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Item V (A) Second Reading of Ordinances 1. Ordinance No. 94-16, relating to water reuse policy AGENDA 6-7-94 • • _ , Item V A 1 a dieliktbto 000a • JAMES W.SHIRR,P.E. CITY ENGINEER/UTILITIES DIRECTOR 150 N.LAKESHORE DRIVE•OCOEE,FLORIDA 34761 (407)656-2322 MEMORANDUM DATE: May 11, 1994 TO: The Honorable Mayor and Board of City Commissioners FROM: James W. Shira, P.E. City Engineer/Utilities Director SUBJECT: Water Reuse Policy The recent expansion of the wastewater treatment plant has enabled us to produce a clean, clear wastewater effluent that can be applied to areas open to the public. Effluent that has received the high degree of treatment and clarification that we now provide is commonly called reclaimed water. Initially, all of the reclaimed water we produce will be used by the new golf course for irrigation. However, as the city continues to grow, the quantity of reclaimed water produced will increase to a point that we can distribute it to other areas for irrigation and fire protection. The Florida Department of Environmental Protection and the St. John's River Water Management District have both required, as part of their respective permits, that we implement a water reuse program. The orderly distribution and use of reclaimed water is a major component of such a program. The attached ordinance and policy will provide the city with a mechanism to regulate the installation and use of a reclaimed water system within the city's utility service territory. The ordinance and policy establish the means by which the city can require the construction of reclaimed water transmission and distribution mains as new projects are developed, and describes the manner in which properties of various types are expected to take part in this important program as it becomes available to them. Also discussed is the method by which reclaimed water rates will be set by the City Commission, and the billing for reclaimed water consumption. It is respectfully recommended that the City Commission authorize the Mayor and City Clerk to execute this environmentally important ordinance, to help safeguard our water resources for future generations. we6moalRsusltumAx94‘ THE PRIDE OF WEST ORANGE (JIL, 4 ORDINANCE 94- 16 AN ORDINANCE OF THE CITY OF OCOEE, FLORIDA AMENDING THE CODE OF ORDINANCES OF THE CITY OF OCOEE, BY CREATING A NEW CHAPTER 174, "RECLAIMED WATER"; PROVIDING DEFINITIONS; PROVIDING PURPOSE; PROVIDING FOR THE PROMULGATION AND ENFORCEMENT OF RECLAIMED WATER SERVICE PROCEDURES AND REGULATIONS; DEFINING THE SERVICE AREA EMBRACED; REQUIRING PUBLIC EASEMENTS; ESTABLISHING OWNERSHIP; REQUIRING CONNECTION TO THE SYSTEM; ESTABLISHING USER CLASSIFICATIONS; PROVIDING FOR THE ADOPTION OF RATES AND CHARGES BY RESOLUTION; PROVIDING FOR COLLECTION OF DELINQUENT ACCOUNTS; PROVIDING FOR DISCONTINUANCE OF SERVICE FOR VIOLATION OR NONPAYMENT; ESTABLISHING THE RIGHT TO REFUSE SERVICE AND TO INTERRUPT SERVICE; PROVIDING POLICIES AND REGULATIONS FOR INSTALLATION AND USE OF THE RECLAIMED WATER SYSTEM;PROVIDING FOR INSPECTIONS;PROHIBITING TAMPERING OR UNAUTHORIZED WORK ON THE SYSTEM; PROVIDING PENALTIES; PROVIDING FOR SEVERABILITY; PROVIDING FOR CODIFICATION; PROVIDING AN EFFECTIVE DATE. WHEREAS, the City of Ocoee, Florida currently operates a reclaimed water distribution system which delivers reclaimed water within the City and its utility service district; and WHEREAS, present supplies of potable water are being depleted with uses the demand for which can be met with waters of a much lower quality; and WHEREAS, wastewater reuse, as an integral part of a water management program, can encourage the use of water of the lowest acceptable quality for the particular purpose intended; and WHEREAS, it is the declared policy of the City of Ocoee, Florida to promote the conservation, development and proper utilization of surface and ground waters in a manner consistent with their resource limitations; and WHEREAS, implementation of a water reuse program will relieve the pressure on limited and diminishing supplies of fresh water so they can be used to meet the future demands of a growing population; and WHEREAS, the City Council of the City of Ocoee, Florida, has determined it necessary and advisable and in the best interests of the residents of the City of Ocoee, Florida to create, develop and implement a reclaimed water system through appropriate policies and regulations as hereinafter stated. NOW, THEREFORE, BE IT ENACTED BY THE CITY COMIVIISSION OF THE CITY OF OCOEE, FLORIDA, AS FOLLOWS: Section 1: The City Commission of the City of Ocoee has the authority to adopt this Ordinance pursuant to Article VIII of the Constitution of the State of Florida and Chapter 166, Florida Statutes. Section 2: A new Chapter 174 of the Code of Ordinances of the City of Ocoee, Florida is hereby adopted as follows: 2 CHAPTER 174, RECLAIMED WATER Article 1 Generally §174-1. Definitions For the purpose of this article, the following terms shall have the meaning set forth in this section. (1) Billing shall mean the charge made for reclaimed water service. The charge may be made on a separate invoice or may be included on the monthly utility bill. (2) City - Shall mean the City of Ocoee, Florida and its Utilities Department. (3) City Manager - Shall mean the City Manager of the City of Ocoee. (4) Customer shall mean the actual user of the reclaimed water. (5) Cross Connection - Shall mean any physical connection or arrangement which could allow the transfer of waters between the City's potable water supply and distribution system, the reclaimed water supply and distribution system or any other non-potable water source. (6) Development - Any proposed change in land use which alters the demands for water and/or wastewater services. (7) Director - Shall mean the Director of Public Utilities of the City of Ocoee. (8) Discontinuation of service shall mean cessation of a service by physical separation from the system's service lines to insure that no service can be received. (9) Distribution Main - A conduit used to supply reclaimed water from transmission mains to service lines. (10) Effluent - Treated wastewater flowing out of any treatment facility. 3 (11) FDEP - Florida Department of Environmental Protection, or its sucessor in function. (12) Public eating. drinking or bathing facility shall mean water fountains, picnic tables, swimming pools, spas, and food service facilities, such as tables and beverage counters, that are open to, and provide service for, the public. (13) Reclaimed Water - Effluent from City owned and operated wastewater treatment plant, which effluent has been treated to advanced secondary treatment standards in compliance with the requirements of the Florida Department of Environmental Protection. Includes the term "treated effluent". (14) Reclaimed water reuse system shall mean those reclaimed watermains, lines, fittings, valves and appurtenances, installed in public right-of-way or utility easements, which are owned by the City of Ocoee. (15) Reuse Service Area (Utility Service Area) - Shall mean those areas where the installation of reclaimed water systems shall be available as provided in this Article and shall be geographically defined as the existing Sewer Utility Service Area of the City of Ocoee, all areas within the City limits of the City of Ocoee and those areas which the City of Ocoee may designate by resolution at a later date. (16) Transmission Mains - These mains, together with the storage and pumping facilities, transmit the reclaimed water to the distribution systems and other points of use of the reclaimed water. This transmission (delivery) system has been provided by the City. 4 §174-2. Purpose The purpose of this Article is to establish a reclaimed water use program. The establishment of a reclaimed water system is a vital ingredient in a program for conserving potable water. As the general welfare, health, safety and convenience of the Ocoee community are directly affected by the use of reclaimed water, it is in the interest of the public that the reclaimed water system be designed and developed in accordance with sound rules and proper minimum standards. §174-3. Promulgation and Enforcement Water Service Procedures and Regulations. (1) This ordinance hereby establishes that the City's existing Public Utilities Department is expanded to include services and responsibilities for reclaimed water facilities owned and operated by the City of Ocoee. (2) The City Manager or the City Manager's designee shall have the power to promulgate procedures and regulations with respect to the following matters, which procedures and regulations shall become effective upon a resolution approving same being adopted by the City Council. (a) Application procedures, forms, and requirements, and allowable uses other than irrigation. All uses must be in accordance with applicable FDEP regulation. (b) Installation requirements including specification of acceptable materials, devices and regulations to prevent backflow or cross-connections with other systems. 5 (c) Procedures for enforcement of the ordinances and regulations pertaining to reclaimed water including procedures for inspection of the customer's system. (d) Procedures for the orderly expansion of the reclaimed water system. (e) Procedures and regulations for the efficient operation of the reclaimed water system. (3) Notwithstanding the foregoing, the City Manager or City Manager's designee may, when necessary for the efficient operation of the reclaimed water system or for the health or safety of the general public or the customer, establish regulations regarding the following matters which regulations shall become effective at the time of promulgation without the need for City Commission approval: (a) The time(s) of day or night which the reclaimed water may be used by customers. (b) The maximum rate of use of the reclaimed water. (4) No person shall construct, operate, maintain or allow to remain present on property owned or controlled by him, any device or system which is connected to or which controls a device or system connected to the City's reclaimed water system and which is not in compliance with all provisions of FDEP Regulations and this Code related to reclaimed water and with all procedures and regulations promulgated pursuant to this section. Reclaimed water shall not be directed, conveyed or piped into any residence or building used as dwelling unit. The person who owns or controls the property upon which such a non-complying 6 device or system is found shall be liable to the City for the amount by which the costs associated with the securing and/or removal of the non-complying device or system exceeds the cost of a normal discontinuance of service. These excess costs shall constitute a lien against the property upon which the non-complying device or system is located. (5) Any customer whose reclaimed water system is in violation of any City ordinance, regulation or procedure shall be subject to immediate discontinuance of reclaimed water service. Such discontinuance of service shall not relieve any person of liability for civil actions or for criminal or municipal ordinance violation prosecution. §174-4. Areas Embraced. All territory within the City of Ocoee and the Reuse Service Area served by the City of Ocoee reclaimed water system shall be governed by this Chapter to the extent permitted by law. §174-5. Public Easement Requirements. Reclaimed water service mains and lines shall be provided for properties located within the designated Reuse Service Area at the same time and by the same person, entity or agency that is providing new or replacement sewer service lines and mains. Reclaimed water service shall comply with all provisions of such service as set forth in this Article. (1) No facilities will be installed under the provisions outlined herein and accepted by the City for maintenance unless they are in dedicated public rights-of-way or dedicated public easement. Any new easement shall be adequately sized as approved by the City to accommodate construction and maintenance of any 7 reclaimed system component. No obstruction of whatever kind shall be planned, built, or otherwise created within the limits of the easement or right-of-way without written permission of the City. (2) Reclaimed water system extensions and improvements shall be accepted by the City only upon receipt of the proper dedication documentation and the acceptance of ownership by the Director or his designee. §174-6. Ownership. All reclaimed water facilities and appurtenances within dedicated public easements, when constructed or accepted by the City, shall become and remain the property of the City. No person shall by payment of any charges provided herein or by causing any construction of facilities accepted by the City, acquire any interest or right in any of these facilities or any portion thereof, other than the privilege of having their property connected thereto for reclaimed water service in accordance with this Ordinance and any amendments thereof. Article 2. RECLAIMED WATER SERVICE §174-7. Connection Required. (1) Where available, the owner of every lot or parcel of land within the City of Ocoee developed for public, commercial, office, industrial, warehousing and/or multi-family uses(s) shall connect or cause to be connected, with the reclaimed water distribution system. 8 (2) Single family home developments approved for construction after the effective date of this ordinance shall include reclaimed water distribution mains, and shall connect to the system when reclaimed water service becomes available. (3) Connection to the system is voluntary for all existing single family homes; however, an availability charge will be assessed where reclaimed water service is available but the owner declines to connect. (4) All connections shall be made in accordance with policies and regulations adopted by the City. This provision shall not be construed to entitle any person to cross the property of another to make such connection. (5) For purposes of this Chapter, the term "available" or "availability" shall mean contiguous to or within 100 feet of any property line of a Class A unit or within 1000 feet of a Class AM or Class B unit. (6) Except as provided in Paragraph (3) above, required connections shall be made within ninety (90) days of notification by the City that reclaimed water service is available. §174-8. Reclaimed Water User Classification. There is hereby established a uniform classification of water users as follows: (1) Class A. Detached single family residential units. Meters not required. (2) Class AM. Multi-family residential facilities. Master meter required. (3) Class B. Office, commercial, public, industrial and warehousing facilities. Meter required. 9 §174-9. Reclaimed Water Rates and Charges. (1) The City Commission shall establish by resolution rates and charges by class for the use or availability of the City's reclaimed water system inside or outside the City. (2) A customer whose service has been discontinued may resume reclaimed water service by payment of past due amounts and a reconnection fee of twenty-five ($25.00). Provided however, that where service has been discontinued for violation of the policies and regulations relating to the use of the reclaimed water system, service will not be reconnected until the City receives, in its opinion, reasonable and sufficient guarantee that the violation will not reoccur. (3) Where these rates and charges result in inequitable and/or undue hardship on the property owner, the Director of the Department of Public Utilities shall have the authority to adjust the rates and charges based upon the following considerations: (a) Special conditions and circumstances exist which are peculiar to the land, structure or building involved and which are not applicable to other lands, structures, or buildings similarly situated. (b) The special conditions and circumstances do not result from the actions of the property owner. (c) Making the adjustment will be in harmony with the general intent and purpose of these regulations, will not be injurious to the neighborhood, or otherwise detrimental to the public welfare. 10 (4) The decision of the Director of the Department of Public Utilities to grant or deny a rate adjustment shall be deemed final unless a request for review by the City Commission is filed by an aggrieved party with the City Clerk within fifteen (15) days from the date of such decision. The City Commission may either affirm, modify or reverse the decision, and such action by the City Commission shall be considered final administrative action. §174-10. Payment Required. (1) Bills for the monthly reclaimed water or availability charges shall be submitted by the City and shall be paid by the users monthly. A customer's monthly account for service shall be considered delinquent if any portion remains unpaid thirty (30) days after the date of the bill for such service. (2) All other charges, including connection and reconnection charges, if not paid in full within thirty (30) days of the billing date, shall be considered delinquent. (3) The utility service to a customer shall be discontinued, unless otherwise provided by law, when the reclaimed water charge becomes delinquent, and shall not be reconnected until all past due charges, penalty charges, and reconnection charges shall have been fully paid. §174-11. Right to Refuse Service. (1) No connection shall be made to the reclaimed water system unless specifically approved by the Director or his designee. (2) No payment of any costs, submittal of any petition or any other act to receive reclaimed water reuse service shall guarantee such service. The City shall have 11 the right, at all times, to refuse to extend services on the basis that a use is detrimental to the system; or there is an inadequate supply of reclaimed water; or lack of payment of required service charges; or for any other reason which, in the judgment of the Director will cause the extension not to be in the best interests of the City. §174-12. Service Interruption. The City reserves the right to temporarily discontinue service to any portion of, or the entire, reclaimed water system as deemed necessary by the Director. The Director shall have the authority to establish schedules to control the use of the water reuse system in order to reduce maximum pressure demands on the system and to regulate usage of reuse water to balance with supply and storage availability. Article 3. INSTALLATION AND USE OF THE RECLAIMED WATER SYSTEM §174-13. Policy Adopted; Compliance Required. The City adopts by reference the "Policy Governing the Installation and Use of the Reclaimed Water System" dated May 10, 1994. Compliance with the policy is hereby required. §174-14. Use of Reclaimed Water. (1) Reclaimed water may be used for the irrigation of crops not intended for human consumption; residential lawns, golf courses, cemeteries; parks, landscaped areas; highway medians and rights-of-way; or for any other purposes specifically approved by the Director. 12 (2) Reclaimed water may not be used inside of any residential dwelling, or to fill swimming pools, hot tubs, spas or wading pools. (3) The use of reclaimed water shall be restricted so that no wetted surfaces are located within 100 feet of any public eating, drinking or bathing facility. (4) Reclaimed water shall not be applied to impervious surfaces that allow drainage to surface waters. Reclaimed water shall not be applied to properties containing subsurface drainage tiles or plates. (5) All uses of reclaimed water shall require a reuse permit, issued by the Utilities Department, following procedures established by the Director. §174-15. Maintenance. (1) All portions of the system owned by the City will be operated and maintained by the City. No person shall do any work or be reimbursed for any work on the system unless written authorization is provided prior to beginning any part of the work. (2) The customer or property owner shall be responsible for the proper maintenance of all on-site facilities, including irrigation lines, spray heads and appurtenances, on property served by the City. Failure to maintain the on-site system in the proper manner will be grounds for discontinuance of service until such time as the City certifies that the required maintenance has been performed. §174-16. Petition for Distribution Main Extension. Reclaimed water service may be provided to portions of the Reuse Service Area as a part of the City's ongoing reclaimed water distribution main extension program. Pluperty owners 13 or residents may request extension of service to a street or within a subdivision, or contiguous part thereof, by filing a Petition for Reclaimed Water Service with the City. Forms for the Petition are available from the Utilities Department. Upon receipt of completed and signed petitions from at least 51 percent of all properties along a street or within a contiguous area, the City shall consider such petition and, if approved, schedule the installation of the reclaimed water distribution system at the earliest practicable date. §174-17. Inspections. (1) Duly authorized employees of the City bearing proper credentials and identification shall be permitted to enter any building, structure or property serviced by a connection to the reclaimed water system of the City for the purposes of inspecting the piping system or systems, backflow preventer, valves and/or all devices installed by the customer which connect to or control the reclaimed water distribution system or use of reclaimed water on such property. (2) Consent to such access shall be obtained from a person of suitable age and discretion therein or in control thereof. The refusal of such information of refusal of access, when requested, shall be deemed evidence of the presence of violation of the policies and regulations adopted herein. (3) Inspections shall be at reasonable times and with reasonable frequency. Where there exists cause to believe that a violation is committed, the City may cause the property to be inspected as necessary to prevent or terminate the occurrence of such violation(s). 14 §174-18. Discontinuance of Service. The Director of Public Utilities or his designee is hereby authorized and directed to discontinue reclaimed water service to any property, after notice, where any violation of this Chapter exists, and to take such other precautionary measures deemed necessary to eliminate any danger of contamination of the public potable water supply system. Reclaimed water service to such property shall not be restored until the violation has been eliminated in compliance with the provisions of this Chapter. §174-19. Unlawful Works or Connections to the Reclaimed Water System. (1) No person shall be allowed to work on the reclaimed water distribution system without written consent of the City, and then only under the direction and supervision of the City. No person shall tamper with, alter, damage, cut into or make connection with, the reclaimed water system or a City reclaimed water facility. (2) No person shall open or close valves to the system, turn on hydrants or cause water to flow from the reclaimed water system without prior written consent of the City. (3) Any person found violating this Chapter shall, upon conviction, be subject to the penalties provided in Chapter 7 of this Code. §174-20. Exemptions and Variances. Exemptions and variances shall be approved or denied by the City Commission of the City of Ocoee after public hearing, based upon the recommendation of the Director, and upon consideration of the following conditions: 15 (1) Alternate Reuse Sites. Properties being developed under the provisions of Planned Unit Developments or Developments of Regional Impact may be exempted from the requirements of reuse connection if a binding contract is executed for the provision of alternate reuse sites and lines that otherwise would not require the installation of reuse lines. For each acre of wetted surface to be exempted from the reuse requirement, 1.5 acres of alternate reuse wetted surface will be provided, including all lines and sprayheads necessary to irrigate the area. Any site considered as an alternate site shall be ready to receive reclaimed water concurrent with the issuance of the first certificate of occupance in the exempted area. For the purpose of this exemption, golf courses are normally required to utilize reuse and therefore are not considered as an alternate site. (2) Low Income Housing Subdivisions. Those housing projects receiving Federal Housing Subsidies and other similar financial assistance may be exempted, upon recommendation of the Director, after submittal of information documenting that the future residents of the project will be unable to purchase and maintain the necessary in-ground irrigation equipment. Article 4. ENFORCEABILITY §174-21. Violation Liability. (1) Any person or customer found guilty of violating any of the provisions of this Chapter or any written order of the City pursuant thereto, shall be punishable in accordance with Chapter 7 of the City Code. In addition, such person or 16 customer shall pay all costs and expenses involved in the case, including attorney's fees. Notice of such violation shall be given by delivering the same to the premises and a copy thereof mailed to the billing address as it appears on the City's billing records. Each day upon which a violation of this Chapter occurs, shall constitute a separate and additional violation. (2) Any person or customer in violation of any of the provisions in this Chapter shall become liable to the City for any expense, loss or damage incurred by the City by reason of such violation, including attorney's fees and costs of correcting unauthorized work, tampering or damage to the system. (3) In addition to any penalty provided by law for the violation of any provisions of this Chapter, the City may bring suit in the appropriate court to enjoin, restrain, or otherwise prevent the violation. Section 3. Severability. If any section, subsection, sentence, clause, phrase or portion of this Ordinance is for any reasons held invalid or unconstitutional by any court of competent jurisdiction, such portion shall be deemed a separate, distinct and independent provision and such holding shall not affect the validity of the remaining portion thereto. Section 4. Codification. It is the intention of the City Commission of the City that the provisions of this Ordinance shall become and be made a part of the Code of Ordinances of the City; and that sections of this Ordinance may be renumbered or relettered and the word "ordinance" may be changed to "chapter", "section", "article", or such other appropriate word or phrase in order to accomplish such intentions; and regardless of whether such inclusion in the code is accomplished, sections of this Ordinance may be renumbered or relettered and the 17 correction of typographical errors which do not affect the intent may be authorized by the City Manager, without need of public hearing, by filing a corrected or recodified copy of same with the City Clerk. Section 5. Effective Date. This Ordinance shall become effective immediately upon passage and adoption. PASSED AND ADOPTED this _ day of , 1994. APPROVED; ATTEST; CITY OF OCOEE, FLORIDA Jean Grafton, City Clerk S. Scott Vandergrift, Mayor (SEAL) ADVERTISED May 19 , 1994 READ FIRST TflvIE May 17 , 1994 READ SECOND TIME AND ADOPTED , 1994 UNDER AGENDA ITEM NO. FOR USE AND RELIANCE ONLY BY THE CITY OF OCOEE, FLORIDA APPROVED AS TO FORM AND LEGALITY this day of , 1994 FOLEY & LARDNER By: City Attorney C WPSRDOCSIOCOEEIORD.J4-1s/a9a1tswot0177QH:ih 18 ' OLICY GOVERNTNG THE II STALLATION AND USE OF THE I ' CLALMED WATER SYSTEM City of Ocoee Public Utilities Department I ay 10, 1994 CITY OF OCOEE Reclaimed Water System Policy TABLE OF CONTENTS SECTION PAGE 1 INTRODUCTION 1 1.1 Background 1 1.2 Benefits 1 1.3 Source and Quality of Reclaimed Water 1 2 DEFINITIONS 3 3 POLICIES RELATING TO RECLAIMED WATER SERVICE 6 3.1 In-City Service 6 3.2 Outside-City Service 6 3.3 Service Outside the Utility Service District 6 3.4 Availability of Service 6 3.5 Use of the Reclaimed Water Distribution System 6 3.6 Restrictions on Use of Alternative Water Source 7 3.7 Ownership of System 8 3.8 Property Service Connection 8 3.9 Customer's System- Single Dwelling Units (Class A) 9 3.10 Customer's System- Public, Commercial, Office, Industrial/ Warehouse (Class B) and Multi-Family Developments (Class AM) 11 3.11 Inspections of Irrigation Systems and Other Reclaimed Water Facilities 11 3.12 Maintenance of City System 11 4 EXTENSIONS TO THE RECLAIMED WATER SYSTEM CUSTOMER (CLASS A) 12 4.1 The Distribution System 12 4.2 Petition for Distribution Main Extension 12 4.3 Distribution Main Extensions and Service Connections 13 1.0 INTRODUCTION 1.1 Background The City Council of the City of Ocoee has adopted a reclaimed water program which provides guidelines, requirements and an implementation (permitting) process that both encourage and require the use of reclaimed water in a manner that is beneficial to the environment and non-detrimental to the public health and welfare. This program is required to regulate and manage the comprehensive reclaimed water distribution system which conveys reclaimed water throughout the City's Utility Service District. This reclaimed water is primarily used for the irrigation of residential, commercial and public properties, parks, highway medians, and other athletic and recreational facilities. Other potential uses for the reclaimed water include: toilet flushing in new office and industrial buildings, cooling water, industrial process water, supply for automatic car washes, and, in specific cases, lake level control and ornamental uses such as fountains and waterfalls. 1.2 Benefits The benefits to be derived from the success of this program are several, and include conservation of the potable water supply, reuse of a valuable water resource, recharge of the upper aquifer, reduction in nutrient discharge to surface waters, reduction in transfer of saltwater contamination to the aquifer, and utilization of an environmentally safe and sensible method of disposing of effluent (reclaimed water). 1.3 Source and Quality of Reclaimed Water The source of reclaimed water, which is delivered to the point of use by the reclaimed water distribution system, is the effluent from the City's Wastewater Treatment Plant. The major treatment processes at the plant include secondary treatment followed by dual media filtration and high level disinfection. These treatment processes produce a reclaimed water with the following qualities: good appearance, good clarity, non-staining, odorless, low turbidity and - 1 - bacteriologically safe. The water contains low-levels of nutrients (nitrogen and phosphorus) which, if properly applied, will be beneficial to plant and turf growth. While you should not drink the reclaimed water, there is no known danger to an individual's health from casual contact when the water is being used for the intended purposes. The following policies and regulations govern the installation and uses of the reclaimed water distribution system and its related sub-systems and facilities within the Utility Service District of the City of Ocoee, Florida. - - • 2.0 DEFINITIONS 2.1 General The following definitions of titles, terms and system components, as well as definitions included in Ordinance No. 94- 16 are presented for the purposes of uniformity and to afford a more specific understanding of the following policies and regulations governing the installation and use of the City's reclaimed water utility. The other utilities owned and operated by the City which have varying degrees of relationship with the reclaimed water utility are the potable water system and the wastewater collection and treatment system. Approved Uses for Reclaimed Water - Reclaimed water shall be used for irrigation of public and private landscaped areas and such other uses as are permitted by law. Reclaimed water may be used in conjunction with a drip type irrigation system to irrigate vegetable gardens. Overhead irrigation of vegetables is acceptable only if the vegetables are peeled, cooked, or thermally processed before human consumption. Current FDEP Regulation (17-610) does not permit the use of reclaimed water for drinking purposes and/or in swimming pools. Available or Availability - Shall mean contiguous to or within 100 feet of any property line. Backflow Prevention Device/Assembly - Shall mean an approved device as designated for a particular application and as described in the Cross-Connection Control Manual which has been adopted by reference as part of Ordinance Number 90-13. Cross Connection Control Ordinance - Shall mean Ordinance Number 90-13 of the Code of the City of Ocoee. Cross Connection Control Supervisor - Shall mean the City employee in the Public Utilities Department who is responsible for the cross connection control program. Customer Category - Customer Class B shall mean all public, commercial, office, industrial/warehousing. Customer Class AM shall mean all multi-family developments. - 3 - Customer Class A shall mean all single family dwelling units. Dual Distribution System - Is a general term used by the American Water Works Association to describe a two component water distribution system designed to serve an area. One component delivers potable water for drinking, cooking, bathing and other uses requiring potable water. The other component delivers non-potable water (in the case of Ocoee, reclaimed water) for irrigation and other uses not requiring potable water. While these two systems may parallel one another and both may serve a property, there is no interconnection and their separation is strictly defined and carefully monitored. Irrigation System - Shall mean the customer's in-ground piped system which delivers water to spray or drip-type irrigation devices located throughout the property. The system may be controlled by an electric timer or may be controlled manually. The system shall be equipped with special lockable hose bibb boxes providing irrigation by hose and/or portable sprinkler devices in addition to the in-ground piped system. Irrigation Well - Shall mean a well located on private property and used to supply water to an in-ground irrigation system or other irrigation devices which serve the property. Metered Connection - All service connections to public, commercial, office, industrial/warehousing and multi-family customers shall be metered. Single family residential service connections will not be metered. Reclaimed Water Charges - Shall mean all other charges relating to providing or discontinuing reclaimed water service. Reclaimed Water Distribution System - A comprehensive piping system provided to deliver reclaimed water to customers within the City's Utility Service District. The reclaimed water distribution system is made up of the following components: storage basins, high service delivery pumps, transmission mains and distribution mains and (property) service connections. - 4 - Reclaimed Water Rates - Shall mean the monthly charges for reclaimed water service, which have been established by, and may be changed by, the City Commission. Service Connection - Shall mean the reclaimed water service connection from the transmission or distribution main to the customer's property line, and shall include a corporation stop tapping valve at the main, the service connection pipe and a lockable curb stop, box, and shut-off valve at the property line. - 5 - 3.0 POLICIES RELATING TO RECLAIMED WATER SERVICE 3.1 In-City Service Reclaimed water service shall be provided for properties located within the City of Ocoee, on a first priority basis, which comply with the provisions for such service as set forth in these policies. Reclaimed water service shall be available to these properties as the transmission and distribution systems are extended. 3.2 Outside-City Service Reclaimed water service may be provided to properties located outside of the City but, within the boundaries of the City's Utility Service Area, on a second priority basis. At the City's option and convenience, service to such properties strategically located along transmission main routes may be provided on a first priority basis. 3.3 Availability of Service Reclaimed water service is available from either the primary transmission mains or the installed distribution mains. Distribution mains will be extended into areas not presently served in accordance with procedures outlined in these policies and regulations. 3.4 Use of the Reclaimed Water Distribution System Connection to the system is required for all public, commercial, office, industrial/warehousing, multi-family development and single family residential development in accordance with Ordinance No. 94- 16 . 3.5 Restrictions on Use of Alternative Water Sources Existing private irrigation systems which connect to the reclaimed water system and are - 6 - presently served by an on-site well or other water source shall disconnect the well or other water source permanently. Dual or temporary connections of wells to irrigation systems served by reclaimed water are not permitted. Dual or temporary connections may be made to natural surface waters or artificially created surface impoundments as permittable by FDEP when declared exempt by the Public Utilities Director. The Public Utilities Director may make such declaration of exemption as to a limited area or particular lake or as to a particular property or class of properties (i.e., commercial, multi-family, etc.) and for such a limited time period as determined necessary by the Director of Public Utilities to serve and protect the public interest. In making such determinations, the Director of Public Utilities shall consider, among other things, the following factors: a. Whether city-wide reuse irrigation utilization is high; b. Whether such irrigation would not be detrimental to the body of water; c. Whether the particular property or class of properties has the physical means to take water from the body of water using available facilities which can be isolated from other piping systems so as not to pose cross connection control problems. A declaration of exemption issued under this section shall not exempt the user or property from compliance with all other regulatory requirements of the St. Johns River Water Management District, State of Florida Department of Environmental Protection, the City of Ocoee, and all other applicable local, regional, state or federal agencies. 3.6 Property Service Connections Property service connections shall be as required by the property served, but in no case shall be less than one inch in diameter. Each service connection shall be equipped with a lockable corporation stop or shutoff valve at the main and a curb stop or shutoff valve and box at the property line. The City's valve box cover at the property line shall be square and marked "Reclaimed Water." This service connection, together with its valves are the property of the City. The customer may install his own shutoff valve immediately inside his property line for his own use. Two or more customers may be served by one service connection if - 7 - sufficient capacity is available. Such common service lines will be sized to provide adequate supply to each customer. 3.7 Customer's System - Single Dwelling Units (Class Al The customer's on-site system may be either a standard in-ground landscape irrigation system with a specially designed lockable in-ground control box or a specially designed lockable hose bibb box containing one hose bibb to be used to irrigate the property by means of garden hoses or portable sprinklers. The in-ground system may be controlled either by a manually-operated zone valve or automatically by a timer and related zone valve. If the customer elects to use the in-ground lockable hose bibb box, it will be supplied and installed by the City. The box may be installed anywhere along the property frontage on the property side of the sidewalk, and will be equipped with a special locking device to provide the customer the capability to control the use of reclaimed water on his or her property. The lid of the hose bibb box will be clearly marked - Reclaimed Water. The service connection contains a tag stating "Irrigation -- Reclaimed Water -- Do Not Drink." The City will provide a quick disconnect device to be installed by the City, on the customer's 5/8-inch garden hose. The hose containing the device must be used for connection to the reclaimed water system ONLY. Above ground hose bibbs on the reclaimed system are NOT allowed under current FDEP regulations. 3.8 Customer's System - Public. Commercial. Office, Industrial/Warehouse (Class B) and Multi-Family Developments (Class AM) The customer's on-site system for these types of development may be a standard in-ground landscape irrigation system. The City prefers that the system be zoned and controlled by a timer. Low trajectory or drip-type systems are recommended; however, they are not mandatory. Signs as approved by the City shall be placed in conspicuous locations within the landscaped areas of the developments. They shall read, "Irrigation with Reclaimed Water, Do Not Drink." If the owner or manager of these types of developments permits or causes vehicles to be washed on the property, a special area shall be set aside for that - s - purpose and it shall be served by one or more lockable in-ground hose bibb boxes connected to the on-site reclaimed water system. The hose bibb rack shall be clearly marked and readily visible with at least one sign stating "Auto Washing, Reclaimed Water, Do Not Drink." 3.9 Backflow Prevention Backflow prevention devices will be required on potable water lines when reclaimed water is delivered to the property in accordance with FDEP regulation 17-555.360 and the City's adopted "Manual of Cross Connection Control". The City will install dual check valve backflow prevention devices on single family potable service connections when reclaimed water is delivered to the property. The following summarizes Section 11, Reclaimed Water Systems, of the City's adopted "Manual of Cross Connection Control" and defines backflow prevention device requirements on the reclaimed system. Other sections of the "Manual of Cross Connection Control" should be referred to for specific information regarding backflow prevention assembly or device installation and testing. 3.9.1 Single Family Dwelling Units (Class A) Backflow prevention assemblies or devices will not be required on a single family reclaimed water service with either a lockable in-ground bibb connection or an in- ground irrigation system which is connected to the reclaimed system through a lockable control in-ground box. However, the City does require that a backflow prevention assembly (RPBA) be installed on the reclaimed service of a single family irrigation service connection when a chemical injection system or other special ha7nrd is proposed or detected. The homeowner will be required to maintain the RPBA assembly in these situations. Where a backflow prevention assembly has been installed on an irrigation service connection to the potable water system, that assembly may be eliminated by City personnel (or City Contractor) when the reclaimed system replaces the potable service connection. The degree of hazard of the existing irrigation system will be a determining factor in deciding whether the - 9 - assembly must remain on the irrigation system to the reclaimed service connection. The homeowner will be required to maintain the assembly in these situations. If the assembly is eliminated it remains the property of the homeowner. 3.9.2 Multi-Family Developments (Class AM) Backflow prevention assemblies will not be required on a multi-family reclaimed irrigation service connection except where a chemical injection system or other special ha7ard is proposed or detected. Where a backflow prevention assembly has been installed on an irrigation system connected to the potable water system, that assembly may be eliminated by City personnel (or City Contractor) when the potable service connection is changed to a reclaimed service connection. Whether the use of the assembly must be continued will depend upon the degree of hazard associated with the existing irrigation system. If the assembly is eliminated it remains the property of the facility owner. The property owner of multi-family units is responsible for maintaining all backflow prevention assemblies on the reclaimed system. 3.9.3 Public, Commercial, Office. Industrial/Warehouse (Class B) Backflow prevention assemblies will not be required on a commercial reclaimed irrigation service connection unless a chemical injection system or other special hazard is proposed or detected. Where a backflow prevention assembly has been installed on an irrigation system connected to the potable water system, that assembly may be eliminated by City personnel (or City Contractor) when the potable service connection is changed to a reclaimed service connection. Whether the use of assembly must be continued will depend upon the degree of hazard associated with the existing irrigation system. If the assembly is eliminated it remains the property of the facility owner. The property owner of a commercial facility is responsible for maintaining all backflow prevention - io - assemblies on the reclaimed system. Backflow prevention assemblies will not be required on an in-ground lockable hose connection serving a low hazard commercial property. However, the City will require the installation of a dual check valve backflow prevention device, as a minimum, on the potable service connection when reclaimed water is delivered to the property, with a service connection. 3.10 System Pressures The City will provide reclaimed water at pressures which are adequate to satisfactorily operate all standard irrigation systems and devices. Should the customer require pressures which are higher, he shall provide, at his cost, whatever devices are necessary to provide the higher pressures. Before installing such devices, the customer shall obtain a permit from the City Utility Department. Electrical permits are separate permits which are still required. 3.11 Discontinuance of Service by Customer If the customer desires a temporary discontinuance of service, a request must be tiled with the City's Utility Billing Department at least two working days prior to the desired date for discontinuance of service. City personnel will then shut off the service using the City-owned shutoff valve. A charge for this service will be assessed. A request to re-establish service must be received by the City at least two days in advance of the desired date for re- establishing the service. 3.12 Service Not Guaranteed The source of the reclaimed water is the City's Wastewater Treatment Facility which can produce a finite quantity of reclaimed water. The City will carefully monitor the number of connections being made to the system so as not to overtax its capacity; however, at the same time, it is the desire of the City, and the intent of the program, to provide the service to the maximum number of customers. During extended dry periods, it may be necessary to limit a customer's water use or, under extreme conditions, to temporarily discontinue service. - 11 - 4.0 APPLICATION FOR RECLAIMED WATER SERVICE The requirements for site plans, building permits and the like that presently exist are not altered by these regulations, but where connection is proposed to the reclaimed water system, there will be an additional submittal to the Utility Department, as hereinafter described. 4.1 Obtaining Application Forms Application forms for reclaimed water service may be obtained from the Utility Billing Office in City Hall or from the offices of the Utility Department. All questions relating to completing the application form should be directed to the Utility Department. Completed application forms should be mailed or hand delivered to the Utility Department. The application form must be accompanied by a check or money order, made payable to the City of Ocoee, in an amount sufficient to cover any fees and charges for the reclaimed water service connection. The application shall specify whether the customer requires increased reclaimed water pressures which are higher than standard as described below. 4.2 Application for Reclaimed Water Service. Class AM and Class B Customers Applications for reclaimed water service to Class AM or Class B Customers, including public, commercial, office, industrial/warehouse or multi-family developments shall be accompanied by a detailed site plan showing the size and location of the service connection to the distribution main, the layout of the primary delivery mains within the development and the location and type of irrigation devices to be installed in the irrigation system. The maximum steady-state demand for reclaimed water that the irrigation system will require to function properly must also be provided. The irrigation system may be a standard in-ground type with permanently placed sprinkler devices. The service connection shall be equipped with a shutoff valve just inside the public right-of-way, a meter, and a customer shutoff valve on the customer side of the meter. The size of the service connection and meter will be determined by City personnel based upon the maximum steady-state demand of the irrigation system. Small, neat signs stating "Irrigation with Reclaimed Water, Do Not Drink" shall be - 12 - placed in conspicuous locations throughout the landscaped areas. If auto washing is permitted on the property, a special area shall be set aside for this activity and it shall utilize reclaimed water. A sign, or signs, shall be placed on the hose bibb rack stating "Auto Washing, Reclaimed Water, Do Not Drink." 4.3 Application for Reclaimed Water Service, Class A Customer The application must state the type of irrigation system which will be used; that is, a standard in-ground system with fixed sprinkler devices or the special hose bibb box to be furnished at cost by the City. A single residential service connection will consist of a corporation stop at the distribution main, the service pipe and a curb stop and box at the property line. A single reclaimed water service connection will be one inch in diameter. No meter will be required. Immediately inside the property line, the customer may choose to install a shutoff valve for his use in repairing, extending and maintaining the on-site system. If the customer presently uses an irrigation well, he must so state and agree to disconnect that well from the system. - 13 - CITY OF OCOEE APPLICATION FOR RECLAIMED WATER SERVICE (Please Print or Type) Customer Category (Check One): Class A (Residential) ❑ Lot Class AM (Multi-Family) 0 Block Class B (Public, Commercial, ❑ Subdivision Office Industrial/ Warehousing) Name: Date: Property Name(if applicable): Service Address: Phone: Billing Address: Phone: Type of Service Requested: Irrigation (Check One): In Ground ❑ Garden Hose ❑ Other 0 (explain below) Type of Irrieation System Presently Using (Check One): In Ground ❑ Garden Hose 0 Do you have a separate irrigation meter? Yes 0 No 0 Do you have an irrigation well? Yes 0 No ❑ If yes, please locate well in sketch below with "IRW". Do you have a potable(drinking water) well? Yes 0 No ❑ If yes, please locate on sketch below with "PTW". Below, please sketch your desired point of connection to the Reclaimed Water System: Note: Point of connection must be on the property side of the sidewalk along the property line. Draw in driveway. Put "X" where you would prefer service box. Edge of pavement or curb • Property Line Building I, the Applicant, have read and understand the Summary of the City's Policies and Regulations governing the Installation and Use of the Reclaimed Water System and the information brochure provided. I agree to restrict use of reclaimed water for the purpose(s)described in the Summary and brochure. I agree that the City will not be held liable for damages that may occur to vegetation or for damages which may occur due to use of reclaimed water for purposes not included in the Summary and brochure, and agree to defend and hold harmless the City from all claims and judgements arising therefrom against the City by any person. Signed: Date: Office Use Only Location ID No.: Customer ID No.: Backflow Prevention Device: Type: Date Installed: Initials: Potable Irrigation Meter: Yes 0 No 0 Date Pulled: Meter No.: Meter Reading: Initials: Quick Disconnect Installed: Initials: Date Installed/Availability Date: Reclaimed Service Locked/Pinned: Reason: White-Reclaimed Water Div. Yellow-liacktlow/Reclaitned/Utility Billing Goldenrod-Contractor Pink-Customer