systems which purify surface waters and provide habitats. (5) The Legislature finds that surface water problems can be corrected and prevented through plans and programs for surface water improvement and management that are planned, designed, and implemented by the water management districts and local governments. The PEC report examined various methods of stormwater utility fee calculation. The recommendation is to utilize a variable rate based on the impervious area on each property with a flat rate for residential properties. Staff concurs with this rate structure. Table 2 shows graphically how this calculation was established. Based upon the currently known requirements, each ERU would be charged at the rate of $3.00 per month with a minimum charge of $3.00 per month for those non-residential properties with an ERU calculation less than 1.0. In order to apprise the customers on Ocoee's current billing system (water, sewer, and/or garbage) of this charge, the following statement is recommended for inclusion on the August billing: PLEASE BE ADVISED THAT ON (DATE TO BE ESTABLISHED], THE HONORABLE MAYOR AND BOARD OF CITY COMMISSIONERS WILL HEAR PUBLIC COMMENTS ON ESTABLISHING A STORMWATER UTILITY FEE. THE CHARGES PER MONTH TO BE CONSIDERED ARE RESIDENTIAL $3.00 NON-RESIDENTIAL VARIABLE WITH A $3.00 MINIMUM THE CHARGES, IF APPROVED, WOULD APPEAR IN THE OCTOBER BILLING AND WOULD BE DUE ALONG WITH PAYMENTS FOR CURRENT SERVICES. Besides this announcement, Staff time will be needed to develop the individual rates for non-residential properties. Computer programming modifications and the necessary testing of these program changes must also be accomplished. The program which also will upgrade the current utility billing system is available from NCR for $5,000.00. A transfer from General Fund Contingency for $5,000.00 is requested; the balance in General Fund Contingency after this transfer is $4373.11. T A B L E 2 EQUIVALENT RESIDENTIAL UNIT USING THIS RATE STRUCTURE, THE IMPERVIOUS AREAS OF RESIDENTIAL UNITS WERE TOTALLED, THEN AVERAGED. Single Family Detached Units Condominiums, Townhomes, Apartments Buildings, and Other Multi -Family Units Mobile Homes Manufactured Housing IMPERVIOUS AREA (INCLUDES ON-SITE PAVED DRIVEWAYS AND PARKING LOTS) TOTAL AMOUNT OF IMPERVIOUS AREA FOR ALL 1.0 E.R.U. = RESIDENTIAL PROPERTIES TOTAL NO. OF RESIDENTIAL PROPERTY UNITS 1.0 E.R.U. = 2054 SQ. FT. (AVERAGE IMPERVIOUS AREA) UNDER THIS RATE STRUCTURE: * ALL RESIDENTIAL UNITS, REGARDLESS OF RESIDENTIAL CLASS, WOULD BE CHARGED ONE E.R.U. * NON-RESIDENTIAL CUSTOMERS WOULD BE CHARGED BASED ON: TOTAL IMPERVIOUS AREA OF EACH PARCEL_ 2054 SQ. FT. (1.0 E.R.U.) Page 7 Staff Report - Stormwater Management Utility August 14, 1991 RECOMMENDATION City Staff recommends that (1) the Stormwater Utility Ordinance be approved, (2) the stormwater utility fee of $3.00 per month per equivalent residential unit be approved, (3) the Request for Proposals for Basin Drainage Inventory and Study be advertised, ( 4 ) the notice of intent be added to the August billing with date certain for hearing so specified, and, (5) that $5,000.00 be transferred from General Fund Contingency to account number 001- 513-6405 for computer programming modifications. ORDINANCE NO. 91-20 AN ORDINANCE OF THE CITY OF OCOEE, FLORIDA RELATING TO STORMWATER MANAGEMENT; CREATING CHAPTER 35 OF THE CODE OF ORDINANCES; PROVIDING FOR THE CREATION OF A STORMWATER MANAGEMENT UTILITY; PROVIDING FOR AUTHORITY; PROVIDING FOR FINDINGS AND DETERMINATIONS; PROVIDING FOR DEFINITIONS; PROVIDING FOR THE ESTABLISHMENT OF A STORMWATER UTILITY FEE; PROVIDING FOR A SCHEDULE OF RATES; PROVIDING FOR STORMWATER UTILITY FEE BILLING AND COLLECTION AND FOR THE PLACEMENT OF A LIEN ON REAL PROPERTY IN THE EVENT OF NONPAYMENT; PROVIDING FOR SITE INSPECTIONS; PROVIDING FOR POWERS, DUTIES AND RESPONSIBILITIES OF THE CITY ENGINEER AND DIRECTOR OF PUBLIC WORKS; PROVIDING FOR ADJUSTMENT OF FEES AND APPEALS TO THE CITY COMMISSION; PROVIDING FOR A STORMWATER MANAGEMENT FUND; PROVIDING FOR SEVERABILITY; PROVIDING AN EFFECTIVE DATE. WHEREAS, the City Commission of the City of Ocoee has indicated its intent to properly manage stormwater runoff; to provide for public safety through reduced flooding, property damage and erosion; and to achieve improved water quality in the City's receiving water bodies (i.e., its lakes, streams and aquifer); and WHEREAS, all developed real property in the City contributes stormwater runoff to the City's overall storm drainage system thereby adding to the stormwater management problem; and WHEREAS, the City has received a report containing recommendations related to (1) the development of an improved stormwater management system in the City by means of the establishment of a stormwater utility, and (2) the method of fee computation and billing suitable for raising the monies needed by the City's stormwater management system; and WHEREAS, the above -referenced report recommends the use of stormwater utility fees based on the amount of impervious area on developed property within the City; and WHEREAS, the City Commission of the City of Ocoee has determined that a need exists for additional funding for the stormwater management system of the City and that the use of stormwater management utility fees is the most equitable method of providing this funding. NOW, THEREFORE, BE IT ENACTED BY THE CITY COMMISSION OF THE CITY OF OCOEE, FLORIDA, AS FOLLOWS: Section 1. Short Title. This Ordinance shall be known and may be cited as the "Stormwater Management Utility System Chapter". Section 2. A new Chapter 35 of the Code of Ordinances of the City of Ocoee, Florida is hereby adopted and reads as follows: Chapter 35 Stormwater Management Utility System Sec. 35-1. Authority. The city is authorized by the Florida Constitution and the provisions of Chapter 166, Florida Statutes, and Section 403.0893, Florida Statutes, to construct, reconstruct, improve, and extend stormwater utility systems and to issue revenue bonds and other debts if needed to finance in whole or in part the cost of such system and to establish just and equitable rates, fees, and charges for the services and facilities provided by the system. Sec. 35-2. Findings and determinations. It is hereby found, determined and declared as follows: (1) Those elements of the stormwater management utility system which provide for the collection of and disposal of storm and surface water and regulation of groundwater are of benefit and provide services to all property within the city, including property not presently served by the storm elements of the system. (2) The cost of operating and maintaining the city stormwater management utility system and financing necessary repairs, replacements, improvements, and extension thereof should, to the extent practicable, be allocated in relationship to the benefits enjoyed and services received therefrom. (3) It is the intent of this Chapter to establish stormwater management as a city utility and to establish a program of user charges and fees for stormwater management services, which charges and fees are to be levied against all developed property within the city to accomplish the purposes of such utility. Sec. 35-3. Definitions. The following words when used herein shall have the meanings indicated, unless the context clearly indicates otherwise: "Developed property" or "developed lot or parcel" shall mean that property 2 which has been altered from its natural state by the addition of any improvements, such as a building, structure, impervious surface, change of grade or landscaping. For billing purposes related to new construction, a parcel or lot shall be considered to be developed pursuant to this Chapter only upon the earlier of the following: (a) Issuance of a certificate of occupancy, or upon completion of construction or final inspection if no such certificate is issued; or (b) Completion of at least fifty percent (50%) of the permitted new construction and when such construction is halted for a period of three (3) months. "Dwelling unit" shall mean any residential space identified for habitation by members of the same family or as classified by the city building or zoning codes. "Equivalent Residential Unit" or "ERU" shall mean the statistical average impervious area in square feet of dwelling units within the City of Ocoee. In the City an ERU equals two thousand fifty-four (2,054) square feet. Such measure provides the basis for comparing the runoff generated by one (1) parcel with that generated by another. "Impervious area" or "impervious surface" shall mean any part of any lot or parcel of land that has been modified by the action of persons to reduce the land's natural ability to absorb and hold rainfall, including areas which have been cleared, graded, paved, graveled or compacted, or covered with structures or retention areas; provided, however, that all lawns, landscape areas, gardens, farming areas, public roadways and private roadways serving residential or commercial subdivisions shall be excluded from the definition of impervious area. "Residential property" shall mean any lot or parcel of land developed exclusively for residential purposes, including single family homes, condominiums, manufactured homes, townhomes, duplexes, apartment buildings and other multifamily structures; provided, however, that retirement and publicly -assisted housing complexes providing on-site health care services are excluded from this definition. "Nonresidential property" shall mean any developed lot or parcel of land not included within the definition of residential property. Nonresidential property shall include transient rentals such as hotels and motels and tax-exempt, religious, educational, institutional, commercial and industrial properties. Nonresidential property shall also include all properties owned by governmental entities, including the City, except for public roadways and appurtenances related thereto. "City utilities" shall mean water, sewer, garbage, trash, and/or stormwater utility services available to lands located in the City. Sec. 35-4. Establishment of Stormwater Utility Fee. (a) A stormwater utility fee is hereby imposed upon each developed lot and parcel within the city for services and facilities provided by the stormwater management system. For purposes of imposing the stormwater utility fee, all developed lots and parcels within the city are classified into the following two (2) customer classes: (1) Residential property. (2) Nonresidential property. The city manager or his designee is directed to prepare a list of developed lots and parcels within the city and assign a classification of residential or nonresidential to each such lot or parcel. (b) There is hereby established the following uniform schedule for calculating charges and fees for the services and facilities of the stormwater management system by the owner, tenant, or occupant of the developed property using the services and facilities of such system: (1) Residential. Each residential property shall be billed a flat fee based upon one (1) ERU multiplied by the number of individual dwelling units existing on such property. (2) Nonresidential. The fee imposed for nonresidential properties as defined herein shall be based on the number of ERU's which shall be determined for each nonresidential property on the basis of the impervious area on such property. The number of ERU's for each nonresidential property shall be calculated in accordance with the following formula: Number of = Impervious Area (square feet) ERU's 2,054 square feet provided, however, that each nonresidential property shall be billed based upon a minimum of one (1) ERU. For property classified as nonresidential and developed as a commercial condominium, the total bill for such property shall be divided among the commercial condominium units with each such unit being assigned a pro -rata share of the total impervious area for the entire nonresidential property; provided, however, each such commercial condominium unit shall be billed based upon a minimum of one (1) ERU. The number of ERU's calculated in accordance with the above formula shall be rounded to the nearest one-tenth (1/10th) of an ERU. Sec. 35-5. Schedule of Rates. The stormwater utility fee shall be charged at the rate of Three Dollars ($3.00) per month for each ERU. The number of ERU's applicable to each developed lot or parcel shall be calculated in accordance with the provisions of Sec. 35-4 hereof. The City Commission shall annually review the rates established by this section in order to make such revisions as are necessary to reasonably cover the cost of providing stormwater management services. Sec. 35-6. Stormwater utility fee billing and collection. (a) The stormwater utility fee shall be billed and collected with the monthly utility bill for those developed lots or parcels utilizing city utilities. The stormwater utility fee shall be billed and collected separately for those developed lots or parcels and owners thereof not utilizing other city utilities. (b) For each single family or mobile home residential unit, the bill shall be sent to the account holder of the individual water meter or if there is no individual water meter then to the property owner. For each multi- family residential unit, the bill shall be sent to the account holder of the individual water meter or if there is no individual meter then the total bill shall be sent to the account holder of the master meter who shall be responsible for payment thereof. For nonresidential property, the bill shall be sent to the account holder of the individual water meter or if there is no individual meter then the total bill shall be sent to the account holder of the master meter or if there is no master meter then to the property owner. (c) All bills for stormwater utility fees shall be rendered monthly and shall be payable at the same time and in the same manner and subject to the same penalties as utility bills of the City under the terms and conditions of the Code of Ordinances of the City. The stormwater utility fee is part of a consolidated statement for utility customers which is generally paid by a single payment. In the event that a partial payment is received, the payment shall first be applied to garbage and trash, next applied to stormwater management, next applied to sewer, and finally applied to the water account. (d) In addition to any other remedies or penalties provided by this Chapter or any 5 other ordinance of the city, failure of any user of city utilities within the city to pay said stormwater utility fees promptly when due shall subject such user to discontinuance of water and sewer utility services, and the city manager is hereby empowered and directed to enforce this provision as to any and all delinquent users. (e) In the case that an occupant or tenant of any developed lot or parcel shall receive a stormwater utility bill pursuant to this Chapter and shall fail to pay such bill, then the owner of such developed lot or parcel shall be liable for such bill and the city shall not be required to look to any person whatsoever other than the owner for the payment of such bill. In the event that any stormwater utility bill shall not be paid as and when due, any unpaid balance thereof, along with all interest accruing thereon, shall be and constitute a lien on any lot or parcel affected thereby. The City may record in the Public Records of Orange County, Florida a Notice of Lien giving notice to all persons that the City is asserting a lien upon the affected lot or parcel. In the event that any such utility fee shall not be paid as and when due and shall be in default for thirty (30) days or more, the unpaid balance thereof and all interest accrued thereon, together with the costs of collection, including, but not limited to, attorneys' fees and costs, may be recovered by the City in a civil action, and any such lien, accrued interest and any additional costs may be foreclosed or otherwise enforced by the City by action or suit in equity as for the foreclosure of a mortgage on real property. (f) The City may backbill the stormwater utility fee to the owner, tenant or occupant of developed property whenever the City Engineer determines that such owner, tenant or occupant has been underbilled or has not been sent a bill for stormwater utility fees as provided by this Chapter; provided, however, that the City may not backbill for any period greater than twelve (12) months from the date the City Engineer or his designee notifies such owner, tenant or occupant of such underbilling or nonbilling. In any event, the owner, tenant or occupant may extend the payments of the backbill over the same amount of time for which the City issued the backbill. Sec. 35-7. Powers, duties and responsibilities of city engineer and director of public works. (a) The city engineer shall have the following powers, duties and responsibilities with respect to this Chapter and the city's stormwater management system: (1) To administer and enforce this Chapter and any other appropriate stormwater related ordinance and support regulations in the operation, maintenance, alteration, repair and replacement of stormwater management systems, facilities and devices; (2) To plan and execute the City's stormwater management program, except for the performance of routine maintenance and minor improvements to the stormwater management system; (3) To plan, design, acquire rights-of-way and easements for, and construct capital projects as approved and funded by the city commission; (4) To research, develop and refine experimental and prototypical stormwater management systems, facilities, devices and techniques; (5) To inspect public and private systems so as to assure performance and compliance with all applicable stormwater codes and regulations; (6) To review and approve all new development permits and all drawings, submittals and site plans, both public and private, for stormwater management systems, devices and facilities for adequacy, sufficiency, and consistency with all applicable codes and regulations; (7) To prepare a master stormwater management plan; (8) To keep accurate records of all persons using the services and facilities of the stormwater management system of the city and to make changes in accordance with the rates and charges established by this Chapter; (9) To determine the impervious area of nonresidential property based on data supplied by the county property appraiser, or if such information is unavailable, then based on such other data as may be available, including but not limited to data provided by the property owner, tenant or developer, and to update and revise such determinations based on any additions to the impervious area as approved through the building permit process; (10) To charge and collect fees, fines and penalties; conduct periodic rate studies so as to maintain an efficient and equitable rate structure; and ensure a prudent and stable financial base from which to operate; (11) To advise the city manager or, consistent with Charter, other appropriate city officials on matters concerning stormwater management; (12) To promulgate rules, practices and procedures necessary for efficient and effective management of the utility; and (13) To perform acts incidental and/or necessary to the efficient and effective operation of the utility. (b) The director of public works shall have the following powers, duties and responsibilities with respect to this Chapter and the City's stormwater management system: (1) To plan and execute the performance of routine maintenance and minor improvements to the City's stormwater management system; and (2) To perform acts incidental and/or necessary to the efficient and effective operation of the utility. Sec. 35-8. Site Inspections. The city engineer and other duly authorized employees of the city bearing proper credentials and identification shall be permitted to enter all properties tributary to the city's stormwater management system for the purposes of inspections, observations, measurement and testing in accordance with the provisions of this chapter and any rules or regulations adopted pursuant hereto. Sec. 35-9. Adjustment of Fees. (a) Requests for adjustment of the stormwater utility fee shall be submitted to the city engineer, who is hereby given the authority to develop and administer the procedures and standards for the adjustment of fees as established herein. All requests with respect to nonresidential property shall be judged on the basis of the amount of impervious area on the site. No credit shall be given for the installation of facilities required by the city or county development codes or state water management district stormwater rules. The following procedures shall apply to all adjustment requests of the stormwater utility fee: (1) Any owner, tenant or occupant who has paid his stormwater utility fee and who believes his stormwater utility fee to be incorrect may, subject to the limitations set forth in this Chapter, submit an adjustment request to the city engineer. (2) Adjustment requests for the stormwater utility fees paid by an owner, tenant or occupant making the request shall be in writing and shall set forth, in detail, the grounds upon which relief is sought. (3) Adjustment requests made during the first calendar year that the stormwater utility fee is imposed will be reviewed by the city engineer within a six (6) month period from the date of filing of the adjustment request. Adjustments resulting from such request shall be retroactive to the beginning of billings, but retroactive adjustment shall not exceed one (1) year. (4) Adjustment requests made after the first calendar year that the stormwater utility fee is imposed will be reviewed by the city engineer within a four (4) month period from the date of filing of the adjustment request. Adjustments resulting from such requests shall be retroactive to the date of filing of the request. Under no circumstances will the city be financially liable beyond the time limits set forth herein. (5) The owner, tenant or occupant requesting the adjustment may be required, at his own cost, to provide supplemental information to the city engineer, including, but not limited to an independent fee calculation, survey data (including the impervious areas) approved by a registered professional land surveyor, and engineering reports approved by a professional engineer. Failure to provide such information may result in the denial of the adjustment request. (6) Adjustments to the stormwater fee will be made upon the granting of the adjustment request, in writing, by the city engineer. Denials of adjustment requests shall be made, in writing, by the city engineer. (b) Upon receipt of the written denial of the adjustment request, the owner, tenant or occupant who initially requested the adjustment may, within thirty (30) days of receipt of such denial, appeal to the city commission for review of the denial by filing a written notice of appeal with the City Clerk. The City Clerk shall schedule the appeal for consideration by the City Commission within forty-five (45) days from receipt thereof. In reviewing appeals, the city commission shall apply the standards and criteria for review contained in this section. The decision of the City Commission on any appeals arising out of this section shall be final. Sec. 35-10. Stormwater management fund. All stormwater utility fees collected by the City shall be kept separated from other revenue of the City and paid into a proprietary fund which is hereby created, to be known as the "Stormwater Management Fund". Such fund shall be used for the purpose of paying the cost of the stormwater management facilities to be constructed in the various storm drainage basins, debt service financing, and paying the cost of operation, administration and maintenance of the stormwater management facilities of the city, including a pro rata charge for general city government services as in effect for other city utilities. To the extent that the stormwater utility fees collected are insufficient to construct the needed stormwater management facilities, the costs of the same may be paid from such city funds as may be determined by the city commission, but the city commission may order the reimbursement of such fund if additional fees are thereafter collected. When the fund has surplus dollars on hand in excess of current needs, the surplus dollars will be invested to return the highest yield consistent with proper safeguards and shall be available to be used exclusively for stormwater management expenditures. Section 3. If any section, subsection, sentence, clause, phrase or portion of this ordinance is for any reason held to be invalid or unconstitutional by any court of competent jurisdiction, such portion shall be deeded a separate, distinct, and independent provision, and said holding shall in no way affect the validity of the remaining portions of this ordinance. Section 4. This ordinance shall become effective on October 1, 1991. PASSED AND ADOPTED this day of ATTEST: Jean Grafton, City Clerk (SEAL) f:11*9. • CITY OF OCOEE, FLORIDA . 1991. Lester Dabbs, Jr., Mayor ADVERTISED , 1991 READ FIRST TIME 1991 READ SECOND TIME AND ADOPTED , 1991 FOR USE AND RELIANCE ONLY BY THE CITY OF OCOEE, FLORIDA. APPROVED AS TO FORM AND LEGALITY THIS DAY OF , 1991. FOLEY & LARDNER APPROVED BY THE OCOEE CITY COMMISSION AT A MEETING HELD ON , 1991 By: UNDER AGENDA ITEM NO. City Attorney WP50\OCOE\247.CLN(5) 01-8891 (08/14/91) 10 I REQUEST FOR PROPOSAL FOR BASIN DRAINAGE INVENTORY AND STUDY FOR CITY OF OCOEE, FLORIDA Sealed Expressions of Interest for Basin Drainage Inventory and Study will be accepted by Susan Swilley, PPB, Purchasing Agent for the City of Ocoee at Ocoee City Hall until , local time,_ , 1991. Six (6) copies should be submitted. Expressions of Interest received after the specified time and date shall be returned unopened. MAIL AND DELIVERY ADDRESS: City of Ocoee 150 N. Lakeshore Drive Ocoee, Florida 34761 EXPRESSIONS OF INTEREST MUST BE RECEIVED AT THE OCOEE CITY HALL, 150 N. LAKESHORE DRIVE, OCOEE, FLORIDA, NO LATER THAN _:00 — M. LOCAL TIME, ON DAY OF OPENING. EXPRESSIONS OF INTEREST RECEIVED AFTER THAT TIME WILL NOT BE ACCEPTED. NO EXCEPTIONS WILL BE MADE. A MANDATORY PRE -SUBMITTAL CONFERENCE WILL BE HELD 1991, AT 0:00 _M IN THE OCOEE COMMUNITY CENTER. U NO FACSIMILE OR TELEGRAPHIC SUBMISSIONS WILL BE ACCEPTED. SCOPE OF SERVICES: Engineering services, including, but not limited to, the following: 1. Existing Stormwater Drainage System Inventory; 2. Develop maps and a data base of the existing stormwater system in a computerized format compatible with the City's existing computer system; 3. Evaluate existing and future drainage systems pertaining to quality as well as quantity; 4. Establish the minimum levels of service for the drainage system; 5. Identify problem areas and system deficiencies; 6. Based on the levels of service, generate the basin master -plan and establish capital improvement prioritization; 7. Propose alternate solutions (structural and non-structural) and provide recommendations for eliminating the system deficiencies; 8. Prepare preliminary and final design and construction cost estimates for the recommended solutions; 9. Prepare legal descriptions and maps for existing and proposed drainage easements and/or rights-of-way; 10. Prepare the appropriate regulatory agency permit applications; 11. Coordinate with Orange County NPDES permit applications, where necessary; and 12. Prepare construction plans and specifications and assist with bid evaluations. FOR FURTHER INFORMATION CONTACT: SUSAN SWILLEY, PURCHASING AGENT, AT (407) 656-3431. THIS PACKAGE IS AVAILABLE IN THE PURCHASING DEPARTMENT AT NO CHARGE. NOTE: ALL PROSPECTIVE OFFERORS ARE HEREBY CAUTIONED NOT TO CONTACT ANY MEMBER OF THE CITY OF OCOEE BOARD OF CITY COMMISSIONERS REGARDING THIS PROJECT. SUCH CONTACTS SHALL BE CAUSE FOR DISQUALIFICATION. ALL CONTACTS MUST BE CHANNELED THROUGH THE PURCHASING DEPARTMENT. The City reserves the right to reject any or all offers, with or without cause, to waive technicalities, or to accept the offer which in its best judgement best serves the interest of the City. Cost of submittal of this offer is considered an operational cost of the offeror and shall not be passed on to or borne by the City. In accordance with Section 287.055(11), notice is hereby given that any plans, documents, and work papers submitted in response to this solicitation or under any contract awarded pursuant to this solicitation are subject to re -use by the City of Ocoee. Susan Swilley, PPB Purchasing Agent 150 N. Lakeshore Drive Ocoee, FL 34761 PUBLISH ONE TIME: ORLANDO SENTINEL: CITY OF OCOEE REQUEST FOR BASIN DRAINAGE INVENTORY AND STUDY All applicable laws and regulations of the United States, the State of Florida, and the City of Ocoee, Florida will apply to the resulting agreement. The provisions of the Consultants' Competitive Negotiations Act (Section 287.055, Florida State Statutes) shall apply, where applicable. Information regarding Scope of Services and submittal of Expressions of Interest is outlined in the attached Legal Advertisement. Expression of Interest must include all of the following and include six ( 6 ) copies clearly marked on the outside, "Proposal for Basin Drainage Inventory and Study." General Selection Criteria will be as required by law and will include: 1. Legal name, Federal taxpayer indentification number, address, and telephone number of the proposer (firm, corporation, partnership, individual). The person signing the RFP on behalf of the proposer shall have the authority to bind the proposer to the submittal proposal; 2. Professional qualifications of Firm and specific individuals to be assigned to the project (include resumes). Names of any anticipated subcontractors for Professional Services to be listed ( Proposers shall include completed Standard Forms 254 and 255 with their proposal). Include names, addresses, and previous qualifications if you propose using Specialty Consultant Services; 3. Past performances in similar projects for governmental clients. List all projects of similar nature within the past three years. Title and brief description of each project to include: - Client (contact person, address, and telephone numbers) - Year completed - Nature of work involved in each project - Total cost, including number of change orders, value, and reason - Construction cost versus bid; 4. Current and near future workload (ability to perform in a timely fashion). Submit current list of projects and percentage of completion and expected date for completion; 5. Location of Firm within general geographical area; 6. Provide statement agreeing to obtain (prior to award) Professional Liability Insurance (minimum coverage of $500,000.00) and Comprehensive General Liability Insurance (minimum coverage $200,000.00. The City of Ocoee is to be named as an additional insured on this policy of insurance). Policies other than Workers' Compensation shall be issued only by companies authorized by subsisting certificates of authority issued to the companies by the Department of Insurance of the State of Florida to conduct business in the State of Florida and which maintains a Best's Rating of "A" or better and a Financial Size Category of "VII" or better according to the A.M. Best Company. Policies for Workers' Compensation may be issued by companies authorized as a group self -insurer by F.S. 440.57, Florida Statutes; 7. Any additional data pertinent to project regarding Firm's capability (please limit to two (2) pages). 8. Disclosure of any potential Conflict of Interest due to any other clients, contracts, or property interests for this project only. Include a notarized statement certifying that no member of your firm ownership, management, or staff has vested interest in any aspect of or Department of the City of Ocoee; 9. Complete and return Public Entity Crimes Form; and 10. Financial Statement. Expressions of Interest will be evaluated using the above criteria. Firms will be notified in writing as to whether they have been selected for interview within weeks after submittal date. Notices for interview will contain expressed directions. Subsequently, firms will be notified in writing as to "short - listing." All expenses for making proposals to the City of Ocoee shall be borne by the Proposer. Action on proposals normally will be taken within 45 days of opening; however, no guarantee or representation is made herein as to the time between proposal opening and subsequent Commission action. The City reserves the right to waive informalities contained in any Expressions of Interest and to readvertise for Expressions of Interest. Award of a contract, if made, will be to the most highly qualified proposer based upon the criteria listed above. The successful proposer(s) shall be required to execute an agreement, in form and content acceptable to the City, indemnifying and holding harmless the City, its officials, officers, employees, and agents from all claims. All prospective professionals are hereby cautioned not to contact any member of the City of Ocoee Board of City Commissioners or any member of the Selection Committee. All contacts must be channeled through the Purchasing Department. Failure to comply with these procedures shall be cause for disqualification of firm's Expression of Interest. CITY OF OCOEE, FLORIDA STATEMENT OF "NO BID" IF YOU DO NOT INTEND TO BID ON THIS REQUIREMENT, PLEASE COMPLETE AND RETURN THIS FORM PRIOR TO DATE SHOWN FOR RECEIPT OF BIDS TO: CITY OF OCOEE, PURCHASING DEPARTMENT, 150 N. LAKESHORE DRIVE, OCOEE, FLORIDA 34761. WE, THE UNDERSIGNED, HAVE DECLINED TO BID ON YOUR BID, BASIN DRAINAGE INVENTORY AND STUDY, FOR THE FOLLOWING REASON(S): SPECIFICATIONS ARE TOO "RESTRICTIVE", I.E., GEARED TOWARD ONE BRAND OR MANUFACTURER ONLY (PLEASE EXPLAIN REASON BELOW). INSUFFICIENT TIME TO RESPOND TO INVITATION TO BID. WE DO NOT OFFER THIS PRODUCT OR EQUIVALENT. OUR PRODUCT SCHEDULE WOULD NOT PERMIT US TO PERFORM. UNABLE TO MEET SPECIFICATIONS. SPECIFICATIONS UNCLEAR (PLEASE EXPLAIN BELOW). OTHER (PLEASE SPECIFY BELOW). REMARKS: WE UNDERSTAND THAT IF THE "NO BID" LETTER IS NOT EXECUTED AND RETURNED, OUR NAME MAY BE DELETED FROM THE LIST OF QUALIFIED BIDDERS FOR THE CITY OF OCOEE FOR FUTURE PROJECTS. Typed Name and Title Company Name Address Signature and Title Telephone Number Date •lw- MWAIN ITT Cyt 1 w N �' '.�: +g} } '' !• l R"�. 1 i M �. 1 f }}{ y to - 11 TILL 1 1 1'+ p t�ei{-,r 1,;�1 tip, e R. ia���li i�«'+1,1v 11 ".1 +�'J� ���� ��►: �� I+'IE�' la��},• +'�^`'� 1 '�' i•�ri �.1 ! I.t ��� �" � -�� ,1 �: Ifl � ■ j g j ,�,:� � y '! ��. � �{�f' �� i ,S tl�r A' I} ,�'':• .�"'; �1 �,.i !,.",i r{' !+i`' �, i •.i t . i'� wW^+ ° �i ,l` n � r ' f u , n tl r +` 4• {/ 1111 '.opyA i PEC/PROFESSIONAL ENGINEERING CONSULTANTS, INC. EOLA PARK CENTRE • 200 E. ROBINSON ST. • SUITE 1560 • ORLANDO, FLORIDA 32801 engineers (407) 422-8062 Affiliate Firm: PEC/W. K. Daugherty Consulting Engineers planners surveyors August 15, 1991 OE -152/1.0 1-1.0 Honorable Mayor and City Commission City of Ocoee 150 N. Lakeshore Drive Ocoee, Florida 34761 RE: Report on Feasibility of Stormwater Management Utility for the City of Ocoee Pursuant to the City's request, enclosed herewith is our Report on the feasibility of establishing a Stormwater Management Utility (SMU) to fund the City's future stormwater management functions. We believe that the information contained herein will provide sufficient information to allow City elected officials, staff and the public to commence a serious dialogue regarding establishment of a Stormwater Management Utility for Ocoee. A Stormwater Management Utility, as described herein, is recommended as the appropriate method to assist the City in achieving compliance with the 1985 Growth Management Act and 9J-5, FAC, requirements. Implementation of the SMU will enable the City to fund needed basin studies, operation and maintenance and initiate deficit corrections as identified by the basin analysis. It is recommended that the City immediately proceed to adopt by ordinance a $3.00 per month stormwater utility charge for each residential unit including detached single family homes, apartments, condominiums, townhomes and mobile homes. The same rate of $3.00 per ERU (equivalent residential unit) would be charged to all developed non-residential properties in the City, with an ERU based on the average on-site impervious area of 2054 square feet for residential units in Ocoee. It is estimated that the above monthly rates will initially generate approximately $270,000 on an annual basis for equipment purchases, operation and maintenance, and capital improvements on the City's existing stormwater system and development of drainage basin master plans for future improvement projects. Further it is recommended that upon completion of the drainage sub - basin analysis, a minimum level of service be established, deficit corrections be identified and long term operation and maintenance costs be identified. The above Stormwater Management Utility fee may require revision based upon the results of the sub -basin analysis. It is recommended that the City's monthly stormwater charges be placed on the City's monthly utilities billing system. It is also recommended that additional funding be provided from the ORLANDO CLEARWATER LAKE CITY City of Ocoee August 15, 1991 Page 2 OE -152 City's General Fund to the Stormwater Management Utility as may be necessary in the future until the Stormwater Management Utility is self-sufficient. If there are any questions, please advise. Sincerely, PROFESSIONAL ENGINEERING CONSULTANTS, INC. Tom R. Kelley P.E. Principal TRK/sg-WO1 cc: Mr. Ellis Shapiro, City Manager Ms. Montye Beamer, Director of Administrative Services Mr. James W. Shira, P.E., City Engineer/Utilities Director Mr. Paul Rosenthal, Esq., City Attorney l REPORT ON DEVELOPMENT OF STORMWATER MANAGEMENT UTILITY FOR CITY OF OCOEE I TABLE OF CONTENTS Sectio n Page EXECUTIVE SUMMARY & RECOMMENDATIONS 1 INTRODUCTION 1.0 Background..................................1-1 1.1 Growth Management Act Requirements ................. 1-1 1.1 History and Description of Stormwater Management Utilities .... 1-2 2 EXISTING STORMWATER MANAGEMENT PROGRAM 2.1 Existing Stormwater Management System ................ 2-1 2.2 Proposed Stormwater Budget for 1991-92 ................ 2-1 3 FUNDING SOURCES FOR STORMWATER MANAGEMENT 3.1 General.....................................3-1 3.2 General Fund.................................3-1 3.3 User Charges ................................. 3-2 3.4 Fees and Other Charges ........................... 3-4 3.4.1 Plans Review and Inspection Fees ................ 3-4 3.4.2 Impact Fees .............................. 3-5 3.5 Special Assessment .............................. 3-5 3.6 Financing for Capital Improvements ................... 3-6 4 STORMWATER MANAGEMENT UNDER THE UTILITY CONCEPT 4.1 General.....................................4-1 4.2 Organization and Staffing .......................... 4-1 4.3 Finance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 5 RATESTRUCTURE 5.0 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 5.1 Criteria for Evaluating Alternative Rate Structures ........... 5-1 5.1.1 Perceived Equity and Public Acceptance ............ 5-1 5.1.2 Flexibility...............................5-2 5.1.3 Cost of Implementation ....................... 5-2 5.1.4 Data Requirements ......................... 5-2 5.1.5 Compatibility With Data Processing Systems .......... 5-3 5.1.6 Funding Source for Implementation of Stormwater Management Utility ................. 5-3 3 f� Section TABLE OF CONTENTS Cont'd Page 6 BILLING ALTERNATIVES 6.1 5.1.7 Upkeep................................5-3 5.2 Alternative Rate Structures .........................5-4 Separate Billing System ...........................6-1 5.3 Rate Development .............................. 5-6 Annual Property Tax Bill ..........................6-1 5.3.1 Equivalent Residential Unit .................... 5-6 6.4 5.3.2 Estimated Total Potential Customer Base ............ 5-8 5.3.3 Revenue Potential .......................... 5-9 5.4 Specific User Charge Rate Issues .................... 5-10 6 BILLING ALTERNATIVES 6.1 General.....................................6-1 6.2 Separate Billing System ...........................6-1 6.3 Annual Property Tax Bill ..........................6-1 6.4 City of Ocoee Utilities Billing System .................. 6-2 7 IMPLEMENTATION 7.0 General.....................................7-1 7.1 Stormwater Utility Ordinance ....................... 7-1 7.2 Public Information Program ........................ 7-2 7.2.1 Staff Training .............................7-2 7.2.2 Presentations.............................7-2 7.2.3 News Releases ............................7-3 7.2.4 Trial Billing ..............................7-3 7.3 Stormwater Utility Fund ........................... 7-3 7.4 Billing System.................................7-4 7.4.1 Data Base Development ...................... 7-4 7.4.2 Billing Software Modifications .................. 7-5 7.4.3 Data Base Maintenance ....................... 7-6 Appendix endix Master Drainage Basin Map 1A TABLE OF CONTENTS Cont'd LIST OF TABLES Table Paye 1-1 Stormwater Management Utilities in Florida 2-1 City of Ocoee Drainage Basin Characteristics 2-2 Proposed Stormwater Utility Capital Improvements Fiscal Year 1991-92 ......................................2-2 5-1 Property Tax Roll Data ERU Estimate ........................... 5-7 5-2 Non -Residential Properties .................................. 5-8 5-3 Total ERU Estimate for Ocoee................................5-9 5-4 Stormwater Management Utility Revenue Potential in Ocoee For Various Rate Options...................................5-9 i EXECUTIVE SUMMARY & RECOMMENDATIONS The enclosed Feasibility Report on the establishment of a Stormwater Management Utility for the City of Ocoee contains the following conclusions and recommendations: 1. The City of Ocoee currently operates a stormwater management system consisting of many miles of storm sewer lines, over 21 miles of roadside swales and other minor ditches, approximately 6.5 miles of larger open ditches, 24 retention ponds, and numerous inlets, manholes, outfalls, and other structures. The system also includes 3 drainage wells, and 1 control structure between Starke Lake and Lake Olympia. Crews from the City's Public Works Department currently maintain these facilities only on an as -needed basis except for mowing the retention areas. Minor repair and/or reconstruc- tion is only performed when absolutely necessary. City forces also maintain over 25 miles of roadside swales/ditches along state roadways, for which FDOT reimburses the City approximately $21,000 annually. The 1990 Comprehensive Plan identifies a need to complete the analysis for the City's sixteen (16) drainage sub -basins by 1992. Based on the results of the sub -basin analysis, the City will establish minimum levels of service, define deficit corrections and describe a funding source for implementing the capital improvements. 2. The City is authorized under Florida Statutes to establish a Stormwater Management Utility to assume the operation and maintenance of the City's stormwater related operations. It is recommended that the City immediately move to adopt an appropriate ordinance to establish a City-wide Stormwater Management Utility. 3. The impervious area for average residential units in Ocoee was determined to be approximately 2,054 square feet. With the definition of an Equivalent Residential Unit (ERU) based on 2,054 square feet, a total of approximately 7,506 ERU's were estimated for Ocoee. I -1- OE -152 11 4. It is estimated that a initial user fee of $3.00 per month per ERU will generate approximately $270,000 on an annual basis, and is recommended as the City's initial stormwater utility user fee charge. In the future, the user fee may need to be adjusted based upon required sub -basin analysis, minimum levels of service and funding requirements for any identified deficit corrections. 5. The City should appoint the City Engineer to the additional position of City Stormwater Engineer and, as such, would be responsible for all technical functions of the stormwater management utility. 6. The City should establish a Stormwater Section within the City's Public Works Division to be responsible for providing operation and maintenance services for the City's stormwater management system. 7. The City should proceed expeditiously to implement the necessary steps to issue the first month's stormwater management utility charges on the City's Utilities billing system, after adoption of the enabling ordinance by the City Commission. -2- OE -152 r U SECTION 1 INTRODUCTION 1.0 Background Professional Engineering Consultants, Inc. (PEC) has been authorized by the City of Ocoee to determine the feasibility of the City establishing a Stormwater Management Utility (SMU) to be responsible for the: (a) operation and mainte- nance of the City's drainage and related stormwater management systems; (b) the development of drainage basin master plans for future improvement projects; and, (c) capital funds for right-of-way acquisition, and for design and construction of future improvements. This would include cleaning and repair of existing inlets, catchbasins, manholes, and drainage pipes, as well as street sweeping. It will also provide for the planning, design, construction and maintenance of improved conveyance systems or storage/detention systems to reduce flooding and for new stormwater retention ponds to enhance water quality in the City's lakes and other receiving waters. 1.1 Growth Management Act Requirements The Growth Management Act of 1985 (Chapter 163 F.S.) requires all local governments to adopt Comprehensive Plans containing the following: (1) establish minimum levels of service; (2) describe how public services would be provided concurrent with the infrastructure needs created by new growth; and, (3) determine revenue/cost implications concerning implementation of the Comprehensive Plan. Chapter 9J-5 of the Florida Administrative Code requires detailed information concerning specific areas (i.e. water, wastewater, drainage) of infrastructure analysis. The City of Ocoee is a rapidly growing community and does not have detailed information on many of its 16 drainage sub -basins. As described in the 1-1 OE -152 City's 1990 Comprehensive Plan, the 16 basins must be analyzed and deficit _ corrections must be determined. Upon completion of the basin analysis, a minimum levels of service must be established and a cost for any deficit correction must be determined. Many public entities have utilized the Stormwater Manage- ment Utility (SMU) approach to provide funds for basin studies and to provide long term funding for operation and maintenance and deficit corrections. 1.2 History and Description of Stormwater Management Utilities The first known Stormwater Management Utility in the U.S. was established in the City of Bellevue, Washington in 1976. Tallahassee was the first city in Florida to adopt an SMU approximately five years ago and has been followed by a reported 31 cities and 7 counties as shown in Table 1-1. An SMU is typically organized in a manner similar to a water or sewer utility operation where the sewer or water utility is set up to be a self-supporting utility, by charging a user fee to customers of the system who occupy developed property within the limits of the city. The revenues and expenses of such an SMU are typically set-up and accounted for in an enterprise fund,type of accounting system, similar to a water or sewer utility enterprise fund. Florida Statutes (Sec. 403.0893) authorize municipalities to charge for drainage facilities as a service provided by a public utility. Furthermore, case law from other states has verified that the provision of such stormwater management services is a valid municipal function which may be operated as a utility. It is also important to note that the fee charged an improved property under an SMU is not a tax on the ad valorem valuation at a given improved property, but rather is typically based on that improved property's contribution to stormwater runoff. The runoff potential is primarily a function of the impervious area on the property 1-2 OE -152 I� n [3 OE -152 TABLE X STpRMWATER MANAGEMENT �JTILTM Il FLQRIDA ,:;.... Rafe ERt1: . 1 Tallahassee $2.12 2. Gainesville $3.30 3. Ocala $2.00 4. Daytona Beach $1.10 5. Port Orange $2.50 6. - Port St. Lucie $3.33 7. Miami $2.50 8. Oakland Park $1.00 9. Orlando $3.00 10. Altamonte Springs $1.75 11. Winter Park $3.50 12. Mount Dora $3.00 13. Edgewater $3.00 14. St. Petersburg $4.50 15. Tavares $3.00 16. Dunedin $3.00 17. Kissimmee $2.00 18. Holly Hill $0.50 19. S. Daytona $1.00 20. Ormond Beach $2.50 21. Largo $1.60 22. Deland $2.00 23. Cape Coral $2.50 24. Sarasota County $3.50 25. Brevard County $3.00 26. Hillsborough County (1) 27. Clearwater $3.00 28. W. Palm Beach $3.50 29. Ft. Meade (1) 30. Oldsmar (1) 31. Jacksonville Beach $3.00 32. Delray Beach $2.25 33. Clermont $3.00 34. Lee County (1) 35. Titusville $3.00 36. Indian River County $3.50 37. Collier County $3.50 38. Dade County (1) Notes: (1) Stormwater Utility Ordinance passed but actual monthly rate not yet set. OE -152 I 11 which can either be directly measured or obtained from the County Property Appraiser's Office. Since all improved properties, including those tax-exempt, are usually charged a fee in an SMU based on runoff potential, such SMU fees are generally considered the most equitable of the methods available for funding stormwater management functions. Also, since the fee is not a tax, those who occupy developed property would be required to pay a stormwater management fee, even if they are exempt from ad valorem taxes. The City would be charged a fee for improved property owned by the City, including the City Hall complex and fire stations. Similarly, other governmental entities including the State, County, and the School Board, would be assessed a stormwater fee, as would churches and hospitals. Owners of public roads, whether the State, County or the City, are typically exempted from the payment of stormwater management fees, although this is optional and can be considered as a future possibility. It is noted that funds from the Stormwater Management Utility are not typically used to cover the costs of construction of the drainage components of public road projects. 1-3 OE -152 TABLE 2-1 CITY OF OCOEE DRAINAGE BASIN CHARACTERISTICS Total 100 -Year Drainage Drainage Land Lake Flood Outfall Basin Name Area Area Area Elevation Conditions (acres) (acres) (acres) (msl) 1. Lake Addah 264 254 10 90.4 Land -locked 2. Lake Meadow 1,207 11149 58 90.2 Land -locked 3. Prairie Lake 676 602 74 90.2 Land -locked 4. Northwest Ditch 1,473 1,454 19 N/A Lake Apopka 4a. Moxie/Peach Sub -Basin 243 224 19 142.0/149.0 Northwest Ditch 5. Spring Lake 416 384 32 121.0 Land -locked w/Drainage Well 6. Lake Johio 204 177 25 Land -locked w/Drainage Well 7. Starke Lake 833 611 222 101.0 Land -locked w/Drainage Well 8. Lake Olympia 426 326 100 101.0 Land -locked 9. Lake Lotta 2,470 2,426 44 99.0 Lake Rose 9a. South Central Sub -Basin 161 161 0 N/A Lake Rose Lake Sherwood 10. Unnamed No. 1 218 214 4 Unknown Land -locked 11. Unnamed No. 2 211 205 6 Unknown Land -locked 12. Lake Blanchard 139 120 19 118.3 Land -locked 13. TABLE 2-1 325 277 48 119.4 (Cont'd) 14. CITY OF OCOEE 931 931 0 N/A DRAINAGE BASIN CHARACTERISTICS Lake Stanleyl Total 16. 100 -Year Drainage Drainage Land Lake Flood Basin Name Area Area Area Elevation (acres) (acres) (acres) (msl) 13. Lake Lilly 325 277 48 119.4 (Formerly Lake Pearl) 14. South Maguire 931 931 0 N/A 15. Lake Stanleyl -- -- -- 86.5 16. Lake Florence' -- -- -- Unknown ' Limits of drainage basin extend beyond city limits, drainage basin unidentified at the present time. Outfall Conditions Land -locked w/Drainage Well Overland West to Black Lake Land -locked w/Drainage Well Land -locked w/Drainage Well any excess revenue is generated in Fiscal Year 1991-92 from the Stormwater Management Utility, the funds would be maintained within the SMU enterprise fund to provide for future funding of planning, design, permitting and construc- tion of capital improvements to the City's stormwater management system. 1. CAPITAL EXPENSES A Feasibility Report and Initial Basin Studies $100,000.00 B Fence/Spring Lake Retention Pond 7,200.00 C Lakeshore Drainage Improvements 42,800.00 D 20' Boom Mower 17,500.00 E Mott Flail Mower 5,600.00 F Yazoo Mower 900.00 G Toro Riding Mower 3,000.00 H Ford Tractor 121000.00 TOTAL $189,000.00 2. OPERATION EXPENSES AND TRANSFERS A Administrative Services $25,000.00 B C Contingency Professional Services 50,000.00 5,000.00 D Miscellaneous Expenses 1,000.00 TOTAL $81,000.00 GRAND TOTAL $270,000.00 2-2 OE -152 I�I II: �A SECTION 3 FUNDING SOURCES FOR STORMWATER MANAGEMENT 3.1 General An American Public Works Association report states that throughout the United States, unstable and inadequate local financing is a major obstacle to comprehensive urban stormwater management programs. This is also true of Ocoee which, like most cities, currently finances stormwater management from the General Fund. This directly affects the City's ad valorem tax rate and reduces the financial resources available for other programs. The purpose of this section is to briefly review a number of financing options available to the City of Ocoee for its future stormwater management program. 3.2 General Fund General Fund revenues are derived from a variety of sources. The principal ones are property tax, franchise fees and utility taxes, state revenue sharing, and numerous miscellaneous sources. As a practical matter, however, the property tax is the only flexible General Fund revenue source with the capacity for generating large amounts of additional revenue. But, it is considered by many to be an especially unpopular tax. Stormwater management is usually considered one of the more discretionary items in a City budget when it is financed from the General Fund. It is difficult for programs focused on long term, costly public facilities construction and mainte- nance to compete for funds in the annual budget. Like water and sewer utility facilities, several years of planning and design are often required before stormwater 3-1 OE -152 management facilities are ready for construction. Of these three types of facilities, however, stormwater management is the only type still commonly financed from the General Fund. Cities which still use the General Fund for water and sewer service experience similar problems of inadequate funding for these services. Another problem with the General Fund is that revenues, to some extent, tend to follow the economic cycle, whereas stormwater management costs do not. Furthermore, taxes paid to the General Fund bear little or no relationship to the benefit a given property receives from stormwater management, or the extent to which that property contributes to stormwater problems. 3.3 User Charges User charges are perhaps the fastest growing municipal revenue source. Although stormwater management has been financed by user charges for some local governments in the western United States for over ten years, this type of financing has been available in Florida only since 1986. The basic concept of stormwater utility user fees is more analogous to fees for garbage service than water or sewer service fees. As with solid waste, something (i.e. stormwater) is transported away and disposed of. Also, measurement of what is carried away is difficult and costly. Essentially all properties benefit from the City operating an adequate and properly maintained system. All residents and property owners receive a service when the stormwater management system prevents flooding of streets, parks and other public facilities. The essence of a user charge system is that the amount each user pays varies depending on how much they use the service being charged for. Someone who 3-2 OE -152 L uses more of the service pays more. Someone who uses less of the service pays less. Therefore, the stormwater utility user fees for a particular property should be based on the amount of water which runs off the property (stormwater runoff) and into the City streets or storm sewers during and after a rain storm. Since direct measurement of stormwater runoff is difficult and costly, an indirect measurement is typically used. An appropriate indirect measurement is the total amount of impervious surface on the property. This use of an indirect measure- ment has precedent in that sewer charges are frequently based on water consump- tion and charges for solid waste collection are based on the disposal capacity made available to the customer, and not on the amount of waste actually disposed of. User charges are a true alternative to General Fund financing for stormwater management. Other options affect only a limited number of people or properties and will not generate enough revenue to fund all the City's stormwater management functions. User charges spread the expense of stormwater management as widely as possible, including public and other tax exempt properties as well as taxable properties. Stormwater management utility rate structures are relatively inelastic. Consequent- ly, stormwater revenues are more stable than water and sewer revenues which are based on consumption. Most stormwater utility rates are based on how the use of the property affects the quantity and quality of stormwater runoff, factors unaffected by the economic cycle. The incidence of unpaid bills does tend to increase during a recession, however, so stormwater utility revenues are not totally immune from a shortfall. User charges can be used to pay for administration, planning, design, construction, operations and maintenance, support services, regulatory functions and any other costs of the stormwater management program. They can also be used to support revenue bonds to finance new construction as well as replacement of old systems. 3-3 OE -152 i� l Stormwater utility rate structures are flexible enough to allow the City to tailor the rates to fit its own local policies and stormwater management program. Also, the charges would remain in the fund if not spent during any one fiscal year. This ® helps develop long term stability for the stormwater management program. 3.4 Fees and Other Charges Fees and charges, other than a general user charge, would not generate sufficient �r revenue to fully operate the stormwater system. They could, however, recoup the cost of special services provided by the City and be an important supplemental revenue source for the Stormwater Utility Fund. 3.4.1 Plans Review and Inspection Fees Many cities use fees to help fund stormwater management regulation and enforcement efforts such as construction plans review, field inspection, and erosion and sediment control. Most plans review and inspection is related to the design and construction of on-site stormwater management systems. Fees for these services are typically flat fees based on the average cost of providing plan review and inspection functions with the charge varying for different categories of projects. Hourly rates for plans review as well as inspection can also be used. However, using this approach means that a project which demands more staff time must pay a higher fee, while a well designed and well managed project would pay less. Such variable fees can be billed after services are rendered, or a deposit can be required when the permit application is filed, against which draws are made to cover the costs of plans review and inspection. If the account is drawn down to a minimum level, it must be increased to a required amount or a stop work order is issued for the project. 3-4 OE -152 L The value of the improvement is not widely used as a fee basis for stormwater management plan review and inspection. The construction cost of various types of on-site stormwater facilities has little to do with the amount of plan review and inspection time required of the staff. It might be possible, however, to develop an equitable system of fees based on the various features of the system, analogous to the fee systems used for plumbing, electrical, and mechanical permits. Inspection fees can also be used to finance other enforcement functions. Private on-site stormwater management facilities are often not maintained in proper working condition by their owners. Annual inspection of such systems would identify needed maintenance before problems spill over into public stormwater systems or lakes. An inspection fee could be collected as a charge for an annual operating permit for the on-site stormwater system, or as a special service charge on the stormwater utility bill. 3.4.2 Impact Fees Conceptually, stormwater impact fees on new developments could be considered as a means of providing capital funds for planning, design, and construction of stormwater management systems required to accommodate new development. However, we are not aware at this time of locations in Florida where governmental entities have successfully imposed stormwater impact fees on new developments, particularly in view of the stormwater requirements that are separately required of new developments by City and County Development Codes. 3.5 Special Assessment While special assessments could be used to finance stormwater management facilities, there are several drawbacks to their use. Special assessments have historically been used primarily for linear type improvements, such as sidewalks, 3-5 OE -152 A 3 sanitary sewers, resurfacing and street construction. This approach is most acceptable when the perceived benefit of the project to each occupant of developed property approximately matches the assessment each has in proportion to its neighbors. Some stormwater projects, such as replacing a ditch serving only the abutting properties with a pipe, would be appropriate assessment projects. But how would someone two or three blocks away perceive a benefit from construction of a retention pond? Similarly, would someone in the upper portion of a drainage basin perceive a benefit from installing a larger storm sewer to eliminate ponding in an intersection several blocks away? And, if that intersection is on a collector street, motorists using the street may benefit as much, if not more, than the properties in the basin. It is considered challenging, if not impossible, to develop an equitable and acceptable method of distributing the costs of most stormwater facilities so that they could be financed using assessments. 3.6 Financing for Capital Improvements Major stormwater management systems have been very difficult to finance. The public generally places a low priority on them except during and immediately after storms. Most of those which have been built were financed by bond issues, such as General Obligation Bonds. The cost of repaying a General Obligation Bond issue falls either directly or indirectly on the property tax. Local governments which have a stormwater utility can fund capital improvements through revenue bonds, by using the utility user charges to pay the debt service on the bonds. Stormwater Utility bonds have been sold by several Florida cities. 3-6 OE -152 SECTION 4 STORMWATER MANAGEMENT UNDER THE UTILITY CONCEPT 4.1 General As described in Section 1.1 above, minimum levels of service for drainage must be established in the Drainage Sub -element of the Comprehensive Plan. Any deficit conditions must be identified and corrected in accordance with the Drainage Sub -element. In order to implement the deficit corrections, the stormwater management utility should have authority over all stormwater functions. This includes new construction, correction of deficit conditions, and operation and maintenance of the stormwater collection system comprised of retention areas, open swales and ditches, culverts, inlets, storm sewers, outfalls, control structures and drainage wells. Also included are any other measures undertaken to reduce the pollutants in stormwater or otherwise mitigate the effects of stormwater on receiving lakes and streams. 4.2 Organization and Staffing It is proposed that the City Engineer also serve as the City Stormwater Engineer and be reponsible for the following: 1. Administer contracts for planning and design services. 2. Conduct an on-going public information program on the stormwater management utility, its activities, and the water quality benefits that can be attained with citizen cooperation. 4-1 OE -152 3. Develop a stormwater management plan to achieve desired water quality, goals, and hold flooding within agreed upon level of service (LOS) criteria. A capital program for stormwater management facilities should be an element of this plan. As needed capital projects are identified, they must be prioritized and scheduled in the long range capital improvement program. 4. Work with the City's Finance Department to develop a revenue bond program to finance needed major stormwater management facilities once the needs are known in sufficient detail. 5. Review developer's plans to insure that they are consistent with the City's stormwater management regulations. 6. Coordinate Ocoee's stormwater management program with the efforts of other local governments and State and Federal agencies to improve water quality in local lakes and receiving waters. It is also recommended that the City establish a Stormwater Management Section within the Public Works Division to be responsible for all operation and maintenance activities related to the City's stormwater systems. 4.3 Finance The stormwater management utility should be set up for accounting purposes as an enterprise fund, as is discussed in other sections of this report. 4-2 OE -152 II SECTION 5 RATESTRUCTURE 5.0 General The rate structure of the Stormwater Management Utility should provide a stable, adequate and publicly acceptable source of funds to support the City's entire stormwater management program. Otherwise, the basic purpose of creating the stormwater utility cannot be achieved. 5.1 Criteria For Evaluating Alternative Rate Structures A variety of stormwater utility rate structures are in use, have been tried or have been conceptualized for various local governments in the United States. There must be some criteria used to determine which of the various options available is best suited to Ocoee. Some of the criteria discussed below may be viewed as more important than others. The order of presentation is not intended to suggest any particular priority except for the elements of perceived equity and public acceptance. These elements are essential for the political success of any new proposal for financing stormwater management. 5.1.1 Perceived Equity and Public Acceptance It is acknowledged that a number of citizens will be unwilling to pay anything through any financing method for improved stormwater management. A large segment of the population, however, will understand the need for an adequate stormwater management program. To these citizens, the critical issue is equity. Even if it were technically achievable, perfect equity would be too costly. But the public must perceive the rate structure as being reasonably equitable. First, for the 5-1 OE -152 public to perceive the rate structure as reasonably equitable, the rate structure needs to be simple and understandable. Second, the charge needs to be associated as directly as possible with the service activity or capital project to which it relates. Then the logic of the rate structure and the connection between service rendered and the amount of user charges must be communicated to the public. 5.1.2 Flexibility The rate structure selected by Ocoee should be flexible in terms of its revenue generating capacity. There is some level of user charge beyond which the majority of the public is unwilling to pay, regardless of how equitable the rate structure may be. The City needs to select a rate structure and a combination of funding sources which will generate sufficient revenue to pay for the stormwater management program and still be within the limits of the public's willingness to pay. 5.1.3 Cost of Implementation Cost is a limiting factor when considering other criteria. The pursuit of either equity or flexibility to an extreme would result in a rate structure that is too costly to implement and administer. On the other hand, a rate structure which costs more to implement might be worth it if alternative approaches would not generate enough revenue to fund the program. 5.1.4 Data Requirements Data requirements are a major factor in the cost of implementing and maintaining a billing file. Also, the normal negative public reaction to implementing a new user charge is intensified if there are many erroneous bills due to bad data. For these reasons, the type and quality of local data is a major factor in selecting rate structure parameters. 5-2 OE -152 L' l A complex rate structure requiring a lot of data is not considered a good choice. The rate structure should be based on one or two parameters which reflect the dominant stormwater management concerns of the City. Existing data is least expensive to work with if it is sufficiently accurate and easily accessible. Generating new data is always costly and requires greater quality control. 5.1.5 Compatibility With Data Processing Systems Creation of a stormwater management utility with user charges will require an additional sub -system in the City's utility billing software. There will also need to be a new fund established in the accounting system and other adjustments made to various City financial record systems. The more these systems have to be changed to accommodate the rate structure, the more implementation will cost. Therefore, to the extent possible after taking other factors into consideration, the rate structure should be designed to be compatible with existing systems. 5.1.6 Funding Source for Implementation of Stormwater Management Utility Also, the City needs to decide what source of funds will be used to pay the implementation costs. Historically, the General Fund has not paid for adequate operating and maintenance of the stormwater drainage system. Another approach would be to move ahead immediately and set up the Stormwater Utility Fund at the outset. 5.1.7 Upkegp Some rate structures will need very little file or record maintenance. Others will require frequent updates. Rate structures which minimize upkeep requirements are desirable. This must be balanced, however, against the need for equity and flexibility. Upkeep requirements can be controlled through choices in the 5-3 OE -152 5.2 parameters of the rate structure, basic data sources and billing processes. The best way to evaluate the upkeep requirements of a particular rate structure is to consult with other local governments which have implemented a similar structure. Alternative Rate Structures The Drainage Finance Study, Rate Structure Analysis completed for the City of Tampa by Water Resource Associates, Inc. identified ten alternative rate structures. Rate structures one might devise would probably be modifications or combinations of the following ten: 1. A flat charge for each existing utility account. 2. A flat charge for each existing utility account serving properties up to a certain size, with a variable rate based on gross area for larger properties. 3. A variable rate based on the impervious area on each property. 4. A variable rate based on the impervious area on each property, but with a flat rate for single family residences. 5. A variable rate based on the percent of impervious coverage and the gross area for each property. 6. A variable rate based on the percent of impervious coverage and the gross area for each property, but with a flat rate for single family residences. 7. A rate based on land use, with a different flat rate for each different land use category. 5-4 OE -152 w 1 8. A variable rate based on land use and gross area for each property. 9. A variable rate based on land use and gross area for each property, but with a flat rate for single family residences. 10. A variable rate based on land use and gross area for each property, plus a factor for distance from the outfall to receiving waters, with a flat rate for single family residences. Each of these alternatives was evaluated in light of the criteria discussed earlier in this section. Alternatives 1 and 7 would be easy and inexpensive to implement, but must be rejected as inequitable. From the viewpoint of equity, alternative 5 would perhaps be best, followed by 3 and 8, although all three of these alternatives would be very expensive to implement, however, rates based on Alternative 2 would be difficult to implement and is not considered equitable. ■ Although they would be better than Alternative 2, both 9 and 10 still have some J problems with rate equity, plus with 10 the implementation is more difficult. While the two remaining Alternatives, 4 and 6, both use the amount of impervious area on each property to determine the amount of the user charge, 6 is considered more difficult and time consuming to implement. Therefore it is recommended that the City of Ocoee adopt a stormwater utility rate structure based on Alternative No. 4. Data on the amount of impervious area and the gross area for most non-residential properties is available from the Orange County Property Appraiser's records. Copies of these records have been obtained as a part of this feasibility study from the Property Appraiser and will be provided to the City. 5-5 OE -152 Ll In the methodology utilized in this report, the total impervious area for an "average residential unit" in the City is first determined, utilizing available data for all the residential units in Ocoee. This impervious area is then used to establish a single fee unit referred to as an equivalent residential unit (ERU). All types of residential properties, including detached single family homes, apartments, condominiums, townhomes, are included in determining the ERU amount. The rates applicable to non-residential properties are determined by dividing the total impervious area for a property by the City's average impervious area for a residential unit, with the result being the number of ERU's for each non-residential property. This type of rate structure is compatible with the City's utility billing data system since charges would remain constant once the files are initially set up. The charge would change only when a file change is made. 5.3 Rate Development The total impervious area of an average residential unit in Ocoee has been determined for use as a basis for establishing individual stormwater management utility rates. This impervious area is then used to establish a single fee unit referred to as an equivalent residential unit (ERU). The total potential customer base of fee units and the potential revenue can then be estimated for various rate options. The estimate of revenue potential provides essential data for development and adoption of a stormwater management utility budget and rate structure. 5.3.1 Equivalent Residential Unit A printout of "appraisal cards" for all improved property in Ocoee was obtained from the Orange County Property Appraisers Office. Each appraisal card typically provides data on building square footage, and for other site improvements such as patios, carports, garages, etc., in accordance with standardized use codes established by the Florida Department of Revenue. The total area of on-site 5-6 OE -152 I parking lots, driveways, etc. is typically provided for non-residential improved property. Unfortunately, desired data is not usually provided on tax-exempt property, nor is all the desired data provided for the condominium category and in come cases the appraisal card data is incomplete or difficult to interpret. The average impervious area for residential units in Ocoee was determined by evaluating the total impervious area for each residential property where the data are available and readily interpretable on the appraisal card. The impervious area was then summed up for all residential properties and an average impervious area figure was obtained for residential units by simple division. A total of 4,496 residential units were utilized to develop the ERU estimate shown in Table 5-1. An overall total of 4,776 residential type appraisal cards were provided, but approximately 280 were not useable in developing a valid ERU estimate because the data was either incomplete or the actual impervious area was not defined. TABLE 5-1 PROPERTY TAX ROLL DATA ERU ESTIMATE Total Avg. Imp. No. of Residential Impervious Area Area Per Category Units Utilized (Square Feet) ERU (sq.ft) Residential Units 4,496 9,236,690 2,054 It is noted that since the data for detached single family residences does not include the impervious area for on-site paved driveways or sidewalks, an estimated average driveway/sidewalk area of 450 square feet was added to the impervious area for each detached single family residence which was then utilized in determining the average impervious area for an ERU in Ocoee. 5-7 OE -152 C 5.3.2 Estimated Total Potential Customer Base The figures shown in Table 5-2 and 5-3 were developed from either the appraisal card printouts or from City of Ocoee records containing apartment site development plans, or by planning level estimates, to yield estimates of the total impervious area of all non-residential/commercial properties and public/non-profit properties. The uncertainty associated with the public and non-profit category is obviously the highest, since the "Appraisal Card" data is essentially non-existent for such tax- exempt property categories. The data for non-residential properties was developed by reviewing the appraisal card for each non-residential property, and summing up the total impervious area on-site for each property, including the ground floor area of structures, plus on-site paving for driveways, parking, etc. The data were then totaled and the resulting total square footage amount of impervious area was then divided by the total number of properties to yield an estimate of the number of equivalent residential units for the non-residential property category. It is noted that a conservative estimate for the impervious area on public and non-profit properties was developed by assigning a planning level estimate of 1.5 ERU's to each property. TABLE 5-2 NON-RESIDENTIAL PROPERTIES Estimated No. Categories of ERU's 1. Non-Residential/Commercial 2,700 2. Public and Non -Profit 30 5-8 2,730 OE -152 The total number of ERU's for the two major billing categories estimated, are as presented in Table 5-3. Category 1. Single Family Residential Units TABLE 5-3 TOTAL ERU ESTIMATE FOR OCOEE Estimated Total No. of Units 4,776 2. a. Non-Residential/Commercial 290 b. Public & Non -Profit 20 TOTAL 5,086 5.3.3 Revenue Potential Method of Assessing ERU's/ Est.No. User Unit ERU'S Fee 1.0 4,776 Flat Rate 9.3 2,700 Variable 1.5 30 Variable 7,506 Based on a total of approximately 7,506 ERU's in Ocoee, a charge of $1.00 per ERU per month yields $90,072 per year. Table 5-4 shows the revenue potential for rates ranging from $1.00 to $3.50 per ERU per month, in increments of $0.50 per month. TABLE 5-4 STORMWATER MANAGEMENT UTILITY REVENUE POTENTIAL IN OCOEE FOR VARIOUS RATE OPTIONS Fee Per ERU Per Month ($) Projected Annual Revenue 1.00 $ 90,072 1.50 135,108 2.00 180,144 2.50 225,180 3.00 270,216 3.50 315,252 RE OE -152 5.4 Specific User Charge Rate Issues It is recommended that not-for-profit or senior citizen housing complexes be charged as residential units. However, when the complex actually provides health care services on-site, it is recommended that the complex be charged as a commercial property. Also, it is recommended that commercial condominiums be charged as commercial properties, with each such commercial condominium unit assessed a pro -rata share of the total on-site impervious area, with a minimum charge of 1.0 ERU per each commercial condominium unit. 5-10 OE -152 SECTION 6 BILLING ALTERNATIVES 6.1 General Three possible alternative methods for billing stormwater management utility charges are: (1) a separate bill could be generated; (2) the City could enter into an agreement with the Orange County Property Appraiser to bill annually on the property tax bill; or (3) the charge could be added to the City of Ocoee monthly utilities bill. 6.2 Separate Billing System It would be costly to set up a separate billing system for the stormwater utility. The postage costs alone would equal the estimated cost of adding the stormwater charge to the City of Ocoee Utilities bill. Since there is no special advantage to a separate bill, this alternative was not explored any further. 6.3 Annual Property Tax Bill Having stormwater management utility charges added to the annual property tax bill has two advantages. The rate of collection is very high, and it would be easier to charge vacant properties if, in the future the City decided to assess a charge to such undeveloped properties. There are, however, a number of disadvantages. With charges being billed annually, some customers may have more difficulty paying twelve months of charges all at once than they would paying a monthly bill. Also, putting this utility charge on the property tax bill may make the charge less acceptable to the public since many people would view it as just another part of their property tax. 6-1 OE -152 L n It is noted that the estimated cost of using the property tax bill is about the same as the cost of adding this charge to the Ocoee Utilities bill. 6.4 City of Ocoee Utilities Billing System User charges for City water, sanitary sewer and solid waste collection services are billed to users and collected monthly by the City's utilities system. The computer generated billing shows each service as a separate line item on the bill. The billing system software and procedures also track payments from each customer and allocate money collected to the proper enterprise fund. Once an account file has stormwater management utility rate data entered, collecting the stormwater charges through this system would simply mean adding another line item to the monthly bill. Implementation and on-going billing costs would probably be less using the City's Utilities bill than for any of the alternatives. The cost of the software package to provide for computerized billing of a stormwater management utility is reported to be approximately $2,500. Additionally, labor costs will be incurred to manually input all the initial data to the billing system and to generate a trial billing for truthing prior to mailout of the first month's actual bills. Also, it is preliminar- ily it estimated that billing and collection costs and related administrative costs should be in the 25 to 35 cents per bill range after initial start-up of the billing system. Since the City's Utilities Division is part of City government, the billings would be under the direct control of the City. Procedures for handling delinquent accounts are already in place, so collections should not be a problem. There may be some properties with impervious surfaces which do not have a utility account. In such cases, it will be necessary to set up a new account to properly charge the property for stormwater management services. However, it is felt that there are very few such cases. For these reasons, it is recommended that the City of Ocoee Utilities billing system be used to bill for stormwater management utility charges. 6-2 OE -152 SECTION 7 IMPLEMENTATION 7.0 General Implementation of a stormwater management utility for the City of Ocoee will require the following steps: (1) adoption of an ordinance legally establishing the utility; (2) development of policies and procedures on billing for stormwater management user charges; and, (3) merging the new stormwater user charge into Ocoee's utility billing system. At the same time these steps are being taken, the City should have an extensive, ongoing public relations program to explain the stormwater utility concept and why it is needed in Ocoee. One further step which is recommended, although not required, is creation of the Stormwater Management Section within the Public Works Division. 7.1 Stormwater Utility Ordinance A stormwater utility ordinance should include a method for computing user charges for individual users, procedures for any customer to appeal the charge computed by City staff, and procedures for collecting delinquent accounts. The average impervious coverage per residential unit in the City is established as the basic unit of service for the stormwater utility. 7.2 Public Information Program For the stormwater management program to be successful, the public must be informed about its goals, plan of action, and the expected impact of implementing the program. The City Commission and staff recognize this need, and have 7-1 OE -152 II already taken steps to inform the public on the stormwater management utility concept. 7.2.1 Staff Training The experience in other municipalities has been that relatively few residents will have questions about the stormwater utility user charge. If these questions are handled properly by a well-trained and courteous staff, then most serious concerns about this new fee can be resolved to the citizen's satisfaction. Staff training needs to be the next step in providing public information since each succeeding step is likely to generate calls and letters to City Hall. Everyone who is likely to receive calls from the public with questions regarding the stormwater utility should be briefed about it. They need to be familiar with the concept, know which department will manage the stormwater utility and know to which office calls should be transferred for answers to more detailed questions. In order to remove unnecessary sources of irritation to people calling in with questions, the City Manager should designate several people to answer questions about the stormwater utility. This will make it possible to handle several calls at once, and will minimize the chances of everyone knowledgeable on the subject being out of the office at the same time. Those persons assigned to answer questions should be thoroughly familiar with this report, prepared answers to common questions and the proposed implementation schedule. 7.2.2 Presentations One method of getting more information to the public on the stormwater utility is public presentations. These can take a variety of forms. An oral presentation supported by slides or video could be developed. Staff and Commissioners could 7-2 OE -152 J then aggressively seek opportunities to make presentations to civic groups and neighborhood organizations. Static displays could be developed and placed at City Hall and in the Community Center. 7.2.3 News Releases Appropriate news releases at each step of the implementing process will help educate the public on what a stormwater utility is and what it does. A notification to the potentially affected citizens could be done prior to the second public hearing on the proposed ordinance by placing an appropriate message on the City's monthly, utilities bill. 7.2.4 Trial Billing a A final step which could be taken to ensure that every customer is aware of the new fee before being billed for it would be to send out a trial billing. A less expensive effort would be to send a trial billing to all stormwater utility customers. This could include information on which the billing is based, i.e. the number of units or the square footage of the various types of impervious surfaces on the property. The customer could be requested to verify this data and inform the City of any discrepancies. This approach would help avoid any ill will from erroneous billings. 7.3 Stormwater Utility Fund Upon adoption of an ordinance to set up a Stormwater Management Utility for Ocoee, the City's Finance Department should immediately proceed with creating a separate enterprise fund for this utility. Then the expense of implementing the utility can be charged against this fund instead of the General Fund. 7-3 OE -152 L 7.4 Billing System Several major tasks must be completed before the City can begin billing for stormwater user charges. Once the system for billing these new charges is implemented, a continuing effort will be necessary to keep billing information current. 7.4.1 Data Base Development The rate structure recommended in this report greatly simplifies data base development. The only data needed to implement the billing system for residential customers is (a) a listing of such residential customers; and, (b) the number of dwelling units is needed, in the case of master metered apartment projects. A new data base will have to be developed for nonresidential properties. The major tasks required to develop this data base are as follows: 1. Match utility customer accounts with property appraisal cards. This should be done first, since matching appraisal cards with customer accounts will disclose additional questions which will need to be resolved by a field check of the property. 2. Field check customer properties as required to resolve questions and gather data on impervious surfaces. Since the user charge for nonresidential properties is based on the amount of impervious surface, complete data on impervious coverage for each property is important. For many public and nonprofit properties this data is totally omitted from the appraisal card and will have to be collected by City staff. Other properties show the building area data, but no parking area is shown on the appraisal card. In some cases it will be possible to obtain data from site plans in City files rather 7-4 OE -152 1� than making a site visit. Some properties may have more than one utility customer account for a single appraisal card. In these cases, a field check may be necessary to decide which account to bill for stormwater manage- ment or how to split the charge between accounts. Utility and Property Appraiser records can also have conflicting data on the use being made of the property or the number of units on apartment properties. Such conflicts need to be resolved. 3. Determine the number of ERU's to be billed to each non-residential customer. As data are collected on the impervious surface for non- residential properties, the number of ERU's to be billed to each stormwater utility customer must be determined. If there is one utility customer account matching one appraisal card, then only a simple computation is required to make the determination. When several accounts match one appraisal card, either all the ERU's will have to be charged to one account, and the other accounts coded for no charge, or the impervious area on the property will have to be appropriately divided between the accounts before the ERU's can be computed for each account. 4. Enter the number of ERU's to be charged to each account into Utility Billing's customer data base. Once the number of ERU's has been determined for each nonresidential property, this data must be entered into the computerized customer data base. 7.4.2 Billing Software Modifications Once the City decides on a stormwater utility rate structure and makes some policy decisions about how billing will be handled, the necessary software billing package should be ordered. ii 7-5 OE -152 U 7.4.3 Data Base Maintenance Once the stormwater management utility is implemented, procedures for maintaining the billing data base must be established. The number of ERU's on nonresidential properties is subject to change. Building construction or new paved parking area will increase the number of ERU's. Demolition, removal of paving or construction of retention areas will reduce the number of ERU's or perhaps entitle the customer to a credit. Building permits are one of the best sources of data on such changes. 7-6 11 OE -152 )CO* EE IDA